ibis Amsterdam Centre 3 stars

Customer review rating (ALL Rating) 4.2/5 2,809 reviews

Stationsplein 49, 1012 AB AMSTERDAM, Netherlands

Hotel extras

  • An ALLSAFE certified hotel

  • Excellent location next to Central Station

  • Free WiFi throughout the hotel

  • Direct train connection to Schiphol

  • 15 minutes by metro or train to Rai Conference Centre and Arena Music Hall

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Hotel location

ibis Amsterdam Centre

Stationsplein 49
1012 AB AMSTERDAM
Netherlands

GPS:52.379131, 4.897824

Telephone
Fax +31 20 522 2889

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar

CHILL #49

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  2,809 reviews

TripAdvisor Rating  4.0/5  6,706 reviews

Noisy rooms right next to railway tracks

TripAdvisor rating 1.0/5

Cruiser593620 Families - TripAdvisor review

I am currently staying here in a family room and no one told me when I booked directly with the hotel that the train station and train track is a few feet away from the room window. It is very noisy and you will not be able to sleep in the night. Horrible! Stay somewhere else There are no other family rooms available in any other floor or on the opposite (front) side so don’t let them lie to you that you can move to a different family room.

Good location.

TripAdvisor rating 3.0/5

Walbradders TripAdvisor review

Location is great. Right next to the train station and easy walk into the main centre. Room was a bit cramped and we had to ask for an extra towel each day. We didn't actually try the food but from what I saw it looked OK (breakfast). If you just want a base then it's ideal.

Dear Guest, Thanks for your review about our hotel. We are glad that our location was ideal for your needs and to know that we helped start your day off on the right foot with our tasty breakfast buffet. However, we are sorry to hear of this issue and apologise for any inconvenience caused. Please do contact our reception if you have any concerns at all and we will find an immediate solution to ensure that your stay is perfect. We hope to welcome you back again soon. All the best, Natasa Duricic, Operations Manager

Great spot for a short break

TripAdvisor rating 4.0/5

awalsh7 TripAdvisor review

Stayed for a 2 night break. Really impressed with hotel, you know what you are getting with IBIS, no frills but the room was clean and whilst not huge it was fine, you don’t expect space in city centre hotels. I like to sleep with fresh air so was pleased the window opened slightly, however this meant there was a lot of noise from the train platform below, however I accepted that because it was my choice, it would have been quiet with the window closed. Breakfast whilst perhaps not our choice of food, was also fine. The staff were friendly and helpful, I’ve just deducted one star as unfortunately the last member of staff I spoke to as I was leaving was incredibly abrupt as I returned the luggage room key which was such a shame.

Dear Guest, Thank you for your kind review. It is good to hear that our spacious rooms were ideal for you and that you had an enjoyable stay. We regret that you felt the service provided by one of our reception team did not entirely meet our high standards. Please accept our sincere apologies, we can assure you that your comments will be shared with our team for review. It would be a pleasure to have you return on your next visit to Amsterdam. Kind regards, Natasa Duricic, Operations Manager

Good for a bed, but is lacking

Customer review rating 3.0/5

Alex Friends - Confirmed reviews ALL

Was good for what we needed it for, central location and beds are comfortable. I found it strange that you can only fit one person through the automated doors at any time, this caused congestion when other guests stopped suddenly in front of the doors while deciding what they wanted to do. You couldnt move around them to get out of the hotel meaning you were squeezing passed people trying to come in while trying to get out. Reception is not clearly marked and looks very disorganised with 3 seperate desks in different locations that looked like host desks at a bar meaning when you walked in you couldnt see where you were meant to be and only desk 1 was ever manned during our stay meaning you had to queue everytime you needed a staff members assistance. The rooms have no bins apart from the single bin in the bathroom, this is inconvenient if you have specific items for disposal that you dont want to keep in the room where you sleep. Im not sure the a/c worked correctly in my room. Having the fan on full speed left one area of the room a little cooler but this did not spread through the whole room at all. On the morning of checkout housekeeping knocked one time on my door before using their key to let them selves in. Luckily I heard them coming and was standing at the door when the housekeeper let herself in shortly after 9am. I told the housekeeper we were not checking out til 12 and shut the door. They then knocked again at 1030 and again before we left the room just before twelve. This was annoying as we paid for the room until twelve and shouldnt be ushered out by housekeeping before hand. When we checked out and wanted to leave our bags we were directed up to a store room on floor 4. This was secured with a lock the same as the bedrooms but there was so many people infront of us going in and out of the room the locked door was pointless. The fact that just anyone has access to this room if they ask for a key is a little concerning. When collecting our bags I went to the bar and asked for 2 half pints and got told I couldnt have 2 because they only have 1 half pint glass... On the plus side, the safe in the room worked without issue, the staff were pleasant although not memorable, we got our room early with our membership and the beer lines were very clean, the beer tasted lovely.

Well located, clean and friendly staff

Customer review rating 4.0/5

Cecilia Couples - Confirmed reviews ALL

Just a base to sleep, we are out most of the time. Very convenient location.

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Other web-users rate our hotel

  • 2,973 reviews 9.4/10 Location
  • 3,129 reviews 5.1/10 Room
  • 2,324 reviews 8.2/10 Service
  • 60 reviews 5.7/10 WiFi
  • 1,964 reviews 3.2/10 Comfort
  • 1,055 reviews 6.7/10 Cleanliness
  • 968 reviews 7.1/10 Breakfast
  • 610 reviews 4.2/10 Value

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