Novotel Maastricht 4 stars

Customer review rating (ALL Rating) 4.3/5 1,353 reviews

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Description

Hotel extras

  • The hotel is easy reachable by car or public transfer. Central Station is 10 minutes away.

  • Delicious breakfast, bar, restaurant and playground for kids

  • Air-conditioned, 100% non-smoking and 24/7 reception

  • Discover all the playing options we have for kids! Ask our Front Desk for more information.

Our accommodation(s)

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Room 1

Hotel location

Novotel Maastricht

Sibemaweg 10
6227 AH MAASTRICHT
Netherlands

GPS:50.84499, 5.718246

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

WINNERS

Here, you choose where, when and what you want to eat and how much you want to eat. On the menu: healthy balanced dishes, vegetarian options, traditional fare. To sum up, a wide choice for all tastes and all appetites.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,353 reviews

TripAdvisor Rating  3.9/5  1,278 reviews

Certificate of excellence 2024

Not Bad

TripAdvisor rating 3.0/5

kuppuswamy2025 Business - TripAdvisor review

Dear Guest, Thanks for your review about our hotel. We understand your concerns regarding the absence of drinking water in your room and the process for requesting room cleaning. Our aim is to provide a seamless and comfortable stay, and we regret that we fell short in these areas during your visit. Furthermore, we are disheartened to hear about your encounter with our front desk team; we take pride in our hospitality and apologize if you felt it was lacking. We hope you were able to appreciate our prime location, just a stone's throw away from Maastricht's vibrant city center and the convenience of exploring the surrounding areas of the beautiful South Limburg region. We are hoping to welcome you back in the future. All the best. Team Novotel Maastricht Tel +31 43 361 1811 frontoffice@novotelmaastricht.com

good location for my intuition

Customer review rating 4.0/5

Strukova Families - Confirmed reviews ALL

Dear Guest, We would like to thank you for this review about your recent experience in our hotel. We are delighted that you found our hotel to be quiet and clean, ensuring a peaceful and comfortable environment for your visit. At Novotel Maastricht, we pride ourselves on maintaining a high standard of cleanliness and serenity, so guests can relax and enjoy their stay. Nonetheless, we understand that you found our pricing during the TEFAF period to be on the higher side. We strive to provide competitive rates while ensuring the best possible service and amenities, and we regret if the cost did not meet your expectations. The period of TEFAF is indeed a peak time in Maastricht, and our prices reflect the increased demand. However, we value your feedback and will consider it when reviewing our pricing strategy. Finally, it is great to hear that you appreciated the convenient location of our hotel. Situated just 10 minutes from the heart of the city, Novotel Maastricht serves as a prime base for exploring the city\'s historical centre, shopping districts, and nearby attractions. We hope that the accessibility added to the enjoyment of your trip. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Team Novotel Maastricht Tel +3… fr…

Good Novotel

Customer review rating 4.0/5

Noelene Couples - Confirmed reviews ALL

Dear Noelene, We would like to thank you for this review about your recent experience in our hotel. We are pleased that you found our hotel to be a pleasant place for your stay. Our team is dedicated to ensuring that our guests feel welcomed and comfortable. However, we apologize for the inconvenience you experienced with the electric car charging station. We understand how important it is for these facilities to be fully functional and are looking into the matter to prevent such issues from occurring in the future. Nonetheless, we are delighted to hear that our location was convenient for your visit to Tefaf. Our proximity to various attractions and easy access to transport options make for an ideal base for exploring Maastricht and its surrounding areas. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Team Novotel Maastricht Tel +3… fr…

Good

Customer review rating 3.5/5

Dr S. Business - Confirmed reviews ALL

Dear Dr, Thank you for taking the time to share your review. We are delighted that your overall experience at Novotel Maastricht was satisfactory. It is great that you found the cleanliness and our sustainable development initiatives to your liking. We hope we will have the opportunity to see you again in the future. Best regards, Team Novotel Maastricht Tel +3… fr…

Good Novotel.

Customer review rating 4.5/5

Yuen Friends - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your review. We are truly heartened to hear about your positive stay with us at Novotel Maastricht. We are delighted that you found our hotel to be conveniently located for your exploration of the city and nearby attractions, and that you appreciated the comfort of our rooms. It is great that the design of our showers met your expectations, ensuring a more enjoyable experience. Moreover, we are pleased that our team\'s efficiency and friendliness stood out to you during your visit. We also value your appreciation for the sustainable option to skip housekeeping, which aligns with our \'Go Green\' hotel initiatives. We hope we will have the opportunity to see you again in the future. Best regards, Team Novotel Maastricht Tel +3… fr…

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Other web-users rate our hotel

  • 496 reviews 8.2/10 Location
  • 981 reviews 6.8/10 Room
  • 961 reviews 8.8/10 Service
  • 9 reviews 8.9/10 WiFi
  • 593 reviews 8/10 Breakfast
  • 414 reviews 6.5/10 Cleanliness
  • 269 reviews 5.9/10 Food
  • 265 reviews 3.6/10 Value

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