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Mercure Paris Montmartre Sacré-Coeur Hotel 4 stars

Customer review rating 4.4/5 9,523 reviews

ALLSAFE approved hotel

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Mercure Paris Montmartre Sacré-Coeur Hotel
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+ 11 Services

Hotel extras

  • Labelled ALLSAFE by Bureau Veritas

  • Stunning view of the monuments & rooftops of Paris from our Privilege Rooms

  • Easy access: 2 metro lines just 219 yards (200meters) away

  • "Wojo" coworking space and fitness room open 24/7.

  • Terrace, petanque, and garden with breathtaking views of Paris' rooftops

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public indoor parking Paying
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry
  • Boutiques/shopping
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Babysitting on request
Business services
  • 1 Meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Mercure Paris Montmartre Sacré-Coeur Hotel

3 rue Caulaincourt
75018 paris
france

Tel: +330144697070

Fax: (+33)1/44697071

Check-in from 12h00

Check out up to 12h00

  • PORTE DE CLICHY :  54 PLACE DE CLICHY

  • PORTE DE MONTMARTRE :  95 RUE CAULAINCOURT

  • PORTE DE VERSAILLES :  80 RUE CAULAINCOURT

  • PLACE DE CLICHY :  13 , 2 PLACE DE CLICHY

  • By plane

    PARIS ORLY At 25km / 15.63 miles

  • By plane

    PARIS ROISSY CDG At 20km / 12.5 miles

  • By helicopter

    HELIPAD ISSY At 8km / 5 miles

  • By train

    GARE SAINT-LAZARE At 1km / 0.62 miles

  • By train

    GARE SAINT-LAZARE At 1km / 0.62 miles

  • By train

    PARIS EST At 3km / 1.86 miles

  • By train

    PARIS NORD At 1km / 0.63 miles

  • By train

    PARIS NORD At 2.5km / 1.55 miles

  • By train

    PARIS ST LAZARE At 1km / 0.63 miles

GPS :48.885048, 2.329923

Our accommodation(s)

Our spacious and modern Superior and Privilege rooms offer comfortable and pleasant living spaces for your business or leisure stays. Enjoy views of the Parisian monuments from our rooms with views.

Our restaurants and bars

Discover Speak'Art bar in Paris and relax in this outdoor exchange in the heart of Montmartre. Enjoy cocktails and brunch on its tree-lined terrace. Simplified à la carte offer available. Book exclusively

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 70

  • Maximum capacity: 50 people

Find out more

Our guest reviews for
Mercure Paris Montmartre Sacré-Coeur Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

9,523 reviews

tripadvisor

TripAdvisor Rating 4.0/5

3,108 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Satisfactory stay

Customer review rating 4.0/5

Anonymous Business - 14/07/2021 Confirmed reviews ALL

Business trip for 8 nights. Hotel has a convenient central location but my room (649) was very noisy during the day and evenings. I would have liked breakfast to be available earlier - most days 7am was too late for me.

Dear Marianne b., Thank you for taking the time to write to us following your stay at the Mercure Paris Montmartre. We are delighted that you enjoyed our team and that you felt safe with us. I am sorry to read that your room #649 was too noisy. During your next stay, do not hesitate to specify that you wish a quieter room and our team will do everything to satisfy you. I also take good note of your remark about the breakfast, for the moment the affluence of the hotel does not allow us to extend the time slot but it is for soon we hope! Sincerely, Claire BASCHIERA Responsable Expérience Client Hôtel Mercure Paris Montmartre

Friendly staff, missing covid measures

Customer review rating 3.5/5

Christophe L. Families - 13/07/2021 Confirmed reviews ALL

We were there for 1 night for a family trip. Hotel is well situated close to place Clichy and Montparnasse. Friendly staff. Clean. Breakfast was served as buffet, which knowing how corona numbers are increasing is very surprising. Disinfectant gel is everywhere but I didn't see many people from staff or clients use it.

Dear Christophe L., Thank you for taking the time to write to us following your stay at the Mercure Paris Montmartre. We are delighted that you appreciated our team and the location of the hotel. I take good note of your comment about the buffet breakfast, please know that we adapt to the standards of the Accor All Safe label which authorizes us to offer a buffet breakfast. Next time, do not hesitate to ask for an in-room breakfast if you prefer. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Claire BASCHIERA Responsable Expérience Client Hôtel Mercure Paris Montmartre

Well located, quiet and very good service

Customer review rating 5.0/5

Michael Solo - 29/06/2021 Confirmed reviews ALL

I wanted to stay in the Montmarte district, and felt more comfortable with an ACCOR brand hotel following up on COVID. This location is very convenient as it is 3 minutes from the METRO Place de Clichy which has two lines #2 and #13. One can be in front of the Louvre in less than 15 mintues and 20 minutes to get to Gare de Lyon. #13 also runs out to San Denis. The Montmarte district along with Sacre-Coeur is a 15 minute walk. Nice restaurants on the Rue Abbesses are very close. The hotel is very nice and well run. They will bring your breakfast to your room (no charge) if you ask. Rooms are standard Mercure quality, which I appreciate as they have all of the essentials. This is a good value for money. I really recommend. I stayed 4 nights.

Dear Michael E., Thank you very much for taking the time to let us know about your stay at the Mercure Paris Montmartre. It is a real pleasure to receive such a detailed review as yours! We are delighted that our location made your stay more pleasant and especially that you appreciated our team and the breakfast that was served in your room #832. All our team sincerely thanks you for this so positive and motivating feedback for the future. We hope to have the pleasure of welcoming you again soon. Sincerely, Claire BASCHIERA Responsable Expérience Client Hôtel Mercure Paris Montmartre

As expected

Customer review rating 3.5/5

Daniel Ö. Business - 10/10/2020 Confirmed reviews ALL

Good despite, the needed, Covid measures. But of course it is nice with a daily cleaning...

Dear Daniel O., Thank you for taking the time to write to us following your stay at Hotel Mercure Paris Montmartre Sacré-Coeur. We are happy that you enjoyed your stay with us. For health and safety reasons, we no longer offer the daily room cleaning service. This way, no one has the opportunity to contaminate your space with germs. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Claire BASCHIERA Responsable Expérience Client Hôtel Mercure Paris Montmartre
Customer review rating 5.0/5

Angalie T. Friends - 30/09/2020 Confirmed reviews ALL

My stay was wonderful, staff were very helpful, only one problem I would like to see a sink in the toilet for washing hands - because every need to open the doors, it can Be unsanitary touching door handles Everything else were great as usual Thank you

Dear Angalie L., Thank you very much for taking the time to write to us following your stay with us at the Mercure Paris Montmartre. It is with great pleasure that I will pass on your compliments to our teams. They will be happy to have you back. I also take note of your remark concerning the sink in the toilet. We hope to see you again with us very soon during a future stay! Yours sincerely, Claire BASCHIERA Responsable Expérience Client Hôtel Mercure Paris Montmartre

Well located and nice

Customer review rating 5.0/5

Eric Solo - 21/09/2020 Confirmed reviews ALL

Nice and comfortable

Dear Eric C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Montmartre Sacré-Coeur. It is always a pleasure to receive positive feedback. I will personnally share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Claire BASCHIERA Responsable Expérience Client Hôtel Mercure Paris Montmartre

Enjoyed the facilities provided by you.

Customer review rating 4.0/5

Jim C. Couples - 17/03/2020 Confirmed reviews ALL

Room good, location great, rates ok, plenty of food for breakfast but stay away from the bacon and grey! scrambled eggs.

Dear James C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Montmartre Sacré-Coeur. It is always a pleasure to receive positive feedback. However, I am sorry that you did not appreciate the bacon and eggs from the breakfast. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Claire BASCHIERA Responsable Expérience Client Hôtel Mercure Paris Montmartre

Well located

Customer review rating 4.0/5

Anonymous Business - 16/03/2020 Confirmed reviews ALL

Well located. Nice room. They should migrate towards Smart TVs.

Dear Santiago P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Montmartre Sacré-Coeur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Claire BASCHIERA Responsable Expérience Client Hôtel Mercure Paris Montmartre

Good stay

Customer review rating 4.0/5

Leo G. Couples - 12/03/2020 Confirmed reviews ALL

The hotel is very nice, well located and a great bathroom.

Dear Leonardo G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Montmartre Sacré-Coeur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Claire BASCHIERA Responsable Expérience Client Hôtel Mercure Paris Montmartre

Well located

Customer review rating 3.5/5

Nm Friends - 10/03/2020 Confirmed reviews ALL

The stay was short but pleasant. The location is good. The reception looks good and the stuff is friendly and polite. However, rooms do not look like four star hotel. There is a lack of complementary stuff as shoehorn or some bath stuff.

Dear Madam, We thank you warmly for your return from your recent stay at the Mercure Paris Montmartre Sacré-Cœur Hotel. We are pleased that the location of the hotel was pleasant for you. Also, may you have enjoyed the warm welcome of our team. Regarding toiletries, there is a wider range of products in our privileged rooms, as well as slippers and bathrobes. However, these items remain at your disposal at the reception. Thank you again for sharing your experience, and we hope that your next visit will be as enjoyable as the previous one. Yours sincerely Claire BASCHIERA Responsable Expérience Client Hôtel Mercure Paris Montmartre

Great stay extremely customer friendly

Customer review rating 5.0/5

Marcel Business - 08/03/2020 Confirmed reviews ALL

We enjoyed our stay very much. During the onlinr booking when using the ALL app something went wrong. The local team was very cooperative and helpfull fixing the issue. The rooms are clean staff is very friendly, location for us was perfect.

Dear Marcel, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Montmartre Sacré-Coeur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Claire BASCHIERA Responsable Expérience Client Hôtel Mercure Paris Montmartre

Good location, easy check in / out

Customer review rating 4.5/5

Anonymous Couples - 04/03/2020 Confirmed reviews ALL

Excellent location with metro links close by and ample restaurants within walking distance. Good size clean rooms, breakfast choices are good and available in room if required.

Dear Sir, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Montmartre Sacré-Cœur. It is always a pleasure to receive positive feedback. We are delighted that your breakfast was a good time for you. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Claire BASCHIERA Responsable Expérience Client Hôtel Mercure Paris Montmartre

Weekend break

Customer review rating 5.0/5

Boyd Friends - 03/03/2020 Confirmed reviews ALL

Great location and facilities, super friendly staff. Good breakfast buffet.

Dear Boyd, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Montmartre Sacré-Cœur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that these comments will serve as an encouragement to all our staff in our efforts to continually improve the quality of our services. Feel free to share your experience with other users on our Google and TripAdvisor pages. Thank you again for sharing your experience, and we hope that your next visit will be as enjoyable as the previous one. Translated with www.DeepL.com/Translator (free version) Sincerely, Claire BASCHIERA Responsable Expérience Client Hôtel Mercure Paris Montmartre

Good alternative

TripAdvisor rating 4.0/5

Herr-Luisito Friends getaway - 05/11/2019 TripAdvisor review

Nice hotel, rooms and lobby are clean, good location, comfortable bed. Staff were not too friendly, sometimes distracted on the phone, chatting each other. Furthermore, we were refused to have a drink in the room next to the reception, even it was completely empty, we did not behave rude, disordered or noisy, then it does not make sense to have it as "available" if guests cannot use it. Dissapointing.

Close to the Moulin Rouge

TripAdvisor rating 4.0/5

yannickgu Couples - 20/10/2019 TripAdvisor review

The staff is attentive and the service very good. The room was perfectly well maintained. The hotel, located a stone's throw from the Moulin Rouge, offers a very pleasant place to stay and all the usual services.

Thank you Yannick for your nice review following your stay at the Mercure Paris Montmartre. We will be happy to welcome you again soon ! Clémence, Guest Experience Manager

Great Weekend Break

TripAdvisor rating 4.0/5

Kate U Friends getaway - 14/08/2019 TripAdvisor review

Stayed for a long weekend - breakfast was below average and some of the staff were not very helpful but overall enjoyed the stay and would recommend. I would book another Mercure hotel based in this stay.

5 stars, BUT......

TripAdvisor rating 5.0/5

le-dolly Couples - 08/08/2019 TripAdvisor review

We have stayed many times at this hotel over the past 2 decades and are always more than satisfied, BUT, this time there was a broken shower in our room and repeated requests, to front desk staff and the floor manager over four days had the result of nothing being done to rectify the problem. A plumber did call on the room, but said he would return the next morning as he was unable to repair the fault. HE DID NOT RETURN, and the fault remained so for the rest of our stay. Luckily as we are expert bricoleurs and the fault was not insurmountable,we were able to sort the problem with a small length of string. Otherwise the stay was more than pleasant, the staff were more than courteous and in the main, helpful. The general public areas are clean and tidy. The Bar is good with an outside terrace, but a little pricey. Breakfast is something to behold, fantastic. Hot cooked food, unlimited hot drinks, cold buffets and breads make for a very wholesome start to the day. Even with the niggles at the start of this review, I have no hesitation of recommending this hotel.

Hello Thank you for this very good grade and recommendation. Please accept our apologies for the situation encountered about the broken shower in your room. Of course, it is abnormal that the problem has not been solved by our teams and I am sorry for the inconveniences. Your remark has been forwarded to our technical manager so that it does not happen again. Despite this, we are happy that you had a pleasant stay with us and we hope to see you again soon in Montmartre. Best regards, Clémence, Guest Experience Manager

a simple hotel is a very good location

TripAdvisor rating 3.0/5

111nancye Couples - 27/06/2019 TripAdvisor review

I think that a prestige room should have offered a complimentary breakfast, and that the room for which we paid more should have more nicely appointed. (I thought that 19 euros for a breakfast was too much - even by Parisian standards..)

Hello Nancy, Thank you for your feedback. We are sorry to read that our Privilege room did not meet your expectations. Breakfast can be included with our Privilege rooms, depending on the offer you choose to book. Moreover, in addition to a beautiful view on the Eiffel Tower or the Sacré-Coeur, our Privilege Rooms offer additional comfort in comparison to our Superior Rooms: mini bar with drinks offered, memory pillows, bathrobes and slippers, Nespresso coffee, toiletries in the bathroom, etc. I remain at your disposal if you need further information. Best regards, Clémence, Guest Experience Manager

Great location and great rooms

TripAdvisor rating 5.0/5

chamin36 Couples - 11/06/2019 TripAdvisor review

This was a great stay in Paris as rooms were big enough compare to Paris hotels. Also clean rooms and I already got a free upgrade been an Accor member. This was at a great location too as many restaurants by walking distance and train stations are located within few minutes of walking distance too. Only disappointment I had when I went to check-in one of the girl at the reception said theirs no room available without listening or checking my booking as I went early on the day to check-in but I have already paid for previous night so she shouldn't have spoken to me like that.But I was unable to make it for my 1st night due to flight cancellation. And I was in a rush to get ready to go to Roland Garros Semi Final Matches so I needed my room ASAP. Luckily other gentleman at the reception quickly act on it and sort out my room straightaway. I do recommend this place very much.

Hello, Thank you for taking the time to share your experience. We are delighted that you had a great experience at the Mercure Paris Montmartre. We hope to see you again soon ! Best regards, Clémence, Guest Experience Manager

Could have been better

TripAdvisor rating 3.0/5

jacqui_payne1 Couples - 01/05/2019 TripAdvisor review

I thought this hotel was below the general standard of a Mercure Hotel. Paper cups for tea and coffee. We were told we had a nil balance on our account when we checked out, yet there was an extra fee charged after check out. We had pre paid our accommodation.

Hello Mrs Payne, Thank you for taking the time to share your experience. We are sorry that your stay has not been up to your expectations, and we beg you to accept our sincerest apologies for the disappointment this has caused you. Could you please give us more details concerning the extra fee charged after your check-out ? Best regards, Clémence, Guest Experience Manager

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