ibis Amsterdam Centre Stopera 3 stars

Dear Wayne, Guest feedback is important to us, and we appreciate you sharing your impressions of your time at our hotel. We are pleased to know our central location made it easy for you to explore Amsterdam’s main sights and enjoy the convenience of nearby attractions. However, we are truly sorry to hear that some aspects of your stay did not meet your expectations. Our team regrets that the room setup and furnishings were not as practical as you wished, and that the appearance did not reflect your preferences. We also regret the limited storage space, the service shortfalls you describe, and any inconvenience with housekeeping or amenities during your visit. Your comments on overall value and the experience with service, as well as feedback regarding the loyalty programme and sustainability, are valuable to us for reflection and consideration. The central team hears concerns such as yours, and we always strive to maintain a consistent welcome for every guest, even when not every requirement is met. Our location remains one of our strong points for guests wishing to discover Amsterdam with ease. We hope you will consider staying with us again in the future. Best regards, Team Ibis Amsterdam Centre Stopera

Dear Glauter F., We appreciate you sharing your comments with us. We are delighted that our team made a great impression during your family stay. Feedback like yours means a lot and encourages us to keep making guests feel welcome. That said, we are sorry the price did not fully meet your expectations this time. We take your comment to heart and always aim to offer a good balance between service and value. Nonetheless, it is wonderful that you found our hotel well located in Amsterdam. Being close to so many attractions is something many guests appreciate and we are glad it helped enhance your trip. We would love to have you return in the future. Best regards, Team Ibis Amsterdam Centre Stopera

Dear Prue, It was a pleasure to receive this great review. We’re delighted you found your room spotless and enjoyed the comfort of our SweetBeds. Your appreciation for our breakfast selection brings us joy, we strive to offer varied options for every taste. That said, we regret any confusion during booking and appreciate you highlighting this. Our app aims to provide clarity, but we’ll review how locations are presented to avoid future misunderstandings. Nonetheless, we’re thrilled our central yet quiet setting made exploring Amsterdam effortless. A special thank you for recognizing our breakfast team member, their dedication to warm service reflects our values perfectly. We all look forward to seeing you again in the future. Best regards, Team Ibis Amsterdam Centre Stopera

Dear Aleksandra U., Many thanks for your valuable feedback. We are delighted you appreciated the cleanliness of your room and bathroom during your family stay. Our team takes pride in maintaining fresh spaces with daily towel refreshes to help guests feel at home. That said, we sincerely regret that some aspects of your experience fell short of your expectations. We acknowledge your feedback about our breakfast offerings and room storage solutions, and will share these insights with our kitchen and design teams for consideration. Our premium rooms do include kettles and enhanced amenities for those seeking additional comforts. Nonetheless, we are thrilled our central location served you well for exploring Amsterdam’s iconic sights. Being steps from major attractions like Dam Square and the Canal Ring remains a highlight we’re always happy to share with guests. We hope to welcome you back in the future and wish you all the best. Safe travels! Team Ibis Amsterdam Centre Stopera

Dear Marius, We thank you for taking the time to provide us with your feedback. We are delighted you chose ibis Amsterdam Centre Stopera for your stay. It was our pleasure to provide a tasty breakfast selection to start your days, and we are thrilled you enjoyed this in our garden setting after 9 am. Our team takes pride in maintaining clean rooms with reliable air conditioning for guest comfort. That said, we note your observation about the room dimensions. While our rooms follow ibis’ standardized sizes for accessibility and affordability, we understand preferences for more spacious accommodations vary. Nonetheless, our canalside location remains ideal for discovering Amsterdam’s charm through leisurely walks. We trust the memorable views and easy access to cultural landmarks contributed positively to your experience. Thank you again; we hope that you will return. All the best, Team Ibis Amsterdam Centre Stopera