Aparthotel Adagio access Toulouse Jolimont 2 stars

Customer review rating 4.1/5 3,224 reviews

Aparthotel Adagio access Toulouse Jolimont
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Room 1

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Children's age

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Hotel extras

  • Busy and commercial district

  • Bus and subway at the foot of the aparthotel

  • Outdoor swimming pool open in season

  • Advantage 4

  • Advantage 5

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • TOULOUSE BLAGNACPaying
  • Languages spoken at the hotel
  • Early check-in/Late check-outPaying
Leisure and activities
  • Outdoor unheated pool
Catering
  • BreakfastPaying
  • Snack & beverage machine
Business services
  • Copy/print service availablePaying
Information message

Hotel location

Aparthotel Adagio access Toulouse Jolimont

11 Avenue Leon Blum
31500
toulouse
france

Tel: +33534302800

Fax: (+33)5/34302801

Check-in from 15h00

Check out up to 11h00

  • BUS TISSEO :  37 JOLIMONT

  • METRO TISSEO :  A JOLIMONT

  • By plane

    TOULOUSE BLAGNAC At 9.6km / 5.97 miles - Shuttle paying

  • By car

    N 15 JOLIMONT At 2.2km / 1.37 miles

  • By train

    TOULOUSE MATABIAU At 1.2km / 0.75 miles

GPS :43.614885, 1.463931

Our accommodation(s)

Studio for two people

  • Max. number of persons: 2
  • Area: From 20 / 215 sq ft
  • Views: Pool side, City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Direct dial telephone
Studio

Our guest reviews for
Aparthotel Adagio access Toulouse Jolimont

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

3,224 reviews

tripadvisor

TripAdvisor Rating 3.5/5

388 reviews

Took money 2 times. NO RETURN

Customer review rating 4.1/5

O. K. Solo - 11/08/2020 Confirmed reviews ALL

Very dirty hotel with bad smell.. Not hospitable, not smiling. I payed by cash (122€ for 2 nights) - she didn’t give me the receipt!!! I lived from 8/08/20 to 10/08/20. After check out l noticed -59€ on my card!!! When l texted them - they didn’t explain me this situation! Horor!!! Please return my MONEY!

Dear KARCHEVSKAIA O., No we didn't took your mony 2 times. We just made a pre-authorization on your credit card to check it's availability when we receive your booking as we always do (and specify in our general sales conditions). The amount of 59€ (1 night) is still on your acount but sometimes banks decides to block this amount temporarely. In few day this amount will be again available as my receptionist Leanne explain you at your check-in and your check-out. I just send you your final invoice as requested. Furthermore, our reception is closed on week ends as mentinned on our web side and in addition check in are garanted only from 3pm! So when Leanne made your check-in at 2pm, she made it to be nice! We are very sorry if you disconsider this. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to serve you again in the near future. Sincerely, Nathalie DRZAZGA Directrice- General Manager
Customer review rating 4.1/5

Oks Couples - 09/08/2020 Confirmed reviews ALL

Good location

Dear guest, We very much appreciate your comments regarding your stay at the Aparthotel Adagio access Toulouse Jolimont. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nathalie DRZAZGA Directrice- General Manager

Excellent value for money

Customer review rating 4.1/5

Norris Solo - 13/07/2020 Confirmed reviews ALL

The Aparthotel Adagio Jolimont Toulouse was perfectly located for my needs; I booked at such a low rate that I interpreted it to mean I should lower my expectations, but I was wrong! Check-in was quick, friendly and professional, the property is as clean as a whistle, COVID-19 precautions well implemented, and the room was comfortable and fully functional. I particularly appreciated the zippy wifi. All in all, an unbeatable price:quality ratio.

Dear GUEST, We very much appreciate your comments regarding your stay at the Aparthotel Adagio access Toulouse Jolimont. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Leanne in particular (the ( stars receptionist!) will be so happy to read your comment! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nathalie DRZAZGA Directrice- General Manager

Zombie Apocalypse Weekend

Customer review rating 4.1/5

Martin C. Families - 23/03/2020 Confirmed reviews ALL

8.0Very goodReviewed Mar 12, 2020 Zombie Apocalypse Weekend We had a fabulous time on Friday and Saturday but then France suddenly went on lockdown at midnight on Saturday. Having been out in a restaurant with most of the rest of the city on Saturday night it was quite a shock at the turnaround and obvious fear of the staff on Sunday morning. They were really nice but it was a bit surreal being asked to wear plastic gloves to eat our breakfast on Sunday, this was simplified to asking us to take our breakfast back up to our room on the Monday. Seemed a nice place to stay, very convenient with a metro literally next door but close enough to walk to town as we did on the Sunday. Weather was glorious but we didn't seem to be able to turn the heating down other than opening the window which turned it off completely (cut-out presumably). martin 3 night trip

Dear guest, We very much appreciate your comments regarding your stay at the Aparthotel Adagio access Toulouse Jolimont. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services especially during this strange and new period! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one (without any Virus!!) Sincerely, Nathalie DRZAZGA Directrice- General Manager

Nice place, handy location

Customer review rating 4.1/5

Laura Couples - 03/02/2020 Confirmed reviews ALL

The hotel was very nice and quiet, and had everything in the room you would need. It even had a little kitchenette with all the possible kitchen equipment. The staff was very helpful and even got me an extra pillow during the night. Even though it's few kilometres outside of the city centre that didn't matter as the metro is right around the corner and the last metro goes at 3am. Would definitely stay here again!

Dear LAURA , We very much appreciate your comments regarding your stay at the Aparthotel Adagio access Toulouse Jolimont. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nathalie DRZAZGA Directrice- General Manager Adagio Access Toulouse Jolimont- 31 500 TOULOUSE Tel: +33(0)5 34 30 28 00 Fax: +33(0)5 34 30 28 01 h8…

Nice place

Customer review rating 4.1/5

Phil Business - 31/01/2020 Confirmed reviews ALL

Its a very nice place to stay in. Near the city of Toulouse. Only about 20min by foot. The breakfast was also very satisfying.

Dear guest, We very much appreciate your comments regarding your stay at the Aparthotel Adagio access Toulouse Jolimont. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nathalie DRZAZGA Directrice- General Manager Adagio Access Toulouse Jolimont- 31 500 TOULOUSE Tel: +33(0)5 34 30 28 00 Fax: +33(0)5 34 30 28 01 h8…
Customer review rating 4.1/5

Anonymous Business - 31/01/2020 Confirmed reviews ALL

pas terrible, literie inconfortable

Monsieur, Nous vous remercions d'avoir pris le temps de partager votre avis. Même si nous aurions préféré que votre expérience ait été plus agréable, vos retours et impressions sont très importants pour nous, car ils nous aident à améliorer quotidiennement nos services. La satisfaction de nos clients est notre priorité, mais apparemment nous n'avons pas réussi cette fois-ci. Si vous nous donnez l'opportunité de regagner votre confiance, nous nous ferons un plaisir de vous offrir le meilleur dont nos clients se réjouissent chaque jour. Veuillez agréer, Monsieur, nos salutations distinguées. Nathalie DRZAZGA Directrice- General Manager Adagio Access Toulouse Jolimont- 31 500 TOULOUSE Tel: +33(0)5 34 30 28 00 Fax: +33(0)5 34 30 28 01 h8…

Fair enough

Customer review rating 4.1/5

Anonymous Friends - 17/01/2020 Confirmed reviews ALL

All good except a very poor wifi connection. Need at least one free cleaning. Also refill of toilet paper without asking. Very good place next to metro.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nathalie DRZAZGA Directrice- General Manager Adagio Access Toulouse Jolimont- 31 500 TOULOUSE Tel: +33(0)5 34 30 28 00 Fax: +33(0)5 34 30 28 01 h8…

Room well equiped with good location

Customer review rating 4.1/5

Fc Business - 13/12/2019 Confirmed reviews ALL

Good location is because the metro Jolimont is nearby and parking places as well but very packed. The staffs is very friendly and welcoming, they organise aperitif on Monday evening which is a nice get together. Room are well equipped, WIFI is operational, TV is 32" which gives comfort, however some bathroom to improve (ventilation for humidity, water evacuation) and the room airflow is very noisy !

Good location near metro

Customer review rating 4.1/5

Alex Business - 02/12/2019 Confirmed reviews ALL

This aparthotel should be choose for it's great location near the metro. The room is fair, nothing special. I had everything I needed as a solo traveler for 2 months. There were three main issues: - a constant disturbing noise, specially on night, which after a week of research I found is the air evacuation above the kitchenette. I am not talking about the air conditioning fan, that was easy, you can turn it off from the electric panel at the entrance door. I am talking about the air evacuation on the same wall as the kitchenette. I had to stuff some paper on that air evacuation mask, and there was silence. No more air sucking noise in the night. Trust me, it's quite disturbing to not be able to sleep because of this noise. The room I am talking about is 405. - the bed was squeaking at every move - there was a light bulb which was not working in the bathroom. I asked like for 3 times to be taken care of it, after each intervention the light bulb was working for a short time, and it was off again. There was in a fact an electric short circuit in one of the wire. I moved it a little, started to light on for like 1 week, after which it was off again. I gave up on announcing this situation, and I stayed like this.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Nathalie DRZAZGA Directrice- General Manager Adagio Access Toulouse Jolimont- 31 500 TOULOUSE Tel: +33(0)5 34 30 28 00 Fax: +33(0)5 34 30 28 01 h8…

Good

Customer review rating 4.1/5

J. B. Business - 18/11/2019 Confirmed reviews ALL

1. Perfect Reception 2. Normal breakfast, less food categories. 3. Room air conditioning does not work, a little cold then 4. Location good, nearby Subway station

Good for a short stay, would need a room renewal

Customer review rating 4.1/5

Rj Families - 15/10/2019 Confirmed reviews ALL

Enjoyable stay, calm area, supermarket close by, 10min from the train station. Nice entrance but would need a renewal for the elevator and the rooms

No problems (almost).

Customer review rating 4.1/5

Michael B. Solo - 02/10/2019 Confirmed reviews ALL

Excellent. The availability of a fridge, hot-plates etc is a big advantage. The only problem was arriving at the Métro station. I didn't know which exit to use (I took the wrong one) and found myself on a street that was not identified. May I suggest that your information should specify that guests arriving by the Métro should take the "Plateau de Jolimont" exit, then, on exiting, go up the steps immediately in front and then down the steps to the left and then walk down the road for 10m?

not very satisfying

Customer review rating 4.1/5

A H. Solo - 23/09/2019 Confirmed reviews ALL

The toilet is too basic and it's not very clean

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Nathalie DRZAZGA Directrice- General Manager Adagio Access Toulouse Jolimont- 31 500 TOULOUSE Tel: +33(0)5 34 30 28 00 Fax: +33(0)5 34 30 28 01 h8…

Check in Mishap

Customer review rating 4.1/5

Kdevine Couples - 08/09/2019 Confirmed reviews ALL

My overall experience was satisfactory. The apartment is in a good location near the metro to access the city. The apartment was clean, with all the requirements in the kitchen, including a kettle. The bed was comfortable and the staff were very pleasant. So why was I dissatisfied? The reception was very busy when I was checking in. I was staying for one night and my booking was prepaid. The only thing I had to pay was the city tax of one euro and 98 cent. The receptionist checked me in and told me I had to pay the tax which I was aware of and had put a two euro coin on the counter. She smiled and said she didn't have the two centimes change as they didn't have cash. I said that was ok and the other receptionist took the coin off the counter. I did not receive a receipt for the two euro, my mistake it won't happen again. The following morning I went to reception to check out and the receptionist asked if I wanted to pay. I told her everything was prepaid and I asked her were we good and she said yes. Then I received an email telling me I hadn't paid the city tax and could I forward my credit card details so it could be deducted. I replied to the email explaining I had paid the tax and I wanted confirmation of that. I did not receive a reply so I forwarded another email, I received a reply to that email telling me how they had checked the cash and could find no trace of my two euro. So I replied to that email explaining everything that had happened at check in and said as I had paid the tax I was not going to pay it again. I received a one word reply of "ok". It's not the Two Euro its the principal of the thing.

Dear guest, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio access Toulouse Jolimont. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio Access, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Due to Leanne's hollydays, the receptionnist in place was not sure abaout the issue and I just discover your email after this comment. Please accept again my apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nathalie DRZAZGA Directrice- General Manager Adagio Access Toulouse Jolimont- 31 500 TOULOUSE Tel: +33(0)5 34 30 28 00 Fax: +33(0)5 34 30 28 01 h8…

We will come back.

Customer review rating 4.1/5

Caroline Couples - 22/07/2019 Confirmed reviews ALL

A comfortable room. Very helpful and pleasant staff. There was a strong smell of cigarette smoke in the room which was masked by a very strong perfume which was not very pleasant. We stayed two nights and on the second night the smell was just of a smokey room. The studio itself met our needs perfectly. Great location right next to the metro. We will be happy to stay again.

Dear Caroline, We very much appreciate your comments regarding your stay at the Aparthotel Adagio access Toulouse Jolimont. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nathalie DRZAZGA Directrice- General Manager Adagio Access Toulouse Jolimont- 31 500 TOULOUSE Tel: +33(0)5 34 30 28 00 Fax: +33(0)5 34 30 28 01 h8…

Basic level of Accommodate & Service - Only saved by location and preferential rate.

Customer review rating 4.1/5

Richard L. Friends - 17/07/2019 Confirmed reviews ALL

The hotel was disappointing by Accor standards, arrived at 13:30 and had to wait till 14:00 to check in as reception not open till then even with Silver membership, then placed on 5th floor with broken lift. This is understandable but then their was no offer of anyone to help me with my cases up a dark and poor light staircase. The room was disappointing, felt dated and badly maintained and the bathroom had a damp, bad smell throughout my stay and the water pressure in the shower week. My sleep quality also was bad as I was located in the room next to the stairs and thought the night people passing it caused noise throughout my stay.

Dear guest, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio access Toulouse Jolimont. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio Access, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nathalie DRZAZGA Directrice- General Manager Adagio Access Toulouse Jolimont- 31 500 TOULOUSE Tel: +33(0)5 34 30 28 00 Fax: +33(0)5 34 30 28 01 h8…

Good Hotel

Customer review rating 4.1/5

Daisy L. Business - 15/07/2019 Confirmed reviews ALL

Good Hotel and good swimming pool

Dear guestI, We very much appreciate your comments regarding your stay at the Aparthotel Adagio access Toulouse Jolimont. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nathalie DRZAZGA Directrice- General Manager Adagio Access Toulouse Jolimont- 31 500 TOULOUSE Tel: +33(0)5 34 30 28 00 Fax: +33(0)5 34 30 28 01 h8…

All was good here pity our team lost!

Customer review rating 4.1/5

Arthur F. Couples - 01/06/2019 Confirmed reviews ALL

Good value in a good location

Dear guest, We very much appreciate your comments regarding your stay at the Aparthotel Adagio access Toulouse Jolimont. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. But for your sport team, they have to do their best by themselves!!! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nathalie DRZAZGA Directrice- General Manager Adagio Access Toulouse Jolimont- 31 500 TOULOUSE Tel: +33(0)5 34 30 28 00 Fax: +33(0)5 34 30 28 01 h8…

Nice

Customer review rating 4.1/5

Mónica Couples - 29/05/2019 Confirmed reviews ALL

The place is quite good. We booked a studio with a cute tiny kitchen, a comfortable double bed, a bathroom and a tv. Though, the tv had some problems when connecting an HDMI cable and it was very difficult to connect it. The rooms aren't brand new, so don't expect a shiny place, but it's quite good! The staff is very nice and they speak English very well. They accept dogs, which in our case was a plus; though, I have to say that they charge 8€ per dog and per night, which in our case incremented our fee 48€... quite a lot for having brought with us our doggies. It doesn't have a parking, but the area is wide and there are a lot of free parking spots. The location is quite good, you can walk to the city centre, but if you want to use the underground, it's just around the corner. Also, they have a machine to order some food so that you receive it in your room, and breakfast is always included.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Nathalie DRZAZGA Directrice- General Manager Adagio Access Toulouse Jolimont- 31 500 TOULOUSE Tel: +33(0)5 34 30 28 00 Fax: +33(0)5 34 30 28 01 h8…

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