ibis Koeln Am Dom 2 stars

Customer review rating (ALL Rating) 4.5/5 942 reviews

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Bahnhofsvorplatz, 50667 KOELN, Germany

Description

Hotel extras

  • Central location near Cologne Cathedral

  • Cologne's main train station can be reached on foot in just a few minutes

  • Rhine and historic old town in the immediate vicinity

  • Direct connection to Cologne/Bonn International Airport

  • ALL-SAFE certified hotel

Our accommodation(s)

Hotel location

ibis Koeln Am Dom

Bahnhofsvorplatz
50667 KOELN
Germany

GPS:50.942563, 6.957725

Telephone
Fax +49 221 912858199

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

Lobby Bar

24h drinks at the hotel bar. Enjoy our selection of a variety of drinks. You can find out more and more at the lobby bar of our ibis Köln am Dom

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  942 reviews

TripAdvisor Rating  3.9/5  1,190 reviews

Customer review rating 4.0/5

Phil M. Couples - Confirmed reviews ALL

Good location, with access from inside the train station. Soundproofing is good. Facilities are very basic and towels are thin and not very good. Room condition is below par, but livable. Bed has a very thin "topper" mattress which could be a problem for some. Pillows are soft and thin, but additional ones are available if you're quick.

Dear Phil M., Thank you for your feedback regarding your recent stay at ibis Koeln Am Dom. We are pleased to hear that you appreciated our convenient location and soundproofing. However, we acknowledge your concerns about the quality of the facilities and the bedding. We strive to provide a comfortable experience for all our guests, and your comments will be taken into account as we continue to enhance our offerings. Thank you once again for sharing your thoughts. We hope to welcome you back in the future. Best regards, ibis Koeln Am Dom

Customer review rating 5.0/5

Douglasd D. Friends - Confirmed reviews ALL

Coming by train from the airport it was so easy to locate the Hotel.Checking in was easy with very helpful staff.Location was excellent for us to explore Koln.Rooms were comfortable and very quiet.For people visiting Koln for the first time this is the place to stay.Thanks.

Dear DouglasD D., Thank you for your wonderful feedback. We are delighted to hear that you found our location convenient and our staff, particularly Herr Dominik, helpful during your stay. It is gratifying to know that our comfortable and quiet rooms contributed positively to your experience. We appreciate your recommendation for first-time visitors to Cologne and hope to welcome you back on your next trip. Best regards, ibis Koeln Am Dom

Customer review rating 2.0/5

Andrew R. Solo - Confirmed reviews ALL

dirty shower tray, air-conditioning stuck on roasting hot so window had to be opened onto noisy town square all night with very early start the next morning, no tea or coffee facility in room, poor room lay-out. unlikely to stay at any Ibis Hotel again

Dear Andrew R., Thank you for sharing your feedback regarding your recent stay. I regret that your experience was impacted by the cleanliness of the shower tray, the air-conditioning issues, and the lack of in-room tea and coffee facilities. Your comments on room layout are noted, as we strive to ensure guest comfort. Best regards, ibis Koeln Am Dom

Customer review rating 3.5/5

Samantha T. Couples - Confirmed reviews ALL

Was perfect to stay in this hotel for the location alone. It's only a basic hotel but when your out all day that's all you need. The only problem was we stayed on 1st floor and in the corridor it stank of sewers really badly as well making us gag each time we went in or out of our room but having said that the smell never actually came in our room it was just horrendous in the corridor.

Dear Samantha T., Thank you for sharing your feedback regarding your recent stay with us. We are delighted to hear that you appreciated our prime location and the stunning views of the cathedral. However, we sincerely apologize for the unpleasant odor you experienced in the corridor. We understand how this could impact your overall experience and will certainly look into this matter to ensure a more comfortable environment for our guests in the future. Thank you once again for your review. We hope to welcome you back for another stay at ibis Koeln Am Dom. Best regards, ibis Koeln Am Dom

Customer review rating 5.0/5

Michel E. Friends - Confirmed reviews ALL

Dit hotel doet alles wat je van een Ibis verlangt. Vriendelijk onthaal, snel en soms lekker vroeg inchecken, propere kamers. De badkamer is compact, maar functioneel. En de ligging is onklopbaar.

Dear Michel E., Thank you for your kind words regarding your recent stay with us. We are pleased to hear that you appreciated our friendly service, efficient check-in, and the cleanliness of your room. We look forward to welcoming you back for your next annual tradition. Best regards, ibis Koeln Am Dom

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Other web-users rate our hotel

  • 947 reviews 9.5/10 Location
  • 779 reviews 6.5/10 Room
  • 530 reviews 8.9/10 Service
  • 16 reviews 8.8/10 WiFi
  • 340 reviews 8.3/10 Breakfast
  • 308 reviews 7.3/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.