ibis Amsterdam Centre Stopera

ibis Amsterdam Centre Stopera 3 stars

Customer review rating (ALL Rating) 4.4/5 815 reviews

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Description

Hotel extras

  • An ALLSAFE Bureau Veritas certified hotel

  • In the centre and on the edge of the historic Canal Ring

  • Reception available 24/7

  • Within 20 minutes by metro to Rai Convention Centre and 10 minutes to central station

  • Breakfast, lunch and dinner options at the hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

ibis Amsterdam Centre Stopera

Valkenburgerstraat 68
1011 LZ AMSTERDAM
Netherlands

  • AMSTERDAM:  51,53,54 WATERLOOPLEIN

  • AMSTERDAM:  9 Mr.Vissersplein

  • My hotel:  14 Mr VISSERPLEIN

  • By plane

    ROTTERDAM ZESTIENHOVEN At 69km / 42 miles

  • By plane

    SCHIPHOL AIRPORT At 16km / 9 miles

  • By boat

    AMSTERDAM CENTRAL STATION At 1km / 0 miles

  • By helicopter

    SCHIPHOL HELIPAD At 16km / 9 miles

  • By car

    S101 Westpoort At 10km / 6 miles

  • By car

    S112 Centrum At 5km / 3 miles

  • By car

    S114 Zeeburg At 5km / 3 miles

  • By car

    S116 CENTRUM At 5km / 3 miles

  • By train

    AMSTEL STATION At 3km / 1 miles

  • By train

    AMSTERDAM CENTRAL At 1km / 0 miles

  • By train

    RAI STATION At 4km / 2 miles

  • By train

    WATERLOOPLEIN 51-53 At 0km / 0 miles

  • By train

    WTC ZUID STATION At 5km / 3 miles

GPS:52.369905, 4.907566

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar

IBIS KITCHEN

Currently unavailable

IBIS KITCHEN

Our accommodation(s)

All 207 rooms were completely renovated in 2018 to suit the requirements of the contemporary traveler.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  815 reviews

TripAdvisor Rating  4.0/5  3,618 reviews

Certificate of excellence 2022

Ok Stay

Customer review rating 2.5/5

A Friends - Confirmed reviews ALL

Rooms were small but ok, not cleaned very well, shower gel never topped up, no hand towels Also, had a bad experience where one of the staff, white hair skinny man actually put his hands on me and said "please can you move away from here" - this was whilst I was standing in reception and perhaps got too close to the computer, this was quite shocking to see this

Well located, very helpful staff

Customer review rating 4.5/5

Anonymous Friends - Confirmed reviews ALL

The staff were so helpful with any questions we had. The hotel is within walking distance of all the central attractions of Amsterdam and very close to a metro stop for going further out. Room was exactly what you expect from an IBIS.

Dear DANIEL H., We very much appreciate your comments regarding your stay at the ibis Amsterdam Centre Stopera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

The room wasn’t ready at the guaranteed check in time

Customer review rating 1.5/5

Matt Couples - Confirmed reviews ALL

I was forced to wait because they didn’t have the room ready on time. The staff wasn’t particularly helpful, and didn’t seem to care that I was inconvenienced by waiting for a room.

Dear MATTHEW C., Thank you for taking the time to tell us about your experience at the ibis Amsterdam Centre Stopera. I am sorry that your experience did not meet your expectations; this is not the way we operate, please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We will investigate further, please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

LOCATION WAS EASY TO FIND, GREAT CUSTOMER SERVICE

Customer review rating 5.0/5

Michael R. Families - Confirmed reviews ALL

GREAT CUSTOMER SERVICES, EVERYONE WORKING AT THE ESTABLISHMENT MADE MY STAY ENJOYABLE

Dear Mr. R., First of all we would like to thank you for staying at the Ibis Centre Stopera Hotel. We are very grateful for your positive comments about the hotel, they help us to continue giving our best with our service. We hope to welcome you again at our hotel and we remain at your entire disposal for anything else you may need. Ibis Centre Stopera Staff

Good location

Customer review rating 3.0/5

Alisa Couples - Confirmed reviews ALL

Location is very good, all sightseeings is about 2-3 km distance. When we made reservation, we asked for early check in as we arrived Amsterdam early. When we arrived to the hotel we were told that our room is not ready, because hotel was sold out last night, but we were promised that if we will be back later our room will be ready - they promised to prepare it asap. We explained that at 16.00 we have to be in other place. We came back 2-3 hours later and still were told that room will be ready at 15.00. We couldnt accept that and kindly ask to get room erarlier again, explained the situation. Fortunatelly we got eatlier check in. When you book premium room it sholdnd be such a big deal to prepare room earlier, as they have two cleaning workers per one room. I, as a costumer, do not care if i will get room nr 507 or 501 as long as it is the same class that i've booked. Room was ok, view was very nice. Room was not very clean - during 3 days nobody cleaned floor. Floor was very dusty under the bed. After the first night we asked for extra blanket on the reception, but we didnt get it. Hotel is ok, but next time we will choose other hotel.

Dear A., First of all we would like to thank you for staying at the Ibis Centre Stopera Hotel. We want to thank you for taking the time to do this evaluation of our hotel. We are glad that we were able to give you a room before the check in time of 15:00 hours and we are very sorry about what you mentioned of the room floor cleanliness. We would have loved to know about it while you were here so we could fix it immediately. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short or there has been some kind of misunderstanding. We hope that you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. We hope to welcome you again at our hotel and we remain at your entire disposal for anything else you may need. Ibis Centre Stopera Staff

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