Mercure Brighton Seafront Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 2,155 reviews

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Mercure Brighton Seafront Hotel - Image 1
Mercure Brighton Seafront Hotel - Image 2
Mercure Brighton Seafront Hotel - Image 3
Mercure Brighton Seafront Hotel - Image 4
149 Kings Road, BN1 2PP BRIGHTON, United Kingdom

Description

Hotel extras

  • Opposite Brighton beach, sea-view rooms available, coastal bar & terrace dining year-round

  • Our fantastic restaurant, bar & terrace on the Brighton seafront provides an idyllic backdrop

  • Grade II listed building with original features and newly refurbished bedrooms

  • The Coast View Suite is the ideal backdrop for weddings & events alike

  • Brighton's famous Bandstand is directly opposite the hotel

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Classic room with 1 double bed and Inland View

Photo out of - Classic room with 1 double bed and Inland View

Classic bedroom with 1 double bed and Inland View, flat-screen TV, en suite bathroom, complimentary high speed WiFi, hairdryer and tea/coffee making facilities. Sleeps 2 adults.

Max. number of persons
2
Area
From 11 m² / 118 sq ft

Bedding

Double bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Double Glazing
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Working Area

  • Safe large enough to accommodate a laptop
  • 2 pers. max
  • 11 m² / 118 sq ft
  • Bedding 1 x Double bed(s)
See availabilities

Classic room with 2 single beds and Inland View, flat screen TV, en suite bathroom, complimentary high speed WiFi, en suite bathroom, hairdryer and tea/coffee making facilities. Sleeps 2 adults.

Max. number of persons
2
Area
From 14 m² / 150 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Double Glazing
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

Classic family room for 2 adults and 1 child and Inland View, flat-screen TV, en suite bathroom, complimentary high speed WiFi, hairdryer and tea/coffee making facilities. Sleeps 2 adults and 1 child.

Max. number of persons
3
Area
From 12 m² / 129 sq ft

Bedding

Double bed(s) x1

Single bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Double Glazing
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

Upgraded bedroom with flat-screen TV, complimentary high speed WiFi, Nespresso coffee machine, robe and slippers. Sleeps 2 adults.

Max. number of persons
2

Bedding

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Double Glazing
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

Upgraded bedroom with sea view, flat-screen TV, complimentary high speed WiFi, Nespresso coffee machine, robe and slippers. Sleeps 2 adults.

  • Views:

    Ocean/Sea view

Max. number of persons
2
Area
From 13 m² / 139 sq ft

Bedding

Double bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Double Glazing
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

Upgraded bedroom with sea views and balcony, flat-screen TV, complimentary high speed WiFi, Nespresso coffee machine, robes and slippers. Sleeps up to 2 adults.

  • Views:

    Ocean/Sea view

Max. number of persons
2

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Double Glazing
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

As the hotel is a listed building, please contact the hotel directly for full accessibility details. Accessible rooms include wheelchair turning space, walk-in showers, grab rails, and adapted furniture. Audible and visual alarms are available on request.

Max. number of persons
2
Area
From 12 m² / 129 sq ft
Accessibility
Accessible room

Bedding

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Double Glazing
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

Upgraded Junior Suite with 1 kingsize bed, sea views and balcony, Flat-screen TV, complimentary high speed Wifi, en suite bathroom, hairdryer and Nespresso coffee machine, robe and slippers. Sleeps 2 adults.

Max. number of persons
2

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Double Glazing
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Mercure Brighton Seafront Hotel

149 Kings Road
BN1 2PP BRIGHTON
United Kingdom

GPS:50.822763, -0.155482

Telephone
Fax +44 161 388 0915
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 123 rooms
  • 3 rooms for people with reduced mobility
  • 116 non-smoking rooms
  • 7 floors

Languages spoken at the hotel

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Desk equipment available

  • Plugs and converters available on desks
  • Umbrellas

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet

Business

6 Meeting rooms

  • On site
  • Outdoor parking
  • Private
  • Max Limited Height: 1.8 m / 5.906 ft

  • Parking pricing: 33.06 € 28 GBP

COASTAL BRIGHTON

Photo out of - COASTAL BRIGHTON

Coastal is perfect for those looking to escape the city bustle, our restaurant on Brighton seafront allows you to indulge in fine selected dishes from our brunch and dinner menu, plus a range of exclusive local wines and Brighton-inspired cocktails.

Cooking style
Bistro
Accessibility
Accessible service
BN1 2PP Brighton, United Kingdom
Telephone +44 1273 351012
Menu PDF
Cocktail menu PDF

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Non Smoking Area
  • Reservation recommended
  • Terrace
  • Exceptional View

Coastal is perfect for those looking to escape the city bustle, our restaurant on Brighton seafront allows you to indulge in fine selected dishes from our brunch and dinner menu, plus a range of exclusive local wines and Brighton-inspired cocktails.

Unwind in the Coastal Bar & Terrace, offering sea views and a relaxed atmosphere. Enjoy expertly crafted cocktails, light bites, and a selection of wines, beers, gins, and afternoon tea with fizz..

A hot and cold buffet breakfast is available throughout your stay. This can be included at the time of booking or added on the day for £17.95* per person Breakfast is served Mon-Fri 7am-10am Sat & Sun 7am- 10:30am *Special offers may be available

Celebrate your special day amid original Victorian splendor at the majestic Mecure Brighton Seafront hotel, in our ballroom which holds up to 120 guests. Marry with sweeping seafront views and pose for photos by the hotel's sweeping staircase.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,155 reviews

Customer review rating 3.0/5

Arife H. Friends - Confirmed reviews ALL

Dear Arife, Thank you for taking the time to write your feedback, while we are pleased you found the room a good size, however I am sorry that the bathroom layout, window cleanliness, and outlook from the room did not meet your expectations. We appreciate your comments regarding the windows and curtains, and these have been shared with the maintenance and housekeeping teams for further review. Thank you for taking the time to let us know about your experience, we will use your feedback to make valuable improvements to the hotel. We hope to have the opportunity to welcome you back in the future. Sincerely, Caroline, Front Office Manager

Customer review rating 3.0/5

Dominic B. Business - Confirmed reviews ALL

Dear Dominic, Thank you for your feedback. We are pleased you enjoyed our lobby and bar and appreciated the character of our historic building. However, I am sorry that aspects of your stay did not meet expectations, particularly the condition of some areas of the hotel and the lack of recognition of your loyalty status. I will ensure further training amongst the hotel team to ensure appropriate recognition for Accor members staying and visiting us. I also apologise for the inconsistency between the two rooms booked. While rooms within the same category can vary slightly due to the unique layout of our historic property, the amenities provided should have been more consistent. Your comments have been shared with the housekeeping team for review. Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back in the future. Many thanks Caroline Front Office Manager

Customer review rating 5.0/5

John S. Couples - Confirmed reviews ALL

Dear John, Thank you for taking the time to write your wonderful review of Mercure Brighton Seafront Hotel! We are pleased to hear your enjoyed your stay, including the staff and lovely ocean view room. We hope to welcome you again very soon. Sincerely, Caroline Front Office Manager

Customer review rating 4.5/5

David T. Friends - Confirmed reviews ALL

Dear David , We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ioannis , Operations Manager Mercure Brighton Seafront Hotel

Customer review rating 1.5/5

Gertrude S. Families - Confirmed reviews ALL

Dear Gertrude S., Thank you for taking the time to tell us about your experience at the Mercure Brighton Seafront Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ioannis , Operations Manager Mercure Brighton Seafront Hotel

Dear Arife, Thank you for taking the time to write your feedback, while we are pleased you found the room a good size, however I am sorry that the bathroom layout, window cleanliness, and outlook from the room did not meet your expectations. We appreciate your comments regarding the windows and curtains, and these have been shared with the maintenance and housekeeping teams for further review. Thank you for taking the time to let us know about your experience, we will use your feedback to make valuable improvements to the hotel. We hope to have the opportunity to welcome you back in the future. Sincerely, Caroline, Front Office Manager

Customer review rating 3.0/5

Dominic B. Business - Confirmed reviews ALL

It’s a lovely old building and I don’t mind character, but it feels like the rooms and corridors are in need of a proper refresh. There was also no recognition of my status at all and inconsistent with rooms - I booked two rooms of exactly the same category, one had a coffee machine and robes and the other had neither and didn’t even have a bottle of water

Dear Dominic, Thank you for your feedback. We are pleased you enjoyed our lobby and bar and appreciated the character of our historic building. However, I am sorry that aspects of your stay did not meet expectations, particularly the condition of some areas of the hotel and the lack of recognition of your loyalty status. I will ensure further training amongst the hotel team to ensure appropriate recognition for Accor members staying and visiting us. I also apologise for the inconsistency between the two rooms booked. While rooms within the same category can vary slightly due to the unique layout of our historic property, the amenities provided should have been more consistent. Your comments have been shared with the housekeeping team for review. Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back in the future. Many thanks Caroline Front Office Manager

Customer review rating 5.0/5

John S. Couples - Confirmed reviews ALL

Throughout our stay the staff were exceptional making the whole experience very enjoyable. The room was very comfortable with excellent sea views.

Dear John, Thank you for taking the time to write your wonderful review of Mercure Brighton Seafront Hotel! We are pleased to hear your enjoyed your stay, including the staff and lovely ocean view room. We hope to welcome you again very soon. Sincerely, Caroline Front Office Manager

Customer review rating 4.5/5

David T. Friends - Confirmed reviews ALL

Great experience in all respects

Dear David , We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ioannis , Operations Manager Mercure Brighton Seafront Hotel

Customer review rating 1.5/5

Gertrude S. Families - Confirmed reviews ALL

Abruptly woken by extractor fan from kitchen shower too small not enough power. No additional biscuits or nibbles. Very basic room. Rest of hotel very comfortable and food very good.

Dear Gertrude S., Thank you for taking the time to tell us about your experience at the Mercure Brighton Seafront Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ioannis , Operations Manager Mercure Brighton Seafront Hotel

Customer review rating 5.0/5

Rahul C. Business - Confirmed reviews ALL

Staff was very helpful and the breakfast was amazing

Dear Rahul , We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ioannis , Operations Manager Mercure Brighton Seafront Hotel

Customer review rating 3.5/5

William F. Business - Confirmed reviews ALL

The staff were all great. The main part of the hotel was impressive with a grand staircase. However my mews room (despite an upgrade as an Accor Platinum member was along several long corridors and stair cases (all of which looked shabby, especially the carpets) and my room was in an attic, again all a bit tired.

Dear William, Thank you for sharing your feedback and for your loyalty as an ALL Platinum member. We’re delighted that our team made such a positive impression and that you appreciated the character and grand staircase of the hotel. I’m sorry, however, that your Mews room and the surrounding corridors felt tired, particularly following an upgrade. Your comments regarding the worn carpets, cleanliness of the corridors and rubbish bags not being cleared promptly are disappointing and will be shared with our Housekeeping and Maintenance teams. We appreciate your honest feedback and hope to welcome you back for an improved experience in the future. Kind regards, Ioannis Biternas Operations Manager

Customer review rating 4.5/5

Neil P. Business - Confirmed reviews ALL

Nicely designed hotel. Large breakfast buffet

Dear Neil, We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ioannis , Operations Manager Mercure Brighton Seafront Hotel

Customer review rating 2.5/5

Pete V. Business - Confirmed reviews ALL

Nestled in between buildings is the Mercure Brighton Seafront, from the outside it's been painted with a nice logo of the venue on the side wall, but the seaside salty spray is playing havoc on the rusty of the banisters. Inside the lobby and public areas look lovely and great with large mirrors and many things that pay homage to Brighton like book title covers relating to Brighton and also Brighton Deck Chairs. I was told that i got upgraded, when I went into my room i found it be quite compact, with a very creeky floor (all part of the aged duchess feel) Breakfast was fine and included in the price, the team that were working the room were very attentive.

Dear Pete, Thank you for sharing your feedback. We’re pleased you appreciated the character of our historic seafront hotel, the Brighton-inspired décor and our public areas, as well as the attentive service from our breakfast team. We’re sorry, however, that your upgraded room felt smaller than expected and that some areas of the property appeared tired. As a historic building by the seafront, maintaining its character while addressing areas requiring attention is important to us, and we appreciate your constructive observations. Thank you again for your feedback, and we hope to welcome you back for an improved experience in the future. Kind regards, Ioannis Biternas Operations Manager

Customer review rating 3.5/5

Julia B. Solo - Confirmed reviews ALL

The hotel is lovely on the outside and I love the location on the seafront, near to the conference centre. The bar and terrace were also lovely, and I was able to make the most of the warm autumn weather over the weekend. Staff were cheerful and quick to help. Some parts of the hotel are older and more shabby than the photos suggest. Sound carried between rooms and I found the bathroom difficult to use as it was old and mostly unrenovated.

Dear Julia, Thank you for sharing your feedback. We’re delighted you enjoyed our seafront location, bar and terrace, and that our team were cheerful and quick to assist throughout your stay. I’m sorry, however, that some areas of the hotel did not meet your expectations, particularly the condition of the bathroom and noise travelling between rooms. We also appreciate your comments regarding the difference between the photographs and some of the older areas of our historic property. Thank you again for your constructive feedback. We hope to welcome you back for an even more comfortable stay in the future. Kind regards, Ioannis Biternas Operations Manager

Customer review rating 3.0/5

Carl E. Friends - Confirmed reviews ALL

The hotel itself is really lovely inside. Nice bar and outside terrace was great in the sun. The rooms let it down slightly. Very strange smell, stains on carpet and just overall needs improvement. Walking around the hotel is lovely and the location really is perfect. Reception staff great too.

Dear Carl, Thank you for sharing your feedback. We’re pleased you enjoyed our seafront location, communal areas, bar and terrace, and especially that our Reception team made a positive impression. I’m sorry, however, that the condition of your bedroom let down the overall experience. The unpleasant smell, stained carpet and issues with the shower are disappointing, and we appreciate you bringing these to our attention. Your comments will be shared with our Housekeeping and Maintenance teams for review. Thank you again for your honest feedback. We hope to welcome you back for a much-improved stay in the future. Kind regards, Ioannis Biternas Operations Manager

Customer review rating 4.5/5

Zoe H. Couples - Confirmed reviews ALL

Great as always, check in was smooth, room was lovely

Dear Zoe , We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ioannis , Operations Manager Mercure Brighton Seafront Hotel

Customer review rating 5.0/5

Claire E. Friends - Confirmed reviews ALL

Really nice hotel. Welcoming staff and beautiful lobby. Clean rooms and comfortable beds. Yummy breakfast. Just across fromthe the sea. Would stay again.

Dear Claire, We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ioannis , Operations Manager Mercure Brighton Seafront Hotel

Customer review rating 4.0/5

Anthony H. Families - Confirmed reviews ALL

Very good except for the breakfast, where the cooked platters were empty for a very long time and the pastries' dishes were left emptyt for an age.

Dear Anthony, Thank you for sharing your feedback. We’re pleased you had a very good stay overall and appreciated the cleanliness of the hotel. I’m sorry, however, that the breakfast service fell well below expectations. Cooked items and pastries should have been replenished promptly, and I completely understand your frustration at having to wait for such a long time. Your comments will be shared with our Food & Beverage team so we can improve the consistency and efficiency of our breakfast service. Thank you again for your honest feedback, and we hope to welcome you and your family back for a much better breakfast experience next time. Kind regards, Ioannis Biternas Operations Manager

Customer review rating 0.5/5

Laura H. Couples - Confirmed reviews ALL

Nice location - lobby and bar are pleasant. Rooms are awful! Filthy carpet & tiny bathroom, shower is like a tap. No plugs next to the bed horrendous view. Really noisy.

Dear Laura , Thank you for taking the time to tell us about your experience at the Mercure Brighton Seafront Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ioannis , Operations Manager Mercure Brighton Seafront Hotel

Customer review rating 2.5/5

Bo V. S. Business - Confirmed reviews ALL

Very old, cleanliness of bathroom not great. Carpet looked very dirty. Sheets had a hole in it. Breakfast was good

Dear Bo, Thank you for sharing your feedback and for your loyalty as an ALL Platinum member. We’re pleased you enjoyed the breakfast and had a positive booking and arrival experience. I’m very sorry, however, that the cleanliness and condition of your room fell below expectations. The bathroom, stained carpet, marks around the doors and handles, and especially the damaged bed linen are not the standards we expect to provide. Your comments will be shared with our Housekeeping team for attention. We also appreciate your honest feedback regarding the need for updating. Please accept our sincere apologies for the disappointment caused, and we hope to provide you with a much-improved experience on a future stay. Kind regards, Ioannis Biternas Operations Manager

Customer review rating 2.5/5

Dawn S. Couples - Confirmed reviews ALL

Room was shabby

Dear Dawn, Thank you for taking the time to tell us about your experience at the Mercure Brighton Seafront Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ioannis , Operations Manager Mercure Brighton Seafront Hotel

Customer review rating 5.0/5

Jessica H. Friends - Confirmed reviews ALL

What a wonderful stay! We had a gorgeous sea view room! The hotel is beautiful and the restaurant was amazing! Lovely food and cocktails! What a lovely time we had!

Dear Jessica , We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ioannis , Operations Manager Mercure Brighton Seafront Hotel

Customer review rating 4.5/5

Patricia L. Friends - Confirmed reviews ALL

Good hotel staff great breakfast great but to get to our room was a bit of a walk and more stairs especially when you have a suit case with you.

Dear Patricia , We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ioannis , Operations Manager Mercure Brighton Seafront Hotel

Customer review rating 5.0/5

Maureen K. Solo - Confirmed reviews ALL

I enjoyed my stay ! My room was spacious and very comfortable. The food, breakfast and dinner were both lovely ! Very friendly and helpful staff !!

Dear Mauree, We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ioannis , Operations Manager Mercure Brighton Seafront Hotel

Other web-users rate our hotel

  • 1,325 reviews 8.4/10 Location
  • 2,523 reviews 5.8/10 Room
  • 2,338 reviews 8.9/10 Service
  • 14 reviews 4.4/10 WiFi
  • 1,146 reviews 4.9/10 Comfort
  • 969 reviews 8/10 Breakfast
  • 959 reviews 4.1/10 Cleanliness
  • 923 reviews 4.9/10 Amenities

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