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Mercure Hotel Aachen am Dom 3 stars

Customer review rating 4.3/5 3,554 reviews

ALLSAFE approved hotel

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Mercure Hotel Aachen am Dom
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+ 15 Services

Hotel extras

  • Located just a stone's throw from Aachen's main attractions

  • Complimentary bottle of water in all rooms on arrival

  • 117 spacious guest rooms

  • Five minutes' walk to the city theater

  • Large shopping center within walking distance

Hotel location

Mercure Hotel Aachen am Dom

Peterstrasse 1
52062 aachen
germany

Tel: +4924118010

Fax: (+49)241/1801100

Check-in from 15h00

Check out up to 12h00

  • 1 11 21 44 :  1 11 21 44 ELISENBRUNNEN

  • By plane

    DUSSELDORF AIRPORT At 80km / 49.71 miles

  • By plane

    KOELN AIRPORT At 80km / 49.71 miles

  • By plane

    MAASTRICHT AIRPORT At 80km / 49.71 miles

  • By train

    MAIN STATION AACHEN At 0.7km / 0.43 miles

GPS :50.77494, 6.087791

Hotel services

KLENKES QUELLE Non contractual photo

In our hotel bar, "Klenkes Quelle," you can choose from the extensive drinks menu every day between 8pm and midnight. Relax and unwind in the friendly atmosphere.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
Catering services
  • No Restaurant
  • One Bar
  • Snack and beverage machine
    • Snack and beverage machine
  • Breakfast Currently unavailable
    • Buffet
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 117 rooms
    • One room for people with reduced mobility
    • No family room
    • 4 connecting rooms
    • 117 non-smoking rooms
    • 6 floors
  • Languages spoken at the hotel
    • French
    • English
    • German
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High speed transmission line
    • WiFi in the communal areas
    • WiFi at the hotel
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Desk equipment available
    • Shoe shine machine
  • Iron
    • Iron at reception
  • Safe deposit box at reception
    • Safe deposit box at reception

Our accommodation(s)

At the 3-star Mercure Hotel Aachen am Dom, you can choose between Standard Rooms with a single or double bed, Superior Rooms with a double bed and Privilege Rooms with a double bed and sofa. We have reduced mobility rooms for guests with reduced mobility All 117 rooms are non-smoking, air conditioned and have WIFI. One child aged up to 12 years can stay in your Privilege Room free of charge, and your pet is also welcome (charge of EUR 15/night).

Our guest reviews for
Mercure Hotel Aachen am Dom

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

3,554 reviews

TripAdvisor Rating 4.0/5

828 reviews

Good place to stay

Customer review rating 4.5/5

Olivier C. Business - 25/09/2021 Confirmed reviews ALL

It is my preferred hotel in Aachen as it is in city center, comfortable and welcoming staff

Dear Olivier C., We very much appreciate your comments regarding your stay at the Mercure Hotel Aachen am Dom. It is always a pleasure to receive positive feedback. I will share your comments with our team. thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your Mercure Hotel Aachen am Dom Team

tolles Hotel

Customer review rating 5.0/5

Oliver V. Friends - 20/09/2021 Confirmed reviews ALL

war alles bestens

Lieber Oliver, Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Ihr Mercure Hotel Aachen am Dom Team

Centrally located for a tourist visit to Aachen

TripAdvisor rating 4.0/5

Riesst Couples - 14/09/2021 TripAdvisor review

Modern hotel in the usual Mercure style. The room was clean and convenient for a short visit. The main tourist attraction is in easy walking distance.Internet access is free, fast and reliable. The breakfast buffet contained warm and cold choices. The hotel owned parking lot is difficult to find. The small map given by the reception is imprecise. The overnight cost is € 15.-. Loading and unloading of luggage in front of the hotel is possible.

Dear Riesst, We very much appreciate your comments regarding your stay at the Mercure Hotel Aachen am Dom. It is always a pleasure to receive positive feedback. I will share your comments with our team. Kind Regards Your Mercure Hotel Aachen am Dom Team

Very well stay ! Previlage room well expected

Customer review rating 4.0/5

A. Families - 12/09/2021 Confirmed reviews ALL

Fast check in , free daily drinks , and privilege room in center of aachen. Well stayed and nice view into the Elisenbrunnen

Dear Mohamed, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ihr Mercure Hotel Aachen am Dom Team

Well located and well maintained

Customer review rating 4.5/5

M V. Solo - 06/09/2021 Confirmed reviews ALL

I had a nice stay and was very pleased with the friendly cleaning and reception staff. I also enjoyed the breakfast bar with its excellent selection.

Dear Martina, We very much appreciate your comments regarding your stay at the Mercure Hotel Aachen am Dom. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Your Mercure Hotel Aachen am Dom Team

Just location good

Customer review rating 1.0/5

Talal A. Couples - 23/08/2021 Confirmed reviews ALL

Far park Old TV...not support Hdmi port No fridge Reception stuff not advised me to put my luggage down inside hotel before I park my car

Dear Talal A., Thank you for taking the time to tell us about your experience at the Mercure Hotel Aachen am Dom. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards Ihr Mercure Hotel Aachen am Dom Team

Good stay

Customer review rating 3.5/5

Jc G. Families - 19/08/2021 Confirmed reviews ALL

To be improved: lifts were not working Unloading luggages/parking is a nightmare

Dear Rebecca, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards Ihr Mercure Hotel Aachen am Dom Team

Good location/bad services

TripAdvisor rating 3.0/5

Talal A 16/08/2021 TripAdvisor review

Parking is far, no body help for luggage even front desk not ask me if I have luggage in the car to put it in reception until I park the car, HDMI port in all this in rooms not work.. also Air-conditionin not enough cold.. no fridge in rooms........I didn't like that hotel and I don't recommend it for anybody...just location is good.

Good stay

Customer review rating 5.0/5

Anonymous Couples - 11/08/2021 Confirmed reviews ALL

Nice room efficient staff

Dear Marcus, We very much appreciate your comments regarding your stay at the Mercure Hotel Aachen am Dom. It is always a pleasure to receive positive feedback. I will share your comments with our team. Kind regards Your Mercure Hotel Aachen am Dom Team

Perfect location

Customer review rating 4.0/5

Gertjan Business - 21/07/2021 Confirmed reviews ALL

Good stay, breakfast was ok, clean room.

Very comfortable and welcoming stay.

Customer review rating 5.0/5

Jacqueline S. Couples - 05/11/2020 Confirmed reviews ALL

Coming from the Uk we were a little nervous as to how we would be greeted. We were travelling up from Freiburg and breaking our journey in Aachen. We were welcomed and felt absolutely safe throughout out stay. The breakfast host was particularly helpful and courteous.

Dear Jacqueline S., We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. Especially during this time we appreciate to give our guest a safe and welcome feeling.I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annika Uiselt Assistant Front Office Manager Mercure Aachen am Dom Mercure Aachen am Dom ________________________________________ AccorInvest Germany GmbH Peterstr. 1 D- 52062 Aachen ________________________________________ Fon: +49 (0) 241/ 1801 0 Fax: +49 (0) 241/ 18… E-Mail: H5… mercure.com / accorhotels.com

Very relaxing and beds are so comfortable

Customer review rating 4.5/5

Trevor K. Couples - 21/10/2020 Confirmed reviews ALL

Had a lovely brake and felt safe in the two hotels we stayed at with the coronavirus safety measures in place. Will stay again. Thank you

Dear Trevor k., We very much appreciate your comments regarding your stay at the Mercure Hotel Aachen am Dom. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annika Uiselt Assistant Front Office Manager Mercure Aachen am Dom Mercure Aachen am Dom ________________________________________ AccorInvest Germany GmbH Peterstr. 1 D- 52062 Aachen ________________________________________ Fon: +49 (0) 241/ 1801 0 Fax: +49 (0) 241/ 18… E-Mail: H5… mercure.com / accorhotels.com

Great location. Very attentive and friendly staff!

Customer review rating 5.0/5

David H. Couples - 07/10/2020 Confirmed reviews ALL

We stayed for two nights and were wonderfully welcomed and told how our stay would work during the current Covid 19 pandemic. The room was spotless and very comfy although we did miss the mini bar and kettle. Coffee machine was nice though. Breakfast wasn't the normal buffet but we got nearly everything we would need at the table although 17€ was maybe a bit expensive. The server was excellent too.

Dear Mr. H., We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annika Uiselt Assistant Front Office Manager Mercure Aachen am Dom Mercure Aachen am Dom ________________________________________ AccorInvest Germany GmbH Peterstr. 1 D- 52062 Aachen ________________________________________ Fon: +49 (0) 241/ 1801 0 Fax: +49 (0) 241/ 18… E-Mail: H5… mercure.com / accorhotels.com

Overnight in Aachen

Customer review rating 4.5/5

Geoff A. A. Couples - 06/10/2020 Confirmed reviews ALL

We were passing through Aachen en route to England and the hotel suited our purposes well. We had a large room and bathroom, a good breakfast and secure parking for our car.

Dear Geoff A., We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. We hope your journey home through the tunnel went without any complications. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annika Uiselt Assistant Front Office Manager Mercure Aachen am Dom Mercure Aachen am Dom ________________________________________ AccorInvest Germany GmbH Peterstr. 1 D- 52062 Aachen ________________________________________ Fon: +49 (0) 241/ 1801 0 Fax: +49 (0) 241/ 18… E-Mail: H5… mercure.com / accorhotels.com

The location is great! The staff is wonderful !

Customer review rating 3.5/5

Susanne K. Families - 05/10/2020 Confirmed reviews ALL

The location is great! The staff is wonderful! The breakfast is really good! The rooms clean and have all one needs. Overall my personal preference is for hotels with more character and charm. But we were happily surprised how conveniently located it was. We could walk through the old town with ease as well as the more modern shopping streets.

Dear Susanne K., We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annika Uiselt Assistant Front Office Manager Mercure Aachen am Dom Mercure Aachen am Dom ________________________________________ AccorInvest Germany GmbH Peterstr. 1 D- 52062 Aachen ________________________________________ Fon: +49 (0) 241/ 1801 0 Fax: +49 (0) 241/ 18… E-Mail: H5… mercure.com / accorhotels.com

Very Good!

TripAdvisor rating 5.0/5

998j_rgw Business - 09/02/2020 TripAdvisor review

A really good hotel, located in the center of Aachen, well-stuffed hotel, excellent service, always appreciated by the stuff, good restaurants around the hotel, just Little walk needed. Please have a look !

Dear guest, thank you very much for your positive reaction. We appreciate very much that you enjoyed a nice stay in our hotel and we are sure to see you again in the future. Kind regards, Annika Uiselt Assistant Front Office Manager Mercure Aachen am Dom

Short Trip

TripAdvisor rating 4.0/5

evetter406 Family - 22/07/2019 TripAdvisor review

The location is brilliant in the mid of town. it's a bit difficult to get there by car and unload the luggage but the car park was secure however a challenge to find because of the traffic management in Aachen. Places for dinner are in walking distance. The hotel overall looks a bit tired and need some renovation, e.g. the chairs at the bar need some repair. The room and shower were clean and the bed was comfortable. Breakfast buffet was quite nice but the service was unfriendly. The ladies at the reception and the bar were friendly and helpful.

Perfect location

TripAdvisor rating 4.0/5

Discover54604913681 Couples - 28/03/2019 TripAdvisor review

For a night out in center of Aken, this is a very good place. Parking is available in garage across the street. Push left button for hotel entrance. Lower level. Breakfast basic but ok for a start. Rooms clean, Some with balcony .

Dear guets, thank you very much for your positive feedback. We appreciate that you enjoyed your stay and hope to see you again very soon. Kind regards, Annika Uiselt, front office agent Mercure Aachen am Dom

Nice to come back at Mercure Hotel Aachen am Dom

TripAdvisor rating 4.0/5

Rudi D Couples - 03/01/2019 TripAdvisor review

We always choose this hotel in Aachen.The center of the city as well the shopping center are located at walking distance from the hotel.The hotel has also his own parking just in front of the hotel.At check-in we received an upgrade to a suite.

Dear Rudi, thank you very much for your positive feedback. We appreciate very much that you enjoyed your stay in our hotel and our beautiful city center. we looking forward to see you again very soon. Kind regards, Annika Uiselt Front Office Agent Mercure Aachen am Dom

Nice stay and coming back at Mercure Hotel Aachen am Dom

TripAdvisor rating 4.0/5

rdprw Couples - 30/12/2018 TripAdvisor review

The Mercure Hotel Aachen am Dom located nearly in the center of Aachen and have it's own parking in the front of the hotel.From there it is very easy to visit the historical center of Aachen as well as the modern shopping area.We always use this hotel when we visite Aachen, as well in te summer as well for the Christmas market.At check in we received an room upgrade as a member of Accor Hotels. Very nice action from the front desk.

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