Mercure Paris Butte Montmartre Basilique 4 stars

Customer review rating (ALL Rating) 4.6/5 438 reviews

Best price
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Mercure Paris Butte Montmartre Basilique - Image 1
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Mercure Paris Butte Montmartre Basilique - Image 4
100, Blvd Rochechouart, 75018 PARIS, France

Description

Hotel extras

  • Montmartre is on your doorstop and the Sacré-Coeur is a stone's throw away

  • Breathtaking view of the Eiffel Tower from our suite with private sauna

  • Intimate and modern rooms designed for relaxation

  • Hotel open and reception desk available 24 hours a day

  • Room service is available from 7am to 11pm.

Our accommodation(s)

Hotel location

Mercure Paris Butte Montmartre Basilique

100, Blvd Rochechouart
75018 PARIS
France

GPS:48.88255, 2.341561

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

BAR

Start the day with a full breakfast, have a coffee before enjoying our local beer in the shaded courtyard - our bar is a versatile space that welcomes you throughout the day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  438 reviews

TripAdvisor Rating  4.7/5  42 reviews

Customer review rating 4.0/5

Sandra M. Couples - Confirmed reviews ALL

Central location to montmartre lots of restaurants within walking distance. Staff very helpful and breakfast had a good choice of food.

Dear Sandra, Thank you very much for your kind feedback. We’re delighted to hear that you enjoyed our central location near Montmartre, the variety of nearby restaurants, and our breakfast selection. Your compliments about our staff mean a lot to us. We’re sorry for the inconvenience caused by the lights switching off in the evening. This is due to an energy-saving motion sensor system, and we understand it may have been disruptive while you were relaxing. Your comment has been shared with our team so we can look into how to make this clearer for guests or improve comfort. We hope to welcome you back again soon. Best regards, Jade MERCURE PARIS BUTTE MONTMARTRE BASILIQUE

Customer review rating 5.0/5

Keren L. Friends - Confirmed reviews ALL

Everything was perfect, the location of the hotel is also good it’s near touristic places

Customer review rating 0.5/5

Cristian M. Families - Confirmed reviews ALL

I made a complaint which was disregarded, no reply still

Bad experience and customer service

TripAdvisor rating 1.0/5

cristianmC8958PK TripAdvisor review

We stayed at Mercure Butte Montmartre from 6th to the 8th December 2025 We were welcomed by 2 staff on arrival who did not even say hello, they were busy with the Internet not working etc We went to our Room and it was freezing at 12 degrees and heating not working The lady on Reception that we spoke to when we realised that the heating was not working in the room told us that she is only an ‘ interimaire’ which is French for Locum staff and seemed really overwhelmed by something like the heating not working etc It’s a very basic thing having your heating in the room working in December and this should have been checked before we arrived especially as we paid 400€ for 2 nights… you would expect at least a decent service from Mercure which prides itself as a good standard Hotel brand which is why we chose it It took a while for this issue to be sorted and we left for dinner well after 7pm … Mercure tried to brush away my complaint as a non issue but for us it was a big deal especially as it was not handled properly in the first place. We had to insist and left to wait for at least 40 minutes before Reception came to the room to check that the heating was not working, in all this time we had to have our winter jackets on as it was freezing The Front Office Manager attempted to talk to us the next day . No attempt was made whatsoever. The only thing we found on arrival was a hand written note from the Hotel saying how delighted they are to welcome us and how we should contact Mercure if something was wrong We did try to contact Mercure and Accor Group but we ended up at a call center in the Philippines with poor English and without a basic understanding on how a complaint should be handled We basically were not allowed to complain, this is why we went to Google and posted a review This has highlighted to us a lot of issues and lack of customer service training at Mercure Paris Butte Montmartre and more generally at Accor Group

Customer review rating 4.0/5

Jean-marc R. Friends - Confirmed reviews ALL

Well kept property with great staff. While some of the rooms can be a little small, they are well appointed and spotless.

Dear Mr R., Thank you for taking the time to share your feedback. We are pleased to hear that you appreciated the value for money, the condition of the property, and the quality of our team. We also appreciate your comment regarding room size and are glad to know that comfort and cleanliness met your expectations. We hope to welcome you again on a future stay. Best regards, Claire MERCURE PARIS BUTTE MONTMARTRE BASILIQUE

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Other web-users rate our hotel

  • 312 reviews 9.6/10 Location
  • 443 reviews 7.9/10 Room
  • 466 reviews 9/10 Service
  • 261 reviews 6.5/10 Comfort
  • 175 reviews 8.6/10 Breakfast
  • 159 reviews 8.9/10 Cleanliness
  • 139 reviews 9.8/10 Vibe
  • 106 reviews 7.7/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.