All hotels in KOELN

Pullman Cologne Hotel

Customer review rating 4.5/5 9,867 reviews
Pullman Cologne
See on a map
+ 28 Services
Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?

ALL - Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • All the advantages of beingin the centre of the city

  • Visit Cologne Cathedral or enjoy a view of it from your room

  • Hotel Pullman Cologne is a VDR-certified eco-friendly hotel.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public indoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / IroningPaying
  • Currency exchange
  • PorterPaying
  • Concierge
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Boat excursions
  • Outdoor sports (Nearby)
Business services
  • 23 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Pullman Cologne

Helenenstrasse 14
50667
koeln
germany

Tel: +492212750

Fax: (+49)221/2751301

Contact email

Check-in from 15h00

Check out up to 12h00

  • subway 5, 12, 16, 18 :   5, 18 ,16, 3, 4 APPELLHOFPLATZ

  • 18 ,16, 4, 3 :   18 ,16, 4, 3 NEUMARKT

  • 5, 12, 15, 4, 3 :   5, 12, 15, 4, 3 FRIESENPLATZ

  • tram 1, 7, 9 :   1, 7, 9 NEUMARKT

  • By plane

    DUESSELDORF At 50km / 31.07 miles

  • By plane

    FRANKFURT At 190km / 118.07 miles

  • By plane

    KOELN BONN At 15km / 9.32 miles

  • By train

    CENTRAL STATION At 1km / 0.62 miles

GPS :50.93987, 6.945437

Our accommodations

The stylish atmosphere and spaciousness of our hotel is reflected in the 275 rooms including 11 suites. Bright lighting, individually controlled air-conditioning and modern furnishings all mean your stay is sure to be a pleasant one.

Superior Room with 1 kingsize bed

  • Max. number of persons: 2
  • Area: From 25m²
  • High speed internet
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Direct dial telephone
  • Mini Bar

Superior Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 25m²
  • High speed internet
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Direct dial telephone
  • Mini Bar

Deluxe Room with 1 kingsize bed

  • Max. number of persons: 2
  • Area: From 25m²
  • High speed internet
  • Nespresso machine
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Automatic wake up call(...)

Deluxe Suite with 1 kingsize bed

  • Max. number of persons: 3
  • Area: From 50m²
  • High speed internet
  • Nespresso machine
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Automatic wake up call(...)

Our restaurants and bars

E.L.F.

Type of cuisine: Other cooking style

A Cologne institution. Drink a freshly pulled Kölsch beer or a glass of wine with your tapas - if the weather is good, you can enjoy our summer terrace.

Lunch

10:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

10:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

DLIGHT

Type of cuisine: Other cooking style

One of the best buffet breakfasts in the city with extracted honey. For late risers, our buffet breakfast is served until 11am on Saturday and until midday on Sunday.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LAB12

Photo non contractuelle / Strictly non binding

Modern big city flair at LAB12: Cool vintage design, trendy music and innovative cocktails, with a sensational view over Cologne from the top floor.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 23

  • Maximum size: 808 m²

  • Maximum capacity: 1,000 people

  • Maximum banquet capacity: 440 people

Find out more

Our guest reviews for
Pullman Cologne

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

9,867 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,222 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Extremely pleasant stay

Customer review rating 4.5/5

Anonymous Business - 24/02/2020 Confirmed reviews ALL

It was just perfect... Nice welcome, great people, large room with a view, tasty breakfast. However compared to other loyalty programs Accor falls a bit short when it comes to what's offered as a welcome drink for premium members (only beer/wine, no cocktails like at Maritim and IHG premium brands)

Sehr geehrter Herr P., wir freuen uns sehr über Ihre positive Bewertung und Ihre netten Worte zu Ihrem Aufenthalt bei uns und danken Ihnen herzlich, dass Sie sich die Zeit dafür genommen haben. Bis zum nächsten Mal senden wir Ihnen viele Grüße aus der Domstadt! Sonja Pohl Training & Quality Manager

Brilliant

Customer review rating 4.5/5

Lynsey B. Couples - 24/02/2020 Confirmed reviews ALL

Everything that was asked was answered or sorted within minute. Very polite staff

Dear Ms b., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope your next visit will be as pleasant as the previous one. Best regards from Cologne Sonja Pohl Training & Quality Manager
Customer review rating 4.5/5

Anonymous Business - 21/02/2020 Confirmed reviews ALL

Upgrade - downgrade -upgrade again (with apologies)

Excellent. Helpful and friendly staff on checkin and breakfast room.

Customer review rating 4.5/5

Mark H. Business - 14/02/2020 Confirmed reviews ALL

Very easy. Like a home away from home.

Dear Mr. H., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope your next visit will be as pleasant as the previous one. Best regards from Cologne Sonja Pohl Training & Quality Manager

Great Hotel - Good Location

Customer review rating 4.5/5

Steve Business - 13/02/2020 Confirmed reviews ALL

Good - although room was far too hot

Dear Mr. R., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your positive feedback in general very much and hope to welcome you back for a next stay. Of course our engineering department will check the room temperature. Best regards from Cologne Sonja Pohl Training & Quality Manager

business trip - plesant

Customer review rating 4.5/5

Eduard D. Business - 09/02/2020 Confirmed reviews ALL

ok

Dear Mr. D., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope your next visit will be as pleasant as the previous one. Best regards from Cologne Sonja Pohl Training & Quality Manager
Customer review rating 4.5/5

Anonymous Business - 08/02/2020 Confirmed reviews ALL

To much focused on carnaval

Dear Mr. v., thank you for your for your stay with us and for taking the time to give us a review regarding your visit at the Pullman Cologne. We appreciate your positive feedback in general very much, but are also sorry to read that we were not able to fulfill your satisfaction at all due to the carnival. Best regards from Cologne Sonja Pohl Training & Quality Manager

Good hotel well managed and convenient

Customer review rating 4.5/5

Barry F. Couples - 05/02/2020 Confirmed reviews ALL

as above

Dear Mr. F., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope your next visit will be as pleasant as the previous one. Best regards from Cologne Sonja Pohl Training & Quality Manager
Customer review rating 4.5/5

Heavenstar Couples - 03/02/2020 Confirmed reviews ALL

Tank you very much for the cake !!!!

Dear Mr. F., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope your next visit will be as pleasant as the previous one. Best regards from Cologne Sonja Pohl Training & Quality Manager

Short break in Koeln

TripAdvisor rating 4.5/5

stuartn378 27/01/2020 TripAdvisor review

Lovely hotel in convenient part of city. Excellent quiet bedrooms with comfy beds. Excellent breakfasts that encourage you to linger. In our view, bar area could be improved upon, being very, almost overly modern & not very relaxing

Dear stuartn378, we are happy to receive your Tripadvisor feedback and to get to know that you have been satisfied during your stay with us, especially with the breakfast. Thank you very much for your visit and for taking the time to review. We hope to see you again in the future and send our best regards from Cologne Your Pullman Cologne team
Customer review rating 4.5/5

Drapier C. Couples - 21/01/2020 Confirmed reviews ALL

Very clean, comfortable and luxurious room. It was a very nice journey and I hope I’ll come back ! Friendly staff.

Dear Ms Drapier C., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope your next visit will be as pleasant as the previous one. Best regards from Cologne Sonja Pohl Training & Quality Manager

Excellent

Customer review rating 4.5/5

Mg Friends - 20/01/2020 Confirmed reviews ALL

Amazing! Hotel staff friendly and helpful, room and location wonderful.

Dear Ms G., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope your next visit will be as pleasant as the previous one. Best regards from Cologne Sonja Pohl Training & Quality Manager

Plush, welcoming hotel with great location

Customer review rating 4.5/5

Anonymous Friends - 20/01/2020 Confirmed reviews ALL

Very helpful and welcoming staff. Extraordinarily comfortable bed and beautiful clean room. Really appreciated the bottle of water in the room.

Dear Ms G., thank you so much for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope your next visit will be as pleasant as the previous one. Best regards from Cologne Sonja Pohl Training & Quality Manager

Perfect location to attend the Cologne Karneval, the parking is tricky, though

Customer review rating 4.5/5

Martin Couples - 14/01/2020 Confirmed reviews ALL

Online check-in allowed smooth arrival, but only after struggling to park the car. Fortunately we have an EV and we got the charging spot in the parking. Room, breakfast, although very crowded on a Sunday morning, all very good.

Sehr geehrter Herr L., herzlichen Dank, dass Sie unser Gast im Pullman Cologne waren und sich die Zeit für eine Rückmeldung und Bewertung genommen haben. Bis zum nächsten Mal senden wir Ihnen viele Grüße aus der Domstadt! Sonja Pohl Training & Quality Manager

Our favourite hotel in Cologne

Customer review rating 4.5/5

Robert P. Couples - 14/01/2020 Confirmed reviews ALL

We always try to stay at the Pullman . It’s situated in a good area with loads of small interesting shops and restaurants nearby . We also love the sauna and steam room ! The room is comfortable and well Equipped with dressing gowns and slippers .

Dear Mr. P., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope your next visit will be as pleasant as the previous one. Best regards from Cologne Sonja Pohl Training & Quality Manager

Old room and temperature to hot. Very good breakfast!

Customer review rating 4.5/5

Eva Couples - 11/01/2020 Confirmed reviews ALL

Onfortunately we had a bad night sleep, because of the temperature in the room. The airco could only heat and not cool. Had to sleep with an open window, but this was not possible because of noise and air quality outside. Room was outdated and there where stains in the lamp near the bed. Not realy what you expect in 4* or 5* hotel. The rainshower was nice, and the breakfast was excellent. Location of the hotel is perfect! I hope the rooms will be updated in 2020, than we will deffinately visit again!

Dear Ms v., thank you very much for choosing the Pullman hotel for your stay in Cologne and for taking the time to give us a feedback regarding your visit. I am sorry that your stay with us did not meet your expectations at all and I want to apologize for the inconvenience you have experienced due to the room temperature. Please be assured that we take your feedback seriously and that the engineering department will take care. So much more I am happy to read that you have been satisfied with the breakfast. I really hope that we can welcome you back in the future. Please do not hesitate to contact me or the team for any questions or wishes. Best regards from Cologne Sonja Pohl Training & Quality Manager

Excellent

Customer review rating 4.5/5

John Couples - 04/01/2020 Confirmed reviews ALL

As always, a wonderful stay from our arrival at reception to farewell. Entire staff friendly, helpful and professional. This hotel is managed and staffed by experts in hospitality.

Dear Mr P., thank you again for your last stay with us and for being such a loyal guest! We appreciate your feedback very much. Have a great and happy new year 2020! Best regards from Cologne Sonja Pohl Training & Quality Manager

great check in and wonderful staff!

Customer review rating 4.5/5

Dave Couples - 30/12/2019 Confirmed reviews ALL

your check in staff was/is top rated. best i have ever experienced in europe. please join me in thanking them for being so accomodating and nice!

Dear Mr. H., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope your next visit will be as pleasant as the previous one. Best regards from Cologne & a happy new year 2020! Sonja Pohl Training & Quality Manager

Good hotel with convenient location

Customer review rating 4.5/5

Eddy Couples - 29/12/2019 Confirmed reviews ALL

It started off a bit disappointing with our room not being available at arrival despite the fact that I am a gold member and can check in earlier. I also notified them upfront. But in the end I was nicely compensated by not having to pay for 2 days of parking. A great gesture I must say. Much appreciated. On the first day of our stay, breakfast was a hassle as there was a long queue. Most people had to wait for 15 mins before seated. But I understand it was an exceptionally busy day. Hotel was fully booked for Xmas. Breakfast itself was great with a lot of choices, even champagne. Too bad not everything was refilled quickly, probably due to the big crowd. The rooms are great with good facilities. Lovely shower!! Hotel is a 10-min walk to the Dom and 5 mins away from the nearest underground. Had a glass of wine in the hotel bar. They serve a nice big glass of lovely wine!! The Rioja was really good. Also the apple pie was freshly made and delicious. I would stay there again!!

Dear Mr. C., thank you so much for your stay with us and for taking the time to give us a review regarding your visit. We appreciate your compliments very much and are happy to reat that you would stay with us again. So much more we are sorry that the stay hasn´t been perfect at all and we want to apoligize once again for the inconvenience you have experienced due to the waiting time at the check in and at the breakfast.Please be assured that we will take care for the future. Best regards from Cologne & a happy new year 2020! Sonja Pohl Training & Quality Manager

Above average

TripAdvisor rating 4.5/5

Stephen E Couples - 27/12/2019 TripAdvisor review

The hotel was great, service at reception, cleanliness, breakfast, helpfulness of desk staff all superb. Only disappointment was the service in the bar was slow & not accurate. The quality & quantity choice of the food at breakfast was first class.

Dear Stephen E, it is nice to receive your feedback and your compliments regarding the reception, the cleanliness, the breakfast and the staff. So let us give you a thank for staying with us and for taking the time to share your experience on Tripadvisor and to ratre your stay with 5 points. Of course we will improve our service at our bar to better serve you there in the future. We look forward to welcoming you back with us and send our best wishes for a great New Year 2020! Your Pullman Cologne team
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in koeln