Mercure Hotel Aachen Europaplatz 4 stars

Customer review rating (ALL Rating) 4.5/5 1,124 reviews

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Mercure Hotel Aachen Europaplatz - Image 1
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Joseph-von-Goerres-Strasse 21, 52068 AACHEN, Germany

Description

Hotel extras

  • An outdoor swimming pool and garden invites you to relax.

  • Enjoy a nice evening in our modern hotel bar and restaurant

  • 170 parking spaces available

  • Conference and event facilities for up to 350 guests

  • A terrace and outdoor pool invite you to relax

Our accommodation(s)

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Hotel location

Mercure Hotel Aachen Europaplatz

Joseph-von-Goerres-Strasse 21
52068 AACHEN
Germany

GPS:50.781249, 6.107808

Telephone
Fax +49 241 1687444

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Breakfast

Our extensive buffet breakfast with its numerous delicious regional offerings awaits you from 6.00 am - which you may also enjoy out on the sun terrace in nice weather. We will also serve breakfast in your room on request at no extra charge.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,124 reviews

TripAdvisor Rating  4.0/5  657 reviews

fine stay

Customer review rating 4.5/5

A.a. S. Couples - Confirmed reviews ALL

everything super, except: toilet in bathroom idiotly placed.

Geachte A.A. S., Dank u voor uw positieve feedback over uw verblijf. Wij waarderen uw opmerkingen over de indeling van de badkamer en stellen uw inzichten op prijs, aangezien deze ons helpen onze faciliteiten te verbeteren. Met vriendelijke groet, Mercure Hotel Aachen Europaplatz

Good stay.

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

nothing special to mention

Dear Mr. D., thank you for sharing your feedback. We are delighted to hear that you had a pleasant stay with us. Your kind words inspire us to continue providing exceptional service. We hope to welcome you back soon. Best regards, Mercure Hotel Aachen Europaplatz

Good stay

Customer review rating 4.5/5

Yves B. Couples - Confirmed reviews ALL

Very friendly and professional and excellent English knowledge. Congratulations

Dear Yves B., Thank you for your kind words regarding your recent stay. We are delighted to hear that our team's friendliness and professionalism made a positive impression on you. Your compliments will be shared with the staff. Best regards, Mercure Hotel Aachen Europaplatz

Quiet and relaxing

Customer review rating 4.0/5

Tobias Friends - Confirmed reviews ALL

The hotel is quiet, a bit offside the city center. It is conveniently reachable by car but walking is also possible (30min from the central train station or the old town, though the walk is nice). The rooms are relatively new, but not very big, they lack a central light switch, the bathrooms are equipped with shower. There is no gym either which is a big pity for a four star hotel. The hotel has an outside pool but this works only in the summer. The breakfast is tasty, abundant, with a lot of variety and the staff is very friendly. The bar has a good selection of wines and drinks. Overall, the hotel is clean, well maintained but could be a bit more cozy (e.g. the staircase or the lobby area).

Remarks

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

In general OK. Remarks: Parking, gate was wide open, very expensive fee 39 € for 3 nights is a bit too much for hotel guests paying already the hotel. The rewards points expire automatically before you can use, this is not the case with 2 other big hotel chains. Negative point maybe I'll not return at Mercure.

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Other web-users rate our hotel

  • 459 reviews 8.1/10 Location
  • 799 reviews 7.5/10 Room
  • 686 reviews 8.9/10 Service
  • 11 reviews 8/10 WiFi
  • 528 reviews 8.6/10 Breakfast
  • 421 reviews 6.2/10 Comfort
  • 346 reviews 8.1/10 Cleanliness
  • 311 reviews 5.8/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.