Novotel Erlangen

Customer review rating (ALL Rating) 4.5/5 1,710 reviews

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Description

Hotel extras

  • Air-conditioned rooms

  • Free WIFI available in all rooms

  • Family rooms, children's play area and special family offers

  • Beautiful garden with sun terrace

  • Modern fitness center

Our accommodation(s)

Hotel location

Novotel Erlangen

Hofmannstrasse 34
91052 ERLANGEN
Germany

GPS:49.592866, 11.013377

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NOVO2

Simple and straightforward, loose and relaxed: this is Novo2. An innovative combination of bar lounge and eatery, enriched by a modern food concept. An inspiring, lively and stimulating place which combines work, socializing and eating.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,710 reviews

TripAdvisor Rating  4.0/5  657 reviews

Customer review rating 2.0/5

Anonymous Couples - Confirmed reviews ALL

Great booking experience, great check-in - but the bathrooms in both rooms have dark moldy marks on the floors and tiles.

Dear Mr. K., We are very pleased that you took the time to review your visit with us at Novotel Erlangen. Thank you for your positive remarks on the check-in, and also for your critique and suggestions on improvement regarding the house-keeping. We take your input very seriously and we have already discussed it with the managers and colleagues in charge. Please accept our apologies for the inconveniences you had to deal with. We really appreciate your positive words in other aspects and are more than happy to pass them along to the respective staff members. Our employees take pride in your satisfaction and it keeps them motivated in their daily efforts to provide exceptional services. We sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, The team of the Novotel Erlangen

normal standard hotel & services

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

...overall serves what's expected

Dear Mr. K., Thank you very much for your visit and for taking the time to review your stay at Novotel Erlangen. We are very pleased that you rated us highly in almost all categories and are delighted that you enjoyed your stay with us. We hope to welcome you as our guest soon again. Yours sincerely, The team of the Novotel Erlangen

Nice hotel, very good breakfast!

Customer review rating 4.0/5

Ciara Business - Confirmed reviews ALL

The breakfast was very good! I was missing a minifridge in my room just to keep my drinks cold and also an iron/ironboard.

Dear Ms. S., Thank you very much for your visit and for taking the time to review your stay at Novotel Erlangen. We are very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the breakfast in particular. It is of great importance to us that you were satisfied with our services. The high ratings on the staff made us very happy, we would like to say a sincere “thank you” again. We hope to welcome you as our guest soon again. Yours sincerely, The team of the Novotel Erlangen

pleasant

Customer review rating 5.0/5

Nataša Couples - Confirmed reviews ALL

Although the hotel was just a stopover on the way from Denmark to Croatia and our stay at the hotel was short (only one night), we are extremely satisfied with the cleanliness of the room and the friendliness of the staff at the reception. Our recommendations!

Dear Ms. L., Thank you for staying with us at Novotel Erlangen and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of the entire team, we would like to thank you for the highest marks in every category and the positive remarks on the staff. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Yours sincerely, The team of the Novotel Erlangen

Well lovated

Customer review rating 4.5/5

Sandeep S. Families - Confirmed reviews ALL

Very nice hotel for stay. Food also very good.

Dear Mr. S., On behalf of the entire team, we would like to thank you for your stellar review and the great remarks on the food. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. We really hope to be able to welcome you again as our guest. Best regards, The team of the Novotel Erlangen

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Other web-users rate our hotel

  • 443 reviews 9.1/10 Location
  • 837 reviews 6.8/10 Room
  • 755 reviews 9.4/10 Service
  • 26 reviews 6.5/10 WiFi
  • 445 reviews 8.8/10 Breakfast
  • 322 reviews 8/10 Cleanliness
  • 176 reviews 4.6/10 Value

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