ibis Aachen Marschiertor (Aix la Chapelle) 3 stars

Customer review rating (ALL Rating) 4.5/5 414 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • An ALL Safe certified hotel

  • Hotel's own car park

  • 100% non-smoking

  • Free WIFI throughout the hotel

  • Sky Sports bar

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Hotel location

ibis Aachen Marschiertor (Aix la Chapelle)

Friedland Strasse 6-8
52064 AACHEN
Germany

GPS:50.767747, 6.085763

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

IBIS KITCHEN RESTAURANT

Indulge yourself at our ibis kitchen Restaurant, open daily from 6pm. Whether you enjoy international dishes or regional specialties, our restaurant offers a wide selection to satisfy virtually all culinary tastes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  414 reviews

TripAdvisor Rating  4.0/5  784 reviews

Overpriced and issues

TripAdvisor rating 2.0/5

CR2015BXL TripAdvisor review

Friendly and clean hotel. Very comfy beds. Pillows a bit hard. One towel was dirty and it took 20mins and 2 calls for someone to come to change it. Despite Gold status they wanted 4,50 Euro for a water bottle! Sweets in the reception area for free. Beautiful Christmas tree. Sights within walking distance. Train station 5mins away. But 169 Euro for one night (Saturday-Sunday) are too much for an Ibis and should include the breakfast. But the breakfast here costs 15 Euro extra per person.

Good and not so good

Customer review rating 3.5/5

Jacques Couples - Confirmed reviews ALL

With Ibis you get what you pay for, although prices have increased since my last visit.

Dear Paul B., Thank you for taking the time to share your opinion about your stay with us. We hope to welcome you back soon! Sincerely, Your ibis Aachen Marschiertor Team

nicely done rooms but poor service

Customer review rating 3.5/5

Andrea Business - Confirmed reviews ALL

I came for work and the power points on the desk were not working. I reported it nothing was done, I enquired and was told the technician would come the next day. The problem was not new. I had a fit and asked for this to be solved. Eventually an extension cable was brought. This is really poor service, fix broken things.

Dear Andrea S., As already written on Google, we would like to apologize sincerely for the faulty power strip . We hope that we could better serve you upon your next stay. Yours sincerely, Team ibis Aachen Marschiertor

Good location

Customer review rating 4.0/5

Colin Solo - Confirmed reviews ALL

Clean, friendly and comfortable

Dear Colin D., We very much appreciate your comments regarding your stay at the ibis Aachen Marschiertor. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your ibis Aachen Marschiertor Team

Good stay

Customer review rating 5.0/5

Harun R. Business - Confirmed reviews ALL

Good

Dear Harun M., what a great feedback. Thank you very much! We would be happy to welcome you again soon. Kind regards Your Team ibis Aachen Marschiertor

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Other web-users rate our hotel

  • 567 reviews 9.1/10 Location
  • 606 reviews 6.6/10 Room
  • 490 reviews 9.1/10 Service
  • 15 reviews 7.3/10 WiFi
  • 448 reviews 9/10 Breakfast
  • 411 reviews 4.6/10 Comfort
  • 221 reviews 8.5/10 Cleanliness
  • 132 reviews 2.1/10 Amenities

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