ibis budget Koeln Messe 2 stars

Customer review rating (ALL Rating) 4.2/5 1,298 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Sweet Bed by ibis offers absolute sleeping comfort

  • Warm and authentic host team

  • Family-friendly with triple room including bunk bed

  • Air-conditioned hotel rooms

  • 24/7 mini market with snacks and beverages

Our accommodation(s)

Hotel location

ibis budget Koeln Messe

Brügelmannstrasse 7
50679 KOELN
Germany

GPS:50.943333, 6.985979

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

MiniMarket

Non contractual photo

Our mini market is available around the clock. You'll find everything you need here. A small seating area also invites you to linger. Here you can end the evening in a friendly atmosphere with friends, family or colleagues.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,298 reviews

TripAdvisor Rating  3.5/5  930 reviews

Cold

Customer review rating 1.5/5

Jan P. Solo - Confirmed reviews ALL

For two days I was trying to dry my socks, they were still a bit wet afterwards. The issue was that the air conditioner was not providing any heat. This meant that I was also cold. Compared to hostels, where there is a normal radiator, I can dry anything in couple of hours and I will be warm. Also please do something with your access cards, at any other place there are no problems with their room access systems, just at ibis you have to get the card replaced.

Dear Mr P. Thank you very much for your stay at our hotel and for taking the time to tell us about your impressions and experiences. We do everything we can to offer you the best possible quality of service during each of your stays. Your opinion is therefore of great interest to us. Unfortunately, I had to realise that you were not entirely satisfied with our service. You complained about the temperature in room 625 and had problems with your room card. I apologise for the inconvenience caused during your stay and assure you that this is not a standard situation at the ibis budget Köln Messe. Of course we are interested in keeping you as a satisfied customer. We were able to solve the temperature problem in the meantime, as there was air in the fan coil which prevented the heat from being transferred. We are aware of the problem with the room cards. These are very susceptible and cause decoding at the slightest magnetic contact - e.g. by touching a mobile phone. We are currently endeavouring to switch to a new RFID locking card system. Dear Mr P., I would like to apologise to you once again for the inconvenience caused. As a small gesture of compensation, I would like to credit 500 Courtesy Points to your ALL Lifestyle bonus programme account. You can redeem these points for a voucher for one of your next stays in an Accor brand hotel worldwide, or exchange them for airmail. I would be delighted if you would accept my apology and allow me to credit you with the points. All I need is a positive response from you. If you have any further questions or requests, please do not hesitate to contact me and I look forward to hearing from you. With GASTfreundlicher Gruß Ibis & ibis budget Köln Messe Gordon Kleebaum ClusterGeneral Manager www.all.accor.com/3744 * www.all.accor.com/7843

Very good location

Customer review rating 4.5/5

Yasser B. Couples - Confirmed reviews ALL

It was a very good

Average Hotel

Customer review rating 3.5/5

S. A. Solo - Confirmed reviews ALL

The hotel is perfect to stay 1 or 2 nights JUST for sleeping. The Hotel is clean, the staff is friendly and the location is okay. I stayed at the ibis Budget Hotel and went to the restaurant at the next hotel(Ibis Hotel), the restaurant had only pizza as main course and it was frozen pizza anyone can buy at the supermarket. My room was ok for 2 nights, the only issue i had was the door, i couldnt lock it from the inside. I asked about it at the reception and i was told the doors at the hotel are supposed to be like this because in an emergency the guests can evacuate from the room faster.

You get what you pay for :)

Customer review rating 4.5/5

Jjtcro Business - Confirmed reviews ALL

Low price, no big expectations. Staff VERY friendly. Big plus. If you want a better breakfast you can go next door to Ibis or Radisson and for "few" more euro have much more.

Warm welcome, basic, but comfortable rooms.

Customer review rating 4.5/5

Peter C. Business - Confirmed reviews ALL

Good facilities, super quiet location. Nice, helpful staff. Well cleaned rooms. Good breakfast, excellent value.

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Other web-users rate our hotel

  • 830 reviews 8.4/10 Location
  • 1,439 reviews 5/10 Room
  • 883 reviews 9/10 Service
  • 22 reviews 9/10 WiFi
  • 718 reviews 3.1/10 Comfort
  • 680 reviews 6.6/10 Breakfast
  • 672 reviews 6.8/10 Cleanliness
  • 438 reviews 6.4/10 Value

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