Novotel Aachen City 4 stars

Customer review rating (ALL Rating) 4.6/5 1,720 reviews

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Description

Hotel extras

  • Large breakfast buffet in the international restaurant

  • Spacious rooms with sofas, WIFI, and coffee/tea stations

  • Fitness studio with views over the city

  • Family-friendly

  • Dog-friendly

Our accommodation(s)

Hotel location

Novotel Aachen City

Peterstrasse 66
52062 AACHEN
Germany

GPS:50.777675, 6.09233

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NOVO2 BAR, LOUNGE AND EATERY

The restaurant starts the day with a breakfast buffet in a modern setting. We serve dishes from all over the world as well as regional delicacies. Our rooms are air-conditioned and our hospitality team is eager to welcome you.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,720 reviews

TripAdvisor Rating  4.1/5  1,158 reviews

Customer review rating 3.5/5

Nathalie D. Families - Confirmed reviews ALL

I've had problems with the booking before my arrival. Luckily it was solved. But I lost time. Breakfast should work with table reservations and timeslots as way too much crowded. Same goes for the bar in the evening. Personnel is very friendly and doing their best. Hotel is well located and has parking facility, both important topics. Beds are unfortunately not so comfortable.

Dear Ms. D., Thank you for your feedback regarding your stay at our hotel. We are pleased to hear that you appreciated the friendly atmosphere and the location of our establishment. We regret that your booking issues led to inconveniences and that the breakfast as well as the evening hours at the bar were too crowded. We take your suggestions into account in order to optimize our processes. Furthermore, we are sorry to hear that you were dissatisfied with the comfort of the beds. Your feedback is important to us for continuously improving our service. With best regards, Lilly Dohmen Guest Relation Agent Novotel Aachen City Peterstr. 66 – 52062 Aachen – Germany T +49 (0)241 51 59 290

Basic but clean; good location

TripAdvisor rating 4.0/5

Z0siaB TripAdvisor review

Perfect for a one night stay. Room and bathroom were rather cramped but were clean. Need more outlets /charging ports. Convient for-pay parking but good location with easy access to major sites. Would stay here again for a short stay.

Customer review rating 4.5/5

Done B. S. Business - Confirmed reviews ALL

The breakfast was fresh and comprehensive but the price was above the limit company allowed

Dear Done B. S., Thank you for your feedback regarding the breakfast at our hotel. We are delighted to hear that you found it fresh and comprehensive. We understand that pricing can be a concern, and we appreciate your input on this matter. Mit herzlichen Grüßen | With best regards Lilly Dohmen Guest Relation Agent Novotel Aachen City Peterstr. 66 – 52062 Aachen – Germany T +49 (0)241 51 59 290

Customer review rating 4.0/5

Vinay S. Families - Confirmed reviews ALL

The room was nice and comfortable.

Dear Vinay S., Thank you for your positive feedback. We are delighted to hear that you enjoyed our convenient location and found the room comfortable. Your satisfaction is our priority, and we hope to welcome you back for another pleasant stay. Mit herzlichen Grüßen | With best regards Lilly Dohmen Guest Relation Agent Novotel Aachen City Peterstr. 66 – 52062 Aachen – Germany T +49 (0)241 51 59 290

Customer review rating 4.5/5

Ronny G. Solo - Confirmed reviews ALL

Very friendly staff, very clean, excellent bed, bathroom, breakfast plentiful and tasty, ...

Dear Ronny G., Thank you for your wonderful feedback. We are delighted to hear that you enjoyed your stay and appreciated our friendly staff, cleanliness, and breakfast offerings. Your kind words motivate us to continue providing excellent service. Mit herzlichen Grüßen | With best regards Lilly Dohmen Guest Relation Agent Novotel Aachen City Peterstr. 66 – 52062 Aachen – Germany T +49 (0)241 51 59 290

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Other web-users rate our hotel

  • 1,122 reviews 8.4/10 Location
  • 1,296 reviews 7.4/10 Room
  • 1,178 reviews 9.1/10 Service
  • 25 reviews 5.1/10 WiFi
  • 759 reviews 8.5/10 Breakfast
  • 513 reviews 8.6/10 Cleanliness
  • 326 reviews 4.3/10 Value
  • 185 reviews 6.3/10 Amenities

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