ibis Aachen Marschiertor (Aix la Chapelle) 3 stars

Customer review rating (ALL Rating) 4.5/5 944 reviews

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Friedland Strasse 6-8, 52064 AACHEN, Germany

Description

Hotel extras

  • Green Sign and ALL Safe certified hotel

  • Hotel's own car park

  • 100% non-smoking

  • Free WIFI throughout the hotel

  • Sky Sports bar

Our accommodation(s)

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Hotel location

ibis Aachen Marschiertor (Aix la Chapelle)

Friedland Strasse 6-8
52064 AACHEN
Germany

GPS:50.767747, 6.085763

Telephone
Fax +49 241 4788110

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

IBIS KITCHEN RESTAURANT

Indulge yourself at our ibis kitchen Restaurant, open daily from 6pm. Whether you enjoy international dishes or regional specialties, our restaurant offers a wide selection to satisfy virtually all culinary tastes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  944 reviews

TripAdvisor Rating  3.9/5  787 reviews

Well located but unfortunately not too friendly

Customer review rating 3.5/5

Sylvia K. Couples - Confirmed reviews ALL

Dear Sylvia, Thank you very much for taking the time to share your experience with us. We are pleased to hear that you appreciate our central location and that you found your room to be clean and up to the expected ibis standard. Your loyalty and repeated visits mean a lot to us. At the same time, we are truly sorry to hear about your experience with our reception and bar staff. Please accept our sincere apologies if you felt unwelcome or uncomfortable during your stay. It is certainly not our intention to make any guest feel embarrassed, and we fully understand how unpleasant that situation must have been for you. We take your feedback very seriously and will address this matter internally with the teams involved. Our goal is to ensure a warm, respectful, and professional interaction at all times, and we regret that this standard was not met in your case. We would be happy to welcome you again and offer you a much more pleasant and seamless experience on your next visit. Kind regards Your ibis Aachen Marschiertor Team

good location, good stay, felt welcomed, fast checkin

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Dear Nicolaus, Thank you very much for your positive feedback regarding your stay in our establishment. We are very pleased to hear that you felt welcome during your time with us and appreciated the quick check-in. We take your comment about the somewhat grumpy check-out seriously, and we will discuss this within our team to further improve our service. Best regards, Your Team ibis Aachen Marschiertor

Good location

Customer review rating 4.5/5

Jb Business - Confirmed reviews ALL

Dear JB, Thank you very much for your positive feedback regarding your stay at our hotel. We are pleased to hear that you appreciated the location of our establishment and its proximity to the city center. We would like to apologize for the inconveniences regarding the billing and thank you for your patience. Your feedback helps us to further improve our service. Sincerely Your Team ibis Aachen Marschiertor

good stay

Customer review rating 4.5/5

Vanda Couples - Confirmed reviews ALL

Dear Vanda, Thank you very much for your positive feedback regarding your stay with us. We are very pleased to hear that you enjoyed the central location of our hotel, directly next to the main square of the old town. We hope to welcome you back soon and wish you all the best in the meantime. Kind regards, Your Team ibis Aachen Marschiertor

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Dear Crisanto, We sincerely thank you for your positive feedback. We are very pleased to hear that you noticed the cleanliness of our rooms as well as the guest areas. Our location and the friendliness of our staff are also very important to us, and your kind words are the greatest motivation for us. We hope to welcome you back soon. Best regards, Your Team ibis Aachen Marschiertor

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Other web-users rate our hotel

  • 578 reviews 9.3/10 Location
  • 629 reviews 6.8/10 Room
  • 571 reviews 8.5/10 Service
  • 13 reviews 5.8/10 WiFi
  • 447 reviews 8.9/10 Breakfast
  • 373 reviews 5.1/10 Comfort
  • 259 reviews 9.1/10 Cleanliness
  • 104 reviews 3.2/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.