ibis budget Aachen City 1 star

Customer review rating 4.0/5 1,499 reviews

ibis budget Aachen City
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+ 8 Services
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Room 1

Number of guests
Children's age
ALL - Accor Live Limitless

Not participating hotel

When making a booking at this hotel:

  • I do not earn points

  • I cannot use my points

  • I do not benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • Free wi-fi throughout the hotel, including your room

  • Unlimited breakfast buffet for only EUR 7.50/person

  • Directly in the city center

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Air conditioned
Catering
  • BreakfastPaying
  • Snack & beverage machinePaying

Hotel location

ibis budget Aachen City

Schumacherstr 12
52062
aachen
germany

Tel: +4924199775220

Fax: (+49)24199775225

Check-in from 14h00

Check out up to 12h00

  • 1,11,21,46 :  1,11,21,46 BUSHOF

  • By plane

    MAASTRICHT AACHEN At 40km / 24.85 miles

  • By train

    AACHEN HAUPTBAHNHOF At 2km / 1.24 miles

GPS :50.777291, 6.092083

Our accommodations

Our modern, comfortable rooms can accommodate up to 2 adults and 1 child under the age of 12 and are equipped with a French bed and bunk bed or twin beds, as well as a shower, toilet, desk and satellite TV.

Twin room with twin beds

  • Max. number of persons: 2
  • Area: From 14 / 151 sq ft
  • Wireless internet in your room
  • High speed internet

Standard Rooms with 1 double bed

  • Max. number of persons: 3
  • Area: From 14 / 151 sq ft
  • Wireless internet in your room
  • High speed internet
Rooms

Our guest reviews for
ibis budget Aachen City

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

1,499 reviews

tripadvisor

TripAdvisor Rating 3.5/5

488 reviews

Uncomfortable

Customer review rating 4.0/5

Chiara Business - 12/03/2020 Confirmed reviews ALL

Room was nice but I really didn't like the bathroom because of the awful smell (you should renovate the walls and the toilet brush). Furthermore, when you take a shower it's almost impossible to not wet the floor under the sink. Three beds were too much for a single person, I would have preferred more space.

Very Confusing

Customer review rating 4.0/5

Francesco Solo - 09/03/2020 Confirmed reviews ALL

Everything is automatic - you must be very proficient in IT to navigate your way around the electronic instructions

Central location, unfriendly staff, room not very clean.

Customer review rating 4.0/5

John Couples - 09/03/2020 Confirmed reviews ALL

Upon arrival uninterested staff, not very friendly. Great location, room not very clean (dusty, stained walls in the toilet).

Affordable to stay comfortably

Customer review rating 4.0/5

Sa’ad A. H. Business - 07/03/2020 Confirmed reviews ALL

Very welcoming staff and good atmosphere

Good price for a central location

Customer review rating 4.0/5

Antonio Business - 03/02/2020 Confirmed reviews ALL

Confortable room with good isolation and in very good conditions. Front-desk check inn team not friendly and polite. A smile and some active understanding of customer needs are in minimum expected. Good cleaning room service.

Excellent!

Customer review rating 4.0/5

Anonymous Families - 29/12/2019 Confirmed reviews ALL

We had a fantastic time at the hotel. A special thank you to the duty manager, who was super-friendly and super-helpful.

Has already beenbetter

Customer review rating 4.0/5

Sylvie Families - 23/12/2019 Confirmed reviews ALL

I’m staying here for the 3rd time. This time was a less good experience. Receptionist didn’t seem in a good mood, not one smile, hardly said a word... The room was not as clean as the other times (floor, blankets). After the first night we got new towels which is great but they didn’t empty the bin (with the pampers of my son). I reserved 3 rooms (friends came with us), we all experienced the same.

Poor hotel despite great location

Customer review rating 4.0/5

Mark A. Couples - 20/12/2019 Confirmed reviews ALL

The hotel is tired with the rooms badly needing repainting to cover dirty marks on all walls. Curtains were stained and bedding marked. Pillows are non existent and only half the size of the pillowcase they are in. Upon asking for more pillows as stated ok in Accor literature to be bluntly told by reception NO & that only 2 per room. Room was too hot and air conditioning would not blow cold air but was trying to work. Vent covered in dust and cobwebs Reception stating that hotel was too cold so wont come on and tells me to open window. Double glazing (if any) is useless as can hear all talking outside along with regular sirens. Last is non security where anybody can walk into the hotel unchallenged as reception desk not manned as they sit in the back room

Christmas Market visit

TripAdvisor rating 3.5/5

Sunshine805875 Couples - 13/12/2019 TripAdvisor review

If you want a basic clean comfortable hotel with a good value breakfast then this is for you. No frills Excellent location. Car park next to hotel reasonably priced. Lovely town centre and shops lots to see

Could do better

Customer review rating 4.0/5

I&c B. U. Families - 09/12/2019 Confirmed reviews ALL

The single beds are too narrow, the pillow (singular) is useless and the automatic entry system is a nightmare. Otherwise, it is very good for a budget hotel with a great location, convenient parking, clean and with friendly staff when you actually meet one. You need more and better staff cover especially at critical times. Your automatic entry terminal systems don't work efficiently and let you and your customers down. A bad or failed electronic entry experience will frighten customers off returning.

Good value for money option

Customer review rating 4.0/5

Carlos A. Business - 08/12/2019 Confirmed reviews ALL

The lady at the registration when I arrived could have a nicer approach to guests. Clean and functional rooms. Hotel conveniently located. I consider staying again in my visits to the University of Aachen.

Clean, convenient and modestly priced

Customer review rating 4.0/5

Sue B. Friends - 05/12/2019 Confirmed reviews ALL

We arrived when reception was unmanned so self checked in. Very convenient feature. Room was ready and comfortable. Pillows could have been better but overall very good. Would have been nice to have had a hairdryer and tea making facilities. Breakfast bar good.

Clean and comfortable

Customer review rating 4.0/5

Edu Couples - 30/11/2019 Confirmed reviews ALL

Better than I expected. Everything was very clean and in good condition. The best option for a tight budget.

Straightforward efficient accomodation which is centrally located

Customer review rating 4.0/5

John Couples - 28/11/2019 Confirmed reviews ALL

Everything was clean and efficient. I liked the no nonsense approach, ie no check out, no cards / keys etc. Room was comfortable and met our needs. Breakfast was adequate and good value. Adjacent car park is very convenient.

Fair Price, Perfect location, clean rooms

Customer review rating 4.0/5

Anonymous Business - 27/11/2019 Confirmed reviews ALL

Fair Price, Perfect location, clean rooms

Initial issues with check-in

Customer review rating 4.0/5

Gabriella Business - 27/11/2019 Confirmed reviews ALL

There were issues with the check-in procedure, machine didn't take cards. We had to return later when it has been fixed. Otherwise pleasant experience with the room and breakfast.

very good

Customer review rating 4.0/5

Paul S. Couples - 25/11/2019 Confirmed reviews ALL

From the start the staff remembered us from last visit and where very helpful .The room was ready so we could go in it was good and clean and warm .Breakfast was nice lots of choice and was relend when needed .

Clean, good breakfast

Customer review rating 4.0/5

Joanne A. Solo - 22/11/2019 Confirmed reviews ALL

Clean room, bit basic but comfortable and a good price so no complaints.

Minimally satisfying

Customer review rating 4.0/5

K. C. Business - 17/11/2019 Confirmed reviews ALL

I am pretty happy with my stay. the bed is comfy, etc.... but the shower door had enough crack to let the water drip out. I wanted hot tea at night, but I couldnt get it anywhere.

Noisy

Customer review rating 4.0/5

Betty Solo - 03/11/2019 Confirmed reviews ALL

I suffer from a disorder, named misophonia, which is a hearing disorder (noises really affect my wellbeing). The hotel has super thin walls that with every closing and opening of doors in the hallway, makes the walls shake. The bed is stuck to the wall, no possibility for it not to touch the wall, therefore even when I used earplugs - it didn't really help, because the wall still vibrated and the earplugs help with noise, but not vibrations. The staff was super nice and they let me switch rooms, when I wanted to try another, but unfortunately that didn't change the problem and I had to leave earlier than planned, only for my mental sake. Furthermore - a lot of noise from outside, pillows too thin and not comfy, no windows in the toilet :/ which means that you need to ventilate it via the dorm room, the bunk bed (that I for example, didn't need - was unnecessary and I bumped my head into it in a couple of occasions. Furthermore, no option to open the window in the bedroom, wide open, but only in a half way and no air condition in both rooms that I have tried, not on heat and not on cold (I wanted it on cold. but no option) The staff was the best thing there and I felt they really cared and tried to comfort me and help as much as they could. I understand that this is a budget hotel, but I am being honest and saying everything I feel.

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