ibis Amsterdam Centre 3 stars

Customer review rating (ALL Rating) 4.2/5 2,292 reviews

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Stationsplein 49, 1012 AB AMSTERDAM, Netherlands

Description

Hotel extras

  • Discount for ALL members on rooms. Free drinks voucher upon check-in

  • Excellent location next to Central Station

  • Green Key certified; Gold 2026 - 2027

  • Direct train connection to Schiphol

  • 15 minutes by metro or train to Rai Conference Centre and Arena Music Hall

Our accommodation(s)

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Hotel location

ibis Amsterdam Centre

Stationsplein 49
1012 AB AMSTERDAM
Netherlands

GPS:52.379131, 4.897824

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property

CHILL #49

Relaxation at the bar: Everyone gravitates to the Ibis bar during the day to enjoy a few moments just for themselves. Small menu available in the evening (between 5 pm and 9 pm)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  2,292 reviews

Customer review rating 1.5/5

Wolfgang P. Business - Confirmed reviews ALL

For a room charge of 260.- EUR I would expect a much higher level. The room was a tiny little dark room, located on the side of the train station. Heating system didn't work and it was quit warm in the room. I had to open the window to be able to sleep, but due to the train station it was horrible noisy all night. Breakfast was also very disappointing. Scrambled eggs were offered, but this was everything except eggs and totally salty. The bread was dry and obviously old. besides the friendly staff and the central location this stay was one of my worst hotel experience ever

Customer review rating 5.0/5

Kayleigh B. Friends - Confirmed reviews ALL

Comfortable, really handy location, quiet even though it was so busy, really well soundproofed, even with the smells around the place the room was clean and smell free

Dear Kayleigh, Many thanks for sharing your review. We are delighted to hear that your experience at ibis Amsterdam Centre met your expectations. Our team strives to create a comfortable environment, and we are thrilled that you found our soundproofing effective and your room well-maintained despite the busy surroundings. That said, we regret any inconvenience caused by aspects not meeting our usual standards. Your remarks about connectivity have been noted, as we continuously seek to enhance our services. Nonetheless, we are glad our central location added convenience to your trip with friends. Being steps away from key attractions and transport links is something many guests value. Finally, we appreciate your recognition of our staff’s efforts. They take pride in ensuring a welcoming stay. We look forward to welcoming you back. Kind regards, Natasa Duricic, Operations Manager

Customer review rating 2.0/5

Megan B. Couples - Confirmed reviews ALL

Unfortunately when I arrived at the hotel they expected payment from me which had already been paid on the 23rd of February, as this error was unsolved immediately there was then no further interest on me and my partner and none of the facilities that the hotel had to offer was discussed as they were interested in ensuring I had infact paid even after showing proof of payment. Me and my partner were then rushed away from the desk and just handed our room keys, we had breakfast included in both our mornings of our stay which was not disgusted with us what so ever therefore did not use this facility when in fact I had already paid for this. I also was not advised of check out times or any information on the matter about what the hotel had to offer as the member of staff dealing with us was simply on the phone trying to resolve the issue instead of dealing with us first and then contacting booking.com

Dear Megan, Thank you for taking the time to leave your feedback following your recent stay with us. We are pleased that your arrival and check-in process as well as the check-out experience were smooth. Your recognition of these aspects is genuinely appreciated, and it means a lot to our front desk team. However, we are truly sorry to hear that some aspects of your stay did not meet your expectations. Managing your reservation details thoroughly is extremely important to us, and we regret that your payment situation was not handled as smoothly as it should have been. Your comments regarding communication about hotel amenities, including breakfast, and the staff’s courtesy have been noted, and we understand how these aspects affected your overall impression of the hotel. Cleanliness, room features and the value you felt you received are all topics we take seriously, and your perspective helps us see where improvements are needed. We hope that you will return to experience a more pleasant and seamless stay in the future. Best regards, Natasa Duricic, Operations Manager

Customer review rating 5.0/5

Carol M. Couples - Confirmed reviews ALL

Stayed for 2 nights ahead of cruise . Reception staff very helpful sorting us a taxi to boat , storing luggage and always cheery

Dear Carol, We appreciate your kind review. We are thrilled to hear your stay at ibis Amsterdam Centre was enjoyable. It’s wonderful our team could assist with arranging transportation and storing your luggage smoothly. We take pride in providing a welcoming environment, and your kind words about Indy’s cheerful support mean a lot. We look forward to welcoming you back. Kind regards, Natasa Duricic, Operations Manager

Customer review rating 3.5/5

Andrew C. Friends - Confirmed reviews ALL

Very nice ‘cosy’ room. Bathroom a little small although shower was fine. Lovely view. Friendly staff. Breakfast quality not great for the cost.

Dear Andrew, Thank you for sharing such a valuable review. We’re thrilled you enjoyed your cozy room and the view from your accommodation. It’s wonderful to hear our team made your stay pleasant with their attentive service. We sincerely regret some aspects of your visit fell short. Your feedback about breakfast options is noted, and we’ll review our offerings to better meet expectations. Our breakfast buffet aims for variety and quality, and we’re always exploring ways to enhance it while balancing value. Your mention of the ease of booking through our website and the benefits of your Accor membership is appreciated. We’re glad these elements contributed to a smooth start for your trip with friends. We look forward to welcoming you back to our hotel in the future. Warm regards, Natasa Duricic, Operations Manager

Other web-users rate our hotel

  • 4,031 reviews 9.6/10 Location
  • 3,857 reviews 4.8/10 Room
  • 2,643 reviews 8.2/10 Service
  • 112 reviews 4.4/10 WiFi
  • 2,439 reviews 2.9/10 Comfort
  • 1,283 reviews 5.9/10 Cleanliness
  • 1,135 reviews 7.7/10 Breakfast
  • 802 reviews 4.8/10 Value

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