Mercure Hotel Aachen Europaplatz

Customer review rating (ALL Rating) 4.4/5 1,027 reviews

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Joseph-von-Goerres-Strasse 21, 52068 AACHEN, Germany

Description

Hotel extras

  • Green Key-certified hotel

  • Terrace and pool are perfect for relaxation

  • Convenient and quiet location surrounded by green spaces

  • 170 parking spaces directly at the hotel

  • A terrace and outdoor pool invite you to relax

Our accommodation(s)

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Hotel location

Mercure Hotel Aachen Europaplatz

Joseph-von-Goerres-Strasse 21
52068 AACHEN
Germany

GPS:50.781249, 6.107808

Telephone
Fax +49 241 1687444

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

Breakfast

Our extensive buffet breakfast with its numerous delicious regional offerings awaits you from 6.00 am - which you may also enjoy out on the sun terrace in nice weather. We will also serve breakfast in your room on request at no extra charge.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,027 reviews

TripAdvisor Rating  3.9/5  662 reviews

Customer review rating 4.0/5

Simion D. Couples - Confirmed reviews ALL

My wife was bitten by spiders and me also...there are rooms with spiders net on it.

Dear Simion D., Thank you for your feedback regarding your recent stay. We are pleased to hear that you appreciated our location and staff. However, we regret to learn about the cleanliness issue you encountered. Your comments will be taken into consideration as we aim to enhance our services. Goodbye and best regards, Mercure Hotel Aachen Europaplatz

Customer review rating 5.0/5

David R. Business - Confirmed reviews ALL

Convenient, nice breakfast and a bar area for later in the day.

Dear David R., Thank you for your positive feedback. We are delighted to hear that you found our location convenient and enjoyed our breakfast offerings, as well as the bar area. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Mercure Hotel Aachen Europaplatz

Customer review rating 4.5/5

Matteo M. Business - Confirmed reviews ALL

good hotel, with good services

Dear Matteo M., Thank you for your kind feedback regarding your recent stay. We are pleased to hear that you found our location convenient for business and that our services met your expectations. Your satisfaction is our priority, and we look forward to welcoming you back. Best regards, Mercure Hotel Aachen Europaplatz

Customer review rating 1.5/5

Yaroslav A. Business - Confirmed reviews ALL

Cigarette 🚬 smoke in the room

Dear Yaroslav A., Thank you for your feedback. We are pleased to hear that you found our location convenient. However, we regret that you experienced issues with cigarette smoke in your room. Please note that our hotel is committed to providing a comfortable environment for all guests. Best regards, Mercure Hotel Aachen Europaplatz

Customer review rating 4.5/5

Sofia K. Couples - Confirmed reviews ALL

We actually ended up with you since our “usual” hotells were fully but we are happy with the hotel and the room, the only issues was the distance from city centre!

Dear Sofia K., Thank you for your kind words regarding the cleanliness of our bathrooms and the comfort of our beds. We appreciate your feedback about the distance from the city center and understand that it may affect your experience. We hope to welcome you back in the future. Best regards, Mercure Hotel Aachen Europaplatz

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Other web-users rate our hotel

  • 459 reviews 8.6/10 Location
  • 778 reviews 7/10 Room
  • 660 reviews 8.8/10 Service
  • 16 reviews 5.6/10 WiFi
  • 489 reviews 8.5/10 Breakfast
  • 425 reviews 5.7/10 Comfort
  • 333 reviews 7.5/10 Cleanliness
  • 248 reviews 5.9/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.