Mercure Hotel Koeln Belfortstrasse 4 stars

Customer review rating (ALL Rating) 4.2/5 687 reviews

Mercure Hotel Koeln Belfortstrasse - Image 1
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Description

Hotel extras

  • Longest indoor hotel pool in all of Cologne

  • Central location in the immediate vicinity of the Rhine

  • 9 apartments (40 to 45 m²) equipped with a kitchenette

  • Garage parking and parking spaces in front of the hotel

  • One child up to 12 years stays in the parents' room

Our accommodation(s)

Single Bed

Standard Room with single bed

  • 1 pers. max
  • 16 / 172 sq ft
  • Bedding 1 x Single bed(s)

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Hotel location

Mercure Hotel Koeln Belfortstrasse

Belfortstrasse 9
50668 KOELN
Germany

GPS:50.95233, 6.96298

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

QUIRINAL

You should definitely try the varied buffet lunch at the hotel. During the day and in the evening, the kitchen team is on hand to prepare delicious dishes from the à la carte or 3-course menu. The Quirinal restaurant is open from 12:00pm to 11:30pm.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  687 reviews

TripAdvisor Rating  3.5/5  606 reviews

Customer review rating 5.0/5

Galina Business - Confirmed reviews ALL

Quiet, good service, clean. I am happy with my stay at the hotel

very pleasant stay

Customer review rating 5.0/5

Andreas H. Business - Confirmed reviews ALL

all staff member are very polite and helful

Customer review rating 4.0/5

Rianne Friends - Confirmed reviews ALL

The rooms were verre Hot!

Dear Rianne, thank you for your great review. We are delighted that you enjoyed your stay with us and had a pleasant time at our hotel. We apologize for the inconvenience with the room temperature and we will ensure to address this issue promptly. We are looking forward to welcoming you back. Best regards, Sylvia and team

Customer review rating 5.0/5

Vb Friends - Confirmed reviews ALL

Alles top Sehr gutes Frühstück

Lieber Gast, herzlichen Dank für Ihr positives Feedback! Wir freuen uns, dass es Ihnen in unserem Hotel so gut gefallen hat und dass Sie einen schönen Aufenthalt bei uns hatten. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Herzliche Grüße, Sylvia und Team

Customer review rating 2.0/5

Jonathon S. Business - Confirmed reviews ALL

Summary - poor standard for mecure. Not up to international expected standard Not up to expected mecure standard. Had to change rooms as no key for kitchenette (was told maid took key home and would have to wait until next day) New room - toilet not work properly, heated towel rail not work, 1 remote not work Everything so salty

Dear Jonathon, thank you for taking the time to let us know what you thought of your stay at our hotel. We apologize for not meeting your expectations during your stay. We strive to uphold the high international standards associated with Mercure. We are sorry for the inconvenience caused by the room change. We will communicate your criticism internally and ensure that the points you have described are not repeated in the future.Your feedback is valuable to us as it helps us to improve our service for our guests in the future. We very much hope that you will give us the opportunity to show you that we can do better during your next stay. Best regards, Sylvia and team

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Other web-users rate our hotel

  • 629 reviews 9.2/10 Location
  • 847 reviews 6.7/10 Room
  • 691 reviews 8.3/10 Service
  • 45 reviews 2.5/10 WiFi
  • 646 reviews 9.1/10 Breakfast
  • 500 reviews 7.1/10 Comfort
  • 371 reviews 5.6/10 Cleanliness
  • 231 reviews 6.2/10 Food

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