ibis budget Madrid Alcorcón Móstoles 2 stars

Customer review rating (ALL Rating) 4.5/5 1,138 reviews

Best price
guarantee
ibis budget Madrid Alcorcón Móstoles - Image 1
ibis budget Madrid Alcorcón Móstoles - Image 2
ibis budget Madrid Alcorcón Móstoles - Image 3
ibis budget Madrid Alcorcón Móstoles - Image 4
Travesía de Móstoles n°3, N 40°20'2.75''W 3°51' 14.60", 28921 ALCORCON, Spain

Description

Hotel extras

  • Terraza y servicio de snacks las 24 horas, ideales para disfrutar en cualquier momento del día

  • Desayuno buffet para empezar el día con energía

  • Parking cerrado al aire libre (servicio de pago). Pet friendly

  • A solo 20 minutos del Parque Warner Madrid, el Zoo, el Parque de Atracciones y el CC Xanadu

  • Hotel con certificación Green Key y 100 % libre de humo

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room with twin beds. With its modern and welcoming design, this new room has everything you need for comfortable stay: comfortable beds, desk, free Internet, TV with the best channels and fully equipped bathroom with shower.

  • Views:

    Garden View

Max. number of persons
2
Area
From 18 m² / 193 sq ft
Accessibility
Accessible room

Bedding

Twin bed(s) x2

Extra bed in room for child on request

Baby crib on request

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • 32'/81 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 18 m² / 193 sq ft
  • Bedding 2 x Twin bed(s)
  • Views: Garden View
  • Accessible room
See availabilities

Equipped with the new Sweet Bed by ibis bedding and a single bed. Maximum occupancy 2 adults plus 1 child. Comfortable beds, desk, free Internet, TV with the best channels and full bathroom with shower.

  • Views:

    Garden View

Max. number of persons
3
Area
From 18 m² / 193 sq ft

Bedding

Double bed(s) x1

Single bed(s) x1

Baby crib on request

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • 32'/81 cm screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

ibis budget Madrid Alcorcón Móstoles

Travesía de Móstoles n°3, N 40°20'2.75''W 3°51' 14.60"
28921 ALCORCON
Spain

GPS:40.334098, -3.854055

Telephone
Fax +34 916 14 81 08

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • 83 rooms
  • 3 rooms for people with reduced mobility
  • 83 non-smoking rooms
  • 3 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French
  • Portuguese

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Entertainment

  • Football Table

Lounge

  • Waiting area or lounge
  • Waiting area or lounge Additional charge

Wi-Fi

  • High Speed internet
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Umbrellas

Iron

  • Iron at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Pets

Pets allowed

Catering

Breakfast

  • Children Additional charge
  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine Additional charge

Family

Services for children

  • Outdoor playground for children
  • On site
  • Enclosed outdoor parking
  • Public
  • 60 parking spaces
  • Max Limited Height: 3 m / 9.84 ft

  • Parking pricing: 5 EUR 5 EUR Per day
  • Parking for a month
  • Parking for a week

2 breakfasts

Photo out of - Breakfast

Start your day off right with a hearty breakfast. In our buffet you will find seasonal fruit, four types of bread, cheese, turkey, potato omelette and much more.

Children

Because great days always start with a good breakfast. stock up on treats and vitamins!

Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Services

  • Continental
  • Cold breakfast

Restaurant

  • RESTAURANT

Buffet

Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
  • -
Sunday
  • -
  • -
Subsequent opening hours

Services

  • Cold breakfast

Start your day off right with a hearty breakfast. In our buffet you will find seasonal fruit, four types of bread, cheese, turkey, potato omelette and much more.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,138 reviews

Customer review rating 4.5/5

Sophie L. Families - Confirmed reviews ALL

Dear Sophie L., We very much appreciate your comments regarding your stay at the ibis budget Madrid Alcorcon Móstoles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Budget Madrid Alcorcon Mostoles

Customer review rating 5.0/5

Peter T. Friends - Confirmed reviews ALL

Hola Peter, Thank you very much for sharing your experience and for your kind words. It was truly a pleasure to welcome you to our hotel. Taking care of our guests and making them feel comfortable is at the heart of what we do, so your feedback means a lot to us. We hope everything went well and that you were able to recover your motorbike without any trouble. We are glad our location was convenient for you during your stay. We wish you all the best as you continue enjoying Spain, its people and the rest of your journey. We would be delighted to welcome you back again very soon. Safe travels! Andreea

Customer review rating 3.5/5

Angela H. Couples - Confirmed reviews ALL

Dear Angela, Thank you for sharing your experience. We sincerely regret the confusion regarding the breakfast included in your reservation. We have recently implemented a new management system and are still in the process of adapting and learning. Occasionally, some information may appear incomplete or not display correctly, which could have caused this misunderstanding. We are pleased that, after reviewing the matter, we were able to confirm that your breakfast was indeed included. Even so, we understand the inconvenience this situation may have caused you and we apologize. We appreciate your understanding and feedback, as it helps us to continue improving. We hope to have the opportunity to welcome you back and provide you with a fully satisfactory experience. Sincerely, The Management

Customer review rating 3.5/5

Nicolas M. J. Business - Confirmed reviews ALL

Customer review rating 4.5/5

Derik C. Families - Confirmed reviews ALL

Dear Derik C., We very much appreciate your comments regarding your stay at the ibis budget Madrid Alcorcon Móstoles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andreea Brindusa Directora Ibis Budget Madrid Alcorcon Mostoles

Dear Sophie L., We very much appreciate your comments regarding your stay at the ibis budget Madrid Alcorcon Móstoles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Budget Madrid Alcorcon Mostoles

Customer review rating 5.0/5

Peter T. Friends - Confirmed reviews ALL

I stayed at this hotel for two nights after my motorcycle broke down. They were fully booked for the second night but somehow managed to fit me in. The customer service was brilliant. The manager and all the staff were incredibly friendly, helpful, and accommodating. The hotel was spotless and in a convenient location. I would recommend it 100%. Thank you all for making a difficult situation so much easier!

Hola Peter, Thank you very much for sharing your experience and for your kind words. It was truly a pleasure to welcome you to our hotel. Taking care of our guests and making them feel comfortable is at the heart of what we do, so your feedback means a lot to us. We hope everything went well and that you were able to recover your motorbike without any trouble. We are glad our location was convenient for you during your stay. We wish you all the best as you continue enjoying Spain, its people and the rest of your journey. We would be delighted to welcome you back again very soon. Safe travels! Andreea

Customer review rating 3.5/5

Angela H. Couples - Confirmed reviews ALL

Staff told us that we did not have breakfast included checked my booking and it was included spoke to them and they confirmed this was correct seems weird that they said no and confirmed when i challenged

Dear Angela, Thank you for sharing your experience. We sincerely regret the confusion regarding the breakfast included in your reservation. We have recently implemented a new management system and are still in the process of adapting and learning. Occasionally, some information may appear incomplete or not display correctly, which could have caused this misunderstanding. We are pleased that, after reviewing the matter, we were able to confirm that your breakfast was indeed included. Even so, we understand the inconvenience this situation may have caused you and we apologize. We appreciate your understanding and feedback, as it helps us to continue improving. We hope to have the opportunity to welcome you back and provide you with a fully satisfactory experience. Sincerely, The Management

Customer review rating 3.5/5

Nicolas M. J. Business - Confirmed reviews ALL

The location is very bad

Customer review rating 4.5/5

Derik C. Families - Confirmed reviews ALL

It was a fair stay for the price paid, I really can’t complain. The room was clean, the environment was calm, and the staff was friendly and helpful. Breakfast was decent, and the shower pressure was excellent, definitely one of the highlights of my stay!

Dear Derik C., We very much appreciate your comments regarding your stay at the ibis budget Madrid Alcorcon Móstoles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andreea Brindusa Directora Ibis Budget Madrid Alcorcon Mostoles

Customer review rating 1.5/5

Picard R. Business - Confirmed reviews ALL

Everything started with the booking where I could not get the invoice even though I paid. Had to wait the end of the stay to get it. Continued with the unbearable smell of the cigarettes from outside and in the corridors. Continued with the room card too sensitive to the demagnetization, almost every 2 days had to go back to the front desk to work again (and by experience it doesn't happen to me) Continued with door handle that fell on the floor, and I couldn't get out of the room, and the guy who came to fix didn't even know in which direction to fasten a screw (counterclockwise vs. clockwise). But but ... not everything is negative. The staff is nice and helping. Don't speak much english but enough to understand each other

Customer review rating 4.0/5

Joseph L. Solo - Confirmed reviews ALL

Enjoyed my short stay and all I would say is for breakfast menu options improve.

Dear Joseph , Thank you for taking the time to tell us about your experience at the ibis budget Madrid Alcorcon Móstoles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Andreea Brindusa Directora Ibis Budget Madrid Alcorcon Mostoles

Customer review rating 5.0/5

Carolina P. M. Friends - Confirmed reviews ALL

Great. Highly recommend

Dear Carolina, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Andreea Brindusa Directora Ibis Budget Madrid Alcorcon Mostoles

Customer review rating 2.0/5

Anirban S. Families - Confirmed reviews ALL

Your policy of switch off air conditioner on so called “winter” months is not comfortable for travellers visiting from cold countries.

Customer review rating 3.0/5

Victor L. G. Families - Confirmed reviews ALL

You should not expect surprises. This is a budget hotel, which is ok. What I don't understand is that everything seems to be aimed at reminding you constantly that this "budget consciousness". We arrived at check-in counter. Three persons, two computers, but only one person doing actual check-in. After 5 minutes, other of the three called us for checking-in in the second computer. The room is basic, but in general ok. Nevertheless, the shelves by the bed are so ridiculously small that there is no way to even fit there a small laptop properly. Then, we apparently were not lucky enough with the room orientation, because it was extremely noise (facing major freeway). And then, frankly, given the location which is almost surely only reachable by car (and taxi/uber), charging for the parking spot seems unnecessary in my opinion. I would say that it is understood that vast majority, if not everyone, will reach the hotel by car, and there is no way to park outside, so, for 5 Euros, they could include it in the price. Nothing that is too annoying, really. It is simply that they seem to remind you from the start that everything there seems to be low cost. Would I repeat? probably yes, but this doesn't mean that I acknowledge that there is a general feeling of "this is a cheap hotel, so this is what you get for so little money".

Estimado VICTOR L. G., Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en ibis budget Madrid Alcorcon Móstoles. Sentimos enormemente que su experiencia no haya alcanzado sus expectativas; por favor permítanos hacerle llegar nuestras mas sinceras disculpas. En Ibis Budget, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Por favor tenga por seguro que tomaremos las medidas necesarias para que no vuelva a ocurrir lo acaecido en su estancia. Apreciamos sinceramente que haya compartido con nosotros este asunto y confiamos en que nos dé una nueva oportunidad para poder ofrecerle un servicio óptimo. Reciba un cordial saludo. Andreea Brindusa Directora Ibis Budget Madrid Alcorcon Mostoles

Customer review rating 4.0/5

David V. D. L. L. Families - Confirmed reviews ALL

Estancia tranquila, personal amable

Estimado David, Muchas Gracias por su comentario positivo acerca D. nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo D. vuelta. Atentamente, Andreea Brindusa Directora Ibis Budget Madrid Alcorcon Mostoles

Customer review rating 4.0/5

Francisco M. A. Solo - Confirmed reviews ALL

Estancia comoda, agradable y satisfactoria

Estimado Francisco, Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros . Atentamente, Andreea Brindusa Directora Ibis Budget Madrid Alcorcon Mostoles

Customer review rating 4.5/5

Francisco M. A. Families - Confirmed reviews ALL

Agradable y cordial

Customer review rating 4.5/5

Janine S. Families - Confirmed reviews ALL

Nights rest after 5 hour drive before 10 hour flight. Perfect. Great staff and breakfast. Clean, welcoming and we would definitely recommend staying with them.

Customer review rating 5.0/5

Erica M. Families - Confirmed reviews ALL

Perto do centro de Madri, camas confortáveis e limpos. Só é um bocado pequeno o quarto para uma família . Mais de resto nada a pontar.

Other web-users rate our hotel

  • 380 reviews 7.2/10 Location
  • 652 reviews 6.1/10 Room
  • 673 reviews 9.4/10 Service
  • 7 reviews 8.3/10 WiFi
  • 367 reviews 8/10 Cleanliness
  • 334 reviews 7.3/10 Breakfast
  • 237 reviews 7.6/10 Value

Powered by Trustyou

Frequently asked questions

Our other establishments nearby

All our hotels in Madrid Hotels
Internal rules of procedure