Name: Hotel Mercure Oostende
Address: Ostend, 8400, BELGIUM
Telephone: (+32)59707663
Rating: 4.3

Hotel Mercure Oostende

Hotel for travellers looking for local and authentic experiences

Mercure Oostende is the ideal hotel if you like shopping, beaches, and gastronomy. The hotel is located in the heart of Oostende and the Oostende-Brugge International Airport is 5km away. We offer paid private parking, modern rooms and free WIFI.

Bert Degryse, Hotel Manager

Drop your bags and relax at Mercure Oostende. Situated in the city centre near Ostend Airport and the train station, we offer the ultimate convenience with our location. Enjoy nature at the Belgian seaside, which is only 250 metres away from the hotel. Ou r lounge bar is the perfect place to meet up with friends, family or colleagues. Discover our seasonal menu in our restaurant. Private paid car park is available at a location nearby, reservation is recommended.

The Mercure hotel is located in the centre of Ostend. Here you could find many restaurants, bars and shops. Make sure to visit the iconic highlights of Ostend: Mu.ZEE, the Mercator Ship, the Sint Petrus en Pauls Kerk and Fort Napoleon. You could also visit the beautiful historical city of Bruges, easily reachable by car. Here you could go to the Groeningemuseum or the Boudewijn Seapark. With its location near the seaside it is also a great place to sunbathe or walk along the beach.

Mercure Oostende is conveniently situated in the city centre of Ostend near Ostend Airport. Located within walking distance of several bus stations which could easily take you to other cities or to the nearby train station.

Hotel extras

Oostend Beach at 250 meters
In the city centre
Free WIFI
Private paid car park
Oostend Airport at 10 mins by car

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
- WIFI access
ParkingPaying
- Private indoor parking (Paying)
- Public outdoor parking (Paying)
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
100% non-smoking hotel
Air conditioned
- Air conditioning
- Automatic air control
- Manual temperature control
- Air Conditioning
Reception open 24 hours a day
Early check-in/Late check-outPaying
- EARLY CHECK IN FROM 8AM (Paying) Need access to your room from 8 AM on the day of arrival? Book this exclusive benefit now and make the most of your business or leisure stays in our Mercure hotels.
- LATE CHECK-OUT UP TO 6PM (Paying) Want to keep your room until 6 PM on the day of departure? Book this exclusive advantage now and make the most of your business or leisure stays in our Mercure hotels.
Laundry
- Dry cleaning / Ironing (Paying)
- Shoe shine machine

BreakfastPaying
1 Restaurant(s)
1 Bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 07:00-21:30
- Opening hours : Week-end 07:00-21:30
Snack & beverage machine

Fitness centre (nearby)

1 Meeting room(s)
Copy/print service available

Services in the hotel and nearby

Check-in from 15h00 - Check out up to 11h00

In summary

Restaurant
Accessibility for people with reduced mobility
Air conditioned
WIFI/Internet Access
Bar
Meetings and events

Express check-out
- Accessibility for people with reduced mobility
- This hotel has accessible and assitive devices
- High Speed internet
- WiFi at the hotel
- WiFi in the communal areas

Express check-out
Hotel accessibility
- Accessibility for people with reduced mobility
- This hotel has accessible and assitive devices
WIFI/Internet Access
- High Speed internet
- WiFi at the hotel
- WiFi in the communal areas

1 Bar(s)
1 Restaurant(s)
Buffet (Extra)
- Cold snacks
- Hot meals
Snack and beverage machine

1 Bar(s)
1 Restaurant(s)
Breakfast(Extra)

Buffet (Extra)
Room service
- Cold snacks
- Hot meals
Self-service catering

Snack and beverage machine

1 Meeting room(s)

1 Meeting room(s)

- 1 room for people with reduced mobility
- 9 floors
- 95 non-smoking rooms
- 95 rooms
- Dutch
- English
- French
- German
- 100% non-smoking hotel
- Air Conditioning
Shoe shine machine

Hotel informations
- 1 room for people with reduced mobility
- 9 floors
- 95 non-smoking rooms
- 95 rooms
Languages spoken at the hotel
- Dutch
- English
- French
- German
Service And Equipment
- 100% non-smoking hotel
- Air Conditioning
Services available at reception

Shoe shine machine

Hotel location

Hotel Mercure Oostende

Leopold II laan 20
8400 ostend
belgium

Tel: +3259707663

Fax: (+32)59808406

Contact email :

Check-in from 15h00

Check out up to 11h00

MARIE JOSE PLEIN : LINE 1 AND 4 MARIE JOSEPLEIN

By plane
OSTEND BRUGES At 5km / 3 miles
By train
OOSTENDE At 1km / 0 miles

GPS :51.230344, 2.91345

Our accommodation(s)

Whether you choose the Standard, Superior or Privilege Rooms, all of them offer a welcoming and modern atmosphere. The rooms are equipped with air conditioning, a telephone, a laptop safe, TV, USB charge point and a fridge for your convenience.

Rooms (6)

Standard double room with 1 double bed or 2 single beds

Max. number of persons: 2
Area: From 18 m² / 194 sq ft

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities

Classic cosy room with 1 double bed or 2 single beds

Max. number of persons: 2
Area: From 18 m² / 194 sq ft

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Business Desk

Superior room with city view, 1 double bed

Max. number of persons: 2
Area: From 20 m² / 215 sq ft
Views: City View *

* Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Mini bar with free soft drinks

Standard family room with twin beds, 1 bunk bed

Max. number of persons: 5
Area: From 38 m² / 409 sq ft

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities

Superior room with city view, twin beds

Max. number of persons: 2
Area: From 20 m² / 215 sq ft
Views: City View *

* Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Mini bar with free soft drinks

Privilege balcony room

Max. number of persons: 2
Area: From 18 m² / 194 sq ft
Most of the accommodation: Balcony *

* Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Nespresso machine(...)

Rooms

Our restaurants and bars

RESTAURANT

Type of cuisine: Bistro

Our restaurant offers a great selection of food in a relaxed, informal setting. For groups we can serve a buffet dinner or buffet lunch on request.

Lunch

12:00 - 14:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

18:30 - 21:30

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

BAR

Meet up with friends, family or colleagues in our lounge bar. Our bar offers promotions throughout the year.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Your meetings and events

Our meeting rooms

Number of meeting rooms: 1
Maximum size: 40 m²
Maximum capacity: 25 people
Maximum banquet capacity: 6 people

Find out more

Probably as well as can be expected

Anonymous Couples - 21/03/2021 Confirmed reviews ALL

Some limitations to get used to

Good stay

Jeff Solo - 07/03/2021 Confirmed reviews ALL

Professional staff, great location. Very nice place to stay.

Excellent customer services, poor hygiene

/ Couples - 13/02/2021 Confirmed reviews ALL

I've said it before (in a previous review) and I'll say it again: this hotel has absolutely excellent customer service. The team of receptionists are all equally friendly and welcoming. They are also quick in responding to e-mails and go out of their way to respond to requests. The location of the hotel is excellent and given the Covid-19 regulations, you can order food either from the hotel restaurant or from the restaurant Histoires d'O that the hotel has a cooperation with. It is also perfectly acceptable to organise your own take away from any other restaurant. A table is provided in the room. Breakfast is still served as a buffet but we were a little disappointed at the quality of the bread and eggs. The butter was also past its sell by date by about a month. As for hygiene, and this is something I have also remarked upon before, this could be way better. Especially in times of Corona, I believe an extra effort should be made. No one at the breakfast buffet was asked to wear gloves and the guests did not seem to use any cutlery when choosing bread and the like. We were also given a dirty spoon with our evening food menu in the room. The cleaning lady did not wear a facial mask and cleaning consisted of refreshing towels, emptying the bins and picking up the dirty plates/cups etc and just closing the covers of the bed. I feel this is an issue that should be worked at. Saying that, the welcoming attitude of the receptionists, the welcome drink offered (to Platinum guests) and the organisation of inhouse dinner will make me come back to this hotel. Thanks for another lovely stay!

Anonymous Couples - 11/01/2021 Confirmed reviews ALL

We were disappointed by the small room, old towels and the very small choice of breakfast.

Pleasant stay, friendly staff

Andrés Solo - 24/12/2020 Confirmed reviews ALL

I had a nice stay. Receptionists were friendly at the check-in/check-out.

Suoer

Anonymous Solo - 02/12/2020 Confirmed reviews ALL

Super

Just glad some hotels are open in this times !

Anonymous Solo - 24/11/2020 Confirmed reviews ALL

Everything was ok

Balcony room disappointing

Tom Solo - 23/10/2020 Confirmed reviews ALL

Room was ok, to bad about balcony was less then 1 m

Relaxing

Clem Couples - 18/10/2020 Confirmed reviews ALL

Overall OK but mattress probably somewhat worn out (flattened ?) . It kept slipping away and so taking me to the floor. I should have mentioned it, but only realised the source of the problem later on. I first thought it was just due to my weight, but I am about 80 kg -- nothing to feel guilty about.

Comfortable room and good breakfast

François-xavier T. Business - 16/10/2020 Confirmed reviews ALL

Professional stay, enjoyed the good location of the hotel and the comfort

Good stay

Talal Families - 13/10/2020 Confirmed reviews ALL

We enjoyed our staying in Hotel, but management should consider to change check out time as 11.00 am is too early.

Els Families - 03/10/2020 Confirmed reviews ALL

Alles was perfect in orde

Good stay!

Gert Couples - 14/09/2020 Confirmed reviews ALL

Good stay in a comfortable modern room. Very clean, good airco, good TV, comfortable bed. Bathroom very clean and well equipped.

Good location and breakfast

Kaija Couples - 10/09/2020 Confirmed reviews ALL

Correct hotel quite centrally located, close to the beach, nice room even if bathroom really small. Breakfast was good and varied.

Good stay

J M. Families - 24/08/2020 Confirmed reviews ALL

Well located at centre of Ostend. Small hotel. Great breakfast.

Anonymous Couples - 14/08/2020 Confirmed reviews ALL

Great location. Wonderful staff. Nice balcony and toiletries in "Privilege Room."

good to know this place

S Business - 23/07/2020 Confirmed reviews ALL

Good to come back every time ...

stay could be better

Kurt Solo - 22/07/2020 Confirmed reviews ALL

- booking: I searched for the possibility to hire a parking as well, didn't find it. But apparently you have a deal with a local parking company (indigo) - arrival : initial room foreseen was not ready yet (at 16h00), it should have been ready at 15h00. The lady gave me another room : it slinked of cigarettes. either the previous 'guest' smoked in the room, or the cleaners smoked in the room. I did get another room, the service was fine. - no toilet brush available, and because of covid, no cleaning every day. I think that a toilet brush should be available in all rooms - elevators : only 1, and very slow. Add here the fact that the cleaners also have to use it, and you (I) are waiting easily up to 10 minutes for an elevator. I was on the 6th floor, and I don't do stairs when I'm carrying luggage. - breakfast : excellent ! - coctails in the bar : excellent !

all expectations met

Jan Solo - 20/07/2020 Confirmed reviews ALL

everything ok, except for online check in

Always pleasant to stay in this hotel !

DidierD99 15/07/2020 TripAdvisor review

This was not our first stay in this hotel; it has become our favourite choice for a short trip in Ostende. Personnel attentive and friendly. Reasonably spacious room and confortable bed. Good bar, very good breakfast buffet. Perfect location close to the sea side. This time the price was a bit high (but we choose a free cancellation option, just in case of). Minor good points in this time of Covid-19: 1) we are not against having no bedroom cleaning until our departure (we spent only 2 nights), but cleaning the bathroom still remains a must in our opinion. And then at least make a brush available to clean the toilet. 2) for the breakfast buffet, single use service cutlery is available for most of the parts, but not for the biscuits table. Not very clean to serve with own hands. At least provide some napkins at this table. Nevertheless, we recommend this hotel; when we will come back to Ostende, it will be our first choice.

Dear Didier. Thank you for taking the time to share your experience with us. It is a pleasure to welcome back returning guests and a reward to know that we will be your top choice for any further visits to Ostende. Your feedback concerning the new measures we have implemented for the welfare of our guests as well as our team is appreciated as it helps us to highlight possible areas for improvement, and your suggestions have been noted. We look forward to seeing you again next time. Best regards, Bert Degryse, General Manager

Our most recent 20 reviews

In partnership with TripAdvisor

Hotel Mercure Oostende 4 stars

Hotel extras