Name: Novotel Aachen City
Address: AACHEN, 52062, GERMANY
Telephone: (+49)241/51590
Rating: 4.5

Novotel Aachen City Hotel

Hotel that makes every moment matter

We look forward to welcoming you back to our hotel from 07.20.2020 and wish you a pleasant stay. Please note that we offer limited service. Our big breakfast is at your disposal.

Sabine VAN DER WOLF, Hotel Manager

The Novotel Aachen is centrally located in the heart of the imperial city, just a few minutes' walk from the historic old town, cathedral and Eurogress conference center. The 154 rooms are air-conditioned, sound-proofed and very spacious, with free WIFI, sofa and tea/coffee-making facilities in an innovative design. The restaurant offers regional and international dishes, along with the bar and large sun terrace. Relax in the steam bath housed within the fitness area, which looks out across the city.

The Novotel Aachen City is situated in the heart of Aachen, making it particularly easy to reach. This stylish 4-star hotel has 154 spacious and air-conditioned rooms, featuring free WIFI. For your comfort, the hotel offers air-conditioned and spacious rooms, each equipped with high-speed Internet connection. Just a few meters away from the congress centre, casino and Carolus Thermen spa, the Novotel Aachen City hotel has all major attractions within reach.

Hotel extras

The historic city center is within walking distance
Varied buffet breakfast at our international restaurant
Spacious rooms with sofa, WiFi and tea and coffee-making facilities
Fitness studio with steam bath and views over the city
Family Friendly

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- WIFI in the communal areas
- WIFI in your room
- WIFI access
Public indoor parking Paying
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
Pets allowed Paying
Babysitting on request Paying
100% non-smoking hotel
Air conditioning
Airport shuttle Paying
- COLOGNE/BONN (Paying)
- DUSSELDORF (Paying)
- MAASTRICHT/AACHEN (Paying)
Languages spoken at the hotel
- German
- French
- Dutch
Reception open 24 hours a day
Early check-in/Late check-out Paying
- EARLY CHECK IN FROM 8AM (Paying) Need access to your room from 8 am on the day of arrival? Book this exclusive benefit now and make the most of your business or leisure stays.
- LATE CHECK-OUT UP TO 5PM (Paying) Extend your stay until 5PM to make the most out of your departure day. Remember Novotel offers this service for free on Sundays.
Laundry
- Dry cleaning / Ironing (Paying)
- Shoe shine machine
Currency exchange

Breakfast Paying
1 Restaurant(s)
1 Bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 06:30-24:00
- Opening hours : Week-end 06:30-24:00

Fitness centre
Sauna
Babysitting on request Paying
Bike rack facilities

11 Meeting room(s)
Web Corner on a Mac
Self service business centre
Copy/print service available

Services in the hotel and nearby

Check-in from 15h00 - Check out up to 12h00

In summary

Car park
Shuttle
Restaurant
Wheelchair accessible hotel
Well-being
Air conditioning
Wi-Fi
Bar
Meeting rooms

- Reduced mobility Facilities
- Wheelchair accessible hotel
Late Checkout
- WiFi at the hotel
- WiFi in the communal areas

Accessibility
- Reduced mobility Facilities
- Wheelchair accessible hotel
Late Checkout
Wi-Fi
- WiFi at the hotel
- WiFi in the communal areas

On site

Q-Park EBV-Carré (Extra)

On site

1 Bar(s)
1 Restaurant(s)
Buffet (Extra)
- Cold snacks
- Hot meals

1 Bar(s)
1 Restaurant(s)
Breakfast (Extra)

Buffet (Extra)
Room service
- Cold snacks
- Hot meals

Sauna room

Novotel

Sauna room

Babysitting on request
- Children's library
- Play area
- Video game area

Babysitting on request
Services for children
- Children's library
- Play area
- Video game area

7 Meeting room(s)
Self service business center
Meeting rooms

7 Meeting room(s)
Business Center

Self service business center
Meeting rooms

- Bike rack facilities
- Gym

Sports activities
- Bike rack facilities
- Gym

- 100% Non Smoking Property
- Air Conditioning
- Dry cleaning / Ironing
- 109 family rooms
- 154 non-smoking rooms
- 154 rooms
- 4 rooms for people with reduced mobility
- 5 floors
- 8 connecting rooms
- Dutch
- English
- French
- German
- Currency exchange
- Iron at reception
- Safe deposit box at reception
- Shoe shine machine
- CGN (Extra)
- COLOGNE/BONN (Extra)
- DUS (Extra)
- DUSSELDORF (Extra)
- MAASTRICHT/AACHEN (Extra)
- MST (Extra)

Hotel Services And Equipments
- 100% Non Smoking Property
- Air Conditioning
- Dry cleaning / Ironing
Hotel informations
- 109 family rooms
- 154 non-smoking rooms
- 154 rooms
- 4 rooms for people with reduced mobility
- 5 floors
- 8 connecting rooms
Languages spoken at the hotel
- Dutch
- English
- French
- German
Services available at reception
- Currency exchange
- Iron at reception
- Safe deposit box at reception
- Shoe shine machine
Shuttle (Extra)
- CGN (Extra)
- COLOGNE/BONN (Extra)
- DUS (Extra)
- DUSSELDORF (Extra)
- MAASTRICHT/AACHEN (Extra)
- MST (Extra)

Hotel location

Novotel Aachen City

Peterstrasse 66
52062 aachen
germany

Tel: +4924151590

Fax: (+49)241/5159599

Check-in from 15h00

Check out up to 12h00

BUS 1, 11, 21 : BUS 1, 11, 21 BUSHOF
BUS 46, 56 : BUS 46, 56 BUSHOF

By plane
COLOGNE/BONN At 75km / 46.61 miles - Shuttle paying
By plane
DUSSELDORF At 80km / 49.71 miles - Shuttle paying
By plane
MAASTRICHT/AACHEN At 35km / 21.75 miles - Shuttle paying
By helicopter
MAASTRICHT AACHEN At 20km / 12.43 miles
By car
A 544 AACHEN EUROPA At 1km / 0.62 miles
By train
HAUPTBAHNOF AACHEN At 2km / 1.24 miles

GPS :50.777675, 6.09233

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Standard Room with twin beds

Max. number of persons: 2

Wireless internet in your room
Coffee/tea making facilities
Satellite/cable colour TV
Bathroom products
Direct dial telephone

Standard room with 1 double bed and sofa

Max. number of persons: 4

Wireless internet in your room
Coffee/tea making facilities
Satellite/cable colour TV
Bathroom products
Direct dial telephone

Executive Room with 1 double bed and sofa

Max. number of persons: 4

Wireless internet in your room
Coffee/tea making facilities
Satellite/cable colour TV
Bathroom products
Direct dial telephone

Our restaurants and bars

NOVO² BAR, LOUNGE AND EATERY

Type of cuisine: Bistro

The restaurant opens at 6.30am for our breakfast buffet. Following breakfast, we serve both dishes from around the world and regional specialties through to midnight. The restaurant features a modern atmosphere and is air-conditioned.

Monday 11:00 - 22:00
Tuesday 11:00 - 22:00
Wednesday 11:00 - 22:00
Thursday 11:00 - 22:00
Friday 11:00 - 22:00
Saturday 11:00 - 22:00
Sunday 11:00 - 22:00

NOVO2 BAR, LOUNGE & EATERY

Our air-conditioned hotel bar is a popular place to wind down at the end of the day over a glass of wine or your favorite cocktail and chat to other guests. We are open every day from 11am to 1am and can seat up to 30 people.

Your meetings and events

Our meeting rooms

Number of meeting rooms: 11
Maximum size: 300 m²
Maximum capacity: 54 people
Maximum banquet capacity: 180 people

Find out more

Good location

M. N. Couples - 25/07/2021 Confirmed reviews ALL

Hotel close to center, dome and restaurants. Everything can be reached on foot. The car garage is under the hotel and parking costs 14 euros for 24 hours

Will come back

Anonymous Families - 19/07/2021 Confirmed reviews ALL

Very friendly and helpful at reception

good stay

Alexander J. Business - 12/07/2021 Confirmed reviews ALL

Trash was not removed out of the room. Unfortunately I was not informed that I can put it before the room (this was done on my last day) Mimi fridge did not work. I was not informed before my stay about this. This was really bad. I had the chance to put my stuff in the fridge of the Restaurant, but that is not the same. As a handicapped person, it really hard to walk to the reception if you need something out of the fridge.

Bad experience

Amar Business - 02/07/2021 Confirmed reviews ALL

No Upgrade despite my Diamond Status Lots of missing products at the breakfast

Had a nice stay!

M S. Business - 28/06/2021 Confirmed reviews ALL

Excellent, good location and service

Gerhard K. Couples - 27/06/2021 Confirmed reviews ALL

A welcome break after a long road trip. Well appointed rooms, central location. Very friendly and accommodating staff.

Top Hotel

Anonymous Business - 07/06/2021 Confirmed reviews ALL

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Sehr geehrter Herr L., vielen Dank für Ihren Besuch in unserem Novotel Aachen City und Ihre anschließende Bewertung. Schön, dass Sie unser Haus und unseren charmanten Service in positiver Erinnerung behalten haben. Wir freuen uns auf ein Wiedersehen und sagen bis zum nächsten Mal! Mit besten Grüßen Kevin Frankiewicz Front Office Manager h3… T. +4… F. +4…

Very satisfied

Prof D. S. L. Families - 30/03/2021 Confirmed reviews ALL

Nice staff and very friendly service

Dear Professor Doctor L., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you at the next opportunity. Sincerely, Kevin Frankiewicz Front Office Manager h3… T. +4… F. +4…

Polite and helpful staff. Safe and clean environment.

Anonymous Business - 27/03/2021 Confirmed reviews ALL

Overall a good experience.

Well organized and friendly personnel

Mschu Business - 20/03/2021 Confirmed reviews ALL

Friendly welcome was especially in these Corona time much appreciated. Assistance where to get food and a late beer was granted in a lovely and hands-on manner. Breakfast a la carte absolutely fine in friendly atmosphere.

Sehr geehrter Herr S., vielen Dank für Ihren Besuch in unserem Novotel Aachen City und Ihre anschließende Bewertung. Schön, dass Sie unser Haus und unseren charmanten Service in positiver Erinnerung behalten haben. Gerne leiten wir Ihren freundlichen Kommentar an die betreffende Kollegin weiter. Wir freuen uns auf ein Wiedersehen und sagen bis zum nächsten Mal! Mit besten Grüßen Kevin Frankiewicz Front Office Manager h3… T. +4… F. +4…

Anonymous Business - 18/03/2021 Confirmed reviews ALL

Overall good. Really good breakfast.

Dear Mr. B., Thank you for the review of our hotel! We are glad that you had a pleasant stay and hope to see you again at the next opportunity. Sincerely, Kevin Frankiewicz Front Office Manager h3… T. +4… F. +4…

Very professional, friendly and helpful staff

Pamela Z. Business - 30/11/2020 Confirmed reviews ALL

I was only there for one evening. The staff when I arrived was helpful and knowledgeable. The staff in the morning was just as courteous and helpful. Both were a delight for a traveling guest. I was exhausted and they understood.

Dear Mrs Z., Thank you for the great review of our hotel! It is always a pleasure to receive positive feedback. I will share your comments with the mentioned team members. We hope your next stay will be as pleasant as the previous one! Yours sincerely, Kevin Frankiewicz Front Office Manager h3… T. +4… F. +4…

comfy, good breakfast

Emma Business - 09/10/2020 Confirmed reviews ALL

The hotel room was nice and clean, staff were friendly, good facilities

Comfortable and helpfully predictable

Sandra Couples - 26/09/2020 Confirmed reviews ALL

Attentive, delightful staff - easy to get on with work and our journey

Turkeyman on t.

Turkyman O. T. Couples - 25/09/2020 Confirmed reviews ALL

Very good.

An impressive hotel with equally impressive staff

Graeme S. Couples - 24/09/2020 Confirmed reviews ALL

Aachen was chosen as a stop on our way home to the UK and we chose the stay at this Novotel. The modern lobby is chic as was the spacious and well equipped bedroom. Although we didn't dine in, we used the bar and had a wonderful breakfast the next morning. The professionalism of the staff was outstanding throughout. The hotel also has secure parking, which was important to us. We will be back to properly enjoy Aaachen, its history and its natural springs.

Nice stay, but needs improvements on Covid-19 protocols

RicardoV1285 01/09/2020 TripAdvisor review

The stay was nice, the staff were great and the hotel location and facilities are very good. I would suggest to improve the Covid-19 protocol. In my opinion it would be better to have more "hand disinfection" stations in front of the elevator, so we can disinfect our hands before enter it, also have a stations before enter the breakfast area and returning from the Garage.

Everything you need

LeffeMechelen 28/01/2020 TripAdvisor review

Very good location , you are in the city center, on foot, in about 5 minutes. Hotel has all services you need, is spacy and has friendly staff. Breakfast with lots of choice. The view is not spectacular, but what can you expect at a city center hotel.

3 nights in Aachen

Kate A Family - 31/10/2019 TripAdvisor review

A wonderful experience overall. The hotel is a great location near places to eat and the city center. Also within close walking distance to a shopping mall and city stores. We felt safe walking home from dinner at night.

Excellent hotel ...

eljee1 Solo travel - 23/08/2019 TripAdvisor review

This is an excellent and reliable hotel: rooms ok, friendly staff, good restaurant, breakfast ok Only negative point: I booked this stay in may after registering for an offer to boost loyalty points for stays in august; I didn't get this points, got an evasive answer from the contact phone number of accor (not he hotel), sent two webmails, didn't get any answer!! Very, very poor customer service of accor!!!!

Our most recent 20 reviews

In partnership with TripAdvisor

Novotel Aachen City Hotel 4 stars

Hotel extras