Novotel Aachen City 4 stars

Customer review rating (ALL Rating) 4.6/5 1,693 reviews

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Description

Hotel extras

  • Large breakfast buffet in the international restaurant

  • Spacious rooms with sofas, WIFI, and coffee/tea stations

  • Fitness studio with views over the city

  • Family-friendly

  • Dog-friendly

Our accommodation(s)

Hotel location

Novotel Aachen City

Peterstrasse 66
52062 AACHEN
Germany

GPS:50.777675, 6.09233

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NOVO2 BAR, LOUNGE AND EATERY

The restaurant starts the day with a breakfast buffet in a modern setting. We serve dishes from all over the world as well as regional delicacies. Our rooms are air-conditioned and our hospitality team is eager to welcome you.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,693 reviews

Customer review rating 4.0/5

Wioletta B. Couples - Confirmed reviews ALL

It was our consecutive visit and Jeanne from front desk was outstanding: she gave us upgrade to the suite due to Platinum status, accomodated my sauna use and remembered our room.

Dear Wioletta B., Thank you for your kind words regarding our reception team and for acknowledging Jeanne's exceptional service. We are delighted that you enjoyed your upgrade and that your previous visits were remembered. It is always our pleasure to accommodate our valued guests. Mit herzlichen Grüßen | With best regards Lilly Dohmen Guest Relation Agent Novotel Aachen City Peterstr. 66 – 52062 Aachen – Germany T +49 (0)241 51 59 290

Customer review rating 5.0/5

Peter H. Families - Confirmed reviews ALL

A very nice and friendly checkin, the lady spoke excellent English and gave our kids some welcome gifts which was a nice touch. Breakfast was very good, kids ate free so was good value, had it not been for that, it was €26 per adult which is at a level where I would probably go elsewhere, with that said it was one of the most extensive breakfasts I've seen in Germany, lots of choice and quality food. Rooms comfortable. Basement parking was between 15 to 18 euros per night, which is only marginally more than street parking, so worth using (note entrance to the car park is down the side road, first immediate right after you pass the hotel on your right, take a ticket and drive in. Pay at ticket machine everytime you exit the car park). We also ate one evening meal at the hotel and we went with the buffet, again very good, it was €36 per adult, kids were free. Also hotel very well organised re food allergies, were able to check and answer all our questions, well done Novotel!

Dear Peter H., Thank you for your positive feedback regarding your recent stay at Novotel Aachen City. We are delighted to hear that you enjoyed our friendly check-in service and the thoughtful welcome gifts for your children. It is wonderful to know that you appreciated the extensive breakfast selection we offer, even though you found the adult price to be a consideration. We strive to provide quality food and value for all our guests. We also appreciate your comments on our parking facility. We are pleased that you found it a convenient option during your stay. Furthermore, it is gratifying to hear that our team was able to accommodate your dietary needs effectively during your dining experience. Thank you once again for your kind words. We hope to welcome you and your family back in the future. Mit herzlichen Grüßen | With best regards Lilly Dohmen Guest Relation Agent Novotel Aachen City Peterstr. 66 – 52062 Aachen – Germany T +49 (0)241 51 59 290

Customer review rating 5.0/5

Alaa S. Business - Confirmed reviews ALL

Very comfortable room and excellent location. Very polite and helpful staff

Dear Alaa S., Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our location excellent and our staff helpful. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Mit herzlichen Grüßen | With best regards Lilly Dohmen Guest Relation Agent Novotel Aachen City Peterstr. 66 – 52062 Aachen – Germany T +49 (0)241 51 59 290

Customer review rating 4.5/5

Ardani F. Families - Confirmed reviews ALL

It's a very nice and luxurious hotel. Its position so strategic. Near to market, bus station, university, mosque and train station

Dear Ardani F., Thank you for your kind words regarding our hotel’s strategic location and luxurious amenities. We appreciate your feedback and hope to welcome you back to Novotel Aachen City in the future. Mit herzlichen Grüßen | With best regards Lilly Dohmen Guest Relation Agent Novotel Aachen City Peterstr. 66 – 52062 Aachen – Germany T +49 (0)241 51 59 290

Customer review rating 4.0/5

Agueda M. Couples - Confirmed reviews ALL

easy registration, availability and quality of restaurant. Price of breakfast high.

Dear Agueda M., Thank you for your positive feedback regarding our location, registration process, and the quality of our restaurant. We appreciate your comment about the breakfast pricing and will consider it for future evaluations. Mit herzlichen Grüßen | With best regards Lilly Dohmen Guest Relation Agent Novotel Aachen City Peterstr. 66 – 52062 Aachen – Germany T +49 (0)241 51 59 290

Other web-users rate our hotel

  • 1,093 reviews 8.4/10 Location
  • 1,248 reviews 7.4/10 Room
  • 1,139 reviews 9.2/10 Service
  • 21 reviews 4.8/10 WiFi
  • 745 reviews 8.5/10 Breakfast
  • 489 reviews 8.6/10 Cleanliness
  • 312 reviews 4.3/10 Value

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