Novotel Erlangen

Customer review rating (ALL Rating) 4.5/5 1,522 reviews

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Description

Hotel extras

  • Air-conditioned rooms

  • Free WIFI available in all rooms

  • Family rooms, children's play area and special family offers

  • Beautiful garden with sun terrace

  • Modern fitness center

Our accommodation(s)

Hotel location

Novotel Erlangen

Hofmannstrasse 34
91052 ERLANGEN
Germany

GPS:49.592866, 11.013377

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NOVO2

Simple and straightforward, loose and relaxed: this is Novo2. An innovative combination of bar lounge and eatery, enriched by a modern food concept. An inspiring, lively and stimulating place which combines work, socializing and eating.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,522 reviews

Customer review rating 5.0/5

Harm H. Friends - Confirmed reviews ALL

Perfect location and a clean hotel with modern room. The staff was very helpfull and nice, and the room was cleaned every day with high precision. Very good and very comfortable.

Dear Harm H., We are always pleased to learn that our guests have enjoyed their visit with us and that our commitment and efforts to provide the best services possible have been a success. It is rewarding for us to know when our hotel property and services leave you satisfied and to receive respective ratings and great remarks on the staff in particular. Your comments encourage us to continue to provide the best possible services for our guests. On behalf of the entire staff, we would like to send a sincere “thank you.” We are looking forward to welcoming you as a guest in our hotel again. The team of the Novotel Erlangen

Customer review rating 5.0/5

Malcolm E. Friends - Confirmed reviews ALL

Been staying at the Erlangen Novotel for over 20-years. It’s a great hotel, the staff are always helpful and pleasant. I recommend the hotel to anyone looking to stay in Erlangen.

Dear Malcom E., Thank you so much for staying with us. It is always our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us one more time. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. We would like to thank you for the stellar review and the amazing remarks on the staff. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, The team of the Novotel Erlangen

Customer review rating 1.0/5

Rituraj K. Business - Confirmed reviews ALL

The reception staff was courteous but some basic things like daily cleaning, replacing dirty cups, replenishing coffee and sugar packs was not done. Did not feel comfortable even with 6 nights of stay

Dear Rituraj K., We sincerely apologize for the deficiencies and human errors that unfortunately caused inconveniences for you. We appreciate your honest critique which will be the basis for discussions within our local team - and a careful evaluation of the root of these problems. Rest assured that we will take necessary measures so that an experience like yours will continue to be the rare exception. On behalf of the entire team, we would like to ask you to come back once more for an opportunity to prove to you that we can do a much better job. We would be honored to welcome you again at Novotel Erlangen. Best regards, The team of the Novotel Erlangen

Customer review rating 4.0/5

Fabian G. O. Business - Confirmed reviews ALL

The main concern is that the beds are way too soft, without support for the back after a long day at work. Plus the parking is overpriced.

Dear Fabian G. O., We are very pleased that you took the time to review your visit with us. Thank you for the high rating, and also for your critique and suggestions on improvement. We take your input very seriously. Please accept our apologies for the inconveniences you had to deal with. We sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, The team of the Novotel Erlangen

Customer review rating 4.0/5

Stefan F. Business - Confirmed reviews ALL

Very friendly and competent personal - the facilities would benefit from some modernization

Dear Stefan F., We are always pleased to learn that our guests have enjoyed their visit with us and that our commitment and efforts to provide the best services possible have been a success. It is rewarding for us to know when our services leave you satisfied and to receive respective ratings and great remarks on the staff in particular. Your comments encourage us to continue to provide the best possible services for our guests. On behalf of the entire staff, we would like to send a sincere “thank you.” We are looking forward to welcoming you as a guest in our hotel again. The team of the Novotel Erlangen

Other web-users rate our hotel

  • 368 reviews 9/10 Location
  • 639 reviews 6.7/10 Room
  • 602 reviews 9.4/10 Service
  • 13 reviews 9.1/10 WiFi
  • 352 reviews 8.8/10 Breakfast
  • 256 reviews 8/10 Cleanliness
  • 156 reviews 4.6/10 Value

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