ibis budget Madrid Getafe 1 star

Customer review rating (ALL Rating) 4.2/5 533 reviews

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Description

Hotel extras

  • A 10-minute drive to Warner Park

  • Free High Speed Wifi

  • Free parking

  • Next to the CC Nassica & the Style Outlet

  • 2.4km from Getafe FC Stadium

Our accommodation(s)

Hotel location

ibis budget Madrid Getafe

Rio Bembezar 16 A, CLA CC Nassica, HOTEL 1
28906 GETAFE
Spain

GPS:40.276761, -3.695278

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  533 reviews

TripAdvisor Rating  3.5/5  335 reviews

Unclean and not polite

Customer review rating 2.0/5

Pedro Families - Confirmed reviews ALL

The room had a strong and nasty cigarrette smell. One of the beds was not done, and the matress had hair on it. The staff wasn't too kind, except for the manager, she was nice.

Just OK

Customer review rating 2.0/5

Roger Friends - Confirmed reviews ALL

Hotel meet the expectations as budget but not the price. Asked staff if he can heat up milk and he told me it’s impossible and there is a microwave behind breakfast bar. Fruit looks old and pineapple turn brown inside still get served. Cheese looks dry and out for a while

Dear guest, Thank you for taking the time to tell us about your experience at the ibis budget Madrid Getafe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please note that health and safety policies prevent us from heating up in our microwaves food that comes directly from the guests as we need to avoid cross-contamination. This will ensure the safety of all our guests. I am sorry to see that this was an inconvenience. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, David Martín Director Hotel Ibis budget Madrid Getafe

Outstanding attention

Customer review rating 4.5/5

Lara Families - Confirmed reviews ALL

The receptionist was incredible close and nice. In general, everything was great and all family could rest deeply.

Dear Guest, Thank you for the great review of our hotel and our staff! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Victoria P. Reception

Good stay

Customer review rating 5.0/5

Arthur S. Business - Confirmed reviews ALL

Clean and tidy room , friendly and helpful staff.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Victoria P. Reception

Budget stay at Outskirts of Madrid

TripAdvisor rating 4.0/5

Amsetus TripAdvisor review

The rooms are simple and small (as most Ibis). Separated shower and WC. The rooms are quiet and efficient. The staff was great, our sink was not draining so someone came to try to unplug it. It did not work but at least they did pus the effort. The location is nearby the highway, near Getafe Costco.

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Other web-users rate our hotel

  • 360 reviews 8.3/10 Location
  • 644 reviews 5.5/10 Room
  • 605 reviews 9.3/10 Service
  • 358 reviews 7.7/10 Cleanliness
  • 231 reviews 7.4/10 Breakfast
  • 103 reviews 7.8/10 Vibe
  • 62 reviews 7/10 Amenities

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