Name: Mercure Hotel Aachen Europaplatz
Address: AACHEN, 52068, GERMANY
Telephone: (+49)241/16870

Mercure Hotel Aachen Europaplatz 4 stars

Customer review rating (ALL Rating) 4.4/5 832 reviews

See on a map

Description

Mercure Hotel Aachen Europaplatz

Hotel for travellers looking for local and authentic experiences

We have intensified hygiene and prevention measures to ensure your safety. The ALLSAFE label stands for our new, enhanced cleanliness protocols and ensures that they are adhered to in this hotel.

Hotel Manager

The hotel is a few miles from Belgium and the Netherlands: The centrally located 4-star Mercure Hotel Aachen Europaplatz has 119 rooms (renovated in 2017) featuring air conditioning and free WIFI (1 Gbps). For events, the hotel has 6 meeting rooms, all with modern technology and 3 of which can be combined to suit your needs. The A544 highway is just 109 yards away and the hotel has parking for 170 vehicles. It is also just 1.6 miles from the main train station and 17.4 miles from Maastricht Aachen Airport

A metropolis in the three-country border, Charlemagne's domain and a lively student city, Aachen truly has many faces. More than 30 German kings were crowned in Aachen cathedral, which is the landmark of the city. As well as a history that is still alive today, the city offers all the benefits of a modern cultural city, with renowned museums, quaint pubs and cozy cafes. Its several baths, thermal springs and fountains also make Aachen an attractive spa location.

Aachen is the gateway to the Benelux countries: thanks to its central location in western Europe and good transport links, the city is a link to major cities in Germany and Europe - and benefits from the diversity of the Maas-Rhine Euregion.

Hotel extras

Air conditioning throughout the hotel
Come and relax or enjoy a BBQ by our sun terrace and outdoor swimming pool.
Convenient location for public transport connections
170 parking spaces right by the hotel
Conference and function rooms for up to 350 people.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Hotel Aachen Europaplatz

Joseph-von-Goerres-Strasse 21
52068 AACHEN
Germany

Telephone +49 241 16870

+49 241 1687444

BUS: 1 / 11 / 21 LUDWIG FORUM

By plane
DUSSELDORF At 80km / 49 miles - Shuttle paying
By plane
KOELN At 70km / 43 miles - Shuttle paying
By plane
MAASTRICHT AACHEN At 40km / 24 miles
By train
HAUPTBAHNHOF AACHEN At 3km / 1 miles

GPS:50.781249, 6.107808

Hotel services

Check-in from 03h00 PM - Check out up to 12h00 PM

In summary

On site

Swimming pool
Car park
Shuttle
Restaurant
Wheelchair accessible hotel
Air conditioning
Wi-Fi
Breakfast
Bar
Meeting rooms

LA SOURCE

At our "La Source" restaurant, you can enjoy regional dishes accompanied by fine selection of the best quality wines at appealing prices. Discover our proven, traditional wine concept.

Our accommodation(s)

At the Mercure Hotel Aachen Europaplatz you can choose between Standard Rooms with double bed or twin beds, or Privilege Rooms with double bed or double bed and sofa. We also have a room specially adapted for guests with reduced mobility All 119 rooms are air-conditioned and have free WIFI access. One child aged up to 12 years can stay in your room free of charge. Your pet is also welcome (charge of EUR 15/night).

Standard Room with double bed

Max. number of persons: 3

Wireless internet in your room
Wireless internet in your room
Free in Room Mineral Water
Satellite/cable colour TV
Business Desk(...)

Standard Room with 2 single beds

Max. number of persons: 2

Wireless internet in your room
Wireless internet in your room
Satellite/cable colour TV
Business Desk
Bathroom products(...)

Deluxe rooms with double or twin beds

Max. number of persons: 2
Area: From 22 m² / 236 sq ft

Free in Room Mineral Water
Coffee/tea making facilities
Business Desk

Privilege Room with a double bed

Max. number of persons: 2
Area: From 22 m² / 236 sq ft

Wireless internet in your room
Wireless internet in your room
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Our guest reviews

Guter Aufenthalt

Anonymous Families - 8/1/2022 Confirmed reviews ALL

We had a good stay although I was a bit surprised that on Sunday the restaurant was closed in the evening. I would have thought any hotel would have the restaurant there for, at least, their guests. We were, however, given some suggestions of some nearby restaurants which was very helpful.

Yolande B. Friends - 7/28/2022 Confirmed reviews ALL

I was very surprised and pleased with extremely friiendly service and good breakfast The meals were excellent . Great chef!

Hallo Guest, thank you for your reservation in our hotel and the time to gave us feedback. We are very glad that you were so satisfied with our services. Your review is a wonderful gesture of appreciation and motivation. Best regards and stay healthy Simone Fey

Clean comfortable hotel

Kris Families - 7/27/2022 Confirmed reviews ALL

We had a nice stay, the rooms are clean and the bed comfortable. During hot days it’s a plus you can cool-down in the pool. Breakfast was good, although when there are some big groups they struggled a bit with supplying.

Hello Guest, thank you for your reservation in our hotel and the time to give us feedback. We are very glad that you were so satisfied with our services. Your review is a wonderful gesture of appreciation and motivation. Best regards and stay healthy Team Mercure Aachen Europaplatz

Will happily stay again!

A K. Couples - 7/22/2022 Confirmed reviews ALL

Easy access, modern rooms, clean, pool, green trees, hotel has own parking, walking distance to Carolus Thermen, friendly staff who warmly welcomed us & our cat. Trolleys for luggage are great! Aircon worked & was quiet, but could have been cooler. If it had said "pets welcome" on the Accor site, it would have saved some time & phone calls. Staff was very kind & understanding when we had an unavoidable little delay with check-out

Hallo Guest, thank you for your reservation in our hotel and the time to gave us feedback. We are very glad that you were so satisfied with our services. Your review is a wonderful gesture of appreciation and motivation. Best regards and stay healthy Simone Fey

Good location. Very basic.

Anonymous Families - 7/21/2022 Confirmed reviews ALL

Rooms ok. Staff very kind and nice (reception and breakfast). Dinner a direct disaster. Service was outrageously bad. Waiting 30 min for a beer despite reminders. Food terribly bad.

Dear Anders L., Thank you for taking the time to tell us about your experience at the Mercure Hotel Aachen Europaplatz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Team Mercure Aachen Europaplatz

In partnership with TripAdvisor

Web-users rating

Other web-users rate our hotel

407 reviews 8.3/10 Location
686 reviews 7.6/10 Room
675 reviews 8.4/10 Service
16 reviews 6.6/10 WiFi
442 reviews 8.2/10 Breakfast
336 reviews 8.1/10 Cleanliness
238 reviews 4.5/10 Food
190 reviews 4.6/10 Value

Powered by

Description

Hotel extras

Hotel location

Mercure Hotel Aachen Europaplatz

Hotel services

LA SOURCE

Bar

Breakfast

Pool

Spa

Meetings & Events

Our accommodation(s)

Standard Room with double bed

Standard Room with 2 single beds

Deluxe rooms with double or twin beds

Privilege Room with a double bed

Our guest reviews

Web-users rating

Our other establishments nearby

Novotel Aachen City

ibis budget Aachen City

Mercure Hotel Aachen am Dom

ibis Aachen Hauptbahnhof