Mövenpick Hotel Amsterdam City Centre 4 stars

Customer review rating (ALL Rating) 4.5/5 801 reviews

Hotel extras

  • An ALLSAFE NSF certified hotel

  • City Centre location close to Central Station

  • Restaurant and bar

  • 11 modern meeting rooms

  • Rooms and suites with spectacular views and free Wi-Fi

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

All rooms and suites in our non-smoking hotel offer great views, free Wi-Fi, organic fair trade bedding, access to the spa area and free shuttle transfers from the train station. In addition, our Executive rooms and suites benefit from complimentary access to the Executive Lounge. Book the room that suits your trip and feel at home with us!

Hotel location

Mövenpick Hotel Amsterdam City Centre

Piet Heinkade 11

GPS:52.377927, 4.914193

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

Mövenpick Restaurant

In our restaurant you will enjoy creative and international dishes. Discover the fresh, authentic flavors and be surprised by the variety of delicious spices and combinations.

Take advantage of our Flight + Hotel offers


Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  801 reviews

TripAdvisor Rating  4.5/5  7,588 reviews

Stunning views

TripAdvisor rating 4.0/5

MummaandCo Couples - TripAdvisor review

Fabulous hotel with a great breakfast. About 15 mins walk to the red light district. Bike hire shop next door which was great! Shower pressure not amazing, not so good at topping up immenities. Ask about the complimentary arrival drink, if your room includes breakfast, chocolate hour at the bar, stuff in mini bar is free - all things I found out in the reviews, not told at check in. Was annoying to arrive after a 24 hour flight to find they'd put us (husband & wife) in two single beds! They bought up a topper & pushed the beds together but put two single duvets on which was weird!

Very pleasantly surprised

TripAdvisor rating 5.0/5

I1608ESrobinc Couples - TripAdvisor review

For a chain hotel this was excellent. Helpful staff, great breakfast. Very convenient for cruise terminal ( next door) Can’t fault it. Room was in the top floor with great views of the river and city and in the morning our ship was moored outside our window!!

Accommodating Staff

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Our stay was delightful due to your friendly and accommodating staff.

Dear Mrs. C., Thank you very much for your recent stay and for sharing your positive review. I am happy to hear you received such a friendly and caring assistance, compliments will be internally shared! Next time Amsterdam is on your travel plans, we certainly hope to welcome you again! Kind regards, Remco Groenhuijzen General Manager


Customer review rating 5.0/5

Michele Couples - Confirmed reviews ALL

Very friendly and accommodating staff from front desk, housekeeping and restaurant. Located near cruise terminal and easy walking distance with luggage. Room was comfortable and quiet.

Dear Mrs. W., Thank you very much for sharing your positive feedback, I hope you are doing fine and had a pleasant trip back home. I have read your several comments, I am truly pleased to find out you spent such a lovely time in our well appointed hotel. Compliments will be shared within our entire teams! Anytime you visit Amsterdam, we hope to welcome you again! Kind regards, Remco Groenhuijzen General manager

Convenient but not comfortable

TripAdvisor rating 2.0/5

KMC1924 Families - TripAdvisor review

Booked this hotel pre- and post-cruise. Would not stay again. Positive: close to the cruise terminal (practically next door), not far from the train station, water bottles in the mini fridge. Beware: they are VERY strict about check-in times, so do NOT book this hotel hoping to check-in before 3:00. BUT if you’re on one of the river cruise lines, it appears the hotel gives priority to rooms reserved for those passengers. Also, the beds are quite uncomfortable (hard, inflexible), with odd square bed pillows (euro shams, but surprised no traditional pillows). The front desk staff come across a bit uppity, especially when asked about room availability prior to check-in time. Upon arrival at the beginning of our trip, I inquired about room availability and the young man at the desk typed for several minutes, told me “nothing is available until 3:00”, and walked away without a further word. So I guess if you’re on one of the river cruises and/or don’t plan to arrive before 3:00, and don’t mind rock hard beds—book this hotel. Otherwise, look elsewhere.

Dear guest, Thank you for sharing your discontent online. I have read your several comments with regards to your stay for a pre- and post cruise. I regret to learn we were unable to meet to ANY of your expectations, my apologies for this. Like most hotels, we have a check in and check out time. Especially in the high season, which is now (!), an early check in is often not possible. For the simple fact, with a full hotel occupancy rooms need to be prepared for our arriving guests. For you! We do not give priority to river cruise guests, otherwise you would have received a priority check in as well... Should our pillows not be of your liking, or the bed being too hard for you, do not hesitate to contact my team DURING your stay. This enables us to look for alternative options, solutions accordingly. I trust the above is helpful for your future (?) travel plans. Regards, Remco Groenhuijzen General Manager

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Other web-users rate our hotel

  • 1,101 reviews 8.6/10 Location
  • 1,622 reviews 7.8/10 Room
  • 1,189 reviews 7/10 Service
  • 23 reviews 4.5/10 WiFi
  • 631 reviews 8.4/10 Breakfast
  • 568 reviews 6.1/10 Cleanliness

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