ibis Amsterdam Centre Stopera 3 stars

Customer review rating (ALL Rating) 4.3/5 1,999 reviews

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Description

Hotel extras

  • In the centre and on the edge of the historic Canal Ring

  • Reception available 24/7

  • Within 20 minutes by metro to Rai Convention Centre and 10 minutes to central station

  • Breakfast available at the hotel

Our accommodation(s)

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Hotel location

ibis Amsterdam Centre Stopera

Valkenburgerstraat 68
1011 LZ AMSTERDAM
Netherlands

GPS:52.369905, 4.907566

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property

IBIS KITCHEN LOUNGE

The Bar: a friendly place to get together at any time of day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,999 reviews

TripAdvisor Rating  4.0/5  3,741 reviews

Simply Terrible

Customer review rating 0.5/5

G. Couples - Confirmed reviews ALL

The only good part of the hotel is the reception staff. The room corridors and overall experience was extremely poor.

Dear G., Thank you for taking the time to share your feedback. We are delighted that you found our reception staff to be welcoming and friendly. It is always heartening to hear positive remarks about our team, who strive to provide a warm welcome to all our guests. However, we are disheartened to learn that aspects of your stay did not meet your expectations, particularly regarding the cleanliness and state of the room and corridors. We take pride in our rigorous daily housekeeping and lament that on this occasion, we appear to have fallen short. We are sorry to hear that these issues marred your experience and understand the importance of maintaining a pristine environment for our guests. Your concerns will be shared with our housekeeping team to ensure our standards are fully upheld. We hope that you will return in the future for a more enjoyable stay. Kindest regards, Team Ibis Amsterdam Centre Stopera

Not satisfied

Customer review rating 2.0/5

Anonymous Couples - Confirmed reviews ALL

The air conditioning of the room does not work well, there are problems in terms of hygiene, we saw hairs on the towels. They wrote that the lack of a brush in the toilet is due to hygiene, but on the contrary, the lack of a brush in the toilet is a hygiene problem. Room cleanliness was not to our liking. We were not satisfied in general.

Dear Guest, Thank you for taking the time to share your feedback. We were concerned to read that your stay did not meet the high standards we strive to uphold. While we offer an air cooling system designed to maintain a comfortable environment, we regret to hear it did not meet your expectations. We understand the importance of a clean and welcoming room, and we apologize for any discomfort caused by the oversight in bathroom cleanliness. Our housekeeping standards are normally very high and your experience does not reflect our commitment to guest satisfaction. Moreover, we take note of your comments regarding the toilet brush and will re-evaluate our practices to ensure we are meeting our guests' needs while maintaining our hygiene standards. We hope that you will return in the future for a more enjoyable stay. Kindest regards, Team Ibis Amsterdam Centre Stopera

Do not stay here. Traumatizing place. Terrible staff

TripAdvisor rating 1.0/5

Kate K TripAdvisor review

DO NOT COME TO THIS IBIS. TRAUMATIZING EXPERIENCE. The room had blood on the mattress and the sheets were pulled back. Ejaculation on the couch… I immediately left and wanted to check out. The front desk was so rude and laughed at me. Literally said “expectation vs reality huh?” That’s how you handle a guest being traumatized after traveling for 10 hours to now have to find a new place to stay? After all this they charged my card without my consent! THEA MEERENDONK reach out to me immediately I have reported fraud and you need to resolve this with my credit card. ITS BEEN SINCE OCTOBER. GIVE ME MY REFUND. I did NOT stay here because I was HORRIFIED by what I saw in that room. The customer service I received this day lacked professionalism and compassion. This ruined a trip I planned for months. The least you could do is not charge me for a room I never stayed in.

Great experience

Customer review rating 5.0/5

Shay Families - Confirmed reviews ALL

No problems at all. Food was great. Rooms where great. Beds where great. Staff where great. In a great location. Just great

Dear Shay, Thank you very much for this kind review of your recent stay. It's fantastic that your stay with us at ibis Amsterdam Centre Stopera left such a positive impression. We are delighted that you appreciated the culinary offerings, the comfort of our rooms, and the quality of our SweetBeds. It is our pleasure to know that our team's service contributed positively to your stay. While we strive to provide a seamless experience for all our guests, we acknowledge there's always room for improvement and take all feedback seriously. Finally, it's great that our central location added to the convenience of your visit, making the city's attractions easily accessible. We look forward to seeing you again soon. Best regards, Team Ibis Amsterdam Centre Stopera

Perfect getaway

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Friendly staff, great facilities and clean

Dear Guest, Thank you very much for this kind review of your recent stay. It is wonderful to hear that your stay with us was so enjoyable. We are delighted that you appreciated our helpful team members, the quality of our facilities, and the cleanliness of our accommodations. Maintaining a warm and welcoming environment, along with spotless rooms, is a top priority for us at ibis Amsterdam Centre Stopera, and your recognition of these efforts is truly valued. We look forward to seeing you again soon. Best regards, Team Ibis Amsterdam Centre Stopera

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Other web-users rate our hotel

  • 1,492 reviews 9.2/10 Location
  • 1,852 reviews 6.1/10 Room
  • 1,603 reviews 9/10 Service
  • 25 reviews 9.1/10 WiFi
  • 807 reviews 6.7/10 Cleanliness
  • 772 reviews 8.2/10 Breakfast
  • 242 reviews 6.2/10 Amenities
  • 110 reviews 6/10 Bar

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