Mercure Paris Montmartre Sacré-Coeur Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 2,963 reviews

Best price
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Mercure Paris Montmartre Sacré-Coeur Hotel - Image 1
Mercure Paris Montmartre Sacré-Coeur Hotel - Image 2
Mercure Paris Montmartre Sacré-Coeur Hotel - Image 3
Mercure Paris Montmartre Sacré-Coeur Hotel - Image 4
3 rue Caulaincourt, 75018 PARIS, France

Description

Hotel extras

  • Spacious rooms with views of the Eiffel Tower and Sacré-Cœur

  • Cocktail bar, homemade snacks and brunch on the terrace

  • Secret garden with a pétanque court and kitchen garden

  • 24-hour fitness centre

  • 3 meeting rooms and Wojo coworking space

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Superior Room with 1 double bed

Photo out of - Superior Room with 1 double bed

Coffee with a view over Paris rooftops. A bath or shower after a workout or a day's work. Sheltered from the bustle, these rooms offer generous space for the capital: 24 m² for two.

  • Views:

    City View

Max. number of persons
2
Area
From 24 m² / 258 sq ft

Bedding

Double bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Mini Bar
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • RJ 45 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • DTT TV package
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 48'/122 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
  • 2 pers. max
  • 24 m² / 258 sq ft
  • Bedding 1 x Double bed(s)
  • Views: City View
See availabilities

Enjoy an upscale Paris stay with Mercure exclusive premium bedding and plenty of thoughtful comforts: a Nespresso machine, TV with Canal plus, and an iPhone or iPad dock... On Sundays, join the brunch.

  • Views:

    City View or Historic side view

Max. number of persons
2
Area
From 24 m² / 258 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Illy coffee machine
  • Mini Bar
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • RJ 45 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • DTT TV package
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Head for the windows. Your hotel room with a view of the Eiffel Tower or the Sacre-Coeur Basilica offers a rare, romantic immersion in Parisian legend. Extend the dream in a king-size bed, in front of the TV or with a book in hand.

  • Views:

    Panorama view

Max. number of persons
2
Area
From 24 m² / 258 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • RJ 45 Outlet

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • DTT TV package
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Enjoy a restful night in the comfort of two single beds and the generous space of this Superior Room, ideal for friends getaways or business trips with colleagues. Courtesy tray and fridge included.

  • Views:

    City View

Max. number of persons
2
Area
From 23 m² / 247 sq ft

Bedding

Twin bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Mini Bar
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • RJ 45 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • DTT TV package
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 48'/122 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Rarely spacious for a Paris hotel room, these Superior Rooms offer two relaxation areas, split between the double bed and the sofa. For room service breakfast, it's up to you whether you enjoy it sitting up or lying back.

  • Views:

    City View

Max. number of persons
3
Area
From 24 m² / 258 sq ft

Bedding

Double bed(s) x1

Single sofa bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Illy coffee machine
  • Mini Bar
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • RJ 45 Outlet

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • DTT TV package
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

The privacy of a single bed and the sociability of a sofa give this soundproofed Superior Room all the benefits of a Paris hideaway. With the minibar, raise a glass to a successful day at work or to your holiday.

  • Views:

    City View

Max. number of persons
3
Area
From 24 m² / 258 sq ft

Bedding

Twin bed(s) x2

Single sofa bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Illy coffee machine
  • Mini Bar
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • RJ 45 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • DTT TV package
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Mercure Paris Montmartre Sacré-Coeur Hotel

3 rue Caulaincourt
75018 PARIS
France

GPS:48.885048, 2.329923

Telephone
Fax +33 1 44 69 70 71

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park
  • 305 rooms
  • 7 rooms for people with reduced mobility
  • 8 connecting rooms
  • 305 non-smoking rooms
  • 9 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Lounge

  • Executive Lounge
  • Waiting area or lounge

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Iron

  • Iron at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Catering

One Restaurant

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

3 Meeting rooms

Family

Services for children

  • Board games available
  • Green area

Well-being

Fitness room

  • On site

Sports and leisure

Bodybuilding equipment/Gym

  • On site
  • Near the property
  • Indoor parking
  • Public
  • 650 parking spaces
  • Max Limited Height: 1.9 m / 6.2 ft

  • Parking pricing: 22.40 € 22.4 EUR Per day
  • Parking for a month
  • Parking for a week

LE SPEAKART BAR

Photo out of - LE SPEAKART BAR

The SpeakArt Bar is a cocktail bar near Place de Clichy, tucked away in a secret garden. Fine wines, house mixology and drinks accompany sharing plates, burgers, fresh seasonal bites and decadent desserts.

Cooking style
Cocktail bar
Capacity
80
Accessibility
Accessible service
3 rue Caulaincourt, 75018 Paris, France
Telephone +33 1 44 69 70 01
Find out more and book
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Non Smoking Area
  • Terrace
  • Exceptional View
  • Thematic parties and animation
  • Musical Entertainment
  • Musical Atmosphère

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • JCB
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Brunch

The SpeakArt Bar is a cocktail bar near Place de Clichy, tucked away in a secret garden. Fine wines, house mixology and drinks accompany sharing plates, burgers, fresh seasonal bites and decadent desserts.

Book

Breakfast buffet, room service or express option: enjoy a sweet or savoury breakfast, including house specialities. On Sundays, one of Pigalle's best brunches awaits at the SpeakArt Bar, with unlimited self-service and à la carte dishes.

Make the most of the hotel's 24-hour gym in Paris 18. Keep up your routine on Technogym machines for cardio and strength training. For a run, head to Parc Monceau, less than 2 km away, or take on the steps up Montmartre hill.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,963 reviews

Customer review rating 4.5/5

Keith G. Couples - Confirmed reviews ALL

Thank you for your kind review. We are delighted that our team made you feel welcome throughout your stay and that you enjoyed your superior room and our location. We look forward to seeing you again. Kind regards, Abdoulaye Quality Manager

Customer review rating 1.0/5

Jose G. Couples - Confirmed reviews ALL

Customer review rating 4.5/5

Hector V. M. Families - Confirmed reviews ALL

Thank you for your wonderful review. We are delighted that our reception team took such good care of you on arrival and that you enjoyed our breakfast. We have also noted your comment about the extra bed and will share it with our team. We hope to see you and your family again soon. Kind regards, Abdoulaye Quality Manager

Customer review rating 0.5/5

Jaykash S. S. Families - Confirmed reviews ALL

Customer review rating 1.0/5

Thor L. Business - Confirmed reviews ALL

Thank you for your kind review. We are delighted that our team made you feel welcome throughout your stay and that you enjoyed your superior room and our location. We look forward to seeing you again. Kind regards, Abdoulaye Quality Manager

Customer review rating 1.0/5

Jose G. Couples - Confirmed reviews ALL

The hotel needs to remodel the rooms. Very outdated.

Customer review rating 4.5/5

Hector V. M. Families - Confirmed reviews ALL

We arrived early for the check in, and nonetheless we were checked in and had and the receptionist even asked the manager if we were elegible for an upgrade. Delighted with her and the charming staff. The breakfast was excellent and well assorted.

Thank you for your wonderful review. We are delighted that our reception team took such good care of you on arrival and that you enjoyed our breakfast. We have also noted your comment about the extra bed and will share it with our team. We hope to see you and your family again soon. Kind regards, Abdoulaye Quality Manager

Customer review rating 0.5/5

Jaykash S. S. Families - Confirmed reviews ALL

Very bad experience. I was there from 27 Oct - 31 Oct. I ordered a very expensive product online which was delayed by the seller. By the time i had to check out, the parcel had not yet reached and i informed Josh at the reception not to accept the package and have it returned. He gladly said ok. However on 2 November, i received a mail from DHL saying that the package had been delivered. I immediately called the hotel and was informed that Ahmed had collected it despite my instructions not to do so. I am now not in France ( i was visiting there at that time) and the package that i specifically asked not to collect is sitting at the hotel. When i am calling the hotel, they are not taking my calls either. This package costs around 500 euros and i do not know what to do and whom to contact now

Customer review rating 1.0/5

Thor L. Business - Confirmed reviews ALL

Some of the staff In the reception were unfriendly

Customer review rating 2.5/5

Shanna L. Friends - Confirmed reviews ALL

Stayed there a couple of years ago when the property was fairly new. Property lobby has been maintained but not necessarily the same in the sleeping rooms

Dear Guest, Thank you for taking the time to share your feedback, and for choosing the Mercure Paris Montmartre Sacré-Cœur once again after your previous stay. We are pleased that the lobby has kept its appeal in your eyes. We also hear your remarks regarding the condition of the guest rooms, and we sincerely regret that they did not live up to your memories of your first visit. Your comment has been passed on to our management as part of our ongoing efforts to maintain and improve the hotel. We hope to have the opportunity to welcome you back and offer you a better experience. Best regards, Claire Reception

Customer review rating 3.5/5

Joanne F. Families - Confirmed reviews ALL

Good location, friendly staff, good size room, just slightly dated and poor decor. Bathroom shower leaked all over the floor.

Dear Guest, Thank you for your feedback—it is truly valuable to us! 😊 We are delighted that you enjoyed the location of the **Mercure Paris Montmartre Sacré-Cœur**, the friendliness of our staff, and the size of your room. Regarding the decor, we have taken note of your comment and will share it with our management team as part of our ongoing efforts to improve our establishment. Please accept our sincere apologies for the leaking shower that caused water to flood the floor. We have alerted our maintenance team so that they can inspect and repair it immediately. During any future stay, please do not hesitate to report such issues directly to the front desk; our team will respond promptly. We hope to welcome you back to the **Mercure Paris Montmartre Sacré-Cœur** very soon! 😊 Best regards, Abdoulaye Quality Manager

Customer review rating 4.5/5

Valentina M. Families - Confirmed reviews ALL

Staff at the reception is great, very welcoming and helpful. Room was of a good size, even for our family of 3.

Dear Madam, Thank you very much for taking the time to share your lovely feedback and for your positive rating! We are delighted to hear that you enjoyed your stay at the Mercure Paris Montmartre Sacré-Cœur. It is wonderful to know that our reception team made you feel so welcome and that their helpfulness contributed to a pleasant experience. Your kind words will certainly be shared with our team, who will be delighted to receive such recognition. We are also pleased that you appreciated the spaciousness of your room and our convenient location, making it easy to explore the beautiful city of Paris. We would be delighted to welcome you and your family back for another enjoyable stay. We look forward to welcoming you again soon! Kind regards, Claire, Reception

Customer review rating 4.0/5

Daniel D. O. C. Families - Confirmed reviews ALL

I stayed at this hotel for 3 nights with my family (wife and 10 year old child). The hotel is very good, rooms are good and aligned with Mercure standard, breakfast is very good, it is very well located in Paris, close to public transport and restaurants and the staff is able to handle some requests out of the ordinary.

Dear Guest, Thank you very much for taking the time to share your experience and for your positive rating! We are delighted to hear that you and your family enjoyed your three-night stay at the Mercure Paris Montmartre Sacré-Cœur. It is a pleasure to know that you appreciated the comfort of our rooms, the quality of our breakfast and our convenient location, close to public transport and numerous restaurants. We are also particularly pleased that our team was able to accommodate your special requests. Providing attentive and personalised service is something we truly value. Your kind comments are a wonderful encouragement for our entire team, and we will be sure to share them with our colleagues. We would be delighted to welcome you and your family back for another enjoyable stay in Paris. We look forward to welcoming you again soon! Kind regards, Claire, Reception

Customer review rating 3.5/5

Kutay C. Business - Confirmed reviews ALL

I would like to share some feedback regarding my city tax payment invoice request during check out. I initially asked your colleague for a hard copy of the city tax payment receipt. However, I was informed that an email confirmation would be sufficient and that a hard copy could not be provided. As I had not received the email, I explained the situation and eventually received the printed copy after approximately 15 minutes. I understand that procedures may vary, but I believe 15 minutes is a rather short timeframe for handling such a request, particularly when the payment confirmation has not yet been received by email. I would appreciate your understanding and hope that similar requests can be handled more efficiently and flexibly in the future. Thank you for your attention.

Customer review rating 2.0/5

Michael C. Solo - Confirmed reviews ALL

My original reservation was with Ibis Montmartre which was closed due to rebranding. I was offered to transfer my stay to the Mercure Montmartre 'Sacre-Coeur next door. The room, buffet and service was fine, however, the construction work next door continued round the clock. I knew there was construction going on, but didn't expect that I would be awoken 2 out of 4 nights by mechanical noises ( I'm guessing it was electric drills). The noise wasn't constant, but in multi minute intervals with short breaks. I didn't call the desk the first incident. The second night of noise was final night of the stay. At 2 am the noises began and I called register a complaint with the night staff. It was particularly upsetting since I had an early train to catch and already had not been resting well on the previous night. They did offer to move me down the hall, but that I needed to get dressed and go to the desk to get the keys. An additional consideration was that I needed to uninstall the CPAP machine I require to use, then reinstall in the new room. I feel that Room 135 should have been taken out of service and not have used for my stay. I felt that I was given this room because my prepaid stay at the Ibis fell short of the revenue a direct reservation would have generated. Both the Ibis rooms manager and the Mercure rooms manager advised me the reservation would be honored in email correspondence when the transition was announced. I am sorry to have to feel this way. I retired from the Fisherman's Wharf Marriott in San Francisco after 13 years on the Front Desk, so I understand the importance of customer satisfaction and loyalty. Thank you for your courtesy and attention. Sincerely, Michael C.

Customer review rating 3.0/5

M V. Business - Confirmed reviews ALL

mediocre hotel, well located but with some flaws. Firstly, the check-in was remarkably frosty, and basically consisted of the person saying 3 words to me - passport ........credit card. No welcome, no nothing. The rooms are OK, nothing much special about it, however mine was quite large for Paris standards. There is however no bottled water for you, but a reference to a water cooler 4 floors down. The biggest gripe is the lack of elevators, which means enormous queues in the morning to get downstairs. Breakfast again was OK, nothing special about it - everything buffet style. The main outstanding point is it's location - close to everything Montmartre has to offer. However, at €350 a night you can likley do better.

Customer review rating 4.0/5

Diane G. Solo - Confirmed reviews ALL

Lovely stay, food delicous. Facilities good. Staff very helpful

Customer review rating 5.0/5

Freiberg W. Couples - Confirmed reviews ALL

Mecure at Montmartre was in the best location a very short walk to Moulin Rouge what we wanted. Staff extremely helpful and friendly and fantastic buffet breakfast

Dear Guest, Thank you so much for this wonderful feedback! 🌟 We are absolutely delighted to hear that your stay at the Mercure Paris Montmartre Sacré-Cœur was such a great experience! Our location just a short walk from the legendary Moulin Rouge and the stunning Sacré-Cœur Basilica, with the Place de Clichy metro station just steps away, is indeed one of our greatest assets for enjoying the very best of Montmartre! We are also thrilled that our team’s friendliness and helpfulness, along with our fantastic buffet breakfast, contributed to making your stay so memorable. Our team will be delighted to hear your kind words! We hope to welcome you back very soon at the Mercure Paris Montmartre Sacré-Cœur! 😊 Best regards, Abdoulaye Quality Manager

Customer review rating 3.5/5

Eduard Z. Families - Confirmed reviews ALL

The hotel offers relatively good value for money. We booked a room for two adults and one child (10 years old) for five nights. However, upon our late-evening arrival, we found that the room had only been prepared for two guests, with just two sets of cups, glasses, towels, tea, and other amenities. Although this may seem like a minor oversight, it negatively affected our initial impression of the hotel. It appeared that the administration had either overlooked the fact that three guests were staying in the room or had not paid sufficient attention to the booking details. Greater attention to the number of guests and more thorough room preparation would have made our arrival considerably more comfortable.

Customer review rating 4.5/5

Steven J. Business - Confirmed reviews ALL

Comfy room, great location, helpful staff

Dear Guest, Thank you for your kind feedback! 😊 We are delighted to hear that the comfort of your room, the great location and the helpfulness of our team at the **Mercure Paris Montmartre Sacré-Cœur** all met your expectations. Being situated in the heart of **Montmartre**, just steps away from the **Place de Clichy** metro station, the iconic **Moulin Rouge** and the stunning **Sacré-Cœur Basilica**, makes it the perfect base to explore the very best of Paris! We hope to welcome you back very soon at the **Mercure Paris Montmartre Sacré-Cœur**! 🌟 Best regards, Abdoulaye Quality Manager

Customer review rating 5.0/5

Eleanor W. Solo - Confirmed reviews ALL

I have mobility issues and requested a room with a shower. My room has an amazing wet room shower with many handrails to keep me upright!! Bed was comfortable. Chair really comfy for reading. Double glazing kept noise from the rioters coming into the room.

Customer review rating 4.5/5

Bruce M. Families - Confirmed reviews ALL

All good except the shower. The shower door did not stop water from going on the floor at all. Other than that, the room and all staff were wonderful.

Dear Guest, Thank you for your kind feedback! 😊 We are delighted to hear that the location of the **Mercure Paris Montmartre Sacré-Cœur**, the quality of your room and the warmth of our staff all met your expectations. Our team will be thrilled to read your kind words! Regarding the shower door, we sincerely apologise for this inconvenience. This has been reported to our technical team so that the necessary checks and repairs can be carried out. Please do not hesitate to flag this type of issue directly to our reception during your next stay so we can intervene quickly. We hope to welcome you back very soon at the **Mercure Paris Montmartre Sacré-Cœur**! 🌟 Best regards, Abdoulaye Quality Manager

Customer review rating 2.5/5

David W. Couples - Confirmed reviews ALL

The hotel was conveniently situated for our needs. We were on the 8th floor so outside noise wasn’t a problem. Staff were friendly and helpful and our room was cleaned each day.

Monsieur, Merci pour ce retour détaillé et équilibré qui nous est précieux ! 😊 Nous sommes ravis que l'emplacement idéal du **Mercure Paris Montmartre Sacré-Cœur**, le calme de votre chambre au 8ème étage, l'amabilité et la serviabilité de notre personnel ainsi que le nettoyage quotidien de votre chambre aient été appréciés. Concernant les travaux, ils sont effectués par l'établissement voisin, en cours de transformation en une nouvelle enseigne, et n'entrent malheureusement pas dans notre ressort. Nous avons pris soin d'en informer nos clients via les sites de réservation afin d'assurer une totale transparence, et nous comprenons que cela ait pu vous gêner en journée. Concernant la décoration de la chambre, nous entendons votre remarque et la transmettons à notre direction dans le cadre de l'amélioration continue de notre établissement. Concernant le petit-déjeuner, nous prenons note de votre retour sur le choix réduit après le week-end et le transmettons à notre équipe de restauration afin de veiller au bon réapprovisionnement et à la variété du buffet tout au long de la semaine. Nous espérons vous retrouver très prochainement au **Mercure Paris Montmartre Sacré-Cœur** ! 😊 Bien cordialement, Abdoulaye Responsable Qualité

Customer review rating 4.0/5

Sharon R. Solo - Confirmed reviews ALL

Very nice

Other web-users rate our hotel

  • 1,370 reviews 9.6/10 Location
  • 1,967 reviews 7.3/10 Room
  • 2,247 reviews 8.6/10 Service
  • 33 reviews 4.8/10 WiFi
  • 835 reviews 7.7/10 Breakfast
  • 657 reviews 7.3/10 Cleanliness
  • 286 reviews 5.4/10 Food

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