Swissôtel Amsterdam 4 stars

Customer review rating (ALL Rating) 4.3/5 574 reviews

Swissôtel Amsterdam - Image 1
Swissôtel Amsterdam - Image 2
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Damrak 96, 1012 LP AMSTERDAM, Netherlands

Description

Hotel extras

  • Central location, just a few steps from Dam Square and Central Station

  • On foot, discover the hidden treasures of Amsterdam within walking distance

  • Modern amenities, a fitness center and conference rooms

  • International cuisine with a view at the Royal 98 restaurant

  • Situated in a historically significant landmark building

Our accommodation(s)

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Room 1

Hotel location

Swissôtel Amsterdam

Damrak 96
1012 LP AMSTERDAM
Netherlands

GPS:52.373403, 4.893462

Telephone
Fax +31 20 522 3225

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

ROYAL98

ROYAL98 is an Italian food concept in the centre of Amsterdam where pastas, thin-crust wood oven pizza and freshly made salads play a central role. Guests can enjoy an all-day menu and being ensured of fresh and organic ingredients from local suppliers.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  574 reviews

TripAdvisor Rating  4.3/5  1,733 reviews

Certificate of excellence 2025

Busy Area

TripAdvisor rating 4.0/5

SkiRockies TripAdvisor review

Dear Guest, Thank you for taking the time to share your detailed feedback about your stay at Swissôtel Amsterdam. We are delighted that you found your accommodation spacious and immaculately maintained. The comfort of our guests is our top priority, and we take great pride in maintaining high standards of cleanliness throughout our establishment. However, we understand your concerns about the vibrancy of our central location. While the energy of Dam Square can be quite dynamic, our sound-proofed rooms with triple-glazed windows are designed to provide a peaceful retreat from the urban atmosphere. Finally, we are pleased that you appreciated the convenience of our prime location, with premium retail establishments and numerous cultural landmarks within walking distance. Our position in the historic center makes exploring Amsterdam's attractions effortless for our guests. We would be honored to welcome you back for another stay at Swissôtel Amsterdam. Kind regards, Wencke Bolsius, General Manager

Great location

TripAdvisor rating 4.0/5

Fspet Families - TripAdvisor review

Dear Guest, Thank you for taking the time to share your experience with us. We are delighted that our accommodations met your requirements, providing the comfort you sought during your stay. However, we regret that some aspects of your stay did not meet your expectations. While our breakfast offers a wide selection of freshly prepared items, we understand your concerns regarding the pricing, We’d also like to clarify the breakfast pricing: it seems there may have been a misunderstanding. The breakfast rate is €23.50 per person, Finally, we are pleased that you appreciated both our prime position at Dam Square and the dedication shown by our team members, particularly Mark and his colleagues, who ensured your room arrangements were properly adjusted. We look forward to welcoming you back for another stay. Best regards, Wencke Bolsius, General Manager

Right in the middle of the action

TripAdvisor rating 5.0/5

David241265 Couples - TripAdvisor review

Dear Sir, Thank you for taking the time to share your wonderful feedback. We are delighted that your stay with us proved to be exceptional. The comfort of our accommodations and the attentiveness of our team members reflect our commitment to hospitality excellence. Your appreciation of our wellness facilities demonstrates the value we place on guest wellbeing. The seamless connectivity throughout the property enables both leisure and business travelers to stay connected effortlessly. Your remarks about our prime position in the heart of Amsterdam bring us particular satisfaction, as the convenience of our location allows our guests to explore the city's attractions with ease. We look forward to welcoming you back for another memorable stay. Best regards, Wencke Bolsius, General Manager

Must stay

TripAdvisor rating 5.0/5

Escape20445760008 TripAdvisor review

Dear Guest, Thank you for taking the time to share your feedback. We are delighted to learn about your exceptional experience at Swissôtel Amsterdam. The recognition of our devoted team members brings us immense satisfaction. Your kind words about Rob exemplify the dedication of our personnel to deliver outstanding hospitality. The meticulous attention to detail from our housekeeping department and the warm professionalism displayed by our front desk colleagues reflect the high standards we consistently strive to maintain. We look forward to welcoming you back for another memorable stay. Best regards, Wencke Bolsius, General Manager

Customer review rating 3.0/5

Haralambos D. Business - Confirmed reviews ALL

Dear Mr. D., Thank you for taking the time to share your detailed feedback about your recent stay with us. We are delighted that you appreciated our high-speed internet connectivity throughout your stay. We sincerely regret that certain aspects of your stay did not meet your expectations. Our team strives to deliver prompt and efficient service during both arrival and departure processes, and we are truly sorry for any delays you experienced. Our staff members are always available to assist guests and ensure their comfort throughout their stay. Nonetheless, we appreciate your positive comments regarding the thorough maintenance of our premises. We hope to have the opportunity to welcome you back for a more seamless experience. Best regards, Wencke Bolsius General Manager

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Other web-users rate our hotel

  • 1,170 reviews 9.7/10 Location
  • 1,154 reviews 6.4/10 Room
  • 1,091 reviews 8.4/10 Service
  • 11 reviews 6.1/10 WiFi
  • 661 reviews 5.4/10 Comfort
  • 449 reviews 6/10 Cleanliness
  • 393 reviews 5.7/10 Breakfast
  • 216 reviews 5.6/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.