ibis Madrid Getafe Hotel 2 stars

TripAdvisor rating 4.0/5 495 reviews

ALLSAFE approved hotel

Information message

ibis Madrid Getafe
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+ 15 Services

Hotel extras

  • Free WIFI

  • Advantage 2

  • Pets welcome at supplementary cost.

  • Covered parking, see supplement

  • ALL SAFE Hygiene and Prevention Certification

Hotel location

ibis Madrid Getafe

Calle Alcalde Angel Arroyo 8
Via de Servicio A 42 Salida 10
28903 getafe

Fax: (+34)91/6650239

Check-in from 12h00

Check out up to 12h00

  • IBIS MADRID GETAFE:  444 hospital


  • By plane

    MADRID BARAJAS At 30km / 18.64 miles

  • By car

    A42 EXIT GETAFE LEGANES KM 12 At 0.1km / 0.06 miles

  • By train

    GETAFE CENTRAL LINEA C-4 At 0.6km / 0.37 miles

  • By train

    MADRID At 12km / 7.46 miles

  • By train

    MADRID ATOCHA At 12km / 7.46 miles

GPS:40.316231, -3.735426

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar


Check the menu. Open 365 days a year. Due to the situation caused by COVID-19, the menu may be reduced.

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Our guest reviews for
ibis Madrid Getafe

100% genuine reviews from our guests

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TripAdvisor Rating 4.0/5

495 reviews

Poor service

TripAdvisor rating 1.0/5

drs122016 01/12/2021 TripAdvisor review

As an Accor gold member for several years, I have a clear understanding about what to expect in the different types of hotels. I have stayed also more than 10 times in this hotel but this time it was really poor service. When I made my reservation I asked for a late check out. The day of the check out first time someone from cleaning came to the room and I explained her the situation and it was okay. 20-30 minutes later, some was knocking loud and in a way to intimidate. While I said in clear spanish wait that person opened the door while I was underwear. This person stepped in instead of closing the door and wait outside to let me open the door. This person was yelling at me in my room. I didn´t let it escalate. I explained the situation again and the person left. This is the service I got as an Accor GOLD member in Ibis Getafe. Afterwards, the reception came with a lame excuses that they couldn't see my request for the late check out. So that is a excuse to enter the room of people in underwear and yell at them? There is no justification for this poor service, is there?

Going really downhill fast. Urgently needs closing and updating

TripAdvisor rating 2.0/5

Mitchell H Business - 17/09/2019 TripAdvisor review

Grim. Rather nasty hotel. I have stayed a few times of the years but it is now really really lacking in ALL areas. The rooms are dated. The so called new beds are now over 10 years old and they sweat. The corridors are dark and dingy. And as for the restaurant. THEY CAN'T COOK. Had the worse swordfish steak EVER. And when I complained to reception, the rude girl working the bar/restaurant told me off for not telling her first. Saying she could have given me something else which would be hard considering I'm a pescatarian. The whole experience of this hotel is nothing more that 3/10. Bad parking. Bad restaurant, Bad rooms, Can't care less staff, tatty elevators. This is not an IBIS.. This is an F1. Grim

weekend away

TripAdvisor rating 5.0/5

Mal M Friends getaway - 05/06/2019 TripAdvisor review

stayed champions league final weekend, arrived late, friendly polite check in staff, food and drink available late, excellent service, friendly staff, helpful with information throughout whole weekend,

santander to marbella

TripAdvisor rating 5.0/5

Roam34442623182 Family - 09/01/2019 TripAdvisor review

very good location for our route,pleased with the quality of the room and the standard of food.would definately use this hotel in the future.good motorway access for the journey we were undertaking to marbella.

2nd time in Getafe

TripAdvisor rating 4.0/5

Nickie G Couples - 11/01/2018 TripAdvisor review

Its the second time we have stayed in Ibis Getafe which is a bit out of the way but ideal for where we want to go,Usual type Spanish Ibis very pleasant people working in this hotel, we could not complain about it, would stay again

Good prices for Madrid, good service

TripAdvisor rating 4.0/5

severinel9 Business - 19/11/2017 TripAdvisor review

I stayed on 14th November 2017. Prices were very good for Madrid, cannot beat it, hotel, restaurant and breakfast for less than €80.00 Restaurant was nice, the food really tasty and the staff friendly. I would recommend.

Disappointing Ibis !

TripAdvisor rating 3.0/5

_jandkmcmahon Couples - 29/10/2017 TripAdvisor review

All our stays at Ibis hotels over many years in many countries have been very pleasing, however this two night stay was quite disappointing. The reception on arrival was less than welcoming and the same person was not very helpful in answering any enquires. In contrast the female staff were friendly and helpful when approached. Unfortunately, our room needed maintenance and there was no usual seat cushion for the bench are near the bed. This made the seating hard and uncomfortable.......apparently all seating cushions had been removed from all rooms according to staff.The television desperately needed to be replaced as it was a "last century" cumbersome model with very poor reception and limited channels available. Is the Ibis Getafe the hotel that Accor "forgot"??

Very good

TripAdvisor rating 4.0/5

Jorgexilinx Business - 03/10/2016 TripAdvisor review

The Ibis Hotel Getafe maintains its quality like most of Ibis hotel around world. The quality of rooms, restaurant, internet, people, English language when necessary and finally the resources around the hotel like, trains station, taxis, etc.

good place to rest before going to Madrid

TripAdvisor rating 3.0/5

jose c Solo travel - 08/06/2016 TripAdvisor review

Easy acces by car. Good quality for the money. Professional service and nice staff. Everything is clean and they fullfill the basic needs to have a good nigth. Quiet place with supermarket at walking distance. Near park to walk Not near the city


TripAdvisor rating 4.0/5

AliSikandarButt Business - 18/04/2016 TripAdvisor review

Great value for money, clean rooms and attached toilets, great service, good WIFI speed. Definitely recommend staying at IBIS. All IBIS hotels have been standardized which is a good thing for end customers, we know what to expect.

Good hotel!

TripAdvisor rating 4.0/5

Leopoldoamorim Family - 03/01/2016 TripAdvisor review

The staff is very polite. Clean roons and bathroons. The bed is very confortable, but the pillows could be better. Good location if you are in transit by Madrid and has a good access by car (just beside an motorway).

Value For Money

TripAdvisor rating 5.0/5

DVTCornwall Couples - 08/05/2015 TripAdvisor review

Decided to stay here rather than the airport IBIS as more convenient for our drive South. Coming from the north it was easy to find although complicated by Madrid evening rush hour which was interesting to drive through. Coming from South should present no problems though. Underground and free parking a welcome bonus as was free room wi-fi. Reception staff friendly, helpful and with good English. Room quiet and comfortable if a little warm - aircon centrally controlled so could not change. Breakfast satisfactory with usual continental choice plus warm crepes and potatoe cake. Will definitely stay again.. .

Buenos días, Gracias por dejar comentarios sobre su estancia en neustro hotel, Esperrando poder recibirle de nuevo en Getafe Cordialmente Bernard Larroque GM

Opinion of Ibis Madrid Getafe

TripAdvisor rating 5.0/5

Jackie S Couples - 27/01/2015 TripAdvisor review

Excellent hotel. The rooms were a good size. They were very clean and comfortable. The restaraunt was nice with lovely food in the evening, and breakfast also was very good. Staff were very efficient and friendly.

MUchas gracias por sus comentarios sobre su estancia en nuestro hotel, Cordialmente BL

Not sure about Madrid

TripAdvisor rating 4.0/5

Frank S Family - 13/10/2014 TripAdvisor review

We arrived a little unsure about what we were going to get but need not have worried W e had a great time exploring Getafe and ended up having great food and enjoyed the day and night shopping in Parquette village

Gracias por haber dejado sus comentarios sobre su estancia en nuestrp hotel, Esperando recibirle de nuevo. Cordialmente BL

Good value

TripAdvisor rating 4.0/5

Robert U Friends getaway - 05/04/2014 TripAdvisor review

Nice hotel on south side of Madrid, just a few blocks walk from train station for easy access into city center. Just off motorway with easy access for Toledo and the airport. Small bar with limited food service. Covered parking under building.

Not the best Ibis experience

TripAdvisor rating 3.0/5

Boubals Family - 01/02/2014 TripAdvisor review

We have stayed at a number of Ibis hotels and in our opinion this has to be the least efficient and welcoming. The reception staff did not speak English. The Menu of the Day was not available and we felt we overpaid for a piece of chicken swimming in salty, watery liquid - no accompaniments. The room was as you would expect, comfortable and well appointed

Ibis Getafe

TripAdvisor rating 3.0/5

Bluenose5 Business - 22/01/2014 TripAdvisor review

A bit difficult to get to if you are coming from town. Best to drive through Getafe rather than come on the autoroute as you will pass the hotel on the east side as you drive south.Staff helpful, internet slow. Good value at €50 per night.


TripAdvisor rating 1.0/5

840clivec Family - 06/11/2013 TripAdvisor review

Staff appeared to be unconcerned that we were in a smoking room despite asking for no smoking. Room was smelly and dark and a long distance from the lift. Will not stay here again. Wifi connectivity was a shambles.

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