Mövenpick Nuremberg Airport

Mövenpick Nuremberg Airport 4 stars

Customer review rating (ALL Rating) 4.4/5 216 reviews

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Hotel extras

  • An ALLSAFE certified hotel

  • Metro station in front of the hotel

  • Three Tesla charging stations in our own garage

  • Sky channels in each room

ALLSAFE approved hotel

Hotel location

Mövenpick Nuremberg Airport

Flughafenstrasse 100
90411 NUERNBERG
Germany

GPS:49.49326, 11.079889

Telephone +49 911 35010

Fax +49 911 3501350

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  216 reviews

TripAdvisor Rating  4.5/5  1,522 reviews

Convenient location

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

I am a regular customer, staff is very attentive and welcoming.

Dear Svitlana S., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Nurnberg Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alwin Burkhart

Used to be better

Customer review rating 3.5/5

Heinz N. Business - Confirmed reviews ALL

Been using the hotel for many years. It seems its time for a renovation of the hotel. Its just not the same anymore. I could never before have imagined a partly clocked drain in the bathroom sink, and what happened to the nice touch, with the rubber duck on the bathtub? Breakfast was okay, but again with minor changes. I loved the setup with the honey/beeswax, not that I used it, but I still showed pictures of the setup to other people telling them about the hotel.

Dear Mr N., first of all we would like to thank you for being loyal to the hotel for years. Yes, unfortunately we have to agree with you. The past two years have not left us unscathed. Necessary renovations were postponed and the number of staff could not be maintained in its entirety. But we are on the right track, have interesting applicants in the meantime and are getting closer to the renovation. Please continue to be loyal to us and we will not disappoint you. We would be very pleased to welcome you again soon. With kind regards Alwin Burkhart

Unfair Advantage of a Customer

TripAdvisor rating 1.0/5

AKGOTO Business - TripAdvisor review

I left the hotel with a bad taste in my mouth. I was initially booked for 2 nights (arriving early morning on Oct 10 and leaving late night on Oct 11). After realising that I had made an error on my booking and need to stay an extra night (as my fight was at 2am on Oct 12), first the hotel told me that there was no room available. Then suddenly they said a room had become available but they would charge me 3 times that price I paid for one night!! I spoke with the 'Revenue Manager' who at first wouldn't come on the line but was completely not understanding towards my point of view. To top it off, the bath robe in my room was torn and they wouldn't send someone up to help me with the ironing table as I was having difficulty opening it. So I ironed while squatting on the floor. Poor Poor service.

Dear AKGOTO, First of all, we would like to thank you very much for your stay in our house and apologize for the inconvenience. We understand that you are upset about the price of the last night. But at the end of the day, we just wanted to be of service to you on a major trade fair day. The price was known to you in advance and it was your free decision to stay another night. We hope that you got home safely and would be very happy to welcome you again after the initial anger has passed and you are able to look at the matter with some distance. With best regards Alwin Burkhart

Customer review rating 4.0/5

Chelsea Solo - Confirmed reviews ALL

Perfect for a single night before my flight.

Dear (first name ) (last name), Thank you for taking the time and trouble to complete a survey following your recent stay at the Mövenpick Hotel Nürnberg Airport. We are delighted you enjoyed your stay with us and very much look forward to warmly welcoming you again in the near future. Yours sincerely, Alwin Burkhart

Comfortable but quite a few small issues

Customer review rating 3.5/5

Ben Business - Confirmed reviews ALL

The room itself was a good size and bed very comfortable and the staff lovely - but the it conditioning didn't work, the shower head was broken and the window (I was on the top floor) opened fully without a safety latch so was quite dangerous. Probably would not stay again.

Dear Ben , Thank you for taking the time and trouble to complete a survey following your recent stay with us. Please allow me to express my sincere apologies for the inconvenience you experienced. Thank you for bringing these important issues to our attention, as it is only through such constructive comments and observations that we are able to continually monitor and so improve the services we provide. Please give as a second chance to fully convenience you with service and product. We look forward to welcoming you again in the near future. Yours sincerely, Alwin Burkhart

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Other web-users rate our hotel

  • 293 reviews 9.3/10 Location
  • 326 reviews 7.5/10 Room
  • 341 reviews 9.1/10 Service
  • 10 reviews 9.2/10 WiFi
  • 136 reviews 8.1/10 Cleanliness
  • 128 reviews 7.6/10 Breakfast
  • 78 reviews 3.2/10 Value
  • 71 reviews 5.5/10 Food

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