Mercure Hotel Aachen am Dom 3 stars

Customer review rating (ALL Rating) 4.6/5 1,580 reviews

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Description

Hotel extras

  • Located just a stone's throw from Aachen's main attractions

  • Complimentary bottle of water in all rooms on arrival

  • 117 spacious guest rooms

  • Five minutes' walk to the city theater

  • Large shopping center within walking distance

Our accommodation(s)

Hotel location

Mercure Hotel Aachen am Dom

Peterstrasse 1
52062 AACHEN
Germany

GPS:50.77494, 6.087791

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park

Breakfast

Enjoy our extensive breakfast buffet with regional specialties from 6:30 am, with balcony seating in nice weather. Breakfast in your room available for EUR 4.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,580 reviews

TripAdvisor Rating  3.9/5  894 reviews

Highly recommended. Perfect.

TripAdvisor rating 5.0/5

JANETDENISE TripAdvisor review

A wonderful welcome from Gedeon Mbunga. The whole team is welcoming, helpful,perfect. Lifts to all floors. Room very nice. Plenty of storage space. Very clean. Excellent bathroom. Plenty of electric sockets. In-house bicycle storage. Ideal location in the centre very close to the main bus stops. Highly recommended.

Customer review rating 5.0/5

David L. Couples - Confirmed reviews ALL

Friendly staff, excellent room and superior breakfast in a location in Aachen that can’t be beat!

Dear David L., Thank you for your kind words regarding your recent stay at our hotel. We are delighted to hear that you enjoyed our prime location, friendly staff, and excellent breakfast offerings. Your satisfaction is our priority, and we appreciate your feedback. Best regards, Mercure Hotel Aachen am Dom

Customer review rating 4.0/5

Marcel R. Couples - Confirmed reviews ALL

Wel located, parking grage accross the street. No lounge!!

Dear Marcel R., Thank you for your positive feedback regarding the location of our hotel and the convenience of the parking garage. We appreciate your comments about the absence of a lounge, as we continuously seek to enhance our guest experience. Best regards, Mercure Hotel Aachen am Dom

Customer review rating 4.5/5

Marina G. C. Families - Confirmed reviews ALL

Well located hôtel with a parking nearby. You can easily walk to the Cathedral, the City centre and the shopping area

Dear Marina G. C., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you enjoyed your room and found our location convenient for exploring the Cathedral and city center. We appreciate your kind words and hope to welcome you back in the future. Best regards, Mercure Hotel Aachen am Dom

Customer review rating 1.5/5

Benjamin F. Families - Confirmed reviews ALL

Stayed here in winter the AC was broken pumping out sauna level heat, no one was there in the reception at night to sort it out

Dear Mr. F., Thank you for your feedback regarding your recent stay. I sincerely apologize for the inconvenience caused by the malfunctioning air conditioning and the lack of staff availability during the night. Your comments are valuable, and we will take them into consideration as we continually strive to improve our guest experience. Best regards, Mercure Hotel Aachen am Dom

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Other web-users rate our hotel

  • 1,074 reviews 9.2/10 Location
  • 1,083 reviews 6.9/10 Room
  • 1,049 reviews 9.4/10 Service
  • 22 reviews 6.4/10 WiFi
  • 576 reviews 5.3/10 Comfort
  • 510 reviews 8.5/10 Breakfast
  • 413 reviews 8.5/10 Cleanliness
  • 180 reviews 5.3/10 Value

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