Novotel Aachen City 4 stars

Customer review rating (ALL Rating) 4.6/5 1,716 reviews

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Peterstrasse 66, 52062 AACHEN, Germany

Description

Hotel extras

  • Large breakfast buffet in the international restaurant

  • Spacious rooms with sofas, WIFI, and coffee/tea stations

  • Fitness studio with views over the city

  • Family-friendly

  • Dog-friendly

Our accommodation(s)

Hotel location

Novotel Aachen City

Peterstrasse 66
52062 AACHEN
Germany

GPS:50.777675, 6.09233

Telephone
Fax +49 241 5159599

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NOVO2 BAR, LOUNGE AND EATERY

The restaurant starts the day with a breakfast buffet in a modern setting. We serve dishes from all over the world as well as regional delicacies. Our rooms are air-conditioned and our hospitality team is eager to welcome you.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,716 reviews

TripAdvisor Rating  4.1/5  1,157 reviews

Basic but clean; good location

TripAdvisor rating 4.0/5

Z0siaB TripAdvisor review

Perfect for a one night stay. Room and bathroom were rather cramped but were clean. Need more outlets /charging ports. Convient for-pay parking but good location with easy access to major sites. Would stay here again for a short stay.

Customer review rating 3.5/5

Jessica P. Couples - Confirmed reviews ALL

The bar was great and offered an excellent winter drinks menu. Both the reception staff and the bar staff were very friendly and welcoming. The only issue I experienced was during check-out. Although check-out time was at 12:00, housekeeping entered the room between 10:00 and 11:00, which was uncomfortable. As far as I understand, housekeeping should only enter after check-out time or once it has been confirmed that the guest has left. Overall, a nice stay, but this could definitely be improved.

Dear Jessica P., Thank you for your feedback regarding your recent stay with us. We are pleased to hear that you enjoyed our location and the friendly service provided by our staff. However, I sincerely apologize for the inconvenience you experienced during check-out. It is our policy to respect our guests' privacy until the designated check-out time. Your comments will be shared with our housekeeping team to ensure that this situation is addressed and improved. Thank you for bringing this to our attention, and we hope to welcome you back in the future. Mit herzlichen Grüßen | With best regards Lilly Dohmen Guest Relation Agent Novotel Aachen City Peterstr. 66 – 52062 Aachen – Germany T +49 (0)241 51 59 290

Customer review rating 5.0/5

J. D. H. J. Business - Confirmed reviews ALL

We were treated very well by the staff.

Dear J. D. H., Thank you for your kind words regarding your recent stay at Novotel Aachen City. We are delighted to hear that you appreciated our location and received excellent service from our staff. Your satisfaction is our priority. Mit herzlichen Grüßen | With best regards Lilly Dohmen Guest Relation Agent Novotel Aachen City Peterstr. 66 – 52062 Aachen – Germany T +49 (0)241 51 59 290

Customer review rating 4.5/5

Sarah T. Friends - Confirmed reviews ALL

Friendly staff, great location, comfortable room and a good breakfast buffet. We have a great stay

Dear Ms. T., Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our staff friendly and enjoyed the comfort of your room and our breakfast buffet. Your feedback is greatly appreciated. Mit herzlichen Grüßen | With best regards Lilly Dohmen Guest Relation Agent Novotel Aachen City Peterstr. 66 – 52062 Aachen – Germany T +49 (0)241 51 59 290

Customer review rating 3.5/5

Michelle C. Families - Confirmed reviews ALL

Lovely staff, very clean room. A little noisy.

Dear Michelle C., Thank you for your feedback regarding your recent stay. We are pleased to hear that you appreciated our location, cleanliness, and the friendliness of our staff. We acknowledge your concern regarding noise levels and will take your comments into consideration for future improvements. Mit herzlichen Grüßen | With best regards Lilly Dohmen Guest Relation Agent Novotel Aachen City Peterstr. 66 – 52062 Aachen – Germany T +49 (0)241 51 59 290

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Other web-users rate our hotel

  • 1,122 reviews 8.4/10 Location
  • 1,296 reviews 7.4/10 Room
  • 1,178 reviews 9.1/10 Service
  • 25 reviews 5.1/10 WiFi
  • 759 reviews 8.5/10 Breakfast
  • 513 reviews 8.6/10 Cleanliness
  • 326 reviews 4.3/10 Value
  • 185 reviews 6.3/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.