ibis Koeln Am Dom 2 stars

Customer review rating (ALL Rating) 4.4/5 1,131 reviews

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Description

Hotel extras

  • Central location near Cologne Cathedral

  • Cologne's main train station can be reached on foot in just a few minutes

  • Rhine and historic old town in the immediate vicinity

  • Direct connection to Cologne/Bonn International Airport

  • ALL-SAFE certified hotel

Our accommodation(s)

Hotel location

ibis Koeln Am Dom

Bahnhofsvorplatz
50667 KOELN
Germany

GPS:50.942563, 6.957725

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

Lobby Bar

24h drinks at the hotel bar. Enjoy our selection of a variety of drinks. You can find out more and more at the lobby bar of our ibis Köln am Dom

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,131 reviews

Customer review rating 4.0/5

James S. Friends - Confirmed reviews ALL

Comfortable room, well priced in a great location

Dear Mr. S., We very much appreciate your comments regarding your stay at the ibis Koeln Am Dom. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 1.5/5

Nasoul G. Business - Confirmed reviews ALL

As a silver card holder., I asked for a 30mins extension to check out time of 12pm. It was categorically refused.

Dear Mr. G., Thank you for taking the time to tell us about your experience at the ibis Koeln Am Dom. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Please note that late check-out, even if it is only 30 minutes, is virtually impossible at our hotel. Many guests arrive well before the original check-in time of 3 p.m. However, you are welcome to stay in our lobby for a drink and store your luggage with us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Customer review rating 4.5/5

William M. Friends - Confirmed reviews ALL

Location was excellent. Rooms were clean

Dear Mr. M., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 5.0/5

Andrew D. Friends - Confirmed reviews ALL

Fantastic, accommodation and staff outstanding

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 4.5/5

Jacquelin N. Business - Confirmed reviews ALL

Great place to stay! Clean, great location. Very easy to check in, and the elderly gentleman at the counter was so helpful! Highly recommended!!!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Other web-users rate our hotel

  • 1,025 reviews 9.6/10 Location
  • 871 reviews 6.2/10 Room
  • 596 reviews 8.7/10 Service
  • 17 reviews 7.6/10 WiFi
  • 361 reviews 8.2/10 Breakfast
  • 345 reviews 6.9/10 Cleanliness

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