well located, good services

Room very well prepared / Breakfast convenient with affordable staff / Welcome at arrival just average with lack of (motivated) staff and not nice compared with other hotels we usually stay / System of registration on Accor website not convenient at all.

The worst breakfast experience ever - and I stay in hotels since 45 years! Poor seating arrangements, poor replenishment of breakfast items, the room was so overcrowded that the staff couldn't move. The three coffee machines were always defect, I was sent to a machine in another room which didn't work either.

we have stayed in this hotel 3 or 4 times already. briefly, it is good value for money ! special mention and thanks to the staff at the reception who are very accomodating, friendly and competent. downside of our stay:airconditioning. it was warm to get a good sleep. i took this matter up at the reception and they gave us a reasonable explanation. good thing we were on a quiet side of the hotel and can open the windows thru the night. we were at room 250. inspite of this, we think the airconditioning can still be improved.

Close to the Moulin Rouge Montmatre is a great location. Metro Place de clichy within close proximity for travelling further and cheap. Plenty of cafe/restaurants nearby or supermarkets if you need them. The hotel itself was clean and Eiffel tower view couldn't of asked for anything more.

I wrote you the day we checked out about errors in our bill but have yet to hear back from anyone at the hotel. We had some good experiences and some poor experiences with our extended stay.

I have not yet received the digital invoice !!

My room was given to another customer by mistake. Had to wait 1h to get a lower grade room. I also received the invoice for other customer. Big mess

Our second stay here.. rooms are small but clean and comfortable. Staff very nice and the breakfast is good.

Good hotel. Great breakfast selection. Only criticism, it was too slow to check-in. Took over 15 minutes.

The hotel was very busy and appeared short-staffed. Check-in was slow and poor, with many of us queuing out the door in the cold and rain. Only one desk was open. Breakfast was completely overcrowded, with fewer tables/places than the number of guests. This was the case on both mornings of my stay.

Being a stone's throw from a favourite dive bar of ours, we'd wanted to stay here for a while, and the opportunity arose at a decent price so we went for it. Having ALL Platinum status, our most basic of rooms was upgraded to a top floor view over Paris dominated by the Eiffel Tower - absolutely lovely. Room was recently renovated, spotlessly clean, decent size, and the upgrade included a Nespresso machine and a small free soft drinks minibar refilled daily. Checkin was a bit ropey - we were still made to wait for a room at 4pm, perhaps that's how we got the upgrade, which was worth it - and we got a free late checkout. Staff were all friendly, efficient and professional. Mercures can be a bit hit-and-miss, this one is a definite hit.

Nice hotel, rooms and lobby are clean, good location, comfortable bed. Staff were not too friendly, sometimes distracted on the phone, chatting each other. Furthermore, we were refused to have a drink in the room next to the reception, even it was completely empty, we did not behave rude, disordered or noisy, then it does not make sense to have it as "available" if guests cannot use it. Dissapointing.

The staff is attentive and the service very good. The room was perfectly well maintained. The hotel, located a stone's throw from the Moulin Rouge, offers a very pleasant place to stay and all the usual services.

Stayed for a long weekend - breakfast was below average and some of the staff were not very helpful but overall enjoyed the stay and would recommend. I would book another Mercure hotel based in this stay.