Customer review rating 4.2/5 1,704 reviews
ALLSAFE approved hotel
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10 minutes by tram to the center
Bicycle rental at the hotel
Free use of the WIFI network
Delicious breakfast buffet
Located in the famous De Pijp area
Check-in from 14h00
Check out up to 11h00
Each and every room exhibits the typical features of the brand. The furnishings, the comfortable facilities and the use of light and space are all designed to create a unique style. All rooms have their own bathroom with shower and toilet, plus LCD TV, phone, safe, radio, tea and coffee-making facilities and Wi-Fi.
100% genuine reviews from our guestsFind out more
Oyku A. Friends - 24/11/2020 Confirmed reviews ALL
I made a reservation in the wrong ibis hotel, my intention was to reserve the one in central station. The staff was extremely unhelpful, so I had to pay an extra 100 euros for the other one. They said that the two ibis was not connected. Then they should have different names or websites so the customers don’t make this mistake. Money was not transferred so I lost my money, nothing was done to help me. I accepted to pay a second time. Then, the heating system was broken, and I changed my room several times, and the heating was not working in any of the rooms that they gave me, so they gave me a very small heater which was not helpful at all. I froze at night with no sleep. In the morning, the receptionists were not helpful and told me that I could cancel my second day’s reservation and go find another hotel. This was so rude. They refused to refund back my money. I took only the second day’s money back due to my cancellation. So I lost 150 euros in total, for 2 days to the ibis that i have not been, and for 1 day to the other ibis where I couldn’t sleep due to freezing. I have never been treated that way in any other hotel. I’m extremely disappointed by ibis hotels which I thought was a good and trustable brand so that’s why I had selected it. I don’t know how, but I wish to make complaints because it is so unfair what I lived. I don’t even know if anyone will read this, or take me seriously after what I saw from the reception staff.
Justina Couples - 27/09/2020 Confirmed reviews ALL
well located and we booked the rooms at a good price. Downsides: towels were changed even if we left them hanging and single use shower gel and shampoo bottles are still used in the hotel. Not ecological! :( also, we unfortunately get the bed sheets dirty and they were not changed for 3 days... otherwise, good service!
All so well, Staff so well
P. Solo - 12/09/2020 Confirmed reviews ALL
I been there for almost a week, everything so well, I would come back as soon as I need it. Excellent Staff
János B 02/09/2020 TripAdvisor review
I was very happy staying there with my family. Friendly and helpful staff, clean rooms, fast check in and check out. Close to tram stops and the room serve breakfast was solved well! Not too much else to say :)
Comfortable stay 30 mins walk to city
Ant Couples - 26/08/2020 Confirmed reviews ALL
Great beds, the best air con I have found got the room really cold on a warm day! Helpful staff, car and bike parking on site.
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