Hotel Mercure Paris Saint-Ouen 4 stars

Customer review rating (ALL Rating) 4.3/5 1,296 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Close to the Saint-Ouen flea market and Plaine-Saint-Denis

  • 3 modern meeting rooms

  • Option of bedroom with view and balcony

  • Wine bar and restaurant with terrace

  • Fitness room

Our accommodation(s)

Hotel location

Hotel Mercure Paris Saint-Ouen

115 Avenue Gabriel Peri
93400 SAINT-OUEN
France

GPS:48.902654, 2.330929

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

LA FABRIQUE A SAVEURS

Developed by top chefs, the Boco menu at the Fabrique à Saveurs is a fresh take on French cuisine. Watch your quality jar being prepared and enjoy it in the dining room, on the terrace or in the library.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,296 reviews

TripAdvisor Rating  4.0/5  340 reviews

Certificate of excellence 2022

well located

Customer review rating 4.0/5

Ana Business - Confirmed reviews ALL

good experience generally speaking, only the floor was dirty and a bit noisy being located vis-a vis of some service toilets

Normal, but there was a bad strong smell in the toilette of rhe room

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

Bad smell of canalisation in the toilettes of the room

Dear TETIANA R., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Saint-Ouen. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem met with the bad smell and prevent future occurrence. We hope to welcome you for a next stay and provide you the an enjoyable stay among us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Karene

Room was ok

Customer review rating 3.0/5

Anet Couples - Confirmed reviews ALL

Room service wake us up every day at 7 o clock in the morning. They been shouting on the hall to each other and entering room when we were sleeping

Dear Diana , Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Saint-Ouen. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We well noticed your feedback that we shared with our team to prevent future occurence. Also, please rest assured that we are taking the appropriate measures . We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Karene

Customer review rating 4.5/5

Annica Business - Confirmed reviews ALL

Everything was good, but it was no information in advance that the restaurant was closed. Very good with a roof Top terrace. Very loud air condition in my room

Dear ANNICA B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Saint-Ouen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Rest assured that your feedback will be taken into account to improve the quality of our services. Also , we cheched the Air conditionner in your room to prevent fututre occurence . We regret that this incident was during your stay and hope to see you again. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karene

Perfect location, clean, nice staff, near to center

Customer review rating 5.0/5

Robin Couples - Confirmed reviews ALL

Perfect location, clean, nice staff, near to center

Dear Sir, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Saint-Ouen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karene

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Other web-users rate our hotel

  • 467 reviews 8.4/10 Location
  • 813 reviews 7.4/10 Room
  • 775 reviews 8.5/10 Service
  • 21 reviews 7.6/10 WiFi
  • 408 reviews 7.4/10 Breakfast
  • 356 reviews 7.4/10 Cleanliness
  • 104 reviews 5.1/10 Amenities
  • 18 reviews 1.9/10 Bar

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