Mövenpick Hotel Amsterdam City Centre 4 stars

Name: Mövenpick Hotel Amsterdam City Centre | 4-Star Hotel | ALL - ALL
Address: Piet Heinkade 11, AMSTERDAM, 1019 BR, NL
Telephone: +31205191200
Rating: 4.5

Customer review rating (ALL Rating) 4.5/5 2,968 reviews

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Piet Heinkade 11, 1019 BR AMSTERDAM, Netherlands

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Mövenpick Hotel Amsterdam City Centre

Mövenpick Hotel Amsterdam City Centre is a 4-star hotel along the IJ waterway, 15 minutes' walk from Centraal Station and close to famous sights. All of our soundproofed, modern rooms and suites feature city or river views. Our conference and meeting centre offers versatile Amsterdam event spaces for up to 450 guests, and we are part of ijVENUES, which can easily host large events. Savour creative international cuisine in our restaurant and unwind with craft cocktails at our Lobby & Lounge Bar.

We are a Green Globe Platinum certified hotel, with a Green Globe meeting package to help reduce the effect of your meetings on the environment. Find us at the northern edge of Amsterdam's historic centre, next to the Muziekgebouw aan 't IJ concert hall and ijVENUES conference centre. Renowned sights like the Rijksmuseum, Dam Square and Oude Kerk, the city's oldest parish church, are all under 30 minutes away by tram or metro. You can also explore the city on foot, by bike or by boat from our hotel.

We're right next to the Passenger Terminal Amsterdam cruise ship port, and Centraal Station is 15 minutes on foot. Reach Amsterdam Schiphol Airport in 25 minutes by car or 30 by public transport. There are tram and bus stops just steps from our door.

Welcome to Mövenpick Hotel Amsterdam City Centre. We're proud to be Green Globe Platinum certified, with a location that's easily accessible by bike and on foot. Our friendly staff, from events consultants to the restaurant team, are always ready to help.

Mr. Remco Groenhuijzen, Hotel Management

Hotel extras

A 4-star Amsterdam hotel along the IJ waterfront
Impressive, versatile event spaces hosting up to 450 guests
Modern rooms and suites with city and river views
Spa area featuring saunas, massages and a 24-hour gym
International restaurant with an open kitchen and river views

Our accommodation(s)

Room

Classic King

3 pers. max
26 m² / 279 sq ft

Bedding 1 x King size bed(s)

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Room

Classic Twin

3 pers. max
26 m² / 279 sq ft

Bedding 2 x Twin bed(s)

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Room

Classic King View

3 pers. max
26 m² / 279 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Room

Classic Twin View

3 pers. max
26 m² / 279 sq ft

Bedding 2 x Twin bed(s)
Views: City View

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Room

SLEEP Twin

3 pers. max
26 m² / 279 sq ft

Bedding 2 x Twin bed(s)
Views: River side

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Room

SLEEP Twin with View

3 pers. max
26 m² / 279 sq ft

Bedding 2 x Twin bed(s)

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Room

Superior King

3 pers. max
26 m² / 279 sq ft

Bedding 1 x King size bed(s)

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Room

Superior Twin

3 pers. max
26 m² / 279 sq ft

Bedding 2 x Twin bed(s)

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Room

Superior King View

3 pers. max
26 m² / 279 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Room

Superior Twin View

3 pers. max
26 m² / 279 sq ft

Bedding 2 x Twin bed(s)

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Room

Executive King

2 pers. max
26 m² / 279 sq ft

Bedding 1 x King size bed(s)

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Room

Executive Twin

2 pers. max
26 m² / 279 sq ft

Bedding 2 x Twin bed(s)

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Room

Executive King View

2 pers. max
26 m² / 279 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Room

Executive Twin View

2 pers. max
26 m² / 279 sq ft

Bedding 2 x Twin bed(s)
Views: City View

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Room

Family Connecting Room

3 pers. max
52 m² / 559 sq ft

Bedding 1 x King size bed(s)
Accessible room

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Suite

Junior Suite

3 pers. max
38 m² / 409 sq ft

Bedding 1 x King size bed(s)

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Suite

Ambassador Suite

3 pers. max
57 m² / 613 sq ft

Bedding 1 x King size bed(s)

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Room

Family Connecting Room

3 pers. max
52 m² / 559 sq ft

Bedding 1 x King size bed(s)
Accessible room

See availabilities

Hotel location

Mövenpick Hotel Amsterdam City Centre

Piet Heinkade 11
1019 BR AMSTERDAM
Netherlands

GPS:52.377927, 4.914193

+31 20 519 1200

Central Train Station

Railway station

Access: 1.5 km / 0.93 mi 20 min walk / 5 min drive

Van Gogh Museum

Museums

Artis

Zoo

A'DAM Lookout

Tourist attraction

Holland Casino Leidse Plein

Casino

Dam Square (De Dam)

Historic monument

BIMHUIS

Entertainment/theatre district

Muziekgebouw

Opera/symphony/concert hall

Keukenhof

Botanical gardens

Rijksmuseum

Museums

Eastern Docklands River IJ

Marina

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Pets not allowed
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

Near the property

Car park

DOCK 11

DOCK 11 is a modern international restaurant, bringing together recognizable global dishes in a refined European setting. Find a cosy spot and choose from the à la carte menu. The venue overlooks the river, and natural light flows through tall windows.

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Meetings & Events

Number of Meeting Room: 15
Surface of the largest room: 381 m² / 4101 sq ft
Maximum seats capacity: 450
Maximum capacity for banquets: 280

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.5/5 2,968 reviews

Janet S. Couples - 6/14/2026 Confirmed reviews ALL

Dear Mrs. S., Thank you very much for sharing your more than positive feedback. We are delighted to learn you enjoyed our well-appointed and comfortable Junior Suite, our convenient location and delicious breakfast! We certainly look forward welcoming you again. Kind regards, Remco Groenhuijzen General Manager

Ming K. K. Business - 6/14/2026 Confirmed reviews ALL

You could make it sound more polished and balanced while still being candid about the issues you encountered: Thank you for inviting me to provide feedback on my recent stay. I arrived in Amsterdam on 23 May 2026 after a long journey from Singapore, including an eight-hour layover in Germany. By the time I reached the hotel at around 5:30 p.m., I was understandably quite exhausted. **Areas for Improvement** 1. Upon arriving at the hotel, I got out of the taxi with two checked-in suitcases, one piece of hand luggage, a messenger bag, and a cake. I was surprised that no porter came forward to assist with the luggage. Given the level of service I had expected, this left a less-than-ideal first impression. 2. During check-in, I noticed that all the standing counters were occupied, while the dedicated seated check-in area for ALL members was empty and unattended. Assuming that assistance would be provided there once a staff member became available, I took a seat to wait. However, the next available staff member attended to guests in the standing queue instead. After waiting for some time, I eventually gave up and joined the regular standing queue at the counter. It seems to me the ALL priority checkin was not upheld in this instance. 3. On one occasion, I noticed that the coffee mug used in my room had not been cleaned and had simply been placed back in the drawer. I understand this may have been an oversight by the housekeeping team, but it was nonetheless quite surprising. 4. I had folded and set aside the two bed runners on a few nights because I found them rather heavy and unnecessary. On one of the evenings, housekeeping appeared to have chucked the bed runners casually on the side of the bed, presumably forgetting to either replace it properly or remove it altogether. 5. On one occasion, I sent out two items for laundry service. When the laundry was returned in the same night, I was surprised to receive an additional five items that did not belong to me, along with my own two pieces. Although the tags on the extra items were addressed to my room, I had to contact room service to arrange for them to be collected. I was concerned by this lapse, as it suggests there may have been an error in the laundry handling process. **Positive Feedback** I would also like to highlight the excellent service provided by the breakfast team. Despite the busy morning crowds, the staff remained attentive and efficient, clearing tables promptly and ensuring that guests were well looked after. That said, a little more variation in the breakfast offerings from day to day would have been appreciated, particularly for guests staying for multiple nights. Overall, while there were several service lapses that I felt were worth bringing to your attention, I appreciate the efforts of the breakfast team and hope this feedback will be helpful in enhancing the guest experience moving forward.

Dear Mr. K., Thank you very much for taking the time to share such detailed feedback with us. We truly appreciate you highlighting the areas where your experience fell short, and we are sorry that we did not meet the level of service you rightfully expected. Your comments regarding the arrival experience, the ALL priority check‑in, housekeeping oversights, and the laundry mix‑up have been carefully noted. These situations do not reflect the standards we aim to uphold, and we regret the inconvenience and frustration they caused during your stay. Besides this we are pleased to learn you experiences positive encounters in our F&B department, and will ensure compliments will be internally shared for encouragement! Your feedback is invaluable in helping us improve, and we hope to have the opportunity to offer you a smoother and more seamless experience in the future! Kind regards, Remco Groenhuijzen General Manager

Sumer T. Business - 6/12/2026 Confirmed reviews ALL

Dear Mr. T., Thank you for your kind review. We are very glad to hear that our team provided good service and handled the medical emergency with care and professionalism, and hope you and your beloved ones are doing fine. We look forward welcoming you again! Kind regards, Remco Groenhuijzen General Manager

Elida K. Business - 6/12/2026 Confirmed reviews ALL

Dear Dr. K., Thank you for your wonderful feedback. We are truly delighted to hear you enjoyed the great location, the comfort of your stay, and the wonderful view. Thank you also for recommending us! We truly look forward to welcoming you again. Kind regards, Remco Groenhuijzen General Manager

Glenn S. Families - 6/10/2026 Confirmed reviews ALL

Dear Mr. S., Thank you very much for your positive feedback, we hope you had a pleasant trip back home. We are truly delighted to hear you enjoyed an enjoyable time in our well-appointed hotel. Compliments will be internally shared for encouragement! We look forward welcoming you again. Kind regards, Remco Groenhuijzen General Manager

Web-users rating

Other web-users rate our hotel

2,025 reviews 8.8/10 Location
2,809 reviews 8/10 Room
2,356 reviews 8/10 Service
35 reviews 3.5/10 WiFi
1,192 reviews 8.7/10 Breakfast
1,030 reviews 6.6/10 Cleanliness

252 reviews 8.9/10 Location
393 reviews 8.4/10 Room
367 reviews 8.2/10 Service
163 reviews 9.1/10 Breakfast
133 reviews 7.7/10 Cleanliness
107 reviews 7.3/10 Food
72 reviews 7.7/10 Amenities

246 reviews 8.8/10 Location
366 reviews 7.7/10 Room
331 reviews 8.3/10 Service
158 reviews 8.5/10 Breakfast
150 reviews 6.4/10 Cleanliness
7 reviews 7.8/10 Wellness Area

87 reviews 8.9/10 Location
174 reviews 7.2/10 Room
155 reviews 8.1/10 Service
8 reviews 2.9/10 WiFi
64 reviews 9/10 Breakfast
59 reviews 5.7/10 Cleanliness
9 reviews 7.7/10 Wellness Area

51 reviews 9.2/10 Location
79 reviews 8.2/10 Room
67 reviews 8.4/10 Service
32 reviews 8.7/10 Breakfast
24 reviews 6.6/10 Cleanliness
6 reviews 6.5/10 Bar
5 reviews 7.4/10 Wellness Area

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At Mövenpick Hotel Amsterdam City Centre, check-in is from 03:00 PM and check-out is until 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Mövenpick Hotel Amsterdam City Centre regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.