INK Hotel Amsterdam - MGallery Collection 4 stars

Customer review rating (ALL Rating) 4.6/5 2,555 reviews

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Nieuwezijds Voorburgwal 67, 1012 RE AMSTERDAM, Netherlands

Description

Hotel extras

  • Located in the heart of Amsterdam

  • Discover a haven of tranquility in our outdoor courtyard

  • Sophisticated Cocktail Bar

  • Within walking distance of Amsterdam Central Station

  • Fully equipped meeting rooms with natural daylight

Our accommodation(s)

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Hotel location

INK Hotel Amsterdam - MGallery Collection

Nieuwezijds Voorburgwal 67
1012 RE AMSTERDAM
Netherlands

GPS:52.375475, 4.892714

Telephone
Fax +31 20 623 8932

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

PRESSROOM AMSTERDAM

PRESSROOM offers an uncomplicated & relaxed experience with a modern and personal approach. The menu consists of modern classics with pure and simple flavors that merge into great combinations. You see what you eat and you taste what you see.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  2,555 reviews

TripAdvisor Rating  4.5/5  3,250 reviews

Certificate of excellence 2024

Friendly hotel staff

Customer review rating 5.0/5

Maurice N. Friends - Confirmed reviews ALL

Everyone was helpful and so welcoming from start to end. We enjoyed the meals at the Pressroom, which were freshly prepared. Rooms have lots of personality, modern and comfortable.

Dear Storywriter Maurice, We appreciate you taking the time to share your wonderful experience with us. We are delighted to hear that you found our staff friendly and welcoming throughout your stay. It is also wonderful that you enjoyed the freshly prepared meals at the Pressroom, as we strive to provide a diverse menu for our guests. Furthermore, we are glad you appreciated the unique design of our rooms. We have noted your concern regarding the pricing, and we will ensure to continuously evaluate our offerings to provide an INKlusively satisfying experience for all our guests. We would love to welcome you back on a future occasion for an INKredible stay. Kind regards, Jolanda de Smit, General Manager

Great Location and Brilliant Staff

Customer review rating 5.0/5

Jade Families - Confirmed reviews ALL

Easy and friendly checkin. Beautiful room. Great location. Constant friendly staff throughout our stay.

Dear Storywriter Jade, Thank you for taking the time to share your review. We are thrilled to hear that you enjoyed our great location, which indeed places you right in the heart of Amsterdam for easy access to local attractions. It is also wonderful to know that you found our rooms delightful and that our staff made your check-in process easy and friendly. However, we regret to hear about your dining experience. While we strive to maintain a high standard of service in our PRESSROOM restaurant, we understand that the behavior of one of our team members impacted your experience negatively. We continuously emphasize the importance of teamwork and respect among our staff, and we appreciate your feedback on this matter. On a positive note, we are glad to learn that you were pleased with our commitment to sustainable development initiatives. Our efforts to create an INKclusive environment reflect our dedication to providing exceptional experiences for all our guests. We hope to have the opportunity to welcome you back in the future for a perfect stay. Kind regards, Jolanda de Smit, General Manager

Well located. Very nice upgrade.

Customer review rating 4.5/5

Joao Couples - Confirmed reviews ALL

Well located, near the railway station and with a tram stop nearby. Good people the reception. Some minor idiosyncrasies in the room. I don’t like glass doors in the bathrooms and the “wooden curtain” wasn’t working.

Dear Storywriter João, Thank you for taking the time to share your thoughts with us. We are delighted to hear that you found our location to be well-placed, providing easy access to the railway station and tram stop. Additionally, it brings us joy to know that you appreciated your room upgrade, which we strive to deliver to our valued guests. However, we regret that the bathroom design did not meet your preferences; the open layout is part of our unique hotel design, nevertheless, we appreciate your insight on the matter. We have also noted your desire for a faster check-out process; we always try our best to accommodate check-outs as efficiently as possible during busy periods, and we appreciate your patience on this matter. For any future stays, we’re happy to inform you that we have an express key-drop option for our guests who need to check out in a rush. Regarding the welcome drink, we would like to clarify that it is no longer presented in physical form. Instead, it can now be easily claimed in the Accor Live Limitless loyalty app under your reservation information. Our team should also mention this at check-in, and we regret if this was not communicated clearly during your stay. Your comments will help us ensure this detail is consistently conveyed moving forward. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay. Kind regards, Jolanda de Smit, General Manager

It all starts with great staff with a great attitude.

Customer review rating 5.0/5

Andrew M. Business - Confirmed reviews ALL

I have stayed 4 or maybe 5 times now at Ink Amsterdam. The hotel is well located to the Central Station and Metro as well as tourist hot spots. Breakfast is great, the restaurant for dinner is great, the bar staff are great. Accor clearly are getting it right at Ink. The majority of the staff are people I recognize from my first stay back in in 2017. They make it an absolute pleasure to stay at the hotel and I would recommend it anyone in a heart beat.

Dear Storywriter Andrew, Thank you for this kind feedback concerning your recent visit. It’s always a pleasure to welcome a returning guest and we are delighted to hear that you had an INKredible experience with our staff. Their dedication to providing exceptional service is indeed a hallmark of our hotel. It's wonderful to hear that you recognize many familiar faces from your previous visits, as we cherish building lasting relationships with our guests. It's also fantastic to know that you find our location convenient for exploring the Central Station and nearby attractions. We strive to be at the heart of Amsterdam's vibrant offerings. We are glad you enjoyed our breakfast and dining options. Our team takes great pride in curating a delightful culinary experience for our guests. Finally, your positive remarks about Accor's loyalty program are truly valued, as we aim to create rewarding experiences for our members. We hope to welcome you back soon for another INKredible experience, Kind regards, Jolanda de Smit, General Manager

No HVAC — The effectively stole $500 from me.

TripAdvisor rating 1.0/5

Dream34537699655 Business - TripAdvisor review

One of the most negative experiences of my travel life. I checked in and was shown to a decent room. It was warm outside, but the hvac system was inoperable at the time, so the room was 80+ degrees. They showed me a couple other tooms that were also 80 degrees and did not have any operable hvac system. Because the rooms were literally defective, I told them I needed to find a new hotel, and they agreed to give me a refund apologetically. However, no refund was ever given. When my travel agent contacted them for the refund, the hotel declined to give my money back — effectively stealing $500 from me — claiming that the rate was nonrefundable. Yes, nonrefundable if I just didn’t show up, or didn’t like the color of the wall paint or something. But this room was uninhabitable. These people are scammers and Accor should be ashamed to be affiliated with them. This place absolutely sucks. Nobody should ever consider staying there. I would rather sleep on the street than give them a cent of my money.

Dear Storywriter, We are truly sorry to hear about your experience with the HVAC system. Our central air conditioning is designed to provide a consistent climate throughout the hotel, and we understand it did not meet your expectations during your stay. Please know that our team has already reached out to you via email to explain how the booking system works, particularly with reservations made through third-party platforms or travel agents. We understand you were not fully satisfied with the solutions offered by our Front Office team during your stay. Unfortunately, as your booking was made through a travel agent, the hotel is unable to process a direct refund. However, we have already contacted the travel agency on your behalf to facilitate the refund process. It appears that the agency is taking longer than expected to complete the procedure. Rest assured, our Commercial Team is here to support you and is actively working with the travel agency to resolve this matter. We remain committed to ensuring you have a positive experience and are available to assist you in any way we can. Kind regards, Jolanda de Smit, General Manager

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Other web-users rate our hotel

  • 1,282 reviews 9.6/10 Location
  • 1,509 reviews 7.5/10 Room
  • 1,778 reviews 9.4/10 Service
  • 10 reviews 8.2/10 WiFi
  • 605 reviews 9.3/10 Breakfast
  • 470 reviews 9.3/10 Vibe
  • 453 reviews 7.8/10 Cleanliness
  • 374 reviews 7.8/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.