Novotel Aachen City 4 stars

Customer review rating (ALL Rating) 4.6/5 1,915 reviews

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Novotel Aachen City - Image 1
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Peterstrasse 66, 52062 AACHEN, Germany

Description

Hotel extras

  • Large breakfast buffet in the international restaurant

  • Spacious rooms with a sofa, WIFI and a coffee/tea station

  • Gym with views over the city

  • Family-friendly

  • Dog-friendly

Our accommodation(s)

Hotel location

Novotel Aachen City

Peterstrasse 66
52062 AACHEN
Germany

GPS:50.777675, 6.09233

Telephone
Fax +49 241 5159599

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NOVO2 BAR, LOUNGE AND EATERY

The restaurant opens at 6.30am for our breakfast buffet. Following breakfast, we serve both dishes from around the world and regional specialties through to midnight. The restaurant features a modern atmosphere and is air conditioned.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,915 reviews

TripAdvisor Rating  4.0/5  1,139 reviews

Good location , good stay.

Customer review rating 4.0/5

Bismarck T. Couples - Confirmed reviews ALL

Hotel receptionist are nice and friendly except one. Overall a pleasant stay..

Good location and very pet friendly

Customer review rating 4.0/5

Rex B. Solo - Confirmed reviews ALL

My short overnight stay was good with a well prepared room for myself and my small dog Einstein. It is close to the park which Einstein needed after a long days drive f rom the UK. The only reason for not giving it top marks was the current situation with car parking, where the lack of security created concerns, otherwise top rate.

HVAC was terrible

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

I have stayed at the Novotel many times. This stay was the worst I have had. The HVAC system did not control the temperature of the room at all. It got hot then it got cold.

DFear Mr. M, Thank you for your continued loyalty to Novotel and for sharing your feedback. We sincerely apologize that your most recent stay was not up to the standards you've come to expect, particularly regarding the HVAC system. It’s unfortunate that the temperature control in your room was inconsistent, and we understand how frustrating this must have been. Please know that we are addressing this issue with our maintenance team to ensure it doesn't happen again in the future. We truly value your feedback and hope to welcome you back soon, offering you the comfortable stay you deserve. Kind regards Lilly Dohmen Guest Relation Agent li… T. +4…

Good stay

Customer review rating 4.0/5

Miguel S. Families - Confirmed reviews ALL

All the staff (reception, restaurant, bar) were really nice and helpful, centrally located, Food at the restaurant was good.

Dear Mr S., Thank you for making the Novotel your hotel of choice while visiting Aachen. I am pleased you found our hotel suitable to your needs. Your recommendation is very much appreciated. I do hope we will have the opportunity to welcome you back again when next visiting Aachen. Best regards Lilly Dohmen Guest Relation Agent li… T. +4…

good stay, nice staff

Customer review rating 5.0/5

Xiaowei P. Business - Confirmed reviews ALL

nice location

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Other web-users rate our hotel

  • 1,016 reviews 8.8/10 Location
  • 1,235 reviews 7.5/10 Room
  • 1,175 reviews 9.1/10 Service
  • 34 reviews 6.3/10 WiFi
  • 745 reviews 8.5/10 Breakfast
  • 523 reviews 8.8/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.