Mercure Paris Butte Montmartre Basilique 4 stars

Customer review rating (ALL Rating) 4.6/5 471 reviews

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Mercure Paris Butte Montmartre Basilique - Image 1
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100, Blvd Rochechouart, 75018 PARIS, France

Description

Hotel extras

  • Montmartre is on your doorstop and the Sacré-Coeur is a stone's throw away

  • Breathtaking view of the Eiffel Tower from our suite with private sauna

  • Intimate and modern rooms designed for relaxation

  • Hotel open and reception desk available 24 hours a day

  • Room service is available from 7am to 11pm.

Our accommodation(s)

Hotel location

Mercure Paris Butte Montmartre Basilique

100, Blvd Rochechouart
75018 PARIS
France

GPS:48.88255, 2.341561

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

BAR

Start the day with a full breakfast, have a coffee before enjoying our local beer in the shaded courtyard - our bar is a versatile space that welcomes you throughout the day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  471 reviews

Customer review rating 5.0/5

Mariya S. Families - Confirmed reviews ALL

This is our second stay at “Mercure Paris Butte Montmarter Basilique” and definitely not the last one. Perfect location, safe surroundings, charming neighbourhood, friendly staff, comfortable and clean rooms and delicious breakfast. Fast check in and check out. Can’t wait to visit Paris again and stay here again.

Dear Mariya S., Thank you very much for sharing such a wonderful review following your stay with us. We are delighted to read that your return visit met your expectations and that our location, surroundings, team, room comfort, and breakfast all contributed to an enjoyable experience. Your kind words about the smooth arrival and departure process are truly appreciated and motivate our team to continue delivering attentive service. It would be a pleasure to welcome you again during your next visit to Paris. Kind regards, Ehsas Mercure Paris Butte Montmartre Basilique

Customer review rating 1.5/5

Airell C. Couples - Confirmed reviews ALL

Great location. Staff were good but not great, they did help but they also do their own things. Without being discriminatory, the only professional staff was the white lady which I don't know the name. We also got a disabled room without our knowledge which isn't ideal. The room itself felt pretty empty, not even water except for some small chocolate. Same goes for the bathroom being empty but on top of that half of the towels were dirty and stained. An overall disappointment.

Dear Airell, Thank you for taking the time to share your detailed feedback following your stay. We appreciate you highlighting our central location, as well as your comments regarding the team. We are truly sorry to learn that several aspects of your experience did not meet your expectations, particularly concerning the room allocation, amenities, and housekeeping standards. This is not reflective of the level of comfort and attention we aim to provide, and your remarks have been shared with the relevant departments for immediate review. Regarding the room assignment, we understand how receiving a room different from what was expected can affect the overall stay. Your comments will help us reinforce internal communication and ensure greater clarity for future reservations. Your feedback is valuable and allows us to continue improving both our service consistency and guest experience. We hope to have the opportunity to welcome you again and offer a stay more aligned with the standards of our hotel. Kind regards, Ehsas Mercure Paris Butte Montmartre Basilique

Customer review rating 5.0/5

Yasmine M. Families - Confirmed reviews ALL

We needed a last minute accommodation. Billie at the front desk was amazing and so helpful with my family!! Thank you so much!!

Dear Yasmine M., Thank you for your kind words regarding your recent stay. We are delighted to hear that Billie provided exceptional assistance during your visit. It is always our goal to ensure our guests feel welcomed and supported. Goodbye and best wishes, Séverine LEBEL Mercure Paris Butte Montmartre Basilique

Customer review rating 2.5/5

Vassileia K. Couples - Confirmed reviews ALL

We stayed at Mecure Paris Montmartre for the final 4 nights of our 10 night trip to Paris over New Years. We had a decent stay but this hotel bills itself as a 4-star tourist hotel when I think it is more like a 3-star. Additionally, I wish I would have listened to the other reviews strongly recommending booking a suite, because the rooms were the smallest we've seen in Europe. Everyone we encountered was super nice and thoughtful throughout our stay, even decorating our room (we were celebrating our honeymoon.) However, I can't emphasize enough how small our room was. Like I mentioned, we had come from another hotel in Paris (and we live in NYC) so we are familiar and comfortable in small rooms, but this was not reasonable for more than one person. No space for even a cramped luggage rack and an awkwardly placed "closet" (open space in wall next to bed) made it impossible to unpack or open more than one luggage at a time. Back to the initial note about the rating being off - in general, everything here felt super cheap. Towels were paper thin, no shampoo or conditioner were offered (just a general body wash), and obviously no slippers/robes. Water was provided the first night but not replenished. Location is decent (short walk away from some good spots), but it was our first time staying in this area and the busy road was quite loud and there are several tourist shops close by. While I'm not quick to recommend this hotel, it's important to note we were staying there over the holiday, so prices were inflated. If I was looking for a hotel while traveling alone and the prices were much lower, this hotel is clean and decently located.

Customer review rating 4.0/5

Sandra M. Couples - Confirmed reviews ALL

Central location to montmartre lots of restaurants within walking distance. Staff very helpful and breakfast had a good choice of food.

Dear Sandra, Thank you very much for your kind feedback. We’re delighted to hear that you enjoyed our central location near Montmartre, the variety of nearby restaurants, and our breakfast selection. Your compliments about our staff mean a lot to us. We’re sorry for the inconvenience caused by the lights switching off in the evening. This is due to an energy-saving motion sensor system, and we understand it may have been disruptive while you were relaxing. Your comment has been shared with our team so we can look into how to make this clearer for guests or improve comfort. We hope to welcome you back again soon. Best regards, Jade MERCURE PARIS BUTTE MONTMARTRE BASILIQUE

Other web-users rate our hotel

  • 326 reviews 9.5/10 Location
  • 469 reviews 7.8/10 Room
  • 487 reviews 9.1/10 Service
  • 275 reviews 6.3/10 Comfort
  • 180 reviews 8.7/10 Breakfast
  • 172 reviews 8.6/10 Cleanliness
  • 148 reviews 9.8/10 Vibe
  • 112 reviews 7.9/10 Amenities

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