Swissôtel Amsterdam 4 stars

Customer review rating (ALL Rating) 4.3/5 861 reviews

Swissôtel Amsterdam - Image 1
Swissôtel Amsterdam - Image 2
Swissôtel Amsterdam - Image 3
Swissôtel Amsterdam - Image 4
Damrak 96, 1012 LP AMSTERDAM, Netherlands

Description

Hotel extras

  • Central location, just a few steps from Dam Square and Central Station

  • On foot, discover the hidden treasures of Amsterdam within walking distance

  • Modern amenities, a fitness center and conference rooms

  • International cuisine with a view at the Royal 98 restaurant

  • Situated in a historically significant landmark building

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Swissôtel Amsterdam

Damrak 96
1012 LP AMSTERDAM
Netherlands

GPS:52.373403, 4.893462

Telephone
Fax +31 20 522 3225

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

ROYAL98

ROYAL98 is an Italian food concept in the centre of Amsterdam where pasta's, thin-crust wood oven pizza and freshly made salads play a central role. Guests can enjoy an all-day menu and being ensured of fresh and organic ingredients from local suppliers.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  861 reviews

TripAdvisor Rating  4.0/5  1,702 reviews

Certificate of excellence 2023

Swiss hotel Amsterdam

TripAdvisor rating 5.0/5

Joanjoan2011 TripAdvisor review

We stayed at this hotel in October for 3 nights , breakfast included. Great location , Dam Square , lots of shopping & 15 min walk to Amsterdam Central Station. Hotel was clean, & QUIET .Staff was friendly & very helpful . I recommend this hotel for a comfortable stay . Dam Square is quite busy a lot of foot traffic , like New York. . Wear comfortable shoes !!

Dear Madam, Thank you for sharing your experience with us. It is heartwarming to hear that your stay at Swissotel Amsterdam was such a memorable one. We are thrilled that you appreciated our prime location right in the bustling heart of the city, the cleanliness that we maintain with great care, and the peaceful atmosphere of our sound-proofed guest rooms. It is also wonderful that our team's dedication to providing friendly and helpful service contributed to your comfortable stay. Moreover, we are pleased that the proximity to major shopping destinations and Amsterdam Central Station enhanced your visit. It would be a pleasure to welcome you back. Best wishes, Wencke Bolsius, General Manager

Great Choice of Hotel

TripAdvisor rating 5.0/5

argwatkins Couples - TripAdvisor review

This is a great hotel. We had 4 nights here in November and it was perfect. The check in process was simple and courteous, though their practice to take £50 a night off your credit card rather than reserve it seemed a little odd. The room was spacious and well appointed with shower gel shampoo and hand wash all provided in the room. Room service comes every day but you have the option to skip it and just put a sign on the door. The mini bar was sensibly prices and the beer was a welcome refresher after our journey there as they do not sell alcohol after 4pm on certain days in the shops. The location of the hotel is excellent...about 15 minute walk from Centraal Station. All tram stops are within a few minutes walk so it is very easy to get around. All in all an excellent hotel and we would come here again.

Dear Guest, Thank you for taking the time to review your stay. We are thrilled to hear that your stay with us was enjoyable. We are delighted that you found the room to be spacious and well-equipped for your comfort, reflecting our dedication to providing a serene and rejuvenating atmosphere. It's great to know that our room service met your expectations, adding to the convenience of your stay. Your appreciation for our sensibly priced mini bar and the refreshment it provided is also much appreciated. As per our company policy, we take a deposit from our guests. However, the amount blocked from the guest's credit card is refunded upon check-out. Furthermore, we are pleased that our central location contributed to the ease of your travels around the vibrant city of Amsterdam. We are hoping to welcome you back in the future. All the best. Wencke Bolsius, General Manager

Good Hotel but Think About the Location

TripAdvisor rating 4.0/5

Michael P TripAdvisor review

This hotel, once you get in the door, is a very nice hotel. The rooms are pleasant, the staff is friendly and helpful, and breakfast is good. The catch is that it is located on perhaps the busiest street in Amsterdam -- the Damrak. As soon as you step out the door during the day, you are in a swirling mass of humanity. So while it is very central and within an easy walk of the Central train station, it is far from either a calm or pretty location. That's not tpo say that one shouldn't stay there, but one needs to know what the area is like and decide if that is something that one wants. As a hotel I recommend it, but the location, for me, was a real drawback.

Dear Guest, Thank you for taking the time to review your stay. We are delighted that you enjoyed the pleasant rooms, friendly staff, and good breakfast at our hotel. Our team takes great pride in delivering personalized service and ensuring that every guest has a comfortable stay. Nonetheless, we understand that the lively atmosphere of Damrak can be overwhelming for some of our guests. While our central location is ideal for those looking to explore the city, we recognize that it may not suit everyone's preference for tranquility. We apologize for any inconvenience this may have caused during your stay. We are hoping to welcome you back in the future. All the best. Wencke Bolsius, General Manager

Centrally located comfortable hotel

TripAdvisor rating 5.0/5

Vinita S Friends getaway - TripAdvisor review

Perfect venue for an all girls trip to Amsterdam. Centrally located hotel a stone’s throw from many places of tourist attraction. Lanes around hotel are Dotted with cafes and pubs. Special thanks to the amazing front desk manager Mr. Mark. He was wonderful to our group and helped us with many things over the course of our stay. A friend had injured herself and they provided us with all help and assistance. All in all as an all girls trip group very safe and comfortable here. Lovely team. Our heartfelt thanks.

Dear Vinita, Thank you for taking the time to leave such a nice review. We are thrilled to hear that you enjoyed your stay at Swissôtel Amsterdam. We are delighted that you enjoyed the hotel's prime location, the comfort of our accommodations, and the sense of safety during your all girls trip. It is great to know that Mark was able to provide the assistance and service that enhanced your experience. Your compliments have been passed on to him. Our team is committed to delivering personalized service and ensuring a secure environment, so it’s heartwarming to receive your appreciation for their efforts. It would be a pleasure to welcome you back. Kind regards, Wencke Bolsius, General Manager

Perfect Stay

TripAdvisor rating 5.0/5

Arthurtravels82 Solo travel - TripAdvisor review

The room was great, comfortable bed, large towels, and a heated towel rack. The staff members were all polite, friendly, and responsive to my needs. I needed a power outlet for my CPAP, and an extension cord was provided to ensure that i had a good night's sleep. The location could not have been better. It was in the center of everything. I was able to walk everywhere.

Dear Sir, Thank you very much for this kind review. It's truly rewarding to hear about your wonderful stay at Swissotel Amsterdam. We are delighted that the comfort of our rooms, equipped with amenities such as large towels and a heated towel rack, contributed to your satisfaction. Our team takes pride in offering polite, friendly, and attentive service, ensuring that all your needs, including those for your CPAP device, are met with efficiency. Nonetheless, it's our central location that often garners appreciation, making it convenient for our guests to explore the vibrant city of Amsterdam with ease. We're pleased that this aspect of your stay was particularly enjoyable. We look forward to seeing you again soon. Best regards, Wencke Bolsius, General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,271 reviews 9.6/10 Location
  • 1,280 reviews 6.3/10 Room
  • 1,191 reviews 8.2/10 Service
  • 15 reviews 7.8/10 WiFi
  • 776 reviews 5.3/10 Comfort
  • 481 reviews 5.8/10 Cleanliness
  • 422 reviews 6.1/10 Breakfast
  • 220 reviews 5.9/10 Vibe

Powered by Trustyou

Our other establishments nearby

All our hotels in Amsterdam

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.