ibis Amsterdam Centre Stopera 3 stars

Customer review rating (ALL Rating) 4.3/5 2,143 reviews

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Description

Hotel extras

  • In the centre and on the edge of the historic Canal Ring

  • Reception available 24/7

  • Within 20 minutes by metro to Rai Convention Centre and 10 minutes to central station

  • Breakfast available at the hotel

Our accommodation(s)

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Hotel location

ibis Amsterdam Centre Stopera

Valkenburgerstraat 68
1011 LZ AMSTERDAM
Netherlands

GPS:52.369905, 4.907566

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property

IBIS KITCHEN LOUNGE

The Bar: a friendly place to get together at any time of day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  2,143 reviews

TripAdvisor Rating  4.0/5  3,719 reviews

poor services and expensive

Customer review rating 2.0/5

Dino P. C. Business - Confirmed reviews ALL

i made an error during the reservation and I tried to expose the problem to the responsible and no answer. you can find the ticket in the system. Zero flexibility to undestand the customers. In year, traveling and being in IBIS family was the fisrt time that the manager of the hotel took an strong and non polite position.

Dear Dino Pablo, Thank you for taking the time to review your stay. We are delighted that you appreciated the cleanliness of our hotel, as we prioritize maintaining a high standard of hygiene for all our guests. It is also wonderful to know that you value our sustainable development initiatives, which are an integral part of our commitment to environmental responsibility. However, we are sorry that your stay did not fully meet your expectations. While our flexible tariffs are designed to provide guests with convenience, we understand that situations arise where greater flexibility may be desired. However the policy that had been booked is non-refundable. Nonetheless, we are pleased to hear that the level of recognition you received as an ALL member was satisfactory. Our loyalty program is designed to make our members feel valued across all our locations, including Amsterdam, and we apologize if this was not entirely reflected during your interaction with us. We are situated in the heart of Amsterdam, allowing our guests to conveniently explore the city's cultural and historical highlights, and we regret that this aspect did not fully compensate for the other challenges you encountered. We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards, Team Ibis Amsterdam Centre Stopera

Well located

Customer review rating 4.5/5

Dg Families - Confirmed reviews ALL

Spacious rooms, helpful staff, and a relatively quiet location make this hotel an excellent option.

Dear Guest, Thank you for such a great review. We are delighted to see that you valued the ample size of our rooms, the dedication of our staff, and the peaceful atmosphere of our location. It is wonderful to know that our efforts to ensure a comfortable stay in the heart of Amsterdam, with easy access to the city's most cherished attractions, have been appreciated. We are also pleased that you found the online booking process to be smooth and convenient, reflecting our commitment to providing a hassle-free experience from the very beginning. Your kind words serve as a testament to the high standards we strive to maintain at ibis Amsterdam Centre Stopera. We look forward to a return visit from you in the future. Best wishes, Team Ibis Amsterdam Centre Stopera

Well located

Customer review rating 3.5/5

Desi Business - Confirmed reviews ALL

It's close to the city centre. It's about 10min walk from the city centre and 20min from the central train station. Nice environment and the staff was very polite and helpful. Nice food at the hotel restaurant. The only minus is the absence of coffee and tea in the room. However, I don't know if this is the policy in the hotels in Amsterdam. Ibis hotels in other countries provide instant coffee and tea in the room. Overall a nice experience.

Dear Desi, We would like to thank you for this review about your recent experience in our hotel. We are delighted that you found our hotel's environment to your liking and that our staff's politeness and helpfulness contributed positively to your experience. It is also rewarding to hear that you had the opportunity to enjoy the culinary offerings at our hotel restaurant. However, we regret that the absence of in-room coffee and tea amenities did not meet your expectations. At ibis Amsterdam Centre Stopera, we strive to provide a comfortable and convenient experience for all our guests. While we do not provide coffee and tea making facilities in all rooms, we are pleased to offer these amenities in our premium rooms, along with complimentary mineral water, to enhance our guests' stay. For future visits, you may consider upgrading to a premium room to enjoy these additional comforts. Nonetheless, we are pleased that you appreciated our prime location, conveniently situated within walking distance to the city centre and central train station, allowing our guests to explore Amsterdam's numerous attractions with ease. We hope to welcome you back. Best wishes, Team Ibis Amsterdam Centre Stopera

Horrible staff

Customer review rating 0.5/5

Will N. Solo - Confirmed reviews ALL

The young woman the day I checked in was so rude and threatening, I did not feel safe talking to any staff for four days

Dear Mr. T., Thank you for taking the time to review your stay. Please accept our apologies for the inconvenience that occurred during your stay. We take your feedback seriously. We would like to hear your full story, so we can follow up with our staff on your feedback. We would appreciate you contacting us with further details. We hope that you will allow us the opportunity to provide you with an improved stay in future. Best regards, Team Ibis Amsterdam Centre Stopera

Well located, really comfortable stay

Customer review rating 4.0/5

Georgia Couples - Confirmed reviews ALL

Well located, central to all places nearby. Hotel was just right for what we were looking for.

Dear Georgia, We would like to thank you for this review about your recent experience in our hotel. We are delighted that you enjoyed the central location, comfort, and overall quality of our hotel. It is wonderful to hear that our establishment provided just the right atmosphere for your stay in Amsterdam, with our SweetBeds, double glazed windows for a peaceful rest, and proximity to the city's famous Canal Ring. We hope to welcome you back. Best wishes, Team Ibis Amsterdam Centre Stopera

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Other web-users rate our hotel

  • 1,490 reviews 9.2/10 Location
  • 1,902 reviews 6.1/10 Room
  • 1,609 reviews 8.9/10 Service
  • 28 reviews 8.9/10 WiFi
  • 856 reviews 6.4/10 Cleanliness
  • 760 reviews 8.2/10 Breakfast
  • 414 reviews 4.5/10 Value
  • 127 reviews 4/10 Bar

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