ibis Koeln Am Dom 2 stars

Customer review rating (ALL Rating) 4.5/5 1,005 reviews

Best price
guarantee
ibis Koeln Am Dom - Image 1
ibis Koeln Am Dom - Image 2
ibis Koeln Am Dom - Image 3
ibis Koeln Am Dom - Image 4
Bahnhofsvorplatz, 50667 KOELN, Germany

Description

Hotel extras

  • Central location near Cologne Cathedral

  • Cologne's main train station can be reached on foot in just a few minutes

  • Rhine and historic old town in the immediate vicinity

  • Direct connection to Cologne/Bonn International Airport

  • ALL-SAFE certified hotel

Our accommodation(s)

Hotel location

ibis Koeln Am Dom

Bahnhofsvorplatz
50667 KOELN
Germany

GPS:50.942563, 6.957725

Telephone
Fax +49 221 912858199

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

Lobby Bar

24h drinks at the hotel bar. Enjoy our selection of a variety of drinks. You can find out more and more at the lobby bar of our ibis Köln am Dom

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,005 reviews

TripAdvisor Rating  3.9/5  1,190 reviews

Customer review rating 0.5/5

Guray D. Couples - Confirmed reviews ALL

We arrived at the hotel late at night. We hadn't received any prior notification about check-in procedures. Apparently, only hotel guests could check in using their room cards. They had installed a doorbell, but we waited at the door for over 20 minutes, and it was incredibly cold. The air conditioning was inadequate. The room was freezing. In fact, on the first day, the air conditioner in our room was blowing cold air, and the outside temperature was 0 degrees Celsius. When I called reception from my room, no one answered. I went downstairs and explained the situation. They told us they couldn't move us to another room because we will check out the next morning, and instead gave us a heater, which I was told to return in an hour.

Dear Guray D., Thank you for taking the time to share your feedback regarding your recent stay with us. I am pleased to hear that you appreciated our prime location. However, I regret to learn that your experience did not meet your expectations due to the issues encountered with check-in and room comfort. I apologize for the inconvenience you faced upon arrival. We strive to ensure that all guests are informed about our check-in procedures and I regret that this was not communicated effectively in your case. Additionally, I understand that the heating situation in your room was uncomfortable during your stay. While our team attempted to assist by providing a heater, I acknowledge that this may not have been an adequate solution for your needs. We value your feedback and will take it into consideration as we continually work to improve our guest experience. Thank you again for your comments. Best regards, ibis Koeln Am Dom

Customer review rating 4.5/5

John F. Families - Confirmed reviews ALL

Clean, quiet and good breakfast

Dear Mr. F., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found our hotel convenient, clean, and quiet, and that you enjoyed our breakfast offerings. Your satisfaction is our priority, and we hope to welcome you back in the future. Best regards, ibis Koeln Am Dom

Customer review rating 4.5/5

Candy S. Families - Confirmed reviews ALL

Very well connected to train stations. Small cute reception desks. Small room but the bathroom size is okay. Overall nice experience.

Dear Candy S., Thank you for your kind feedback regarding your recent stay. We are pleased to hear that you appreciated our location and the reception area. Your comments about the room size will be noted as we continuously strive to enhance our guests' experience. Best regards, ibis Koeln Am Dom

Customer review rating 4.0/5

Thomas A. Couples - Confirmed reviews ALL

Good local access to train station and christmas markets

Dear Thomas A., Thank you for your positive feedback regarding our location and access to local attractions. We are pleased to hear that you enjoyed your stay and found our hotel convenient for exploring the train station and Christmas markets. Best regards, ibis Koeln Am Dom

Customer review rating 5.0/5

Denise W. Solo - Confirmed reviews ALL

Excellent location to the train station. Superb views of the cathedral. Reception staff is very accommodating and professional. Would definitely stay here again.

Dear Denise W., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you appreciated our prime location, views of the cathedral, and the professionalism of our reception staff. It would be our pleasure to welcome you back in the future. Best regards, ibis Koeln Am Dom

In partnership with TripAdvisor

Other web-users rate our hotel

  • 972 reviews 9.6/10 Location
  • 818 reviews 6.2/10 Room
  • 555 reviews 8.9/10 Service
  • 15 reviews 8.8/10 WiFi
  • 349 reviews 8.4/10 Breakfast
  • 326 reviews 6.9/10 Cleanliness

Powered by Trustyou

Our other establishments nearby

All our hotels in Cologne

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.