Mercure Hotel Aachen Europaplatz

Customer review rating (ALL Rating) 4.4/5 1,132 reviews

Mercure Hotel Aachen Europaplatz - Image 1
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Description

Hotel extras

  • Green Key-certified hotel

  • Terrace and pool are perfect for relaxation

  • Convenient and quiet location surrounded by green spaces

  • 170 parking spaces directly at the hotel

  • A terrace and outdoor pool invite you to relax

Our accommodation(s)

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Hotel location

Mercure Hotel Aachen Europaplatz

Joseph-von-Goerres-Strasse 21
52068 AACHEN
Germany

GPS:50.781249, 6.107808

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

Breakfast

Our extensive buffet breakfast with its numerous delicious regional offerings awaits you from 6.00 am - which you may also enjoy out on the sun terrace in nice weather. We will also serve breakfast in your room on request at no extra charge.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,132 reviews

Very nice

Customer review rating 5.0/5

Klest D. Business - Confirmed reviews ALL

Profesional.

Dear Klest D., Thank you for your kind words. We are delighted to hear that you found our service professional and enjoyed your stay. Your feedback is greatly appreciated and serves as motivation for our team to continue providing excellent experiences. Goodbye, Mercure Hotel Aachen Europaplatz

Comfortable stay

Customer review rating 4.0/5

Jeet Families - Confirmed reviews ALL

nice experience. self check in.

Dear Jeet, Thank you for sharing your positive experience at our hotel. We are delighted to hear that you found your stay comfortable and appreciated the self-check-in process. Your feedback motivates us to maintain our high standards. Best regards, Mercure Hotel Aachen Europaplatz

Close to highway

Customer review rating 2.0/5

Florin B. Business - Confirmed reviews ALL

The online check-in process was a frustrating experience, and the reception area was undergoing major renovations, resulting in excessive dust and noise. Additionally, room cleaning was only available upon request, yet no incentives—such as a drink voucher—were offered to guests who opted out of the service.

Everything made easy

Customer review rating 4.5/5

Nicolas G. Business - Confirmed reviews ALL

I liked the self Check in and Check out.

Dear Nicolas G., Thank you for your positive feedback regarding the self check-in and check-out processes. We are pleased to hear that you found these services convenient and easy to use. Your satisfaction is important to us. Best regards, Mercure Hotel Aachen Europaplatz

Good as always

Customer review rating 4.5/5

Matteo Business - Confirmed reviews ALL

comfortable Hotel, friendly personnel at reception desk

Dear Matteo, Thank you for your kind words. We are delighted to hear that you found our hotel comfortable and appreciated the friendliness of our reception staff. Your satisfaction is our priority, and we look forward to welcoming you again soon. Best regards, Mercure Hotel Aachen Europaplatz

Other web-users rate our hotel

  • 463 reviews 8.3/10 Location
  • 811 reviews 6.9/10 Room
  • 679 reviews 8.5/10 Service
  • 14 reviews 6.4/10 WiFi
  • 506 reviews 8.2/10 Breakfast
  • 431 reviews 5.6/10 Comfort
  • 358 reviews 7.4/10 Cleanliness
  • 247 reviews 4.2/10 Food

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