Pullman Cologne

Pullman Cologne

Customer review rating (ALL Rating) 4.5/5 2,107 reviews

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Hotel extras

  • All the advantages of beingin the centre of the city

  • Visit Cologne Cathedral or enjoy a view of it from your room

  • Bar LAB12 with a view over the skyline of Cologne

  • Hotel Pullman Cologne is a VDR-certified eco-friendly hotel.

  • An ALLSAFE-certified hotel

ALLSAFE approved hotel

Hotel location

Pullman Cologne

Helenenstrasse 14
50667 KOELN
Germany

GPS:50.93987, 6.945437

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

The stylish atmosphere and spaciousness of our hotel is reflected in the 275 rooms including 11 suites. Bright lighting, individually controlled air-conditioning and modern furnishings all mean your stay is sure to be a pleasant one.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,107 reviews

TripAdvisor Rating  4.5/5  2,309 reviews

Excellent location

TripAdvisor rating 5.0/5

fcavalenzuelag Business - TripAdvisor review

Location of the hotel is perfect to walk to office areas. Personnel is keen and explained everything in a clear way. Room was the right size to be able to work (has a desktop) and the bed was super comfortable. Buffet for breakfast was good, it had variety.

As expected...

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

All good!

Sehr geehrter Herr R., wir freuen uns sehr über Ihre positive Bewertung und Ihre netten Worte zu Ihrem Aufenthalt bei uns und danken Ihnen herzlich, dass Sie sich die Zeit dafür genommen haben. Bis zum nächsten Mal senden wir Ihnen viele Grüße aus Köln Sonja Pohl Human Resources & Training Manager

Καλη τοποθεσια

Customer review rating 3.5/5

Nikolaos S. Couples - Confirmed reviews ALL

Very clean and friedly staff. Very good location near center. But they gave us room with toillet for disapled people without informing us and we had difficulty using it!! Then we asked why they gave us such a room and they answer us that this room was the last one ! They had had to inform us before the reservation for this situation !

Dear Mr. S., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your positive rating very much, but we are also sorry that we could not satisfy you at all due to the situation with the room and the disabled toilet. Please let us apologize for the inconvenience you have experienced and be assured that we take your feedback seriously to better serve you in the future. Best regards from Cologne Sonja Pohl Human Resources & Training Manager

Good

Customer review rating 3.5/5

Ella Families - Confirmed reviews ALL

Staff were very friendly and helpful. Hotel was well located close to shops and places to eat. Room was fine- maybe a little dusty in places but bed was comfortable. Bottled water tasted a bit salty.

Dear Ella, thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope to welcome you back with us in the future. Best regards from Cologne Sonja Pohl Human Resources & Training Manager

Good location and cozy rooms

Customer review rating 5.0/5

Reinald Business - Confirmed reviews ALL

The staff was friendly, the location is good, and the rooms are overall well equipped and cozy. It was a nice surprise to get some complimentary beverages as a welcome gift. The staff was professional. I am very satisfied and definitely consider booking again this hotel for my Cologne stay.

Dear Reinald, it´s a pleasure to receive your positive rating and your compliments. Thank you very much for your stay with us and for taking the time to review! We look forward to welcoming you back and send our best regards from Cologne Sonja Pohl Human Resources & Training Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 606 reviews 8.8/10 Location
  • 1,028 reviews 7.6/10 Room
  • 906 reviews 8.7/10 Service
  • 14 reviews 6.6/10 WiFi
  • 558 reviews 8.2/10 Breakfast
  • 415 reviews 7.6/10 Comfort
  • 317 reviews 6.7/10 Cleanliness
  • 239 reviews 6.5/10 Vibe

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