Novotel Maastricht

Novotel Maastricht 4 stars

Customer review rating (ALL Rating) 4.2/5 1,369 reviews

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Description

Hotel extras

  • Easy accessible by car or train. Just 10 minutes from the heart of the city

  • Delicious breakfast, bar and restaurant

  • Air-conditioned, 100% non-smoking and 24/7 reception

  • Outdoor heated pool for hotel guests

ALLSAFE approved hotel

Hotel location

Novotel Maastricht

Sibemaweg 10
6227 AH MAASTRICHT
Netherlands

  • By plane

    BRUSSELS ZAVENTEM At 114km / 70 miles

  • By plane

    COLOGNE AIRPORT At 104km / 64 miles

  • By plane

    DUSSELDORF AIRPORT At 108km / 67 miles

  • By plane

    MAASTRICHT AACHEN At 15km / 9 miles

  • By plane

    MST/ AACHEN AIRPORT At 10km / 6 miles

  • By helicopter

    MST/AACHEN AIRPORT At 10km / 6 miles

  • By car

    CADIER&KEER / VAALS At 0km / 0 miles

  • By car

    WIJK 26 At 0km / 0 miles

  • By train

    CENTRAL STATION At 3km / 1 miles

  • By train

    MAASTRICHT CS At 2km / 1 miles

  • By train

    MAASTRICHT RANDWYCK At 1km / 1 miles

GPS:50.84499, 5.718246

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

WINNERS

Here, you choose where, when and what you want to eat and how much you want to eat. On the menu: healthy balanced dishes, vegetarian options, traditional fare. To sum up, a wide choice for all tastes and all appetites.

Our accommodation(s)

Spacious, contemporary in design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs. We treat your children as our VIP guests. Accommodation and breakfast are free of charge for one child up to 16 years old when sharing a room with their parents or grandparents.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,369 reviews

TripAdvisor Rating  4.0/5  1,224 reviews

Tough weekend

Customer review rating 3.0/5

Iaroslav T. Families - Confirmed reviews ALL

Cons - part of the information from the online check-in was missing from the receptionist, there was no room for early check-in (the ALL application promised the possibility of early check-in), the room was very small for two people with a child, the restaurant did not work in the evening, there was no voucher for a welcome drink ( perhaps my status was not displayed in the system?), there was no water in the room. Pluses - staff, swimming pool and courtyard of the hotel, children's room.

Great Staff

Customer review rating 4.5/5

L Couples - Confirmed reviews ALL

The front desk staff is great (especially Mitchell). Thanks for everything.

Dear Loic G., We very much appreciate your comments regarding your stay at the Novotel Maastricht. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dayenne Ritchi

Decent hotel

Customer review rating 3.0/5

Emanuele Families - Confirmed reviews ALL

Hotel is clean and the crew is kind, however overall experience for a 4* hotel is not great, but it was ok. Maybe we were unlucky that day, but the breakfast stuff was quite stodgy and overcooked. I really did not expect we had to pay the parking (maybe it was my oversight when I booked the hotel, I saw parking available, but did not look for the price). Overall the thing which annoyed me most was that the room fridge was empty (ok, to a certain extent), I had to go to the concierge to pick up some water and I was not able to charge it directly to the room, since I paid with the debit card instead of the credit card.

Lovely Hotel

Customer review rating 5.0/5

David M. Business - Confirmed reviews ALL

Love this hotel stay there when i can it is convenient for the city and work.

Dear David M., We very much appreciate your comments regarding your stay at the Novotel Maastricht. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nikki

Customer review rating 3.5/5

Fx G. Families - Confirmed reviews ALL

Hotel aging, long wait to check-in, parking fee

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