ibis Amsterdam Centre 3 stars

Customer review rating (ALL Rating) 4.3/5 2,463 reviews

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ibis Amsterdam Centre - Image 1
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Stationsplein 49, 1012 AB AMSTERDAM, Netherlands

Description

Hotel extras

  • Economy hotel in Amsterdam with an excellent central location

  • Buffet breakfast and free high-speed Wi-Fi

  • Within walking distance of the city's main attractions

  • Cosy Chill#49 bar for meeting friends or fellow travellers

  • 15 min to Schiphol Airport, RAI Centre and Amsterdam Arena

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Cosy room with 2 Single Size Beds

Photo out of - Cosy room with 2 Single Size Beds

Book a hotel room in Amsterdam with two single Sweet BedTM by ibis beds, perfect for sharing. Enjoy a private shower, free Wi-Fi, TV, desk and laptop-sized safe. Smartly designed for comfort, with everything you need for a short stay.

Max. number of persons
2
Area
From 12 m² / 129 sq ft

Bedding

Single bed(s) x2

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • 26'/66 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air cooling system

Working Area

  • Safe large enough to accommodate a laptop
  • 2 pers. max
  • 12 m² / 129 sq ft
  • Bedding 2 x Single bed(s)
See availabilities

Relax in these affordable hotel rooms in Amsterdam, offering extra space and two single Sweet BedTM by ibis beds. Enjoy free Wi-Fi, a TV with international channels and a private bathroom with shower. Ideal for a comfortable stay in the city.

Max. number of persons
2
Area
From 17 m² / 182 sq ft

Bedding

Single bed(s) x2

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air cooling system

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

Soft neutral tones, city views and a comfortable double Sweet BedTM by ibis make this room ideal for couples or business travellers staying in Amsterdam city centre. Enjoy a TV with international channels, high-speed Wi-Fi and a laptop-sized safe.

Max. number of persons
2
Area
From 17 m² / 182 sq ft

Bedding

Double bed(s) x1

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air cooling system

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

Take in panoramic city and river views from this high-floor double room at our hotel in Amsterdam centre. Relax in the Sweet BedTM by ibis and enjoy practical comforts such as free Wi-Fi, a TV and tea/coffee-making facilities for a smooth, simple stay.

Max. number of persons
2
Area
From 17 m² / 182 sq ft

Bedding

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • 26'/66 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Double Glazing
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air cooling system

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

Ideal for small groups of friends or families with a child, our Amsterdam rooms with 3 single Sweet BedTM by ibis beds offer a practical and comfortable stay. Unwind with a flat-screen TV and free Wi-Fi. Everything you need for an easy stay at our hotel.

Max. number of persons
3
Area
From 17 m² / 182 sq ft

Bedding

Single bed(s) x3

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • 26'/66 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air cooling system

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

Our spacious family rooms in Amsterdam city centre feature a double bed and bunk beds, comfortably hosting up to four guests. Enjoy views of the passing trains and a great location near the city's main attractions, including the canals.

Max. number of persons
4
Area
From 23 m² / 247 sq ft

Bedding

Double bed(s) x1

Bunk bed(s) x2

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air cooling system

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

ibis Amsterdam Centre

Stationsplein 49
1012 AB AMSTERDAM
Netherlands

GPS:52.379131, 4.897824

Telephone
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • 382 rooms
  • 3 rooms for people with reduced mobility
  • 382 non-smoking rooms
  • 7 floors

Languages spoken at the hotel

  • English
  • Dutch

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Iron

  • Iron at reception

Luggage storage

  • Luggage storage

Catering

One Bar

Breakfast

  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine

CHILL 49

Photo 1 out of 2 - CHILL 49

Chill #49 is a warm, sociable hotel bar in Amsterdam city centre that's perfect for unwinding after exploring or a long business day. Enjoy food and drinks in a relaxed, social setting. Ideal for morning coffee, informal meetings or an evening drink.

Bar Type
Bar
Accessibility
Accessible service
Telephone +31 20 721 9172
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Pet allowed

Payment

  • Credit card

Credit cards

  • American Express
  • Mastercard
  • China UnionPay
  • Diners Club
  • JCB
  • Maestro
  • Visa

Chill #49 is a warm, sociable hotel bar in Amsterdam city centre that's perfect for unwinding after exploring or a long business day. Enjoy food and drinks in a relaxed, social setting. Ideal for morning coffee, informal meetings or an evening drink.

Start your day at our central Amsterdam hotel with a generous, feel-good breakfast buffet. Savor warm pastries, fresh bread, eggs, cheeses and cold cuts, fruit, yoghurt, cereals and local specialties, paired with rich coffee, tea and refreshing juices.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,463 reviews

Customer review rating 5.0/5

Jose V. Couples - Confirmed reviews ALL

Dear Jose, Thank you very much for your kind feedback. We are delighted that you found our hotel so well placed for exploring Amsterdam. Our team truly values making every guest feel welcome, and it is lovely to hear that their friendliness stood out during your stay. We are also pleased that everything felt easy and smooth, from booking on all.com to your time with us as a Classic member. It means a lot that you would recommend both ibis and the ALL loyalty programme to those around you. The whole team hope we have the pleasure of seeing you again on another occasion. Kind regards, Natasa Duricic, Operations Manager

Customer review rating 3.0/5

Hai H. Families - Confirmed reviews ALL

Dear Hai, Thank you for choosing us and for sharing your review. It is lovely that you found our hotel well located, and we are pleased you took the time to recommend the restaurant inside our establishment. That said, we are sincerely sorry that several aspects of your stay did not meet your expectations. Your comfort matters greatly to us, and we regret that the accommodation felt more compact than anticipated. Our hotel offers different room categories with varying sizes, and our team is always happy to help you choose the most suitable option for your next visit. We also understand your frustration regarding the check-in timing; while our rooms are officially available from 3 PM, early access can be arranged for a small fee. Your remark about not being recognized as an ALL member has been noted, and we will take it into consideration to ensure our loyalty programme is properly acknowledged at every stay. Nonetheless, we are delighted that our central position added value to your trip and that you enjoyed dining in our restaurant. We would love to have you return in the future. Best regards, Natasa Duricic, Operations Manager

Customer review rating 4.5/5

Carol H. Couples - Confirmed reviews ALL

Dear Carol, Please accept our sincere thanks for this glowing review. We are delighted that you found our location so convenient and enjoyed your four-night stay with us. Our team takes great pride in making every couple’s trip a lovely experience, and it is wonderful to know your time in Amsterdam felt just that. We all look forward to seeing you again in the future. Best regards, Natasa Duricic, Operations Manager

Customer review rating 5.0/5

Otto D. Business - Confirmed reviews ALL

Dear Otto, Thank you for sharing such a valuable review. We are delighted that our location right by Amsterdam Central Station made your business trip so convenient. It is wonderful to know our team was ready and willing to help whenever you needed guidance around the city. That said, we regret that you found your room a little small. Our cosy rooms, at 12 m², are our most compact category, and we also offer standard rooms from 17 m² as well as family rooms from 23 m² for stays where extra space matters. Nonetheless, our prime spot in the heart of the city, just steps from Dam Square and the Royal Palace, clearly worked well for your visit. We are also pleased you enjoyed our buffet breakfast, served daily from 7 AM and until noon on weekends. It would be our pleasure to have you return in the future. Best wishes, Natasa Duricic, Operations Manager

Customer review rating 4.5/5

Clare S. Friends - Confirmed reviews ALL

Dear Clare, It was a pleasure to receive this great review. We are thrilled that our central location made your friends’ trip so enjoyable. Our team takes great pride in offering a warm welcome, so knowing you found the staff friendly means a lot to us. We are also glad the hotel itself left such a positive impression, from the comfort of your room to the little touches that make a stay special. The entire team looks forward to welcoming you back in the future. Best wishes, Natasa Duricic, Operations Manager

Customer review rating 4.5/5

Carol H. Couples - Confirmed reviews ALL

We had a four night stay and a lovely time

Customer review rating 5.0/5

Otto D. Business - Confirmed reviews ALL

I had a good time and the staff was ready and willing to help whenever I needed help or guidance around the city.

Customer review rating 4.5/5

Clare S. Friends - Confirmed reviews ALL

Lovely hotel and friendly staff

Customer review rating 2.5/5

Jyoti P. Solo - Confirmed reviews ALL

The room was not serviced well enough - i stayed for 9 nights and the sheets were not even changed once. The floor was not vacummed - you could see the dusty floors after they 'room serviced'. The staff at front desk should learn to greet and smile.

Customer review rating 4.5/5

Jenny B. Friends - Confirmed reviews ALL

Friendly helpful staff, easy access, great location as all trams go from central station. Made visiting Amsterdam for the first time very easy.

Dear Jenny, Many thanks for your valuable feedback. We are delighted that our team made you feel welcome and that you found your stay comfortable. Even so, we are sorry for the shortcoming you noticed under the mattress protector. Our housekeeping team cleans every room daily and we wish we had caught this during your visit. Please know that our front desk is always available to resolve such matters on the spot. Nonetheless, we are glad you appreciated our unbeatable spot right next to Central Station. Being able to hop on any tram and explore the city with ease is what makes our hotel a great base, and it is lovely to hear it helped make your first trip to Amsterdam so smooth. We look forward to welcoming you back on a future trip. Best regards, Natasa Duricic, Operations Manager

Customer review rating 4.5/5

Marga K. Couples - Confirmed reviews ALL

We have to stay in Amsterdam regularly and the Ibis is very convenient. Good location and good connection to trains and public transportation. We were happy with our stay and had good nights sleep. Even being located right at the station, we didn’t hear the trains. There could be more space to hang towels so they can dry and a small fridge and kettle would be nice. We missed a midnight tea before bed.

Dear Marga, Thank you for writing a review. We are delighted that you found our hotel so convenient for your regular visits to Amsterdam. It is great to know that our location and the easy access to trains and public transport made your trip smoother. We also value your appreciation for the comfort of your room and the restful sleep you enjoyed. Our team works hard to ensure every guest leaves feeling refreshed, and knowing that the double glazing kept train noise at bay means a lot to us. That said, we are sorry about the shortcoming with the towel and the limited space for drying them. Our housekeeping team is always available to resolve such rare oversights on the spot. We also took note of your wish for more in-room amenities. While our standard rooms do not include tea and coffee facilities or a fridge, our top-floor premium rooms come with a kettle and complimentary mineral water, and you might enjoy those on a future stay. Nonetheless, we are glad that your overall stay left such a positive impression and that you would recommend our loyalty programme. Your continued trust as an ALL Classic member is something we truly value. We look forward to welcoming you back on another occasion in the future. Kind regards, Natasa Duricic, Operations Manager

Customer review rating 4.5/5

Thomas P. Couples - Confirmed reviews ALL

We've stayed in this hotel a couple of times now and it's always been a great and easy experience. Checking in and out is simple, the staff are always great, the little shop area is also very helpful. Honestly just a brilliant hotel and one of the best for the price in the area.

Dear Thomas, Thank you for taking the time to share your feedback. We are thrilled that your latest stay with us felt just as smooth and welcoming as your previous visits. Our team takes real pride in making check-in and check-out effortless, and it is wonderful that you noticed their warmth every time. We are also glad you found our lobby shop handy for those little essentials during your trip. Knowing that you received a complimentary upgrade on arrival makes us smile, it is always a pleasure to surprise our returning guests. And we are especially happy that you felt the hotel delivers genuine value for the price, with straightforward booking and no hidden surprises. We would be delighted to welcome you back on another occasion. All the best, Natasa Duricic, Operations Manager

Customer review rating 5.0/5

P E. T. Couples - Confirmed reviews ALL

Comfortable, quiet, convenient location.

Dear Guest, Thank you for taking the time to write this review. We are delighted that you found your stay comfortable and quiet, and that our central location suited your plans so well. Our team is pleased that the technician sorted out the safe promptly and that your booking on all.com was clear and straightforward. We also value your loyalty as an ALL Classic member and we are glad the programme adds to your travel experience. We hope to welcome you back. Best wishes, Natasa Duricic, Operations Manager

Customer review rating 4.5/5

Katja S. Couples - Confirmed reviews ALL

My partner and I had an amazing experience staying in the ibis in Amsterdam. The location was perfect as we arrived at Amsterdam Centraal and then it was just a short walk away from there. The staff were super friendly and welcoming even giving us a couple of freebies upon arrival. We were lucky enough to get a city view room on the 6th floor and the view was stunning! The room itself and the bathroom are quite small but we didn't mind as we really only used the room for sleeping as we were out of the hotel for most of the day exploring the city. The hotel and rooms were all really clean and everything was easy to locate. A wee shop right next to the reception area made it easy to grab a snack or drink if needed. The location is top notch as you are only a few minute walk away from the big train station, the tram stops into the city or you can even walk to the main sight seeing stops from the hotel very easily. Would highly recommend this hotel to anyone who is there for a couple of days!

Dear Katja, Thank you very much for your feedback. We are thrilled that you and your partner had an amazing stay at ibis Amsterdam Centre. Our team takes great pride in making every guest feel welcome, and we are glad the little extras on arrival added to your experience. We also value your praise for the cleanliness throughout the hotel, our housekeeping team works hard to keep everything spotless for every guest. That said, we note your thoughts on the compact size of the room and bathroom. Our cosy rooms are designed to be efficient and comfortable, and we are glad this did not detract from the overall enjoyment of your city break. Nonetheless, we are delighted that you loved the stunning city view from your room on the 6th floor. Our location, just a short stroll from Amsterdam Centraal, makes exploring the city wonderfully easy, and we are happy you took full advantage of it. The take-away shop near reception is also there for those well-earned snacks after a day of sightseeing. We look forward to welcoming you for a more enjoyable stay in the future. Best regards, Natasa Duricic, Operations Manager

Customer review rating 5.0/5

Jamie M. Families - Confirmed reviews ALL

Great stay, clean and tidy room, pleasant and friendly staff. Perfect location.

Dear Jamie, We appreciate your thoughtful review. We are delighted that you had a perfect stay with us. Our team takes great pride in keeping every room clean and tidy, and it is lovely to know you felt so comfortable. We are also thrilled that our staff made such a warm impression, and we will share your kind words with everyone. We look forward to welcoming you back for another excellent experience with us. Kind regards, Natasa Duricic, Operations Manager

Customer review rating 3.5/5

Carlos R. D. F. Solo - Confirmed reviews ALL

Negative point = lack of a frigobar!

Dear Carlos R., Thank you for taking the time to share your thoughts with us. We are pleased that your overall stay at ibis Amsterdam Centre left you with a positive impression. However, we are sorry that the absence of a minibar in your room was a letdown. Our cosy and standard rooms do not include this amenity, though our top-floor premium rooms offer mineral water along with tea and coffee-making facilities. We hope you were able to take advantage of our central location, just steps from Amsterdam Central Station and a short walk from Dam Square and the Royal Palace. We hope to have the opportunity to welcome you back in the future for an even better experience. Kind regards, Natasa Duricic, Operations Manager

Customer review rating 5.0/5

Meriam M. Solo - Confirmed reviews ALL

I was able to check in slightly earlier than expected as a room was available. Very pleasant check in, lovely staff, and clean room. Beds were very comfortable and rooms have a safe which is useful to have.

Dear Meriam, It was a pleasure to receive this great review. We are delighted you found your room ready for an early arrival and that Arsan made your check-in so pleasant. Our team takes great pride in offering a warm welcome, so it means a lot to hear that his politeness stood out. We are also glad you appreciated the cleanliness of your room and found the bed so comfortable for a good night’s sleep. The safe in the room is a small detail we know our guests value, and it is great that you found it useful. We are also happy that booking through all.com felt straightforward and easy from start to finish. The entire team looks forward to seeing you again in the future. Kind regards, Natasa Duricic, Operations Manager

Customer review rating 5.0/5

Katherine G. Solo - Confirmed reviews ALL

I was in Amsterdam for 24 hours leaving on a train the next day so the location of this hotel was perfect. I wasn’t quite sure as a solo female traveler what the clientele would look like and whether or not it would be a safe place. As soon as I walked into the lobby, any concerns were erased. I felt completely safe. The room was extremely small, but I was able to maneuver my giant suitcase around and at one point have both my carry-on and my large suitcase open. The room would definitely have been way too small for two people.

Dear Katherine, We are grateful for the time you took to review your recent visit. We are delighted that our location worked so perfectly for your quick trip, with the train station just steps away. We also take great pride in how safe you felt from the moment you walked into the lobby, especially as a solo traveler. Our team works hard to create a welcoming and secure atmosphere, so your words truly mean a lot. That said, we recognise that our cosy rooms can feel compact. We offer larger room categories with more space, which might suit you better on a longer stay or if you are sharing the room next time. Nonetheless, it is wonderful that you still managed to settle in comfortably and make the most of your short stay with us. We look forward to welcoming you again. Kind regards, Natasa Duricic, Operations Manager

Customer review rating 5.0/5

Katie-louise R. Couples - Confirmed reviews ALL

Very well located - easy to get to the airport and around the centre. Second time staying here.

Dear R., Thank you for taking the time to share your feedback. We are thrilled that you found our hotel so conveniently placed for exploring the city centre and catching your flight. Our team takes great pride in our spot right next to Amsterdam Central Station, and it is wonderful to hear that this made getting around so easy for you. We are also glad you appreciated the quick access to Schiphol, it is one of the things our guests value most about staying with us. It would be an absolute pleasure to welcome you again in the future. Best regards, Natasa Duricic, Operations Manager

Customer review rating 3.5/5

Bothaina M. Families - Confirmed reviews ALL

It was a very clean room yet our window is just overlooking the trains so we could feel the train movement from our room , also there was no kettle nor mini bar which was needed inside the room , breakfast was not fancy yet good

Dear M., Thank you for your valuable feedback. We are delighted that you found your room clean and appreciated the modern design of our hotel. We are sincerely sorry that several aspects of your stay fell short of your expectations. Your room overlooked the train tracks, and we understand this may have affected your comfort; for a quieter experience, our top-floor rooms with river views offer a calmer alternative. The absence of a kettle and minibar reflects our room configuration, though our premium rooms on the upper floors do include tea and coffee-making facilities. We also regret that our breakfast selection did not meet your needs and have noted your wish for more variety. Your remarks about the welcome you received and the incorrect card on your bed are concerning, and we apologise for the impression this left. Nonetheless, we are pleased that our central location worked well for your family visit, and we are glad your overall impression of the hotel remains a positive one. It would be a pleasure to see you again on a future occasion. Kind regards, Natasa Duricic, Operations Manager

Customer review rating 5.0/5

Patricia D. Friends - Confirmed reviews ALL

Very friendly check-in, comfortable bed and tasty breakfast buffet

Dear Patricia, Thank you for taking the time to share your thoughts. We are delighted that our team made you feel welcome from the moment you arrived. It is wonderful that you found the bed so comfortable and had a restful night. We are also glad you enjoyed our breakfast buffet, it is a great way to start a day exploring Amsterdam. Our location right next to Central Station makes it easy to reach all the city’s highlights, and we hope you made the most of that during your trip with friends. It is lovely to hear that booking through the ALL App was quick and easy for you. The entire team looks forward to seeing you again in the future. Kind regards, Natasa Duricic, Operations Manager

Customer review rating 4.5/5

Homan J. Couples - Confirmed reviews ALL

No complicated booking, great view of amsterdam skyline, all crew friendly and polite.

Dear J., We thank you for taking the time to provide us with your feedback. We are delighted that you found our hotel so conveniently located, right by the station and in the heart of the city. Our team is proud to offer a warm welcome, and we are pleased you enjoyed the smooth booking process and the beautiful Amsterdam skyline from your room. It is also wonderful to hear you found your room clean and comfortable. That said, we understand our cosy rooms can feel compact. Our hotel offers larger room categories in our second building, which you may prefer for a future visit. Nonetheless, we are especially glad you appreciated our friendly and polite crew members. They genuinely care about making every stay a pleasant one, and your kind words mean a lot to us. We hope to welcome you back for a more enjoyable stay in the future. Best wishes, Natasa Duricic, Operations Manager

Customer review rating 4.5/5

Denis S. Families - Confirmed reviews ALL

Great location apart from noise from trains

Dear Denis, We thank you for taking the time to provide us with your feedback. We are delighted that you found great value in your stay and that the price felt right for what we offer. However, we are sorry that noise from the railway disrupted your comfort. Our double-glazed windows help reduce sound, and we also recommend our top-floor river-view rooms for a quieter experience. Nonetheless, we are pleased that our central location worked so well for you. Being steps from Amsterdam Central Station and the city centre makes it easy to explore everything the area has to offer with your family. We hope that we have the pleasure of welcoming you back. With very best wishes, Natasa Duricic, Operations Manager

Customer review rating 3.0/5

Ramesh D. Couples - Confirmed reviews ALL

Rooms were not cleaned on repeat request. Bathroom drains were not draining water.

Dear Ramesh, We thank you for taking the time to provide us with your feedback. We are delighted you found our hotel well located and very convenient for your stay. Being just steps from Amsterdam Central Station and a short walk from the city centre makes exploring the area effortless. However, we are sincerely sorry that some aspects of your stay did not meet your expectations. Our team is committed to daily housekeeping, and we regret the oversight in servicing your room. The front desk is always available to assist with any concerns on the spot, and we would have been happy to address those shortcomings right away. Nonetheless, our central position near the station and key attractions remains a highlight for many of our guests, and we are pleased it contributed positively to your visit. We do hope to welcome you back for an improved experience. Best wishes, Natasa Duricic, Operations Manager

Other web-users rate our hotel

  • 4,059 reviews 9.6/10 Location
  • 3,831 reviews 5/10 Room
  • 2,646 reviews 8.3/10 Service
  • 58 reviews 6.3/10 WiFi
  • 2,414 reviews 3.1/10 Comfort
  • 1,281 reviews 6.3/10 Cleanliness
  • 1,073 reviews 7.8/10 Breakfast
  • 728 reviews 5.1/10 Value

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