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Swissôtel Amsterdam 4 stars

Customer review rating 4.5/5 3,817 reviews

ALLSAFE approved hotel

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Room 1

Number of guests
Children's age
Swissôtel Amsterdam
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+ 14 Services

Hotel extras

  • Labelled ALLSAFE

  • Central location on Dam Square, within walking distance of the historic Canal District

  • All-day restaurant with outdoor tables on the square and a locally focused Italian-style menu

  • 24-hour gym with state-of-the-art TechnoGym cardio and weight machines

  • Massage and other spa services available in th e comfort of your room

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking Paying
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Laundry
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
  • Snack & beverage machine Paying
Leisure and activities
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Swissotel Bicycle Paying
Business services
  • 2 Meeting room(s)

Hotel location

Swissôtel Amsterdam

Damrak 96
1012 LP amsterdam
netherlands

Tel: +31205223000

Fax: (+31)205223225

Check-in from 14h00

Check out up to 12h00

  • By plane

    AMSTERDAM SCHIPHOL AIRPORT  At 16km / 9 miles

GPS :52.373403, 4.893462

Our accommodation(s)

With local art and an efficient design, our 114 rooms and suites inspire a sense of ease. Cocoon yourself in Frette bed linens and pick your perfect pillow. Nespresso coffee machines and Pürovel bath products with Swiss essential oils help you recharge.

Classic Room Double

  • Max. number of persons: 2
  • Area: From 20 m² / 215 sq ft
  • High speed internet
  • Pillow Menu
  • Nespresso machine
  • Coffee/tea making facilities
  • Ironing board and flat-iron

Classic Room Twin

  • Max. number of persons: 2
  • Area: From 20 m² / 215 sq ft
  • High speed internet
  • Pillow Menu
  • Nespresso machine
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

Premium Room King

Accessible room
  • Max. number of persons: 3
  • Area: From 25 m² / 269 sq ft
  • High speed internet
  • Pillow Menu
  • Nespresso machine
  • Coffee/tea making facilities
  • Ironing board and flat-iron

Premium Room Twin

Accessible room
  • Max. number of persons: 3
  • Area: From 25 m² / 269 sq ft
  • High speed internet
  • Pillow Menu
  • Nespresso machine
  • Coffee/tea making facilities
  • Ironing board and flat-iron

Swiss Select King

  • Max. number of persons: 2
  • Area: From 25 m² / 269 sq ft
  • High speed internet
  • Pillow Menu
  • Nespresso machine
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

Our restaurants and bars

ROYAL98

Type of cuisine: Italian

ROYAL98 is an Italian food concept in the centre of Amsterdam where pasta's, thin-crust wood oven pizza and freshly made salads play a central role. Guests can enjoy an all-day menu and being ensured of fresh and organic ingredients from local suppliers.

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

ROYAL98 BAR

A food concept in the centre of Amsterdam where fresh bread, thin crust wood oven pizza and Italian pasta's play a central role. Guests can enjoy our all day menu and being ensured of fresh and organic ingredients we use from our local suppliers.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 52 m²

  • Maximum capacity: 10 people

Find out more

Our guest reviews for
Swissôtel Amsterdam

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

3,817 reviews

Excellent stay, wonderful staff

Customer review rating 4.5/5

Carmen Couples - 14/06/2021 Confirmed reviews ALL

We had an amazing stay at the hotel, celebrating our anniversary. We were lucky to be upgraded to the suite, very thankful to the staff for this! Amazing view of Dam Square and the room was newly renovated & very comfortable. Bed was also excellent.

Dear Carmen T., We very much appreciate your comments regarding your stay at the Swissôtel Amsterdam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Wencke Bolsius General Manager
Customer review rating 5.0/5

Mounira J. Couples - 31/05/2021 Confirmed reviews ALL

Excellent

Dear Mounira J., Thank you very much for taking the time to fill out our questionnaire and giving us a great score. I do however understand through the review written on Booking.com that you weren't completely satisfied. As a hotel we do cherish all guests choosing Swissotel Amsterdam for their stay and especially while celebrating a special occasion like an anniversary. You may reach out to me by the given email address. Other than that, I wish you a marvelous day ahead. Regards, Steven Warmerdam Front Office Manager

Amazing Stay!

Customer review rating 5.0/5

V A. Couples - 19/05/2021 Confirmed reviews ALL

I stayed here with my boyfriend and we had an amazing time. The staff was friendly, the room was incredible and so was the location. The food was good and there was definitely enough of it!

Dear Lois Van A., We very much appreciate your comments regarding your stay at the Swissôtel Amsterdam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards, Steven Warmerdam Front Office Manager

Super great

Customer review rating 5.0/5

Anonymous Couples - 17/05/2021 Confirmed reviews ALL

Great service and thanks for upgrating our room!

Dear Alex D., We very much appreciate your comments regarding your stay at the Swissôtel Amsterdam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wencke Bolsius General Manager

Best Stay

Customer review rating 5.0/5

Csengelle V. Business - 04/05/2021 Confirmed reviews ALL

I was in quite a few hotels in Amsterdam until now, but Swissotel was definitely the best. The staff was very kind and helpful.

Dear Csengelle V., We very much appreciate your comments regarding your stay at the Swissôtel Amsterdam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wencke Bolsius General Manager

Great stay, terrific staff, very centrally located

Customer review rating 4.5/5

Manuel G. S. Couples - 16/04/2021 Confirmed reviews ALL

It was a tremendous stay. The staff did everything they could to make our stay a very positive experience, despite the limitations imposed by the pandemics. The room was very well appointed and the hotel is right in the central square of Amsterdam.

Dear Mr. Pires We most certainly appreciate the time you have taken to fill in our online survey. On behalf of the entre team it has been an absolute pleasure to have you as our guest for 3 days. I will definitely thank the team for their great effort in exceeding your expectations. May I ask you to be so kind to also share your stay experience on the ever popular TripAdvisor? With your kind words I do certainly hope that more guests will choose our hotel as their preferred hotel when traveling to Amsterdam. Wishing you a fantastic weekend and we hope to welcome you back in the near future. Warm regards, Wencke Bolsius General Manager
Customer review rating 5.0/5

Michalitsa T. Friends - 16/04/2021 Confirmed reviews ALL

Everything was ok with our stay at the Swissotel Amsterdam .

Dear Michalitsa T., We very much appreciate your comments regarding your stay at the Swissôtel Amsterdam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wencke Bolsius General Manager

Nice stay

Customer review rating 4.0/5

- Families - 02/03/2021 Confirmed reviews ALL

We stayed in swisshotel for one night and the food we got was amazing! Though the room was a little too warm

Dear Floor I., We very much appreciate your comments regarding your stay at the Swissôtel Amsterdam. It is always a pleasure to receive positive feedback. Unfortunately it was not a perfect stay as I understand. We do have climate control in all our rooms and I wish that on another occasion, our duty managers will be able to explain you how to operate them. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you in the not too distant future.. Sincerely, Wencke Bolsius General Manager

perfect location, perfect accomodation

Customer review rating 5.0/5

Diangelo V. Families - 16/02/2021 Confirmed reviews ALL

Staff are very helpful and super friendly. Thanks for the amazing stay and room upgrade!

Dear Diangelo V., We very much appreciate your comments regarding your stay at the Swissôtel Amsterdam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wencke Bolsius General Manager

The Perfect Stay!

Customer review rating 5.0/5

Bozhidar M. Couples - 26/01/2021 Confirmed reviews ALL

Despite Corona ... we had a perfect stay! The staff were very friendly and helpful at check-in and at check-out. The Front-Office employees (298 and 212) gave us a free upgrade to Junior Suite with a king-size bed! The room was super clean! It was pure luxury! Minibar, bathrobes, slippers, large bed, electric curtains, TV, audio system in the room, a large and clean bathroom! In addition, we received complimentary care products from the Housekeeping team (shampoo, conditioner, body lotion, shaving kit, bath cap, nail file and toothbrush + toothpaste). The housekeeping team was very sweet. The hotel employees had also shown an interest in us. They had a chat with us about the corona, life, work during corona etc. So that was very good of them. There was also free access to the gym which I loved it! I have no negatives! My compliments to this hotel and its employees! We will be back soon!

Dear Bobby M., We very much appreciate your comments regarding your stay at the Swissôtel Amsterdam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wencke Bolsius General Manager

Excellent

Customer review rating 5.0/5

Jessamyn M. Families - 26/01/2021 Confirmed reviews ALL

Good service, very friendly!! Room was great. Dinner was good ; breakfast was excellent!! We felt really pampered Thanks a lot

Dear Jessamyn Solano M., We very much appreciate your comments regarding your stay at the Swissôtel Amsterdam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wencke Bolsius General Manager

Well located staff were lovely

Customer review rating 4.5/5

Anonymous Couples - 01/11/2020 Confirmed reviews ALL

Staff were very welcoming and friendly and always willing to help was such a wonderful hotel to stay in the room was lovely and clean

Dear Niamh M., We very much appreciate your comments regarding your stay at the Swissôtel Amsterdam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wencke Bolsius

Perfectly located, fantastic staff, amazing Junior Suite, my parents always stay here when they are in Holland

Customer review rating 5.0/5

Caroline R. Couples - 20/10/2020 Confirmed reviews ALL

It was our first time in Amsterdam and it was our 1 year anniversary.

Dear Cain R., We very much appreciate your comments regarding your stay at the Swissôtel Amsterdam. It is always a pleasure to receive positive feedback. I will share your comments with our team and with Steven as well. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wencke Bolsius General Manager

Well located

Customer review rating 3.5/5

Ririn N. Friends - 14/10/2020 Confirmed reviews ALL

The toilet is noise with dripping water or the heater in the bathroom. Need to fix

Dear Ririn N., We very much appreciate your comments regarding your stay at the Swissôtel Amsterdam. I regret to read the dripping sound in the bathroom and rest assured that I will ask our maintenance today to have a look what might have caused it. On another note, I am glad you enjoyed the services provided by our staff. At Swissotel Amsterdam, we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wencke Bolsius General Manager

Great stay, really enjoyed it.

Customer review rating 5.0/5

Eli Couples - 19/09/2020 Confirmed reviews ALL

Our stay was great -- large clean room, well decorated, luxurious bathroom, centrally located, and very friendly staff. Recommend!

Dear Eli G., We very much appreciate your comments regarding your stay at the Swissôtel Amsterdam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wencke Bolsius General Manager Swissôtel Amsterdam

Excellent location

Customer review rating 5.0/5

Robin G. Friends - 15/09/2020 Confirmed reviews ALL

The hotel was spotlessly clean. The staff were extremely helpful. Even returning at 1 O'clock in the morning and asking for two extra duvets, was not a problem. Due to my work I stay in different hotels all over Germany. This hotel is definitely in my top three. Added bonus, this hotel is the nicest smelling hotel I've stayed in.

Dear Robin G., We very much appreciate your comments regarding your stay at the Swissôtel Amsterdam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are very delighted that we are in your top three and that the smell was the nicest. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcome you back anytime soon. Sincerely, Wencke Bolsius General Manager Swissôtel Amsterdam

Great hotel, great location, great service

Customer review rating 5.0/5

Patrick Couples - 30/08/2020 Confirmed reviews ALL

Absolutely fantastic hotel. We would definitely recommend this to anyone looking to have a great experience in Amsterdam.

Dear Patrick E., We very much appreciate your comments regarding your stay at the Swissôtel Amsterdam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wencke Bolsius General Manager

Great location, friendly personel

Customer review rating 4.5/5

Kinlocke Couples - 25/08/2020 Confirmed reviews ALL

We had a short but good stay at Swissotel, they made sure everyone felt safe with Corona measures. Breakfast was great, nice staff.

Dear Lizzy P., We very much appreciate your comments regarding your stay at the Swissôtel Amsterdam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services where our guests' health and safety is our priority these days. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Steven Warmerdam Front Office Manager

Great location, very helpful staff

Customer review rating 4.5/5

Jeff Couples - 25/08/2020 Confirmed reviews ALL

As a good start we were given an upgrade to a premium room that has a nice bathroom and colourful walls. Coffee in the is appreciated. The hotel is right in the centre, cannot be better located. Staff could not have performed better with us during the stay. Small caveat: There is no car park so we found a P+R car park at the arena (30 minutes metro+walk away from the hotel) for 1€/day instead of 30-50€/day in the vicinity of the hotel.

Dear Jean Franc L., We very much appreciate your comments regarding your stay at the Swissôtel Amsterdam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Due to new regulations to protect our guests and staff from getting infected by COVID-19, we temporarily suspended our valet parking. We hope that we can re-introduce this again in the near future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Steven Warmerdam Front Office Manager

Staying at the hotel was a wonderful experience

Customer review rating 5.0/5

Alan B. Couples - 17/08/2020 Confirmed reviews ALL

We were treated very courteously and professionally by the reception staff, our original room was upgraded and we we're delighted with the quality and standard of our room - thank you

Dear Alan b., We very much appreciate your comments regarding your stay at the Swissôtel Amsterdam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Steven Warmerdam Front Office Manager

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