ibis budget Aachen City 1 star

Customer review rating (ALL Rating) 3.7/5 498 reviews

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Schumacherstr 12, 52062 AACHEN, Germany

Description

Hotel extras

  • Basic comfort at a bargain price

  • All-you-can-eat breakfast buffet for EUR 11.50/person

  • Directly in the city center

  • Free WiFi throughout the hotel, including your room

  • 24 Stunden Automat mit Kaltgetränken und Snacks

Our accommodation(s)

Hotel location

ibis budget Aachen City

Schumacherstr 12
52062 AACHEN
Germany

GPS:50.777291, 6.092083

Telephone
Fax +49 241 99775225

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast

2 breakfasts

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  498 reviews

TripAdvisor Rating  3.5/5  519 reviews

Customer review rating 4.5/5

Cees J. L. Couples - Confirmed reviews ALL

good location, value for money, friendly service, breakfast batter than expected

Customer review rating 0.5/5

Tom W. Families - Confirmed reviews ALL

Simple breakfast. Shower in the room Houskeeping that entered the room at 21.00 Problems with payment. No fresh towels Short of pillows and linnen.

Customer review rating 4.0/5

Peter I. S. Solo - Confirmed reviews ALL

Still, OK value for the money.

Customer review rating 0.5/5

Fraezr D. Business - Confirmed reviews ALL

1. Receptionist claimed we hadn't paid. We had the booking confirmation, bank transaction etc. He insisted we need to pay again and the 'manager' was away. He threatened to throw us out and not let us get our bags if we didn't pay again. We went to reception and there was a another couple there getting the exact same chat. After we both called him out he tried to talk to another customer because he's scam was caught. There are other reviews on trip advisor where this happened. 2. When we arrived one of first rooms we got was not cleaned, bed a mess, towels on the floor and beer bottles lying about. 3. When we arrived back later that night, we could not get into one of the rooms. The code was not working. No one there to help. My colleagues bags were in there. We told the same receptionist this and he didn't care at all and just wanted us to pay again. He also said we couldn't get our bags out that room if we didn't pay. Such a scam How is that receptionist working there?

Scam

TripAdvisor rating 1.0/5

Tom W TripAdvisor review

Shocking, don't do it! They tried to charge us and another family twice. The receptionist seems to be running a scam. I got locked out my room as they disabled my codes. The reception was closed and was unable to access my possesions. I ended up in a room that hadn't been cleaned and had to sleep there without my suitcase. Receptionist didn't care, he just wanted more money. Avoid avoid avoid! Worse experience I've ever had in any hotel.

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Other web-users rate our hotel

  • 620 reviews 8.3/10 Location
  • 754 reviews 4.9/10 Room
  • 522 reviews 5.4/10 Service
  • 15 reviews 6.1/10 WiFi
  • 377 reviews 4/10 Comfort
  • 373 reviews 5/10 Cleanliness
  • 263 reviews 5.1/10 Breakfast
  • 85 reviews 4.7/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.