Mercure Paris Montmartre Sacré-Coeur Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 1,820 reviews

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Mercure Paris Montmartre Sacré-Coeur Hotel - Image 1
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Mercure Paris Montmartre Sacré-Coeur Hotel - Image 4
3 rue Caulaincourt, 75018 PARIS, France

Description

Hotel extras

  • Outdoor public car park & simplified catering

  • Stunning view of the monuments & rooftops of Paris from our Privilege Rooms

  • Close to Sacré-Coeur with easy access: 2 metro lines within 220 yards

  • Wojo co-working space and fitness center open 24/7.

  • Terrace, pétanque and garden with breathtaking views of Paris' rooftops

Our accommodation(s)

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Hotel location

Mercure Paris Montmartre Sacré-Coeur Hotel

3 rue Caulaincourt
75018 PARIS
France

GPS:48.885048, 2.329923

Telephone
Fax +33 1 44 69 70 71

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

LE SPEAKART BAR

Discover Speak Art bar in Paris and relax in this outdoor location in the heart of Montmartre. Enjoy cocktails and brunch on its tree-lined terrace. Simplified a la carte offer available.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,820 reviews

TripAdvisor Rating  4.0/5  3,375 reviews

Perfect location for Montmartre

TripAdvisor rating 5.0/5

Conrad K TripAdvisor review

This was our fifth stay. The location is perfect for exploring Montmartre. In fact, the Montmartre cemetery, the final resting place of many illustrious people, is just on the other side of the street. The hotel is close to the Place de Clichy and Blanche metro stations. Though not a luxury hotel, the rooms are comfortable, clean, well maintained and really big for Paris — about 24 square meters. Our “Privilege” room had a Nespresso machine and kettle and there were complementary sodas and juice each day. Absolutely satisfied with everything.

Great location

Customer review rating 5.0/5

Mr O. Couples - Confirmed reviews ALL

Outstanding staff customer service. We stay here often and would never stay anywhere else when visiting Paris. Plenty of bars, restaurants in the area and extremely close to Metro. Always clean and nice atmosphere.

Dear, Thank you for your kind words! We're delighted to hear that you enjoyed our great location and experienced outstanding customer service during your stay at Mercure Paris Montmartre. It's always a pleasure to welcome you back, and we're thrilled to be your go-to hotel when visiting Paris. The proximity to bars, restaurants, and the metro certainly makes exploring the city easier, and we're glad you appreciated the clean and welcoming atmosphere. We look forward to hosting you again soon! Best regards, Abdoulaye Quality Manager.

Bad value for money

TripAdvisor rating 2.0/5

annasG3435UY TripAdvisor review

This hotel would not get even 3 stars anywhere else. Outdated tacky red plastic decor. Worn out furniture, stains everywhere. Very dirty, hair on the wall, the cleaners won't even white the table. Very noisy, bad windows, cars beeping all night long, cardboard walls, you hear every move and bang next door. Zero facilities at the hotel, barely any toiletries, no mini bar in the room, not even a table of water. No rooftop bar or terrace or anywhere to have a decent view of Paris from the very top floor. No spa, no pool. Horrible hard spring beds from WW2 times. The breakfast is ok, you have to pay extra for it and the location is good. Right next to Moulin Rouge. Very bad value for money for 200 EUR per night.

Dear, Thank you for sharing your impressions of your recent stay at the Mercure Paris Montmartre. We are sorry to hear that your experience did not live up to your expectations and we apologize for the inconveniences encountered. We regret that the decoration and the condition of certain elements of the room did not meet your criteria. Please be assured that we take the issues of cleanliness and maintenance very seriously. We will immediately review our cleaning procedures to ensure that they meet the standards we wish to offer our guests. We are also sorry that the comfort of the room and the available amenities were not satisfactory. Your feedback is valuable and will allow us to improve our facilities and our offer. Thank you for sharing your comments with us. We hope to have the opportunity to welcome you again to demonstrate our commitment to improving our service. Kind regards, Abdoulaye, Quality Manager

Mercure, S'il vous plaît, aidez-nous

TripAdvisor rating 2.0/5

Barbara T Couples - TripAdvisor review

Globus Tours brought us to this hotel, an interesting and excellent location. We appreciated the spaciousness of our room with king-sized bed. The 3rd floor room was quiet despite facing a busy street. Check in/ check out went smoothly, with bags delivered promptly to our room. Bed linens were fresh, and room was nicely cleaned. Towels were thin and worn, in need of replacement. The included breakfast buffet was not refreshed, indeed wiped out midway through the service period. The breakfast area seemed quite understaffed, and thus serving utensils and refrigerator door handles were smudged with fingerprints. When we arrived for early breakfast the following morning these had not been cleaned and jars of jam remained drippy from the previous day. Front desk staff was dismissive of my concerns when we checked out.

Dear, Thank you for taking the time to share your impressions of your stay at the Mercure Paris Montmartre. We are delighted that you appreciated the size of your room, the tranquility despite the busy street and the efficiency of the check-in and check-out service. However, we are sorry to hear that some aspects of your stay did not meet your expectations. We have taken note of your comments regarding the towels and the breakfast buffet. We do everything we can to ensure a quality experience and we regret that the maintenance and presentation of the breakfast were not up to standard. We will immediately pass on your comments to our cleaning team and our catering service to improve these aspects. Your satisfaction is our priority, and we take your observations very seriously to continue to improve our service. We hope to have the opportunity to welcome you again in better conditions. Kind regards, Abdoulaye, Quality Manager

Great Service.

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

The hotel team is great, really supportive and Friendly.

Dear, Thank you for your kind words! We're thrilled to hear that you enjoyed the great service provided by the team at Mercure Paris Montmartre. Our staff always strives to be supportive and friendly, ensuring a memorable stay for our guests. We look forward to welcoming you back soon! Best regards, Abdoulaye Quality Manager.

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Other web-users rate our hotel

  • 1,236 reviews 9.5/10 Location
  • 1,598 reviews 7.4/10 Room
  • 2,038 reviews 8.9/10 Service
  • 14 reviews 7.1/10 WiFi
  • 783 reviews 8.4/10 Breakfast
  • 584 reviews 7.5/10 Cleanliness
  • 336 reviews 8/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.