Mercure Hotel Severinshof Koeln City 4 stars

Customer review rating (ALL Rating) 4.5/5 3,442 reviews

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Description

Hotel extras

  • 4-star hotel with quiet courtyard in the middle of Südstadt

  • Mercure Hotel in Cologne on Severinstrasse

  • Courteous and friendly staff

  • Plentiful breakfast buffet with cold and hot dishes

  • Mercure hotel in Cologne with very good public transportation options

Our accommodation(s)

Hotel location

Mercure Hotel Severinshof Koeln City

Severinstr. 199, Einfahrt Tiefgarage:, Kleine Spitzengasse
50676 KOELN
Germany

GPS:50.929514, 6.957017

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

RELAX - FOOD, DRINKS & YOU

RELAX - Food, Drinks & You. Enjoy the relaxed living room atmosphere of our hotel bar.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,442 reviews

TripAdvisor Rating  4.0/5  1,570 reviews

Certificate of excellence 2023

Well located and we had a Great stay .

Customer review rating 4.0/5

Arnel A. Families - Confirmed reviews ALL

Hotel is near the city center ! Place very clean as well as the room, clean bed and pillows. The staff are very welcoming and helpful.overall we are satisfied will comeback soon.

Dear Mr. A., Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you enjoyed your stay and found our hotel to be well-located near the city center. It's wonderful to know that you found the hotel and your room to be clean and comfortable, with clean beds and pillows. We take great pride in providing a welcoming and helpful service to all our guests, and we're pleased to hear that our staff met your expectations. We appreciate your positive comments and are thrilled to learn that you are satisfied with your overall experience. Your satisfaction is our top priority, and we look forward to welcoming you back soon for another enjoyable stay. Warm regards, AccorInvest Germany GmbH Mercure Hotel Severinshof Köln City Anna Krautmacher Guest Relation

Very Comfortable Hotel in Cologne

Customer review rating 4.5/5

Mr H. F. Solo - Confirmed reviews ALL

I had a very comfortable 4 night stay, the room was nice and spacious all the facilities were perfect. All staff were very good.

Dear Mr. F., Thank you for your positive review of your recent 4-night stay with us in Cologne. We're delighted to hear that you found your room spacious and comfortable and that all our facilities met your expectations. It's great to know that our staff provided excellent service throughout your stay and that they were helpful, even allowing you to check in a little earlier than scheduled. We appreciate your feedback and hope to have the pleasure of welcoming you back again in the future. Best regards, AccorInvest Germany GmbH Mercure Hotel Severinshof Köln City Anna Krautmacher Guest Relation

Good stay

Customer review rating 4.0/5

Christos Couples - Confirmed reviews ALL

Good stay, the hotel is located 10-15 min walking distance from the old town. The breakfast had good variety and quality. The rooms are simple yet spacious.

Dear Mr. P., Thank you for your positive feedback! We're delighted to hear that you had a good stay and found our location convenient, being just a 10-15 minute walk from the old town. It's great to know that you enjoyed the variety and quality of our breakfast, and that our simple yet spacious rooms met your expectations. We appreciate your kind words and hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Best regards, AccorInvest Germany GmbH Mercure Hotel Severinshof Köln City Anna Krautmacher Guest Relation

Superb location, safe and comfort stay

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

The location is superb for exhibiton, the line #3 and #4 are right next to this hotel. And even is on the strike (yep, I was so lucky), it is still at a walking distance (about 25 minutes). Or you can still find a e-bike around. There are two REWEs in the same area so finding extra supplements is not an issues. For shopping street is about 10 minutes walk, so for relax and shopping is also a good choice. I will stay here for coming exhibitons.

Dear Mr. L., Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you found our hotel's location superb, especially for exhibitions. We appreciate your understanding even during a strike, and we're glad it didn't hinder your access to the hotel. We're delighted that you found the location suitable for both business and leisure, with a shopping street just a short walk away. We look forward to hosting you for future exhibitions, and we appreciate your choice to stay with us. We strive to provide a safe, comfortable, and enjoyable experience for all our guests. Thank you again for your positive feedback! Kind regards, AccorInvest Germany GmbH Mercure Hotel Severinshof Köln City Anna Krautmacher Guest Relation

good location

Customer review rating 4.5/5

Rajdeep J. Business - Confirmed reviews ALL

good

Dear Mr. j., Thank you for your feedback. We're glad to hear that you found the location good. We appreciate your suggestion regarding the availability of more vegetarian hot meals, and we will certainly take that into consideration to enhance our offerings. Your comments are valuable, and we will assess how we can provide better value for our guests in the future. We appreciate your input and hope to have the opportunity to welcome you back and provide an even more enjoyable experience during your next stay. Thank you for choosing our hotel. Sincerely, AccorInvest Germany GmbH Mercure Hotel Severinshof Köln City Anna Krautmacher Guest Relation

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Other web-users rate our hotel

  • 1,341 reviews 9.2/10 Location
  • 1,878 reviews 7.5/10 Room
  • 1,677 reviews 8.5/10 Service
  • 47 reviews 7.8/10 WiFi
  • 1,082 reviews 9.1/10 Breakfast
  • 851 reviews 6.8/10 Cleanliness
  • 301 reviews 4.7/10 Value

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