Novotel Erlangen

Novotel Erlangen

Customer review rating (ALL Rating) 4.5/5 1,623 reviews

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Hotel extras

  • Air-conditioned rooms

  • Free WIFI available in all rooms

  • Family rooms, children's play area and special family offers

  • Beautiful garden with sun terrace

  • Modern fitness center

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Erlangen

Hofmannstrasse 34
91052 ERLANGEN
Germany

GPS:49.592866, 11.013377

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

NOVO²

Simple and straightforward, loose and relaxed: this is Novo2. An innovative combination of bar lounge and eatery, enriched by a modern food concept. An inspiring, lively and stimulating place which combines work, socializing and eating.

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,623 reviews

TripAdvisor Rating  4.0/5  644 reviews

Good and comfortable stay in Erlangen

Customer review rating 4.5/5

M. M. Business - Confirmed reviews ALL

Very clean and well sized rooms, coffee maker in the room :-), friendly personal and a medium to good breakfast. For business travel adequate.

Dear Mr. M., Thank you very much for your visit and for taking the time to review your stay at Novotel Erlangen. We are very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the room in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy, we would like to say a sincere “thank you” again. We hope to welcome you as our guest soon again. Yours sincerely, The team of the Novotel Erlangen

Nice room, however, very cold temperature

Customer review rating 1.5/5

Veronika Business - Confirmed reviews ALL

The room was nicely furbished, however, it was so cold throughout my stay that I had to sleep with a jumper on. The aircondition on its highest level helped only for a while. I do not know if it was intentional to switch off central heating or if only my room (no. 205) was the unlucky one. Breakfast was very good and great variety of food.

Dear Ms. R., We would like to offer our sincere apologies for the problems regarding the room temperatur. Please rest assured that we have already looked into this and taken steps - and we will make sure that negative experiences are a rare exception in the future. We feel very bad for the inconveniences you had to deal with. We definitely do appreciate the fact that you took the time to review your stay at Novotel Erlangen. Now we would like to ask you to give us another chance. We very much hope that on your next visit our services will leave you completely satisfied. We would be honored to welcome you back. Best regards, The team of the Novotel Erlangen

Customer review rating 2.0/5

Me Business - Confirmed reviews ALL

Outdated rooms. Checkout to slow

Dear Mr. V., Thank you very much for your visit and for taking the time to tell us about your experience at Novotel Erlangen. We regret that your experience with the room and the checkout did not meet your expectations; please allow us to express our sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. We appreciate your sharing of your experiences, so that we can improve the quality of our service. Therefore, we hope that you will give us the opportunity to better serve you in the near future, and your next visit will be more pleasant as the previous one. Best regards, The team of the Novotel Erlangen

Good location, quiet room, excellent breakfast buffet

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Good location, quiet room and an excellent breakfast buffet. But the special thank goes to the excellent receptionist who took care of me at my arrival in the evening. Shame on me I have not recorded her name, only hint she lives in Nuernberg (if that helps to identify her). A minor critique on the room, it had a few technical issues, a broken bulb and some mechanical defect at the room door

Dear Mr. V., Thank you very much for your visit and for taking the time to review your stay at Novotel Erlangen. We are very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the breakfast in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy, we would like to say a sincere “thank you” again. We hope to welcome you as our guest soon again. Yours sincerely, The team of the Novotel Erlangen

Good stay

Customer review rating 5.0/5

Janet Business - Confirmed reviews ALL

The staff is fantastic! <3 Clean and nice rooms, quiet, good food, all was perfect!

Dear Ms. L., Thank you for taking the time to review your stay at Novotel Erlangen. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. We are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our amenities. We are looking forward to welcoming you back as a guest hopefully soon. Yours sincerely, The team of the Novotel Erlangen

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Other web-users rate our hotel

  • 332 reviews 9.2/10 Location
  • 611 reviews 6.9/10 Room
  • 646 reviews 9.2/10 Service
  • 29 reviews 5.9/10 WiFi
  • 405 reviews 9.1/10 Breakfast
  • 242 reviews 7/10 Cleanliness
  • 115 reviews 5.5/10 Value
  • 5 reviews 0.8/10 Wellness Area

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