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Mövenpick Hotel Amsterdam City Centre 4 stars

Customer review rating 4.4/5 6,435 reviews

ALLSAFE approved hotel

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Mövenpick Hotel Amsterdam City Centre
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+ 25 Services

Hotel extras

  • An ALLSAFE NSF certified hotel.

  • City Centre location close to Central Station.

  • Restaurant and bar

  • Meeting and conferences

  • Rooms and suites with views and free WiFi

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
  • Well-being
  • Babysitting on requestPaying
  • Beach and water sportsPaying
  • Other sports activitiesPaying
Business services
  • 21 meeting room(s)
  • Business centre
  • Copy/print service available
Information message

Hotel location

Mövenpick Hotel Amsterdam City Centre

Piet Heinkade 11
1019 BR amsterdam
netherlands

Tel: +31205191200

Fax: (+31)20/5191239

Check-in from 15h00

Check out up to 12h00

  • By plane

    AMSTERDAM SCHIPOL At 24km / 14.91 miles

GPS :52.377927, 4.914193

Our accommodation(s)

All of the 408 rooms in our non-smoking hotel offer great views, complimentary WiFi Internet, organic fair-trade linen, wellness area access and free shuttle transfers from the station. Additionally, our Executive Rooms and suites also benefit from complimentary access to the Executive Lounge.

Superior King

  • Max. number of persons: 3
  • Area: From 26 m² / 280 sq ft
  • Bathrobe
  • Slippers
  • Pillow Menu
  • Coffee/tea making facilities
  • Direct dial telephone

Superior King View

  • Max. number of persons: 3
  • Area: From 26 m² / 280 sq ft
  • Views: City View *

* Subject to availability

  • Bathrobe
  • Slippers
  • Pillow Menu
  • Coffee/tea making facilities
  • Direct dial telephone

Superior Twin

  • Max. number of persons: 3
  • Area: From 26 m² / 280 sq ft
  • Bathrobe
  • Slippers
  • Pillow Menu
  • Coffee/tea making facilities
  • Direct dial telephone

Superior Twin View

  • Max. number of persons: 3
  • Area: From 26 m² / 280 sq ft
  • Bathrobe
  • Slippers
  • Pillow Menu
  • Coffee/tea making facilities
  • Direct dial telephone

Classic King

  • Max. number of persons: 3
  • Area: From 26 m² / 280 sq ft
  • Bathrobe
  • Slippers
  • Pillow Menu
  • Coffee/tea making facilities
  • Direct dial telephone

Classic King View

  • Max. number of persons: 3
  • Area: From 26 m² / 280 sq ft
  • Views: City View *

* Subject to availability

  • Bathrobe
  • Slippers
  • Pillow Menu
  • Coffee/tea making facilities
  • Direct dial telephone

Classic Twin

  • Max. number of persons: 3
  • Area: From 26 m² / 280 sq ft
  • Bathrobe
  • Slippers
  • Pillow Menu
  • Coffee/tea making facilities
  • Direct dial telephone

Classic Twin View

  • Max. number of persons: 3
  • Area: From 26 m² / 280 sq ft
  • Views: City View *

* Subject to availability

  • Bathrobe
  • Slippers
  • Pillow Menu
  • Coffee/tea making facilities
  • Direct dial telephone

Executive King

  • Max. number of persons: 2
  • Area: From 26 m² / 280 sq ft
  • Bathrobe
  • Slippers
  • Pillow Menu
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Executive King View

  • Max. number of persons: 2
  • Area: From 26 m² / 280 sq ft
  • Views: City View *

* Subject to availability

  • Bathrobe
  • Slippers
  • Pillow Menu
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Executive Twin

  • Max. number of persons: 2
  • Area: From 26 m² / 280 sq ft
  • Bathrobe
  • Slippers
  • Pillow Menu
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Executive Twin View

  • Max. number of persons: 2
  • Area: From 26 m² / 280 sq ft
  • Views: City View *

* Subject to availability

  • Bathrobe
  • Slippers
  • Pillow Menu
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Family Connecting Room

  • Max. number of persons: 4
  • Bathrobe
  • Slippers
  • Pillow Menu
  • Coffee/tea making facilities
  • Direct dial telephone

SLEEP Twin

  • Max. number of persons: 3
  • Area: From 26 m² / 280 sq ft
  • Views: River side *

* Subject to availability

  • Bathrobe
  • Slippers
  • Pillow Menu
  • Coffee/tea making facilities
  • Direct dial telephone

SLEEP Twin with View

  • Max. number of persons: 3
  • Area: From 26 m² / 280 sq ft
  • Bathrobe
  • Slippers
  • Pillow Menu
  • Coffee/tea making facilities
  • Direct dial telephone
Rooms

Our restaurants and bars

SILK ROAD RESTAURANT

Type of cuisine: Regional

Silk Road is our all-day dining restaurant where you can enjoy creative international cuisine. Discover the fresh and authentic flavours, as well as the scents and variety of the colourful spices used.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SILK BAR

Non contractual photo

"Silk Bar" is situated on the ground floor level is the ideal meeting point in the hotel. With a wide selection of domestic and international beverages, wines and cocktails there is enough choice.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 21

  • Maximum size: 174 m²

  • Maximum capacity: 136 people

  • Maximum banquet capacity: 128 people

Find out more

Our guest reviews for
Mövenpick Hotel Amsterdam City Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

6,435 reviews

tripadvisor

TripAdvisor Rating 4.5/5

7,319 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Great location

Customer review rating 4.0/5

H. Friends - 26/12/2020 Confirmed reviews ALL

We had dinner with friends and the hotel was 5 minutes walking from their apartment. The hotel was well prepared for Covid and to gave us a safe feeling.

Dear Mr. H., Thank you very much for your recent stay and for sharing your positive experiences. I have read your several comments, I am truly pleased to learn you spent such an enjoyable time with your friends in our convenient location, especially in these challenging times! I also noted your remarks; please be kindly informed, we are not able to offer you a check in (yet) via de Accor app. Should you prefer another type of pillow, please inform our staff next time you decide to stay with us again. This also allows us to check your room temperature accordingly. Wishing you happy festivities and a great 2021! Kind regards, Remco Groenhuijzen General Manager

Good environment

Customer review rating 4.0/5

Ziad J. Business - 13/12/2020 Confirmed reviews ALL

Warm and honorable people.

Dear Mr. J., Thank you very much for your recent stay and for sharing your overall positive feedback. I am delighted to receive such encouraging compliments, thank you very much! I will ensure this will be internally shared. Otherwise, my apologies for the movie channel being dysfunctional, this will be revised and repaired accordingly. Wishing you lovely festivities, stay safe and hopefully we may welcome you again! Kind regards, Remco Groenhuijzen General Manager

Great stay

Customer review rating 4.5/5

Safet Couples - 30/10/2020 Confirmed reviews ALL

The hotel stuff is extremely professional and tries to find best solution to each of your queries. The location is quite convenient, you are very close to the city centre but at the same time it’s quiet.

Dear Mr. K., Thank you very much for your recent stay and positive comments. I am pleased to learn you felt taken care of by our staff doing the utmost to make you feel comfortable. Your suggestions will also be internally viewed. Should you visit Amsterdam once more please do not hesitate to contact us directly! Stay safe and kind regards, Remco Groenhuijzen General Manager

Lacked wow factor

Customer review rating 3.0/5

Thoko Friends - 07/10/2020 Confirmed reviews ALL

Breakfast was good. Had a really good view from the room I was given. Room was lacking what I thought would be standard for a 4 star which is a gown and slippers. The front desk seemed to lack empowerment and I did not understand why. Asking for a slightly later check out because of my evening flight seemed to have been an issue even with the hotel being at low capacity. I was initially told it would cost €50 and then told I could check out at 1 at no extra cost. A while later, I received a call informing me that I could stay until 2. During check out, I was given my deposit in cash instead of funds bring returned to the card the deposit was taken from. All in all not impressed, perhaps my expectations were too high but I will not be staying here again.

Dear Mrs. Thokozile M., Thank you very much for sharing your detailed review. I have read your several comments with regards to your stay. First of all I am pleased you were satisfied with our provided care to your breakfast preferences and needs. Otherwise I sincerely regret our service as well as our room facilities could not meet to your expectations, for which I apologize. Your feedback has been shared within our related teams accordingly, however your disappointments were not reflected or directed to our staff during your stay. We regret this as would have given us the opportunity to assist you accordingly. Bathrobes and slippers are standard available in our Executive rooms and Junior Suites. I can see you received a free upgrade to a Superior room on a higher floor. Upon request we can provide you with mentioned items. Besides this, I also noted your remarks concerning the deposit returned in cash. In case of using a debit card, the total amount is directly withdrawn from your bank card and account as it has a different working compared to a credit card. Our Front Desk staff explains this upon arrival. As said, we regret your expectations were not met to, and respect your decision not to return. Should you decide to stay with us again please contact the hotel directly. Kind regards, Remco Groenhuijzen General Manager

Nice Location

Customer review rating 4.0/5

Guest Couples - 04/10/2020 Confirmed reviews ALL

We had a wonderful stay with a nice room view! Because of the covid situation, unfortunately the wellness was closed.

Dear Mrs. Thawanhathai U., Thank you very much for your overall positive feedback. I have read your several comments, I am happy to find out your stay has been such a wonderful one. My apologies for the wellness being closed due to the COVID-19 related guidelines. Your safety and well-being are our top priority! I also noted your remarks wiht regards to your Accor points. Please be kindly informed, 5000 Accor points have been "burnt" which have a value of €100,-. The remaining total of €445.95,- has been charged on your provided credit card accordingly. Points can only be used when being present at our Front desk, as shared by my team. I hope the above is helpful for you! Stay safe and looking forward to welcome you again! Kind regards, Remco Groenhuijzen General Manager

Very nice

Customer review rating 5.0/5

....... Couples - 24/09/2020 Confirmed reviews ALL

Nice view

Dear Mr. I., Thank you very much for your recent stay and positive comments. I am pleased to learn we met to your expectations and look forward to welcome you again! Kind regards, Remco Groenhuijzen General Manager

Central location, nice hotel

Customer review rating 4.5/5

Peter Business - 21/09/2020 Confirmed reviews ALL

Central location, nice hotel and frindly staff

Dear Mr. E., Thank you very much for your recent stay and for your more than positive review. I am pleased to learn you appreciated our convenient location and you received such a kind assistance from our team. Compliments will be internally shared for encouragement! Should you decide to visit Amsterdam once more we certainly hope to welcome you again. Kind regards, Remco Groenhuijzen General Manager

Very good attention

Customer review rating 4.5/5

Ingrid A. S. Families - 07/09/2020 Confirmed reviews ALL

all the assistants had very good attitude

Dear Mrs. A., Thank you very much for your recent stay and for sharing your positive experiences. I am happy to learn you received such a kind assistance form our (Spanish speaking) staff. Compliments will be internally shared! Next time you visit Amsterdam we hope to welcome you again. Stay safe and kind regards, Remco Groenhuijzen General Manager

Bare

Customer review rating 3.0/5

S.j. Business - 05/09/2020 Confirmed reviews ALL

Disappointing - bar only open from 19:00-22:00. Restaurant closed. Poor room service menu.

Dear Mr. J., Thank you for your recent stay in our hotel and for sharing your feedback. I have read your several comments, and I most regret to learn we were not able to meet to your expectations. My apologies for this. In these challenging times related to the COVID-19, the safety and well being of our guests is our top priority. We are following the Accor guidelines accordingly, therefore we installed check in desks at our Front Desk. While the majority of our guests appreciate our effort and safety taken measurements, I realize this is not your case. It is correct and clear, while the entire Hospitality business, especially in Amsterdam is being strongly affected, economically based decisions need to be taken. Our rates, either by booking directly on our website or via an (online) Travel Agency have been decreased accordingly. When booking for the same period in 2019, the rate would have been the double. I trust the above is helpful. Wishing you all the best, stay safe and kind regards, Remco Groenhuijzen General Manager

A great place to stay in Amsterdam

TripAdvisor rating 5.0/5

I1739HOolivers Business - 31/08/2020 TripAdvisor review

The Moevenpick Hotel offers a great view over the old town and is convenient accessable by train,tram, ship and car. I arrive on a rainy morning and was please with the friendly welcome by the Fornt Office Manager Mr. John Caucian who went the extra mile to make me feel special. This is very rare these days in a big hotel. He explained the Corona meassures, gave me tips for the town and a arranged a dining table and took time explain the views from my room in the 18th floor and the use the gym. All in a very polite and charming way. Next morning I got a personal welcome from the Manager during my breakfast. This personal service make me feel very special. Together with the clean and comfi room and for sure makes me coming back next time. Well done - Top service, great rooms and a very good location.

Dear Oliver, Thank you so much for taking the time to share your more than satisfactory experiences with us and also our future travelers. This is obviously much appreciated! I am truly pleased to learn our colleague John as well as myself (!) were able to make the difference in providing you with a personal touch and in making you feel so welcome while being away from home. Compliments have been personally shared! Should you have the chance to visit Amsterdam in the future, please feel free to stay with us again. Stay safe and kind regards, Remco Groenhuijzen General Manager

Good location for Amsterdam visit right next to city center

Customer review rating 4.5/5

Marc S. Families - 29/08/2020 Confirmed reviews ALL

Our 24 hour visit to Amsterdam with family- we chose this hotel because it’s in the city center but didn’t have to hectic of the center itself. Despite Covid19 the stay was enjoyable. The team of the hotel made the best possible out of that special situation. In all aspects, check in, room, bar and breakfast... well thought well done....

Dear Mr. S., Thank you very much for taking the time to share your positive experiences with us. I have read your several comments, I am delighted to find out you spent such a satisfactory time in our well appointed and quietly located hotel, especially in these challenging times. Compliments will be internally shared for encouragement! Should you have the chance to visit Amsterdam once more we certainly hope to welcome you again. Stay safe and kind regards, Remco Groenhuijzen General Manager

Great Hotel with potential

Customer review rating 4.0/5

Marco Couples - 26/08/2020 Confirmed reviews ALL

Hotelroom (4*) - actually really great because it was clean and got cleaned every day. No mold or bad smell, the bed's are great but could be a bit wider. There is only one less good part in in...dust...it will be definitely a horrible stay for an allergy person. There is that much dust in side in all the carpets, blankets, curtains. This needs to be changed somehow. As well we had the feeling that the ground wasn't cleaned with an vacuum cleaner every day? Service (4*) - actually the service is super, but through corona things like an umbrella couldn't be given if needed. we did not get this situation as you could easily disinfect after as well the rules in the hotel are very different. in some they are very strict in some other absolutely carefree, so what is the real matter of given those little helpers? If you need any safety take kind of deposit. others than that they were friendly and helpful. parking (2*) - for a short time in front of the hotel but the related parking underground garage does not belong to the hotel and with it the price raised to almost 40€ / day. unfortunately this is a decision but the public ministry of Amsterdam, not the hotel. Mövenpick has a possibility with another garage, not far away (60m) with 12€ / day. We have chosen the P&R 5 km away and paid 1€/day. The bus / train takes you within 10 minutes in front of the hotel. location (5*) - quite close to the center, but still silent compared with the center. You can go out running or walking to the other offshore site and have more space around you. we liked it result: great hotel all in all but the potential lies for us definitely in a cheaper parking, some places outside where you can sit "undisturbed" - surrounded by water -, the rooms are way more free from dust and some nice promotions not just in prices more in colorful decorations as for the 4 seasons or other special days...something the guest will say "wow".

Dear Mr. H., Thank you very much for your detailed and overall positive feedback. I have carefully read your several comments. First of all I am pleased to learn you spent such a great time in our well appointed hotel. Besides this please accept my apologies for not having experienced the "wow" factor and for the room dust. Your feedback is helpful and will be internally shared within the related teams for improvement accordingly. With regards to the COVID-19 we follow the Accor guidelines. I will have a look into the use of umbrellas and can imagine regulations may vary per country, which may create confusion! Should you have the chance to visit Amsterdam once more, we truly hope to have another chance of welcoming you again! Kind regards, Remco Groenhuijzen General Manager

Really good stay

Customer review rating 4.5/5

Raphaël S. Couples - 24/08/2020 Confirmed reviews ALL

Super well located. We thank every body for the warm welcome.

Dear Mr. S., Thank you very much for your recent stay and positive feedback. It has been our pleasure having a chance to welcome you in our hotel, compliments will be internally shared for encouragement! Please stay again should you visit Amsterdam once more. Kind regards, Remco Groenhuijzen General Manager

Perfect

Customer review rating 4.5/5

George Business - 24/08/2020 Confirmed reviews ALL

During COVID-19 my biggest worry staying is a hotel is hygiene and safety from the virus. During my stay in Movenpick I felt very safe and the hygiene was very visible everywhere. Well done!

Dear Mr. D., Thank you very much for taking the time to share your more than satisfactory experiences with us. I have read your several comments, I am truly happy to learn our COVID-19 related extra measurements left such a safe impression on you, and made your stay such an enjoyable one. Compliments will be internally shared! Next time you travel to Amsterdam we hope to assist you again! Kind regards, Remco Groenhuijzen General Manager

Bien situé.

Customer review rating 4.5/5

Ndong Friends - 22/08/2020 Confirmed reviews ALL

Very nice, but not water ..

Dear Mr. N., Thank you very much for your recent stay and positive review. I am happy to hear your experiences have been positive ones. Besides this, I noticed your remarks concerning the water. The tap water in The Netherlands is drinkable and is being considered of equal quality compared to mineral water. This useful information is being shared to our guests by stickers in the bathroom. I hope this information is helpful for you, and look forward to welcome you in a near future. Kind regards, Remco Groenhuijzen General Manager

Great Hotel

Customer review rating 4.0/5

Zahraa Couples - 21/08/2020 Confirmed reviews ALL

Hotel is very well situated -great view when staying on a high floor, parking also not far which is practical for those driving. Friendly staff, very caring and attentive

Dear Mrs. B., Thank you very much for your stay and for sharing your positive feedback. I have read your several comments, I am truly pleased to learn our convenient and unique location met to your expectations, and you received such a caring and welcoming assistance. Compliments will be internally shared! Should you have the chance to visit Amsterdam once more we hope to welcome you again. Kind regards, Remco Groenhuijzen General Manager

Fantastic service

Customer review rating 5.0/5

Saeed Friends - 19/08/2020 Confirmed reviews ALL

Requested early check in (over the phone) due to time of arrival into Amsterdam. This was agreed, however I arrived few hours even earlier. Staff were extremely helpful and allowed check in without any issues in the early hours. Extremely pleased with service and stay and the hotel itself is clean and well presented. New pen for each customer to sign check on forms. Sanitisers in lifts...overall excellent

Dear Mr. T., Than k you very much for your more than positive review. I have read your several comments with regards to your stay, I am delighted to learn we created such pleasant moments with you in these special times. Compliments will be internally shared for motivation! Stay safe and feel free to stay again, should you decide to visit Amsterdam once more! Kind regards, Remco Groenhuijzen General Manager

Great stay

Customer review rating 5.0/5

Stp Families - 17/08/2020 Confirmed reviews ALL

Extra bed was already made up for our 6 yo daughter upon arrival. Breakfast and service were exceptional.

Dear Mr. P., Thank you very much for your recent stay and kind review. I am pleased to learn you spent such an enjoyable time in our hotel and our helpful assistance met to your expectations. Next time you travel to Amsterdam we look forward to welcome you back. Kind regards, Remco Groenhuijzen General Manager

Kind colleagues

Customer review rating 4.5/5

Anonymous Friends - 12/08/2020 Confirmed reviews ALL

Hidden expenses. 50 euro deposit in cash Just to make sure that we will pay the city tax. Why no Information in advance about it?....

Dear Mr. F., Thank you very much for your recent stay and for sharing your feedback with us. I have read the heading of your feedback, I am pleased to learn you received such a kind assistance from our staff. Compliments will be internally shared! Otherwise, allow me to reply to the "hidden expenses"; the information concerning the city tax not being included in your booking can be found on your confirmation accordingly, as well as the need to provide with a guarantee during your stay. This is to cover additional services which are not included in your rate. Besides the city tax this can be booking a meal to your room or, for example excursions. This is a procedure you can find in most hotels worldwide within our category. I trust this information is helpful, and look forward welcoming you in a near future. Kind regards, Remco Groenhuijzen General Manager

Great Staycation!

Customer review rating 5.0/5

John N. Couples - 11/08/2020 Confirmed reviews ALL

Friendly welcome, great looking, spacious room with a fabulous view. Walking distance from downtown Amsterdam. Staff during breakfast welcoming and a good variety a la carte breakfast.

Dear Mr. N., Thank you very much for sharing your more than positive feedback! I am happy to learn we met to all of your expectations, and you received such a friendly welcome from our teams. Compliments will be shared for encouragement! John, looking forward to welcome you back soon! Kind regards, Remco Groenhuijzen General Manager

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