ibis Koeln Am Dom 2 stars

Customer review rating (ALL Rating) 4.4/5 1,510 reviews

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Description

Hotel extras

  • Central location near Cologne Cathedral

  • Cologne's main train station can be reached on foot in just a few minutes

  • Rhine and historic old town in the immediate vicinity

  • Direct connection to Cologne/Bonn International Airport

  • ALL-SAFE certified hotel

Our accommodation(s)

Book this hotel
Room 1

Hotel location

ibis Koeln Am Dom

Bahnhofsvorplatz
50667 KOELN
Germany

GPS:50.942563, 6.957725

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

LOBBY BAR

24h drinks at the hotel bar. Enjoy our selection of a variety of drinks. You can find out more and more at the lobby bar of our ibis Köln am Dom

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,510 reviews

Customer review rating 0.5/5

Eoin F. Couples - Confirmed reviews ALL

Dear Eoin, thank you for taking the time to share your feedback with us. We would also like to thank you for your loyalty as an ALL Silver Member – we truly appreciate the trust you place in Accor. We are very sorry to hear about your experience regarding the cleaner entering your room before your scheduled check-out time. This is clearly not the standard of service we aim to provide, and we fully understand how unsettling this must have been for you. Please accept our sincere apologies for the inconvenience caused. We take your comments very seriously and have already addressed the situation with our housekeeping and front desk teams. Clear communication and proper coordination between our teams are our responsibility, and your feedback gives us an important opportunity to review our internal procedures. We also regret that the solution offered at the time did not meet your expectations. Your comments have been communicated accordingly and will help us improve the way such situations are handled in the future. We sincerely hope that, should you choose to stay with us again, we will have the opportunity to provide you with the positive experience you should expect from us. Best regards, Your team at ibis Köln am Dom

Customer review rating 4.5/5

Sonia S. Couples - Confirmed reviews ALL

Dear Sonia, thank you so much for your lovely feedback! We’re delighted that you felt comfortable with us and had such a pleasant stay in Cologne. It’s wonderful to know that you enjoyed starting your day with our breakfast and that everything came together for an enjoyable visit. Your positive rating means a lot to our team. We’d be very happy to welcome you back to ibis Köln am Dom whenever you’re in Cologne again. Warm regards, Your team at ibis Köln am Dom

Customer review rating 4.5/5

Xue M. Couples - Confirmed reviews ALL

Dear Xue, thank you very much for your lovely feedback! We’re especially happy to hear that you received such a warm and helpful welcome at our reception. Your kind words are a wonderful compliment to our team, and we’ll be very happy to pass them on. It’s great to know that our location also worked so well for your visit to Cologne. We hope you had a wonderful time in the city and would be delighted to welcome you back on your next trip. Warm regards, Your team at ibis Köln am Dom

Customer review rating 4.0/5

Anonymous Friends - Confirmed reviews ALL

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

Other web-users rate our hotel

  • 1,125 reviews 9.6/10 Location
  • 975 reviews 6.3/10 Room
  • 674 reviews 8.7/10 Service
  • 17 reviews 7.5/10 WiFi
  • 412 reviews 8.6/10 Breakfast
  • 370 reviews 7.1/10 Cleanliness

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