Hotel Mercure Oostende 4 stars

Customer review rating (ALL Rating) 4.4/5 1,135 reviews

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Hotel Mercure Oostende - Image 1
Hotel Mercure Oostende - Image 2
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Leopold II laan 20, 8400 Ostend, Belgium

Description

Hotel extras

  • Oostend Beach at 250 meters

  • In the city centre

  • Free WIFI

  • Public paid car park

  • Oostend Airport at 10 mins by car

Our accommodation(s)

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Hotel location

Hotel Mercure Oostende

Leopold II laan 20
8400 Ostend
Belgium

GPS:51.230344, 2.91345

Telephone
Fax +32 59 80 84 06

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT

Our restaurant offers a great selection of food in a relaxed, informal setting. For groups we can serve a buffet dinner or buffet lunch on request.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,135 reviews

TripAdvisor Rating  4.0/5  836 reviews

Clean enough but rooms a bit small and noisy

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

Rooms are rather small and I found it rather loud, any noises from outside the room door feels like the door isn't there and someone in your room as it's so loud, could do with some noise proofing.

location good

Customer review rating 4.0/5

Penelope Couples - Confirmed reviews ALL

friendly receptionist, rooms clean. we have stayed before and always enjoy our stay. good choice of breakfast items. the only negative point is the restaurant in the evening, there is not really a good choice of food but we are used to that now!

Central

Customer review rating 4.5/5

Steve B. Friends - Confirmed reviews ALL

Very clean and polite helpful staff. We will be staying here again when we visit Ostend

Dear Steve, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Team Mercure Oostende

Yes, yes, yes!

Customer review rating 4.5/5

Radosław Solo - Confirmed reviews ALL

Fantastic hotel with super location, very friendly and very helpful staff and great breakfast.

Dear, We very much appreciate your comments regarding your stay at the Hotel Mercure Oostende. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Mercure Oostende

No payment with cards possible!

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Hotel is well located, possibly understaffed. During two days credit card payments were impossibe since hardware was not working. Should have been amended overnight!

Dear Paul, Thank you for sharing your opinion about your stay at our hotel. We have experienced technical problems with our payment terminals and unfortunately not every technical defect can be solved immediately. Nevertheless, we would like to express our sincere apologies for the negative impact that this force majeure situation has had on your experience. However, we regret that you feel you have to project this situation on the professionalism of our staff. We would like to thank you again for taking the time to share your experience with us, and we hope to welcome you again in the future for a 100% successful stay. Kind regards, Team Mercure Oostende

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Other web-users rate our hotel

  • 436 reviews 9.2/10 Location
  • 834 reviews 6.7/10 Room
  • 682 reviews 9.1/10 Service
  • 10 reviews 8.6/10 WiFi
  • 600 reviews 8.1/10 Breakfast
  • 455 reviews 3.9/10 Comfort
  • 308 reviews 7.7/10 Cleanliness
  • 154 reviews 3.8/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.