Hotel Mercure Paris Saint-Ouen 4 stars

Customer review rating (ALL Rating) 4.3/5 1,484 reviews

Hotel Mercure Paris Saint-Ouen - Image 1
Hotel Mercure Paris Saint-Ouen - Image 2
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Description

Hotel extras

  • Close to the Saint-Ouen flea market and Plaine-Saint-Denis

  • 3 modern meeting rooms

  • Option of bedroom with view and balcony

  • Wine bar and restaurant with terrace

  • Fitness room

Our accommodation(s)

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Room 1

Hotel location

Hotel Mercure Paris Saint-Ouen

115 Avenue Gabriel Peri
93400 SAINT-OUEN
France

GPS:48.902654, 2.330929

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LA FABRIQUE A SAVEURS

Developed by top chefs, the Boco menu at the Fabrique à Saveurs is a fresh take on French cuisine. Watch your quality jar being prepared and enjoy it in the dining room, on the terrace or in the library.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,484 reviews

Customer review rating 4.0/5

Kate A. Solo - Confirmed reviews ALL

Dear Kate, Thank you so much for your lovely review ! We are delighted to hear that you enjoyed your stay, especially for your visit to the Stade de France. 🎶 We are happy that our team made you feel welcome and that your upgrade added a nice surprise to your experience. 😉 Your recommendation means a lot to us, and we hope to welcome you back soon for another great stay at Mercure Paris Saint-Ouen! 🏨💙 The Mercure Paris Saint-Ouen Team

Customer review rating 0.5/5

Kanwar P. A. Families - Confirmed reviews ALL

Dear Kanwar P. A., Thank you for taking the time to share your detailed feedback. We are truly sorry to hear that your stay did not meet your expectations. 🙏 We understand how uncomfortable the situation with the air conditioning and the flies in your rooms must have been, especially during warm weather. We appreciate your recognition of our response regarding the air-conditioning issue and the refund provided. Your comments about cleanliness, comfort, and the follow-up of your request have been shared with our teams, as your feedback is essential to help us improve. We regret that the solutions provided did not fully meet your expectations and that your overall impression of our hotel was affected. We hope to have the opportunity to welcome you again in the future and provide you with the quality of experience you should expect from Mercure Paris Saint-Ouen. ✨ L'équipe Mercure Paris Saint-Ouen

Customer review rating 3.0/5

Suze M. N. R. Families - Confirmed reviews ALL

Dear Suze M. N., Thank you for sharing your feedback. We are sincerely sorry that the air conditioning issue affected your stay, especially during the heatwave. We understand how uncomfortable this must have been and regret that the fan did not provide a satisfactory solution. Your comments have been shared with our team, as improving our guests' comfort remains a priority. We hope to have the opportunity to welcome you again under much better conditions. Kind regards, The Mercure Paris Saint-Ouen Team

Customer review rating 4.5/5

Carolina P. Couples - Confirmed reviews ALL

Dear Carolina, Thank you for your 90/100 and for sharing your detailed feedback. 😊 We're delighted that you enjoyed our location, the comfort of your bed, the shower, and the air conditioning. We also appreciate your suggestions regarding the bathroom amenities and the minibar. They have been shared with our team, as guest feedback helps us improve every day. We hope to welcome you back soon for another great stay! ✨ Kind regards, The Mercure Paris Saint-Ouen Team

Customer review rating 5.0/5

Virginie A. Families - Confirmed reviews ALL

Dear Virginie, Thank you so much for your 100/100! 🌟 We are delighted that you enjoyed our location and that our team made your stay special from check-in to check-out. 😊 Your kind words mean a lot to us, and we can't wait to welcome you back for another great stay! ✨ Kind regards, The Mercure Paris Saint-Ouen Team

Other web-users rate our hotel

  • 521 reviews 8.8/10 Location
  • 921 reviews 6.5/10 Room
  • 1,071 reviews 8.9/10 Service
  • 11 reviews 3.8/10 WiFi
  • 404 reviews 8/10 Breakfast
  • 386 reviews 7.1/10 Cleanliness
  • 126 reviews 5/10 Amenities

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