Hotel Mercure Paris Saint-Ouen 4 stars

Customer review rating (ALL Rating) 4.3/5 1,450 reviews

Hotel Mercure Paris Saint-Ouen - Image 1
Hotel Mercure Paris Saint-Ouen - Image 2
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Description

Hotel extras

  • Close to the Saint-Ouen flea market and Plaine-Saint-Denis

  • 3 modern meeting rooms

  • Option of bedroom with view and balcony

  • Wine bar and restaurant with terrace

  • Fitness room

Our accommodation(s)

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Room 1

Hotel location

Hotel Mercure Paris Saint-Ouen

115 Avenue Gabriel Peri
93400 SAINT-OUEN
France

GPS:48.902654, 2.330929

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LA FABRIQUE A SAVEURS

Developed by top chefs, the Boco menu at the Fabrique à Saveurs is a fresh take on French cuisine. Watch your quality jar being prepared and enjoy it in the dining room, on the terrace or in the library.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,450 reviews

Customer review rating 3.0/5

Laura P. Business - Confirmed reviews ALL

Dear Mrs. P., Thank you for taking the time to share your feedback and for your kind words regarding the room, its cleanliness, and the early check-in 😊. As a valued Gold member 🥇, your comfort is especially important to us. We are sorry that the mattress protector and bedding setup affected your experience and your sleep. Please be assured that your comments have been shared with our teams for review, as we continuously seek the right balance between hygiene standards and guest comfort. We truly hope to have the pleasure of welcoming you back to Mercure Paris Saint-Ouen for a more seamless and restful stay. Kind regards, The Mercure Paris Saint-Ouen Team 🏨✨

Customer review rating 4.0/5

Laura A. Business - Confirmed reviews ALL

Customer review rating 3.5/5

Christian R. Business - Confirmed reviews ALL

Cher Christian, Merci d’avoir pris le temps de partager votre note de 70/100. Nous sommes heureux que vous ayez séjourné chez nous ! Si certains points n’ont pas totalement répondu à vos attentes, nous serions ravis de les connaître afin de progresser concrètement. Nous espérons avoir le plaisir de vous accueillir à nouveau et de vous convaincre d’aller chercher un score plus élevé la prochaine fois 😉 L’équipe du Mercure Paris Saint-Ouen ✨

Customer review rating 0.5/5

Christopher M. Families - Confirmed reviews ALL

Dear Christopher, Thank you for taking the time to share your feedback. We are sincerely sorry that your experience was affected by the air conditioning issue. We understand how important room comfort is, especially after a long day, and we regret that we did not meet your expectations on this occasion. Please be assured that your comments have been shared with our technical team so that the matter can receive the attention it deserves. We hope to have the opportunity to welcome you back in the future and provide you with a much more comfortable experience with the only thing not working being the clock, because time flies when you're enjoying your stay. Kind regards, The Mercure Paris Saint-Ouen Team

Customer review rating 4.0/5

Hendrik D. Business - Confirmed reviews ALL

Dear Hendrik D., Thank you very much for your detailed feedback following your stay at Mercure Paris Saint-Ouen. We are sincerely sorry for the unpleasant odor coming from the air conditioning in room 519. This is clearly not the experience we want our guests to have, and we fully understand how uncomfortable it must have been. We are, however, very pleased to read your kind words about our reception team. Their quick and flexible handling of your room change is exactly the standard of service we aim to deliver every day. Your appreciation will mean a lot to them. Please also note that your comment regarding a possible recurring issue has been taken very seriously and has been shared with our technical team for immediate inspection of the relevant units. We hope to have the pleasure of welcoming you again under much more comfortable conditions. Kind regards, The Mercure Paris Saint-Ouen Team

Other web-users rate our hotel

  • 525 reviews 8.7/10 Location
  • 894 reviews 6.5/10 Room
  • 1,051 reviews 8.8/10 Service
  • 11 reviews 3.8/10 WiFi
  • 393 reviews 7.8/10 Breakfast
  • 381 reviews 6.8/10 Cleanliness
  • 122 reviews 4.5/10 Amenities

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