Hotel Mercure Paris Saint-Ouen 4 stars

Customer review rating 4.2/5 2,045 reviews
Hotel Mercure Paris Saint-Ouen
See on a map
+ 22 Services
Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?

ALL - Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

With public transport close by and our undercover private car park, you can get to your different business appointments or sightseeing excursions easily.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Babysitting on request
  • Beach and water sports
  • Other sports activities
Business services
  • 3 meeting room(s)
  • Copy/print service available

Hotel location

Hotel Mercure Paris Saint-Ouen

115 Avenue Gabriel Peri
93400
saint-ouen
france

Tel: +33141664000

Fax: (+33)1/41664066

Contact email

Check-in from 14h00

Check out up to 12h00

  • BUS :  LINE 137 GARIBALDI

  • METRO :  LINE 13 GARIBALDI / PORTE DE SAINT-OUEN

  • By plane

    LE BOURGET At 11km / 6 miles

  • By plane

    PARIS NORD CDG At 21km / 13 miles

  • By train

    GARE DU NORD At 3km / 2 miles

GPS :48.902654, 2.330929

Our accommodations

Accessible room

Classic Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 19
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Accessible room

Superior Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 22
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Accessible room

Superior Room with twin beds

  • Max. number of persons: 2
  • Area: From 22
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Accessible room

Superior Room with balcony, garden view and 1 double bed

  • Max. number of persons: 2
  • Area: From 22
  • Views: Garden side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Accessible room

Superior Room with balcony, garden view and twin beds

  • Max. number of persons: 2
  • Area: From 22
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Accessible room

Privilege Room on an upper floor with 1 double bed

  • Max. number of persons: 2
  • Area: From 22
  • Views: Courtyard side, City side, Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

LA FABRIQUE A SAVEURS

Type of cuisine: French

Immerse yourself in a stylish, relaxed atmosphere and enjoy our cuisine created with market produce. Whether in a couple or group, our restaurant team creates a warm atmosphere.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LA FABRIQUE À COCKTAILS

Photo non contractuelle / Strictly non binding

Discover our selection of wines by the glass by Bettane and Desseauve or let yourself be tempted by our cocktails.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 83

  • Maximum capacity: 80 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Hotel Mercure Paris Saint-Ouen

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

2,045 reviews

tripadvisor

TripAdvisor Rating 4.0/5

285 reviews

Location &Staff was greatM

Customer review rating 4.2/5

R.l. Solo - 21/02/2020 Confirmed reviews ALL

My room was clean,nice view of area outside.Housekeeping was great fresh towels and room cleaned promptly each day of my stay.

Dear Mr RICHARD L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Saint-Ouen. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, MUSELET Katherin

Good stay

Customer review rating 4.2/5

Uk Couples - 04/02/2020 Confirmed reviews ALL

Pleasant stay for two nights, booked online, checked in online, room key was waiting, and dropped key in a box on leaving. All worked well.

Dear GLENN R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Saint-Ouen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, MUSELET Katherin Responsable Expérience Client

Enjoyable sejour - achieved desired result

Customer review rating 4.2/5

Anonymous Families - 04/02/2020 Confirmed reviews ALL

Good

Nice stay

Customer review rating 4.2/5

M. D. Families - 26/01/2020 Confirmed reviews ALL

Hotel well located, not far from metro station and several good restaurants around.

Hotel was just ok

Customer review rating 4.2/5

Zia I. Business - 21/01/2020 Confirmed reviews ALL

The hotel was just ok. You always need to call the reception to ask for basic accessories to be need in your room. Laundry not being taken automatically from the room, you need to drop your laundry at the reception. No Muslim food was available neither in breakfast nor in lunch/dinner menu). The location was good. Both metro and the bus stop is nearby. However, the staff is very cooperative. This was the only reason kept us in the hotel. Otherwise, me and my time were 99% ready to change the hotel in very 2-days of our arrival.

Comfortable but basic

Customer review rating 4.2/5

Pj Business - 20/01/2020 Confirmed reviews ALL

Room was clean and comfortable. Housekeeping did a good job each day. I arrived on Sunday evening and requested an iron/ironing board to prepare for the work week. I was told housekeeping had left and no one else had a key. Bathroom towels were threadbare and need replacing. Room phone didn't work (had to keep unplugging it and plugging it back in to use it). Restaurant phone was constantly engaged so gave up trying to order room service and got UberEats. Staff were pleasant. For a business hotel I would have expected better.

Dear MS M., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Saint-Ouen. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We have irons availible at reception in case our client ask late in the evening, this will avoid waiting. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in a future reservation in our Hotel Mercure Paris Saint-Ouen. Sincerely, MUSELET Katherin Responsable Expérience Client

Good experience at Mercure Hotel Saint-Ouen

Customer review rating 4.2/5

Daniela Business - 20/01/2020 Confirmed reviews ALL

Bad internet connection.

OK

Customer review rating 4.2/5

Anonymous Business - 20/01/2020 Confirmed reviews ALL

Breakfast options were limited. Internet was poor. Staff was not so responsive.

Dear Mr TUSHAR Y., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Saint-Ouen. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. The breakfast will be soon proposing new things, we hope you'll be coming again to enjoy it and know that a general WI-FI check up has been made to avoid future problems. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, MUSELET Katherin Responsable Expérience Client

Attentive service and good comfort for Parisien standards.

Customer review rating 4.2/5

Anonymous Business - 10/01/2020 Confirmed reviews ALL

Friendly check-in. OK food on offer at in-house restaurant with quick service. Privilege room very spacious, thogh the windows don't close properly and some unpleasant odours can be smelled near the basis and shower. Breakfast in room served perfectly on time, but was missing an item. Overall good though.

Mercure in St. Ouen

Customer review rating 4.2/5

Jr Business - 25/12/2019 Confirmed reviews ALL

Modernes Mercure in St. Ouen

Great value for your money

Customer review rating 4.2/5

Ilonka H. Couples - 25/12/2019 Confirmed reviews ALL

Easy check in. Great rooms, friendly and professional staff. Great value. Great breakfast and staff at breakfast

Great hotel

TripAdvisor rating 4.0/5

ILONKASXM Couples - 25/12/2019 TripAdvisor review

Great hotel, great and friendly staff, nice breakfast. Great & comfortable rooms. Well organized, easy... comfortable beds. I would recommend this hotel . It is easy accessable with public transportation

Customer review rating 4.2/5

Thierry Business - 10/12/2019 Confirmed reviews ALL

During the short stay the staff did very well. Good service with a smile. The morning it was cold in the breakfast area.

Great service, great location, great rooms

Customer review rating 4.2/5

Annachic Friends - 02/12/2019 Confirmed reviews ALL

It was a spacious room and the curtains were great! Very dark! The only thing is the screen of the temperature regulator: it shines a bright light in the room at night. The breakfast was lovely and they even have some organic options. They try to mind the environment by using degradable cups for jams. looooved our stay.

Good

Customer review rating 4.2/5

Somesh S. Business - 30/11/2019 Confirmed reviews ALL

Very nice hotel for short stay, breakfast is also good.

Comfortable, convenient and clean

Customer review rating 4.2/5

Dc Business - 29/11/2019 Confirmed reviews ALL

I have stayed here a number of times and am always happy to return. The hotel was refurbished a couple of years ago and is clean, well equipped and pleasant place to spend my working week.

Nice hotel, friendly staff, good food

Customer review rating 4.2/5

Sipa Business - 29/11/2019 Confirmed reviews ALL

Everything was perfect from Check-in to Check-out!

Really good except warming in the room

Customer review rating 4.2/5

E. O. Business - 26/11/2019 Confirmed reviews ALL

Personal are nice and really turn client minded nothing to say Room was beautiful and in order , but one weird thing , even turning warming to 24 degree (position warm) it stayed really cold

Close to office / convenient for super market & Food

Customer review rating 4.2/5

Anand B. Business - 25/11/2019 Confirmed reviews ALL

Location of this Hotel is very near to Alstom Office, we can eaily walk down. Overall Hotel was priced reasanable.

Potential to improve for front-deck and hotel services

Customer review rating 4.2/5

Sri Business - 16/11/2019 Confirmed reviews ALL

Hotel room are fine and fairly comfortable. However front deck services should be more efficient and polite to engage with hotel guests. Breakfast menu constantly same every morning. There should be some variation to look forward to getting to the breakfast table.

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in saint-ouen