ibis Madrid Getafe 2 stars

Customer review rating (ALL Rating) 4.5/5 1,092 reviews

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Calle Alcalde Angel Arroyo 8, Via de Servicio A 42 Salida 10, 28903 GETAFE, Spain

Description

Hotel extras

  • Direct access to Madrid and main roads, ideal for exploring or reaching

  • Peaceful neighborhood, ideal for relaxing after city strolls or travel.

  • Hearty breakfast with local flavors to start your day right.

  • Covered parking with supplement

  • Musical shows every Friday

Our accommodation(s)

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Hotel location

ibis Madrid Getafe

Calle Alcalde Angel Arroyo 8, Via de Servicio A 42 Salida 10
28903 GETAFE
Spain

GPS:40.316231, -3.735426

Telephone
Fax +34 916 65 02 39

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

GRAPE BAR

Doesn't matter if you're more salty or more sweet! Come enjoy a meal at the hotel's Grape Bar, ideal for enjoying a tasty, balanced meal. The best way to end the day in the company of your loved ones.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,092 reviews

Customer review rating 3.0/5

Naeem A. Business - Confirmed reviews ALL

Gym and spa, pool are missing

Customer review rating 2.5/5

Neil M. Business - Confirmed reviews ALL

Room was disappointing. No desk, chair broken and uncomfortable.

Dear Neil m., Thank you for sharing your feedback regarding your recent stay. I am sorry to hear that the room did not meet your expectations due to the absence of a desk and the discomfort caused by the broken chair. Your comments are appreciated and will be reviewed. Best regards, Carlos Ignacio, Dpto. Recepción. ibis Madrid Getafe

Customer review rating 4.5/5

Raymond F. Business - Confirmed reviews ALL

OK for the meeting and work, close to health centre when needed.

Thank you very much for your review and for sharing your experience. We are pleased to know that the hotel was ideal for your meeting and work needs, and that you also appreciated its convenient location near the health centre when required. We also thank you for your high ratings regarding arrival, accommodation, cleanliness, and the ease of booking through the ALL App. It is a pleasure to receive your maximum recommendation and to count on your loyalty as a Platinum member. We look forward to welcoming you again very soon. Kind regards.

Customer review rating 4.0/5

Mark H. Couples - Confirmed reviews ALL

Pleasant stay. Handy supermarkets nearby. Helpful staff.

Muchas gracias por su valoración y por compartir su experiencia. Nos alegra saber que ha tenido una estancia agradable y que ha valorado especialmente la ayuda de nuestro equipo, así como la conveniencia de los supermercados cercanos. Transmitiremos sus comentarios al personal, que sin duda los apreciará. Lamentamos, no obstante, que algunos aspectos de la estancia, especialmente la llegada y el alojamiento, no hayan alcanzado el nivel esperado. Tomamos nota de sus puntuaciones para revisarlas internamente y seguir mejorando. Agradecemos su feedback y esperamos poder recibirle de nuevo y ofrecerle una experiencia más satisfactoria. Un cordial saludo.

Customer review rating 0.5/5

Ainara E. S. Families - Confirmed reviews ALL

They have a live concert on Fridays that lasts until well past 11pm. We had a "family room". We were allocated on the first floor, so we could hear the loud music and couldn't go to sleep until it was over. The management said they would put the music down but they didn't. They offered to change our room at 10pm when the concert was supposed to finish in 30min so we choose not to. The concert lasted until well passed 11... When I mentioned the music had not gone down the manager rudely said he could not hear me (obviously! Music was so loud!). On top of that the mattresses were old and dirty. The most basic things you would expect from a hotel stay were devastating: rest, a good mattress and cleanliness... Never to go again

Dear Ainara E. S., Thank you for taking the time to share your feedback regarding your recent stay with us. I am truly sorry to hear about the disturbances you experienced during the live music event on Friday evening. We strive to create a welcoming atmosphere for all our guests, and it is regrettable that the noise impacted your family's ability to rest comfortably. I also appreciate your comments regarding the condition of the mattresses and cleanliness. While we aim to maintain high standards, your experience indicates that we fell short in these areas. Your insights are invaluable, and I will ensure they are brought to the attention of our housekeeping team for review. We value your feedback as it helps us improve our services. I hope you will reconsider staying with us in the future. Best regards, ibis Madrid Getafe

Other web-users rate our hotel

  • 504 reviews 8.7/10 Location
  • 983 reviews 5.7/10 Room
  • 789 reviews 8.6/10 Service
  • 10 reviews 4.5/10 WiFi
  • 427 reviews 6.5/10 Cleanliness
  • 364 reviews 8.3/10 Breakfast
  • 254 reviews 8.2/10 Vibe
  • 99 reviews 9/10 Bar

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