Fuerther Hotel Mercure Nuernberg West 4 stars

Customer review rating 4.4/5 2,446 reviews
Fuerther Hotel Mercure Nuernberg West
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Hotel extras

  • 129 renovated and air-conditioned guest rooms and bathrooms

  • Terrace and free outdoor swimming pool

  • Excellent connections to public transport and to the A73 highway

  • Family Friendly

  • Multi-functional conference rooms (3552 sq. ft. [330 m²])

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre (Nearby)
  • Massage (Nearby)
  • Outdoor playground for children
  • Golf
  • Tennis
  • Table tennis
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Business services
  • 9 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Fuerther Hotel Mercure Nuernberg West

Laubenweg 6
90765
fuerth
germany

Tel: +4991197600

Fax: (+49)911/9760100

Contact email

Check-in from 15h00

Check out up to 12h00

  • BUS AIRPORT NUERNBERG :  33 Airport to Poppenreuth. Bruecke

  • BUS HAUPTBAHNHOF FUERTH :  179 Flurstrasse

  • U1 NUERNBERG HAUPTBAHNHOF :  U1 FUERTH RATHAUS

  • By plane

    FLUGHAFEN NUERNBERG At 9km / 5.59 miles

  • By plane

    MUNICH F. J. STRAUSS At 180km / 112.5 miles

  • By car

    FUERTH SUED At 8km / 4.97 miles

  • By car

    POPPENREUTH At 0.1km / 0.06 miles

  • By train

    FUERTH HBF At 2km / 1.24 miles

GPS :49.481834, 11.003334

Our accommodations

At the 4-star Fürther Hotel Mercure Nürnberg West, you can choose between Standard Rooms with a double bed, double bed and sofa bed or twin beds, and Privilege Rooms with a double bed. All of our 129 spacious rooms were renovated in 2018 Our rooms have free, high-speed WIFI, air conditioning and a 40-inch flat-screen TV. Two children under the age of 16 can stay free of charge when sharing their parents' room

Standard Room with 1 double bed and 1 armchair

  • Max. number of persons: 2
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Privilege Room with 1 double bed and minibar

  • Max. number of persons: 2
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard Room with 1 double bed and 1 sofa

  • Max. number of persons: 4
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Standard Room with twin beds

  • Max. number of persons: 2
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Standard Room with 2 single beds and Sofa

  • Max. number of persons: 3
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Our restaurants and bars

CHLÊO

Type of cuisine: International

Enjoy freshly prepared regional specialties in our Chlêo restaurant, and you can even eat on the terrace when the weather is fine. Round off your day by relaxing in the adjacent lounge over a drink or Grands Vins Mercure.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOUNGE CHLÊO

Photo non contractuelle / Strictly non binding

Our guests love relaxing in the Chlêo lounge. There you can enjoy a freshly brewed coffee or a refreshing cocktail. Surf the Internet using our WIFI free of charge and wind down at the end of the day.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 330

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
Fuerther Hotel Mercure Nuernberg West

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

2,446 reviews

tripadvisor

TripAdvisor Rating 4.0/5

559 reviews

Ok

Customer review rating 4.4/5

Julia Families - 15/03/2020 Confirmed reviews ALL

The location is good, room is clean but it is not soundproof. We stay late at night and planning to wake up late the next day. However, the cleaning lady was clearing the room next door around 8:30am everyday which keep waking us up....

Dear Yuk Yin Y., Thank you for taking the time to tell us about your experience at the Fuerther Hotel Mercure Nuernberg West. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Silvia Wiemer Guest Relations Coordinatorin

Good stay, nice breakfast

Customer review rating 4.4/5

Robin Families - 01/03/2020 Confirmed reviews ALL

Checking in was possible in the middle of the night. Employee let us fill in several forms, regardless the fact that we had checked in online a few days before. Rooms were perfect for us, breakfast was nice (enough choices and breakfast room not crowded). Only minor point: having to pay €12 for 1 night parking seems unreasonable, given the room prices.

Dear Robin F., We very much appreciate your comments regarding your stay at the Fuerther Hotel Mercure Nuernberg West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry for the mistake with the forms at check in. If you check in online we normally need only a signature. I will talk to my colleagues to provide such things in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephanie Scherbaum Guest Relations Coordinatorin

Good stay buy way to hot.

Customer review rating 4.4/5

Chris Couples - 29/02/2020 Confirmed reviews ALL

Room was clean and the bed was good. The only problem was the AC unit was only hot air above 20 degree and not possible to have a good sleep . As the outside temperature was 10-15 degree we needed to open the windows and get the traffic noice in.

Geachte Christian B., Wij stellen uw opmerkingen over uw verblijf in Fuerther Hotel Mercure Nuernberg West erg op prijs. Het is altijd prettig om positieve reacties te mogen ontvangen. Uw opmerkingen zullen wij overbrengen aan ons team. Wij zijn ervan overtuigd, dat uw reactie ons personeel zal stimuleren om voortdurend te blijven streven naar een hoge kwaliteit van onze dienstverlening. Nogmaals bedankt voor het delen van uw ervaringen en wij hopen dat uw volgende bezoek even prettig zal verlopen als het vorige. Hoogachtend, Stephanie Scherbaum Guest Relations Coordinatorin

Close to the Autobahn, worked well for us.

Customer review rating 4.4/5

Mr. R. Families - 28/02/2020 Confirmed reviews ALL

On a trip from Görlitz to Freiburg, decided last minute to stop in Nürnberg for the night. We looked for discounts through my employer and found this hotel. Good deal for a quick stop on our way across the country.

Dear Clayton R., We very much appreciate your comments regarding your stay at the Fuerther Hotel Mercure Nuernberg West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephanie Scherbaum Guest Relations Coordinatorin

Not for me

Customer review rating 4.4/5

Anonymous Business - 17/02/2020 Confirmed reviews ALL

No sound proofing, too noisy. Uncomfortable bed with a plastic sheet underneath which makes it too hot to sleep.

Dear Steven H., Thank you for taking the time to tell us about your experience at the Fuerther Hotel Mercure Nuernberg West. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stephanie Scherbaum Guest Relations Coordinatorin

Professional hotel with friendly service

Customer review rating 4.4/5

Simon. L. Business - 03/02/2020 Confirmed reviews ALL

Stayed for 5 days, hotel staffs were super friendly and helpful. Would definitely return for

Dear Simon L., We very much appreciate your comments regarding your stay at the Fuerther Hotel Mercure Nuernberg West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephanie Scherbaum Guest Relations Coordinatorin

ok stay

Customer review rating 4.4/5

Zoran Business - 29/01/2020 Confirmed reviews ALL

overall hotel room was nice, shower great. however service was strange.. restaurant experience was worst then ever

Dear Zoran B., We very much appreciate your comments regarding your stay at the Fuerther Hotel Mercure Nuernberg West. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Furthermore I will talk to my bar team to tell them how important it is to share a perfect friendly service to satisfy all our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephanie Scherbaum Guest Relations Coordinatorin

Top Hotel/ Top Service

TripAdvisor rating 4.0/5

998j_rgw Business - 26/01/2020 TripAdvisor review

This was again an excellent experience of a vital refreshing stay at a well stuffed and well managed hotel. Welcome was great, room excellently stuffed and equipped with new stylish furnitures, breakfast is outstanding!

Dear Guest, the team and I absolutely thrilled with your positive feedback. – Thank you! Through your feedback you help us to constantly improve and guarantee top quality. Hope to see you soon again in Fuerth and best regards, Silvia Wiemer Guest Relations Coordinatorin Fürther Hotel Mercure Nürnberg West

pleasant stay

Customer review rating 4.4/5

Frank Business - 20/01/2020 Confirmed reviews ALL

Hotel was nice, rooms were quite new and clean, restaurant had a small menu but high quality.

Dear Frank H., we very much appreciate your comments regarding your stay at the Fuerther Hotel Mercure Nuernberg West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Silvia Wiemer Guest Relations Coordinatorin

Good until I checked out

Customer review rating 4.4/5

Blauer Business - 17/01/2020 Confirmed reviews ALL

Overall pleasant, however, the checking out process was a disaster and could have been handled far better.

Dear Bjorn L., thank you for taking the time to tell us about your experience at the Fuerther Hotel Mercure Nuernberg West. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Silvia Wiemer Guest Relations Coordinatorin

Sfeervolle Kerstdagen

Customer review rating 4.4/5

Jeffrey Friends - 07/01/2020 Confirmed reviews ALL

Convenient location, nearby highway Nice atmosphere. Good breakfast Nice family hotel

Dear Ka Man L., we very much appreciate your comments regarding your stay at the Fuerther Hotel Mercure Nuernberg West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Silvia Wiemer Guest Relations Coordinatorin
Customer review rating 4.4/5

Anonymous Families - 23/12/2019 Confirmed reviews ALL

Room and toilets were very clean. Breakfast selection was good. Room was still ok with 2 children in it

Dear Win Sing T., we very much appreciate your comments regarding your stay at the Fuerther Hotel Mercure Nuernberg West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We wish you a nice Christmas! Best regards, Silvia Wiemer Guest Relations Coordinatorin

Nice Hotel, but services not adequate for a 4* Hotel

Customer review rating 4.4/5

Marco Couples - 19/12/2019 Confirmed reviews ALL

Check-in on line quite ok, credit card guarantee requested for € 300,00 even if the stay was pre-paid. At arrival, credit card requested again but I refused because I had already given it at on-line check-in. Therefore, once in the bar, the account was blocked and I had to request the reception to unblock the account because I had already given a credit card guarantee at on-line check-in. In addition, at arrival I have not been informed about the hotel services (e.g.: breakfast time). The restaurant closed at 21:00 o'clock even if the display was showing that it was opened until 22.00 and it didn't have a menu, but only a fixed-price self-service buffet. These are not adequate services for a 4* hotel. I have been often in other Mercure Hotels in Europe and the experience was much better.

Dear Marco D., Thank you for taking the time to tell us about your experience at the Fuerther Hotel Mercure Nuernberg West. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I have taked to our reception team why the haven't give you the needed informations about breakfast and services and told them taht this isn't our quality standard. Furthermore I have to talk to our restaurant chef and kitchen chef why the restaurant was closed at 9 o'clock and I am very sorry for that. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stephanie Scherbaum Guest Relations Coordinatorin

nice cozy hotel, but gaps in service and thin walls

Customer review rating 4.4/5

Jan Families - 16/12/2019 Confirmed reviews ALL

Hotel is nice, cozy reception, good location, keeps Mercure Accor standards but faced few situations that makes little aftertaste after the stay. - In restaurant - the restaurant get packed by external visitors in the evening so I (with my fam and friends) did not have a chance to get a free table. So we patiently wait for an hour or so by the fireplace in lobby. When it got empty, we asked for a table but the restaurant guest (and bartender in one role) gave us a funny face "dont bother me, its too late" but he had no option then to seat us. The table was not prepared, serving was chaotic.. he was really rushing to get us out of there - not a pleasant moments. - Walls - we had extremely loud neighbours next room - the walls are too thin (or the sound was coming from dividing doors) but it was quite annoying and we were woken up in the morning due to this.

Dear Jan M., We very much appreciate your comments regarding your stay at the Fuerther Hotel Mercure Nuernberg West. It is always a pleasure to receive feedback. I will share your comments with our team.It helps us to improve our services and find quick solutions for problems. I am very sorry for our barkeeper and the treatment you were getting. I have taked immediatelly to our restaurant chef because each guest should have a feelding that he is very welcome in our hotel. Thank you again for sharing your experience, and we hope your next visit will more pleasant as the previous one. Sincerely, Stephanie Scherbaum Guest Relations Coordinatorin
Customer review rating 4.4/5

Maria K. Families - 15/12/2019 Confirmed reviews ALL

Everything was excellent.Great experience!

Dear Maria Dionysia K., We very much appreciate your comments regarding your stay at the Fuerther Hotel Mercure Nuernberg West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephanie Scherbaum Guest Relations Coordinatorin

Senior Vice President

Customer review rating 4.4/5

Anonymous Business - 13/12/2019 Confirmed reviews ALL

Because I checked in one night eralier than planned, I understand that tere was no "beer and big bottle of water" in the room. However, the next day it would have been nice to get the beers, at least.

Dear Paul Erik T., We very much appreciate your comments regarding your stay at the Fuerther Hotel Mercure Nuernberg West. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Furthermore I wil talk to our reception team because of the missing water and beer on the room and I am very sorry for the mistake. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephanie Scherbaum Guest Relations Coordinatorin

One night in Fürth...

Customer review rating 4.4/5

Peter Business - 06/11/2019 Confirmed reviews ALL

as same as quality staff on reception a little bit unmotivated, they were 70% on scale...

Dear Peter C., We very much appreciate your comments regarding your stay at the Fuerther Hotel Mercure Nuernberg West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I will talk to our reception team about your comment to motivate them again and give all our guests the feeling that they are very welcome. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephanie Scherbaum Guest Relations Coordinatorin

Good Hotel with good service and excellent breakfast

Customer review rating 4.4/5

Anonymous Business - 31/10/2019 Confirmed reviews ALL

All OK but the price for parking is too high and was not visible when booking!

Dear Eckhard H., we very much appreciate your comments regarding your stay at the Fuerther Hotel Mercure Nuernberg West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards Silvia Wiemer Guest Relation Coordinatorin

Not Worth the Price I Paid

TripAdvisor rating 4.0/5

T8Traveller Business - 28/10/2019 TripAdvisor review

For the average cost of over €150 per night for room and breakfast I would have expected better level of accommodation. I was checked into floor 3 but the button on the lift didn't operate to floor 3.Breakfast was poor to average standard with children allowed to lie on the floor with other guests trying to enjoy breakfast. I don't expect this for the price paid. There was no ice available in the bar for drinks at night. This is surely something that can be arranged with some planning.

Dear Guest, thank you very much for taking the time to write to us after your stay at the Fuerther Hotel Mercure Nuernberg West, and we deeply regret that the services provided did not meet your expectations. We apologize for the inconvenience caused. We make every effort to offer you the best quality of service for each of your stays. We can assure you that "we take your feedback very seriously and appreciate it. We will discuss your feedback in management to take action to improve. Thank you again for your comments. We hope to regain your confidence on one of your next nights and would be pleased to welcome you back to us Best regards, Silvia Wiemer Guest Relation Coordinatorin

Cheerful Staff and Enjoyable Upgrade

Customer review rating 4.4/5

Alie Business - 27/10/2019 Confirmed reviews ALL

Overall it wass a very good stay, although the Elevator had some issue and I could not use it to move to level 3, it was nevertheless not bad as I did not have too mch luggage, I was also given the option to change the room, but I did not mind so I kept my upgraded Premium Room and had a relaxing stay.

Dear Aliasgar E., thank you for taking the time to give us feedback It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Silvia Wiemer Guest Relation Coordinatorin
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