Novotel Erlangen

Novotel Erlangen

Customer review rating (ALL Rating) 4.5/5 1,017 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Air-conditioned rooms

  • Free WIFI available in all rooms

  • Family rooms, children's play area and special family offers

  • Beautiful garden with sun terrace

  • Modern fitness center

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Erlangen

Hofmannstrasse 34
91052 ERLANGEN
Germany

  • By plane

    FRANCFORT INT. AIRPORT At 225km / 139.82 miles

  • By plane

    MUNICH AIRPORT At 170km / 105.64 miles

  • By plane

    NUEREMBERG AIRPORT At 18km / 11.19 miles

  • By train

    ERLANGEN HAUPTBAHNOF At 2km / 1.24 miles

GPS:49.592866, 11.013377

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

NOVO²

Simple and straightforward, loose and relaxed: this is Novo2. An innovative combination of bar lounge and eatery, enriched by a modern food concept. An inspiring, lively and stimulating place which combines work, socializing and eating.

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our guest reviews

Our guest reviews for
Novotel Erlangen

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,017 reviews

TripAdvisor Rating  4.0/5  630 reviews

Excellent place, glad to be back...

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Clean, convenient and friendly staff. Excellent breakfast, food.

Dear Mr. V., Thank you for staying with us at Novotel Erlangen and for taking the time to review your last visit. It is always our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us one more time. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. We would like to thank you for the highest marks in nearly all categories and the great remarks on the breakfast and the staff. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, The team of the Novotel Erlangen

Good hotel, good location

Customer review rating 4.5/5

Andy Business - Confirmed reviews ALL

I stayed for 12 nights, breakfast was nice with good choice. Hotel bar serves good food also. Room is as expected, only think is curtains a bit short so sun light comes in.

Dear Mr. T., Thank you very much for your visit and for taking the time to review your stay at Novotel Erlangen We are very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the room and the breakfast in particular. Our guests deserve the best. We hope to welcome you as our guest soon again. Yours sincerely, The team of the Novotel Erlangen

Good to be back…

Customer review rating 4.5/5

Ralph Business - Confirmed reviews ALL

Pre pandemic I was a regular visitor to the Erlangen hotel.. so I was touched to be welcomed back and find a hand written personalised welcome card in my room. Unlike other businesses I could name you clearly value customer loyalty. Consequently I hope to return on a more frequent basis than the last two years!

Dear Mr. S., Welcome again! Thank you for staying with us at Novotel Erlangen and for taking the time to review your last visit. It is always our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us one more time. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. We would like to thank you for the highest marks in nearly all categories, and the great comment. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, The team of the Novotel Erlangen

well organised

Customer review rating 4.0/5

Helen D. Business - Confirmed reviews ALL

Business trip with Siemens

Dear Ms. D., Thank you very much for your visit and for taking the time to review your stay at Novotel Erlangen. We are very pleased that you rated us highly in almost all categories and are delighted that you enjoyed your stay with us. It is of great importance to us that you were satisfied with our services. The high ratings on the staff made us very happy and after I gladly passed on the results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Yours sincerely, The team of the Novotel Erlangen

Great stay

Customer review rating 5.0/5

Sean C. Business - Confirmed reviews ALL

Great hotel, clean rooms, friendly staff, and great location.

Dear Mr. C., Thank you for taking the time to review your stay at Novotel Erlangen. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. We are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our amenities. We are looking forward to welcoming you back as a guest hopefully soon. Yours sincerely, The team of the Novotel Erlangen

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Extremely friendly staff. As always

Dear Mr. B., Thank you for staying with us at Novotel Erlangen and for taking the time to review your last visit. It is always our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us one more time. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. We would like to thank you for the stellar review and the great remarks on the staff, We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, The team of the Novotel Erlangen

Very good hotel, pleasant and smiling staff :-)

Customer review rating 4.5/5

Ulrich H. Business - Confirmed reviews ALL

I keep a really good experience of my week in the Novotel of Erlangen. Just a remark : i would have liked a small fridge to have fresh water in my room, for the rest it's perfect.

Dear Mr. H., We are always pleased to learn that our guests have enjoyed their visit with us and that our commitment and efforts to provide the best services possible have been a success. When guests like you take the time to write a review based on their visit at Novotel Erlangen, we are particularly appreciative. Therefore, on behalf of my entire staff, we would like to send a sincere “thank you.” It is rewarding for us to know when or hotel property and services leave you satisfied and to receive respective ratings and great feedback on the staff in particular. Your comments encourage us to continue to provide the best possible services for our guests. We are looking forward to welcoming you as a guest in our hotel again. The team of the Novotel Erlangen

Confortable

Customer review rating 4.0/5

Alex Business - Confirmed reviews ALL

Good rooms, average breakfast and a nice location

Dear Mr. O., Thank you very much for your visit and for taking the time to review your stay at Novotel Erlangen We are very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the room & the breakfast in particular. Our guests deserve the best. We hope to welcome you as our guest soon again. Yours sincerely, The team of the Novotel Erlangen

Good service

Customer review rating 5.0/5

Guillaume L. Families - Confirmed reviews ALL

Good experience from the check-in (thanks to the spanish guy at the reception) and staff from the breakfast.

Dear Mr L., Thank you for taking the time to review your stay at Novotel Erlangen. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. We are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us. We are looking forward to welcoming you back as a guest hopefully soon. Yours sincerely, The team of the Novotel Erlangen

good stay but overcrowed duringf breakfast

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

i didn't liked the breakfast time. it was overcrowed and many people could not behave, by keeping no distance and one was even hat a cigarette (not lighted but still) in his mouth.

Dear Mr. B., We are very pleased that you took the time to review your visit with us at Novotel Erlangen. Thank you for your positive review, the nice feedback, and also for your critique and suggestions on improvement regarding the breakfast organisation. We take your input very seriously and we have already discussed it with the managers and colleagues in charge. Please accept our apologies for the inconveniences you had to deal with. We sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, The team of the Novotel Erlangen

Good Rooms and location Great Breakfast

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

I have to stay extra days due to Covid and all the staff was very kind and supportive during my quarantine. Thank you so much

Dear Mr. L., Thank you very much for your visit and for taking the time to review your stay at Novotel Erlangen We are very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the breakfast in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy, we would like to say a sincere “thank you” again. We hope to welcome you as our guest soon again. Yours sincerely, The team of the Novotel Erlangen

Great stay

Customer review rating 5.0/5

Roger M. Couples - Confirmed reviews ALL

Had a very comfortable stay , the bed was very good and the room was nice . Had a drink in the bar one evening and the staff were very polite and helpful.

Dear Mr. M., Thank you for taking the time to review your stay at Novotel Erlangen. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. We are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our amenities. We are looking forward to welcoming you back as a guest hopefully soon. Yours sincerely, The team of the Novotel Erlangen

Good and comfortable stay

Customer review rating 5.0/5

Raghav S. Business - Confirmed reviews ALL

Great staff, well-trained and pleasant

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Entry staff was extremely helpful. We hope to visit again from the US in 2022.

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

The room could be improved. There is no iron, mini fridge, old TV, noisy AC, and no shampoo/conditioner.

Dear guest, thanks a lot for the feedback! Shampoo and conditioner is available on request because we try to minimize waste for the environment. However, you'll have both in your room should you decide to stay at Novotel Erlangen again in the future :-) Sincerely, Ioanis Antonopoulos Novotel Erlangen

Fantastic Staff and best location

TripAdvisor rating 5.0/5

NicoF1977 Friends getaway - TripAdvisor review

Absolutely clean and well kept property in best location, just a few minutes walking distance from the city centre. All hotel staff, especially at the front office and breakfast are very very very friendly and professional, this is so important nowadays. You really feel everybody is passionate in this hotel. Thanks a lot for this!

christmas trip

TripAdvisor rating 4.0/5

Eric F TripAdvisor review

nice clean and pleasant hotel with a good location . parking in the hotel . the breakfast was perfect . the rooms are nice and clean and in a good condition . the service in the hotel is perfect and helpfull

Business stay in Erlangen

TripAdvisor rating 5.0/5

rebeccacooke Business - TripAdvisor review

The Novotel Erlangen was the perfect place for me to stay recently on a business trip. The staff is professional and delightful to work with. I had one of the business deluxe rooms and everything was very convenient. I enjoyed the balcony with sunrise views over the city, which was nice because the weather was amazing. It was nice to have the extra space for the desk and the kitchenette for a quick snack.

Clean and comfortable.

TripAdvisor rating 5.0/5

aldwin921 TripAdvisor review

I liked the room is clean and huge, comfortable bed! Check in was a breeze, no issues at all. Although, for some reason, their system did not recognize me as a ALL Silver Member--so I had to show my membership card before I got acknowledged and enjoyed the perks, but it's not a big deal, was just curious as other Accor hotels they know immediately upon my arrival. The location was great, nearby the Erlangen Arcade shopping area.

stay in november 2019

TripAdvisor rating 5.0/5

Escape02134606924 Solo travel - TripAdvisor review

Very good service at the reception on check in and checkout, good service at the bar with welcome drink,, but personal was also busy with other works, good room,but no upgrade for the room , as gold card status ,

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