Name: Swissôtel Amsterdam - 4-Star Hotel Next to Dam Square | ALL - ALL
Address: Damrak 96, AMSTERDAM, 1012 LP, NL
Telephone: +31205223000
Rating: 4.4

Swissôtel Amsterdam

Swissôtel Amsterdam hotel sits along Damrak, a bustling avenue between Centraal Station and the famous Dam Square. The Royal Palace, Anne Frank House and 9 Streets canalside shopping area are all within 10 minutes' stroll. Behind our elegant 19th-century townhouse façade, discover 4-star comfort with contemporary, ergonomic rooms and suites, some offering balconies and city views. Taste vibrant, seasonal dishes at our charming restaurant, and enjoy an inspired breakfast spread highlighting local produce.

We're the perfect base for Amsterdam holidays and weekend breaks in the heart of the city. Stroll 15 minutes to the Jordaan neighbourhood, where 17th-century houses overlook the canals, and boutique shops line narrow streets. A 15-minute metro ride from the hotel, delve into the history of art at Museumplein, where the Rijksmuseum and Van Gogh Museum sit on opposite sides of the square. To see the city from the sky, take a short ferry ride from Centraal to visit the observation deck at the A'dam Lookout.

Enjoy the benefits of a hotel near Amsterdam's main train station (Centraal), which is less than 10 minutes' walk away. From Centraal, trains to Schiphol Airport take less than 20 minutes. Dam Square tram and bus stops are across the street from our door.

Welcome to your home away from home in the heart of Amsterdam, defined by timelessness, efficiency and ease. After exploring renowned sights or a day of productive business meetings, return to your base next to Dam Square for good food and warm service.

Wencke Bolsius, Hotel Management

Hotel extras

A 4-star Amsterdam hotel right next to Dam Square
Historic building near famous sights and Centraal station
International restaurant and bar serving up seasonal cuisine
Breakfast buffet showcasing ingredients from local producers
On-site gym with Technogym equipment

Our accommodation(s)

Room

Classic Room Double

2 pers. max
20 m² / 215 sq ft

Bedding 1 x Double bed(s)

See availabilities

Room

Classic Room Twin

2 pers. max
20 m² / 215 sq ft

Bedding 1 x Twin bed(s)

See availabilities

Room

Premium Room King

2 pers. max
21 m² / 226 sq ft

Bedding 1 x King size bed(s)

See availabilities

Room

Premium Room Twin

2 pers. max
21 m² / 226 sq ft

Bedding 1 x Twin bed(s)

See availabilities

Room

Swiss Select King

2 pers. max
25 m² / 269 sq ft

Bedding 1 x King size bed(s)

See availabilities

Suite

Junior Suite

2 pers. max
40 m² / 430 sq ft

Bedding 1 x King size bed(s)
Views: City View

See availabilities

Suite

Junior Suite Balcony

2 pers. max
39 m² / 419 sq ft

Bedding 1 x King size bed(s)
Views: City View
Most of the accommodation: Balcony

See availabilities

Suite

City View Suite

2 pers. max
50 m² / 538 sq ft

Bedding 1 x King size bed(s)
Views: City View

See availabilities

Suite

Signature City View Suite

2 pers. max
52 m² / 559 sq ft

Bedding 1 x King size bed(s) and 1 x Single bed(s)
Views: City View

See availabilities

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Swissôtel Amsterdam

Damrak 96
1012 LP AMSTERDAM
Netherlands

GPS:52.373403, 4.893462

+31 20 522 3000

+31 20 522 3225

DAM SQUARE

Historic monument

Access: 50 m / 0.03 mi

AMSTERDAM HISTORIC MUSEUM

Museums

Access: 800 m / 0.5 mi 5 min walk

ANNE FRANK HOUSE

Museums

Access: 900 m / 0.56 mi 7 min walk

RIJKSMUSEUM

Museums

Access: 2.2 km / 1.37 mi

Taxi

20 EUR 20 EUR

VAN GOGH MUSEUM

Museums

Access: 2.2 km / 1.37 mi

Taxi

20 EUR 20 EUR

DISCOVER COLOURFUL KEUKENHOF

Botanical gardens

Access: 37 km / 22.99 mi 40 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Pets not allowed
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
100% Non Smoking Property
Room service

Near the property

Car park

ROYAL98

Savour international dishes and hearty Italian fare at a charming eatery in the heart of Amsterdam's bustling city centre. We take pride in sourcing the finest, freshest ingredients from local suppliers, ensuring every dish is made with care and passion.

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5 238 reviews

Akram F. Business - 2/16/2026 Confirmed reviews ALL

We had a wonderful stay at the hotel overall; however, there were two points that I did not appreciate: 1. The room was not up to expectations. The furniture was quite old, and despite my Diamond status, I was unfortunately unable to receive an upgrade. 2. I was also unable to obtain a late checkout. I discussed this with Mr. Rob at the reception and only requested an additional 15 minutes, as I needed to leave at 1:15 PM and asked to extend until 1:30 PM. He completely refused the request without consideration.

Dear Akram F., Thank you for reviewing your stay with us. We’re delighted your overall stay was enjoyable and that Mariam provided such attentive service during your visit. Her dedication reflects our commitment to personalized care for every guest. That said, we’re sincerely sorry some aspects fell short of your expectations. While upgrades and late checkouts depend on availability, we regret we couldn’t accommodate your requests this time. Your loyalty as a Diamond member is greatly valued, and we’re reviewing how to better recognize this in future stays. Nonetheless, it’s wonderful you found our central location convenient for exploring Amsterdam. We hope it added ease to your business trip and look forward to welcoming you back. We look forward to welcoming you back on a future trip. Kind regards, Wencke Bolsius General Manager

Haralambos D. Business - 6/2/2025 Confirmed reviews ALL

Service was slow, over priced.

Dear Mr. D., Thank you for taking the time to share your detailed feedback about your recent stay with us. We are delighted that you appreciated our high-speed internet connectivity throughout your stay. We sincerely regret that certain aspects of your stay did not meet your expectations. Our team strives to deliver prompt and efficient service during both arrival and departure processes, and we are truly sorry for any delays you experienced. Our staff members are always available to assist guests and ensure their comfort throughout their stay. Nonetheless, we appreciate your positive comments regarding the thorough maintenance of our premises. We hope to have the opportunity to welcome you back for a more seamless experience. Best regards, Wencke Bolsius General Manager

Therese R. Families - 4/13/2025 Confirmed reviews ALL

The room was very hot and the advertised air conditioning is seasonal and hadn’t been turned on yet. We were told to open the window and had two fans circulating air. There were many pigeons outside our room, some landing on our window sill so we closed the window. We never received housekeeping service. On our first day we returned to the hotel after 4 pm and put the do not disturb on. On the second day we asked the housekeeper to clean our room as we left the hotel in the morning and he was 8n the hallway right outside our room. It hadn’t been cleaned when we returned mid day so we asked again at the front desk and left for lunch. When we returned at 3 pm it still hadn’t been done so we gave up and had a nap. We ran out of toilet paper and tissue and the garbage cans were full (they were very small). For over 350 euros a night I think this is unacceptable. At checkout no one asked how our stay was and when I mentioned the lack of housekeeping service the agent just shrugged her shoulders. I know we had the do not disturb sign on but it was never on until late in the day, after the time we saw housekeeping staff on the floor. I used to be an executive housekeeper so I know how the system works. We ended up getting a roll of toilet paper from the front desk. Substandard service from staff who didn’t seem to care about guests and were generally disinterested. The breakfast waiter was the terrible - no greeting, shrugging his shoulders when he sat us at a table with dirty cutlery, then complaining loudly about hotel management to another staff member. I try to stay in Accor brand hotels when I can as I have had great experiences in the past. This stay is one I wish I could forget - I won’t be back and I won’t be recommending the hotel to anyone.

Dear Ms. R., Thank you for taking the time to let us know your opinion of your recent stay. We are pleased that the welcome amenity met your expectations, as we strive to provide thoughtful touches that enhance our guests’ stays. However, we are disheartened to hear of the issues you encountered regarding room temperature and the air conditioning. We understand how important a comfortable environment is for our guests, and we apologize for any discomfort experienced. Our air conditioning system is indeed seasonal, and we regret if this was not communicated effectively. With respect to housekeeping, we aim to maintain the highest standards of cleanliness and service, and it is apparent we fell short in this regard during your visit. We are sincerely sorry that the service did not meet your expectations. Additionally, your feedback on the check-in process and the quality of food has been noted, and we apologize for any inconvenience these aspects may have caused. We also acknowledge that our team’s service did not leave you with the exemplary impression we intend to provide, and for this, we are truly sorry. We hope to welcome you again in the future. Best wishes, Wencke Bolsius, General Manager

Good Stay

Jlyn Couples - 4/13/2025 Confirmed reviews ALL

We like location, rooms and services. Highly recommended.

Dear Ms. S., Thank you for sharing your experience with us. We are pleased you enjoyed staying at our hotel and that our team were attentive to your needs. It would be a pleasure to welcome you back. Best wishes, Wencke Bolsius, General Manager

Excellent location, spacious room

Natascia B. Friends - 4/10/2025 Confirmed reviews ALL

Overall a good stay in a very spacious Junior Suite. However, the air conditioning was not working properly and the heat in the room made it difficult to have a good nights sleep. We had to end up using the fans which only helped a little. Getting in/out of the shower was surprised there was no grab bars or handles as it is a very high step. Breakfast selection was very good, staff were helpful.

Dear Ms. B., Thank you for the time taken to share your experience of staying with us. We are glad you enjoyed your stay and appreciate your kind comments about our team who strive to ensure that we deliver the best service. We apologise for any inconvenience and regret you did not inform us while on-site so that our team members may have investigated and found a solution for you. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Wencke Bolsius, General Manager