Dear Shauna, Thank you for your kind review. We are delighted to hear that you enjoyed your stay and especially appreciated our excellent location. Although your visit was brief, it was a pleasure to have you with us. We hope to welcome you back on a future occasion for a longer and equally enjoyable stay. With kind regards, Ritch Hon Man Hotel Manager

Dear Gary, Thank you for sharing your feedback. We are sorry to hear that the toilet door could not be repaired during your stay. Our team did try to resolve the issue, but unfortunately it could not be fixed at the time. Regarding a room change, this was unfortunately not possible due to the availability of rooms during your stay. Our room rates are in line with comparable hotels in the area and vary depending on availability and demand at the time of booking. We appreciate your feedback and will continue to ensure that maintenance issues are addressed as promptly as possible. With kind regards, Ritch Hon Man Hotel Manager

Dear Caroline, Thank you very much for your lovely feedback. We are delighted to hear that you enjoyed our location, the hotel, and especially your room and its view. It is wonderful to know that you had an overall pleasant stay. We truly appreciate you taking the time to share your experience and hope to welcome you back again on your next visit to Amsterdam. With kind regards, Ritch Hon Man Hotel Manager

Dear Madlin, Thank you very much for your wonderful feedback. We are delighted to hear that you enjoyed our convenient location and found our staff welcoming and respectful. We are also pleased that you appreciated the cleanliness of the hotel. Your kind words mean a lot to our team, and we truly appreciate you taking the time to share your experience. We hope to welcome you back again soon! With kind regards, Ritch Hon Man Hotel Manager

Dear Gurdev, Thank you very much for your kind feedback. We are delighted to hear that you enjoyed our excellent central location and found your room comfortable. It is wonderful to know that being close to shops, restaurants and other amenities made your stay more convenient. We truly appreciate you taking the time to share your experience and hope to have the pleasure of welcoming you back to Amsterdam in the future. With kind regards, Ritch Hon Man Hotel Manager

Dear Deha, Thank you for taking the time to share such detailed feedback, and please accept our sincere apologies for the disruption you experienced during your stay. Regarding the drilling, we would like to clarify that the construction work was being carried out by our neighbours and was not work undertaken by our hotel. We have spoken directly with the neighbouring party and made it very clear that this level of noise at such an early hour is unacceptable and that we expect them to be considerate of our guests in the future. We are sorry that these aspects affected your comfort and ability to rest. While our property is located in a historic building in the centre of Amsterdam, we appreciate that our guests should still be able to enjoy a comfortable stay. Your feedback regarding the differences between individual rooms is also well noted. We will review the specific room and the points you have raised with our team to see what further improvements can be made. We sincerely regret that your stay did not meet your expectations. Thank you for bringing these matters to our attention, and we hope that, should you choose to stay with us again, we will have the opportunity to provide you with a much more enjoyable experience. With kind regards, Ritch Hon Man Hotel Manager

Dear Gillian, Thank you for taking the time to share such detailed feedback following your stay with us. We’re pleased to hear that you found the bed and pillows comfortable, the room clean, and our location convenient. We’re sorry that the room and bathroom felt small and that some of the fixtures, particularly the shower and mirror, were not positioned comfortably for you. We also appreciate your comments regarding the lack of space for toiletries. These practical details can make a significant difference to a guest’s experience, and your observations are very helpful to us. We’re glad that the room was overall adequate for your stay, but we understand that there are areas where we can improve. We will share your feedback with our team as we continue to look for ways to make our rooms more comfortable and practical for our guests. Thank you again for your recommendation and for highlighting both the positives and the areas where we can do better. We hope to have the opportunity to welcome you back and provide an improved experience. With kind regards, Ritch Hon Man Hotel Manager

Dear Henriette, Thank you for your feedback. We are sorry to hear that you were disappointed with the view from your room during your recent stay. We would just like to clarify that during your stay in November 2025, you booked a Standard Double Room and stayed in room 112. For your most recent reservation in September 2026, you booked and stayed in a Small Double Room, which is a different room category. If you are planning to return in the spring, we would recommend booking a Standard Double Room again. We also kindly ask you to let us know at the time of booking that you would prefer a room at the front side of the hotel, where you can enjoy a better view. We will always do our very best to fulfil our guests’ requests and preferences. However, please understand that room requests are subject to availability at the time of your stay and therefore cannot always be guaranteed. We truly appreciate your continued visits and look forward to welcoming you again in the future. With kind regards, Ritch Hon Man Hotel Manager

Dear Nimo, Thank you so much for your kind review! We’re delighted to hear that you enjoyed our welcoming and helpful staff, as well as our convenient location. It’s wonderful to know that you found our hotel to be a great value for your stay. We truly appreciate your recommendation and hope to welcome you back again soon! With kind regards, Ritch Hon Man Hotel Manager

Dear Meredith, Thank you very much for taking the time to share such thoughtful feedback. We’re delighted to know that your stay was smooth and enjoyable, and we truly appreciate your kind comments about our service and team. It’s especially rewarding to hear that everything worked well for your short stay and that we could make your visit to Amsterdam convenient and comfortable. Thank you for choosing to stay with us, we hope to have the pleasure of welcoming you again on your next visit! With kind regards, Ritch Hon Man Hotel Manager

Dear Terry, Thank you very much for taking the time to share such a wonderful review with us. Your kind words truly mean a great deal to our entire team and are a great encouragement to us. We’re especially grateful to know that your experience left such a positive impression. It was a pleasure having you as our guest, and we sincerely hope to welcome you back for another memorable stay in the future. Thank you once again for choosing to stay with us! With kind regards, Ritch Hon Man Hotel Manager

Dear Syed, Thank you for taking the time to share your feedback with us. We truly appreciate your comments, as they help us identify areas where we can improve our guests’ experience. We’re sorry that your first impression did not fully meet your expectations, and we will certainly take your feedback into consideration as we continue working on improvements. Thank you again for choosing to stay with us and for helping us improve. We hope to have the opportunity to welcome you back and provide you with a more positive experience next time. With kind regards, Ritch Hon Man Hotel Manager

Dear Nancy, Thank you for sharing your feedback with us. We’re delighted to hear that you enjoyed our convenient location and found our staff courteous and helpful. We’re sorry to hear that you found the room too small for two people. We understand that having enough space to open your luggage and move around comfortably is important. We do have larger room options available, and we would be happy to assist with finding a room that better suits your needs for a future stay. We hope to have the pleasure of welcoming you back to Amsterdam and providing you with a more comfortable experience. With kind regards, Ritch Hon Man Hotel Manager

Dear Andrea, Thank you for taking the time to share your feedback. We are pleased that you appreciated our convenient location. We are sorry to hear that the room did not fully meet your expectations. Regarding the pricing, our rates are in line with other hotels of a similar standard in the same area, although we understand that value is ultimately a personal perception. We would also like to encourage our guests to contact our reception team immediately if they experience any issue during their stay, such as an unpleasant smell or anything affecting their comfort. Our team is always happy to investigate and, where possible, find a suitable solution while the guest is still with us. We appreciate your feedback and hope you will consider giving us another opportunity in the future. With kind regards, Ritch Hon Man Hotel Manager

Dear Randall, Thank you so much for your wonderful and detailed review! We are delighted to hear that you enjoyed our convenient location and found our team friendly and helpful throughout your stay. It is especially lovely to hear your kind words about our housekeeping, reception, and breakfast teams. We will certainly share your compliments with them, as recognition from our guests means a great deal to the whole team. Thank you for recommending our hotel without hesitation. We truly appreciate your support and look forward to welcoming you back to Amsterdam in the future! With kind regards, Ritch Hon Man Hotel Manager

Dear Esme, Thank you for sharing your feedback with us. We’re pleased to hear that you enjoyed our excellent location, the complimentary coffee, and the friendly service from our team. We’re sorry that you found the room and toilet area smaller and less convenient than expected. We understand that comfort and functionality are important, and we appreciate you bringing this to our attention. We hope to have the pleasure of welcoming you again and providing you with a more comfortable and enjoyable stay in the future. With kind regards, Ritch Hon Man Hotel Manager

Dear Stephen B., Thank you very much for your wonderful review. We are delighted to hear that you had a comfortable stay and enjoyed our convenient location close to Amsterdam Centraal, as well as the food and the helpful and friendly service from our team. Your kind words are greatly appreciated. We also appreciate your honest feedback regarding the size of the bathroom. We understand that this may have been a little less convenient for you and will certainly take your comments into consideration. We hope to have the pleasure of welcoming you back to Amsterdam in the future. Kind regards, Sheroz Mehmood Front Office Agent Ibis Styles Amsterdam Central Station

Dear Stewart O., Thank you very much for your wonderful feedback. We are delighted to hear that you enjoyed our convenient location and found the hotel very clean and peaceful. It is especially pleasing to know that our staff were pleasant and helpful throughout your stay. We are also glad that we could accommodate your early check-in and assist with your luggage before your departure. Providing a comfortable and convenient experience for our guests is very important to us. Thank you once again for your kind words. We look forward to welcoming you back in the future. Kind regards, Sheroz Mehmood Front Office Agent Ibis Styles Amsterdam Central Station

Dear Patricia A. V., Thank you very much for your kind feedback. We are delighted to hear that you enjoyed our excellent location and found our team professional and helpful. Your positive comments are greatly appreciated and will certainly be shared with our staff. We hope to have the pleasure of welcoming you back on your next visit to Amsterdam. Kind regards, Sheroz Mehmood Front Office Agent Ibis Styles Amsterdam Central Station