Novotel Erlangen

Customer review rating (ALL Rating) 4.5/5 1,488 reviews

Novotel Erlangen - Image 1
Novotel Erlangen - Image 2
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Hofmannstrasse 34, 91052 ERLANGEN, Germany

Description

Hotel extras

  • Air-conditioned rooms

  • Free WIFI available in all rooms

  • Family rooms, children's play area and special family offers

  • Beautiful garden with sun terrace

  • Modern fitness center

Our accommodation(s)

Hotel location

Novotel Erlangen

Hofmannstrasse 34
91052 ERLANGEN
Germany

GPS:49.592866, 11.013377

Telephone
Fax +49 9131 9747500

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NOVO2

Simple and straightforward, loose and relaxed: this is Novo2. An innovative combination of bar lounge and eatery, enriched by a modern food concept. An inspiring, lively and stimulating place which combines work, socializing and eating.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,488 reviews

TripAdvisor Rating  4.0/5  663 reviews

Customer review rating 4.5/5

Jason C. Business - Confirmed reviews ALL

Comfortable stay with friendly staff. The only reason not to give it 10/10 is the breakfast was very limited and was replenished for a while after running out of the food.

Dear Jason C., We are very pleased that you took the time to review your visit with us. Thank you for your positive review, the nice feedback, and also for your critique and suggestions on improvement regarding the breakfast. We take your input very seriously and we have already discussed it with the managers and colleagues in charge. Please accept our apologies for the inconveniences you had to deal with. We really appreciate your positive words in other aspects and are more than happy to pass them along to the respective staff members. Our employees take pride in your satisfaction and it keeps them motivated in their daily efforts to provide exceptional services. We sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, The team of the Novotel Erlangen

Customer review rating 5.0/5

Qing Y. S. Business - Confirmed reviews ALL

Quiet place to stay. The staffs are very friendly and professional.

Dear Qing Y. S., We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. We are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us. We are looking forward to welcoming you back as a guest hopefully soon. Yours sincerely, The team of the Novotel Erlangen

Customer review rating 2.5/5

Pankaj V. Business - Confirmed reviews ALL

I was not allowed early check in and was asked to pay 30 Euro addtional cost for 2 hours early check in while other hotels allow early checkin.

Dear Pankaj V., Thank you very much for your visit. We regret that your experience with our service did not meet your expectations. However, please note that in the business hotel industry in general, and in our hotel group in particular, early check-in is only possible for ALL members or for a fee. Exceptions would be unfair to guests who have paid for this service. We ask for your understanding in this matter. Best regards, The team of the Novotel Erlangen

Customer review rating 5.0/5

Morne C. Business - Confirmed reviews ALL

Well located. Good stay. Fast Wi-Fi, Good breakfast. Friendly personnel.

Dear Morne C., Thank you for staying with us. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of the entire team, we would like to thank you for the highest marks in nearly all categories, and the great remarks on the staff. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Yours sincerely, The team of the Novotel Erlangen

Customer review rating 4.0/5

Richard N. Business - Confirmed reviews ALL

Very nice, comfy bed, nice staff and excellent room servicing.

Dear Richard N., Thank you very much for your visit. We are very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the bed in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy, we would like to say a sincere “thank you” again. We hope to welcome you as our guest soon again. Yours sincerely, The team of the Novotel Erlangen

In partnership with TripAdvisor

Other web-users rate our hotel

  • 355 reviews 9.1/10 Location
  • 645 reviews 6.4/10 Room
  • 586 reviews 9.2/10 Service
  • 15 reviews 9.5/10 WiFi
  • 359 reviews 8.5/10 Breakfast
  • 250 reviews 7.8/10 Cleanliness
  • 155 reviews 4.1/10 Value
  • 96 reviews 5/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.