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Mövenpick Hotel Amsterdam City Centre 4 stars

Customer review rating 4.4/5 6,803 reviews

ALLSAFE approved hotel

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Mövenpick Hotel Amsterdam City Centre
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+ 26 Services

Hotel extras

  • An ALLSAFE NSF certified hotel.

  • City Centre location close to Central Station.

  • Restaurant and bar

  • Meeting and conferences

  • Rooms and suites with views and free WiFi

Hotel location

Mövenpick Hotel Amsterdam City Centre

Piet Heinkade 11
1019 BR amsterdam
netherlands

Tel: +31205191200

Fax: (+31)20/5191239

Check-in from 15h00

Check out up to 12h00

  • MÖVENPICK AMSTERDAM CITY CENTRE : 

  • By plane

    AMSTERDAM SCHIPOL At 24km / 14.91 miles

GPS :52.377927, 4.914193

Hotel services

RESTAURANT

In our restaurant you can enjoy creative international all-day dining cuisine options. Discover the fresh and authentic flavours, as well as the scents and variety of the colourful spices used.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • Snack and beverage machine
    • Snack and beverage machine
  • Breakfast
    • Buffet Additional charge
    • Room service Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 22 Meeting rooms
  • Business Center
    • Business center with support staff
    • Self service business center
    • Business center is wheelchair accessible
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 408 rooms
    • 2 rooms for people with reduced mobility
    • No family room
    • One connecting room
    • 408 non-smoking rooms
    • 20 floors
  • Languages spoken at the hotel
    • German
    • Dutch
    • French
    • English
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High speed transmission line
    • WiFi in the communal areas
    • High Speed WiFi
    • WiFi at the hotel
    • High Speed internet
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Late Checkout
    • Express check-out
  • Porter
    • Porter
  • Concierge
    • Concierge
  • Desk equipment available
    • Plugs and converters available on desks
    • Shoe shine machine
    • Umbrellas
  • Iron
    • Iron at reception
  • Safe deposit box at reception
    • Safe deposit box at reception
  • Currency exchange
    • Currency exchange
Access to property
  • Interparking IJ-oever Centrum Additional charge
    • Near the property
    • Public
  • Piet Hein Garage Amsterdam Additional charge
    • On site
  • Parking Centrum Oosterdok Additional charge
    • Near the property
Well-being
  • Fitness Club
    • On site
Boutiques/shopping
  • Gift shop/newspaper shop

Our accommodation(s)

All of the 408 rooms in our non-smoking hotel offer great views, complimentary WiFi Internet, organic fair-trade linen, wellness area access and free shuttle transfers from the station. Additionally, our Executive Rooms and suites also benefit from complimentary access to the Executive Lounge.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 13

  • Maximum size: 174

  • Maximum capacity: 136 people

  • Maximum banquet capacity: 128 people

Find out more

Our guest reviews for
Mövenpick Hotel Amsterdam City Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

6,803 reviews

TripAdvisor Rating 4.5/5

7,351 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Nice stay on the top of the hotel

TripAdvisor rating 5.0/5

markushelwig 17/10/2021 TripAdvisor review

The room and the hotel are nice but the shower and the toilet have worked properly. The view was genious. The breakfirst had a good quality. But the restaurant close to early. Without reservation no chance to eat.

Dear Markus, Thank you very much for taking the time to share your feedback with us. While I am pleased to learn you were overall satisfied, I regret to learn we were not able to meet to all of your expectations. My apologies for this. Should you decide to visit Amsterdam in the future we certainly hope to welcome you again! Kind regards, Remco Groenhuijzen General Manager

Perfect experience!

TripAdvisor rating 5.0/5

nataliasimeone 13/10/2021 TripAdvisor review

I think one of the best hotels I’ve ever stayed in. Each room has a spectacular view over the city, the view is breathtaking. The room has all the facilities you may need. The staff are friendly. I recommend the stay

Dear Natalia, Thank you very much for your positive review and huge compliment! We are truly happy we were able to meet and exceed to your expectations. Please stay again next time Amsterdam is on your travel plans! Kind regards, Remco Groenhuijzen General Manager

Excellent Stay

Customer review rating 5.0/5

Alejandro Families - 03/10/2021 Confirmed reviews ALL

I enjoyed the hotel as well as the dining experience on the ground flour.

Clean

Customer review rating 4.0/5

Debbie S. Couples - 29/09/2021 Confirmed reviews ALL

Enjoyable

Enjoyable stay with an excellent location

Customer review rating 5.0/5

Choo S. T. Business - 26/09/2021 Confirmed reviews ALL

Clean, brand new hotel. Extremely satisfied with the service for the price I paid. Wish I can use the sauna but understandable due to COVID, look forward for a future stay

Location

Customer review rating 1.5/5

Andrew Business - 23/09/2021 Confirmed reviews ALL

Road works make the hotel difficult to get to. Staff friendly but not what I expected.

Nice room, staff friendly

Customer review rating 4.0/5

Monique Families - 21/09/2021 Confirmed reviews ALL

Staff is very friendly, we really liked the room with a great view!

fine hotel

Customer review rating 4.0/5

Niels Couples - 20/09/2021 Confirmed reviews ALL

fine, hotel, pleasant staff, well located tram 26 and bus 22 at hand

Dear Mr. W., Thank you very much for your recent stay and detailed feedback. I have read your several comments, I am truly happy to hear we met to all of your expectations and your issues were resolved to your satisfaction. My apologies for mentioned inconveniences! Next time you visit Amsterdam, we hope to welcome you again. Kind regards, Remco Groenhuijzen General Manager

Great stuff

Customer review rating 4.0/5

Ahmad Business - 20/09/2021 Confirmed reviews ALL

Good room in great location with wonderful staff

Dear Mr. Khalil A., Thank you very much for your positive review. I am happy to hear you enjoyed your stay and look forward having a chance to welcome you again! Kind regards, Remco Groenhuijzen General Manager

Perfect getaway

Customer review rating 5.0/5

Ruel J. Friends - 19/09/2021 Confirmed reviews ALL

It was very pleasant. Service was impeccable and amazing room view.

Dear Mr. J., Thank you very much for your more than positive review. I am pleased to learn your experiences have been enjoyable and impeccable ones. Compliments will be shared with Trevor and teams! We look forward having a chance to welcome you again. Kind regards, Remco Groenhuijzen General Manager

Beautiful vista, excellent staff, conveniently located, lovely room.

Customer review rating 4.5/5

A. L. Families - 18/09/2021 Confirmed reviews ALL

My mother and I stayed at Movenpick in Amsterdam. The hotel staff was professional, attentive, and very helpful; the vista was excellent, the rooms very clean and pleasant, and the hotel was well-located. We looked forward to returning to our comfortable room at the end of each day and were always treated with respect and kindness.

Dear Mrs. L., Thank you very much for your positive feedback, and apologies for our late reply. I have read your several comments, I am pleased to learn you spent such an enjoyable couple of nights with us! Compliments will certainly be share for encouragement, especially with John! Next time you visit Amsterdam, we hope to welcome you again. Kind regards, Remco Groenhuijzen General Manager

Great hotel

Customer review rating 5.0/5

Julian Friends - 14/09/2021 Confirmed reviews ALL

We had a lovely stay

Dear Mr. F., Thank you very much for taking the time to share your feedback and apologies for our late reply. I have read your several comments, I am delighted to learn you enjoyed your stay in our hotel. Besides this, I also noted your preference for having PayPal. Please be kindly informed, when booking directly at our Mövenpick website: https://www.movenpick.com/en/europe/netherlands/amsterdam/hotel-amsterdam/rooms/ we can send you a "pay by link ". I hope this is helpful, and look forward having a chance to welcome you again! Kind regards, Remco Groenhuijzen General Manager

Lovely room, nice breakfast

Customer review rating 4.5/5

Alexia Families - 13/09/2021 Confirmed reviews ALL

Very nice rooms and buffet breakfast was nice. Not super easy to walk to due to road layout and many roadworks thou very close to centraal and tram bus lines. We had a great stay thou.

Dear Mrs. V., Thank you very much for your recent stay and positive feedback. I have read your several comments, I am happy to learn you spent such an enjoyable time in our well appointed hotel. I can imagine the construction works being a kind of a hassle! Should you visit Amsterdam once again we hope to welcome you back! Kind regards, Remco Groenhuijzen General Manager

Good stay

Customer review rating 4.0/5

Roos Couples - 12/09/2021 Confirmed reviews ALL

Friendly staff, good rooms, though we’d have like the beds to be a bit softer. Really good breakfast and good service. A quiet hotel, which is perfect after a busy day in town.

Dear Mrs. v., Thank you very much for taking the time to share your review. I have read your several comments, I am truly pleased to learn you spent such an enjoyable time in our quietly located hotel. Compliments will be internally shared! Otherwise my apologies for mentioned inconveniences. Please feel free to inform our staff directly for any assistance you may need. For example, we can provide you with a softer top deck creating a softer sleep experience for you. Should you visit Amsterdam once more we certainly hope to welcome you again! Kind regards, Remco Groenhuijzen General Manager

UNHAPPY WITH MY HOTEL SITUATION

Customer review rating 2.5/5

Dr P. Couples - 12/09/2021 Confirmed reviews ALL

I arrived at 10:00 AM and was given a room. I was scheduled to get on a Viking ship the next morning and was not aware they moved the ship to Emmerich, GY. I had 5 hours to get out of Amsterdam otherwise, I would have been placed in Quarantine for 5 days and missed the cruise. All this per EU rules which I wasn't aware of upon arriving. I requested a refund, but the front desk refused. Under the Covid situation, surely, you can understand my frustration. Many guests from Viking were due to arrive the next day. Please reconsider my request for a refund. My travel agent recommended your hotel, and would be happy to know you take care of your guests. The world is very different right now. She worked tirelessly to get me out of Amsterdam in a timely manner ! The bathroom, shower and bed were never used. My wife and I took a walk and had lunch. Basically the room was storing my luggage until I was whisked away in a car to Emmerich that Viking provided.

Dear Mr. and Mrs. P., Thank you very much for your detailed review and apologies for our reaction. I have carefully read your several comments with regards to your unfortunate experiences and regret to learn about your unpleasant moments. My apologies for not feeling taken care of. Meanwhile, your feedback has been shared within our related departments for follow up. In these pandemic times, both our hotel and our guests, you, are facing many challenges. Usually when travel plans suddenly change, often an appeal can be done to your Travel Insurance. As we are unable to change the past and as a sign of understanding, we would like to offer you a complimentary voucher valid for one night, 2 persons including breakfast, excluding taxes. This voucher will be valid for one year from start date, and gives you the opportunity to return to our hotel in a near future. Looking forward to hear from you at your earliest convenience. Kind regards, Remco Groenhuijzen General Manager

Good stay

Customer review rating 4.5/5

Leena Couples - 12/09/2021 Confirmed reviews ALL

Helpfull Front Desk.

Dear Mrs. F., Thank you very much for your positive feedback. I am pleased to learn you enjoyed your stay and received such a friendly assistance form our Front Desk team. Compliments will be shared for encouragement! Next time you visit Amsterdam we hope to welcome you again. Kind regards, Remco Groenhuijzen General Manager

Lovely room, great staff

Customer review rating 5.0/5

Michelle Couples - 11/09/2021 Confirmed reviews ALL

Spent the night prior to a river cruise, couldn't be more pleased with the overall accommodation. From the location to the food to the sweetness of the staff, it was all very pleasant.

Dear Mr. W., Thank you very much for your positive feedback and apologies for our late reaction. I am delighted to hear your experiences being such an enjoyable and satisfactory ones. Compliments will be internally shared! Should you visit Amsterdam once more we certainly hope to assist you again. Kind regards, Remco Groenhuijzen General Manager

A great place to stay in Amsterdam

TripAdvisor rating 5.0/5

I1739HOolivers Business - 31/08/2020 TripAdvisor review

The Moevenpick Hotel offers a great view over the old town and is convenient accessable by train,tram, ship and car. I arrive on a rainy morning and was please with the friendly welcome by the Fornt Office Manager Mr. John Caucian who went the extra mile to make me feel special. This is very rare these days in a big hotel. He explained the Corona meassures, gave me tips for the town and a arranged a dining table and took time explain the views from my room in the 18th floor and the use the gym. All in a very polite and charming way. Next morning I got a personal welcome from the Manager during my breakfast. This personal service make me feel very special. Together with the clean and comfi room and for sure makes me coming back next time. Well done - Top service, great rooms and a very good location.

Dear Oliver, Thank you so much for taking the time to share your more than satisfactory experiences with us and also our future travelers. This is obviously much appreciated! I am truly pleased to learn our colleague John as well as myself (!) were able to make the difference in providing you with a personal touch and in making you feel so welcome while being away from home. Compliments have been personally shared! Should you have the chance to visit Amsterdam in the future, please feel free to stay with us again. Stay safe and kind regards, Remco Groenhuijzen General Manager

A treat in Amsterdam

TripAdvisor rating 4.0/5

Clareandbetty 11/03/2020 TripAdvisor review

Booked this as a surprise for my husband's birthday. Paid to upgrade to executive room on the second night. Not convinced it was worthwhile as the executive lounge wasn't open and the breakfast wasn't too good. The classic room we had originally was actually better than the executive room: same size, bigger TV and USB charging points. There was lack of communication between the staff :some were more helpful and clued up than others. Nice views of the river from the rooms. Shuttle to station is available once an hour : needs to be reserved.

Dear Clare and Betty, Thank you very much for choosing our hotel for your husband's birthday and congratulations once more! It is to my regret to learn the upgraded room could not meet to your expectations, my apologies for this. Should you decide to stay with us again please inform our staff during your stay. They are more than happy to assist and solve this to your satisfaction! Next time you travel to Amsterdam we hope to have another chance of welcoming you again. Kind regards, Remco Groenhuijzen General Manager

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