Mercure Hotel Severinshof Koeln City 4 stars

Stay over for 1 night on our travel from the U.K. to Bavaria. Lovely hotel not far from the river which is a beautiful place to enjoy an evening of food and drink. Clean hotel throughout and up to date. Our room was clean and well presented. Breakfast the next morning was enjoyable with a wide variety of food and drinks to suit all. Finished off with polite and kind staff to help out during the stay. Would happily book again. If I had to be picky about a negative it would be that I thought the parking would be outside but it is underground, I was in a van but luckily a low roof van so I did panic on arrival but I was able to fit after all and is a secure carpark with shutter doors from the high street. Highly recommend overall.

Disappointed by the lack of coffe facilities in the room :-(

Staff were friendly, room was nice, hotel communal areas were lovely. It’s a shame to see the hotel so empty of guests so hope it perks up soon!

Rooms are quiet, although the hotel is located in a busy area with a lot of traffic. Service is very friendly and helpful. Breakfast is well equiped and varied.

The room was good. I booked this hotel because there was a restaurant, however due to COVID-19 the restaurant was closed. In these times I wish to rely on the hotel instead of 3th party restaurants. For the breakfast I was required to fill in my choices the night prior. 1 out of 4 breakfasts I got what I asked for.

Extremely friendly, helpful and accommodating staff. Special mentions to Michael behind the bar, and Maria on reception. Will definitely stay with you again and recommend to others

very comfortable stay at Mercure Severinshotel in Koln perfect service; special support to park our bicycles on a safe place room, bed, breakfast: excellent good information about festivities in the city

Well located hotel, 20 minutes walk from the city center. Parking available under the hotel (but high rate). Staff available, comfortable room and very complete and varied breakfast hotel to recommend without hesitation

Lovely hotel with a fabulous breakfast. Friendly staff who all speak perfect English. Great location with an under ground carpark and right next to the tram station so very easy to access all of Köln. The old Christmas market is a 10 min walk away and fantastic fun.

all great, not luxury but decent property overall. Location is fantastic if you want to be close to KolnMesse else would suggest other similiar properties in downtown. housekeeping was very poor, however. Coffee cups were not taken away, stirrer and coffee tea sugar sachets were not replenished. also housekeeping would enter even when we were in the room. need to have a Do Not Disturb element to avoid this. room circulation was not great and bathroom was tiny with no lock on door for privacy.

The hotel is well placed, break fast was very good with a good variety, the staff are very cooperative and client oriented, we have reserved 2 rooms and we had kids with us. In order to have room close to each other one of the rooms was upgraded to suit with no extra charge.

A really nice hotel with very pleasant helpful staff. It is well positioned in a a lovely area of Cologne but only a short 10-15 minute walk from the city centre. However we were shocked to find that parking was €17 PER NIGHT, the most we have paid at any Accor hotel throughout Europe. Why is it that the cost of parking is never displayed on Accor hotel websites at the time of booking in the same way that the cost of breakfast, city tax etc are? The only way to find out is if a fellow customer includes it in their review. I will always put this in CAPITALS in all Accor reviews and request that other customers do the same.

Nice hotel-good value. Pleasant bar. Check in could have been a little friendlier. Excellent breakfast. Good location for transit and walking. Elevators were underwhelming given size of property. Would stay gain

We used the hotel under strange circumstances as we had a family member in a local hospital. Thanks hotel was kind, understanding and helpful. The location is fab I walked to the cathedral but I like to walk otherwise trams were just outside the hotel.

The junior suite was perfect for us, very clean and daily maid service and fresh towels. Central with trains accessible and walking distance to many parts. Lovely breakfast, also friendly staff. I am usually not a good sleeper but had such good sleeps here.