ibis budget Aachen City 1 star

We arrived at 11pm and were only able to enter the parking lot because someone left it at the same time. The room wasn't amazing but acceptable for that price. The next morning we were surprised by the cleaning service who wanted to come in the room immediately while we werde still naked in bed.

Good hotel, Breakfast could be better

It was an all around very good experience. The location was just great: park, restaurant and bars in the neighborhood. Fantastic for parent with children.

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Room was nice but I really didn't like the bathroom because of the awful smell (you should renovate the walls and the toilet brush). Furthermore, when you take a shower it's almost impossible to not wet the floor under the sink. Three beds were too much for a single person, I would have preferred more space.

Everything is automatic - you must be very proficient in IT to navigate your way around the electronic instructions

Upon arrival uninterested staff, not very friendly. Great location, room not very clean (dusty, stained walls in the toilet).

Very welcoming staff and good atmosphere

Confortable room with good isolation and in very good conditions. Front-desk check inn team not friendly and polite. A smile and some active understanding of customer needs are in minimum expected. Good cleaning room service.

We had a fantastic time at the hotel. A special thank you to the duty manager, who was super-friendly and super-helpful.

I’m staying here for the 3rd time. This time was a less good experience. Receptionist didn’t seem in a good mood, not one smile, hardly said a word... The room was not as clean as the other times (floor, blankets). After the first night we got new towels which is great but they didn’t empty the bin (with the pampers of my son). I reserved 3 rooms (friends came with us), we all experienced the same.

If you want a basic clean comfortable hotel with a good value breakfast then this is for you. No frills Excellent location. Car park next to hotel reasonably priced. Lovely town centre and shops lots to see

The rooms are basic but have everything you need. The carpark beneath the hotel is very helpful (though not free). Short 7 min walk to the Dom and old city. But room was very dirty and bed not clean and this spoilt the stay.

You have to use a code to get in the place. Fair enough, I suppose, at the price, but there’s no one there till 5pm. What do we do with our bikes in the meantime? We had asked for a secure overnight place to keep them, but there was nowhere to be found. After 5pm, we reported to check-in and asked fo another pillow; none available. Breakfast was OK, room quiet but small.

The room cleaning are very por!! under the bet you can find a dinosaur… Every day the service come with new towels, but not make any cleaning in the room. They didn´t clean the bathroom, mirror and also they didn´t make the bed...A disaster!!