Mercure Hotel Schweinfurt Maininsel 4 stars

Customer review rating (ALL Rating) 4.5/5 1,201 reviews

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Mercure Hotel Schweinfurt Maininsel - Image 1
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Mercure Hotel Schweinfurt Maininsel - Image 3
Mercure Hotel Schweinfurt Maininsel - Image 4
Maininsel 10 - 12, 97424 SCHWEINFURT, Germany

Description

Hotel extras

  • A GreenKey certified hotel

  • Centrally & conveniently located in the center of Germany

  • Conference center for up to 990 attendees in the largest meeting room

  • Close to the city center but in a quiet location

  • 133 hotel rooms with connected conference centre

Our accommodation(s)

Hotel location

Mercure Hotel Schweinfurt Maininsel

Maininsel 10 - 12
97424 SCHWEINFURT
Germany

GPS:50.041533, 10.237023

Telephone
Fax +49 9721 7306444

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GALVANIS

Enjoy international classics and regional specialties at our restaurant Galvanis. If the weather is nice, you can also eat out on the terrace.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,201 reviews

TripAdvisor Rating  4.0/5  425 reviews

Perfect

Customer review rating 5.0/5

Jason L. Business - Confirmed reviews ALL

Always a great experience staying at the Mercure.

Dear Jason L., It is always a pleasure for us to host a guest from Sram. Thank you and see you soon on the Main Island Silke Gassauer Hotel reception

Good stay

Customer review rating 5.0/5

Karl T. Couples - Confirmed reviews ALL

5. Visit

Dear Karl T., Many thanks for the good feedback. We are pleased that you were our guest. We look forward to welcoming you again. With best regards from the Maininsel.

Spacious room, fast checkin

Customer review rating 5.0/5

Ibrahim Business - Confirmed reviews ALL

New room, nice team

Dear Ibrahima L., We would like to thank you for the positive feedback. It is nice to read when our guests feel comfortable and welcome. The team is looking forward to seeing you again on the Maininsel

A shadow of its former self

Customer review rating 1.5/5

Ruth K. Families - Confirmed reviews ALL

Disappointing. You claimed to have air-conditioning, but it doesn’t work and I’m not sure anyone even really tried to make it work. I had to move rooms to the back of the hotel to a quieter place where I could open the window. I like the view to the front to the Insel , But to keep the window open all night makes it impossible to sleep due to the noise from the trains passing by and the church clock bells beginning at 7 am. If you don’t want to allow your air-conditioning to work after a certain time of the year, then do not put it in the room amenities as operating. This was a If you don’t want to allow your air-conditioning to work after a certain time of the year, then do not put it in the room amenities as operating. This was an extremely warm series of days while I was there. Pretending that you have air-conditioning is not hospitable. Just tell the truth that you don’t want to run it and let people decide whether or not they’re going to stay there. You’ve decreased the level of service available to the rooms. You used to have a system where drinks were obtained from the fridge that was placed beside the front desk. Guess had a limit of two or three bottles per day. there was water beer soft drinks now you have diminished service into one bottle of water in the room per day. When I asked what happened to that fridge, I was met with confusion as if they forgotten it had ever been there. I found that very odd. There is a concession area where you can buy a bottle of water for your room, which I needed to do Sunday night as there was nothing open in town. At the very least you could be reasonable about the prices. A bottle of water was €4.50. That price is shocking given that it’s there supposedly as a service for Your guests. There is rarely any restaurant service available For lunch or dinner anymore. And the bar is rarely open either at least not while I was there. I was offered a free drink, but there was never a time where I was in the hotel where the bar was open. Lastly, on the website you offer a package for breakfast and high-speed special Wi-Fi with extra bandwidth which increases the cost of the room per night. When I arrived, I was told that this package does not exist because there is no extra or premium Wi-Fi at the hotel. Then the next morning when I checked with the morning staff, I was told that there was premium Wi-Fi and as I had to change my room anyways, Mr. Pinto was going to leave me the password for when returned to change my room. When I returned to change my room, Silka informs me again that there is no special Wi-Fi. When I check out, the day manager seems confused about the Wi-Fi but indicates there is no special Wi-Fi. He gave me free parking to compensate. If you do not have a premium Wi-Fi, then do not put it in the offers for room selection. I was disappointed that you got rid of any English language television stations. Used to have a great selection. And once again, your attempted cost saving has lost you a guest. Your efforts to make the hotel less appealing are working. It’s a shame because I used to enjoy the hotel because it had a level of service and friendliness. It’s a shadow it’s former self.

Dear Mrs K., You have been coming to our hotel for years and you know that there is a lot of noise from the railway and guests in front of the hotel on the Mainin side. The fact that the air conditioning is no longer on is due to the weather. Since the beginning of October, when the temperatures are cooler, the heating has been on, but this can also be regulated. We haven't had an English-language TV channel for years. Our internet has been so stable for years that we no longer need the paid access. We are sorry that we could not inform you well. You were already informed about this when you checked in. You booked the drinks in the minibar in previous stays, which is why the room was €30.00 more expensive than the standard room. The fridge next to reception was a Covid exception so that we had to go into the rooms as little as possible. If you want the drinks in the room then please book a privilege room on future stays. It is a shame to read that you were not happy with my check in, I was looking forward to welcoming you back. Thank you and best regards from the whole team Silke Gassauer Hotel reception

Very good hotel and personel

Customer review rating 3.5/5

Peter Business - Confirmed reviews ALL

As always my experience was really good. But this time one small minus - mattress in my room was not in good condition...so i slept bad.

Dear Peter, We very much appreciate your comments regarding your stay at the Mercure Hotel Schweinfurt Maininsel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Many thanks for the hint referring the mattress, we care about it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Susann

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Other web-users rate our hotel

  • 422 reviews 9/10 Location
  • 653 reviews 6.7/10 Room
  • 598 reviews 9/10 Service
  • 11 reviews 8.9/10 WiFi
  • 356 reviews 8/10 Breakfast
  • 247 reviews 6.8/10 Cleanliness
  • 171 reviews 4.5/10 Vibe
  • 148 reviews 6.1/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.