Swissôtel Amsterdam 4 stars

Customer review rating (ALL Rating) 4.2/5 730 reviews

Swissôtel Amsterdam - Image 1
Swissôtel Amsterdam - Image 2
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Damrak 96, 1012 LP AMSTERDAM, Netherlands

Description

Hotel extras

  • Central location, just a few steps from Dam Square and Central Station

  • On foot, discover the hidden treasures of Amsterdam within walking distance

  • Modern amenities, a fitness center and conference rooms

  • International cuisine with a view at the Royal 98 restaurant

  • Situated in a historically significant landmark building

Our accommodation(s)

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Hotel location

Swissôtel Amsterdam

Damrak 96
1012 LP AMSTERDAM
Netherlands

GPS:52.373403, 4.893462

Telephone
Fax +31 20 522 3225

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

ROYAL98

ROYAL98 is an Italian food concept in the centre of Amsterdam where pastas, thin-crust wood oven pizza and freshly made salads play a central role. Guests can enjoy an all-day menu and being ensured of fresh and organic ingredients from local suppliers.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  730 reviews

TripAdvisor Rating  4.3/5  1,723 reviews

Certificate of excellence 2025

Excellent hotel in the heart of Amsterdam- Great Front Office team

TripAdvisor rating 5.0/5

Carlos Alberto R TripAdvisor review

I would like to give a special compliment to Rob and Mark. They both work with total dedication at the hotel reception. Rob and Mark make guests have a unique hospitality experience. Congratulations to both of them and to the hotel for having them. It is our 4th time in the hotel and the hotel is excellent and keeps getting better and better. Congratulations!

Good location , nice staff , clean hotel

TripAdvisor rating 5.0/5

MohamadA3100 Solo travel - TripAdvisor review

Excellent staff on the reception specially the manager Mr.Steven Was Very kind . The hotel was clean , quiet and an excellent location at the centre of the city near to the shopping area , cofe shops and restaurants. It was avery good experience.

Dear Sir, Thank you very much for this kind review. We are thrilled that your stay with us was up to your satisfaction and that our efforts to create a welcoming atmosphere were to your liking. We are delighted that you appreciated the prime location of Swissôtel Amsterdam, right in the vibrant heart of the city, our dedicated staff who strive to provide personalized service, and the serene and well-maintained environment we maintain for the comfort of our guests. It is also wonderful to hear that the tranquility of our sound-proofed guest rooms provided you with a peaceful retreat amidst the lively city. We look forward to seeing you again soon. Best regards, Wencke Bolsius, General Manager

Wonderful stay at Swissôtel Amsterdam

TripAdvisor rating 5.0/5

manlyt2022 Couples - TripAdvisor review

We had a very good experience! The location is wonderful, conveniently near Dam Square. The front desk staff were extremely accommodating and proactive throughout our stay. A special mention to Mr. Steven, the manager, who was very hands-on and attentive to client needs. Mr. Rob was exceptionally welcoming and always ready to assist us, from providing excellent restaurant recommendations to handling our luggage with care. His cheerful demeanor and warm smile made our stay even more enjoyable. A true Dutch hospitality. Highly recommended!

Dear Guest, Thank you for this great review. We're thrilled to hear that your time at Swissôtel Amsterdam was so enjoyable. Our team is delighted that you appreciated the central location of our hotel, which is indeed situated right in the heart of Amsterdam's vibrant city center by Dam Square. It's also wonderful to know that our front desk staff, particularly Mr. Steven and Mr. Rob, provided you with excellent service and that their recommendations and attentiveness added to the charm of your visit. We always strive to offer personalized service that embodies the warm spirit of Dutch hospitality, and your recognition of these efforts is highly motivating for us. We look forward to welcoming you back soon. Kind regards, Wencke Bolsius, General Manager

Best hotel in Amsterdam!

TripAdvisor rating 5.0/5

Companion16432532104 TripAdvisor review

I stayed here in September, 2023. I came alone that time. I was well taken care of and I felt very very safe. This hotel is located in the perfect place in Amsterdam… Around everything. I came here this time with a male friend. (I am female) we had a delightful time and if we didn’t know how to go to go anywhere or do anything we were well helped by the staff that Swiss hotel. We had an amazing time because if we couldn’t figure anything out, we were well guided and safely given advice on how to get places. I would definitely recommend this place again. Ask for Marc. By the way, their croissants are hot. I talked my friend into staying here and he does not regret it whatsoever!

Dear Guest, Thank you for this great review. We are thrilled to hear about your wonderful stay with us. We are delighted that you enjoyed our attentive staff, the feeling of safety we provided, our central location perfect for exploring Amsterdam, and our delightful croissants. Your recommendation is highly appreciated, and we're glad Mark made such a positive impression on you. We look forward to welcoming you back soon. Kind regards, Wencke Bolsius, General Manager

Great hotel in a great location

TripAdvisor rating 5.0/5

Jennmart62 Couples - TripAdvisor review

Great hotel! So near to the Palace and shopping area. Easy walk to Central Station. Very nice and helpful staff. We had a few hiccups with our trip and the hotel staff (Tatiana was the absolute best) was very accommodating. Room was spacious and had great amenities. Highly recommend!

Dear Guest, Thank you for this great review. We are delighted that you appreciated our central location ideal for exploring, and the ease of access to the Central Station. It's also wonderful to know that our staff, especially Tatiana, provided you with excellent service that helped accommodate your needs during unforeseen hiccups in your trip. Moreover, we are pleased to hear that the spaciousness and amenities of our rooms contributed positively to your stay. We look forward to welcoming you back soon. Kind regards, Wencke Bolsius, General Manager

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Other web-users rate our hotel

  • 1,232 reviews 9.6/10 Location
  • 1,277 reviews 6.4/10 Room
  • 1,153 reviews 8.3/10 Service
  • 13 reviews 6.9/10 WiFi
  • 472 reviews 6.2/10 Cleanliness
  • 407 reviews 6.3/10 Breakfast
  • 220 reviews 6.1/10 Vibe
  • 152 reviews 5.4/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.