Sofitel Legend The Grand Amsterdam Hotel 5 stars

Everything was great from A to Z

This hotel has such a warm and welcoming environment and staff. From the moment I walked in, I felt at home among friends. Everyone was so happy to help with any questions I had. The 2 story apartment they upgraded me to was exceptional and my butler very attentive. I will be back!

Wonderful hotel! Great location! Beautiful historic building! Spacious family suites! Amazing service and SUPER friendly staff! See you soon!

Charming staff, very accommodating. Perfect

Enjoyed our stay. However, the lighting in the room is not sufficient.

One night stay only. Staff were exceptional

It was a brief business trip. I was greeted very well upon arrival at concierge as well as by Domingo from the butler team. Domingo was very quick to get extra water and some moisturiser which are the only things I wanted. The following morning I had breakfast where the service was fantastic and Luca was very friendly and entertaining (he also seemed to speak at least 4 languages!). In the afternoon, I met Mrs. Emmy Stoel, and incredibly professional and approachable General Manager. We struck up a great personal rapport and hopefully we may have future business engagements. Mrs. Stoel is keen to be introduced to the UAE Embassy to congratulate us on our country's 50th year anniversary on the 2nd of December.

Really nice hotel; warm welcome. Great service. Nice clean rooms with superb beds. Location in center of Amsterdam is great. Downside is that it is difficult to reach with car and to get from the hotel back to the highway is very difficult. Suggestion to improve; maybe with offsite service or so. Breakfast is good as well; although I do prefer the buffet more. Will come back here for sure.

We had a 24 hour stop over in Amsterdam and decided to splurge on a suite at the Grand, complete with butler service and early check-in. The front desk team was courteous and everything ran smoothly - they called us a taxi for our early morning flight. The suite was very luxurious and large - worth the extra money to have individual sinks and a w/c for use. Our butler Mauricio was great - helping us with luggage to the room, bringing us a glass of Cava to celebrate our first trip in two years and giving us tips on our suite and the area around the hotel. I enjoyed the convenience of having a Nespresso machine in the room. The hotel itself is beautiful and feels luxurious and homey. We also enjoyed the spa where we booked a time for the two of us and had a lovely private swim, steam and sauna.

I’ve stayed here a couple of times now over the years, and the hotel is beautiful and the service is always great. I think the service actually may be what uniquely sets it apart, as the staff are all so friendly and welcoming. I went with my husband and daughter on this last trip, and the staff made sure to remember my daughter’s name and always say hello to her, which she loved. The service is always impeccable end-to-end and it makes the stay great, and just adds to the 5-star quality of the rooms, restaurant, etc.

Excellence of service, throughout. Acessible, pro active and committed staff. Breakfast option and format slightly limited, and not as expedient as in competition. Excellent luncheons, in the quality of the food and dring, the service and the environment.

Indeed nice ...

Very nice hotel in the center of the city . Very good restaurants and room service . the staff is very warm. all places of interest are located within walking distance of r the hotel. the spa is a plus. the rooms are very beautiful and very modern. Maybe the best hotel in Amsterdam.

Fantastic stay in this property with excellent services. The Food and Beverage facilities are amazing and the fine dining restaurant is outstanding. The staff in the restaurant is well knowledgeable and their recommendations were great. The transportation service with Ramon is outstanding. He made my short stay memorable from the pick up from the airport and the drop off. I will definitely return.

Wonderful hôtel, very well located at the heart of Amsterdam. The person is very nice,helpful… it has been a short break but we felt like week of holiday. The pool is very nice. The garden quite and peaceful. We will come back.