Novotel Aachen City 4 stars

Customer review rating (ALL Rating) 4.6/5 1,877 reviews

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Novotel Aachen City - Image 1
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Peterstrasse 66, 52062 AACHEN, Germany

Description

Hotel extras

  • Large breakfast buffet in the international restaurant

  • Spacious rooms with a sofa, WIFI and a coffee/tea station

  • Gym with views over the city

  • Family-friendly

  • Dog-friendly

Our accommodation(s)

Hotel location

Novotel Aachen City

Peterstrasse 66
52062 AACHEN
Germany

GPS:50.777675, 6.09233

Telephone
Fax +49 241 5159599

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NOVO2 BAR, LOUNGE AND EATERY

The restaurant opens at 6.30am for our breakfast buffet. Following breakfast, we serve both dishes from around the world and regional specialties through to midnight. The restaurant features a modern atmosphere and is air conditioned.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,877 reviews

TripAdvisor Rating  4.0/5  1,143 reviews

Another excellent stay.

Customer review rating 4.5/5

Db Business - Confirmed reviews ALL

I made another visit to Aachen, and this time my favourite hotel was available. The welcome received upon check-in and throughout my stay really made this fell like a home away from home, the front desk team are excellent.

Good location, pricey but not fancy

Customer review rating 3.0/5

Mo Business - Confirmed reviews ALL

The hotel is very well located and walking distance to most things like the Christmas market and city center. The prices are comparable to those of really good hotel but you don't get the same service. 1. our room did not have toilet paper 2. nothing was provided like no body lotion, cottons buds.... 3. Breakfast is the same thing everyday 4. the steam room has a sign that it is open until 11 but that is not true 5. the steam room also says that it is on during certain hours but that is not true either, you need to call 30 mins ahead and ask them to switch it on 6. showers are tiny

Not Novotel level but Ibis level

Customer review rating 1.0/5

Sermacora Couples - Confirmed reviews ALL

Boring, too simplistic rooms. Aged colors and materials. Restaurant of the hotel was closed, parking of the hotel was closed .. may be exceptional but not mentioned while booking and both reasons for booking

Dear Sermacora, Thank you for sharing your feedback. We regret to hear that your experience did not meet your expectations. Our rooms are designed to provide comfort and practicality, but we understand your perspective and will take your comments into account for future updates. Regarding the restaurant and parking, we apologize for the inconvenience caused. The restaurant closure was temporary, and the parking is currently undergoing renovations, as noted on our website. We are actively working to improve these facilities. We hope to have the chance to welcome you back under better circumstances. Kind regards Lilly Dohmen Guest Relation Agent li… T. +4…

Perfect stay

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Friendly staff at reception and breakfast. Good room with separate toilets, bath and shower.

Sehr geehrter Frau D. C., wir freuen uns zu lesen, dass Sie einen wunderbaren Aufenthalt in Aachen hatten. Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr Feedback mitzuteilen. Wir hoffen, Sie bald wieder in unserem Hotel begrüßen zu dürfen! Mit freundlichen Grüßen Lilly Dohmen Guest Relation Agent li… T. +4…

Good location

Customer review rating 5.0/5

Jonathan T. Families - Confirmed reviews ALL

Hotel exceeded my expectations. Clean and tidy. Modern amenities. Friendly staff. Good central location.

Dear Mr. T., Thank you for your 10/10 review which we appreciate. We are delighted you found our staff helpful and friendly during your stay with us and for the services we offered you. We look forward to welcoming you back when next visiting Aachen. Kind Regards Lilly Dohmen Guest Relation Agent li… T. +4…

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Other web-users rate our hotel

  • 1,040 reviews 8.5/10 Location
  • 1,239 reviews 7.5/10 Room
  • 1,157 reviews 9.1/10 Service
  • 33 reviews 5.7/10 WiFi
  • 758 reviews 8.6/10 Breakfast
  • 518 reviews 8.7/10 Cleanliness
  • 273 reviews 4.8/10 Value
  • 172 reviews 6.3/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.