Swissôtel Amsterdam 4 stars

Customer review rating (ALL Rating) 4.2/5 764 reviews

Swissôtel Amsterdam - Image 1
Swissôtel Amsterdam - Image 2
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Damrak 96, 1012 LP AMSTERDAM, Netherlands

Description

Hotel extras

  • Central location, just a few steps from Dam Square and Central Station

  • On foot, discover the hidden treasures of Amsterdam within walking distance

  • Modern amenities, a fitness center and conference rooms

  • International cuisine with a view at the Royal 98 restaurant

  • Situated in a historically significant landmark building

Our accommodation(s)

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Room 1

Hotel location

Swissôtel Amsterdam

Damrak 96
1012 LP AMSTERDAM
Netherlands

GPS:52.373403, 4.893462

Telephone
Fax +31 20 522 3225

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

ROYAL98

ROYAL98 is an Italian food concept in the centre of Amsterdam where pastas, thin-crust wood oven pizza and freshly made salads play a central role. Guests can enjoy an all-day menu and being ensured of fresh and organic ingredients from local suppliers.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  764 reviews

TripAdvisor Rating  4.5/5  1,708 reviews

Great hotel

TripAdvisor rating 5.0/5

rabbitman TripAdvisor review

wonderful!

TripAdvisor rating 5.0/5

jessnicole4 Families - TripAdvisor review

Dear Madam, Thank you for sharing your experience with us. We're thrilled to hear about your excellent stay at Swissôtel Amsterdam. We are delighted that you appreciated the warm welcome from our front desk team, your well-appointed room, and our peaceful hotel atmosphere. It is wonderful to know that our central location by Dam Square contributed positively to your visit, making it convenient to explore the surrounding shops, museums, and restaurants. It would be a pleasure to welcome you back. Best wishes, Wencke Bolsius, General Manager

Good location

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Dear Mr L., Thank you for sharing your experience with us. We are delighted that you enjoyed our centrally located hotel, right in the vibrant heart of Amsterdam, just a short stroll from the bustling Amsterdam Central Station. However, we note your concern regarding the availability of vegan options. We understand the importance of catering to all dietary needs and preferences and apologize for not meeting your expectations in this area. We hope you managed to take advantage of our proximity to Dam Square, allowing for easy exploration of the surrounding shops, museums, and restaurants. We hope we will have the opportunity to see you again in the future. Best regards, Wencke Bolsius, General Manager

Great experience!

TripAdvisor rating 5.0/5

Trail21501665760 TripAdvisor review

Dear Guest, Thank you for this great review. We're thrilled to hear that your time with us was enjoyable. We are delighted that you appreciated the attentive assistance from Steven, our clean and spacious rooms, and the serene ambiance within our hotel, despite the bustling location. Our team takes great pride in delivering exceptional service and ensuring that our rooms provide a peaceful retreat in the heart of Amsterdam. We look forward to welcoming you back soon. Kind regards, Wencke Bolsius, General Manager

They should have told us!!!

TripAdvisor rating 1.0/5

macis49 TripAdvisor review

Dear Guest, Thank you for taking the time to provide us with your review. We are delighted that your previous experiences at Swissôtel Amsterdam were enjoyable and that the upgrade to our larger suite met your expectations. Our aim is to provide a stay that is both comfortable and memorable, ensuring that each visit is as special as the last. However, we deeply regret that our dining options did not align with your expectations during your most recent visit. We understand the inconvenience caused due to the limited room service menu and the unavailability of our restaurant. Our restaurant is open until 10 pm and we have room service for certain meals until the morning. We are committed to providing a transparent and honest service, and we will be reviewing our communication practices to ensure that all our guests are fully informed of available services at the time of booking and upon arrival. We look forward to welcoming you very soon. Best regards, Wencke Bolsius, General Manager

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Other web-users rate our hotel

  • 1,248 reviews 9.7/10 Location
  • 1,277 reviews 6.3/10 Room
  • 1,156 reviews 8.3/10 Service
  • 12 reviews 8.1/10 WiFi
  • 780 reviews 5.3/10 Comfort
  • 471 reviews 5.8/10 Cleanliness
  • 420 reviews 5.8/10 Breakfast
  • 216 reviews 5.7/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.