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Novotel Aachen City Hotel 4 stars

Customer review rating 4.5/5 2,996 reviews

ALLSAFE approved hotel

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Room 1

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Novotel Aachen City
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+ 14 Services

Hotel extras

  • The historic city center is within walking distance

  • Varied buffet breakfast at our international restaurant

  • Spacious rooms with sofa, WiFi and tea and coffee-making facilities

  • Fitness studio with steam bath and views over the city

  • Family Friendly

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00


Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public indoor parking Paying
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • Babysitting on request Paying
  • 100% non-smoking hotel
  • Air conditioning
  • Airport shuttle Paying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry
  • Currency exchange
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Sauna
  • Babysitting on request Paying
  • Bike rack facilities
Business services
  • 11 Meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Aachen City

Peterstrasse 66
52062 aachen

Tel: +4924151590

Fax: (+49)241/5159599

Check-in from 15h00

Check out up to 12h00

  • BUS 1, 11, 21 :  BUS 1, 11, 21 BUSHOF

  • BUS 46, 56 :  BUS 46, 56 BUSHOF

  • By plane

    COLOGNE/BONN At 75km / 46.61 miles - Shuttle paying

  • By plane

    DUSSELDORF At 80km / 49.71 miles - Shuttle paying

  • By plane

    MAASTRICHT/AACHEN At 35km / 21.75 miles - Shuttle paying

  • By helicopter

    MAASTRICHT AACHEN At 20km / 12.43 miles

  • By car

    A 544 AACHEN EUROPA At 1km / 0.62 miles

  • By train

    HAUPTBAHNOF AACHEN At 2km / 1.24 miles

GPS :50.777675, 6.09233

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Our restaurants and bars


Type of cuisine: Bistro

The restaurant opens at 6.30am for our breakfast buffet. Following breakfast, we serve both dishes from around the world and regional specialties through to midnight. The restaurant features a modern atmosphere and is air-conditioned.

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -


Our air-conditioned hotel bar is a popular place to wind down at the end of the day over a glass of wine or your favorite cocktail and chat to other guests. We are open every day from 11am to 1am and can seat up to 30 people.

Non contractual photo

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 300

  • Maximum capacity: 54 people

  • Maximum banquet capacity: 180 people

Find out more

Our guest reviews for
Novotel Aachen City

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

2,996 reviews


TripAdvisor Rating 4.0/5

1,086 reviews

Good location

Customer review rating 4.0/5

M. N. Couples - 25/07/2021 Confirmed reviews ALL

Hotel close to center, dome and restaurants. Everything can be reached on foot. The car garage is under the hotel and parking costs 14 euros for 24 hours

Will come back

Customer review rating 4.0/5

Anonymous Families - 19/07/2021 Confirmed reviews ALL

Very friendly and helpful at reception

good stay

Customer review rating 4.0/5

Alexander J. Business - 12/07/2021 Confirmed reviews ALL

Trash was not removed out of the room. Unfortunately I was not informed that I can put it before the room (this was done on my last day) Mimi fridge did not work. I was not informed before my stay about this. This was really bad. I had the chance to put my stuff in the fridge of the Restaurant, but that is not the same. As a handicapped person, it really hard to walk to the reception if you need something out of the fridge.

Bad experience

Customer review rating 1.0/5

Amar Business - 02/07/2021 Confirmed reviews ALL

No Upgrade despite my Diamond Status Lots of missing products at the breakfast

Had a nice stay!

Customer review rating 4.5/5

M S. Business - 28/06/2021 Confirmed reviews ALL

Excellent, good location and service

Customer review rating 4.5/5

Gerhard K. Couples - 27/06/2021 Confirmed reviews ALL

A welcome break after a long road trip. Well appointed rooms, central location. Very friendly and accommodating staff.

Top Hotel

Customer review rating 5.0/5

Anonymous Business - 07/06/2021 Confirmed reviews ALL


Sehr geehrter Herr L., vielen Dank für Ihren Besuch in unserem Novotel Aachen City und Ihre anschließende Bewertung. Schön, dass Sie unser Haus und unseren charmanten Service in positiver Erinnerung behalten haben. Wir freuen uns auf ein Wiedersehen und sagen bis zum nächsten Mal! Mit besten Grüßen Kevin Frankiewicz Front Office Manager h3… T. +4… F. +4…

Very satisfied

Customer review rating 4.5/5

Prof D. S. L. Families - 30/03/2021 Confirmed reviews ALL

Nice staff and very friendly service

Dear Professor Doctor L., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you at the next opportunity. Sincerely, Kevin Frankiewicz Front Office Manager h3… T. +4… F. +4…

Polite and helpful staff. Safe and clean environment.

Customer review rating 4.0/5

Anonymous Business - 27/03/2021 Confirmed reviews ALL

Overall a good experience.

Well organized and friendly personnel

Customer review rating 4.5/5

Mschu Business - 20/03/2021 Confirmed reviews ALL

Friendly welcome was especially in these Corona time much appreciated. Assistance where to get food and a late beer was granted in a lovely and hands-on manner. Breakfast a la carte absolutely fine in friendly atmosphere.

Sehr geehrter Herr S., vielen Dank für Ihren Besuch in unserem Novotel Aachen City und Ihre anschließende Bewertung. Schön, dass Sie unser Haus und unseren charmanten Service in positiver Erinnerung behalten haben. Gerne leiten wir Ihren freundlichen Kommentar an die betreffende Kollegin weiter. Wir freuen uns auf ein Wiedersehen und sagen bis zum nächsten Mal! Mit besten Grüßen Kevin Frankiewicz Front Office Manager h3… T. +4… F. +4…
Customer review rating 4.0/5

Anonymous Business - 18/03/2021 Confirmed reviews ALL

Overall good. Really good breakfast.

Dear Mr. B., Thank you for the review of our hotel! We are glad that you had a pleasant stay and hope to see you again at the next opportunity. Sincerely, Kevin Frankiewicz Front Office Manager h3… T. +4… F. +4…

Very professional, friendly and helpful staff

Customer review rating 5.0/5

Pamela Z. Business - 30/11/2020 Confirmed reviews ALL

I was only there for one evening. The staff when I arrived was helpful and knowledgeable. The staff in the morning was just as courteous and helpful. Both were a delight for a traveling guest. I was exhausted and they understood.

Dear Mrs Z., Thank you for the great review of our hotel! It is always a pleasure to receive positive feedback. I will share your comments with the mentioned team members. We hope your next stay will be as pleasant as the previous one! Yours sincerely, Kevin Frankiewicz Front Office Manager h3… T. +4… F. +4…

comfy, good breakfast

Customer review rating 4.0/5

Emma Business - 09/10/2020 Confirmed reviews ALL

The hotel room was nice and clean, staff were friendly, good facilities

Comfortable and helpfully predictable

Customer review rating 5.0/5

Sandra Couples - 26/09/2020 Confirmed reviews ALL

Attentive, delightful staff - easy to get on with work and our journey

Turkeyman on t.

Customer review rating 4.0/5

Turkyman O. T. Couples - 25/09/2020 Confirmed reviews ALL

Very good.

An impressive hotel with equally impressive staff

Customer review rating 5.0/5

Graeme S. Couples - 24/09/2020 Confirmed reviews ALL

Aachen was chosen as a stop on our way home to the UK and we chose the stay at this Novotel. The modern lobby is chic as was the spacious and well equipped bedroom. Although we didn't dine in, we used the bar and had a wonderful breakfast the next morning. The professionalism of the staff was outstanding throughout. The hotel also has secure parking, which was important to us. We will be back to properly enjoy Aaachen, its history and its natural springs.

Nice stay, but needs improvements on Covid-19 protocols

TripAdvisor rating 4.0/5

RicardoV1285 01/09/2020 TripAdvisor review

The stay was nice, the staff were great and the hotel location and facilities are very good. I would suggest to improve the Covid-19 protocol. In my opinion it would be better to have more "hand disinfection" stations in front of the elevator, so we can disinfect our hands before enter it, also have a stations before enter the breakfast area and returning from the Garage.

Everything you need

TripAdvisor rating 4.0/5

LeffeMechelen 28/01/2020 TripAdvisor review

Very good location , you are in the city center, on foot, in about 5 minutes. Hotel has all services you need, is spacy and has friendly staff. Breakfast with lots of choice. The view is not spectacular, but what can you expect at a city center hotel.

3 nights in Aachen

TripAdvisor rating 5.0/5

Kate A Family - 31/10/2019 TripAdvisor review

A wonderful experience overall. The hotel is a great location near places to eat and the city center. Also within close walking distance to a shopping mall and city stores. We felt safe walking home from dinner at night.

Excellent hotel ...

TripAdvisor rating 5.0/5

eljee1 Solo travel - 23/08/2019 TripAdvisor review

This is an excellent and reliable hotel: rooms ok, friendly staff, good restaurant, breakfast ok Only negative point: I booked this stay in may after registering for an offer to boost loyalty points for stays in august; I didn't get this points, got an evasive answer from the contact phone number of accor (not he hotel), sent two webmails, didn't get any answer!! Very, very poor customer service of accor!!!!

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