ibis Styles Amsterdam Central Station Hotel 3 stars

I stayed for one night as I was in transit through Schipol. Great location, friendly.

Short statt in a central hotel

Myself and my partner recently stayed at the Ibis Styles Amsterdam City Centre. When we arrived the staff were helpful and gave us our hotel cards to our room. Everything was great and the room was nice. However on our second evening as we was getting ready to go out for the evening our power in the room completely went out of no where. So on our way out of the room for the evening we made the reception staff aware that our room had no power at all and we couldn't get it back on and if they could fix it while we were out the evening we would appreciate it to which they responded saying they will get it checked. We had a great night out and ended up returning to the hotel at 12pm, we went up to our room as usual however when we got to the door our cards were not working so we went back downstairs to see if it was just the cards playing up as if they had not fixed the power cut we would have had to be informed surely... After telling the reception they were quick to say one of their team members on the earlier shift had told them they were unable to get the power working again. We was very shocked and annoyed that we had not been informed or called to be made aware so we could come back to sort this problem. They then informed us we need to change room due to them being unable to get the power back. But as you can imagine after a night out at 12pm packing all of our stuff and moving to another room was a huge annoyance along with the fact we had to do it in the dark. Me and my partner were hugely annoyed and shocked that we were not called or messaged to be made aware so we could come back and move our stuff earlier as we did not get into the new room until around 1am! It did end up making the stay a huge inconvenience even though our room was upgraded to a city view room, we then come across another issue being it was very hot while we was in Amsterdam around 25 degrees and the air con in the upgraded room did not work! This made the rest of our stay extremely uncomfortable as we were unable to sleep during the night due to it being too hot even with a portable fan on and window wide open. We expected more compensation if I am honest due to the huge inconvenience and second issue with the upgraded room however the staff didn't really seem too bothered about what had happened which is a huge shame.

The location of the hotel is superb for a weekend away in Amsterdam. Rooms are clean and up-to-date. However, staff is not too friendly. (Not all of them, but majority seems to be uninterested in helping out paying customers.)

Nice Stuff, small bed, no ventilation in the bathroom

The rooms, cleanliness and service was what was expected from an Ibis styles. Rooms were a tight squeeze especially with 2 big suitcases but we knew that would be the case as the room size was clearly stated on their website. The bathrooms were a little bigger and quite newly renovated, it could do with a few more shelves though, and maybe a hairdryer for convenience. The location was also very convenient, as it was only a 3 minute walk from Centraal station. Having said that, I am giving it a 3 as we didn't feel comfortable in the hotel. Not because of the room or the other facilities, but because of most staff not wearing masks. We didn't even get house keeping because the house keeping staff were not wearing masks, nor the maintenance staff nor the morning reception staff. This is ridiculous and utterly unacceptable especially when there are signs put up in the elevators stating that "For the health and safety of our customers and employees [,] mouth masks are mandatory". During such a time and wanting to be comforted by the reliability of the Ibis chain, I was instead found disappointed.

Reception staff were great!!

Convenient to all attractions, staff courteous

My planned stay has been changed to 2022. I did no visit you hotel now.

The hotel is just over the bridge from Amsterdam Centraal station and the hygiene precautions were excellent. Very convenient for the centre of Amsterdam.

Hotel with convenient location close to Centralstation. Rooms with typical Ibis configuration. Rooms facing the main street are a bit noisy.

The stay was comfortable and the location is great. The breakfast spread was same each day and could be improved.

Very appropriate location, very close to the main train station / rooms at the Ibis standard : renovated, clean and confortable. WiFi in order and efficient. Efficient staff at desk and helpful. A nice experience.

On arrival was told 'you have been upgraded to a bigger room' well if it was bigger, god knows what the other room was like! Very small room, basic facilities and noise from other rooms, no soundproof.

The hotel is only a five minute walk from the Central station and is a comfortable budget option with a lovely breakfast and rooms. I arrived by eurostar to attend an Ajax football match so the hotel was handy for arrival, the metro to the match and the Thalys train service to Brussels next day.