Sofitel Legend The Grand Amsterdam 5 stars

Customer review rating (ALL Rating) 4.8/5 2,752 reviews

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Description

Hotel extras

  • Relaxing Sofitel Spa and Sofitel Fitness

  • Peaceful Garden Terrace, our hidden gem!

  • 44 suites, including Butler Service

  • 19 meeting rooms, including 5 listed as historical monuments

  • Located in the city center, enjoy our legendary historical tour

Our accommodation(s)

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Hotel location

Sofitel Legend The Grand Amsterdam

Oudezijds Voorburgwal 197
1012 EX AMSTERDAM
Netherlands

GPS:52.371132, 4.89531

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  2,752 reviews

TripAdvisor Rating  4.5/5  3,857 reviews

Certificate of excellence 2024

Best place to stay in Amsterdam

TripAdvisor rating 5.0/5

tom m TripAdvisor review

What a warm & welcoming hotel. From the moment we arrived in the early morning we were so warmly greeted. They offer an impressive breakfast buffet + full menu service. A friendly, efficient & professional service staff took good care of us that morning. Our room was very well appointed- an extremely comfortable bed- and a luxurious bathroom. Nice & quiet and a beautiful view of the courtyard below from our windows. The hotel is rich in history but what sets it apart are the wonderful, friendly staff and fabulous location.

We are thrilled to learn that you had a positive experience during your recent stay at Sofitel Legend The Grand Amsterdam. Thank you for sharing your feedback with us; it is truly rewarding for our team to know that we succeeded in making your stay enjoyable. We are delighted to hear that you enjoyed your breakfast experience at The Grand. It is wonderful to hear that our attentive ambassadors contributed to your satisfaction during your stay. We will gladly pass on your compliments to the team as recognition for their exceptional efforts. Guest satisfaction is our top priority, and our ambassadors are committed to upholding the high standard of five-star service that we are known for, ensuring every guest receives nothing short of excellence. We sincerely hope to have the pleasure of welcoming you back to The Grand on your next visit to Amsterdam.

Always enjoy my stay with you

Customer review rating 5.0/5

Mr. U. Business - Confirmed reviews ALL

Everything always perfect

Dear Mr U., We very much appreciate your comments regarding your stay at the Sofitel Legend The Grand Amsterdam. It is always a pleasure to receive positive feedback. I will share your comments with our team, and especially the doorman. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stefan Melcherts Hotel Manager

A true Gem

Customer review rating 5.0/5

Tom M. Couples - Confirmed reviews ALL

I am so glad to have the opportunity to stay at the Sofitel The Grand. We were warmly greeted upon our very early morning arrival......

Dear Mr M., We very much appreciate your comments regarding your stay at the Sofitel Legend The Grand Amsterdam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. May we kindly ask you to also share your positive feedback on our TripAdvisor page? Hereunder you will find a link to our page. This is very much appreciated, thank you very much in advance. https://www.tripadvisor.com/UserReviewEdit-g188590-d189389-Sofitel_Legend_The_Grand_Amsterdam-Amsterdam_North_Holland_Province.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stefan Melcherts Hotel Manager

Beautiful room, wonderful staff

Customer review rating 5.0/5

Kellie G. Couples - Confirmed reviews ALL

Great location, lovely room (junior suite), nice restaurant (Oriole), wonderful staff.

Dear Ms G., We very much appreciate your comments regarding your stay at the Sofitel Legend The Grand Amsterdam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stefan Melcherts Hotel Manager

Well located, luxury

Customer review rating 4.5/5

Pablo Business - Confirmed reviews ALL

An exceptional hotel. It exudes luxury everywhere. You feel constantly looked after and they don't let you lack anything. The only downside is that they haven't returned my initial deposit, which is why I don't give it a 10.

Dear Mr D., We very much appreciate your comments regarding your stay at the Sofitel Legend The Grand Amsterdam. It is always a pleasure to receive such wonderful feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We apologize for any inconvenience regarding the deposit. If the refund has not yet been processed, kindly reply to the email, and I will personally investigate the matter to ensure it is resolved as quickly as possible. We look forward to welcoming you back soon! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicky Smit Guest Relations Manager

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Other web-users rate our hotel

  • 754 reviews 9.6/10 Location
  • 958 reviews 8.2/10 Room
  • 1,574 reviews 9.3/10 Service
  • 6 reviews 6/10 WiFi
  • 415 reviews 8/10 Comfort
  • 402 reviews 9/10 Breakfast
  • 373 reviews 8.4/10 Food
  • 337 reviews 8.9/10 Vibe

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