Mercure Hotel Aachen Europaplatz

Customer review rating (ALL Rating) 4.4/5 1,069 reviews

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Joseph-von-Goerres-Strasse 21, 52068 AACHEN, Germany

Description

Hotel extras

  • Green Key-certified hotel

  • Terrace and pool are perfect for relaxation

  • Convenient and quiet location surrounded by green spaces

  • 170 parking spaces directly at the hotel

  • A terrace and outdoor pool invite you to relax

Our accommodation(s)

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Hotel location

Mercure Hotel Aachen Europaplatz

Joseph-von-Goerres-Strasse 21
52068 AACHEN
Germany

GPS:50.781249, 6.107808

Telephone
Fax +49 241 1687444

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

Breakfast

Our extensive buffet breakfast with its numerous delicious regional offerings awaits you from 6.00 am - which you may also enjoy out on the sun terrace in nice weather. We will also serve breakfast in your room on request at no extra charge.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,069 reviews

TripAdvisor Rating  3.9/5  663 reviews

Customer review rating 4.0/5

Sahil A. G. Families - Confirmed reviews ALL

The rooms and the hotel were in general very nice. Its not very central but manageable. Disappointed with the parking fee though.

Dear Sahil A. G., Thank you for your positive feedback regarding our hotel and its amenities. I appreciate your comments about our location and room quality. I understand your disappointment with the parking fee, which is standard in our area. We value your input and hope to welcome you back in the future. Best regards, Mercure Hotel Aachen Europaplatz

Customer review rating 4.5/5

Jaime V. L. Families - Confirmed reviews ALL

Smooth stay from entry to check out. Would recommend more choices in the restaurant’s menu.

Dear Jaime V. L., Thank you for your kind words regarding your recent stay at our hotel. We are pleased to hear that you enjoyed the comfort and convenience we offer. Your feedback about the restaurant menu is appreciated and will be taken into consideration for future improvements. Best regards, Mercure Hotel Aachen Europaplatz

Customer review rating 4.5/5

Haiver C. Families - Confirmed reviews ALL

Overall it was fine, my room didn't have a fridge, but other's than that, it was good!

Customer review rating 4.0/5

Guy V. Couples - Confirmed reviews ALL

Clean room, comfy bed, lovely bed linnen pillows not great. Housekeeping staff on our floor excellent

Dear Guy V., Thank you for your kind comments regarding the cleanliness of your room and the comfort of the bed. We appreciate your feedback about the pillows and will take it into consideration for future improvements. We are glad to hear that you found our housekeeping staff excellent. Best regards, Mercure Hotel Aachen Europaplatz

Customer review rating 4.0/5

Simion D. Couples - Confirmed reviews ALL

My wife was bitten by spiders and me also...there are rooms with spiders net on it.

Dear Simion D., Thank you for your feedback regarding your recent stay. We are pleased to hear that you appreciated our location and staff. However, we regret to learn about the cleanliness issue you encountered. Your comments will be taken into consideration as we aim to enhance our services. Goodbye and best regards, Mercure Hotel Aachen Europaplatz

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Other web-users rate our hotel

  • 471 reviews 8.4/10 Location
  • 806 reviews 7/10 Room
  • 679 reviews 8.7/10 Service
  • 17 reviews 5.1/10 WiFi
  • 501 reviews 8.3/10 Breakfast
  • 441 reviews 5.8/10 Comfort
  • 349 reviews 7.5/10 Cleanliness
  • 254 reviews 5.2/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.