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Novotel Aachen City Hotel 4 stars

Customer review rating 4.5/5 3,269 reviews

ALLSAFE approved hotel

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Novotel Aachen City
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+ 23 Services

Hotel extras

  • The historic city center is within walking distance

  • Varied buffet breakfast at our international restaurant

  • Spacious rooms with sofa, WiFi and tea and coffee-making facilities

  • Fitness studio with steam bath and views over the city

  • Family Friendly

Hotel location

Novotel Aachen City

Peterstrasse 66
52062 aachen

Tel: +4924151590

Fax: (+49)241/5159599

Check-in from 15h00

Check out up to 12h00

  • BUS 1, 11, 21 :  BUS 1, 11, 21 BUSHOF

  • BUS 46, 56 :  BUS 46, 56 BUSHOF

  • By plane

    COLOGNE/BONN At 75km / 46.61 miles - Shuttle paying

  • By plane

    DUSSELDORF At 80km / 49.71 miles - Shuttle paying

  • By plane

    MAASTRICHT/AACHEN At 35km / 21.75 miles - Shuttle paying

  • By helicopter

    MAASTRICHT AACHEN At 20km / 12.43 miles

  • By car

    A 544 AACHEN EUROPA At 1km / 0.62 miles

  • By train

    HAUPTBAHNOF AACHEN At 2km / 1.24 miles

GPS :50.777675, 6.09233

Hotel services


The restaurant opens at 6.30am for our breakfast buffet. Following breakfast, we serve both dishes from around the world and regional specialties through to midnight. The restaurant features a modern atmosphere and is air-conditioned.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • Breakfast
    • Buffet Additional charge
  • Room service
    • Cold snacks
    • Hot meals
  • 7 Meeting rooms
  • Business Center
    • Self service business center
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 154 rooms
    • 4 rooms for people with reduced mobility
    • 109 family rooms
    • 8 connecting rooms
    • 154 non-smoking rooms
    • 5 floors
  • Languages spoken at the hotel
    • French
    • Dutch
    • German
    • English
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High speed transmission line
    • WiFi in the communal areas
    • WiFi at the hotel
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Late Checkout
  • Desk equipment available
    • Shoe shine machine
  • Iron
    • Iron at reception
  • Safe deposit box at reception
    • Safe deposit box at reception
  • Currency exchange
    • Currency exchange
Access to property
  • Shuttle
    • MAASTRICHT/AACHEN Additional charge
    • CGN Additional charge
    • MST Additional charge
    • DUSSELDORF Additional charge
    • COLOGNE/BONN Additional charge
    • DUS Additional charge
  • Q-Park EBV-Carré Additional charge
    • On site
  • Novotel
    • On site
    • Sauna room
  • Services for children
    • Childrens library
    • Video game area
    • Play area

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 300

  • Maximum capacity: 54 people

  • Maximum banquet capacity: 180 people

Find out more

Our guest reviews for
Novotel Aachen City

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

3,269 reviews

TripAdvisor Rating 4.0/5

1,091 reviews

Hotel still worth 4 stars but neighbourhood deplorable

TripAdvisor rating 3.0/5

pauldeprins 20/10/2021 TripAdvisor review

The Hotel still is worth 4 stars but neighbourhood has deteriorated since we were here > 2 y ago. The nearby bus station with plenty filty beggars are very negative. The noise from the street during all night has also largely increased (drunk people ?) I am hesitant to come back to Aachen

Hotel Ok

Customer review rating 2.5/5

Mkw Friends - 19/10/2021 Confirmed reviews ALL

Reception was abrubt

Good stay with a feeling "like at home"

Customer review rating 4.5/5

Gerd H. Couples - 18/10/2021 Confirmed reviews ALL

We were for Xth time in the Novotel hotel and it is always a pleasure to see employees of the hotel that you know since years. The service is excellent, the staff is friendly and flexible concerning our special wishes.

Good stay

Customer review rating 4.0/5

Eliot Families - 07/10/2021 Confirmed reviews ALL

Nice stay, convenient location, parking

Well located, easy parking opportunity, excellent breakfast!

Customer review rating 4.5/5

Michel Couples - 04/10/2021 Confirmed reviews ALL

Good location with easy access to highway and 15 min walk to Dom. Somehow we missed that there was a restaurant in the hotel - was not clearly indicated when we arrived at lunchtime.

Well located

Customer review rating 4.0/5

Brian Couples - 04/10/2021 Confirmed reviews ALL

Just what we wanted


Customer review rating 4.5/5

Anonymous Couples - 28/09/2021 Confirmed reviews ALL

Goods ervice, spacious comfortable rooms

Good clean stay and the staff are very friendly and helpful

Customer review rating 4.5/5

Anonymous Solo - 26/09/2021 Confirmed reviews ALL

Good clean stay and the staff are very friendly and helpful

Good stay

Customer review rating 4.0/5

Anonymous Couples - 26/09/2021 Confirmed reviews ALL

A very positive experience. Hotel staff were helpful and attentive. Good location; easy walk to the market square.

pleasant stay in Aachen

Customer review rating 5.0/5

Paul W. Couples - 24/09/2021 Confirmed reviews ALL

spent the weekend with my wife, the room had everything expected, the toilet separate from the bathroom was a nice feature. Great that the parking ticket was valid for 24hrs, we could explore the city further after check-out

Restful in Aachen

Customer review rating 4.5/5

Anonymous Business - 12/09/2021 Confirmed reviews ALL

Pleasant, Clean, Comfortable stay

Customer review rating 3.0/5

Anonymous Families - 11/09/2021 Confirmed reviews ALL

hotel was ok but location a bit dodgy in the evening

it's OK

Customer review rating 3.5/5

Anonymous Business - 01/09/2021 Confirmed reviews ALL

Location of the hotel is not in the best part of town. Rooms are not very clean and gives an irritating feeling. Staff was very friendly and helpful both at the reception and breakfast area. Very fast check in and check out.

Nice stay, but needs improvements on Covid-19 protocols

TripAdvisor rating 4.0/5

RicardoV1285 01/09/2020 TripAdvisor review

The stay was nice, the staff were great and the hotel location and facilities are very good. I would suggest to improve the Covid-19 protocol. In my opinion it would be better to have more "hand disinfection" stations in front of the elevator, so we can disinfect our hands before enter it, also have a stations before enter the breakfast area and returning from the Garage.

Everything you need

TripAdvisor rating 4.0/5

LeffeMechelen 28/01/2020 TripAdvisor review

Very good location , you are in the city center, on foot, in about 5 minutes. Hotel has all services you need, is spacy and has friendly staff. Breakfast with lots of choice. The view is not spectacular, but what can you expect at a city center hotel.

3 nights in Aachen

TripAdvisor rating 5.0/5

Kate A Family - 31/10/2019 TripAdvisor review

A wonderful experience overall. The hotel is a great location near places to eat and the city center. Also within close walking distance to a shopping mall and city stores. We felt safe walking home from dinner at night.

Excellent hotel ...

TripAdvisor rating 5.0/5

eljee1 Solo travel - 23/08/2019 TripAdvisor review

This is an excellent and reliable hotel: rooms ok, friendly staff, good restaurant, breakfast ok Only negative point: I booked this stay in may after registering for an offer to boost loyalty points for stays in august; I didn't get this points, got an evasive answer from the contact phone number of accor (not he hotel), sent two webmails, didn't get any answer!! Very, very poor customer service of accor!!!!

Trouble-free stay.

TripAdvisor rating 5.0/5

Chris M Business - 16/07/2019 TripAdvisor review

Comfortable hotel with good size rooms and large desk. Central location with easy walk into historic city centre. Desk staff were very friendly and helpful. Relaxing and trouble-free stay - no problems at all..

Aixtron Training

TripAdvisor rating 5.0/5

DreamnAZ Business - 12/12/2018 TripAdvisor review

Unbelievable service and amenities. Very courteous staff. The room was cleaned and restocked in a very timely manner. The restaurant food was superb and the staff was very professional. Look forward to my next trip, I'll be bring family/friends next time.

Excellent option, reliable service, outstanding breakfast

TripAdvisor rating 5.0/5

bergas2018 Business - 03/09/2018 TripAdvisor review

Novotel Aachen has become my default base when in Aachen. Efficiency service, nice rooms, very good breakfast options. Comfortable bed, good bathroom amenities. Taxi service always available. Would highly recommend it.

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