Swissôtel Amsterdam 4 stars

Hotel has good location and rooms are well equipped and up to date.

This is the worst hotel I have stayed at. I am shocked you have any good reviews. I imagine the Swissotel hotel line is better in other countries like Switzerland. The Amsterdam hotel was very dirty. We had red splattered on the sheets. I hope it was just wine. The bathroom also had dirty marks on the floor. The rooms are very small but that would be okay and tolerable if the room wasn't dirty. The only positive is that the location is excellent and the staff seemed nice enough. I would NEVER stay here again. I wish I stayed at the W or other surrounding hotels but the positive reviews misled me.

This is the worst hotel. I am shocked it has any good reviews. I imagine the Swissotel hotel line is better in other countries, like Switzerland. The Amsterdam location was very dirty. We had red splattered on the sheets. I hope it was just wine. The bathroom also had dirty marks on the floor. The rooms are very small but that would be okay if the room was otherwise tolerable. The only positive is that the location is excellent and the staff seemed nice enough. I would NEVER stay here again. There were so many better options but the positive reviews misled me. I also paid 386 Euros for one night, which would have been fine if it were halfway decent. It was all outrageous and an important lesson learned.

This hotel was our base for 3 nights and was very well located for trams and walking around the city. Our room was fine - perfectly clean and comfortable and overlooking the square. Dam Square was spotless first thing each morning and sadly rather less so as the day progressed. The hotel is quite small and the facilities are somewhat limited - a small and busy buffet breakfast area and a small restaurant open in the evening, but for visitors who were spending most of the day/evening out and about this is probably all that is need. All staff were extremely helpful and engaging. Tips - there are lots of travel options right outside the door so get the Amsterdam card, but beware on the trams - the code on your smart phone isnt always picked up on the scanner and can create some issues when trying to tap in and out when boarding and alighting. A canal trip is included and is worth doing to get a quick overview of what's where for later visiting.

The bathroom and the towels are really old and u don’t feel u are in 4 star hotel the reception ppl have no experience about Accor programme and they say they are new and want to charge me more at the check in