ibis Amsterdam Centre 3 stars

Customer review rating (ALL Rating) 4.2/5 2,298 reviews

Best price
guarantee
ibis Amsterdam Centre - Image 1
ibis Amsterdam Centre - Image 2
ibis Amsterdam Centre - Image 3
ibis Amsterdam Centre - Image 4
Stationsplein 49, 1012 AB AMSTERDAM, Netherlands

Description

Hotel extras

  • Discount for ALL members on rooms. Free drinks voucher upon check-in

  • Excellent location next to Central Station

  • Green Key certified; Gold 2026 - 2027

  • Direct train connection to Schiphol

  • 15 minutes by metro or train to Rai Conference Centre and Arena Music Hall

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

ibis Amsterdam Centre

Stationsplein 49
1012 AB AMSTERDAM
Netherlands

GPS:52.379131, 4.897824

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property

CHILL 49

Relaxation at the bar: Everyone gravitates to the Ibis bar during the day to enjoy a few moments just for themselves. Small menu available in the evening between 5 pm and 9 pm.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,298 reviews

Customer review rating 2.0/5

Kelly G. Friends - Confirmed reviews ALL

The location is good but the rooms are too small and the shower is tiny. The reception staff were rude. Group of us had 6 rooms. Checked in at 7pm and one room had dirty towels and cups so weren't ready. Not great service. Despite the great location would not book again.

Dear Kelly, Thank you for taking the time to share your review. We are pleased that you found our location convenient for your stay in Amsterdam. However, we sincerely apologize that your experience fell short in other areas. We regret any inconvenience caused by the room size and the oversight in cleanliness upon arrival. All guest accommodations are designed with comfort in mind and our team is committed to ensuring rooms are thoroughly prepared before check-in. Please know that we are addressing this internally to prevent recurrence. Moreover, your comments about staff interactions are taken seriously, as we strive to uphold welcoming and professional service at all times. Nonetheless, we appreciate your loyalty as a Classic member. It is our hope that you will allow us the opportunity of providing you with an improved experience in the future. Kind regards, Natasa Duricic, Operations Manager

Customer review rating 4.5/5

Debbie K. Friends - Confirmed reviews ALL

It was easy to find, Nextdoor to railway station. Easy check in. All the staff were friendly and attentive. The room was clean, compact but perfectly formed. One thing it did fall down on was no tea/coffee facilities in room, just a kettle and mug would be helpful for a late night/ early morning hot drink.

Dear Debbie, Thank you for writing a review of your recent visit and for recommending our hotel. We are thrilled to hear you had such a positive stay at ibis Amsterdam Centre. It’s wonderful that our central location made your arrival straightforward and that our team provided the warm welcome you deserved. We take pride in keeping every space spotless and ensuring our guests feel well cared for throughout their visit. Thank you again for choosing to stay with us and for your loyalty as a Classic member. We hope your next visit will be just as pleasant. It would be a pleasure to have you return on another occasion. Kind regards, Natasa Duricic, Operations Manager

Customer review rating 2.0/5

Wayne S. Friends - Confirmed reviews ALL

Location was great, room small but the bathroom was the smallest I’ve ever experienced in a hotel stay! Breakfast not great. Check-in process and in-efficient considering I had already checked-in on line but this might have been down to the guys checking is in!

Dear Wayne, Thank you for taking the time to share your feedback with us. We are pleased that our central location allowed you to explore Amsterdam with ease. However, we are truly sorry to hear that some aspects of your stay did not meet your expectations. Our cosy rooms start from 12 square meters and are designed to maximize comfort within the available space. We take all feedback seriously and will review our processes to enhance comfort and efficiency. We also take note of your comments about the morning meal service and will consider your remarks on the food selection and quality. We hope to welcome you back in the future. Best regards, Natasa Duricic, Operations Manager

Customer review rating 2.5/5

Cynthia L. Families - Confirmed reviews ALL

The best thing about the hotel is its location to the Amsterdam Centraal Station, making it travel from the airport and our travel to another country by train very easy. Staff was also friendly. However, the room was lacking for us. We had a triple room and knew it ahead of time that it would be small and tight. It would have been helpful if they had some hooks on the wall. Our beds didn't have proper mattresses but mattress toppers. The room was generally clean except the sink had a yellow ring around it. The hair dryer wasn't working properly - it would stay on high heat without stopping, so we had no choice but to use the lower setting, making it very inconvenient.

Dear Cynthia, Thank you for taking the time to share your feedback with us. We are delighted that you found our proximity to Amsterdam Centraal Station convenient for your family’s travel needs. However, we sincerely apologize that your experience fell short in some areas. Our team takes pride in ensuring each guest’s comfort, and your comments about the room amenities and maintenance are taken seriously. While our triple rooms are designed with space-saving solutions to maximize functionality, we acknowledge the importance of practical additions and well-maintained appliances. Rest assured, our housekeeping protocols prioritize thorough cleanliness, and we will address the oversight you highlighted. Please know that our team is always available to assist with any concerns during your stay. Nonetheless, it is a pleasure to hear that our staff contributed positively to your experience with their friendly service. Your perspective as a valued ALL Accor member helps us refine the guest experience, and we deeply appreciate your loyalty. We hope to have the pleasure of welcoming you back for an improved experience. Kind regards, Natasa Duricic, Operations Manager

Customer review rating 3.5/5

Willem C. Families - Confirmed reviews ALL

Exceedingly friendly Staff in all areas

Dear Willem, We appreciate you letting us know about your recent visit. We are delighted to hear that our team’s warm hospitality contributed positively to your family stay. Our staff takes great pride in providing attentive service to all our guests, and your kind words are truly appreciated. We sincerely regret that the storage solutions in your room did not fully meet your needs. While we aim to balance comfort with practicality in our room designs, we understand the importance of convenient storage for family travels and will take your feedback into consideration. Nonetheless, we are thrilled that you found your room comfortable and that your overall experience with us was enjoyable. As a valued member of our loyalty programme, your satisfaction remains our top priority, and we’re grateful for your high recommendation score. We would love to have you return in the future. Kindest regards, Natasa Duricic, Operations Manager

Other web-users rate our hotel

  • 4,031 reviews 9.6/10 Location
  • 3,845 reviews 4.8/10 Room
  • 2,642 reviews 8.2/10 Service
  • 103 reviews 4.7/10 WiFi
  • 2,444 reviews 2.9/10 Comfort
  • 1,284 reviews 6/10 Cleanliness
  • 1,131 reviews 7.7/10 Breakfast
  • 789 reviews 4.7/10 Value

Powered by Trustyou

Our other establishments nearby

All our hotels in Amsterdam