ibis Madrid Getafe 2 stars

Customer review rating (ALL Rating) 4.5/5 1,101 reviews

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ibis Madrid Getafe - Image 1
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Calle Alcalde Angel Arroyo 8, Via de Servicio A 42 Salida 10, 28903 GETAFE, Spain

Description

Hotel extras

  • Direct access to Madrid and main roads, ideal for exploring or reaching

  • Peaceful neighborhood, ideal for relaxing after city strolls or travel.

  • Hearty breakfast with local flavors to start your day right.

  • Covered parking with supplement

  • Musical shows every Friday

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Comfort double room

Photo out of - Comfort double room

Feel at home in our Comfort room, with a double bed, desk with a comfortable chair, HD TV, free WiFi, minibar and Nespresso machine. For added convenience, the bathroom features a magnifying mirror and XL shower head.

Max. number of persons
2
Area
From 17 m² / 182 sq ft

Bedding

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Illy coffee machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 43'/109 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Opening windows
  • Shoe polisher

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 17 m² / 182 sq ft
  • Bedding 1 x Double bed(s)
See availabilities

With Sweet Bed by ibis, the ibis room has everything you need for a comfortable stay: 2 single beds, desk, free WiFi, TV with a great selection of channels and a bathroom with shower.

Max. number of persons
2
Area
From 18 m² / 193 sq ft
Accessibility
Accessible room

Bedding

Single bed(s) x2

Baby crib on request

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Opening windows
  • Shoe polisher

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

With Sweet Bed by ibis, the ibis room has everything you need for a comfortable stay: a double bed and a single sofa bed, desk, internet, TV with a great selection of channels and a bathroom with shower.

Max. number of persons
3
Area
From 18 m² / 193 sq ft

Bedding

Queen size bed(s) x1

Single sofa bed(s) x1

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Opening windows
  • Shoe polisher

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

ibis Madrid Getafe

Calle Alcalde Angel Arroyo 8, Via de Servicio A 42 Salida 10
28903 GETAFE
Spain

GPS:40.316231, -3.735426

Telephone
Fax +34 916 65 02 39

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • 152 rooms
  • 4 rooms for people with reduced mobility
  • 4 family rooms
  • 152 non-smoking rooms
  • 3 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French

100% Non Smoking Property

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Shoe shine machine

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Breakfast

  • Buffet Additional charge

Family

Services for children

  • Children''s TV Channels
  • On site
  • Indoor parking
  • Public
  • 40 parking spaces
  • Parking opened 24/7

  • Parking pricing: 9.00 € 9 EUR Per day

Services & equipment

  • Intercom
  • Stairs
  • Electric car recharging units 22 kVA

Security

  • Sprinkler

Accessibility

  • Elevators
  • Accessible parking

GRAPE BAR

Photo out of - GRAPE BAR

Doesn't matter if you're more salty or more sweet! Come enjoy a meal at the hotel's Grape Bar, ideal for enjoying a tasty, balanced meal. The best way to end the day in the company of your loved ones.

Cooking style
Regional
Capacity
50
Accessibility
Accessible service
Calle Alcalde Angel Arroyo 8, Via de Servicio A 42 Salida 10, 28903 Getafe, Spain
Telephone +34 916 65 27 60
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Musical Atmosphère

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • Maestro
  • Visa

Doesn't matter if you're more salty or more sweet! Come enjoy a meal at the hotel's Grape Bar, ideal for enjoying a tasty, balanced meal. The best way to end the day in the company of your loved ones.

Are you hungry? At any time of the day or night, visit the bar for a bite to eat. Remember to check out our drinks menu too! Ideal for meeting colleagues, family or friends and enjoying some relaxation.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,101 reviews

Customer review rating 5.0/5

Anna-maria L. Couples - Confirmed reviews ALL

Dear Anna-Maria L., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found your experience comfortable and enjoyable. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Carlos Ignacio, Jefe de Recepción, ibis Madrid Getafe

Customer review rating 4.0/5

Linnea X. K. Couples - Confirmed reviews ALL

Dear Linnea X. K., Thank you for your positive feedback. We are delighted to hear that you found our hotel comfortable and conveniently located. It is also great to know that our cleanliness and laundry services met your expectations. We look forward to welcoming you back in the future. Best regards, Carlos Ignacio, Jefe de Recepción, ibis Madrid Getafe

Customer review rating 4.0/5

Aref A. Solo - Confirmed reviews ALL

Dear Aref A., Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you appreciated our location, the tranquility of our hotel, and the cleanliness, as well as the hospitality provided by our staff. We hope to welcome you back soon. Best regards, Carlos Ignacio, Jefe de Recepción, ibis Madrid Getafe

Customer review rating 5.0/5

Mick J. Couples - Confirmed reviews ALL

Dear Mick J., Thank you for your wonderful feedback. We are delighted to hear that you enjoyed your stay and found our location convenient for the concert. It is our priority to provide excellent service, and we appreciate your recommendation. Best regards, Carlos Ignacio, Jefe de Recepción. ibis Madrid Getafe

Customer review rating 3.5/5

Beatriz D. Families - Confirmed reviews ALL

Dear Beatriz D., Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you enjoyed our service and breakfast, as well as the location's convenience for the Shakira concert. However, we regret that the condition and functionality of your room did not meet your expectations. Your observations regarding the decor and furniture are valuable, and we appreciate your input as we continually seek to enhance our guest experience. Thank you once again for your comments. We hope to welcome you back in the future. Best regards, Carlos Ignacio, Jefe de Recepción. ibis Madrid Getafe

Dear Anna-Maria L., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found your experience comfortable and enjoyable. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Carlos Ignacio, Jefe de Recepción, ibis Madrid Getafe

Customer review rating 4.0/5

Linnea X. K. Couples - Confirmed reviews ALL

Very nice, we had washers every day, clean and easy

Dear Linnea X. K., Thank you for your positive feedback. We are delighted to hear that you found our hotel comfortable and conveniently located. It is also great to know that our cleanliness and laundry services met your expectations. We look forward to welcoming you back in the future. Best regards, Carlos Ignacio, Jefe de Recepción, ibis Madrid Getafe

Customer review rating 4.0/5

Aref A. Solo - Confirmed reviews ALL

Quite hotel Very clean and hospitality

Dear Aref A., Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you appreciated our location, the tranquility of our hotel, and the cleanliness, as well as the hospitality provided by our staff. We hope to welcome you back soon. Best regards, Carlos Ignacio, Jefe de Recepción, ibis Madrid Getafe

Customer review rating 5.0/5

Mick J. Couples - Confirmed reviews ALL

Stayed here for the Shakira concert and the experience was great! Close to the venue, friendly staff and flexible times to accommodate us. Highly recommended

Dear Mick J., Thank you for your wonderful feedback. We are delighted to hear that you enjoyed your stay and found our location convenient for the concert. It is our priority to provide excellent service, and we appreciate your recommendation. Best regards, Carlos Ignacio, Jefe de Recepción. ibis Madrid Getafe

Customer review rating 3.5/5

Beatriz D. Families - Confirmed reviews ALL

Great location near the Shakira concert. The staff were super helpful (loved the concert kit!) and the breakfast was a major highlight. Unfortunately, the room is old and lacks functionality. The furniture, decor, and TV are outdated, and it's missing basic useful items like hooks for jackets or a proper space to set down and open a suitcase. Great hospitality, but the rooms need a modern touch.

Dear Beatriz D., Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you enjoyed our service and breakfast, as well as the location's convenience for the Shakira concert. However, we regret that the condition and functionality of your room did not meet your expectations. Your observations regarding the decor and furniture are valuable, and we appreciate your input as we continually seek to enhance our guest experience. Thank you once again for your comments. We hope to welcome you back in the future. Best regards, Carlos Ignacio, Jefe de Recepción. ibis Madrid Getafe

Customer review rating 5.0/5

Silvia W. Friends - Confirmed reviews ALL

We had a one night at the Ibis after a long trip and on our way to the Madrid airport. We had a confusion with our departure time and the check in staff helped us get a taxi and accomodated all of our requests.

Dear Silvia W., Thank you for your kind words regarding your recent stay at ibis Madrid Getafe. We are delighted to hear that our staff was able to assist you with your departure needs and that you enjoyed our dining options. Your satisfaction is our priority, and we appreciate your feedback. Best regards, Carlos Ignacio, Jefe de Recepción. ibis Madrid Getafe

Customer review rating 5.0/5

Jawad H. Business - Confirmed reviews ALL

It was very comfortable experience with a good staff. There was no noise also. Wifi access good. Restaurant area great

Dear Jawad H., Thank you for your kind words regarding your comfortable stay and our attentive staff. We are pleased to hear that you enjoyed the peaceful environment and the restaurant area. Your feedback is invaluable to us as we strive to provide an excellent experience. Best regards, Carlos Ignacio, Jefe de Recepción, ibis Madrid Getafe

Customer review rating 5.0/5

Wladimir W. Families - Confirmed reviews ALL

Wery friendly Concierge and great little cofe/bar/dinner area with friendly people

Dear Wladimir W., Thank you for your kind words regarding our friendly concierge and the inviting atmosphere of our coffee/bar/dining area. We are pleased to know you enjoyed these aspects of your stay. Your feedback is greatly appreciated. Best regards, Carlos Ignacio, Jefe de Recepción. ibis Madrid Getafe

Customer review rating 3.5/5

Syed M. M. R. Families - Confirmed reviews ALL

Location is fairly good, right next to the highway. Madrid city is about 20-30 mins away via car. Breakfast was decent too.

Customer review rating 5.0/5

Yulia H. Solo - Confirmed reviews ALL

Enjoyed , nice place , very service minded personal , good breakfast

Customer review rating 5.0/5

Louise P. Couples - Confirmed reviews ALL

The staff were friendly, the bed was comfortable and we enjoyed the buffet breakfast too.

Customer review rating 5.0/5

Rogelio G. R. Couples - Confirmed reviews ALL

They made me feel like a special guest, as they gave me a welcome kit for staying during a festival.

Customer review rating 3.5/5

Elizabeth O. Families - Confirmed reviews ALL

Room was spacious. Mattresses for twin sized beds were thin. No amenities in hotel other than basic food on first floor which included a bar… young clientele..

Estimada Elizabeth O., Gracias por su retroalimentación con respecto a su reciente estancia. Agradecemos sus comentarios sobre la limpieza y comodidad de nuestros alojamientos. Lamento que la calidad del colchón no haya cumplido con sus expectativas y que las comodidades fueran limitadas. Sus observaciones serán tomadas en cuenta para futuras mejoras. Atentamente, Carlos Ignacio Jefe de Recepción. ibis Madrid Getafe

Customer review rating 4.5/5

Vesna G. Friends - Confirmed reviews ALL

The hotel is basic, but clean and comfortable for a short stay. Not impressed with the bar / restaurant service - slow and they seem to get overwhelmed easily, so I’d skip that part next time and go somewhere else for food and drinks.

Dear Vesna G., Thank you for your feedback. We are pleased you found our hotel clean and comfortable. We appreciate your comments regarding the bar and restaurant service; we take such observations seriously and aim to improve our guest experience. Best regards, Carlos Ignacio Jefe de Recepción. ibis Madrid Getafe

Customer review rating 4.0/5

Marisol S. Families - Confirmed reviews ALL

Stayed with family for a couple of nights

Estimada Marisol S., Gracias por sus comentarios positivos sobre su estancia familiar con nosotros. Nos complace saber que disfrutó de su tiempo en ibis Madrid Getafe. Esperamos darle la bienvenida nuevamente en el futuro para otra experiencia agradable. Atentamente, Carlos Ignacio, Jefe de Recepción, ibis Madrid Getafe

Customer review rating 2.5/5

Sangelo L. Families - Confirmed reviews ALL

in 3 days paying breakfast, they dont have scrobo eggs, its a shame.

Dear Sangelo L., Thank you for your feedback regarding your recent stay. We appreciate your comments about our location; however, we regret that our breakfast offerings did not meet your expectations. Your insights will be taken into consideration as we continuously strive to enhance our services. Best regards, Carlos Ignacio, Jefe de Recepción, ibis Madrid Getafe

Customer review rating 4.5/5

Natalia M. Families - Confirmed reviews ALL

Ok

Thank you for your brief feedback. We appreciate your acknowledgment and hope to provide an even better experience during your next stay with us. Best regards, ibis Madrid Getafe

Customer review rating 4.0/5

David M. C. Solo - Confirmed reviews ALL

Like the title , I enjoy the experience . The most was a comfortable bed and Tv with good size and quality image . Thank you for the kindness of the staff :)

Estimado David M. C., Gracias por sus amables palabras sobre la hospitalidad de nuestro personal, la comodidad de nuestras camas y la calidad del televisor en su habitación. Nos complace que haya disfrutado de su experiencia en ibis Madrid Getafe. Atentamente, Carlos Ignacio, Dpto. Recepción. ibis Madrid Getafe

Customer review rating 3.0/5

Naeem A. Business - Confirmed reviews ALL

Gym and spa, pool are missing

Dear Naeem A., Thank you for your feedback regarding your recent stay. We appreciate your positive comments about our location. However, we acknowledge your concerns regarding the absence of a gym, spa, and pool. Currently, these facilities are not part of our offerings. Best regards, Carlos Ignacio, Dpto. Recepción. ibis Madrid Getafe

Customer review rating 2.5/5

Neil M. Business - Confirmed reviews ALL

Room was disappointing. No desk, chair broken and uncomfortable.

Dear Neil m., Thank you for sharing your feedback regarding your recent stay. I am sorry to hear that the room did not meet your expectations due to the absence of a desk and the discomfort caused by the broken chair. Your comments are appreciated and will be reviewed. Best regards, Carlos Ignacio, Dpto. Recepción. ibis Madrid Getafe

Other web-users rate our hotel

  • 485 reviews 8.8/10 Location
  • 885 reviews 5.8/10 Room
  • 744 reviews 9/10 Service
  • 12 reviews 6.6/10 WiFi
  • 372 reviews 8.2/10 Breakfast
  • 362 reviews 6.4/10 Cleanliness
  • 241 reviews 8.2/10 Vibe
  • 84 reviews 8.6/10 Bar

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