Sofitel Legend The Grand Amsterdam 5 stars

Customer review rating (ALL Rating) 4.8/5 2,572 reviews

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Description

Hotel extras

  • Relaxing Sofitel Spa and Sofitel Fitness

  • Peaceful Garden Terrace, our hidden gem!

  • 44 suites, including Butler Service

  • 19 meeting rooms, including 5 listed as historical monuments

  • Located in the city center, enjoy our legendary historical tour

Our accommodation(s)

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Hotel location

Sofitel Legend The Grand Amsterdam

Oudezijds Voorburgwal 197
1012 EX AMSTERDAM
Netherlands

GPS:52.371132, 4.89531

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  2,572 reviews

Customer review rating 3.5/5

Dean F. Couples - Confirmed reviews ALL

Was not offered an upgrade at check in after correspondence with reservation manager prior to arrival. Being a Platinum member I have always been offered a complimentary upgrade and was surprised that we were not given one after being lead to believe one was available.

Customer review rating 5.0/5

Diane D. Couples - Confirmed reviews ALL

The Grand Amsterdam provides a top-notch experience. The staff is friendly and helpful and is very responsive to requests. This was my second stay at The Grand and experience was excellent, just like my first.

Dear Ms D., Thank you very much for your wonderful feedback regarding your stay at Sofitel Legend The Grand Amsterdam. We are delighted to read that you had such a positive experience and that our concierge team was able to assist you perfectly throughout your stay. Your kind words about their attentiveness and responsiveness are truly appreciated and will be proudly shared with the team. Thank you as well for your loyalty as an ALL Classic member and for your recommendation. We very much look forward to welcoming you back in the near future. Sincerely, Stefan Melcherts General Manager

Customer review rating 5.0/5

Gary S. Couples - Confirmed reviews ALL

I've stayed In Sofitel's before, but this is by far the best! The decor is beautiful and the staff is extremely, professional and kind.

Dear Mr S., Thank you very much for your exceptional feedback regarding your stay at Sofitel Legend The Grand Amsterdam. We are truly delighted to read that you consider your experience with us the best among your stays at Sofitel. Your kind words about our décor, the comfort of your room, and especially the professionalism and kindness of our team mean a great deal to us. It is particularly rewarding to hear your recognition of Mar. We will be sure to share your compliments with her, as it will mean a lot. We are pleased she was able to make your stay even more special. Thank you as well for your loyalty as an ALL Classic member and for your recommendation. We very much look forward to welcoming you back in the near future. Sincerely, Stefan Melcherts General Manager

Customer review rating 5.0/5

Pablo L. Couples - Confirmed reviews ALL

The hotel is a beautiful historic hotel with lovely rooms and a central location but the service really stood out! Everyone from the check-in desk to the hotel staff and the concierge went out of the way to provide us with excellent service.

Dear Mr L., Thank you very much for your wonderful feedback regarding your stay at Sofitel Legend The Grand Amsterdam. We are delighted to read that you enjoyed the beauty and historic charm of our hotel, and that our service stood out during your stay. Your kind words about our team, including the concierge and the bartender at the Flying Dutchman, are truly appreciated and will be proudly shared with them. Thank you as well for your loyalty as an ALL Silver member and for your recommendation. We very much look forward to welcoming you back in the near future. Sincerely, Julia H. Guest Relations

Customer review rating 4.5/5

Hsinyin T. Families - Confirmed reviews ALL

Great breakfast, super comfortable and in the heart of Amsterdam

Dear Mr T., Thank you for sharing your wonderful feedback regarding your recent stay at Sofitel Legend The Grand Amsterdam. I am delighted to hear you enjoyed the breakfast and our central location and that you enjoyed your stay with us here in Amsterdam. Thank you for being an ALL Classic member and for your recommendation. We look forward to welcoming you again in the near future for another wonderful stay. Kind regards, Stefan Melcherts General Manager

Other web-users rate our hotel

  • 788 reviews 9.7/10 Location
  • 973 reviews 8.3/10 Room
  • 1,551 reviews 9.2/10 Service
  • 16 reviews 6/10 WiFi
  • 361 reviews 8.7/10 Breakfast
  • 355 reviews 7.8/10 Food
  • 346 reviews 8.1/10 Amenities
  • 178 reviews 7.4/10 Cleanliness

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