Swissôtel Amsterdam 4 stars

Customer review rating 4.5/5 3,555 reviews
Swissôtel Amsterdam
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+ 17 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Located in the heart of Amsterdam

  • Free WIFI

  • 24-hour fitness centre

  • Very comfortable beds

  • Rooms available with view on the Dam Square

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Dry cleaning / Ironing
Catering
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
  • Well-being
  • Boat excursions
  • Swissotel Bicycle
Business services
  • 2 meeting room(s)
Information message

Swissotel Amsterdam is a 100% non-smoking, pet free hotel. Please note that the hotel does not have a parking facility, public parking (paid) is available at Bijenkorf Parking and Oosterdok Parking.

Hotel location

Swissôtel Amsterdam

Damrak 96
1012 LP
amsterdam
netherlands

Tel: +310205223000

Fax: (+31)0205223225

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    AMSTERDAM SCHIPHOL AIRPORT  At 16km / 9 miles

GPS :52.373403, 4.893462

Our accommodations

Swissôtel Amsterdam offers 114 rooms including 17 suites. All guests have free access to the Swissôtel Fitness with state of the art equipment and providing complimentary Internet

Classic Room Twin

  • Max. number of persons: 2
  • Area: From 20
  • Pillow Menu
  • Nespresso machine
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Mini Bar

Classic Room King

  • Max. number of persons: 2
  • Area: From 20
  • Pillow Menu
  • Nespresso machine
  • Coffee/tea making facilities
  • Ironing board and flat-iron

Premium Room Twin

  • Max. number of persons: 3
  • Area: From 25
  • Pillow Menu
  • Nespresso machine
  • Coffee/tea making facilities
  • Ironing board and flat-iron

Premium Room King

  • Max. number of persons: 3
  • Area: From 25
  • Pillow Menu
  • Nespresso machine
  • Coffee/tea making facilities
  • Ironing board and flat-iron

Swiss Select King

  • Max. number of persons: 2
  • Area: From 25
  • Pillow Menu
  • Nespresso machine
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Mini Bar

Swiss Select Twin

  • Max. number of persons: 2
  • Area: From 25
  • Pillow Menu
  • Nespresso machine
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Mini Bar

Classic Queen Room

  • Max. number of persons: 2
  • Area: From 20
  • Pillow Menu
  • Nespresso machine
  • Coffee/tea making facilities
  • Ironing board and flat-iron

Classic Room King View

  • Max. number of persons: 2
  • Area: From 23

Classic Room Twin View

  • Max. number of persons: 2
  • Area: From 23

Premium Room View King

  • Max. number of persons: 2
  • Area: From 25
  • Pillow Menu
  • Nespresso machine
  • Coffee/tea making facilities
  • Ironing board and flat-iron

Junior Suite

  • Max. number of persons: 3
  • Area: From 40
  • Pillow Menu
  • Nespresso machine
  • Coffee/tea making facilities
  • Ironing board and flat-iron

City View Suite

  • Max. number of persons: 3
  • Area: From 50
  • Pillow Menu
  • Nespresso machine
  • Coffee/tea making facilities
  • Ironing board and flat-iron

Signature City View Suite

  • Max. number of persons: 3
  • Area: From 52
  • Bathrobe
  • Slippers
  • Pillow Menu
  • Nespresso machine
  • Coffee/tea making facilities(...)

Junior Suite Balcony

  • Max. number of persons: 3
  • Area: From 39
  • Most of the accommodation: Balcony *

* Subject to availability

  • Pillow Menu
  • Nespresso machine
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Mini Bar

Our restaurants and bars

ROYAL98

Type of cuisine: International

Photo non contractuelle / Strictly non binding

ROYAL98 is a food concept in the centre of Amsterdam where Italian pasta's, thin-crust wood oven pizza and freshly baked bread play a central role. Guests can enjoy an all-day menu and being ensured of fresh and organic ingredients from local suppliers.

Lunch

11:00 - 17:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ROYAL98 BAR

Photo non contractuelle / Strictly non binding

A food concept in the centre of Amsterdam where fresh bread, thin crust wood oven pizza and Italian pasta's play a central role. Guests can enjoy our all day menu and being ensured of fresh and organic ingredients we use from our local suppliers.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 52

  • Maximum capacity: 10 people

Find out more

Our guest reviews for
Swissôtel Amsterdam

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

3,555 reviews

I will be back

Customer review rating 4.5/5

Anonymous Business - 30/11/2019 Confirmed reviews ALL

Great location, great staff, super breakfast!

Comfortable and Good for the price

Customer review rating 4.5/5

Camila L. Couples - 29/11/2019 Confirmed reviews ALL

Staff was very helpful. Room was clean but with some cigar smell. Bathroom was good and comfortable. Good room size.

Nice hotel in the heart of Amsterdam.

Customer review rating 4.5/5

Adam S. Couples - 29/11/2019 Confirmed reviews ALL

Big room (not much of a view from those windows facing side buildings. Friendly staff, large room with a big bathroom and comfy bed. We were able to check in early. Overall a great stay in a great location near to everything and 8 min walk to Grand Central station.

Better room with only the renovated ones

Customer review rating 4.5/5

Julia L. Couples - 28/11/2019 Confirmed reviews ALL

Had to complaint the fact that their classic rooms are so old and beds are damage giving me back pain before they change my room to the renovated one where new beds are firm so I can sleep on a real bed. Thanks for being considerate.

We were there just a short time. Staff was very friendly and very helpful

Customer review rating 4.5/5

Anonymous Friends - 28/11/2019 Confirmed reviews ALL

Front desk staff was helpful with getting location of our ship then getting us a cab. Most helpful

Dissatisfied

Customer review rating 4.5/5

Anonymous Business - 28/11/2019 Confirmed reviews ALL

Our booking had been lost from your system when we arrived and it took a while for it to be rectified. The rooms were still available but instead of just booking us in and then in your own time trying to work out what the issue was, you kept us waiting in reception trying to find the issue before booking us in the room (and wandered off with my passport for no apparent reason). Not a great start to the stay. Not impressed with the fact that you put a hold on my credit card for the stay which was more than the cost of my entire stay. TV didn't work in my room, bath was dirty and check out process took too long. All in all I wouldn't stay at your hotel again and wouldn't recommend it to any of my colleagues.

Great overnight stay in Amsterdam

Customer review rating 4.5/5

Ellis J. S. Business - 27/11/2019 Confirmed reviews ALL

Oernight business stay made relaxing with great hotel, centrally located with very attentive staff. This has become my hotel of cohoice in Amsterdam. Its about 10 minutes walk from the central station, and close to many fine yet inexpensive restaurants.

Hotel location was great. Room was awful.

Customer review rating 4.5/5

Anonymous Business - 27/11/2019 Confirmed reviews ALL

I was traveling with 2 colleagues who had vastly superior rooms to mine. Although we had all requested the same room, mine was smaller, not refurbished, and the bathroom door would slam shut. I travel a lot, was recently introduced to Swissotel, but I will never ever be back in this hotel.

Excellent

Customer review rating 4.5/5

Sally A. Business - 25/11/2019 Confirmed reviews ALL

The staff made the experience excellent as they are so accomdating and helpful the room was also lovely very generous in size, modern, clean and comfortable

Perfect location but not so perfect hotel

Customer review rating 4.5/5

Emanuela Business - 25/11/2019 Confirmed reviews ALL

I was in Amsterdam for work and found the location of the hotel perfect. However the room I was given was old, the flooring half with wood and half with carpet. It really needed a redecoration. I stayed two nights and after the first night, the room had not been cleaned because I had to inform the reception that I wanted it to be cleaned. Now, I travel a lot and rooms are cleaned daily in the hotels I’m staying, this was extremely bizarre.

Close to perfection

Customer review rating 4.5/5

Cyril D. Business - 24/11/2019 Confirmed reviews ALL

Being sensitive to noise, I asked for a very quiet room and got one. I could sleep well, which usually does not happen in hotels. The room was prepared according to my requirements (sheet & blanket instead of a duvet) and it was beyond my expectations: modern in a venerable old building, with three exposures to natural light and a great space. I would definitely recommend it - and go back to it.

Extaordinary pleasent hotel for location and services

Customer review rating 4.5/5

F. Business - 23/11/2019 Confirmed reviews ALL

Perfect location , great helping staff , clean room

Wonderful stay!

Customer review rating 4.5/5

Hesham Business - 22/11/2019 Confirmed reviews ALL

WOW Hotel location, friendly staff, clean rooms

The best staf service price

Customer review rating 4.5/5

Hany Couples - 22/11/2019 Confirmed reviews ALL

Very nice hotel and great location and best people work their

Very happy

Customer review rating 4.5/5

Sabine S. Couples - 21/11/2019 Confirmed reviews ALL

We have been made feel extremely welcome by staff at the hotel and have been particularly impressed with the manager on duty who has been extremely courteous and helpful with a great deal of integrity. An asset to have for a hotel of this nature! Thank you.

Very happy

Customer review rating 4.5/5

Julie J. Families - 21/11/2019 Confirmed reviews ALL

Lovely staff, well thought out rooms with all you could need for a short stay. Very conveniently located restaurant - where we are each night; we did however spot a rat running about in the dining area near the kitchen on the last night which we (quietly) reported to reception; made us a bit concerned and is the reason for the 9 not 10

Amsterdam Weekend

Customer review rating 4.5/5

Andrew Friends - 20/11/2019 Confirmed reviews ALL

Fantastic stay at the Swissotel. We were only there for one night but it was brilliant. Staff were really helpful and friendly, the room was excellent and breakfast was great! Ideal location as well was ideal. Would definitely stay there again!

Poor experience due to inflexible booking process

Customer review rating 4.5/5

David G. Business - 20/11/2019 Confirmed reviews ALL

I booked my room online with breakfast included. When I got to the hotel, I tried to cancel breakfast from my cost as I would be leaving early the next morning. I was told I could not cancel the cost but was assured breakfast would be available at 7am. Downstairs the next morning at 7am, breakfast not open. I was on a tight schedule to catch a flight. I left the hotel hungry and disappointed at 7.03am. Either allow people to cancel things they have not paid for in advance or open your breakfast area on time.

Theft My bag from reception

Customer review rating 4.5/5

Fahed A. A. Friends - 20/11/2019 Confirmed reviews ALL

It was very bad because I trusted the hotel staff when I handed over my bag when i do the checkout and five hours before my trip . The result was that my bag was handed over to someone who did not know who he was. I am the owner of the bag because of this mistake My trip was disrupted because my passport and my friend passport were in the bag and we lost other expensive things in the bag and the evidences is in the hotel. Fahed Al A.

Customer review rating 4.5/5

Jc Business - 15/11/2019 Confirmed reviews ALL

Lovely room, comfy bed, and great location.

Our most recent 20 reviews

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