ibis Istanbul Esenyurt 3 stars

Customer review rating (ALL Rating) 4.5/5 518 reviews

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Description

Hotel extras

  • Close proximity to Tuyap Fair and Congress Center.

  • Easy access to public transportation.

  • Free high speed Wi-Fi access through the hotel.

  • Free Indoor Parking area.

  • Close proximity to shopping centers.

Our accommodation(s)

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Hotel location

ibis Istanbul Esenyurt

Guzelyurt Mah. Haramidere, E-5 Karayolu, Kuzey Yanyol, No:5-7 Esenyurt
34515 ISTANBUL
Turkey

GPS:41.00703, 28.6644

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

RESTAURANT

In the evening, the Café offers a themed approach to dining, with themes varying from one Ibis to another. Sit down, enjoy a drink or a bite to eat in a nice, friendly place. What could be simpler !

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  518 reviews

Customer review rating 2.0/5

Himanshu A. Business - Confirmed reviews ALL

The hotel is well maintained on the exterior. Staff is smiling and location is awesome for Tuyap Convention Center. But once you enter in the room. You smell smoke and other weird things. Beds are comfortable and clean. Toilets are clean Heavy noise of traffic from highways as windows are not isolated and old to stop noise. The air conditioning doesn’t work just suffocating in the room. If you are staying for one day and if you smoked you will not feel it. For me as non smoker it was a nightmare. Restaurant comes handy when you come late at night but closes at 10pm. So be quick

Dear Valued Guest, Thank you for taking the time to share your detailed feedback with us. We are pleased to hear that you appreciated our hotel’s location, especially its proximity to the Tuyap Convention Center, as well as the friendliness of our team and the cleanliness and comfort of the beds and bathrooms. At the same time, we sincerely regret to learn that your stay was negatively affected by cigarette odor, noise disturbance, and concerns regarding the air conditioning. As a non-smoker, we completely understand how uncomfortable exposure to smoke can be, and we are truly sorry that this impacted your comfort during your stay. Please be assured that your comments regarding room odor, sound insulation, window condition, and air conditioning performance have been shared with the relevant departments for careful review and necessary follow-up. Guest comfort is extremely important to us, and feedback such as yours helps us identify areas requiring improvement. We also appreciate your note regarding the restaurant availability for late arrivals and thank you for highlighting this convenience. We value your feedback and sincerely hope to have the opportunity to welcome you again and provide you with a far more comfortable experience in the future. Kind regards, İbrahim Pekyürek Front Office Manager

Customer review rating 1.0/5

Ali O. Business - Confirmed reviews ALL

Overnight unrealistic prices increase (500%)

Dear Valued Guest, Thank you for sharing your feedback with us. We are sorry to learn that our pricing did not meet your expectations. Room rates may vary depending on several factors such as demand, availability, seasonal periods, events, and booking dates. While dynamic pricing is applied in line with market conditions, we understand that sudden price differences can sometimes be disappointing. Please be assured that we continuously aim to offer competitive rates together with the quality of service and comfort we provide. We appreciate your feedback, as it helps us better understand our guests’ expectations, and we hope to have the opportunity to welcome you again in the future. Kind regards, İbrahim Pekyürek Front Office Manager

Customer review rating 4.0/5

Ayrat F. Couples - Confirmed reviews ALL

Decent rest, clean rooms, bathroom had cigarette smoke odor on one occasion, perhaps fumes creeped in from smoking floor. Did not happen again over 2-day stay, though.

Dear Valued Guest, Thank you very much for your detailed feedback and for clarifying your location rating. We are pleased to hear that you found our location convenient for Beylikdüzü, with easy access to major transportation options such as Güzelyurt and the nearby Havaist airport bus. It is also great to know that you had a comfortable stay and appreciated the cleanliness of our rooms. At the same time, we sincerely apologize for the cigarette smoke odor you experienced in the bathroom on one occasion. Even if temporary, this is not the experience we aim to provide. Your comment has been shared with the relevant teams to ensure closer monitoring and to prevent similar situations. We truly appreciate your balanced and constructive feedback and hope to welcome you again for an even better experience. Kind regards, İbrahim Pekyürek Front Office Manager

Customer review rating 4.0/5

Hakan K. Business - Confirmed reviews ALL

Highly noise isozlation. I had a well sleep.

Dear Valued Guest, Thank you very much for your kind feedback. We are delighted to hear that you had a restful sleep and appreciated our sound insulation, convenient location, and the comfort and cleanliness of your room and bed. Your satisfaction is our greatest reward. We truly look forward to welcoming you back for another pleasant stay. Kind regards, İbrahim Pekyürek Front Office Manager

Customer review rating 5.0/5

Kouao B. Friends - Confirmed reviews ALL

Professional staff and very comfortable room

Dear Valued Guest, Thank you very much for your perfect 100/100 rating and for sharing your kind comments. We are truly delighted to learn that you found your stay very comfortable and appreciated the professionalism of our team. Providing a welcoming atmosphere combined with attentive and high-quality service is at the heart of our hospitality approach, and your feedback is a wonderful recognition of these efforts. It is equally rewarding to know that your room contributed to a relaxing and comfortable experience. We sincerely look forward to welcoming you back for another flawless stay in the near future. Kind regards, İbrahim Pekyürek Front Office Manager

Other web-users rate our hotel

  • 222 reviews 9.2/10 Location
  • 322 reviews 7.3/10 Room
  • 602 reviews 9.2/10 Service
  • 7 reviews 8.6/10 WiFi
  • 244 reviews 9/10 Cleanliness
  • 130 reviews 8.8/10 Breakfast
  • 84 reviews 8.2/10 Food
  • 61 reviews 8.5/10 Vibe

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