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Novotel Aachen City Hotel 4 stars

Customer review rating 4.5/5 2,914 reviews

ALLSAFE approved hotel

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Room 1

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Novotel Aachen City
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+ 25 Services

Hotel extras

  • The historic city center is within walking distance

  • Varied buffet breakfast at our international restaurant

  • Spacious rooms with sofa, WiFi and tea and coffee-making facilities

  • Fitness studio with steam bath and views over the city

  • Family Friendly

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public indoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioning
  • Airport shuttlePaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Currency exchange
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Sauna
  • Babysitting on requestPaying
  • Bike rack facilities
Business services
  • 11 Meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Aachen City

Peterstrasse 66
52062 aachen
germany

Tel: +4924151590

Fax: (+49)241/5159599

Check-in from 15h00

Check out up to 12h00

  • BUS 1, 11, 21 :  BUS 1, 11, 21 BUSHOF

  • BUS 46, 56 :  BUS 46, 56 BUSHOF

  • By plane

    COLOGNE/BONN At 75km / 46.61 miles - Shuttle paying

  • By plane

    DUSSELDORF At 80km / 49.71 miles - Shuttle paying

  • By plane

    MAASTRICHT/AACHEN At 35km / 21.75 miles - Shuttle paying

  • By helicopter

    MAASTRICHT AACHEN At 20km / 12.43 miles

  • By car

    A 544 AACHEN EUROPA At 1km / 0.62 miles

  • By train

    HAUPTBAHNOF AACHEN At 2km / 1.24 miles

GPS :50.777675, 6.09233

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Standard Room with twin beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Standard room with 1 double bed and sofa

  • Max. number of persons: 4
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Executive Room with 1 double bed and sofa

  • Max. number of persons: 4
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone
Rooms

Our restaurants and bars

NOVO² BAR, LOUNGE AND EATERY

Type of cuisine: Bistro

The restaurant opens at 6.30am for our breakfast buffet. Following breakfast, we serve both dishes from around the world and regional specialties through to midnight. The restaurant features a modern atmosphere and is air-conditioned.

Lunch

11:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

11:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NOVO2 BAR, LOUNGE & EATERY

Non contractual photo

Our air-conditioned hotel bar is a popular place to wind down at the end of the day over a glass of wine or your favorite cocktail and chat to other guests. We are open every day from 11am to 1am and can seat up to 30 people.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 300

  • Maximum capacity: 54 people

  • Maximum banquet capacity: 180 people

Find out more

Our guest reviews for
Novotel Aachen City

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

2,914 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,084 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Very satisfied

Customer review rating 4.5/5

Prof D. S. L. Families - 30/03/2021 Confirmed reviews ALL

Nice staff and very friendly service

Dear Professor Doctor L., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you at the next opportunity. Sincerely, Kevin Frankiewicz Front Office Manager h3… T. +4… F. +4…

Polite and helpful staff. Safe and clean environment.

Customer review rating 4.0/5

Anonymous Business - 27/03/2021 Confirmed reviews ALL

Overall a good experience.

Well organized and friendly personnel

Customer review rating 4.5/5

Mschu Business - 20/03/2021 Confirmed reviews ALL

Friendly welcome was especially in these Corona time much appreciated. Assistance where to get food and a late beer was granted in a lovely and hands-on manner. Breakfast a la carte absolutely fine in friendly atmosphere.

Sehr geehrter Herr S., vielen Dank für Ihren Besuch in unserem Novotel Aachen City und Ihre anschließende Bewertung. Schön, dass Sie unser Haus und unseren charmanten Service in positiver Erinnerung behalten haben. Gerne leiten wir Ihren freundlichen Kommentar an die betreffende Kollegin weiter. Wir freuen uns auf ein Wiedersehen und sagen bis zum nächsten Mal! Mit besten Grüßen Kevin Frankiewicz Front Office Manager h3… T. +4… F. +4…
Customer review rating 4.0/5

Anonymous Business - 18/03/2021 Confirmed reviews ALL

Overall good. Really good breakfast.

Dear Mr. B., Thank you for the review of our hotel! We are glad that you had a pleasant stay and hope to see you again at the next opportunity. Sincerely, Kevin Frankiewicz Front Office Manager h3… T. +4… F. +4…

Very professional, friendly and helpful staff

Customer review rating 5.0/5

Pamela Z. Business - 30/11/2020 Confirmed reviews ALL

I was only there for one evening. The staff when I arrived was helpful and knowledgeable. The staff in the morning was just as courteous and helpful. Both were a delight for a traveling guest. I was exhausted and they understood.

Dear Mrs Z., Thank you for the great review of our hotel! It is always a pleasure to receive positive feedback. I will share your comments with the mentioned team members. We hope your next stay will be as pleasant as the previous one! Yours sincerely, Kevin Frankiewicz Front Office Manager h3… T. +4… F. +4…

comfy, good breakfast

Customer review rating 4.0/5

Emma Business - 09/10/2020 Confirmed reviews ALL

The hotel room was nice and clean, staff were friendly, good facilities

Comfortable and helpfully predictable

Customer review rating 5.0/5

Sandra Couples - 26/09/2020 Confirmed reviews ALL

Attentive, delightful staff - easy to get on with work and our journey

Turkeyman on t.

Customer review rating 4.0/5

Turkyman O. T. Couples - 25/09/2020 Confirmed reviews ALL

Very good.

An impressive hotel with equally impressive staff

Customer review rating 5.0/5

Graeme S. Couples - 24/09/2020 Confirmed reviews ALL

Aachen was chosen as a stop on our way home to the UK and we chose the stay at this Novotel. The modern lobby is chic as was the spacious and well equipped bedroom. Although we didn't dine in, we used the bar and had a wonderful breakfast the next morning. The professionalism of the staff was outstanding throughout. The hotel also has secure parking, which was important to us. We will be back to properly enjoy Aaachen, its history and its natural springs.

Pleasant Stop Over

Customer review rating 4.5/5

Mick Couples - 10/09/2020 Confirmed reviews ALL

We were stopping in Aachen on our way to Italy to avoid quarantine on return. The hotel and parking were easy to find and check in was very efficient. Short walk to the cathedral and some restaurants and a couple of bars opposite the hotel for a night cap. The room was very clean and to a good standard, the breakfast was excellent!

Great hotel close to the city centre

Customer review rating 4.5/5

L. T. Families - 03/09/2020 Confirmed reviews ALL

Very friendly and accommodating staff despite the difficult circumstances of Covid. Location is excellent for the city centre.

Housekeeping issues

Customer review rating 3.5/5

Guest23 Families - 02/09/2020 Confirmed reviews ALL

Covid has an adverse effect on cleaning: the bathtub has skin residue, I got the infection from it. It was our third and the worst stay. Standards dropped. I offered to pay for an upgrade to suite but again they could not give it to me as it was not cleaned and cleaning ladies were not there over the weekend at all, I was told.

Nice stay, but needs improvements on Covid-19 protocols

TripAdvisor rating 4.0/5

RicardoV1285 01/09/2020 TripAdvisor review

The stay was nice, the staff were great and the hotel location and facilities are very good. I would suggest to improve the Covid-19 protocol. In my opinion it would be better to have more "hand disinfection" stations in front of the elevator, so we can disinfect our hands before enter it, also have a stations before enter the breakfast area and returning from the Garage.

Everything you need

TripAdvisor rating 4.0/5

LeffeMechelen 28/01/2020 TripAdvisor review

Very good location , you are in the city center, on foot, in about 5 minutes. Hotel has all services you need, is spacy and has friendly staff. Breakfast with lots of choice. The view is not spectacular, but what can you expect at a city center hotel.

3 nights in Aachen

TripAdvisor rating 5.0/5

Kate A Family - 31/10/2019 TripAdvisor review

A wonderful experience overall. The hotel is a great location near places to eat and the city center. Also within close walking distance to a shopping mall and city stores. We felt safe walking home from dinner at night.

Excellent hotel ...

TripAdvisor rating 5.0/5

eljee1 Solo travel - 23/08/2019 TripAdvisor review

This is an excellent and reliable hotel: rooms ok, friendly staff, good restaurant, breakfast ok Only negative point: I booked this stay in may after registering for an offer to boost loyalty points for stays in august; I didn't get this points, got an evasive answer from the contact phone number of accor (not he hotel), sent two webmails, didn't get any answer!! Very, very poor customer service of accor!!!!

Trouble-free stay.

TripAdvisor rating 5.0/5

Chris M Business - 16/07/2019 TripAdvisor review

Comfortable hotel with good size rooms and large desk. Central location with easy walk into historic city centre. Desk staff were very friendly and helpful. Relaxing and trouble-free stay - no problems at all..

Aixtron Training

TripAdvisor rating 5.0/5

DreamnAZ Business - 12/12/2018 TripAdvisor review

Unbelievable service and amenities. Very courteous staff. The room was cleaned and restocked in a very timely manner. The restaurant food was superb and the staff was very professional. Look forward to my next trip, I'll be bring family/friends next time.

Excellent option, reliable service, outstanding breakfast

TripAdvisor rating 5.0/5

bergas2018 Business - 03/09/2018 TripAdvisor review

Novotel Aachen has become my default base when in Aachen. Efficiency service, nice rooms, very good breakfast options. Comfortable bed, good bathroom amenities. Taxi service always available. Would highly recommend it.

Favourite hotel

TripAdvisor rating 4.0/5

Hannelore F Family - 31/08/2018 TripAdvisor review

We have stayed in this hotel many times now and always find the service excellent. The rooms are clean and usually well looked after and the staff friendly and courteous. The location is good, very close to the centre of town and all the sights. The breakfast bar is second to none and the bar a great place for a quiet drink. We would have no hesitation in recommending this hotel to anyone.

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