Mercure Hotel Severinshof Koeln City 4 stars

Customer review rating (ALL Rating) 4.5/5 3,425 reviews

Best price
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Mercure Hotel Severinshof Koeln City - Image 1
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Mercure Hotel Severinshof Koeln City - Image 4
Severinstr. 199, Einfahrt Tiefgarage:, Kleine Spitzengasse, 50676 KOELN, Germany

Description

Hotel extras

  • 4-star hotel with quiet courtyard in the middle of Südstadt

  • Mercure Hotel in Cologne on Severinstrasse

  • Courteous and friendly staff

  • Plentiful breakfast buffet with cold and hot dishes

  • Mercure hotel in Cologne with very good public transportation options

Our accommodation(s)

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Hotel location

Mercure Hotel Severinshof Koeln City

Severinstr. 199, Einfahrt Tiefgarage:, Kleine Spitzengasse
50676 KOELN
Germany

GPS:50.929514, 6.957017

Telephone
Fax +49 221 2013666

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

RELAX - FOOD, DRINKS & YOU

RELAX - Food, Drinks & You. Enjoy the relaxed living room atmosphere of our hotel bar.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,425 reviews

TripAdvisor Rating  4.0/5  1,593 reviews

Ok stay but choose a courtyard room

TripAdvisor rating 3.0/5

Julie060804 TripAdvisor review

Great Experience

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Dear Mr. G., Thank you very much for your positive feedback! We are very pleased that you enjoyed your stay and were satisfied with our service, cleanliness and facilities. It is especially nice to hear that our team was able to help you at any time. We look forward to welcoming you back soon! Sincerely, AccorInvest Germany GmbH Mercure Hotel Severinshof Köln City

Great location and staff

Customer review rating 5.0/5

Sophie S. Couples - Confirmed reviews ALL

Dear Mrs. S.., Thank you very much for your great feedback! We are very pleased that you stayed with us for the second time and had a pleasant time. It\'S. especially nice to hear that you appreciated our location and the service provided by our team. We are already looking forward to your next visit! Sincerely, AccorInvest Germany GmbH Mercure Hotel Severinshof Köln City

Friendly

Customer review rating 4.0/5

Pf Business - Confirmed reviews ALL

Dear Mrs. F., Thank you for your feedback! We’re glad to hear that you had a pretty good stay overall. We appreciate your comments regarding the shampoo and soap – we’ll pass on your comment to our housekeeping team. We’re also happy to hear that the smell issue was promptly addressed by our team. If you ever need anything during your stay, don’t hesitate to reach out, and we’ll do our best to accommodate you. We hope to welcome you again soon! Sincerely, AccorInvest Germany GmbH Mercure Hotel Severinshof Köln City

Customer review rating 1.0/5

Anonymous Friends - Confirmed reviews ALL

Dear Mrs. J. Thank you for your message. We understand your situation and are sorry for the inconvenience caused by the flight cancellation. Unfortunately, a refund is not possible in accordance with our agreed booking conditions. However, we recommend that you contact your airline directly as they may offer compensation for the additional costs incurred as a result of the flight cancellation. We apologise if our response at check-out seemed rude - this was not our intention. Thank you for your feedback and we hope you had an enjoyable stay. Sincerely, AccorInvest Germany GmbH Mercure Hotel Severinshof Köln City Katja Kollmann Guest Relations

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Other web-users rate our hotel

  • 1,393 reviews 9.2/10 Location
  • 1,885 reviews 7.5/10 Room
  • 1,676 reviews 8.5/10 Service
  • 36 reviews 7.1/10 WiFi
  • 1,142 reviews 9.1/10 Breakfast
  • 826 reviews 6.9/10 Cleanliness
  • 214 reviews 6.1/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.