Sofitel Legend The Grand Amsterdam 5 stars

Customer review rating (ALL Rating) 4.8/5 2,583 reviews

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Description

Hotel extras

  • Relaxing Sofitel Spa and Sofitel Fitness

  • Peaceful Garden Terrace, our hidden gem!

  • 44 suites, including Butler Service

  • 19 meeting rooms, including 5 listed as historical monuments

  • Located in the city center, enjoy our legendary historical tour

Our accommodation(s)

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Hotel location

Sofitel Legend The Grand Amsterdam

Oudezijds Voorburgwal 197
1012 EX AMSTERDAM
Netherlands

GPS:52.371132, 4.89531

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  2,583 reviews

Customer review rating 5.0/5

Inez L. Couples - Confirmed reviews ALL

From the minute we pulled up to the hotel, thru our departure, the experience was perfect. The staff is incredible. We dined in the hotel restaurant and the wait staff and food was superb.

Dear Ms L., Thank you very much for your wonderful feedback regarding your stay at Sofitel Legend The Grand Amsterdam. We are truly delighted to read that you felt treated like royalty throughout your visit. It is incredibly rewarding to know that from arrival to departure, your experience was perfect and that our team made such a positive impression. We are also pleased that you enjoyed your dining experience in our Bistro Oriole, and your kind compliments regarding both the service and cuisine will be proudly shared with the team. Maria in the breakfast area and our bartender will be especially delighted to receive your recognition. Thank you as well for your being an ALL Classic member and for your recommendation. We very much look forward to welcoming you back again in the near future. Sincerely, Stefan Melcherts General Manager

Customer review rating 5.0/5

Cathy M. Business - Confirmed reviews ALL

The property is wonderful, well located, the staff is exceptionally friendly and knowledgeable.

Dear Ms. M., First and foremost thank you very much for your wonderful review following your recent stay at Sofitel Legend The Grand Amsterdam. I am truly delighted to read that you enjoyed our central location, the atmosphere of the property, and especially the friendliness and knowledge of our team. It is also a pleasure to know that Kees and Christina helped make your experience even more memorable, and that you enjoyed discovering the rich history of our property during the site tour. Your kind words are a great motivation for all of us, and I sincerely appreciate you taking the time to share your experience. I very much look forward to welcoming you back again in the near future. Warm regards, Robin de Laat Guest Relations Officer

Customer review rating 1.5/5

Julie R. Friends - Confirmed reviews ALL

Well, the hotel is beautiful. It is beginning to show its age. There was no attention to detail around the hotel as an example in my room. The walls were chipped where luggage had been hitting it for years. The paint in the bathroom is peeling. There was a chip in the sink. The restaurant where they posted to be their high-end restaurant was a disaster. They offered a buffet which was adequate. However, if you ordered something from the menu, it took over an hour to get. A cup of coffee took 10 to 15 minutes. When I walked in on my last day, every single table was dirty and had not been bussed. The staff walked by me no less than 15 times before I had to fly someone down to get a cup of coffee.

Customer review rating 5.0/5

Jimmy T. Families - Confirmed reviews ALL

From arrival, to check-in, to amenities, to dinning, to Concierge; to location; to making us feel like family - we loved our stay here.

Dear Mr. T., First and foremost thank you very much for your wonderful review following your recent stay at Sofitel Legend The Grand Amsterdam. I am truly delighted to read that every aspect of your stay from arrival and check-in to our amenities, dining experiences, concierge service, and location contributed to such a memorable experience. Knowing that our team made you feel like family is one of the greatest compliments we could receive. Your kind words regarding the Concierge and Front Desk teams will certainly be shared with them, and I truly appreciate your recognition of the level of service provided throughout your stay. Thank you once again for your generous feedback. I very much look forward to welcoming you and your family back again in the near future. Warm regards, Robin de Laat Guest Relations Officer

Customer review rating 5.0/5

Montarat J. Families - Confirmed reviews ALL

Apart from great service, I forgot my stuff and they offer to send me back to Austrail without fee. Very appreciated. Will be back.

Dear Ms. J., Thank you very much for your wonderful review following your recent stay at Sofitel Legend The Grand Amsterdam. I am delighted to read that you enjoyed our location and service, and i am especially pleased that our team could assist you with returning your forgotten belongings. Providing genuine care and support to our guests is very important to us, so your kind words truly mean a lot. Thank you once again for your trust and kind feedback. I am very happy to read that you plan to return, and I look forward to welcoming you back again in the future. Warm regards, Robin de Laat Guest Relations Officer

Other web-users rate our hotel

  • 795 reviews 9.7/10 Location
  • 983 reviews 8.3/10 Room
  • 1,573 reviews 9.2/10 Service
  • 17 reviews 7/10 WiFi
  • 371 reviews 8.9/10 Breakfast
  • 358 reviews 7.8/10 Food
  • 352 reviews 8.1/10 Amenities
  • 178 reviews 7.3/10 Cleanliness

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