Mercure Hotel Severinshof Koeln City 4 stars

Customer review rating (ALL Rating) 4.6/5 3,599 reviews

Mercure Hotel Severinshof Koeln City - Image 1
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Description

Hotel extras

  • 4-star hotel with quiet courtyard in the middle of Südstadt

  • Mercure Hotel in Cologne on Severinstrasse

  • Courteous and friendly staff

  • Plentiful breakfast buffet with cold and hot dishes

  • Mercure hotel in Cologne with very good public transportation options

Our accommodation(s)

Hotel location

Mercure Hotel Severinshof Koeln City

Severinstr. 199, Einfahrt Tiefgarage:, Kleine Spitzengasse
50676 KOELN
Germany

GPS:50.929514, 6.957017

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

RELAX - FOOD, DRINKS & YOU

RELAX - Food, Drinks & You. Enjoy the relaxed living room atmosphere of our hotel bar.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  3,599 reviews

Customer review rating 4.0/5

Matteo B. Families - Confirmed reviews ALL

The hotel is nice, though some areas needs a bit renovation. Bed is comfortable, and the rooms are very silent. Staff is super efficient and nice. Very good breakfast with a lot of choices. Location is not so fancy, but there's a bus leading to the city center in 10 minutes, or you can be there with a 15-20 minutes walk.

Dear Mr. B., Thank you very much for your kind feedback! We’re glad to hear you enjoyed your stay, especially the comfortable and quiet rooms, our team’s service, and the breakfast selection. We also appreciate your note regarding areas that could benefit from renovation. We hope to welcome you back again soon! Sincerely, Essendi Germany GmbH Mercure Hotel Severinshof Köln City

Customer review rating 3.5/5

Tushar P. Families - Confirmed reviews ALL

I have no complains about the stay, there is only one point about the bathroom drain blockage in room 251. please address such small issues its not a big complaint from my end because we enjoyed our stay at this place.

Dear Mr. P., Thank you very much for your wonderful feedback! We are delighted that you enjoyed your stay, the location and our team. Thank you also for letting us know about the drain – we’ll sort it out. We hope to welcome you back soon! Sincerely, Essendi Germany GmbH Mercure Hotel Severinshof Köln City

Customer review rating 5.0/5

Peter E. Couples - Confirmed reviews ALL

All staffs were amazing

Dear Mr. E., Thank you for your kind words regarding your recent stay at our hotel. We are delighted to hear that our staff made a positive impression on you. We are happy to pass on your praise to our team. We look forward to welcoming you back in the future. Sincerely, Essendi Germany GmbH Mercure Hotel Severinshof Köln City

Customer review rating 4.0/5

Wendy B. Friends - Confirmed reviews ALL

The room was pleasant and had all I needed. Checking in and out was efficient and the staff helpful. I liked the "African" theme, though some of the decorations looked a little "tired". I would have appreciated a suitcase stand and a refrigerator/cooler that actually cooled the contents. The bathroom was well-appointed and the shower efficient but it was not easy to get in and out of the bath/shower, due to the fixed screen and inadequate handrails; I was quite concerned about slipping when getting out in particular.

Dear Mrs. B., Thank you for your feedback. We’re glad you enjoyed your stay, found the room comfortable, and appreciated our friendly and efficient team. We also value your comments regarding the room features and bathroom, and will take them into consideration. We hope to welcome you again soon. Sincerely, Essendi Germany GmbH Mercure Hotel Severinshof Köln City

Customer review rating 5.0/5

Jayne D. Friends - Confirmed reviews ALL

I stayed at the hotel for 5 nights. Excellent experience, would recommend the hotel to travellers. The staff were friendly, English speaking and very helpful. Food in their restaurant was excellent, (though I only ate there once), costing around €25 for a main course. There is a well stocked bar too and a choice of cocktails! The rooms are comfortable, with a fridge and a safe.

Dear Mrs. D., Thank you very much for your kind and detailed review. We’re delighted to hear that you enjoyed your stay with us and appreciated our convenient location, as well as the comfort of our rooms. It’s especially nice to know that our team made a positive impression with their friendliness and helpfulness. We’re also glad you had a chance to experience our restaurant and bar — your compliments about the food and atmosphere mean a lot to us. We truly appreciate your recommendation and hope to welcome you back again soon for another excellent stay. Sincerely, Essendi Germany GmbH Mercure Hotel Severinshof Köln City

Other web-users rate our hotel

  • 1,330 reviews 9.2/10 Location
  • 1,793 reviews 7.2/10 Room
  • 1,613 reviews 8.6/10 Service
  • 24 reviews 6.1/10 WiFi
  • 997 reviews 8.9/10 Breakfast
  • 778 reviews 6.5/10 Cleanliness
  • 219 reviews 5.8/10 Amenities

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