Sofitel Legend The Grand Amsterdam 5 stars

Customer review rating (ALL Rating) 4.8/5 2,535 reviews

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Description

Hotel extras

  • Relaxing Sofitel Spa and Sofitel Fitness

  • Peaceful Garden Terrace, our hidden gem!

  • 44 suites, including Butler Service

  • 19 meeting rooms, including 5 listed as historical monuments

  • Located in the city center, enjoy our legendary historical tour

Our accommodation(s)

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Hotel location

Sofitel Legend The Grand Amsterdam

Oudezijds Voorburgwal 197
1012 EX AMSTERDAM
Netherlands

GPS:52.371132, 4.89531

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  2,535 reviews

TripAdvisor Rating  4.7/5  3,948 reviews

Certificate of excellence 2025

Excellent in every way

TripAdvisor rating 5.0/5

GautamS16 TripAdvisor review

What a lovely stay! Thank you. The service was impeccable. Rooms were very well appointed. Bed was extremely comfortable. Had the pleasure of ordering some room service...arrived promptly and was delicious. Concierge were extremely knowledgeable. Wish we could have stayed longer.

Absolutely not up to sofitel standards

TripAdvisor rating 3.0/5

P M TripAdvisor review

Beautiful building in the center of Amsterdam. Everything is within walking distance. The location is perfect. Beyond that, it is absolutely not up to Sofitel standards. The rooms are dated, the carpets are stained, and the bathroom has only one sink made of a kind of molded plastic that feels very low quality. The fridge motor is noisy. In addition, our room was not cleaned on January 17. It was only attended to at 6:30 p.m. after two reminders at reception—and when I say “cleaned,” only the towels were changed. The carpet was not vacuumed, the trash was not emptied, and the bed was carelessly made, without pulling the fitted sheet or fluffing the pillows. In short, the hotel has clear management and quality control issues. No commercial gesture was offered. Not even an apology at checkout. So I would advise you to stay away. It is expensive for what it is.

Customer review rating 5.0/5

Meir A. Solo - Confirmed reviews ALL

Each and every one of staff members did the very best as usual to me the stay great and seamless

Dear Meir A., We very much appreciate your comments regarding your stay at the Sofitel Legend The Grand Amsterdam. It is always a pleasure to receive positive feedback.We are delighted to hear you enjoyed the location and that our team contributed to a seamless and enjoyable stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alissa Lotz Guest Relations Officer

Customer review rating 4.0/5

Roderick G. Couples - Confirmed reviews ALL

We were the first night given a room next to the elevator, which was very noisy. The next day we were upgraded without hesitation, thank you! The spa is totally outdated, built in the 70ies, with mold on the ceiling, steam room is not really hot and the sauna very small. Needs renovation and upgrade urgently!

Customer review rating 5.0/5

Rebecca M. Families - Confirmed reviews ALL

Such a warm welcome, attention to detail and great location

Dear Ms M., We very much appreciate your comments regarding your stay at the Sofitel Legend The Grand Amsterdam. It is always a pleasure to receive positive feedback. We are delighted to hear you found your stay comfortable and appreciated the welcome, attention to detail, and location. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alissa Lotz Guest Relations Officer

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Other web-users rate our hotel

  • 813 reviews 9.7/10 Location
  • 988 reviews 8.3/10 Room
  • 1,573 reviews 9.2/10 Service
  • 13 reviews 6.5/10 WiFi
  • 413 reviews 8.1/10 Comfort
  • 358 reviews 8.8/10 Breakfast
  • 358 reviews 7.8/10 Food
  • 343 reviews 8.3/10 Amenities

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