ibis Amsterdam Centre Hotel 3 stars

Customer review rating 4.1/5 15,223 reviews

ALLSAFE approved hotel

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ibis Amsterdam Centre
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+ 13 Services

Hotel extras

  • An ALLSAFE certified hotel

  • Excellent location next to Central Station

  • Free WiFi throughout the hotel

  • Direct train connection to Schiphol

  • 15 minutes by metro or train to Rai Conference Centre and Arena Music Hall

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Amsterdam Centre

Stationsplein 49
1012 AB amsterdam
netherlands

Tel: +310207219172

Fax: (+31)020/5222889

Check-in from 14h00

Check out up to 12h00

  • ALL LINES :  CENTRAL STATION

  • All trams :  CENTRAL STATION

  • By plane

    AMSTERDAM SCHIPHOL At 16km / 9.94 miles

  • By plane

    ROTTERDAM ZESTIENHOVEN At 69km / 42.88 miles

  • By boat

    AMSTERDAM CENTRAL STATION At 0.1km / 0.06 miles

  • By helicopter

    SCHIPHOL HELIPAD At 16km / 9.94 miles

  • By car

    A 10 ET 17 S 102 At 5km / 3.13 miles

  • By car

    A 10 EXIT S 116 At 5km / 3.13 miles

  • By train

    AMSTEL STATION At 4.7km / 2.92 miles

  • By train

    CENTRAAL STATION At 0.1km / 0.06 miles

  • By train

    RAI STATION At 4.3km / 2.67 miles

  • By train

    WTC ZUID STATION At 5.8km / 3.6 miles

GPS :52.379131, 4.897824

Hotel services

CHILL #49

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Restaurant
  • Wi-Fi
  • Breakfast
  • Bar
Catering services
  • One Restaurant
  • One Bar
  • Snack and beverage machine
    • Snack and beverage machine
  • Breakfast
    • Buffet Additional charge
Hotel Services And Equipments
  • Hotel informations
    • 382 rooms
    • 2 rooms for people with reduced mobility
    • No family room
    • No connecting room
    • 380 non-smoking rooms
    • 7 floors
  • Languages spoken at the hotel
    • Dutch
    • English
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • WiFi in the communal areas
    • High Speed WiFi
    • WiFi at the hotel
  • 100% Non Smoking Property
  • Luggage storage
    • Luggage storage
  • Iron
    • Iron at reception
Access to property
  • P1 Parking Amsterdam Centre Additional charge
    • Near the property
    • Public
  • Parking garage Oosterdok Additional charge
    • Near the property

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Our guest reviews for
ibis Amsterdam Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

15,223 reviews

TripAdvisor Rating 4.0/5

6,525 reviews

Excellent Location . Poor facility

Customer review rating 2.5/5

Vijay Business - 09/10/2021 Confirmed reviews ALL

Breakfast is overpriced . Basics facility like ironing and laundry not available . While booking the website shows as available on paid basis but it is wrong information . Not good for business travel

Well located

Customer review rating 5.0/5

Jeff H. Solo - 02/10/2021 Confirmed reviews ALL

Very friendly and helpful staff

A perfect place with such friendly staff

Customer review rating 4.5/5

Marvin D. Solo - 02/10/2021 Confirmed reviews ALL

The place is so perfectly situated and accessible to everything. It just stone throw away from the main station, walking distance to all attractions, restaurants, bike facilities and more. Plus, the staff were so friendly!

Good Hotel but lacking things in the room.

Customer review rating 4.0/5

Anthony A. Couples - 30/09/2021 Confirmed reviews ALL

Had a good stay and it was in a great location. Would have been better if they had tea/coffee making ability in the room. Upon checking out they gave me 5 eure voucher but could only be used during the stay. So it was worthless since we were leaving.

Good location

Customer review rating 4.5/5

Anonymous Couples - 24/09/2021 Confirmed reviews ALL

It was very good experience for us. Location was amazing. Thanks for everything.

Great location, clean and nice room

Customer review rating 4.5/5

Aline Business - 23/09/2021 Confirmed reviews ALL

The hotel is great located and the room was spacious and really clean which I highly appreciate. I did not consider that I am sleeping at the central station side so the noises kept me from a good night rest, for next time I will either bring ear plugs or ask for a quiet room. But this is given due to the location and does not go into my rating.

Nice stay

Customer review rating 3.5/5

Dennis D. Couples - 20/09/2021 Confirmed reviews ALL

Nice clean and centrally located hotel. It was a short but fine stay

Location was convenient ,

Customer review rating 2.0/5

Mod Families - 20/09/2021 Confirmed reviews ALL

Staff was extremely courteous and helpful in answering our questions. However we were disappointed having to ask for extra towels every day we stayed in the three bed suites. I guess because there are three beds, you should only need two towels.

Dear DARRYL M., Thank you for taking the time to tell us about your experience at the ibis Amsterdam Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jessica Bakker Back of the House Manager Hotel Ibis Amsterdam Centre

Conveniently located and friendly staff

TripAdvisor rating 4.0/5

jrodeia Business - 20/09/2021 TripAdvisor review

The hotel is very well located, especially if you are travelling by train. The entire city center accessible on foot. Good breakfast and comfortable bed. Staff is very friendly and pleasant and willing to help.

Great experience!

Customer review rating 5.0/5

Pawel Solo - 19/09/2021 Confirmed reviews ALL

The stay was very enjoyable. Hotel staff is very polite and helpful. During check-in the receptionist took extra time to find me a good room with a view, as I was going to stay for a longer time. The hotel is situated literally over the train station, but the noise from it is barely noticeable and the view of the river is magnificent. Rooms are small, but not cramped in any way, with a desk comfortable for work, great bed and clean, well-kept bathroom. Breakfast food is always fresh and very good, although a bit of a day-to-day variety would also be nice. The hotel made sure to stay in accordance with COVID protocols, information was clearly displayed, disinfectant gel and wipes were available in the lobby and all elevators. Overall, it was a great experience, and I can recommend it wholeheartedly.

Excellent choice

Customer review rating 5.0/5

R C. U. Couples - 16/09/2021 Confirmed reviews ALL

Near the station, warm and inviting staff. Very comfortable bed and a wonderful shower. I cannot recommend enough!

Convenient distance frorm airport with shuttle bus connection

Customer review rating 4.5/5

Johan Families - 11/09/2021 Confirmed reviews ALL

Nice stay between flights

Well located

Customer review rating 3.0/5

Cagri K. Couples - 08/09/2021 Confirmed reviews ALL

Fine Clean Really good location But there were only 3 towels in the room and we added 1 more in 2nd day but when housekeeping clean room they took 1 and 3 towels left… In addition slipper was really good minus. I dont understand how slippers were not available…

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Jessica Bakker Back of the House Manager

Perfect nice hotel well located

Customer review rating 5.0/5

Daniela Couples - 06/09/2021 Confirmed reviews ALL

My second time staying here and its perfect if you are on holiday. The basic rooms are good for short stays but if you are staying more than two days I recomend the ones with chromecast tv at least.

well located

Customer review rating 4.0/5

Anonymous Couples - 31/08/2021 Confirmed reviews ALL

Conveniently located to the train station and the tram stop. Very quiet and very nice staff. Had difficulty cooling the room and during the night the thermostat kept lighting up with "power off" repeatedly

Amazing stay

TripAdvisor rating 5.0/5

Rico M Business - 31/08/2021 TripAdvisor review

Wonderful staff. To all Who made my stay very pleasant. A big thank you to Veronica, Hicham, Jasey, Bob and Mo. Amazing Jahaira and Ashraf. And a big thank you to Cherrel, Samantha, Camila and Ronald.

Great location, fast and easy check-in and check-out procedure

Customer review rating 4.5/5

Hans K. Solo - 30/08/2021 Confirmed reviews ALL

The location is extremely central next to the Central Station. Rooms are clean and the bed is great. Friendly desk with fast check-in and check-out procedure. Breakfast is good.

Top 10 hotels in Amsterdam

TripAdvisor rating 5.0/5

Collierj703 03/08/2021 TripAdvisor review

Ibis Amsterdam Centre has a privileged location, you will find everything you need within a few steps of the hotel. It’s glass architecture allows a spectacular view of the center of Amsterdam. Just opposite, the famous LOVERS ferry service, the main station is right next door, as well as trams, ferries, buses. The room is clean, pleasant, soundproof. The view from the room is breathtaking! Even if it's raining, it's nice to look out the window. the entrance hall is also sophisticated with its marvelous chandeliers and a very lively decoration. The rules of higyene are at the top. The most important, front desk clerks are very attentive to the needs of the customers. Warm welcome, the receptionists are smiling, quick, efficient, kind. A top-notch welcome. At Ibis Amsterdam Center we always have amazing stays. Top 10 hotels in Amsterdam!

Comfortable and convenient

TripAdvisor rating 5.0/5

judyk7772021 23/07/2021 TripAdvisor review

This hotel is comfortable, clean and convenient. The staff is very nice. We did not purchase the breakfast option, and chose to grab a morning coffee and croissant at the station. We stayed for 6 nights in a room facing the Rhine river and train tracks. The windows are soundproof, and we did not hear any noise from the trains. It was fun watching the boats and barges on the river. It a convenient location for either riding a tram, ferry boat or walking to restaurants and museums. By US standards, the room was very small, but the bed was comfortable, the bathroom was well designed and the AC worked. There is no coffee or hot pot in the room. Coffee may be purchased in the lobby. Bring or buy a bar of soap to use, the one they give in bathroom is tiny. Shampoo and shower soap is in a squeeze bottle attached to the shower wall. We have stayed in Ibis hotels before, and we expected all of this. The hotel is good value, especially since we spent little time in the room. The area in front of the hotel appears unsightly because of thousands of parked bikes, garbage on the ground, and smokers outside. Don’t be concerned, once you enter the hotel, you are presented with a clean and efficient lobby and friendly check-In. I would definitely stay here again on any trip to Amsterdam, pleasure or business.

Noisy hotel, under renovation, poor service and overall terrible experience.

TripAdvisor rating 1.0/5

Danny G Business - 01/02/2020 TripAdvisor review

Unfortunately, no one asked me when I checked out about my visit at your hotel -- one of many issues I faced during my stay. So I emailed my complaints to the team. They apologized but offered no compensation for the challenges I faced during my stay. As an Accor member, I have come to know and expect a certain standard of service at Accor hotels. However, I was very disappointed with my stay at this hotel for a number of reasons: 1. I was awoken on my first morning at 9am with the cleaning staff banging on my door. This is way too early for a cleaner to be checking if they can clean my room. I never ended up getting my room cleaned because I left the 'do not disturb' sign on my door as I didn't want to be awoken again so early. 2. I was awoken every other morning, however, with banging from the repairs going on in the hotel. I never had a good sleep because of the constant banging, dropping of tools, workmen in the hallway talking, etc. If a hotel is going to be making repairs and it's going to make so much noise, they should notify guests in advance. I would have chosen another hotel. Surely the ability to have a quiet night sleep is the most basic thing a hotel can provide - this hotel failed on this account. 3. Because of the repairs, the general atmosphere in the hotel was one of disarray. There was sawdust in the elevator that got onto my clothes, there were tools and nails lying in the floor. This compromised the safety of guests. The hotel area being renovated should not have been open for use. 4. I spoke to someone at the front desk on my last night there and asked for a wake up call for my room the following morning. No one ever called. 5. I was surprised to learn that guests have to pay for coffee in the hotel restaurant. There is none in the rooms. Surely this is also a basic that all hotels provide. Overall, it was a horrible stay and will certainly not be staying with you again.

Dear Danny G, Thank you for choosing ibis Amsterdam centre, and for taking the time to share your experiences. I'm very sorry to learn you were disappointed in your stay with us, obviously this is not the kind of service we strive to deliver to our guests. My sincerest apologies for the inconvenience you encountered. Since we have already been in contact through another channel I will not be responding to your comments again over here. Please do not hesitate to contact the hotel should you like to share any more. Kind regards

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