Mercure Paris Butte Montmartre Basilique 4 stars

Customer review rating (ALL Rating) 4.6/5 753 reviews

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Description

Hotel extras

  • Montmartre is on your doorstop and the Sacré-Coeur is a stone's throw away

  • Breathtaking view of the Eiffel Tower from our suite with private sauna

  • Intimate and modern rooms designed for relaxation

  • Hotel open and reception desk available 24 hours a day

  • Room service is available from 7am to 11pm.

Our accommodation(s)

Book this hotel
Room 1

The practical and inviting ibis room, with the new Sweet Bed by ibis bedding, has everything you need to enjoy your stay: twin beds, desk, Internet, TV with all the main channels and a bathroom.

Max. number of persons
2
Area
From 15 m² / 161 sq ft

Bedding

Twin bed(s) x1

Baby crib on request

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • Optical fiber

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite/cable colour TV
  • Web TV
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 15 m² / 161 sq ft
  • Bedding 1 x Twin bed(s)

A privilege room, with a queen size bed, a mini-bar and a Nespresso coffee machine, offering an elegant setting for an unforgettable stay in the city of lights.

Max. number of persons
2
Area
From 17 m² / 182 sq ft

Bedding

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • Optical fiber

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

A privilege room, with a queen size bed, a mini-bar, a Nespresso coffee machine and a balcony, offering an elegant setting for an unforgettable stay in Paris.

Max. number of persons
2
Area
From 20 m² / 215 sq ft

Bedding

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • Optical fiber

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

A Privilege Room with a queen-size bed, mini-bar and Nespresso coffee machine, offering an elegant setting for an unforgettable stay in the City of Light.

Max. number of persons
2
Area
From 17 m² / 182 sq ft
Accessibility
Accessible room

Bedding

Double bed(s) x1

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • Optical fiber

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

A sumptuous junior suite, including a bedroom with a queen size bed, a living room equipped with a sofa bed for two people, a private terrace, offering an elegant setting for an unforgettable stay in Paris.

Max. number of persons
4
Area
From 24 m² / 258 sq ft

Bedding

Queen size bed(s) x1

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • Optical fiber

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

A sumptuous junior suite, including a bedroom with a double bed, a living room equipped with a sofa bed for two people, a private terrace, offering an elegant setting for an unforgettable stay in Paris.

Max. number of persons
4
Area
From 24 m² / 258 sq ft

Bedding

Double bed(s) x1

Double sofa bed(s) x1

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • Optical fiber

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

A luxurious suite offering a panoramic view of the rooftops of Paris and the Eiffel Tower, including a bedroom with a queen size bed, a living room with a sofa bed for two people, a private sauna, for an exceptional experience.

  • Views:

    Panorama view

Max. number of persons
4
Area
From 35 m² / 376 sq ft

Bedding

Queen size bed(s) x1

Double sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • Optical fiber

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Hotel location

Mercure Paris Butte Montmartre Basilique

100, Blvd Rochechouart
75018 PARIS
France

GPS:48.88255, 2.341561

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park
  • 51 rooms
  • 3 rooms for people with reduced mobility
  • 3 family rooms
  • 11 connecting rooms
  • 51 non-smoking rooms
  • 9 floors

Languages spoken at the hotel

  • English
  • French

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

  • Air Conditioning

Desk equipment available

  • Shoe shine machine

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Pets

Pets allowed Additional charge

Catering

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Family

Equipements for children

  • Bottle Warmer

Services for children

  • Board games available

Well-being

Fitness center

  • On site
  • Near the property
  • Indoor parking
  • Public

BAR

Start the day with a full breakfast, have a coffee before enjoying our local beer in the shaded courtyard - our bar is a versatile space that welcomes you throughout the day.

Bar Type
BAR
Capacity
46

Other informations

Services

  • Pet allowed
  • Musical Entertainment

Start the day with a full breakfast, have a coffee before enjoying our local beer in the shaded courtyard - our bar is a versatile space that welcomes you throughout the day.

Elegant fitness center with exercise bikes, weight bench and free weights for a complete workout. Backlit mirrors and a modern ambience provide an intimate, comfortable environment, ideal for recharging.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  753 reviews

Customer review rating 4.5/5

Folkson J. Families - Confirmed reviews ALL

Dear J. Folkson, We sincerely thank you for your positive comments regarding your stay at our establishment. We are delighted that you found our rooms comfortable, modern, and well-maintained, as well as our staff welcoming and helpful. Your observation about the difference in size between the two rooms has been noted, and we understand that it can be confusing. We hope to welcome you again for an equally pleasant experience. Warmest regards, Maria Mercure Paris Butte Montmartre Basilique

Customer review rating 5.0/5

Vivienne T. Families - Confirmed reviews ALL

Dear Vivienne, It is always a pleasure to welcome you back, and we are truly grateful that you chose the Hotel Mercure Paris Butte Montmartre Basilique for your second stay. We are delighted to hear that you enjoyed our comfortable and modern rooms, the attentive service of our team, and our convenient location close to Rue des Martyrs and Montmartre. Knowing that you and your fellow guests had such a wonderful experience means a great deal to us. Thank you for your loyalty and kind words. We very much look forward to welcoming you back for your next visit to Paris! Warm regards, Ehsas Hôtel Mercure Paris Butte Montmartre Basilique

Customer review rating 5.0/5

Louise B. Couples - Confirmed reviews ALL

Dear Louise, Thank you for sharing your lovely feedback following your stay at the Hotel Mercure Paris Butte Montmartre Basilique. We are delighted to know that you enjoyed our convenient location, found your stay comfortable and appreciated the friendliness of our team. Your kind words are truly encouraging and mean a lot to all of us. It was a pleasure having you with us, and we hope to have the opportunity to welcome you back again on your next visit to Paris. Kind regards, Ehsas Hotel Mercure Paris Butte Montmartre Basilique

Customer review rating 4.0/5

Martin K. Business - Confirmed reviews ALL

Dear Mr. K., Thank you very much for your wonderful feedback and for sharing such kind words about your stay at Hotel Mercure Paris Butte Montmartre Basilique. We are delighted to hear that you appreciated the friendliness and attentiveness of our team, the cleanliness and tranquillity of your room, and our breakfast selection. It is especially rewarding to know that you felt comfortable from the moment you arrived. We also appreciate your recognition of the quality and comfort we strive to provide to all our guests. Your feedback is a great encouragement to our entire team, and we would be pleased to welcome you back for another enjoyable stay in Paris. Kind regards, Ehsas Hotel Mercure Paris Butte Montmartre Basilique

Customer review rating 5.0/5

Philippa C. Families - Confirmed reviews ALL

Dear Mrs C., Thank you sincerely for your lovely review. We truly appreciate your kind words and are grateful you chose to stay with us. It means a great deal to our entire team to know you had such a positive experience. We hope to welcome you back very soon! Kind regards, Léa-Mercure Paris Butte Montmartre Basilique

Dear J. Folkson, We sincerely thank you for your positive comments regarding your stay at our establishment. We are delighted that you found our rooms comfortable, modern, and well-maintained, as well as our staff welcoming and helpful. Your observation about the difference in size between the two rooms has been noted, and we understand that it can be confusing. We hope to welcome you again for an equally pleasant experience. Warmest regards, Maria Mercure Paris Butte Montmartre Basilique

Customer review rating 5.0/5

Vivienne T. Families - Confirmed reviews ALL

Second time staying here and will stay again! Beautiful modern comfortable rooms. Nothing was an issue for staff and within three minute walk to Rue de Martyrs! We all loved our stay!

Dear Vivienne, It is always a pleasure to welcome you back, and we are truly grateful that you chose the Hotel Mercure Paris Butte Montmartre Basilique for your second stay. We are delighted to hear that you enjoyed our comfortable and modern rooms, the attentive service of our team, and our convenient location close to Rue des Martyrs and Montmartre. Knowing that you and your fellow guests had such a wonderful experience means a great deal to us. Thank you for your loyalty and kind words. We very much look forward to welcoming you back for your next visit to Paris! Warm regards, Ehsas Hôtel Mercure Paris Butte Montmartre Basilique

Customer review rating 5.0/5

Louise B. Couples - Confirmed reviews ALL

Very nice lokation, easy stay og friendly staff

Dear Louise, Thank you for sharing your lovely feedback following your stay at the Hotel Mercure Paris Butte Montmartre Basilique. We are delighted to know that you enjoyed our convenient location, found your stay comfortable and appreciated the friendliness of our team. Your kind words are truly encouraging and mean a lot to all of us. It was a pleasure having you with us, and we hope to have the opportunity to welcome you back again on your next visit to Paris. Kind regards, Ehsas Hotel Mercure Paris Butte Montmartre Basilique

Customer review rating 4.0/5

Martin K. Business - Confirmed reviews ALL

If you are looking for a quiet hotel in the busy part of town, this is a great choice. For staff I would give 10/10, everyone was beyond friendly and looking after every detail and super helpful. I had a room to the backyard which was very quiet and clean. Instantly felt well when entering. Breakfast was fantastic too. Of course price is not cheap, but I would say the quality standard and comfort is in line with the price.

Dear Mr. K., Thank you very much for your wonderful feedback and for sharing such kind words about your stay at Hotel Mercure Paris Butte Montmartre Basilique. We are delighted to hear that you appreciated the friendliness and attentiveness of our team, the cleanliness and tranquillity of your room, and our breakfast selection. It is especially rewarding to know that you felt comfortable from the moment you arrived. We also appreciate your recognition of the quality and comfort we strive to provide to all our guests. Your feedback is a great encouragement to our entire team, and we would be pleased to welcome you back for another enjoyable stay in Paris. Kind regards, Ehsas Hotel Mercure Paris Butte Montmartre Basilique

Customer review rating 5.0/5

Philippa C. Families - Confirmed reviews ALL

Throughout our stay, the team was warm, friendly, and incredibly accommodating. The property’s location made exploring Montmartre effortless, with easy access to public transport and enjoyable walks through the neighbourhood. Sam, Elora and the rest of the team were amazing.

Dear Mrs C., Thank you sincerely for your lovely review. We truly appreciate your kind words and are grateful you chose to stay with us. It means a great deal to our entire team to know you had such a positive experience. We hope to welcome you back very soon! Kind regards, Léa-Mercure Paris Butte Montmartre Basilique

Customer review rating 4.5/5

Maxine M. Friends - Confirmed reviews ALL

Very clean, helpfull and pleasant staff. Comfy bed and excelent location

Dear Maxine, Thank you very much for your wonderful feedback! We are delighted to hear that you appreciated the cleanliness of our hotel, as well as the comfort of our beds, the location, and the helpfulness of our team. Keeping our rooms and common areas clean and welcoming is a priority for us, so it is especially rewarding to know that this made such a positive impression on your stay. Your kind words are a great encouragement to our entire team! We hope to have the pleasure of welcoming you back to Paris very soon. Warm regards, Elora Réception

Customer review rating 5.0/5

Jason Z. Families - Confirmed reviews ALL

We had a family room, with a private balcony and an amazing Eiffel Tower view.

Dear Jason Z., Thank you for sharing your positive experience with us. We are delighted to hear that you enjoyed the family room and the stunning view of the Eiffel Tower. It is always a pleasure to provide memorable stays for our guests. Best regards, Maria Mercure Paris Butte Montmartre Basilique

Customer review rating 2.5/5

Anhelina L. Business - Confirmed reviews ALL

I recently stayed at the Mercure Paris Butte Montmartre Basilique for 4 nights on a business trip. On the positive side, the hotel itself is quite nice. The location is decent, and the property features a fresh renovation with beautiful, modern furniture. Unfortunately, the service and operational aspects fell incredibly short. During our stay, we experienced interruptions with the hot water supply, and one of the elevators was out of order for one day. Additionally, our "Do Not Disturb" sign mysteriously disappeared from our door. Even though I mentioned this to the reception, no staff member thought to bring us a replacement. However, the most unacceptable issue happened on October 6th at around 11:00 PM. A complete stranger entered our room using a valid key card because the front desk had mistakenly assigned our occupied room to a newly arriving guest. We immediately called the reception, but instead of reassuring us or explaining the situation, the staff simply said, "We will check," and hung up. We waited for about 20 minutes without any updates and eventually had to call them back ourselves. They casually explained it was a "technical error" and offered a very weak, dismissive apology, making zero effort to smooth things over or reassure us that we're safe. Because of this major security flaw and the staff's indifferent reaction, we felt completely unsafe for our remaining two nights.

Dear Mrs. L., Thank you for taking the time to share your experience. We take your comments regarding the hot water, the elevator and, most importantly, the incident involving access to your room very seriously. The safety and well-being of our guests are our top priorities, and we sincerely apologize for the concern caused and for the lack of reassurance you experienced. Regarding the hot water issue, we will consult with our technician to inspect the installation, as we have not encountered this type of problem before. We also acknowledge your comments regarding the elevator and apologize for the inconvenience caused. Regarding the incident involving access to your room, we sincerely regret this error, as well as the lack of communication from our night team. We will review the situation with them to better understand the circumstances of this incident and improve our handling of similar situations in the future. We are truly sorry that this experience affected your sense of security and confidence in our hotel. Please be assured that your feedback is being taken seriously and will help us improve our procedures and the quality of our service. We hope to have the opportunity to welcome you back and provide you with a much more positive experience that meets your expectations. Kind regards, Marion - Mercure Paris Butte Montmartre Basilique

Customer review rating 5.0/5

Laura B. Couples - Confirmed reviews ALL

Super helpful and friendly staff. Quiet rooms despite being in central Paris. Amazing location next to Monmartre. Breakfast high quality produce. One small problem on checking in ans this was solved within 30 minutes. Will return on next visit to Paris.

Dear Laura, Thank you very much for your wonderful review and for sharing your experience with us. We are delighted to hear that you enjoyed our central location, the comfort and quietness of our rooms, and the quality of our breakfast. It is also a pleasure to know that our team made you feel welcome and that the small issue during check-in was resolved promptly to your satisfaction. Your kind words are a great source of motivation for our entire team. We look forward to welcoming you back to the Mercure Paris Montmartre on your next visit to Paris! Kind regards, Sam Reception

Customer review rating 4.5/5

Biswaroop S. Families - Confirmed reviews ALL

We stayed for 6 days and our experience has been really amazing

Dear Mr. S., Thank you for sharing your wonderful feedback following your six-day stay at Hotel Mercure Paris Butte Montmartre Basilique. We are delighted to know that you had such an amazing experience and appreciated our convenient location and the comfort of your stay. Your satisfaction is a great source of motivation for our entire team. We sincerely hope to have the pleasure of welcoming you back to Paris for another enjoyable stay. Kind regards, Ehsas Hôtel Mercure Paris Butte Montmartre Basilique

Customer review rating 5.0/5

Amandine M. Business - Confirmed reviews ALL

Very well located in Sacré Coeur area. The rooms are very confy and decorated with taste.

Chère Madame M., Nous vous remercions chaleureusement d’avoir partagé votre expérience à l’Hôtel Mercure Paris Butte Montmartre Basilique. Nous sommes ravis que vous ayez apprécié notre emplacement privilégié à proximité du Sacré-Cœur, ainsi que le confort et la décoration soignée de nos chambres. Votre excellente note et vos compliments nous font très plaisir et encouragent toute notre équipe à poursuivre ses efforts pour offrir des séjours agréables à nos clients. Nous espérons avoir le plaisir de vous accueillir de nouveau très prochainement lors d’une prochaine visite à Paris. Bien cordialement, Ehsas Hôtel Mercure Paris Butte Montmartre Basilique

Customer review rating 4.0/5

Vikram S. Couples - Confirmed reviews ALL

Good location, near tourist hotspots

Dear Vikram S., Thank you for your positive feedback regarding our location near Sacré-Cœur. We are delighted to hear that you enjoyed your stay and appreciated the proximity to popular tourist attractions. Goodbye and best regards, Maria - Mercure Paris Butte Montmartre Basilique.

Customer review rating 4.5/5

Noel M. Business - Confirmed reviews ALL

We stayed over a week at the hotel while in town for an event during Paris Fashion Week. The room was small for 2 and without a view as requested but the decor was pleasing and we slept well which is most important. The staff were all welcoming and helpful. The location is ideal! So close to the Sacre Coeur and Moulin Rouge. Great bustling area, full of wonderful places to eat. Would definitely stay here again if taking part in another fashion week.

Customer review rating 1.0/5

Jennifer C. Business - Confirmed reviews ALL

The room had a bad smell, the pillows smelled musty and there was a leak in the ceiling over the shower. The AC did not work, therefore, there was no fresh air circulating in the room. Overall, it was an uncomfortable stay.

Customer review rating 5.0/5

Sandra C. Friends - Confirmed reviews ALL

We thought the staff were so lovely. We loved being in the dining/sitting area because it was so peaceful. Best coffee during my Europe trip.

Dear Ms. C., Thank you very much for your wonderful feedback following your stay at Hotel Mercure Paris Butte Montmartre Basilique. We are delighted to know that you enjoyed our peaceful atmosphere, convenient location, and especially the warmth and kindness of our team. It is also a pleasure to hear that our dining and sitting area provided you with a relaxing space, and that you enjoyed our coffee so much during your European trip! Your kind words are greatly appreciated and will be shared with our team. We look forward to welcoming you back for another lovely stay in Paris. Kind regards, Ehsas Hotel Mercure Paris Butte Montmartre Basilique

Customer review rating 4.0/5

Andrew H. Couples - Confirmed reviews ALL

We had a comfortable two night stay. Room was very comfortable and staff were very friendly and helpful

Dear Mr. H., Thank you very much for this excellent review ! We are delighted to know that you enjoyed your stay amongs us. We hope to have the pleasure to welcoming you again soon. Best regards, Marion - Mercure Paris Butte Montmartre Basilique

Customer review rating 4.5/5

Vivienne T. Couples - Confirmed reviews ALL

Perfectly located for exploring Montmartre. Nearby rue de mattes for restaurants and shops. Beautifully designed rooms and bathrooms with comfortable beds. We loved our stay so much so I booked for October again!

Dear Ms. T., Thank you very much for your wonderful feedback following your stay at Hotel Mercure Paris Butte Montmartre Basilique. We are delighted to know that you enjoyed the beautiful design of our rooms and bathrooms, the comfort of your bed, and the attentive service provided by our team. It is also lovely to hear that you appreciated our location and the opportunity to explore the charming Montmartre area. We are especially pleased that you enjoyed your stay so much that you have already booked another visit for October. We look forward to welcoming you back very soon and making your next stay just as enjoyable. Kind regards, Ehsas Hotel Mercure Paris Butte Montmartre Basilique

Customer review rating 5.0/5

Setareh S. M. Families - Confirmed reviews ALL

Sam was a big help!

Dear Ms. S. M., Thank you very much for your lovely feedback following your stay at Hotel Mercure Paris Butte Montmartre Basilique. We are delighted to hear that you appreciated our convenient location and that Sam was particularly helpful during your stay. We will be sure to share your kind words with him, as such recognition is always greatly appreciated by our team. It was a pleasure having you as our guest, and we hope to have the opportunity to welcome you back to Paris again soon. Kind regards, Ehsas Hotel Mercure Paris Butte Montmartre Basilique

Customer review rating 5.0/5

Patricia E. Couples - Confirmed reviews ALL

Friendly and multi-lingual staff. Comfortable room, nice thick bathroom towels, and a very sparse weight set/fitness room were appreciated. The only confusion was whether or not coffee from the Nespresso machine was complimentary (we did not purchase the daily breakfast).

Dear Patricia E., Thank you very much for your kind feedback regarding our location, our staff, and the amenities in your room. We are delighted to hear that you enjoyed these aspects of your stay. I also appreciate you mentioning the confusion regarding the Nespresso machine. We would like to clarify that, although the machine is available on a self-service basis during breakfast, the coffee is not complimentary. It is included for guests who have paid for the breakfast service, while it is not included with room-only reservations. We apologize for any misunderstanding this may have caused. We hope to have the pleasure of welcoming you back again in the future. Best regards, Maria Mercure Paris Butte Montmartre Basilique

Customer review rating 4.5/5

Paul A. Couples - Confirmed reviews ALL

Lovely hotel, room was a good size and had everything we needed. Breakfast was excellent too. All reception staff were very helpful and pleasant but Elora was excellent and had a lovely manner.

Dear Mr. A., We are delighted to hear that you had such a pleasant stay at Hotel Mercure Paris Butte Montmartre Basilique and that you appreciated our convenient location, comfortable rooms, and excellent breakfast. It is especially wonderful to know that our reception team made you feel well looked after, and we will be sure to share your kind words about Elora with her. Your recognition of her warm and attentive manner will mean a great deal to her and to the whole team. Thank you for your generous feedback. We would be very pleased to welcome you back on your next visit to Paris. Kind regards, Ehsas Hotel Mercure Paris Butte Montmartre Basilique

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  • 681 reviews 8/10 Room
  • 705 reviews 9/10 Service
  • 6 reviews 6.5/10 WiFi
  • 367 reviews 6.6/10 Comfort
  • 263 reviews 8.6/10 Breakfast
  • 239 reviews 8.8/10 Cleanliness
  • 172 reviews 9.3/10 Vibe

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