Novotel Aachen City 4 stars

Customer review rating (ALL Rating) 4.6/5 1,737 reviews

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Description

Hotel extras

  • Large breakfast buffet in the international restaurant

  • Spacious rooms with sofas, WIFI, and coffee/tea stations

  • Fitness studio with views over the city

  • Family-friendly

  • Dog-friendly

Our accommodation(s)

Hotel location

Novotel Aachen City

Peterstrasse 66
52062 AACHEN
Germany

GPS:50.777675, 6.09233

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NOVO2 BAR, LOUNGE AND EATERY

The restaurant starts the day with a breakfast buffet in a modern setting. We serve dishes from all over the world as well as regional delicacies. Our rooms are air-conditioned and our hospitality team is eager to welcome you.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,737 reviews

Customer review rating 4.5/5

Shane H. Families - Confirmed reviews ALL

Everything was fine. Staff was attentive and friendly. Main problem was the rooms were quite warm; I believe it was hotter than usual outside. It would have been nice if the TV apps worked (such as YouTube, Netflix, etc.).

Dear Shane H., Thank you for your kind words regarding our attentive and friendly staff. We appreciate your feedback about the room temperature and the functionality of the TV apps. We will certainly take your comments into consideration for future improvements. Mit herzlichen Grüßen | With best regards Lilly Dohmen Guest Relation Agent Novotel Aachen City Peterstr. 66 – 52062 Aachen – Germany T +49 (0)241 51 59 290

Customer review rating 5.0/5

Ina D. Solo - Confirmed reviews ALL

I have been a guest in this hotel for nearly 2 decades now, and what makes the experience so special is the staff, they are just the very best.

Sehr geehrte Ina D., Vielen Dank für Ihre freundlichen Worte zu Ihrer langjährigen Erfahrung mit uns. Es ist wunderbar zu hören, dass unser Personal Ihren Aufenthalt weiterhin besonders gestaltet. Wir freuen uns darauf, Sie in den kommenden Jahren wieder willkommen zu heißen. Mit herzlichen Grüßen Lilly Dohmen Guest Relation Agent Novotel Aachen City Peterstr. 66 – 52062 Aachen – Deutschland T +49 (0)241 51 59 290

Customer review rating 4.0/5

Francois X. B. Families - Confirmed reviews ALL

Personnel charmant

Dear Mr. B., Thank you for your positive comments regarding our location and the warm welcome from our staff. Your satisfaction is our priority and we hope to welcome you again very soon. Mit herzlichen Grüßen | With best regards Lilly Dohmen Guest Relation Agent Novotel Aachen City Peterstr. 66 – 52062 Aachen – Germany T +49 (0)241 51 59 290

Customer review rating 5.0/5

Thomas U. Families - Confirmed reviews ALL

We be been coming to this hotel since years now and thanks to people like Kira and Kevin this place is very special and different than most other hotels , there is a special human touch and you are not treated like a number.

Dear Thomas U., Thank you for your heartfelt review. We are delighted to hear that your stays at Novotel Aachen City feel like coming home. It is our dedicated team members, such as Kira and Kevin, who strive to provide a personal touch and create memorable experiences for our guests. Your continued loyalty is greatly appreciated, and we look forward to welcoming you back in the future. Mit herzlichen Grüßen | With best regards Lilly Dohmen Guest Relation Agent Novotel Aachen City Peterstr. 66 – 52062 Aachen – Germany T +49 (0)241 51 59 290

Customer review rating 5.0/5

Stephen H. Families - Confirmed reviews ALL

We had a comfortable stay over a few cold February days. The staff were helpful, and the room suited us perfectly. We found the breakfast a little expensive for our needs, so we used a local bakery. It was nice to have both a shower and a bath in our room, as well as a fridge.

Dear Stephen H., Thank you for taking the time to share your experience. We are delighted to hear that you found your stay comfortable and appreciated the helpfulness of our staff. It is also great to know that the room amenities met your expectations. We understand that breakfast pricing may not suit everyone, and we appreciate your feedback on this aspect. We hope to welcome you back for another enjoyable stay in the future. Mit herzlichen Grüßen | With best regards Lilly Dohmen Guest Relation Agent Novotel Aachen City Peterstr. 66 – 52062 Aachen – Germany T +49 (0)241 51 59 290

Other web-users rate our hotel

  • 1,111 reviews 8.5/10 Location
  • 1,272 reviews 7.3/10 Room
  • 1,164 reviews 9.1/10 Service
  • 22 reviews 5.1/10 WiFi
  • 756 reviews 8.5/10 Breakfast
  • 500 reviews 8.5/10 Cleanliness
  • 315 reviews 4.4/10 Value
  • 181 reviews 6.3/10 Amenities

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