Mercure Hotel Severinshof Koeln City 4 stars

Customer review rating (ALL Rating) 4.6/5 3,594 reviews

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Mercure Hotel Severinshof Koeln City - Image 1
Mercure Hotel Severinshof Koeln City - Image 2
Mercure Hotel Severinshof Koeln City - Image 3
Mercure Hotel Severinshof Koeln City - Image 4
Severinstr. 199, Einfahrt Tiefgarage:, Kleine Spitzengasse, 50676 KOELN, Germany

Description

Hotel extras

  • 4-star hotel with quiet courtyard in the middle of Südstadt

  • Mercure Hotel in Cologne on Severinstrasse

  • Courteous and friendly staff

  • Plentiful breakfast buffet with cold and hot dishes

  • Mercure hotel in Cologne with very good public transportation options

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard Room with twin beds

Photo out of - Standard Room with twin beds

Our Standard Rooms, most of which are equipped with separate beds, located on the first floor, feature a TV, telephone, workspace, seating furniture and A/C, as well as a safe and free WIFI. Most of the bathrooms have a bathtub.

Max. number of persons
2

Bedding

Twin bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Pay per view channel(s)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole

Comfort Features

  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • Bedding 2 x Twin bed(s)
See availabilities

Our Superior Rooms - ideally suited to your needs, located on the third and fourth floor, feature cozy double beds, comfortable seating, a functional workspace, air conditioning and a safe.

Max. number of persons
2

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole

Comfort Features

  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Our Privilege Rooms are located on the upper floors of the hotel and have a balcony. VIP bathroom amenities, mineral water and coffee/tea are provided free of charge.

Max. number of persons
2

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole

Comfort Features

  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

African sounds and insights into picturesque landscapes awaken dreams of the most beautiful far end of the world: South Africa. Samira's work on a social project still inspires her today and provides new inspiration for your stay in this standard room.

Max. number of persons
2
Area
From 21 m² / 226 sq ft

Bedding

Twin bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole

Comfort Features

  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Sweet accessories and beauty products made from cocoa beans indulge your senses in this standard room with 2 single beds. For Patrick from Cologne, chocolate is the secret to happiness, offering the right variety for every situation.

Max. number of persons
2
Area
From 21 m² / 226 sq ft

Bedding

Twin bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole

Comfort Features

  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Suite

Privilege Suite with king-size bed

Photo out of - Privilege Suite with king-size bed

Our privilege suites on the upper floors feature separate living/sleeping areas, A/C, VIP bathroom amenities, free water/coffee/tea, and high-speed WIFI.

Max. number of persons
2

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole

Comfort Features

  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

Mercure Hotel Severinshof Koeln City

Severinstr. 199, Einfahrt Tiefgarage:, Kleine Spitzengasse
50676 KOELN
Germany

GPS:50.929514, 6.957017

Telephone
Fax +49 221 2013666
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • 253 rooms
  • 253 non-smoking rooms
  • 5 floors

Languages spoken at the hotel

  • German
  • English

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Umbrellas

Check In & Check-out facilities

  • Late Checkout

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Breakfast

  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine

Business

7 Meeting rooms

Well-being

Fitness room

  • On site

Sauna

  • On site
  • Sauna room
  • On site
  • Indoor parking
  • Public
  • 180 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 1.94 m / 6.39 ft

  • Parking pricing: 21.00 € 21 EUR Per day
  • Parking for a month
  • Parking for a week

Security

  • Extinguisher
  • CO detection in car park
  • Video surveillance in parking
  • Parking equipped with lights

Accessibility

  • Accessible parking

RELAX - FOOD, DRINKS & YOU

Photo out of - RELAX - FOOD, DRINKS & YOU

RELAX - Food, Drinks & You. Enjoy the relaxed living room atmosphere of our hotel bar.

Cooking style
International
Capacity
70
Accessibility
Accessible service
50676 Koeln, Germany
Telephone +49 221 20130

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Non Smoking Area
  • Terrace

Payment

  • Cash
  • Credit card

RELAX - Food, Drinks & You. Enjoy the relaxed living room atmosphere of our hotel bar.

A modern, convivial setting make our bar one of the most popular places to visit. Enjoy our selection of exclusive wines, a coffee that has been freshly prepared to barista standards or your favorite cocktail.

Start your day as early as 6:30 AM with our varied breakfast buffet with international delicacies. On sunny days, enjoy breakfast on our terrace.

Fitness room and sauna are free of charge.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  3,594 reviews

Customer review rating 5.0/5

Jamil D. Business - Confirmed reviews ALL

Customer review rating 4.5/5

Beryl K. Couples - Confirmed reviews ALL

Dear Mrs. K., Thank you for your kind words regarding your recent stay at our hotel. We are delighted to hear that you found your experience comfortable and that our staff continued to provide friendly service. We look forward to welcoming you back for another enjoyable visit in the future. Kind regards, Essendi Germany GmbH Mercure Hotel Severinshof Köln City

Customer review rating 4.5/5

Clare H. Solo - Confirmed reviews ALL

Customer review rating 5.0/5

Sheila G. Families - Confirmed reviews ALL

Dear Mrs. G., Thank you for taking the time to share your positive experience with us. We are delighted to hear that you have enjoyed your stays at our hotel, and it is wonderful to know that our reception and bar staff made a lasting impression with their welcoming service. We are also pleased that you appreciated the complimentary upgrade during your recent visit with your group. We look forward to welcoming you back soon. Kind regards, Essendi Germany GmbH Mercure Hotel Severinshof Köln City

Customer review rating 5.0/5

Connor M. Friends - Confirmed reviews ALL

Dear Mr. M., Thank you for taking the time to share your positive experience at our hotel. We are delighted to hear that you found our rooms comfortable and enjoyed the breakfast offerings. It is also wonderful to know that our service met your expectations. We hope to welcome you again soon. Kind regards, Essendi Germany GmbH Mercure Hotel Severinshof Köln City

Dear Mrs. K., Thank you for your kind words regarding your recent stay at our hotel. We are delighted to hear that you found your experience comfortable and that our staff continued to provide friendly service. We look forward to welcoming you back for another enjoyable visit in the future. Kind regards, Essendi Germany GmbH Mercure Hotel Severinshof Köln City

Customer review rating 4.5/5

Clare H. Solo - Confirmed reviews ALL

Only stayed for 1 night, unfortunately, so not a great deal to say. I got an upgrade, the room faced the courtyard and was very quiet. Would definitely consider this hotel if I come back to Cologne.

Customer review rating 5.0/5

Sheila G. Families - Confirmed reviews ALL

We came as a larger group this time. Normally come as a couple. Reception staff and bar staff always welcoming. We were also kindly upgraded.

Dear Mrs. G., Thank you for taking the time to share your positive experience with us. We are delighted to hear that you have enjoyed your stays at our hotel, and it is wonderful to know that our reception and bar staff made a lasting impression with their welcoming service. We are also pleased that you appreciated the complimentary upgrade during your recent visit with your group. We look forward to welcoming you back soon. Kind regards, Essendi Germany GmbH Mercure Hotel Severinshof Köln City

Customer review rating 5.0/5

Connor M. Friends - Confirmed reviews ALL

Great rooms, breakfast, service was excellent

Dear Mr. M., Thank you for taking the time to share your positive experience at our hotel. We are delighted to hear that you found our rooms comfortable and enjoyed the breakfast offerings. It is also wonderful to know that our service met your expectations. We hope to welcome you again soon. Kind regards, Essendi Germany GmbH Mercure Hotel Severinshof Köln City

Customer review rating 1.0/5

Henning S. Business - Confirmed reviews ALL

The whole room stank of foul-smelling sewage from the bathroom—it was simply unacceptable.

Dear Mr. S., Thank you for taking the time to share your feedback. We are very sorry to learn about the unpleasant odor you experienced in your room. Please accept our sincere apologies for this inconvenience. Such a situation does not reflect the standards we strive to provide for our guests. Our team takes comments like yours very seriously, and we will investigate the matter to ensure any issue is addressed promptly. We regret that your stay left such a negative impression and understand your disappointment. We appreciate your feedback, as it helps us identify areas where we need to improve. Kind regards Essendi Germany GmbH Mercure Hotel Severinshof Köln City

Customer review rating 2.5/5

Wojciech M. Business - Confirmed reviews ALL

Despite my status I had to wait to check in as there was o big group of people checking in The day price for a night was 50% lower than the one I paid for early booking and no effort was made to reduce it. There was no water in the room upon arrival

Dear Mr. M., thank you for sharing your feedback. We are sorry that your arrival experience did not meet your expectations. We understand your frustration about having to wait at check-in despite your loyalty status, especially with a large group arriving at the same time. We also understand your disappointment regarding the difference between your early booking rate and the lower rate available on the day. Rates can vary depending on availability and booking conditions, but we regret that the situation left you feeling that your early booking was not appreciated. Finally, we apologize that no water was available in your room upon arrival. We appreciate your comments and will share them with the relevant teams to review how we can improve the guest experience. Kind regards Essendi Germany GmbH Mercure Hotel Severinshof Köln City

Customer review rating 5.0/5

Raziela W. Couples - Confirmed reviews ALL

Best location for the very warm and nice hotel. Public transportation very close by… rooms are comfortable , very good breakfast… excellent hotel

Dear Ms. W., Thank you for your wonderful review! We are delighted that you enjoyed our comfortable rooms, excellent breakfast and welcoming atmosphere. It is also great to hear that our central location and easy access to public transportation made your stay even more convenient. We hope to welcome you back to the Mercure Hotel Cologne Severinshof soon! Kind regards Essendi Germany GmbH Mercure Hotel Severinshof Köln City

Customer review rating 5.0/5

James D. Solo - Confirmed reviews ALL

First time staying and was given a free room upgrade, excellent staff

Dear Mr. D., Thank you very much for your lovely feedback! We're delighted that you enjoyed your first stay with us and that our team made such a positive impression. We're also glad you appreciated the complimentary room upgrade. We hope to have the pleasure of welcoming you back to the Mercure Severinshof soon! Kind regards, Essendi Germany GmbH Mercure Hotel Severinshof Köln City

Customer review rating 5.0/5

Michele O. Solo - Confirmed reviews ALL

I have been a loyal guest of Mercure Hotel Severinshof Cologne for many years, and it is always a genuine pleasure to return. With every stay, I am impressed by the consistently high standards of hospitality, professionalism, and attention to detail. The warm welcome I receive each time makes me feel truly valued as a guest. The complimentary upgrades I have often been offered are always greatly appreciated and demonstrate a remarkable commitment to customer satisfaction. What truly distinguishes this hotel, however, is the impeccable service provided by the entire team. From the reception staff, who are always friendly, efficient, and attentive, to the breakfast team, whose kindness and dedication ensure a perfect start to the day, every member of staff contributes to an outstanding guest experience. The atmosphere is welcoming, the service flawless, and the level of care consistently exceptional. It is rare to find a hotel that maintains such a high standard over so many years, and this is precisely why I continue to choose Mercure Hotel Severinshof whenever I visit Cologne. My sincere thanks to the entire team for their professionalism, courtesy, and unwavering commitment to excellence. I look forward to many more stays in the years to come

Dear Mr. O., reading your review is a real pleasure for our entire team. Thank you for your loyalty over so many years and for taking the time to share such kind words about your experiences with us. It means a lot to know that you feel welcome and appreciated every time you return. Your praise for our reception and breakfast teams, as well as the personal touches and room upgrades, will certainly put a smile on many faces here. Guests like you make our work especially rewarding. We are grateful for your continued trust and already look forward to welcoming you back for many more stays in Cologne! Warm regards Essendi Germany GmbH Mercure Hotel Severinshof Köln City

Customer review rating 5.0/5

Biljana B. Business - Confirmed reviews ALL

Excellent breakfast and comfy bed

Dear Ms B., thank you for your lovely feedback! We are delighted that you enjoyed our breakfast and had a comfortable night's sleep. We hope to welcome you back again soon! Kind regards Essendi Germany GmbH Mercure Hotel Severinshof Köln City

Customer review rating 5.0/5

Michael A. Couples - Confirmed reviews ALL

It was great. The hotel staff was exceptional.

Dear Mr. A., Thank you for your kind words regarding your recent stay at Mercure Hotel Severinshof Köln City. We are delighted to hear that you appreciated our wonderful staff and beautiful hotel. Your positive feedback is invaluable to us, as it motivates our team to continue delivering exceptional service. We hope to welcome you back for another enjoyable experience in the near future. Warm regards Essendi Germany GmbH Mercure Hotel Severinshof Köln City

Customer review rating 5.0/5

Wikus E. Business - Confirmed reviews ALL

Manager Robert very helpful and friendly

Dear Mr. E., Thank you for your kind words regarding our staff and particularly Robert. It is always gratifying to hear that our team members are providing helpful and friendly service to our guests. We pass on your comments to Robert and look forward to welcoming you back to Mercure Hotel Severinshof Köln City in the future. Kind regards, Essendi Germany GmbH Mercure Hotel Severinshof Köln City

Customer review rating 1.5/5

Pedram F. Families - Confirmed reviews ALL

Did not like the night shift of the reception. For checkout reception was helpful. Some staff were not nice! and did not like it when I reminded them for a request which was not fully fulfilled. They said : "Schon wieder!"

Dear Mr. F., thank you for sharing your honest feedback. We are sorry that the condition of the hotel and furnishings did not meet your expectations. We are also disappointed to hear about your experience with some members of our team, especially the remark you received when following up on your request. This is certainly not the level of service we aim to provide. We appreciate your positive feedback regarding the helpfulness of our reception team at check-out and will share your comments internally. Kind regards Essendi Germany GmbH Mercure Hotel Severinshof Köln City

Customer review rating 4.5/5

Ian G. Couples - Confirmed reviews ALL

We had a great experience with the car park underneath very convenient. The only feedback would be for USB ports to be added in the room and an iron/ board to be offered on arrival

Dear Mr. G., thank you for your great feedback! We are delighted that you enjoyed our convenient location, easy service, and especially the underground car park. We also appreciate your suggestions regarding USB ports and the availability of an iron and ironing board. We will gladly share your feedback with the responsible team. We hope to welcome you back again soon! Kind regards Essendi Germany GmbH Mercure Hotel Severinshof Köln City

Customer review rating 4.5/5

Timothy R. Couples - Confirmed reviews ALL

Hotel within easy reach of the hauptbanhof by foot although bus stop and underground within seconds of the hotel. Very friendly welcome from reception and bar staff. Room very clean and comfortable. River and chocolate museum within 10 minutes walk. Overall all would highly recommend

Dear Mr. R., Thank you for your positive feedback regarding your recent stay at our hotel. We are pleased to hear that you appreciated our excellent location and found our staff to be friendly and welcoming. It is also gratifying to know that you enjoyed the cleanliness and comfort of your room. Your recommendation is highly valued, and we look forward to welcoming you back in the future. Warm regards Essendi Germany GmbH Mercure Hotel Severinshof Köln City

Customer review rating 4.0/5

Christine P. Couples - Confirmed reviews ALL

Modern and comfortable hotel, although somewhat ‘soulless’ with room corridors pretty well worn. Very good breakfast spread. Quiet and very modern ‘superior’ room with small balcony, although some road traffic noise could be heard via velux windows & door to balcony.

Dear Ms P., Thank you for your positive feedback regarding your recent stay at Mercure Hotel Severinshof Cologne City. We are pleased to hear that you enjoyed our convenient location and the breakfast offerings. Your observations about the corridors and the sound insulation have been duly noted, as we continuously seek to enhance our guests' experiences. We hope to welcome you back for another stay in the future. Kind regards Essendi Germany GmbH Mercure Hotel Severinshof Köln City

Customer review rating 5.0/5

Nicolas G. Business - Confirmed reviews ALL

Great hotel with comfortable quiet rooms. Nice breakfast and helpful staff

Dear Mr. G., Thank you for your kind words regarding your recent stay at Mercure Hotel Severinshof Cologne City. We are delighted to hear that you found your room comfortable and enjoyed the peaceful atmosphere. It is also wonderful to know that our breakfast and staff contributed positively to your experience. We look forward to welcoming you back in the future. Warm regards Essendi Germany GmbH Mercure Hotel Severinshof Köln City

Customer review rating 4.0/5

Vanya E. Families - Confirmed reviews ALL

Friendly staff, very good service, rooms could be hoovered daily and windows could be cleaner. Some adjustments in the bathroom like bin not functioning easily, some rust in bathroom chrome features. Bath tub too high, would have preferred walk-in shower, next time!

Dear Mrs E., Thank you for taking the time to share your feedback regarding your recent stay at Mercure Hotel Severinshof Cologne City. We are delighted to hear that you found your bedroom comfortable and appreciated the friendly service from our staff. Your comments about the bathroom facilities and cleanliness have been duly noted, and we continuously strive to improve our services based on guest input. We look forward to welcoming you back on your next visit. Warm regards Essendi Germany GmbH Mercure Hotel Severinshof Köln City

Customer review rating 4.0/5

Rami K. Families - Confirmed reviews ALL

We thought the hotel was in a very good location. This time we flew into Cologne Bonn Airport, and it was really convenient to get to the hotel by public transport. There were also plenty of restaurants and nightlife within easy walking distance. Although I’ve been to Cologne several times before, the Vringsveedel area was completely new to me, and I really enjoyed it. Check-in went smoothly enough, although there was a small issue with my booking. I had booked two rooms, and it looked like one of them might not be credited to my loyalty account. I mentioned it straight away, and the receptionist’s supervisor promised to get it sorted. The receptionist was very friendly, although perhaps a little unsure of herself. The rooms were quite basic, so don’t expect any luxury. The bed was, however, very comfortable, and the room was impressively quiet, which deserves a mention. One thing that really surprised me was the height of the shower tray in room 156. It was unusually high, and I can imagine it being quite difficult for an older person or someone with mobility issues to step out of the shower safely. There is a genuine risk of slipping. I even found it a little awkward myself, and I’m a fit 45-year-old man who exercises regularly. The breakfast was really excellent.

Dear Mr. K., thank you very much for your detailed and thoughtful feedback! We are delighted that you enjoyed our convenient location, the Vringsveedel area, the comfortable bed, and especially our excellent breakfast. We are also pleased that our team was able to assist with the loyalty account issue. We will share your kind words about our receptionist with the team. Thank you as well for highlighting the unusually high shower tray in your room. We take your concerns regarding safety and accessibility very seriously and will forward this feedback to the responsible team for review. We hope to welcome you back to Cologne soon! Warm regards Essendi Germany GmbH Mercure Hotel Severinshof Köln City

Customer review rating 4.5/5

Celaleddin B. Couples - Confirmed reviews ALL

Stuff was very kind, room was clean if you do not get bothered from the train noise 6 in the Morning hotel is perfect

Dear Mr. B., thank you for your positive feedback! We are pleased that you appreciated our convenient location, the cleanliness of your room, and the kindness of our team. We also understand that the early morning train noise can be a consideration due to our central location. Thank you for mentioning this in your review. We hope to welcome you back to Cologne soon! Warm regards Essendi Germany GmbH Mercure Hotel Severinshof Köln City

Other web-users rate our hotel

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  • 877 reviews 8.9/10 Breakfast
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  • 346 reviews 6.2/10 Vibe
  • 210 reviews 5.1/10 Amenities

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