Mercure Paris Montmartre Sacré-Coeur Hotel

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Mercure Paris Montmartre Sacré-Coeur Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 776 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Outdoor public car park & simplified catering

  • Stunning view of the monuments & rooftops of Paris from our Privilege Rooms

  • Easy access: 2 metro lines just 219 yards (200meters) away

  • "Wojo" coworking space and fitness room open 24/7.

  • Terrace, petanque, and garden with breathtaking views of Paris' rooftops

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Mercure Paris Montmartre Sacré-Coeur Hotel

3 rue Caulaincourt
75018 PARIS
France

  • PORTE DE CLICHY:  54 PLACE DE CLICHY

  • PORTE DE MONTMARTRE:  95 RUE CAULAINCOURT

  • PORTE DE VERSAILLES:  80 RUE CAULAINCOURT

  • PLACE DE CLICHY:  13 , 2 PLACE DE CLICHY

  • By plane

    PARIS ORLY At 25km / 15.63 miles

  • By plane

    PARIS ROISSY CDG At 20km / 12.5 miles

  • By helicopter

    HELIPAD ISSY At 8km / 5 miles

  • By train

    GARE SAINT-LAZARE At 1km / 0.62 miles

  • By train

    GARE SAINT-LAZARE At 1km / 0.62 miles

  • By train

    PARIS EST At 3km / 1.86 miles

  • By train

    PARIS NORD At 1km / 0.63 miles

  • By train

    PARIS NORD At 2.5km / 1.55 miles

  • By train

    PARIS ST LAZARE At 1km / 0.63 miles

GPS:48.885048, 2.329923

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms
Near the property
  • Car park

Le SpeakArt Bar

Discover Speak'Art bar in Paris and relax in this outdoor location in the heart of Montmartre. Enjoy cocktails and brunch on its tree-lined terrace. Simplified à la carte offer available.

Our accommodation(s)

Our spacious and modern Superior and Privilege rooms offer comfortable and pleasant living spaces for your business or leisure stays. Enjoy views of the Parisian monuments from our rooms with views.

Our guest reviews

Our guest reviews for
Mercure Paris Montmartre Sacré-Coeur Hotel

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  776 reviews

TripAdvisor Rating  4.0/5  3,171 reviews

Quiet rooms with a lovely patio

Customer review rating 4.5/5

Cheryl Couples - Confirmed reviews ALL

I loved the location with a short walk to Montmartre and the artist district. Large rooms, with windows that open and toilet is separate to the bathroom. I highly recommend. Bring your own Toiletries as none are provided even though it is a 4 star hotel.

Good stay

Customer review rating 3.5/5

Lc Business - Confirmed reviews ALL

Room was nice sized even if rather noisy from the street. Bed was ok but pillows were awful.

Fantastic Location, Perfect Holiday

Customer review rating 5.0/5

Sbf Couples - Confirmed reviews ALL

Me and my spouse had a wonderful holiday in Paris which was enhanced by our stay at Mercure Montmartre Sacre-Coeur. The rooms were spacious with all required amenities including air conditioning and a mini-fridge. A table and 2 chairs in the room enabled us to bring back baguettes and sandwiches and enjoy dinner in the room while taking in views of the city that included the Eiffel Tower. We partook of breakfast for one day that while expensive was also delicious. The location is fantastic with buses or metro to the heart of the city. A lot of restaurants and grocery stores nearby. We would love to stay here again for the right price. Heartfelt thanks to the staff for a memorable stay.

Ideally positioned

Customer review rating 4.5/5

Paul L. Families - Confirmed reviews ALL

We travel to visit our son i and he lives about 500 m from the hotel . Also find it positioned well for visiting Montmartre and other parts of Paris. Breakfast is fantastic.

Well located but lacked attention to detail

Customer review rating 2.5/5

Amanda Friends - Confirmed reviews ALL

Perfect location to explore Paris and a visit to the Moulin Rouge is a must. Plenty of nearby street cafes and lovely restaurants for an evening meal or al fresco breakfast. Room was clean but very basic. There were only 2 very small cartons of milk left for a twin room and on opening them they were both congealed and disgusting. Goodness knows how long they or the tea and coffee sachets had been there. Also in a corner outside our room there was a breakfast tray of scrambled egg, which sat there from when we arrived on Friday lunch until i reported it on Saturday night. I would stay again due to the location and the fact it was very clean.

well located, good services

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

well located, good services

Customer review rating 3.5/5

Yan C. Business - Confirmed reviews ALL

Room very well prepared / Breakfast convenient with affordable staff / Welcome at arrival just average with lack of (motivated) staff and not nice compared with other hotels we usually stay / System of registration on Accor website not convenient at all.

Much too crowded

Customer review rating 1.5/5

Stefan Families - Confirmed reviews ALL

The worst breakfast experience ever - and I stay in hotels since 45 years! Poor seating arrangements, poor replenishment of breakfast items, the room was so overcrowded that the staff couldn't move. The three coffee machines were always defect, I was sent to a machine in another room which didn't work either.

Bonjour, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Montmartre Sacré-Coeur. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Florian VALMY Directeur d’Exploitation / Deputy Manager

recommended !

Customer review rating 4.0/5

Ariel S. (. A. M. R. Couples - Confirmed reviews ALL

we have stayed in this hotel 3 or 4 times already. briefly, it is good value for money ! special mention and thanks to the staff at the reception who are very accomodating, friendly and competent. downside of our stay:airconditioning. it was warm to get a good sleep. i took this matter up at the reception and they gave us a reasonable explanation. good thing we were on a quiet side of the hotel and can open the windows thru the night. we were at room 250. inspite of this, we think the airconditioning can still be improved.

Perfect Location

Customer review rating 4.0/5

Michelle R. Families - Confirmed reviews ALL

Close to the Moulin Rouge Montmatre is a great location. Metro Place de clichy within close proximity for travelling further and cheap. Plenty of cafe/restaurants nearby or supermarkets if you need them. The hotel itself was clean and Eiffel tower view couldn't of asked for anything more.

Customer review rating 3.0/5

No N. Couples - Confirmed reviews ALL

I wrote you the day we checked out about errors in our bill but have yet to hear back from anyone at the hotel. We had some good experiences and some poor experiences with our extended stay.

Customer review rating 4.0/5

Lothar B. Business - Confirmed reviews ALL

I have not yet received the digital invoice !!

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

My room was given to another customer by mistake. Had to wait 1h to get a lower grade room. I also received the invoice for other customer. Big mess

Comfortable

Customer review rating 4.5/5

E M. Families - Confirmed reviews ALL

Our second stay here.. rooms are small but clean and comfortable. Staff very nice and the breakfast is good.

Bonjour, We thank you for your comment and are delighted to read your satisfaction. We will be sure to share your opinion with our teams. Looking forward to seeing you again among us! Karima - Guest Experience Manager

Good location, clean, spacious rooms, comfy bed. Great blackout curtains.

Customer review rating 4.0/5

Anonymous Friends - Confirmed reviews ALL

Good hotel. Great breakfast selection. Only criticism, it was too slow to check-in. Took over 15 minutes.

Bonjour, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Montmartre Sacré-Coeur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karima Abid Responsable Expérience Client Hôtel Mercure Paris Montmartre

Fine for a short stay with basic services

Customer review rating 3.0/5

John N. Families - Confirmed reviews ALL

The hotel was very busy and appeared short-staffed. Check-in was slow and poor, with many of us queuing out the door in the cold and rain. Only one desk was open. Breakfast was completely overcrowded, with fewer tables/places than the number of guests. This was the case on both mornings of my stay.

Bonjour Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Montmartre Sacré-Coeur. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Karima Abid Responsable Expérience Client Hôtel Mercure Paris Montmartre

A great stay in a great neighbourhood

TripAdvisor rating 5.0/5

Kenny353 TripAdvisor review

Being a stone's throw from a favourite dive bar of ours, we'd wanted to stay here for a while, and the opportunity arose at a decent price so we went for it. Having ALL Platinum status, our most basic of rooms was upgraded to a top floor view over Paris dominated by the Eiffel Tower - absolutely lovely. Room was recently renovated, spotlessly clean, decent size, and the upgrade included a Nespresso machine and a small free soft drinks minibar refilled daily. Checkin was a bit ropey - we were still made to wait for a room at 4pm, perhaps that's how we got the upgrade, which was worth it - and we got a free late checkout. Staff were all friendly, efficient and professional. Mercures can be a bit hit-and-miss, this one is a definite hit.

Bonjour Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Paris Montmartre Sacré-Coeur. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs

Good alternative

TripAdvisor rating 4.0/5

Herr-Luisito Friends getaway - TripAdvisor review

Nice hotel, rooms and lobby are clean, good location, comfortable bed. Staff were not too friendly, sometimes distracted on the phone, chatting each other. Furthermore, we were refused to have a drink in the room next to the reception, even it was completely empty, we did not behave rude, disordered or noisy, then it does not make sense to have it as "available" if guests cannot use it. Dissapointing.

Close to the Moulin Rouge

TripAdvisor rating 4.0/5

yannickgu Couples - TripAdvisor review

The staff is attentive and the service very good. The room was perfectly well maintained. The hotel, located a stone's throw from the Moulin Rouge, offers a very pleasant place to stay and all the usual services.

Thank you Yannick for your nice review following your stay at the Mercure Paris Montmartre. We will be happy to welcome you again soon ! Clémence, Guest Experience Manager

Great Weekend Break

TripAdvisor rating 4.0/5

Kate U Friends getaway - TripAdvisor review

Stayed for a long weekend - breakfast was below average and some of the staff were not very helpful but overall enjoyed the stay and would recommend. I would book another Mercure hotel based in this stay.

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