Novotel Erlangen

Customer review rating (ALL Rating) 4.5/5 1,534 reviews

Novotel Erlangen - Image 1
Novotel Erlangen - Image 2
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Hofmannstrasse 34, 91052 ERLANGEN, Germany

Description

Hotel extras

  • Air-conditioned rooms

  • Free WIFI available in all rooms

  • Family rooms, children's play area and special family offers

  • Beautiful garden with sun terrace

  • Modern fitness center

Our accommodation(s)

Hotel location

Novotel Erlangen

Hofmannstrasse 34
91052 ERLANGEN
Germany

GPS:49.592866, 11.013377

Telephone
Fax +49 9131 9747500

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NOVO2

Simple and straightforward, loose and relaxed: this is Novo2. An innovative combination of bar lounge and eatery, enriched by a modern food concept. An inspiring, lively and stimulating place which combines work, socializing and eating.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,534 reviews

Customer review rating 4.5/5

John G. Business - Confirmed reviews ALL

Staff was Great! Always helpfull

Dear John G., We are always pleased to learn that our guests have enjoyed their visit with us and that our commitment and efforts to provide the best services possible have been a success. It is rewarding for us to know when our hotel property and services leave you satisfied and to receive respective ratings and great remarks on the staff in particular. Your comments encourage us to continue to provide the best possible services for our guests. On behalf of the entire staff, we would like to send a sincere “thank you.” We are looking forward to welcoming you as a guest in our hotel again. The team of the Novotel Erlangen

Customer review rating 3.5/5

Santosh R. N. Business - Confirmed reviews ALL

Peaceful business hotel, walking distance to many offices and center of Erlangen. While the stay was comfotable, I wish there were a few more amenties in the room - eg room slippers, body lotion, and conditioner.

Dear Santosh R. N., We are very pleased that you took the time to review your visit with us. Thank you for your positive feedback, and also for your suggestions on improvement. Please accept our apologies for the inconveniences you had to deal with. We sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, The team of the Novotel Erlangen

Customer review rating 5.0/5

Petropoulos L. Business - Confirmed reviews ALL

The staff o n the hotel are going above and beyond helping for any situation that might be present

Dear Petropoulos l., We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. We are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us. We are looking forward to welcoming you back as a guest hopefully soon. Yours sincerely, The team of the Novotel Erlangen

Customer review rating 3.5/5

Ayse B. Business - Confirmed reviews ALL

Overall is good experience with one complain- I left my PJ on top of my pillow, when I came back to my room at night, it was at the floor. Probably, the housekeeping organized the bed and forgot to put my pj on the bed. it wasnt acceptable to have my pj on the floor which i decided not to wear again during my stay (for 2 nights)

Dear Ayse B., We are very pleased that you took the time to review your visit with us. Thank you for your positive feedback, and also for your critique regarding the housekeeping. We take your input very seriously and we have already discussed it with the managers and colleagues in charge. Please accept our apologies for the inconveniences you had to deal with. We sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, The team of the Novotel Erlangen

Customer review rating 5.0/5

Jana V. Solo - Confirmed reviews ALL

The hotel was easy to find and also located within walking distance to the centre, shops, university as well as the train station. The staff was friendly and professional. My room was pristinely clean, spacious and comfortable. The hotel was also very quiet which is a massive plus.

Dear Jana V., We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. We are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our amenities. We are looking forward to welcoming you back as a guest hopefully soon. Yours sincerely, The team of the Novotel Erlangen

Other web-users rate our hotel

  • 363 reviews 9.1/10 Location
  • 641 reviews 6.7/10 Room
  • 608 reviews 9.3/10 Service
  • 16 reviews 9.4/10 WiFi
  • 362 reviews 8.6/10 Breakfast
  • 252 reviews 7.9/10 Cleanliness
  • 153 reviews 4.3/10 Value
  • 100 reviews 4.9/10 Vibe

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