Dear Kevin, Thank you for choosing our hotel and for sharing your review. We are glad you enjoyed our central location and that our staff made you feel welcome with their friendly and helpful service. Our team takes pride in keeping everything well managed, so it is rewarding to hear you found the hotel in good order. However, we are sorry that getting around did not feel as smooth as it could have been and that the WiFi and sustainability efforts fell short of your expectations. Our reception is available around the clock to help with any access questions, and we would have been happy to assist on the spot. Nonetheless, we are delighted that your stay overall left such a positive impression. We hope that you will return on a future occasion. All the best, Team Ibis Amsterdam Centre Stopera

Dear Layla, Thank you for taking the time to share your thoughts. We are delighted that you found our hotel clean and comfortable. Our team takes great pride in offering a warm welcome, so it means a lot to know you felt that friendliness during your stay. We are also glad the location worked well for you, with the Metro just a short stroll away and the city centre only two stops from Amsterdam Central. It is wonderful to hear that the SweetBed gave you such a restful night. We all look forward to seeing you again in the future. Best regards, Team Ibis Amsterdam Centre Stopera

Dear Noor, Thank you for positively reviewing your visit. We are delighted that you felt so warmly welcomed by our team and that you were able to check in early. It is lovely to know our reception made your arrival smooth and easy. Your appreciation for the room means a lot to us, especially the canal view from your window. We are glad you found everything spotless and comfortable throughout your stay. Our location in the heart of the city really does make exploring simple, and we are happy you enjoyed being within walking distance of so many attractions. The quick and easy check-out rounded off a stay that we are thrilled you found beautiful from start to finish. We would love to welcome you back on many more occasions. Best wishes, Team Ibis Amsterdam Centre Stopera

Dear Grace, Thank you for taking the time to share your feedback. We are delighted that our reception team made such a warm impression on you. It is wonderful to know that their local knowledge and welcoming attitude helped make your stay enjoyable. We are also glad you found your room comfortable and appreciated the daily housekeeping service. That said, we are sincerely sorry that some aspects of your stay did not meet your expectations. Our air conditioning system works as a cooling unit rather than full climate control, and we always have earplugs available at reception for guests who are sensitive to background sounds. We have also noted your thoughts on the towels and will share them with our housekeeping team. Nonetheless, we are pleased you enjoyed the food and drink at our IBIS KITCHEN Restaurant, and that the pricing felt right for you. Finally, we are thrilled that our central location made it easy for you to explore Amsterdam’s main attractions on foot. It would be a pleasure to welcome you back in the future. Best regards, Team Ibis Amsterdam Centre Stopera

Dear Sook, We are delighted you found our hotel clean and well maintained. Our team takes great pride in keeping every space fresh and welcoming. It means a lot that Wanissa made such a positive impression during your stay. She truly enjoys helping guests discover the best of Amsterdam, and we are glad her warm smile and thoughtful recommendations added to your experience. We will make sure she sees your lovely words. Even so, we are sorry for the shortfall regarding your ALL Silver membership. You should have received a warm welcome and your welcome drink upon arrival, and we regret this was missed. Our high-speed WiFi is available throughout the hotel, so we are also sorry the connection felt slow during your visit. Our front desk is always happy to help with any technical hiccups. Nonetheless, we are pleased you appreciated our location, tucked away from the busiest streets yet still so close to everything. We hope you found it easy to reach the Canal Ring, Dam Square, and the many museums just a short walk away. We are also glad the ALL App made booking your stay smooth and simple. Thank you again; we hope to have the opportunity to welcome you back. Kind regards, Team Ibis Amsterdam Centre Stopera

Dear Zara, Thank you for letting us know your impressions. We are delighted that you found your bed and pillows so comfortable. It is wonderful to know our SweetBeds helped you enjoy a restful stay. We are also glad you appreciated the cleanliness of the hotel. Our housekeeping team works hard every day to keep everything spotless for our guests. However, we are sorry that the breakfast service fell short on one of your mornings. Our breakfast runs from 06:00 to 11:00 and our kitchen team aims to keep all items well stocked throughout. We regret that the pancakes were not replenished promptly on that occasion. Nonetheless, we are so pleased our team could welcome you earlier than expected. It is always a joy to surprise our guests with an early check-in when availability allows. Finally, we love that our central location made it easy for you to explore the city on foot. Being so close to the Canal Ring, Dam Square, and the Dutch National Opera & Ballet is something we are proud of. We look forward to welcoming you back for another excellent experience with us. Kind regards, Team Ibis Amsterdam Centre Stopera

Dear D., Please accept our sincere thanks for this glowing review. We are delighted that you found our location excellent for exploring Amsterdam. Our team takes great pride in keeping the hotel spotless and offering a warm welcome, so it means a lot that you noticed both the cleanliness and the friendly service. We are also glad your stay felt smooth from start to finish, and that booking through the Accor ALL App worked seamlessly for you. The entire team looks forward to seeing you again in the future. Kind regards, Team Ibis Amsterdam Centre Stopera

Dear Graham, Thank you for taking the time to share your feedback. We are delighted that you found our location so handy for the shops and the centre of Amsterdam. Our hotel sits right in the heart of the city, and we love that you made the most of it. Our team truly appreciated your warm words about their friendliness. We are also glad that your room felt comfortable and spotless throughout your stay. Our housekeeping team works hard every day to keep things just right. We look forward to welcoming you back in the future. All the best, Team Ibis Amsterdam Centre Stopera

Dear Tanya, We appreciate your thoughtful review. We are delighted that your stay with us was so enjoyable from start to finish. Our team takes great pride in keeping the hotel spotless, so it means a lot that you noticed how clean and well maintained everything was. We are also glad you appreciated our breakfast buffet and its wide selection, it is a lovely way to begin a day of exploring. Maria will be thrilled to know she made such a positive impression on you. We are lucky to have her on the team and your mention will certainly brighten her day. Our location, just a short stroll from the central station, really does make it easy to discover all that Amsterdam has to offer, and we are happy you found it so convenient. It would be our pleasure to have you return on another occasion. Very best wishes, Team Ibis Amsterdam Centre Stopera

Dear Jacqueline, We really appreciate your feedback. We are delighted that you found our team so friendly and that our cleanliness standards met your expectations. That said, we are sorry the bar hours did not quite suit your plans. Our bar keeps regular evening hours, but our 24-hour reception team is always happy to help with take-away options whenever you need a drink or a snack. Nonetheless, we are glad our central location made it so easy for you to explore the city on foot. Being just a short walk from Dam Square, Rembrandtplein, and the Canal Ring means our guests can truly experience Amsterdam at their own pace. We hope to see you again in the future. Best regards, Team Ibis Amsterdam Centre Stopera

Dear Sarah, Thank you for taking the time to share your opinion with us. We are truly sorry to hear that some aspects of your stay did not meet your expectations. We understand your frustration regarding the payment matter you described. Cancellation and prepayment conditions can vary depending on the rate selected at the time of booking, and we would encourage you to reach out to Booking.com directly so they can review the specific terms attached to your reservation. Our team remains at your disposal should you need any supporting documentation from our side. We hope to have the pleasure of welcoming you back for an improved experience. Kind regards, Team Ibis Amsterdam Centre Stopera

Dear Sueanne, We really appreciate this positive review of your recent visit. We are delighted that you enjoyed your four-night stay with us and that your room offered lovely canal views. Our team is glad you found the hotel well located and appreciated how quiet it was, giving you a peaceful base right in the heart of Amsterdam. It means a lot to us that you chose to book through the Accor ALL App and that your Platinum loyalty is so valued. We look forward to welcoming you back. Best wishes, Team Ibis Amsterdam Centre Stopera

Dear Tunc, Please accept our sincere thanks for this kind feedback. We are thrilled that you felt so welcomed by our team and that their helpful attitude made your time at ibis Amsterdam Centre Stopera more enjoyable. Our staff works hard to create a warm and inviting atmosphere for every guest. We look forward to welcoming you back in the future. All the best, Team Ibis Amsterdam Centre Stopera

Dear Diane, Thank you for taking the time to share your feedback. We are delighted that you found our team so friendly and helpful during your stay. It is wonderful to know that you enjoyed a lovely canal view and a quiet atmosphere from your room. We are sorry to hear that the internet connection did not meet your expectations. Our hotel offers high speed WiFi, and our front desk team is always available to help with any connectivity concerns during your stay. Nonetheless, we are thrilled that your experience with our loyalty programme left such a positive impression. We truly value your Platinum status and your loyalty to Accor. We look forward to the pleasure of seeing you again. Best regards, Team Ibis Amsterdam Centre Stopera

Dear Stephanie, Thank you for writing a review. We are delighted that you found your stay so comfortable and that our team made you feel welcome. It is lovely to know that the beds gave you a restful night and that you appreciated the generous bathroom and shower. However, we are sorry that the internet speed fell short of your expectations. Our hotel offers high-speed WiFi, and our reception team is always on hand to help with any connectivity issues during your stay. Finally, we are glad you chose to stay with us for your friends’ trip and that you booked directly through our website. We do hope to have the opportunity to welcome you back in the future. Best regards, Team Ibis Amsterdam Centre Stopera

Dear Trevor, Thank you for choosing our hotel. We are delighted that you and your family enjoyed your visit with us. Our team is glad you appreciated the attentive service throughout your stay. We are also pleased that you found the hotel to be comfortable and the rooms perfectly clean. It is wonderful to know the check-in process was easy and everything met your expectations from arrival onward. Our central location makes it convenient for guests to explore the highlights of Amsterdam, and we are happy this added to your overall experience. We hope to welcome you back in the future. Best wishes, Team Ibis Amsterdam Centre Stopera

Dear Sheree, We appreciate your thoughtful review. We are delighted that you found our team so welcoming and attentive during your stay. Guest recognition truly motivates us all, and we are happy that Laura’s service made a special impact on your visit. It is great to hear that your upgraded room, with a lovely view of the canal, made your experience even more memorable. Our staff always aim to provide guests with both comfort and personal touches. We also appreciate your positive feeling about the Accor ALL loyalty programme. The connection you feel with our hotel and brand means a lot to us, especially coming from a loyal member like yourself. We all look forward to seeing you again in the future. Best regards, Team Ibis Amsterdam Centre Stopera

Dear Earl, Thank you for positively reviewing your visit. We are delighted that you enjoyed our central spot in the city and the wonderful view from your room. Our team is happy that your stay met your expectations and you appreciated the calm of our canal-side surroundings. It is great that your experience with us left you feeling so satisfied during your visit as a couple. We certainly look forward to the pleasure of welcoming you back in the future. Kind regards, Team Ibis Amsterdam Centre Stopera

Dear Abdulaziz, Thank you for taking the time to share details of your recent visit to our hotel. We sincerely apologize that your experience fell short in several areas. We regret that you found essential amenities missing from your room. However, irons are available at the reception and we do provide downstairs guest fridge and freezer, where medication can be stored. Your comments on the breakfast and overall value are important to us, and we will certainly take them into consideration for future improvements. It is clear from your review that we did not meet your expectations during this stay. We hope to see you again for a more enjoyable experience. Best wishes, Team Ibis Amsterdam Centre Stopera