Swissôtel Amsterdam 4 stars

Customer review rating (ALL Rating) 4.5/5 4,192 reviews

ALLSAFE approved hotel

Swissôtel Amsterdam
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+ 23 Services

Hotel extras

  • Labelled ALLSAFE

  • Central location on Dam Square, within walking distance of the historic Canal District

  • All-day restaurant with outdoor tables on the square and a locally focused Italian-style menu

  • 24-hour gym with state-of-the-art TechnoGym cardio and weight machines

  • Massage and other spa services available in th e comfort of your room

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Swissôtel Amsterdam

Damrak 96
1012 LP amsterdam
netherlands

Fax: (+31)205223225

Check-in from 15h00

Check out up to 12h00

  • By plane

    AMSTERDAM SCHIPHOL AIRPORT  At 16km / 9 miles

GPS:52.373403, 4.893462

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

ROYAL98

ROYAL98 is an Italian food concept in the centre of Amsterdam where pasta's, thin-crust wood oven pizza and freshly made salads play a central role. Guests can enjoy an all-day menu and being ensured of fresh and organic ingredients from local suppliers.

Our accommodation(s)

With local art and an efficient design, our 114 rooms and suites inspire a sense of ease. Cocoon yourself in Frette bed linens and pick your perfect pillow. Nespresso coffee machines and Pürovel bath products with Swiss essential oils help you recharge.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 52

  • Maximum capacity: 10 people

Find out more

Our guest reviews for
Swissôtel Amsterdam

100% genuine reviews from our guests

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ALL Rating 4.5/5

4,192 reviews

Great hotel location and fabulous rooms

Customer review rating 5.0/5

Stephanie T. Families - 12/01/2022 Confirmed reviews ALL

We had a perfect time at the hotel in Amsterdam. The rooms are lovely and the beds are beyond comfy. We ordered many times from their restaurant. From breakfast to dinner — every meal was prepared perfectly. Not only is this particular hotel a joy to stay at but the level of service is extraordinary. Rob Terwijn is a gem and can help you with anything you may need during your stay. He’s a great source of information. Thank you, Swiss Hotel, for another great stay.

Good stay during lockdown

Customer review rating 4.0/5

Vinayak K. Families - 03/01/2022 Confirmed reviews ALL

Great central location, as the hotel was hardly occupied, Mr Marco was very helpful in showing us all the suite category of rooms for us to select. It was very kind of him. Had the hotel offered some complimentary coffee or breakfast for platinum members during this time would have been highly appreciated as we has to get things from outside

Dear Vinayak K., We very much appreciate your comments regarding your stay at the Swissôtel Amsterdam highlighting our assistant front office manager Marco for showing you some different suites. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please be informed that in all of our rooms we have tea and coffee facilities for our guests with our compliments. Also as a loyal Accor member with a Platinum status you are always entitled to complimentary breakfast during the weekend. Currently we are only allowed to serve breakfast in the privacy of your room due to the COVID-19 measurements and I do hope that on your next trip to Amsterdam, our restaurant will be fully operational Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wencke Bolsius General Manager

Great location in walking distance to everything

Customer review rating 4.5/5

Anonymous Couples - 23/12/2021 Confirmed reviews ALL

Staff were incredibly friendly and the partnership with the restaurant worked very well. You location is perfect for people that want to explore the city on their own. My only negative was the room, it was located directly across from a window in H&M which meant we effectively couldn't have our blinds open.

Dear Jonas H., We very much appreciate your comments regarding your stay at the Swissôtel Amsterdam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Perfect

Customer review rating 5.0/5

Liron Families - 14/12/2021 Confirmed reviews ALL

Again....perfect :)

İyi konum iyi hizmet

Customer review rating 5.0/5

Burak Couples - 13/12/2021 Confirmed reviews ALL

Location of hotel and stuff are perfect!!

Dear Kemal B., We very much appreciate your comments regarding your stay at the Swissôtel Amsterdam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lola Huisma Assistant Front Office Manager

A True Gem

Customer review rating 5.0/5

Jennifer G. Couples - 12/12/2021 Confirmed reviews ALL

Great location with friendly and professional staff. Robust health protocols. Room was well appointed. The restaurant’s food was delicious.

Great Location / Great Service

Customer review rating 5.0/5

Hande C. Friends - 10/12/2021 Confirmed reviews ALL

Great Location/ Clean /

Dear Hande C., We very much appreciate your comments regarding your stay at the Swissôtel Amsterdam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Awful service, terrible beds

Customer review rating 0.5/5

John S. Couples - 30/11/2021 Confirmed reviews ALL

Overpriced hotel with poor service and very uncomfortable beds

Well located, kind staff

Customer review rating 4.0/5

Michael Friends - 29/11/2021 Confirmed reviews ALL

We had great rooms and a pleasant stay. The only thing we consider "bad" in our experience, is the fact that no one told us that the breakfast wasn't included. We only found out about the fee on checkout and we had to pay extra 200 euros for the 3 nights stay. Not to mention that the food was pretty disappointing.

Clumsy suite, no recognition for Platinum status

Customer review rating 2.0/5

Stephan H. Families - 29/11/2021 Confirmed reviews ALL

We stayed in a suite, which felt like a slightly more spacious double room. Upon check-in no valuation or recognition of Platinum status, drink voucher handed out after asking. Would not stay here again.

Perfect location, great staff

Customer review rating 5.0/5

Kevin Solo - 28/11/2021 Confirmed reviews ALL

I'm a Platinum All Accor member and this is my favorite hotel in All Accor. Perfect location, can't ask for better staff, great comfortable clean rooms, fast internet, everything is just quality. I always look forward to my stay here and I will be returning yet again.

Great location. Wonderful stay!

Customer review rating 5.0/5

Pg Solo - 28/11/2021 Confirmed reviews ALL

The hotel is a gem right in the middle of the action. Swissôtel made my stay very positive with a great room but more importantly wonderful people working on their behalf. Mark treated me like I was family. I am grateful and look forward to returning soon!

Great stay, perfect location and very helpful stuff at the desk

Customer review rating 5.0/5

Carmit O. Solo - 28/11/2021 Confirmed reviews ALL

I spent my vacation at your hotel. Enjoyed your helpful stuff at the desk

Good location, helpful staff

Customer review rating 4.5/5

Shelley Families - 28/11/2021 Confirmed reviews ALL

Stayed with husband and toddler. Room was good for toddler to move around. Location couldn’t be more perfect, at the canal area.

Good stay

Customer review rating 5.0/5

Alessandro Business - 26/11/2021 Confirmed reviews ALL

Clean, quite, in the center, fantastic

Perfect location. Everyone so nice and welcoming.

Customer review rating 5.0/5

Diane Couples - 25/11/2021 Confirmed reviews ALL

It was wonderful We arrived early in the morning and the room was ready for us. Which was perfect since we did not sleep much on plane.

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