Novotel Erlangen

Customer review rating (ALL Rating) 4.5/5 1,560 reviews

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Description

Hotel extras

  • Air-conditioned rooms

  • Free WIFI available in all rooms

  • Family rooms, children's play area and special family offers

  • Beautiful garden with sun terrace

  • Modern fitness center

Our accommodation(s)

Hotel location

Novotel Erlangen

Hofmannstrasse 34
91052 ERLANGEN
Germany

GPS:49.592866, 11.013377

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NOVO2

Simple and straightforward, loose and relaxed: this is Novo2. An innovative combination of bar lounge and eatery, enriched by a modern food concept. An inspiring, lively and stimulating place which combines work, socializing and eating.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,560 reviews

TripAdvisor Rating  4.0/5  660 reviews

Well located, good stay

Customer review rating 4.5/5

Paula Families - Confirmed reviews ALL

The hotel is well located. It is close to the highway, so we only had to make a small detour. It has easy access to the underground parking place and it has direct connection to the hotel rooms. We got a comfortable room for 4 people (2 adults and 2 kids) plus a dog. It was exactly what we needed for a short stay.

Dear Ms. H., On behalf of the entire team, we would like to thank you for your stellar review. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. We will gladly pass on your review. Positive feedback from our guests in response to our daily efforts to provide excellent services is both rewarding and highly encouraging. We really hope to be able to welcome you again as our guest. Best regards, The team of the Novotel Erlangen

Well located

Customer review rating 3.5/5

Michael P. Families - Confirmed reviews ALL

Everything was OK, but the room was on the small side and it offered the basics. For our 1-night stay it was OK, if I wanted to stay for a week or so, I would probably look for something offering something more than the basics.

Dear Mr. P., We are very pleased that you took the time to review your visit with us at Novotel Erlangen. Thank you for your positive feedback, and also for your critique and suggestions on improvement regarding the room. Please accept our apologies for the inconveniences you had to deal with. We sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, The team of the Novotel Erlangen

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

Noisy Hotel - can hear noise from neighboring rooms, Average breakfast, Good location

Dear Mr. S., Thank you very much for your visit and for taking the time to tell us about your experience at Novotel Erlangen. We regret that your experience with our hotel and the breakfast did not completely meet your expectations; please allow us to express our sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. We appreciate your sharing of your experiences, so that we can improve the quality of our service. Therefore, we hope that you will give us the opportunity to better serve you in the near future, and your next visit will be more pleasant as the previous one. Best regards, The team of the Novotel Erlangen

Good stay

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Staff very kind. Room comfortable. Brilliant breakfast. Inadequate choice dinner.

Dear Mr. H., Thank you very much for your visit and for taking the time to review your stay at Novotel Erlangen. We are very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the breakfast in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy, we would like to say a sincere “thank you” again. We hope to welcome you as our guest soon again. Yours sincerely, The team of the Novotel Erlangen

Great stay, clean room, friendly staff, well located

Customer review rating 4.5/5

L. Business - Confirmed reviews ALL

As Always, this is a great hotel to stay in

Dear Mr. l., Thank you for staying with us at Novotel Erlangen and for taking the time to review your last visit. It is always our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us one more time. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. We would like to thank you for the stellar review and the positive remarks on the staff. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, The team of the Novotel Erlangen

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Other web-users rate our hotel

  • 406 reviews 9/10 Location
  • 753 reviews 6.6/10 Room
  • 675 reviews 9.1/10 Service
  • 16 reviews 7.5/10 WiFi
  • 389 reviews 8.7/10 Breakfast
  • 291 reviews 7.7/10 Cleanliness
  • 176 reviews 4.5/10 Value

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