Mercure Hotel Koeln Belfortstrasse 4 stars

Name: Mercure Hotel Cologne Belfort Street | ALL - ALL
Address: Belfortstrasse 9, KOELN, 50668, DE
Telephone: +4922177210
Rating: 4.2

Customer review rating (ALL Rating) 4.2/5 722 reviews

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Belfortstrasse 9, 50668 KOELN, Germany

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Mercure Hotel Koeln Belfortstrasse

Hotel for travellers looking for local and authentic experiences

The Mercure Hotel Köln Belfortstrasse is ideal for tourists and business guests. After a long day, you can relax in the fitness and wellness area. The hotel is located in the Agnes district near Cologne Central Station - ideal for a stress-free arrival and departure.

One of the absolute highlights of the city is, of course, the Cologne Cathedral. A must for guests and within 20 minutes walking distance. Discover cozy cafés and restaurants in the immediate vicinity of the cathedral. Our hotel is located near the Cologne fairgrounds, which are located directly on the other side of the Rhine and can be reached in about 30 minutes by bus and train. The banks of the Rhine also invite you for a nice walk or a boat trip.

A visit of the Cologne Zoo is an unforgettable experience for the entire family. You can reach the attraction both on foot and by public transportation in just 15 minutes. Let yourself be enchanted by the biodiversity of the zoo!

At the Mercure Hotel Cologne Belfort Street, you can expect not only modern rooms, but also a fitness and wellness area in a class of its own. Relax during your stay in the longest indoor hotel pool in all of Cologne.

Melanie Kischkel, Hotel Management

Hotel extras

Longest indoor hotel pool in all of Cologne
Central location in the immediate vicinity of the Rhine
9 apartments (40 to 45 m²) equipped with a kitchenette
Parking in front of the hotel
One child under 12 stays in their parents' room

Our accommodation(s)

Single Bed

Standard Room with single bed

1 pers. max
16 m² / 172 sq ft

Bedding 1 x Single bed(s)

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Room

Standard Room with double bed or twin beds

2 pers. max
20 m² / 215 sq ft

Bedding 2 x Single bed(s) and 1 x Double bed(s)

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Room

Superior room with double

2 pers. max
20 m² / 215 sq ft

Bedding 1 x Double bed(s) and 2 x Single bed(s)

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Room

Apartment

3 pers. max
40 m² / 430 sq ft

Bedding 1 x Double bed(s)

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Hotel location

Mercure Hotel Koeln Belfortstrasse

Belfortstrasse 9
50668 KOELN
Germany

GPS:50.95233, 6.96298

+49 221 77210

+49 221 7721259

KOELN HAUPTBAHNHOF

Railway station

Access: 2 km / 1.24 mi 15 min walk / 5 min drive

SEILBAHN

Tourist attraction

Access: 1 km / 0.62 mi 8 min walk / 3 min drive

KOELNER ZOO

Zoo

Access: 1 km / 0.62 mi 8 min walk / 3 min drive

AUSFLUGSSCHIFFFAHRT

Tourist attraction

Access: 1.6 km / 0.99 mi 15 min walk / 5 min drive

KOELNER ALTSTADT

Tourist attraction

Access: 2 km / 1.24 mi 15 min walk / 5 min drive

KOELNER DOM

Tourist attraction

Access: 2 km / 1.24 mi 15 min walk / 5 min drive

SCHOKOLADENMUSEUM

Museums

Access: 2.5 km / 1.55 mi 25 min walk / 10 min drive

CLAUDIUS THERME

Tourist attraction

Access: 3.5 km / 2.17 mi 30 min walk / 10 min drive

RHEINPARK

Tourist attraction

Access: 3.5 km / 2.17 mi 30 min walk / 10 min drive

ODYSSEUM

Tourist attraction

Access: 4 km / 2.49 mi 50 min walk / 11 min drive

RHEIN

River

Access: 500 m / 0.31 mi 5 min walk / 2 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Pets welcome
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
100% Non Smoking Property

Breakfast

Recharge on the first floor of the Hotel Mercure in Cologne and enjoy breakfast in our restaurant or on the terrace in fine weather. Alternatively, we serve breakfast in your room, so you can start the day even more comfortably.

Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.2/5 722 reviews

Maurice Business - 5/28/2026 Confirmed reviews ALL

Lamya A. K. Business - 4/21/2026 Confirmed reviews ALL

Oliver D. Business - 3/26/2026 Confirmed reviews ALL

Brendan Solo - 3/23/2026 Confirmed reviews ALL

Disappointing Positives: clean and in a quiet area Negatives: maybe this hotel would have been fine had it not been for a terrible first impression that then meant finding fault with things normally would just have been ignored. On arrival, checked in and told would be staying in the less-than-appealing-looking block the other side of the road (no reception, bar or pool or anything there). Then told am staying in a room on fourth floor and then told the lift is not working. There was no email about this in advance, or message via Expedia. This was not a problem but the fact they had not even bothered to check or update me in advance was lazy practice by Mercure management. The feeling it left me with was that they did not really care about having me as a guest and that feeling persisted the next time I interacted with a member of staff in check-out; who did not even bother to ask me how my stay was. It just gave the impression of a hotel where the culture is one of not really being that bothered at all about customer service. So I can also say that my room smelt of drains, had to phone for the WiFi password, the bed was uncomfortable, the two pillows provided had the structural integrity of a melting block of ice and ice would have been nice as, inevitably, the air conditioner did not work. The hotel did offer me a free drink at the bar on arrival because the lift was broken. The bar was unstaffed at that point, so meaningless. Book elsewhere. Air con broken. Smelt of drains. Poor See notes I am vegan; minimal options. Not your fault. Not staffed when I went in See notes

Rick Friends - 3/23/2026 Confirmed reviews ALL

Web-users rating

Other web-users rate our hotel

516 reviews 8.6/10 Location
708 reviews 6.7/10 Room
605 reviews 8.3/10 Service
17 reviews 6.7/10 WiFi
553 reviews 8.3/10 Breakfast
274 reviews 6.4/10 Cleanliness
192 reviews 4.6/10 Amenities
179 reviews 5.4/10 Food

51 reviews 9.1/10 Location
72 reviews 6.1/10 Room
83 reviews 9.1/10 Service
61 reviews 8.7/10 Breakfast
31 reviews 6.4/10 Cleanliness
28 reviews 5.5/10 Food
23 reviews 4.6/10 Amenities
16 reviews 7.2/10 Pool

40 reviews 8.3/10 Location
52 reviews 5.3/10 Room
67 reviews 8/10 Service
46 reviews 7.9/10 Breakfast
27 reviews 3.3/10 Amenities
24 reviews 5.3/10 Food
23 reviews 6/10 Cleanliness
12 reviews 4.3/10 Bar

25 reviews 8.8/10 Location
51 reviews 6.7/10 Room
35 reviews 8.7/10 Service
35 reviews 8.7/10 Breakfast
33 reviews 7.1/10 Comfort
16 reviews 6.7/10 Cleanliness
13 reviews 4.3/10 Value
11 reviews 7.1/10 Pool

14 reviews 8.6/10 Location
22 reviews 5.1/10 Room
18 reviews 7.9/10 Service
8 reviews 5.8/10 Cleanliness
8 reviews 5/10 Amenities
7 reviews 8.5/10 Breakfast

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

Check-in at Mercure Hotel Koeln Belfortstrasse is from 03:00 PM, and check-out is until 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Mercure Hotel Koeln Belfortstrasse regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.