Hotel Mercure Paris Saint-Ouen 4 stars

Customer review rating (ALL Rating) 4.3/5 2,763 reviews

ALLSAFE approved hotel

Hotel Mercure Paris Saint-Ouen
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+ 20 Services

Hotel extras

  • Close to the Saint-Ouen flea market and Plaine-Saint-Denis

  • 3 modern meeting rooms

  • Option of bedroom with view and balcony

  • Wine bar and restaurant with terrace

  • Fitness room

Hotel location

Hotel Mercure Paris Saint-Ouen

115 Avenue Gabriel Peri
93400 saint-ouen
france

Fax: (+33)1/41664066

Check-in from 14h00

Check out up to 12h00

  • BUS:  LINE 137 GARIBALDI

  • METRO:  LINE 13 GARIBALDI / PORTE DE SAINT-OUEN

  • By plane

    LE BOURGET At 11km / 6 miles

  • By plane

    PARIS NORD CDG At 21km / 13 miles

  • By train

    GARE DU NORD At 3km / 2 miles

GPS:48.902654, 2.330929

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

LA FABRIQUE A SAVEURS

Developed by top chefs, the Boco menu at the Fabrique à Saveurs is a fresh take on French cuisine. Watch your quality jar being prepared and enjoy it in the dining room, on the terrace or in the library.

Our accommodation(s)

Our bedrooms blend industrial themes with quality comfort, complete with dreamy bedding and a marble bathroom. Even better, request a bedroom with balcony, or garden facing, or overlooking the rooftops.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 83

  • Maximum capacity: 80 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Hotel Mercure Paris Saint-Ouen

100% genuine reviews from our guests

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ALL Rating 4.3/5

2,763 reviews

TripAdvisor Rating 4.0/5

309 reviews

Unforgettable Stay

TripAdvisor rating 5.0/5

honorenety 03/01/2022 TripAdvisor review

Surprisingly , The comfort of the Hotels contrasts With The location: A so called popular district! We have been upgraded by Olivier in a very quiet room with balcon.It Will be a gratuitement pleasure to return there !!7

Lovely staff, good breakfast

Customer review rating 5.0/5

Mark D. B. Couples - 28/12/2021 Confirmed reviews ALL

Booked the Mercure after a long time due to covid. One thing is always the same, the Mercure never fails me. Arrived the 25th in the afternoon. Welcomed by a very nice and helpful young man. We booked the superior room and it was a lovely room! The bed and shower were perfect. Hotel is close to the Garibaldi metro station, so it’s easy to get into town. Room was very clean and tidy. We will definitely come back!

Dear Mr DE B., Thank you very much for taking your time to share your comments regarding your stay at the Hôtel Mercure Paris Saint-Ouen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Mercure Paris Saint-Ouen Team

Very good stay

Customer review rating 4.0/5

Arjan Couples - 20/12/2021 Confirmed reviews ALL

We are a Dutch/American couple and had our most wonderful experience in France so far. We stayed for two nights. The hotel is nice and clean. The staff is helpful and friendly and they speak English very well. It is an easy travel to the main Paris area by metro from Garibaldi to Champs-Elysées.

Dear Mr. S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Saint-Ouen. It is always a pleasure to receive positive feedback. I will share your comments with our team. Your satisfaction is our priority and we are happy to learn that you enjoyed your stay. We took note about your comments and they will serve as an improvement for your next stay in our establishment. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cristina Guest Relation Assistant Manager

Very nice Hotel

Customer review rating 4.5/5

Ingrid Couples - 13/12/2021 Confirmed reviews ALL

Very nice hotel and very close to the Metro. Breakfast was very good and enough choices. Bed was fine. Location perfect. If I'm going to Paris again I would book it again. Thanks

Great Stay

Customer review rating 5.0/5

Nza Solo - 11/12/2021 Confirmed reviews ALL

I had a great stay. The room was clean and very Cozy. Well decorated. Staff also absolutely nice. Will stay there again soon.

Great hotel, with easy access to the city

Customer review rating 4.5/5

Miguel V. Friends - 04/12/2021 Confirmed reviews ALL

Good rooms, big bed, clean bathroom, near supermarkets and other shops. Metro is minutes away.

Dear MIGUEL ANGEL V. FARFAN, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Saint-Ouen. It is always a pleasure to receive positive feedback. I will share your comments with our team. Your satisfaction is our priority and we are happy to know that you enjoyed your stay. We hope to have the opportunity to welcome you again during your next visit to Paris. Best Regards, Cristina Guest Relation Assistant Manager

Room 214: a little noise very disturbing

Customer review rating 1.5/5

Chris Business - 01/12/2021 Confirmed reviews ALL

I'm so sad to say that this little noise which was a sort of "interrupter on/OFF" every single minute has prevented me having a nice sleep. All the rest was of course enjoyable (clean, comfortable, personal polite, etc)

Customer review rating 2.5/5

Pawel Business - 27/11/2021 Confirmed reviews ALL

Extremely supportive staff but rooms very bad. Fungus on the walls and some damaged walls as well

Dear Mr. PAWEL, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Saint-Ouen. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to find solutions to improve our service. Hoping that you will give us the opportunity to better serve you in the near future. Kind regards, Cristina Guest Relation Assistant Manager

Good location to get into Paris.

Customer review rating 3.5/5

Koert Couples - 25/11/2021 Confirmed reviews ALL

Room is comfortable, great location, neighborhood not the best but no issue for me, my girlfriend would not feel safe on her own though.. Bathroom renovation with the shower higher than the rest of the bathroom is not practical. Room was clean and turndown service carried out well. One thing I really did not like was the British native guest relations attendant telling us the street parking is most likely free of charge, personnel should know this information and if not they should not give false information.

Dear K.P.J. H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Saint-Ouen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Cristina Guest Relation Assistant Manager

Satisfied

Customer review rating 3.5/5

Liline Business - 24/11/2021 Confirmed reviews ALL

The room is top, eating was great Personal at reception very kind, but not the other one...

Dear Madam C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Saint-Ouen. Your satisfaction is our priority and it is always a pleasure to receive positive feedback. Your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to welcome you again during your next trip to Paris. Sincerely, Cristina Guest Relation Assistant Manager

Good value for price , quiet hotel

Customer review rating 4.0/5

Robert L. Business - 24/11/2021 Confirmed reviews ALL

All was good

Dear Mr. ROBERT, Thank you for sharing your experience regarding your stay at the Hôtel Mercure Paris Saint-Ouen. It is always a pleasure to receive positive feedback. I will share your comments with our team. Your satisfaction is our best reward. We hope your next visit will be as pleasant as the previous one. Kind regards, Cristina Guest Relation Assistant Manager

Good Stay

Customer review rating 4.0/5

Anonymous Business - 23/11/2021 Confirmed reviews ALL

My room was excellent.

Dear EDOUARD H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Saint-Ouen. It is always a pleasure to receive positive feedback. In fact, your satisfaction is our priority and your opinion is our best reward. We hope to have the opportunity to welcome you again. Don't hesistate to contact us by email (ha…) in order to book your next stay. Sincerely, Cristina Guest Relation Assistant Manager

Super-friendly staff, good food, rooms need some refresh

Customer review rating 3.5/5

K Business - 22/11/2021 Confirmed reviews ALL

This hotel is super-close to the office. Super-friendly staff, nice food. The rooms, although could go with refresh. Slow wifi.

Dear KOEN V., We very much appreciate your comments regarding your stay at the hôtel Mercure Paris Saint-Ouen. It is always a pleasure to welcome you and we are happy to receive a positive feedback from you. Your satisfaction is our priority. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Cristina Guest Relation Assistant Manager

Friendly front desk staff

Customer review rating 4.5/5

Anonymous Business - 18/11/2021 Confirmed reviews ALL

good experience - helpful staff - clean room

Dear Mr. ABDUL Q., Thank you for sharing your experience regarding your stay at Mercure Paris Saint-Ouen hotel. It was a great pleasure to welcome you. Your satisfaction is our priority and we are happy to know that everything went good during your stay. We hope to see you soon during your next trip to Paris. Sincerely, Cristina Guest Relation Assistant Manager

exellent

Customer review rating 5.0/5

Azim P. Couples - 06/11/2021 Confirmed reviews ALL

personnel souriant

Monsieur P., Nous vous remercions d'avoir pris le temps de partager votre expérience suite à votre séjour à l'hôtel Mercure Paris Saint-Ouen. Ce fût un plaisir de vous accueillir et nous sommes ravis d'apprendre que vous êtes satisfait de votre séjour parmi nous. Dans l'attente de vous accueillir à nouveau prochainement. Bien cordialement, Cristina Assistante Responsable Expérience Client
Customer review rating 4.5/5

E K. Solo - 24/10/2021 Confirmed reviews ALL

Nice, good location. Not far from Paris City.

Dear Mr. ELI K., Thank you for taking the time to share your experience following your stay at the Mercure Paris Saint-Ouen. We are pleased to receive your comment. Regarding the room, you had a second reservation from Saturday to Sunday and as I told you in that time, I thought that you would rather want to stay in the same room instead of changing your room. It was my fault. When you told me that you wanted to change the room I have directly assigned you a room with balcony. Again, please accept my apologies. I hope you enjoyed the room.Thank you again for your comment that motives us to improve our service everyday. We are looking forward to welcome you again soon. Best regards, Cristina Guest Relation Assistant Manager

Comfortabel stay in a rather small but practically decorated room

Customer review rating 4.0/5

Wouter B. Couples - 16/10/2021 Confirmed reviews ALL

We enjoyed the exclusive value/price ratio of our stay, as offered by a travel agent. The hotel is suitably located, staff was friendly and helpful and the room was as described above. Overall we enjoyed a pleasant stay. We did not order breakfast.

Dear WOUTER B., Thank you for sharing your experience following your stay at the Mercure Paris Saint-Ouen hotel. We were delighted to welcome you. We are happy to hear that everything went well. Indeed, accor members benefit from certain advantages, but only if you book on the Accor site. However, you went through a travel agency. It is with pleasure that we will offer you the upgrade during your stay if your reservation is eligible and if availability allows it. Sincerely, Cristina Guest Relation Assistant Manager
Customer review rating 5.0/5

C. P. Couples - 16/10/2021 Confirmed reviews ALL

Super personnel.

Monsieur p. C., Nous vous remercions d'avoir pris le temps de partager votre avis suite à votre séjour à l'hôtel Mercure Paris Saint-Ouen. Toutes les équipes ont été ravies de vous accueillir. Nous sommes désireux de vous offrir le meilleur séjour possible et c'est pour cela que votre 100/100 est notre plus belle récompense. Au plaisir de vous revoir prochainement. Cordialement, Cristina Assistante Responsable Expérience Client

Great hotel

TripAdvisor rating 5.0/5

ILONKASXM Couples - 25/12/2019 TripAdvisor review

Great hotel, great and friendly staff, nice breakfast. Great & comfortable rooms. Well organized, easy... comfortable beds. I would recommend this hotel . It is easy accessable with public transportation

it was ok

TripAdvisor rating 3.0/5

Venture58709630379 Business - 13/05/2019 TripAdvisor review

I went there only one night. Everything was good except that in the Morning the shower was cold. It appears that the entire hotel was in the same case. 4 stars and cold water ! not a word of apologise before I asked.

We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Saint-Ouen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Xavier Wieczorek

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