Customer review rating 4.5/5 8,228 reviews
ALLSAFE approved hotel
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"An ALLSAFE certified hotel"
Max. 6 minutes' drive to the LANXESS Arena and Koelnmesse exhibition center
Central inner-city location
6 conference rooms with cutting-edge technology for meetings and events
Fitness room and sauna for relaxing (closed due to the current situation)
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Check-in from 15h00
Check out up to 12h00
Contact email :
Check-in from 15h00
Check out up to 12h00
BUS : 132, 106 SEVERINSTRASSE
TRAM STRASSENBAHN : 3, 4, 17 SEVERINSTRASSE
DUESSELDORF At 45km / 28.13 miles
FRANKFURT RHEIN MAIN At 160km / 100 miles
KOELN BONN AIRPORT At 15km / 9 miles
BAHNHOF KOELN DEUTZ At 3km / 1.86 miles
DOM STATION CATHEDRAL At 2km / 1.25 miles
HAUPTBAHNHOF KOELN At 1.5km / 0.93 miles
GPS :50.929514, 6.957017
We wish you a pleasant stay at our 4-star Mercure Hotel Severinshof Köln City: Our 253 air-conditioned rooms, including 16 luxurious suites with a kitchenette, are well-equipped and offer free WIFI. Some of the These rooms are located in the hotel's courtyard. Privilege rooms with balconies and superior rooms are also available. Upon request, a child below 12 years can sleep in your room for no charge.
Number of meeting rooms: 6
Maximum size: 110 m²
Maximum capacity: 70 people
Maximum banquet capacity: 56 people
100% genuine reviews from our guestsFind out more
Anonymous Business - 21/09/2020 Confirmed reviews ALL
Very poor based in the fact that I have been 4 weeks in the same room without room service at least once an week. Find out late that sometimes the hotel arrange that service when the guest is out... I was out from 7am to 10pm everyday with exception Sundays... Very poor the way the long stay is handle by the hotel
Andi Families - 17/09/2020 Confirmed reviews ALL
The location is great esp. if one is using the public transport, our room is very quiet. We had a good stay. Except for the last day when we return to the hotel at 11.43h to pick up our luggages for checking out, the keys were already deactiviated and we can't get into the room. This is a shame because check-out is supposed to be 12 noon and we were not being informed.
Ernie B. Friends - 15/09/2020 Confirmed reviews ALL
Despite Corona, Pleasant
Jos Business - 10/09/2020 Confirmed reviews ALL
Despite the COVID-19 rules, I enjoyed a pleasant stay. The rooms are somewhat Spartan, set against the normal level (No room service, no mini bar, no coffeemaker, no hand-soap, etc.). I would have expected disinfectant gel on the room but instead it was located in the lift and entry points of the hotel. It would be advisable to also put one at the bottom of the staircase. The breakfast buffet was setup satisfactory with a disinfectant station at the beginning of the route which leads thru the buffet. I would have expected more supervision that everyone use the station because I noticed several times that people just walk by. The buffet itself was good and plenty of choice. I would have expected portions of cheese, ham, poultry, etc. so it would not be needed to touch more than necessary. Same for the warm dishes, I would have expected made to order.
Pleasant stay, clean well presented hotel, lovely room, Polite staff.
Christopher P. Couples - 06/09/2020 Confirmed reviews ALL
Stay over for 1 night on our travel from the U.K. to Bavaria. Lovely hotel not far from the river which is a beautiful place to enjoy an evening of food and drink. Clean hotel throughout and up to date. Our room was clean and well presented. Breakfast the next morning was enjoyable with a wide variety of food and drinks to suit all. Finished off with polite and kind staff to help out during the stay. Would happily book again. If I had to be picky about a negative it would be that I thought the parking would be outside but it is underground, I was in a van but luckily a low roof van so I did panic on arrival but I was able to fit after all and is a secure carpark with shutter doors from the high street. Highly recommend overall.
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