Mercure Hotel Aachen am Dom 3 stars

Customer review rating (ALL Rating) 4.5/5 1,655 reviews

Mercure Hotel Aachen am Dom - Image 1
Mercure Hotel Aachen am Dom - Image 2
Mercure Hotel Aachen am Dom - Image 3
Mercure Hotel Aachen am Dom - Image 4

Description

Hotel extras

  • Located just a stone's throw from Aachen's main attractions

  • Complimentary bottle of water in all rooms on arrival

  • 117 spacious guest rooms

  • Five minutes' walk to the city theater

  • Large shopping center within walking distance

Our accommodation(s)

Hotel location

Mercure Hotel Aachen am Dom

Peterstrasse 1
52062 AACHEN
Germany

GPS:50.77494, 6.087791

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park

Breakfast

Enjoy our extensive breakfast buffet with regional specialties from 6:30 am, with balcony seating in nice weather. Breakfast in your room available for EUR 4.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,655 reviews

Customer review rating 5.0/5

Peter M. A. Couples - Confirmed reviews ALL

We were made welcome by Christina who gave us great advice to visit Aachen and their local point of interest like the Domkeller… plenty of walks and discoveries of the town .

Dear Peter, Thank you for your kind words regarding your stay. We are delighted to hear that Christina provided you with valuable advice and contributed to your enjoyable experience exploring Aachen. We hope to welcome you back in the future for more wonderful discoveries. Best regards, Mercure Hotel Aachen am Dom

Customer review rating 2.0/5

Philip D. W. Couples - Confirmed reviews ALL

We booked this hotel because their website claimed the rooms were air conditioned. The room we got the air conditioning didn't work and was very hot.

Dear Philip, Thank you for your feedback regarding your recent stay. I regret to hear that the air conditioning in your room did not meet your expectations. We strive to ensure all amenities function properly for our guests' comfort. Your comments will be reviewed for future improvements. Best regards, Mercure Hotel Aachen am Dom

Customer review rating 4.5/5

Lisa C. Couples - Confirmed reviews ALL

Surrounded by lots to do and lots of good places to eat. Staff are friendly and helpful. Room very clean and we had a corner room which was very nice in terms of lots of light and space

Dear Lisa, Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed the comfort and cleanliness of your room, as well as the vibrant surroundings and the assistance from our team. Your feedback is greatly appreciated. Best regards, Mercure Hotel Aachen am Dom

Customer review rating 5.0/5

Ann W. Couples - Confirmed reviews ALL

Great stay in Aachen. Hotel is well located within easy walking distance of the old town and the cathedral. Handy for bus stop to station and Carulus Thermen. Staff were so helpful and friendly throughout our 3 night stay.

Dear Ann, Thank you for your kind words regarding our staff and the convenient location of our hotel. It is gratifying to know that you enjoyed your stay and found our team helpful during your time in Aachen. We hope to welcome you back soon. Best regards, Mercure Hotel Aachen am Dom

Customer review rating 5.0/5

Yoganand S. Business - Confirmed reviews ALL

Reception was great. Very friendly, accommodating and going out of their way to make sure everything was attended well.

Dear Yoganand, Thank you for your kind words regarding our location, staff, and room comfort. We are delighted to hear that you found our reception team friendly and accommodating. Your feedback is greatly appreciated, and we look forward to welcoming you again in the future. Best regards, Mercure Hotel Aachen am Dom

Other web-users rate our hotel

  • 1,070 reviews 9.2/10 Location
  • 1,116 reviews 7/10 Room
  • 1,027 reviews 9.4/10 Service
  • 16 reviews 7.4/10 WiFi
  • 604 reviews 5.3/10 Comfort
  • 521 reviews 8.2/10 Breakfast
  • 425 reviews 8.3/10 Cleanliness
  • 185 reviews 4.8/10 Value

Powered by Trustyou

Our other establishments nearby

All our hotels in Aachen Hotels