ibis Istanbul Esenyurt 3 stars

Customer review rating (ALL Rating) 4.5/5 522 reviews

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Description

Hotel extras

  • Close proximity to Tuyap Fair and Congress Center.

  • Easy access to public transportation.

  • Free high speed Wi-Fi access through the hotel.

  • Free Indoor Parking area.

  • Close proximity to shopping centers.

Our accommodation(s)

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Room 1

Hotel location

ibis Istanbul Esenyurt

Guzelyurt Mah. Haramidere, E-5 Karayolu, Kuzey Yanyol, No:5-7 Esenyurt
34515 ISTANBUL
Turkey

GPS:41.00703, 28.6644

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

RESTAURANT

In the evening, the Café offers a themed approach to dining, with themes varying from one Ibis to another. Sit down, enjoy a drink or a bite to eat in a nice, friendly place. What could be simpler !

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  522 reviews

Customer review rating 1.5/5

Fabian B. Business - Confirmed reviews ALL

Dear Valued Guest, Thank you for sharing your feedback with us. We are sorry to learn about your disappointment regarding your stay. After reviewing our records, we would like to clarify that your reservation was assigned to a non-smoking room. Nevertheless, we understand that any perceived odor can negatively affect the guest experience, and we regret any discomfort this may have caused. Regarding your invoice request, please accept our apologies for the delay. We would be happy to assist you and ensure that your invoice is forwarded as soon as possible. Thank you for bringing these matters to our attention. We hope to have the opportunity to restore your confidence in us during a future stay. Kind regards, İbrahim Pekyürek Front Office Manager

Customer review rating 4.5/5

Mahsa T. Solo - Confirmed reviews ALL

Sayın Misafirimiz, Değerli yorumunuz ve güzel tavsiyeniz için çok teşekkür ederiz. Konaklamanızdan memnun kalmanız ve otelimizi arkadaşlarınıza tavsiye edecek olmanız bizleri son derece mutlu etti. Özellikle ekip üyelerimiz Cemalcan ve Döndü hakkında paylaştığınız nazik sözleriniz için ayrıca teşekkür ederiz. Kendilerinin güler yüzlü, nazik ve misafirperver hizmetlerinin konaklamanıza olumlu katkı sağlamış olması bizim için büyük bir memnuniyettir. Güzel geri bildiriminizi kendileriyle ve tüm ekibimizle paylaşacağımızdan emin olabilirsiniz. Sizi tekrar otelimizde ağırlamaktan büyük mutluluk duyacağız. Saygılarımızla, İbrahim Pekyürek Ön Büro Müdürü

Customer review rating 2.0/5

Himanshu A. Business - Confirmed reviews ALL

Dear Valued Guest, Thank you for taking the time to share your detailed feedback with us. We are pleased to hear that you appreciated our hotel’s location, especially its proximity to the Tuyap Convention Center, as well as the friendliness of our team and the cleanliness and comfort of the beds and bathrooms. At the same time, we sincerely regret to learn that your stay was negatively affected by cigarette odor, noise disturbance, and concerns regarding the air conditioning. As a non-smoker, we completely understand how uncomfortable exposure to smoke can be, and we are truly sorry that this impacted your comfort during your stay. Please be assured that your comments regarding room odor, sound insulation, window condition, and air conditioning performance have been shared with the relevant departments for careful review and necessary follow-up. Guest comfort is extremely important to us, and feedback such as yours helps us identify areas requiring improvement. We also appreciate your note regarding the restaurant availability for late arrivals and thank you for highlighting this convenience. We value your feedback and sincerely hope to have the opportunity to welcome you again and provide you with a far more comfortable experience in the future. Kind regards, İbrahim Pekyürek Front Office Manager

Customer review rating 1.0/5

Ali O. Business - Confirmed reviews ALL

Dear Valued Guest, Thank you for sharing your feedback with us. We are sorry to learn that our pricing did not meet your expectations. Room rates may vary depending on several factors such as demand, availability, seasonal periods, events, and booking dates. While dynamic pricing is applied in line with market conditions, we understand that sudden price differences can sometimes be disappointing. Please be assured that we continuously aim to offer competitive rates together with the quality of service and comfort we provide. We appreciate your feedback, as it helps us better understand our guests’ expectations, and we hope to have the opportunity to welcome you again in the future. Kind regards, İbrahim Pekyürek Front Office Manager

Customer review rating 4.0/5

Ayrat F. Couples - Confirmed reviews ALL

Dear Valued Guest, Thank you very much for your detailed feedback and for clarifying your location rating. We are pleased to hear that you found our location convenient for Beylikdüzü, with easy access to major transportation options such as Güzelyurt and the nearby Havaist airport bus. It is also great to know that you had a comfortable stay and appreciated the cleanliness of our rooms. At the same time, we sincerely apologize for the cigarette smoke odor you experienced in the bathroom on one occasion. Even if temporary, this is not the experience we aim to provide. Your comment has been shared with the relevant teams to ensure closer monitoring and to prevent similar situations. We truly appreciate your balanced and constructive feedback and hope to welcome you again for an even better experience. Kind regards, İbrahim Pekyürek Front Office Manager

Other web-users rate our hotel

  • 224 reviews 9.2/10 Location
  • 330 reviews 7.3/10 Room
  • 618 reviews 9.2/10 Service
  • 7 reviews 8.6/10 WiFi
  • 250 reviews 9.2/10 Cleanliness
  • 129 reviews 9/10 Breakfast
  • 91 reviews 8.8/10 Food
  • 62 reviews 8.7/10 Vibe

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