ibis Madrid Getafe 2 stars

Customer review rating (ALL Rating) 4.4/5 998 reviews

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Calle Alcalde Angel Arroyo 8, Via de Servicio A 42 Salida 10, 28903 GETAFE, Spain

Description

ALLSAFE approved hotel

Hotel extras

  • Free WIFI

  • Sweet bed by Ibis

  • Pets welcome at supplementary cost.

  • Covered parking with supplement

  • Musical shows every Friday

Our accommodation(s)

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Hotel location

ibis Madrid Getafe

Calle Alcalde Angel Arroyo 8, Via de Servicio A 42 Salida 10
28903 GETAFE
Spain

GPS:40.316231, -3.735426

Telephone
Fax +34 916 65 02 39

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

GRAPE BAR

Doesn't matter if you're more salty or more sweet! Come enjoy a meal at the hotel's Grape Bar, ideal for enjoying a tasty, balanced meal. The best way to end the day in the company of your loved ones.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  998 reviews

TripAdvisor Rating  4.0/5  517 reviews

Certificate of excellence 2022

very bad experience

Customer review rating 0.5/5

Anonymous Business - Confirmed reviews ALL

It was on the first morning, when I was taking my breakfast and had to grab a coffee not so fare from my table. It was for almost one minute, then when I come back to my table, I didn't find my belongings. At first we thought that someone took it by mistake, but then after a while it was obvious that someone steal it. The reception guy suggested that we call the police and try to review the security cameras ( as it needs to be seen in front of the police officers) And yes, they saw 3 persons entered to the building and took my back bad. Apparently it happened many times in there and because clients from outside the hotel can enter and use the bar. During my remaining days, I was seeing peoples doing the same thing when putting their bag near to their tables, the time they bring food. It could happen to anyone! When you know that this happened many times, you could at least notify the hotel guests or put someone in front of the main door as security when it is full. WHAT SHOCK ME THE MOST, IS THE WAY THE HOTEL STAFF SEEMED TO NOT CARE SO MUCH ABOUT WHAT HAPPENED. LIKE THEY ARE USED TO THIS KIND OF INCIDENTS.

Dear Houssem Eddine M., We are sorry, but the police have already taken measures and are doing everything possible to stop this from happening, it is happening in the closest hotels. We apologize. All the best, Miriam Gismero Reception manager.

Lack of security

Customer review rating 2.0/5

Alexandra R. Business - Confirmed reviews ALL

I stayed in the hotel with 3 colleagues and in the first day one of my colleagues had his backpack stolen during the breakfast, and when we report it, we were told that it's already the 7 / 8th.

Good morning, Indeed, we have a restaurant with breakfast for everyone, people from outside can come in, and in the end, there can be Thefts within the establishment, it is something that is affecting all hotels. The police are the ones who are taking measures, we do everything we can when faced with thieves inside our premises. We are very sorry. Miriam Gismero Jefa de Recepción.

Good, all staff very proffesional

Customer review rating 4.0/5

Stephen S. Couples - Confirmed reviews ALL

Very comfortable

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Miriam Gismero Jefa de Recepción.

Great hotel

Customer review rating 5.0/5

Steve Couples - Confirmed reviews ALL

Very happy. comfortable room, nice restaurant and bar, nice areas to walk our dog.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Miriam Gismero Jefa de Recepción.

Just okay

Customer review rating 3.0/5

Jross Families - Confirmed reviews ALL

Good for a one night stop over nothing more. You get what you pay for. Room needed updating - furniture, curtains and bedding all seen better days. Staff were very nice and helpful. Limited food options. Breakfast not that great

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Miriam Gismero Jefa de Recepción

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Other web-users rate our hotel

  • 488 reviews 9/10 Location
  • 1,010 reviews 5.7/10 Room
  • 807 reviews 8.7/10 Service
  • 12 reviews 7.9/10 WiFi
  • 442 reviews 6.4/10 Cleanliness
  • 337 reviews 7.7/10 Breakfast
  • 287 reviews 8.7/10 Vibe
  • 277 reviews 5.6/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.