Mercure Paris Butte Montmartre Basilique 4 stars

Customer review rating (ALL Rating) 4.6/5 660 reviews

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Mercure Paris Butte Montmartre Basilique - Image 1
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100, Blvd Rochechouart, 75018 PARIS, France

Description

Hotel extras

  • Montmartre is on your doorstop and the Sacré-Coeur is a stone's throw away

  • Breathtaking view of the Eiffel Tower from our suite with private sauna

  • Intimate and modern rooms designed for relaxation

  • Hotel open and reception desk available 24 hours a day

  • Room service is available from 7am to 11pm.

Our accommodation(s)

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Room 1

Hotel location

Mercure Paris Butte Montmartre Basilique

100, Blvd Rochechouart
75018 PARIS
France

GPS:48.88255, 2.341561

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

BAR

Start the day with a full breakfast, have a coffee before enjoying our local beer in the shaded courtyard - our bar is a versatile space that welcomes you throughout the day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  660 reviews

Customer review rating 3.5/5

Barry C. Solo - Confirmed reviews ALL

Dear Mr. C., Thank you for taking the time to share such a detailed review following your stay at the Hotel Mercure Paris Butte Montmartre Basilique. We are pleased to read that you appreciated our convenient location near Anvers metro, the comfort of your bed, the in-room amenities, the sound insulation, and the friendliness and helpfulness of our team. It is also great to know that your room was clean and well maintained throughout your stay. At the same time, we sincerely take note of your comments regarding room size, workspace comfort, breakfast variety, and your perception of recognition as an ALL Platinum member. Please be assured that your feedback regarding breakfast selection and service capacity has been shared with our management team, as we continuously work to improve both quality and variety. We also regret that your expectations regarding room allocation and possible upgrade were not fully met on this occasion. Your comments are valuable and will help us improve our communication and guest experience for our loyal members. We truly appreciate your constructive feedback and hope to have the opportunity to welcome you again for a more comfortable experience. Kind regards, Ehsas Hotel Mercure Paris Butte Montmartre Basilique

Customer review rating 5.0/5

Wendy H. Business - Confirmed reviews ALL

Dear Ms. H., Thank you for taking the time to share such a wonderful review following your stay at Hotel Mercure Paris Butte Montmartre Basilique. We are delighted to know that you appreciated our hotel's unique interior design, the comfort of your room, and the quality of our breakfast. It is especially rewarding to hear that your room remained pleasantly cool during the heatwave, allowing you to enjoy a comfortable stay. Your kind compliments about the friendliness of our team mean a great deal to us, and we will be pleased to share your feedback with them. We also appreciate your ratings regarding the check-out experience and value for money, as they encourage us to continue improving every aspect of our service. Thank you once again for your excellent recommendation. We look forward to welcoming you back to Hotel Mercure Paris Butte Montmartre Basilique on your next visit to Paris. Kind regards, Ehsas Hotel Mercure Paris Butte Montmartre Basilique

Customer review rating 3.5/5

Callum S. Business - Confirmed reviews ALL

Dear Mr. S., Thank you for sharing your feedback following your stay at Hotel Mercure Paris Butte Montmartre Basilique. We are pleased to know that you found our team welcoming and that your overall stay was satisfactory. However, we are sorry to learn that the unavailability of an ironing board caused inconvenience during your business trip. We understand how important such facilities can be for our guests traveling for work, and we regret that we were unable to meet your expectations in this regard. Your comments have been noted and will be shared with the relevant team for review. Thank you for your valuable feedback. We hope to have the opportunity to welcome you again in the future and provide a more seamless experience. Kind regards, Ehsas Hotel Mercure Paris Butte Montmartre Basilique

Customer review rating 2.5/5

Hartley C. Business - Confirmed reviews ALL

Dear Ms. C., Thank you for taking the time to share your feedback regarding your recent stay at Hotel Mercure Paris Butte Montmartre Basilique. We are sorry to learn that your experience did not meet your expectations. Please accept our sincere apologies for the inconvenience caused by the missing bathroom amenities and for any disappointment regarding the room size and overall value of your stay. We would also like to thank you for recognizing the efforts of our receptionist. We are pleased to hear that he did his best to assist you, and your kind mention will certainly be shared with him. Your comments are very important to us, as they help us identify areas where we can improve. We regret that we were unable to provide the level of comfort and service you expected and deserved. We appreciate your feedback and hope to have the opportunity to welcome you again in the future for a much more satisfying experience. Kind regards, Ehsas Hotel Mercure Paris Butte Montmartre Basilique

Customer review rating 3.5/5

Linda B. Couples - Confirmed reviews ALL

Dear Linda B., We sincerely thank you for taking the time to share your detailed feedback following your stay at the hotel Hotel Mercure Paris Butte Montmartre Basilique. We are pleased to read that your overall experience was mostly positive and that you appreciated several aspects of your stay, including your accommodation, cleanliness, and the booking process. Your kind recommendation is also very much appreciated. We have carefully noted your comments regarding the breakfast service, particularly the temperature of certain items, the crockery condition, and the availability of coffee capsules. Please accept our sincere apologies for these inconveniences. Your feedback has been shared with the relevant teams in order to improve both quality and consistency of service. We truly value your observations, as they help us enhance the guest experience, and we hope to have the pleasure of welcoming you back for an even more enjoyable stay in the future. Kind regards, Ehsas Hotel Mercure Paris Butte Montmartre Basilique

Other web-users rate our hotel

  • 429 reviews 9.7/10 Location
  • 611 reviews 7.9/10 Room
  • 649 reviews 9.2/10 Service
  • 6 reviews 7.6/10 WiFi
  • 342 reviews 6.4/10 Comfort
  • 232 reviews 8.6/10 Breakfast
  • 221 reviews 9/10 Cleanliness
  • 182 reviews 9.6/10 Vibe

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