Hotel Maison Maastricht Centrum - Handwritten Collection 5 stars

Customer review rating (ALL Rating) 4.6/5 675 reviews

Hotel Maison Maastricht Centrum - Handwritten Collection - Image 1
Hotel Maison Maastricht Centrum - Handwritten Collection - Image 2
Hotel Maison Maastricht Centrum - Handwritten Collection - Image 3
Hotel Maison Maastricht Centrum - Handwritten Collection - Image 4

Description

Hotel extras

  • Historic hotel inspired by legends of hospitality and travel

  • Central location near the old town, train station and parking

  • Atelier hosting pastry and chocolate masterclasses

  • Breakfast with a fine selection of local products

  • Hotel bar with exceptional wines and acclaimed dishes

Our accommodation(s)

Book this hotel
Room 1

We believe in personal touches, which is why you will find a handwritten note in your room inviting you to enjoy a bedside book with anecdotes from legendary hoteliers and chefs. With Nespresso machines in all rooms, enjoy a brew with your book.

  • Views:

    City View or Patio

Max. number of persons
2
Area
From 34 m² / 365 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Nespresso machine
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack
  • Toilet with side and rear grab bars
  • Sink top 27”-34” above floor
  • Bathroom has 60” diameter turning radius or space for T-turn
  • Towel bar or rack no higher than 48” above floor provided
  • Handheld shower
  • Roll-in shower with grab bars (fixed fold–down seat)

Media And Technology

Internet Facilities

  • High speed internet

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 20'/51 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
  • 2 pers. max
  • 34 m² / 365 sq ft
  • Bedding 2 x Single bed(s)
  • Views: City View or Patio

How was your day. We are here to ensure your evening is even better, with room service, a show on Chromecast TV or a nightcap at our bar all available for you to enjoy. If you like to unwind with a good book, our library has those too.

Max. number of persons
2
Area
From 30 m² / 322 sq ft

Bedding

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Nespresso machine
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 20'/51 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Suite

Executive Suite with 1 queensize bed

Treat yourself to an enhanced stay at our hotel in Maastricht centre when you choose our suite with a king-size bed and a living area. In a place where great chefs and hoteliers once trained, we are delighted to envelop you in heartfelt hospitality.

  • Views:

    City View or Patio

Max. number of persons
2
Area
From 50 m² / 538 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Nespresso machine
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Shower Head with colored LED
  • Slippers
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 20'/51 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Hotel location

Hotel Maison Maastricht Centrum - Handwritten Collection

Boschstraat 76
6211AX MAASTRICHT
Netherlands

GPS:50.853229, 5.68987

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park
  • 58 rooms
  • One room for people with reduced mobility
  • 2 connecting rooms
  • 59 non-smoking rooms
  • 5 floors

Languages spoken at the hotel

  • German
  • Spanish
  • French
  • Dutch

Reduced mobility Facilities

100% Non Smoking Property

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

  • Air Conditioning

Check In & Check-out facilities

  • Express check-in
  • Late Checkout

Luggage storage

  • Luggage storage

Porter

  • Porter

Pets

Pets not allowed

Catering

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine

Business

One Meeting room

Family

Services for children

  • Children''s TV Channels

Well-being

Fitness Center

  • On site
  • Near the property
  • Outdoor parking
  • Public
  • 397 parking spaces
  • Max Limited Height: 2 m / 6.55 ft
  • Parking pricing: 28.50 € 28.5 EUR Per day

  • Parking for a month

Security

  • Video surveillance in parking
  • Parking equipped with lights
  • Patrolled parking
  • Smoke extractors in car park

Accessibility

  • Accessible parking

COLEY S

At Coley s bar, the graceful hospitality of the past meets leading-edge innovation in both decor and cuisine. Our distinguished chef combines traditional European dishes with modern techniques to match the wines on our exceptional list.

Bar Type
BAR
Capacity
32
Accessibility
Accessible service
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Terrace

Payment

  • Credit card

Credit cards

  • American Express
  • Mastercard
  • China UnionPay
  • JCB
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks

Snacks facilities

  • Cold snacks
  • Hot snacks

At Coley s bar, the graceful hospitality of the past meets leading-edge innovation in both decor and cuisine. Our distinguished chef combines traditional European dishes with modern techniques to match the wines on our exceptional list.

Head to our on-site gym when you want to get energised before a schedule of meetings or wind down after an invigorating day in the city. The fitness room is well equipped with modern gear, so you can continue your regular routine or try something new.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  675 reviews

Customer review rating 5.0/5

Laurie M. Business - Confirmed reviews ALL

Customer review rating 4.5/5

Victor B. Business - Confirmed reviews ALL

Dear Mr. B., Thank you very much for choosing to stay with us and for taking the time to share your thoughts. Your words about the clean room and the helpful, welcoming team are such a pleasure to read. We know how important a spotless room is, and it is wonderful to hear you felt comfortable throughout your time here. I understand waiting longer than expected for your taxi was not ideal, especially when you had a train to catch. Thank you for mentioning this so openly. We hope your next visit goes smoothly from start to finish. Kind regards, Team Hotel Maison Maastricht

Customer review rating 4.5/5

Sandip K. B. Business - Confirmed reviews ALL

Dear Mr. B., Thank you for taking the time to leave a review of your recent stay. We are delighted that you had a positive experience with us. It is also great that the large and tastefully decorated room hit the mark. We sincerely apologize that some aspects did not meet your expectations. We take all feedback seriously and will review your comments to make things more convenient for future guests. Finally, we are glad to know that you found our central location convenient for your business trip. We hope to welcome you back on your next visit to Maastricht. Kind regards, Team Hotel Maison Maastricht

Customer review rating 5.0/5

Sarah J. Business - Confirmed reviews ALL

Dear Ms. J., Thank you for your wonderful review and for staying with us. The beautiful styling of the hotel and your room clearly caught your eye from the moment you arrived. That comfortable bed gave you the rest you needed after your business days here in Maastricht. The breakfast lady, the reception team and our colleague behind the bar each made your stay special, and we are delighted you felt such genuine care from everyone you met. A real joy to read. We hope your next business trip brings you back to us. Kind regards, Team Hotel Maison Maastricht

Customer review rating 4.5/5

Janice S. Couples - Confirmed reviews ALL

Dear Ms. S., Thank you so much for choosing us for your stay and for sharing your thoughtful review. It is wonderful that you enjoyed your visit and our team will be delighted to know how much you valued their helpfulness. We are also pleased that you enjoyed the peaceful atmosphere and that the central location made things easy for you. We look forward to welcoming you back on your next visit to Maastricht. Kind regards, Team Hotel Maison Maastricht

Customer review rating 4.5/5

Victor B. Business - Confirmed reviews ALL

We enjoyed the stay. The only negative comment I have is how one of the staff members at the reception desk dealt with a taxi booking request. She said it was just a matter of 2-3 minutes for a taxi to arrive. We waited for 10 minutes, after which we decided to walk to the nearest taxi rack. We had a train to catch hence the reason we could not wait any longer. Other than that, everything was very good.

Dear Mr. B., Thank you very much for choosing to stay with us and for taking the time to share your thoughts. Your words about the clean room and the helpful, welcoming team are such a pleasure to read. We know how important a spotless room is, and it is wonderful to hear you felt comfortable throughout your time here. I understand waiting longer than expected for your taxi was not ideal, especially when you had a train to catch. Thank you for mentioning this so openly. We hope your next visit goes smoothly from start to finish. Kind regards, Team Hotel Maison Maastricht

Customer review rating 4.5/5

Sandip K. B. Business - Confirmed reviews ALL

As above

Dear Mr. B., Thank you for taking the time to leave a review of your recent stay. We are delighted that you had a positive experience with us. It is also great that the large and tastefully decorated room hit the mark. We sincerely apologize that some aspects did not meet your expectations. We take all feedback seriously and will review your comments to make things more convenient for future guests. Finally, we are glad to know that you found our central location convenient for your business trip. We hope to welcome you back on your next visit to Maastricht. Kind regards, Team Hotel Maison Maastricht

Customer review rating 5.0/5

Sarah J. Business - Confirmed reviews ALL

Beautiful styled hotel and rooms, beds comfortable, location great, staff very helpful, professional, friendly and competent. Which ever part of the hotel they worked in (reception, breakfast, bar), the staff was pleasant kind and caring. It was a real joy to stay here.

Dear Ms. J., Thank you for your wonderful review and for staying with us. The beautiful styling of the hotel and your room clearly caught your eye from the moment you arrived. That comfortable bed gave you the rest you needed after your business days here in Maastricht. The breakfast lady, the reception team and our colleague behind the bar each made your stay special, and we are delighted you felt such genuine care from everyone you met. A real joy to read. We hope your next business trip brings you back to us. Kind regards, Team Hotel Maison Maastricht

Customer review rating 4.5/5

Janice S. Couples - Confirmed reviews ALL

We had a lovely stay. The staff were all very helpful and accommodating. Although a very new team they worked extremely well together to make things happen.

Dear Ms. S., Thank you so much for choosing us for your stay and for sharing your thoughtful review. It is wonderful that you enjoyed your visit and our team will be delighted to know how much you valued their helpfulness. We are also pleased that you enjoyed the peaceful atmosphere and that the central location made things easy for you. We look forward to welcoming you back on your next visit to Maastricht. Kind regards, Team Hotel Maison Maastricht

Customer review rating 1.5/5

Omar L. Families - Confirmed reviews ALL

It is a good hotel, but it is not a five-star hotel nor experience. Located in the old Hotel school, it is also runs by students. Especially the breakfast was very disappointing. It was super small buffet, nobody greeted us, we had to ask several time for someone to pick up our order for coffee.

Dear Mr L., Thank you for staying with us and for taking the time to share your detailed feedback about your family visit. We regret that your stay did not fully meet your expectations. We recognise the significance of a positive start to the day and are disappointed that the breakfast selection fell short of your requirements. An inconsistent or delayed beginning is not the experience we intend to provide, and we acknowledge that this impacted your overall impression. Furthermore, we regret that the service at reception and the bar did not deliver the level of support or reassurance you anticipated. Please be assured that your feedback has been recorded and will be reviewed with due consideration. We hope you will give us another chance in the future for a more enjoyable experience. Best regards, Team Hotel Maison Maastricht

Customer review rating 4.5/5

Virpi H. Friends - Confirmed reviews ALL

The reception team was very friendly. Lovely welcome. Thank you

Dear Ms. H., Thank you for your stay and for taking a moment to share your thoughts with us. We are delighted that you had a positive experience with us and that the reception team made a warm first impression. We hope to welcome you back on your next trip to Maastricht. Kind regards, Team Hotel Maison Maastricht

Customer review rating 5.0/5

Mark B. Couples - Confirmed reviews ALL

We stayed here for four lovely nights. The staff are amazing and were very keen to help make our visit amazing. There are many thoughtful touches in this hotel, and the bedroom was so comfortable. I can very happily recommend this hotel!

Dear Mr B., Thank you for your stay and for sharing such a warm review. We are delighted that you had a positive experience with us and that our staff made a good impression on you. It is also great to know that you felt at home during your four lovely nights in the heart of Maastricht and that your bedroom gave you the comfort you deserved after days exploring the city Finally, we are glad to know that you appreciated the bar in our foyer and the spotless cleanliness throughout the hotel, which contributed to a relaxing stay. We hope to welcome you back for another memorable stay. Best wishes, Team Hotel Maison Maastricht

Customer review rating 2.5/5

Noor R. Business - Confirmed reviews ALL

Loved the design and location and extra touches with the good night chocolates, bad things were the mirror in the toilet was super high above my head (I'm 5 ft 2) and the bed was uncomfortable

Dear Mr Noor, Thank you for staying with us on your business trip and for taking the time to share your thoughts. We are delighted to know that you loved the design of our hotel However, we are sorry that your overall experience did not meet your expectations and that you found the value out of step with your stay. A business trip should leave you with a sense of ease, and we regret that was not the case here. Finally, we are glad that you appreciated the convenience of having the city centre just a short walk away during your business trip. We hope to have the chance to welcome you back and give you the experience you deserved. Best regards, Team Hotel Maison Maastricht

Customer review rating 5.0/5

Philip D. Couples - Confirmed reviews ALL

The staff were very friendly, enthusiastic and helpful.

Dear Mr D., Thank you for taking the time to share your experience after your stay with us. We are so glad you and your wife had such a wonderful time. We are delighted that you had a positive experience with us and that our staff made a good impression on you. We hope to welcome you both back before long. Warm regards, Team Hotel Maison Maastricht

Customer review rating 5.0/5

Juan D. G. R. Families - Confirmed reviews ALL

I always stay at your hotel, which to me is the best in Maastricht!

Dear Mr G. R., Thank you for always choosing us for your visits to Maastricht and for sharing this kind review after your recent stay. Every stay should feel easy and warm, so knowing that our team’s care makes such a difference to you means everything. Lovely rooms matter most after a day with family, and it is clear that your time here gave you what you needed. Your loyalty and trust in us are truly valued, and your kind words are the warmest encouragement we could wish for. We look forward to welcoming you and your family back soon. Kind regards, Team Hotel Maison Maastricht

Customer review rating 4.5/5

Ralph J. Families - Confirmed reviews ALL

Excellent stay, Great location and staff. Pls modify your pricing on the breakfast !

Dear Mr J., Thank you for staying with us and for sharing your thoughts on your recent visit. We are delighted that you had a positive experience with us and that our staff made a good impression on you. We note your feedback regarding the price and understand your concerns about the value for money. Finally, we are glad that you appreciated our convenient location. We hope to welcome you back for another family stay. Kind regards, Team Hotel Maison Maastricht

Customer review rating 4.5/5

Christopher J. Couples - Confirmed reviews ALL

We only stayed for one night, but it was a very nice and relaxing stay. Welcome drink from the bar was a nice touch (although it was limited to a sparkling white wine).

Dear Mr J., Thank you for your lovely review and for choosing us for your night in Maastricht. It is wonderful to know that our location, just steps from the main square, made exploring the old town effortless. We are also delighted that you appreciated the welcome drink from our bar. It is a small gesture, but one we hope adds a special touch to the start of our guests’ stay. We would love to welcome you back on a future occasion. Kind regards, Team Hotel Maison Maastricht

Customer review rating 5.0/5

Peter K. Families - Confirmed reviews ALL

Great location, nicely furnished, very friendly

Dear Mr. K., Thank you for your kind review of your recent stay at our hotel. We are delighted that you had a wonderful experience with us and that our staff made a good impression on you. It is also great to know that you appreciated our great location and nicely furnished surroundings. We hope to have the occasion to welcome you back. Best wishes, Team Hotel Maison Maastricht

Customer review rating 4.5/5

Sanne A. Families - Confirmed reviews ALL

The staff - albeit a tad bit inexperienced - is great. Excellent location, comfortable and spacious rooms, excellent bathrooms, clean and a good breakfast.

Dear Ms. A., We thank you for taking the time to provide us with your feedback. We are delighted that you had a wonderful experience with us and that our staff made a good impression on you. It is lovely to hear that your room felt spacious and comfortable, and that you appreciated the cleanliness throughout our boutique hotel. We sincerely apologize that some aspects did not meet your expectations. We value your concern, and we will take it into consideration as we continue to refine our services. Finally, we are thrilled that our location worked so well for your family trip and enjoyed the breakfast spread. We look forward to welcoming you back. Kind regards, Team Hotel Maison Maastricht

Customer review rating 5.0/5

Chaun H. Couples - Confirmed reviews ALL

What a wonderful experience we enjoyed thanks to your beautiful hotel and the amazing team you have there. We could not be happier with our time there, it was your hotel and team there that allowed us to experience one of the best vacations of our entire lives. We will never forget the team and the exceptional experience we enjoyed. The rooms are magnificent and spacious and so close to it all. Can't wait to come back and stay again!!

Dear Mr. H., Thank you for this wonderful review. We are thrilled to hear that your stay at our five-star hotel was one of the best vacations of your life. It is wonderful to know that Deveka and the rest of our team made such a positive impression, providing personalised service throughout your stay. We are also pleased that you found the accommodations in our historic building spacious and comfortable and that our prime location allowed you to enjoy all that Maastricht has to offer. We look forward to welcoming you back for another memorable stay. Best regards, Team Hotel Maison Maastricht

Customer review rating 0.5/5

Junghoon K. Business - Confirmed reviews ALL

1. The room was not ready on time. 2. The food from previous guest was not cleaned in the refriegerator. Their response was bad. They didn't say sorry. 3. They opened the door while I was in the room, and asked if they can enter. They didn't say sorry. All experiences made me not visit this hotel again.

Dear Ms. K., Thank you for taking the time to share your feedback. We are truly sorry to hear that some aspects of your stay did not meet your expectations. We regret that your accommodation was not prepared as promptly as it should have been and that the service you received fell short of our high standards. Our team is always available to address any concerns immediately during your visit, and we take your comments into consideration to ensure better experiences for all our guests. We hope to have the opportunity to welcome you back for a much-improved experience. Warm regards, Team Hotel Maison Maastricht

Customer review rating 5.0/5

Goran D. Business - Confirmed reviews ALL

Nice, quiet, superb service and definitely different in a good way

Dear Mr. D., Thank you for sharing this review of your time at our hotel. It is great that you had a wonderful experience with us and that our staff made a good impression on you. We are also delighted that you found our hotel so quiet and serene during your business trip. We look forward to welcoming you for another pleasant stay. Best wishes, Team Hotel Maison Maastricht

Customer review rating 5.0/5

Aisha Y. Couples - Confirmed reviews ALL

Excellent service helpful clean good greeting

Dear Ms. Y., We would like to thank you for this positive feedback. We are delighted that you found our service so helpful. Our team takes great pride in making every guest feel at home from the moment they arrive. It is wonderful that you appreciated the cleanliness of our boutique hotel and that your welcome drink exceeded your expectations. Knowing that you would recommend both Handwritten Collection and our loyalty programme means a great deal to us. We look forward to welcoming you for another pleasant stay. Best wishes, Team Hotel Maison Maastricht

Customer review rating 4.0/5

Suzanne R. S. Families - Confirmed reviews ALL

Well appointed rooms, a lovely bar and sitting room, charming lobby and staff who are very attentive, helpful and knowledgeable..from wines to boat trips to local information. Loved the goodnight kisses 😘 a lovely touch, and the welcome drink has a lovely local story. You have a very special place that I will tell all of my friends to visit when in town! My daughter is studying at your university and therefore our trip was bittersweet…a lovely time but also leaving her there!

Dear Ms. S., Thank you for taking the time to provide us with your feedback. We are delighted that you appreciated the inviting atmosphere of our bar and sitting room, as well as the welcoming nature of our team. It is also wonderful to hear your positive remarks about the thoughtful details, such as our signature chocolates and the story behind your welcome drink. Finally, we are pleased that your overall impression of our boutique hotel was memorable and enjoyable. Your recommendation means a great deal to us. We hope to see you again in the future. Kind regards, Team Hotel Maison Maastricht

Other web-users rate our hotel

  • 331 reviews 9.2/10 Location
  • 495 reviews 7.9/10 Room
  • 515 reviews 8.4/10 Service
  • 13 reviews 7.4/10 WiFi
  • 216 reviews 6.4/10 Breakfast
  • 206 reviews 9/10 Vibe
  • 203 reviews 6.9/10 Comfort
  • 123 reviews 6.8/10 Amenities

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