Mercure Hotel Aachen Europaplatz 4 stars

Customer review rating (ALL Rating) 4.4/5 1,155 reviews

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Description

Hotel extras

  • Green Key-certified hotel

  • The fireplace invites you to stay and enjoy

  • Convenient and quiet location surrounded by green spaces

  • 170 parking spaces directly at the hotel

  • A terrace and outdoor pool invite you to relax

Our accommodation(s)

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Hotel location

Mercure Hotel Aachen Europaplatz

Joseph-von-Goerres-Strasse 21
52068 AACHEN
Germany

GPS:50.781249, 6.107808

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

Breakfast

Our extensive buffet breakfast with its numerous delicious regional offerings awaits you from 6.00 am - which you may also enjoy out on the sun terrace in nice weather. We will also serve breakfast in your room on request at no extra charge.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,155 reviews

TripAdvisor Rating  3.9/5  656 reviews

Excellent weekend

Customer review rating 5.0/5

Tamas Couples - Confirmed reviews ALL

Dear Tamas, Thank you for sharing your delightful feedback regarding your recent stay at our hotel. We are thrilled to hear that you had an excellent weekend and enjoyed the warm welcome from our staff, as well as the cleanliness and comfort of your room. We are pleased that you found our location convenient for your visit to the Carolus Thermen and the historical center, and that you took advantage of our parking facilities. It’s wonderful to know that you appreciated the variety offered at breakfast and the quality of the dinner service, which are important aspects of our guest experience. Your kind words about the attentive treatment provided by our team are greatly appreciated. We look forward to welcoming you back for another relaxing stay, and we hope to see you again soon! Best regards, Mercure Hotel Aachen Europaplatz

Nice stay.

Customer review rating 4.5/5

Andre Families - Confirmed reviews ALL

Sehr geehrter Andre, vielen Dank für Ihre positive Rückmeldung. Es freut uns zu hören, dass Sie Ihren Aufenthalt in unserem Hotel genießen konnten und eine erholsame Zeit nach Ihrem Stadtbesuch hatten. Mit freundlichen Grüßen, Mercure Hotel Aachen Europaplatz

good room and facilities, but service could be better

Customer review rating 2.0/5

Anonymous Solo - Confirmed reviews ALL

Convenient, nothing more

Customer review rating 3.0/5

Xavier Families - Confirmed reviews ALL

Dear Xavier, Thank you for your feedback regarding your recent stay. We apologize for the inconvenience during the check-in process and the breakfast experience not meeting your expectations. We value your input and will consider it for future improvements. Best regards, Mercure Hotel Aachen Europaplatz

Customer review rating 2.0/5

Sabino S. Business - Confirmed reviews ALL

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Other web-users rate our hotel

  • 465 reviews 8.2/10 Location
  • 797 reviews 7.5/10 Room
  • 687 reviews 8.9/10 Service
  • 15 reviews 8.1/10 WiFi
  • 515 reviews 8.5/10 Breakfast
  • 421 reviews 6.3/10 Comfort
  • 353 reviews 8.2/10 Cleanliness
  • 298 reviews 6.1/10 Food

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