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ibis Amsterdam Centre Stopera Hotel 3 stars

Customer review rating 4.3/5 9,200 reviews

ALLSAFE approved hotel

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ibis Amsterdam Centre Stopera
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+ 17 Services

Hotel extras

  • An ALLSAFE Bureau Veritas certified hotel

  • In the centre and on the edge of the historic Canal Ring

  • Reception available 24/7

  • Within 20 minutes by metro to Rai Convention Centre and 10 minutes to central station

  • Breakfast, lunch and dinner options at the hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Amsterdam Centre Stopera

Valkenburgerstraat 68
1011 LZ amsterdam
netherlands

Tel: +310207219173

Fax: (+31)0205319145

Check-in from 14h00

Check out up to 12h00

  • AMSTERDAM :  51,53,54 WATERLOOPLEIN

  • AMSTERDAM :  9 Mr.Vissersplein

  • My hotel :  14 Mr VISSERPLEIN

  • By plane

    ROTTERDAM ZESTIENHOVEN At 69km / 42.88 miles

  • By plane

    SCHIPHOL AIRPORT At 16km / 9.94 miles

  • By boat

    AMSTERDAM CENTRAL STATION At 1.5km / 0.93 miles

  • By helicopter

    SCHIPHOL HELIPAD At 16km / 9.94 miles

  • By car

    S101 Westpoort At 10km / 6.25 miles

  • By car

    S112 Centrum At 5km / 3.13 miles

  • By car

    S114 Zeeburg At 5km / 3.13 miles

  • By car

    S116 CENTRUM At 5km / 3.11 miles

  • By train

    AMSTEL STATION At 3.2km / 1.99 miles

  • By train

    AMSTERDAM CENTRAL At 1.5km / 0.93 miles

  • By train

    RAI STATION At 4.5km / 2.8 miles

  • By train

    WTC ZUID STATION At 5.1km / 3.17 miles

GPS :52.369905, 4.907566

Hotel services

IBIS KITCHEN

IBIS KITCHEN

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
Catering services
  • No Restaurant
  • One Bar
  • Snack and beverage machine
    • Snack and beverage machine
  • Breakfast
    • Express Additional charge
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 207 rooms
    • 2 rooms for people with reduced mobility
    • No family room
    • No connecting room
    • 207 non-smoking rooms
    • 7 floors
  • Languages spoken at the hotel
    • English
    • Spanish
    • German
    • Dutch
    • French
    • Italian
  • Lounge
    • Waiting area or lounge
  • Laundry / Valet Services
    • Pressing Additional charge
    • Dry cleaning / Ironing
  • Wi-Fi
    • WiFi in the communal areas
    • High Speed WiFi Additional charge
    • WiFi at the hotel
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Express check-out
  • Luggage storage
    • Luggage storage
  • Desk equipment available
    • Plugs and converters available on desks Additional charge
    • Shoe shine machine
  • Iron
    • Iron at reception
Access to property
  • Waterlooplein Additional charge
    • Near the property
Family
  • Services for children
    • Childrens TV Channels
    • Board games available

Our accommodation(s)

All 207 rooms were completely renovated in 2018 to suit the requirements of the contemporary traveler.

Our guest reviews for
ibis Amsterdam Centre Stopera

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

9,200 reviews

TripAdvisor Rating 4.0/5

3,584 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Well located and good value for money

Customer review rating 4.0/5

Renato Couples - 14/10/2021 Confirmed reviews ALL

The hotel was simple but clean and good for overnights. Very close to the city center but still in a quiet area. All staff where nice and approachable

Friendly hotel

Customer review rating 3.5/5

Matt Business - 12/10/2021 Confirmed reviews ALL

Two nights business travel.

Well located, helpful and friendly staff, good stay

Customer review rating 4.5/5

Jason Business - 06/10/2021 Confirmed reviews ALL

All went well. Location of the hotel is great. Canal view rooms give another ambience. Good to stay there if you plan to spend more than 2-3 days at the hotel. The breakfast was very good, all that you needed to start your day. only drawback was the cutlery... The hotel is committed to environmentally friendly cutlery but the ones there do not "work". Message to the hotel management: please find another supplier, more solid ones.

Dear Jason We very much appreciate your comments regarding your stay at the ibis Amsterdam Centre Stopera. Thank you for the compliments regarding the breakfast! We are very happy that we are back to our trusty buffet! Your comment regarding the wooden cutlery is noted and we will look for possible alternatives. For your health&safety we prefer packaged cutlery sets at the moment and we made a commitment to limit our plastic waste. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, - Facility Coordinator IBIS AMSTERDAM CENTRE STOPERA Valkenburgerstraat 68 - 1011 LZ Amsterdam – the Netherlands Tel.: +31 (0)2 05 31 91 60 - Fax : +31 (0)2 05 31 91 45 H3… ibis.com - accorhotels.com

I always love to stay at Ibis Amsterdam Centre Stopera.. good location, great friendly staff!

Customer review rating 5.0/5

Yves -. B. Solo - 05/10/2021 Confirmed reviews ALL

As during my previous stays, I just love how the staff makes you feel welcome.. super friendly and personal.. the rooms are nice and convenient.. I was offered an upgrade to a canal view room which was nice. The only thing was, with that I got a 'bonus' package.. some soap, body lotion and slippers.. and in my feeling that is a nice gesture but not something that really brings added value.. maybe think of something that is a real extra and not so much a gesture (maybe women appreciate this gift more then men? although I'm gay hahaha). Breakfast buffet is very nice as well, I would personally replace the chicken sausages that are too little baked and are funny in their skin.. but again thats a detail. BUT without going on about those little details.. AGAIN my compliments to all staff that make you feel super welcome as a guest!...I will definitely be back next time!!!! All the best.

Dear Yves, Thank you for the kind words! The fact that you are a returning guest is the greatest compliment that we can get and i will share your compliments with the team. Thank you for the feedback regarding the package & chicken sausage. :) We hope to welcome you again in the near future, it always a great pleasure to have you as our guest! Sincerely, - Facility Coordinator IBIS AMSTERDAM CENTRE STOPERA Valkenburgerstraat 68 - 1011 LZ Amsterdam – the Netherlands Tel.: +31 (0)2 05 31 91 60 - Fax : +31 (0)2 05 31 91 45 H3… ibis.com - accorhotels.com

Awesome staff made it enjoyable.

Customer review rating 5.0/5

G. S. Couples - 05/10/2021 Confirmed reviews ALL

Night manager Max always on hand to help us with all kinds of issues, travel and transportation.

Dear Awesome G., Thank you for completing the survey, Your kind words brought a big smile to the faces of Sandra en Max! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, - Facility Coordinator IBIS AMSTERDAM CENTRE STOPERA Valkenburgerstraat 68 - 1011 LZ Amsterdam – the Netherlands Tel.: +31 (0)2 05 31 91 60 - Fax : +31 (0)2 05 31 91 45 H3… ibis.com - accorhotels.com

There was a terrible sewage smell coming from the bathroom

Customer review rating 0.5/5

Hava P. Couples - 02/10/2021 Confirmed reviews ALL

There was a terrible, awful raw sewage smell coming from the bathroom that kept wafting into the room. We had to stuff all the drains and vents in the bathroom with toilet tissue… and had to sleep the whole night with the window open. On top of that, the towels provided were covered in hair (not ours.) Also, we were charged tourist fee? We live in Amsterdam across the street from the hotel. We were only there for one night because our apartment was being painted and I’m eight months pregnant and didn’t want to breathe in the fumes.

Good location

Customer review rating 4.5/5

Natali Friends - 01/10/2021 Confirmed reviews ALL

I’m fully satisfied with my stay in the hotel. The small room as for 2 persons, but it was expected by me. So it was okay as for 3 nights. Near to city central.

great location

Customer review rating 4.5/5

Jojac Couples - 28/09/2021 Confirmed reviews ALL

all organized very well. Even with corona-issues , everything ok

Very good!

Customer review rating 5.0/5

Anonymous Families - 27/09/2021 Confirmed reviews ALL

Everything were fine and service was super good

Quite stay

Customer review rating 3.0/5

Hussain A. Families - 26/09/2021 Confirmed reviews ALL

Hotel is very quiet and clean with good price, not very good location for anyone wants to be at the center and far away walking from central station. Could say 3 star hotel but 2 star for the location

Dear HUSSAIN A., Thank you for taking the time to tell us about your experience at the ibis Amsterdam Centre Stopera. I am sorry that you find our location did not meet your expectations. We are as you say a short walk from Central Station, however we are in a beautiful part of the city Centre which is often found to be pleasurable as it is a little less busy. May I be so bold and recommend our Ibis next to Central Station for any future trips to the city of Amsterdam. We appreciate your sharing your experience and hope you will chose our ' sister' location during your next visit. This will offer us the opportunity to make your stay even more enjoyable in the near future. Sincerely, - Facility Coordinator IBIS AMSTERDAM CENTRE STOPERA Valkenburgerstraat 68 - 1011 LZ Amsterdam – the Netherlands Tel.: +31 (0)2 05 31 91 60 - Fax : +31 (0)2 05 31 91 45 H3… ibis.com - accorhotels.com

Very enjoyable stay

Customer review rating 4.5/5

Gabrielle M. G. Couples - 21/09/2021 Confirmed reviews ALL

We stayed for 4 night's to see our son who has moved to Amsterdam a few years ago. The hotel was easy to get to from the airport & close to all amenities. The staff were friendly & welcoming, we had a very pleasant stay & would really recommend a stay in Ibis Stopera.

Staf helpful

Customer review rating 5.0/5

Regia Business - 16/09/2021 Confirmed reviews ALL

Nice location, close to supermarket also easy access to city Center. Staf always very helpful.

Dear Regia, Thank you for the positive feedback! We are looking forward to welcome you again in our hotel! Kind regards, - Facility Coordinator IBIS AMSTERDAM CENTRE STOPERA Valkenburgerstraat 68 - 1011 LZ Amsterdam – the Netherlands Tel.: +31 (0)2 05 31 91 60 - Fax : +31 (0)2 05 31 91 45 H3… ibis.com - accorhotels.com

Good stay, convenient location

Customer review rating 4.5/5

Antonio Families - 14/09/2021 Confirmed reviews ALL

Had a room with a view to one of the water channels, descent room, a bit smaller than usual Ibis rooms I experienced in the past in some other countries. Staff quite friendly and helpful. Breakfast was limited due to covid regulations, but still enjoyed it.

Dear Antonios, We very much appreciate your comments regarding your stay at the ibis Amsterdam Centre Stopera. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you for the kind compliments regarding the breakfast! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, - Facility Coordinator IBIS AMSTERDAM CENTRE STOPERA Valkenburgerstraat 68 - 1011 LZ Amsterdam – the Netherlands Tel.: +31 (0)2 05 31 91 60 - Fax : +31 (0)2 05 31 91 45 H3… ibis.com - accorhotels.com

Friendly personnel

Customer review rating 3.5/5

Thierry J. Solo - 12/09/2021 Confirmed reviews ALL

Staff super nice and friendly The Parking filter on the All app, which I used to select which Accor hotel I would stay in in Amsterdam, is very misleading: the parking is walking distance but doesn’t belong to the hotel and it is super expensive (55/night)

Dear Thierry, , We very much appreciate your comments regarding your stay at the ibis Amsterdam Centre Stopera. We understand your point regarding the parking. On the app you can see that there is public parking and paid, but it doesn't mention any pricing.. The decision to do this was based on the fact that there are different options for parking with different rates. We will look into providing more information via the app regarding the options and pricing of parking. Especially when the parking rates feel out of balance with the room rates (unfortunately we do not control the parking rates). The kind comments regarding the staff will be shared with the teams! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, - Facility Coordinator IBIS AMSTERDAM CENTRE STOPERA Valkenburgerstraat 68 - 1011 LZ Amsterdam – the Netherlands Tel.: +31 (0)2 05 31 91 60 - Fax : +31 (0)2 05 31 91 45 H3… ibis.com - accorhotels.com

All staff very helpful

Customer review rating 4.5/5

Bob B. Couples - 06/09/2021 Confirmed reviews ALL

The room was small but the bed was very comfortable. It would have been helpful to have a phone in the room but I know there were restrictions because if COVID. Since we were not familiar with Amsterdam, the staff helped us every morning to tell us how whet to the place we wanted to go.

Dear Robert, We very much appreciate your comments regarding your recent stay at IBIS Amsterdam Centre Stopera. It is always a pleasure to receive such positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues. Thank you again for sharing your experience and we look forward to warmly welcoming you again to IBIS Amsterdam Centre Stopera in the near future. Yours sincerely, - Facility Coordinator IBIS AMSTERDAM CENTRE STOPERA Valkenburgerstraat 68 - 1011 LZ Amsterdam – the Netherlands Tel.: +31 (0)2 05 31 91 60 - Fax : +31 (0)2 05 31 91 45 H3… ibis.com - accorhotels.com

Good stay , tiny room

Customer review rating 3.5/5

Giacomo Friends - 30/08/2021 Confirmed reviews ALL

The stay was good, 15/20 mins off central station.. The room was a bit smaller than I remembered, also we didn’t get towels for few days so we had to ask to staff. Breakfast absolutely not worth the 12€

Dear Giacomo, Thank you again for sharing your experience!. That you are a returning guest is the greatest compliment that we can receive. Sincerely, - Facility Coordinator IBIS AMSTERDAM CENTRE STOPERA Valkenburgerstraat 68 - 1011 LZ Amsterdam – the Netherlands Tel.: +31 (0)2 05 31 91 60 - Fax : +31 (0)2 05 31 91 45 H3… ibis.com - accorhotels.com

uncomfortable stay...customer care

Customer review rating 1.5/5

Vikram M. Couples - 24/08/2021 Confirmed reviews ALL

On our arrival, we were told the rooms were not ready but we saw that another group of travellers were allotted a room before us and before the official check-in time. The air cooler in our room was not working so we could not sleep well and had to ask for it to be fixed next day and also a fan, after which it was okay. I think these things should be regularly checked. There was no body wash in our room, when we complained at the reception, we were told it will be replaced but to our surprise when we came back later it was still not there and we had to wait until next day to go to the reception again as there is no phone in the room. Which is another surprise - being a 3 star hotel how can you not have a phone in the room. Lastly, since the room was not ready for checkin we were sitting in the lobby and a staff member told us that we cannot sit there unless we order something. I asked the hotel staff to book a cab for us to the airport, they did and told us clearly the charge would be 45 euros and that was displayed on the board there as well. However, the cab driver asked us to pay 47 and showed us a whatsapp message that he had agreed with the hotel for 47. Although the amount is low I dont like that there was wrong information given to us. This was a very bad experience and it is due to these reasons that I cannot recommend your hotel to anyone else or visit again.

Dear Vikram, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We understand that our system of allocating the rooms for arrivals can feel unfair and frustrating and we are very sorry for that. We need to be more clear during check-in about situation and why some guests can check in directly while we ask other guests to wait. Our housekeeping team works very hard to get the rooms clean and available on time but also to guarantee safety and quality. Normally we are very good in providing both aspects, but in your situation, our service was not what you may expect from us and we deeply apologize. Also regarding your comment about the restaurant, we will definitely talk with the supervisors and the F&B team about the situation of you sitting in our restaurant. When you are a hotel guest (even if you are not checked in yet), you can sit where ever you want. It really shocked us, that you were approached like this. We removed the phones because it is an ALLSafe requirement, it is to guarantee your health and safety in the current pandemic. We share your opinion that it is safe but not very guest friendly. Vikram, we can do better than this and we would like to prove this to you.. We would like to invite you for a new weekend in our hotel complementary (room and breakfast), to prove that we can do much better. Please contact my operations manager directly: H3… to inform us when you would like to stay with us. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, we will be very thankful. Sincerely, - Facility Coordinator IBIS AMSTERDAM CENTRE STOPERA Valkenburgerstraat 68 - 1011 LZ Amsterdam – the Netherlands Tel.: +31 (0)2 05 31 91 60 - Fax : +31 (0)2 05 31 91 45 H3… ibis.com - accorhotels.com

Nice 4 day stay

TripAdvisor rating 4.0/5

Maps286651 09/08/2021 TripAdvisor review

We have had 4 days at the IBIS Stopera - good service, clean rooms - and certainly a good location for walk-abouts in the citycentre - and close to supermarkets, good eating, Excelent price/value match

Great hotel

TripAdvisor rating 5.0/5

Kiyil 11/02/2020 TripAdvisor review

This hotel was great for our stay. It is a bit of a walk to the centre, and to various areas around amsterdam. To the musuem area it is 30 mins. Im sure you can get public transport but we never did as we love walking. The rooms were clean and the beds were comfy. The breakfast is top notch and there was so much choice!! The guy at breakfast was so helpful and cheery too. In fact all the staff were spot on from checking in to leaving so thank you!

Dear Kiyil, Thank you for taking the time to write a review about your stay with us. I'm happy to read that you had a great time in Amsterdam and at our hotel itself. We do hope to welcome you back in the near future and may your stay be as wonderful as this one. Warm Regards, Sharon

Watch gone missing

TripAdvisor rating 1.0/5

athaliaa2020 Family - 11/01/2020 TripAdvisor review

Overall the hotel is average. Until one day my mom in law accidentaly left her tag heuer watch in the bathroom when she need to wash her hand. And forgot to take it with her when she left her room. When she realised, we were far away from the hotel, She thought it will be ok and just leave it until we comeback to hotel. As she leave it in her hotel room not somewhere public. When we were back it's not there anymore:(

Dear sir, Allow me to reiterate my sincere apologies for the inconvenience you have experienced during your stay and we regret that the loss of your mother-in-laws watch has tainted your visit to Amsterdam and foremost your stay with Ibis Amsterdam Centre Stopera. Regrettably we have been unable to ascertain anything out of the ordinary in our investigations and our conclusion has been that the security measures taken at our establishment are in place. Please rest assured that no stone has been unturned in ascertaining a possible explanation for the missing watch. Please take the time to contact us if and when we can be of any further assistance. Kind regards Team ibis Amsterdam Centre Stopera

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