Ibis budget Madrid Alcorcón Móstoles 2 stars

Name: Ibis budget Madrid Alcorcón Móstoles
Address: ALCORCÓN, 28921, SPAIN
Telephone: (+34)916/144126
Rating: 4.3

Customer review rating 4.3/5 4,465 reviews

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+ 15 Services

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Ibis budget Madrid Alcorcón Móstoles

Smart choice economy hotel, open to everyday adventurers

The team at the ibis budget Madrid Alcorcón Móstoles hotel welcomes you and wishes you a pleasant stay.

Mr José SAIZ, Hotel Manager

The Ibis budget hotel Alcorcón has 84 newly renovated rooms. We have closed free parking for cars and buses. The hotel features family rooms and free Wi-Fi. It is located near Warner Park, Parque Oeste shopping center, and X Madrid and Xanadu shopping centers.

Ibis budget Alcorcón 15 km. from heart of Madrid (Metrosur-Atocha direct line). Easy access by road (M50, M40 and A-5). 150 m. from direct road to Warner Park & close to Casa de Campo Fairgrounds & Zoo or the Wanda. Cut price hotel close to Ikea Alcorcón, Xanadu shopping center & airport. Comfortable rooms through Sweet bed. Buffet breakfast, parking & free WIFI. Ideal to discover Madrid.

Hotel extras

Completely refurbished in 2016
Free Wi Fi
Free parking for cars and buses
20 minutes from Warner Park Madrid
15 minutes from the Zoo, Amusement Park and Xanadu

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 13h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- WIFI in the communal areas
- WIFI in your room
Parking
- Private outdoor parking
- Bus/coach parking area
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
Pets allowedPaying
Outdoor playground for children
100% non-smoking hotel
Air conditioned
- Air conditioning
- Manual temperature control
- Air Conditioning
Languages spoken at the hotel
- English
- Spanish
- French
Reception open 24 hours a day
Early check-in/Late check-outPaying
- EARLY CHECK IN FROM 9AM (Paying)"Want to enjoy the comfort of our rooms earlier in the day? Book your early check in online and you'll be able to access your room from 9am and make the most of your stay."
- LATE CHECK-OUT UP TO 5PM (Paying)Want to take your time? Extend your stay and keep your room until 5 pm on your departure day. Book this exclusive offer now.
Laundry
- Dry cleaning / Ironing
- Shoe shine machine

Breakfast

Outdoor playground for children

Self service business centre
Copy/print service available

Due to the coronavirus alert, the hotel will be closed until May 24th included. We will be happy to assist you from that moment on. Sorry for the inconvenience.

Hotel location

Ibis budget Madrid Alcorcón Móstoles

Travesía de Móstoles n°3
N 40°20'2.75''W 3°51' 14.60"
28921
alcorcón
spain

Tel: +34916144126

Fax: (+34)916/148108

Contact email

Check-in from 13h00

Check out up to 12h00

METROSUR : 12 MOSTOLES CENTRAL

By plane
CUATRO VIENTOS At 7km / 4 miles
By plane
MADRID BARAJAS At 35km / 21 miles
By car
NV At 2km / 1 miles
By train
CHAMARTIN At 30km / 18 miles
By train
MADRID ATOCHA At 20km / 12 miles
By train
MÓSTOLES CENTRAL At 1km / 0 miles

GPS :40.334098, -3.854055

Our accommodations

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Room for one or two persons equipped with the new bedding

Accessible room

Max. number of persons: 2
Area: From 18 m² / 194 sq ft
Views: Garden side *

* Subject to availability

Wireless internet in your room
Satellite/cable colour TV
Direct dial telephone

Twin Room

Accessible room

Max. number of persons: 2
Area: From 18 m² / 194 sq ft
Views: Garden side *

* Subject to availability

Wireless internet in your room
Satellite/cable colour TV
Direct dial telephone

Room with a double bed and single bed.

Max. number of persons: 3
Area: From 18 m² / 194 sq ft
Views: Garden side *

* Subject to availability

Wireless internet in your room
Satellite/cable colour TV
Direct dial telephone

Rooms

Safe and easy stay

Trindade Families - 02/03/2020 Confirmed reviews ALL

Good Hotel for road trip, safe with closed parking, reasonable breackfast

Mad rid

Henry L. Couples - 01/03/2020 Confirmed reviews ALL

Nicely located approx. half way between Bilbao and Costa del Sol.

Average

Daniel A. Business - 08/02/2020 Confirmed reviews ALL

Lack of customer service

Dear Daniel, Thank you for taking the time to tell us about your experience at the ibis budget Madrid Alcorcon Móstoles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jose Saiz Manager ibis budget Alcorcón

Affordable

Carlo Couples - 05/02/2020 Confirmed reviews ALL

Very good room, very good cleaning, good breakfast.

Estancia muy agradableob

Anonymous Couples - 28/01/2020 Confirmed reviews ALL

Confortable

Friendly staff

Anonymous Couples - 27/01/2020 Confirmed reviews ALL

The staff was very friendly and kind. However, our room was perhaps close to the entrance (#103), and it was so loud at night with people who were staying at the same hotel and maybe smoking outside. Whole night, people were so loud inside and outside so we didn’t rest or sleep well.

Dear Pablo , Thank you for taking the time to tell us about your experience at the ibis budget Madrid Alcorcon Móstoles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I take note about the noise during the night. Next time please do not hesitate to contact front desk and we will help you. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. . We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jose Saiz Manager

Friendly Staff

Ccenk Business - 25/01/2020 Confirmed reviews ALL

It was short but pleasant experience. Staff is very friendly and efficent.

Dear CENK C., We very much appreciate your comments regarding your stay at the ibis budget Madrid Alcorcon Móstoles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jose Saiz General manager ibis budget Alcorcón

Estancia agradable

Anonymous Couples - 22/01/2020 Confirmed reviews ALL

Estancia agradable

Estimada Anabel, Le agradecemos enormemente sus comentarios en relación a su estancia en ibis budget Madrid Alcorcon Móstoles. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Jose Saiz Director hotel ibis budget Alcorcón

It was great

Eli Families - 12/01/2020 Confirmed reviews ALL

It was great... Love this hotels

Dear Eli, We very much appreciate your comments regarding your stay at the ibis budget Madrid Alcorcon Móstoles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jose Saiz Manager ibis budget Alcorcón

Great time

Renan L. Families - 02/01/2020 Confirmed reviews ALL

It’s a pretty good hotel, as many of Accor. The concept of budget is well applied without sacrificing the client comfort. The room was sparkling clean and the staff is amazing.

Estimado Renan L., Muchas gracias por sus comentarios sobre el hotel. Es un placer recibir comentarios positivos y los haré llegar a todos los miembros del equipo. Esperamos volver a verle pronto con nosotros Reciba un cordial saludo. Jose Saiz Director hotel ibis budget Alcorcón

Poor customer service

Daniel A. Business - 02/01/2020 Confirmed reviews ALL

Poor customer service (Front desk ) Not warm welcoming As a Accor staff member I think people in front desk need A HEARTIST TRAINING ASAP.

Estiimado DANIEL A., Muchas gracias por sus comentarios sobre la estancia en nuestro hotel. Siento que no hayamos sido capaces de alcanzar las expectativas que había puesto en nosotros. Tomo nota de sus comentarios y trabajaremos para mejorar. Normlamente , el trato de nuestro equipo es lo más valorado en el hotel por nuestros clientes .Sin embargo entiendo que no hemos sido capaz de transmitirle nuestra pasión por lo que le pido disculpas de nuevo. Espero que nos de una oportunidad de comprobar que sabemos y podemos hacerlo mejor. Reciba un cordial saludo Jose Saiz Director hotel ibis budget Alcorcón

Satisfactoria

Marco Business - 24/12/2019 Confirmed reviews ALL

Satisfactoria

Room was smelling like ash tray.

Sh Couples - 18/12/2019 Confirmed reviews ALL

All room was smelling like ash tray, it was probably smoking room long time and it leftest us its heritage.

Dear Mr H., Thank you for taking the time to tell us about your experience at the ibis budget Madrid Alcorcon Móstoles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. You had a non smoking room and it is completely forbidden to smoke in this room. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jose Saiz Manager ibis budget Alcorcón

Normal

Max Business - 13/12/2019 Confirmed reviews ALL

Correcta

Comfortable

Anonymous Couples - 02/12/2019 Confirmed reviews ALL

Comfortable. The breakfast was a little sparse. Perhaps some eggs, fresh salad like tomatoes in addition.

Estancia agradable

Fernando Families - 08/11/2019 Confirmed reviews ALL

Estancia correcta.

Estimado Fernando, Mi nombre es Jose Saiz, soy el director del hotel ibis budget Alcorcón y quisiera agradecerle enormemente sus comentarios en relación a su estancia en ibis budget Madrid Alcorcon Móstoles. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Esperamos verle de nuevo pronto por el hotel . Reciba un cordial saludo. Jose Saiz Director hotel ibis budget Alcorcón

Estupendo

Jesús S. Families - 05/11/2019 Confirmed reviews ALL

Genial

Estimado JESUS, Le agradecemos enormemente sus comentarios en relación a su estancia en ibis budget Madrid Alcorcon Móstoles. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Esperamos verle de nuevo pronto por el hotel Reciba un cordial saludo. Jose Saiz Director hotel ibis budget Alcorcón

Satisfactoria

Anonymous Couples - 03/11/2019 Confirmed reviews ALL

Muy agradable

Estimada ESTHER , Muchas gracias por sus comentarios en relación a su estancia en ibis budget Madrid Alcorcon Móstoles. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Esperamos verla de nuevo pronto por el hotel Reciba un cordial saludo. Jose Saiz Director hotel ibis budget Alcorcón

SATISFACTORIA

M. C. G. F. Families - 27/10/2019 Confirmed reviews ALL

BASTANTE AGRADABLE

Estimada M. CARMEN GONZALEZ, Muchas gracias por sus comentarios sobre el hotel ibis budget Alcorcón Móstoles . Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Esperamos verla de nuevo pronto por el hotel. Reciba un cordial saludo. Jose Saiz Director hotel ibis budget Alcorcón

Ideal for an overnight stay

Anonymous Couples - 06/10/2019 Confirmed reviews ALL

Arrived into the hotel at 2am, check in was quick friendly & efficient, room was spacious & clean, bed was comfortable, & the breakfast which ran till 10:30 was a continental buffet, & much better than the price would suggest Would use this hotel again

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