Swissôtel Amsterdam 4 stars

Dear Keanay78, Thank you for this great review. We are thrilled to hear that your stay with us was so enjoyable. We are pleased that you appreciated the attentive service, the immaculate condition of our hotel, and the delicious dining options available at ROYAL98. It is wonderful to know that you found comfort in our beds, equipped with luxury Frette linens and a pillow menu designed for a restful sleep. The well-appointed amenities and thoughtfully designed bathroom, complete with a jetted tub, are part of our commitment to providing a relaxing and luxurious experience. Moreover, we're glad you enjoyed the spacious nature of your room and the modern conveniences such as the built-in Bluetooth speakers. The central location of Swissotel Amsterdam is indeed one of our highlights, and we're happy that it contributed positively to your stay. Finally, we are delighted that Tetiana and our front desk team made a lasting impression with their helpful and charming service. We look forward to welcoming you back soon. Kind regards, Wencke Bolsius, General Manager

Dear Guest, Thank you for taking the time to review your stay. We are truly glad that your stay at Swissotel Amsterdam left a positive impression. We are delighted that you appreciated our central location by Dam Square, the convenience of having a tram stop right outside, and our commitment to providing excellent service. It's gratifying to know that our breakfast offerings and the culinary delights at Royal 98 added to your enjoyment. However, we regret to hear that our air conditioning unit did not fully meet your expectations during a warmer week, and that the fan in the bathroom was not functioning properly. We understand how important a comfortable room environment is, and we sincerely apologize for any discomfort this may have caused. Nonetheless, we are pleased to hear that you found our proximity to the Central Train Station and the royal palace advantageous for exploring the city. Our aim is to provide a seamless and enjoyable experience for all our guests. We hope to have the occasion to welcome you back. Kind Regards, Wencke Bolsius, General Manager

Dear Ms. W., Thank you for sharing your experience with us. It is very rewarding to hear that you found our location ideal, and we appreciate your kind mention of our team, who always aim to deliver the best service possible. It\'s also great to know that you had a comfortable and undisturbed night\'s sleep; we understand this is high on our guests\' list of priorities. It would be a pleasure to welcome you back. Best wishes, Wencke Bolsius, General Manager

Dear Ms. L., Thank you for the time taken to share your experience of staying with us. We are delighted that you found our staff at the reception to be super friendly. Our team prides itself on delivering personalized service to make our guests feel welcomed and valued. However, we apologize if the furnishings in your room did not reflect the contemporary and sophisticated style we strive for. We understand the importance of a fresh and updated environment for our guests' comfort. We are also sorry to hear about the oversight with the room service. We aim for meticulous attention to detail in all aspects of our hospitality, and it seems we missed the mark during your stay. Furthermore, we regret that our tea selection did not meet your preferences for a more varied range including herbal and fruit teas. We hope you were able to appreciate our central location in the vibrant heart of Amsterdam, which is within walking distance to many shops, museums, and attractions. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Wencke Bolsius, General Manager

Dear Rabbitman, Thank you for this great review. We truly appreciate your positive remarks about your recent stay at Swissotel Amsterdam. We are delighted that you enjoyed the comfort of our rooms, the assistance provided by our staff, and the quality of our breakfast offerings. It is great to hear that our complimentary high-speed WiFi and the in-room amenities, such as the Nespresso coffee machine and luxury bed linens by Frette, contributed to your satisfying stay. Additionally, we are pleased that our central location by Dam Square, convenient for accessing local attractions and public transport, has consistently met your expectations during your business visits. We look forward to welcoming you back soon. Kind regards, Wencke Bolsius, General Manager