Novotel Maastricht 4 stars

Customer review rating (ALL Rating) 4.3/5 1,051 reviews

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Sibemaweg 10, 6227 AH MAASTRICHT, Netherlands

Description

Hotel extras

  • The hotel is easy reachable by car or public transfer. Central Station is 10 minutes away.

  • Delicious breakfast, bar, restaurant and playground for kids

  • Air-conditioned, 100% non-smoking and 24/7 reception

  • Discover all the playing options we have for kids! Ask our Front Desk for more information.

Our accommodation(s)

Hotel location

Novotel Maastricht

Sibemaweg 10
6227 AH MAASTRICHT
Netherlands

GPS:50.84499, 5.718246

Telephone
Fax +31 43 361 6044

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

WINNERS

Here, you choose where, when and what you want to eat and how much you want to eat. On the menu: healthy balanced dishes, vegetarian options, traditional fare. To sum up, a wide choice for all tastes and all appetites.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,051 reviews

TripAdvisor Rating  3.9/5  1,290 reviews

Customer review rating 5.0/5

Vanessa Business - Confirmed reviews ALL

I enjoyed my stay Nice and clean rooms with a comfy bed

Customer review rating 4.5/5

Henri-jean F. Solo - Confirmed reviews ALL

The room was quiet and comfortable. The staff was nice at the reception desk.

Dear Henri-Jean, Thank you for taking the time to share your review. We are delighted to hear you had a comfortable stay with us. It’s wonderful you found your room quiet and enjoyed interactions with our reception team. Our staff takes pride in creating welcoming moments for every guest. That said, we regret any inconvenience caused during your booking process. Our website team continuously works to improve digital accessibility while maintaining security standards. Finally, we’re pleased your overall experience reflects the quality we strive for. The Groene Loper trail starts right by our hotel, offering quick access to Maastricht’s vibrant center for your next visit. It would be a pleasure to welcome you back on a future occasion. Kind regards, Team Novotel Maastricht Tel +3… fr…

Customer review rating 2.0/5

Tarik S. Business - Confirmed reviews ALL

Very friendly staff, but the hotel is really in need of a rennovation, especially the bathrooms. The breakfast is really overpriced, especially considering that there were faily no options of fresh fuits nor fresh juice, and the quality of the bread and egg plats were not there.

Dear Tarik, Thank you for taking the time to review your recent stay. We are pleased to know that the friendliness of our team stood out during your stay. Creating a welcoming environment is always a priority, and your recognition motivates us to keep improving. We sincerely apologize that your experience fell short in some areas. Our hotel completed renovations in 2018 and we continuously monitor guest feedback to plan future updates. Regarding your breakfast observations, we offer a daily buffet with seasonal produce and will review how we present freshness. Your loyalty as an ALL member is valued, and we’re exploring ways to enhance program benefits while maintaining fair pricing across services. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay. Kind regards, Team Novotel Maastricht Tel +3… fr…

Customer review rating 5.0/5

Naveen M. Couples - Confirmed reviews ALL

It was located on a very convenient location , also the rooms were good and the staff was nice.

Dear Naveen, Thank you very much for your kind feedback. We are delighted to hear that you enjoyed your stay at Novotel Maastricht. It was a pleasure to read that our convenient location and welcoming team contributed to your positive experience. Our staff takes great pride in providing attentive service, and we’re glad this enhanced your visit. We also appreciate your kind words about the comfort of our rooms, designed to offer a relaxing space for our guests. We hope your explorations of Maastricht’s vibrant city center and surrounding areas were as memorable as your time with us. We look forward to seeing you again. Kind regards, Team Novotel Maastricht Tel +3… fr…

Customer review rating 4.5/5

Cameron L. Couples - Confirmed reviews ALL

All the staff were helpful and friendly. Made us feel very welcome.

Dear Cameron, Thank you for choosing our hotel. We’re delighted your stay at Novotel Maastricht left such a positive impression. Our team takes great pride in creating welcoming moments for every guest. Knowing you found everyone helpful and enjoyed our facilities truly motivates us to keep delivering memorable experiences. Your generous recommendation of both our hotel and the ALL loyalty program means the world to our dedicated staff. Situated near the city center and with easy access to various attractions, we aim to be a convenient base for all our guests’ adventures. We hope you had the chance to explore Maastricht’s charming streets and vibrant culture during your visit. We hope to see you for another enjoyable stay, Kind regards, Team Novotel Maastricht Tel +3… fr…

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Other web-users rate our hotel

  • 401 reviews 8/10 Location
  • 720 reviews 6.6/10 Room
  • 741 reviews 8.6/10 Service
  • 7 reviews 7.7/10 WiFi
  • 421 reviews 8.3/10 Breakfast
  • 325 reviews 6.7/10 Cleanliness
  • 204 reviews 5.9/10 Food
  • 196 reviews 3.2/10 Value

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