Mercure Hotel Severinshof Koeln City 4 stars

Customer review rating (ALL Rating) 4.6/5 3,580 reviews

Mercure Hotel Severinshof Koeln City - Image 1
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Description

Hotel extras

  • 4-star hotel with quiet courtyard in the middle of Südstadt

  • Mercure Hotel in Cologne on Severinstrasse

  • Courteous and friendly staff

  • Plentiful breakfast buffet with cold and hot dishes

  • Mercure hotel in Cologne with very good public transportation options

Our accommodation(s)

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Room 1

Hotel location

Mercure Hotel Severinshof Koeln City

Severinstr. 199, Einfahrt Tiefgarage:, Kleine Spitzengasse
50676 KOELN
Germany

GPS:50.929514, 6.957017

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

RELAX - FOOD, DRINKS & YOU

RELAX - Food, Drinks & You. Enjoy the relaxed living room atmosphere of our hotel bar.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  3,580 reviews

Customer review rating 4.5/5

Timo J. Friends - Confirmed reviews ALL

Customer review rating 5.0/5

Osman O. T. Business - Confirmed reviews ALL

Dear Mr. O. T., Thank you for taking the time to share your positive experience at Mercure Hotel Severinshof Köln City. We are delighted to hear that you found our hotel to be clean and appreciated its prime location. It is wonderful to know that your stay was enjoyable. We look forward to welcoming you back in the future for another delightful visit. Kind regards, Essendi Germany GmbH Mercure Hotel Severinshof Köln City

Customer review rating 2.0/5

Paul E. Solo - Confirmed reviews ALL

Dear Mr. E., Thank you for sharing your feedback regarding your recent stay. We sincerely apologize for the inconvenience you experienced with the air conditioning in your room. While we strive to ensure all amenities are functioning optimally, we regret that we were unable to accommodate your request for a different room during your visit. Your feedback is invaluable in helping us improve our services. We hope to have the chance to welcome you back. Kind regards Essendi Germany GmbH Mercure Hotel Severinshof Köln City

Customer review rating 5.0/5

Beryl K. Couples - Confirmed reviews ALL

Dear Ms K., Thank you for your kind words regarding your recent stay at Mercure Hotel Severinshof Köln City. We are delighted to hear that you found everything to meet your expectations once again, from our dedicated staff to your accommodations and dining experience. Your continued patronage is highly valued, and we look forward to welcoming you back in the future. Warm regards Essendi Germany GmbH Mercure Hotel Severinshof Köln City

Customer review rating 2.5/5

Alejandra G. A. Business - Confirmed reviews ALL

Dear Ms G., Thank you for sharing your feedback regarding your recent stay with us. We sincerely apologize that your experience did not meet your expectations, particularly concerning the quality of the mattress and breakfast offerings. Your comments regarding the breakfast selection will be reviewed as we strive to enhance our guests' experiences. We appreciate your input and hope to provide you with a more enjoyable stay in the future. Kind regards Essendi Germany GmbH Mercure Hotel Severinshof Köln City

Other web-users rate our hotel

  • 1,316 reviews 9.2/10 Location
  • 1,745 reviews 7.3/10 Room
  • 1,568 reviews 8.9/10 Service
  • 22 reviews 6.8/10 WiFi
  • 955 reviews 9/10 Breakfast
  • 759 reviews 6.5/10 Cleanliness
  • 202 reviews 5.4/10 Amenities
  • 147 reviews 8.7/10 Bar

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