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Pullman Cologne Hotel

Customer review rating 4.5/5 10,484 reviews

ALLSAFE approved hotel

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Room 1

Number of guests
Children's age

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How it works?
Pullman Cologne
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+ 10 Services

Hotel extras

  • All the advantages of beingin the centre of the city

  • Visit Cologne Cathedral or enjoy a view of it from your room

  • Hotel Pullman Cologne is a VDR-certified eco-friendly hotel.

  • An ALLSAFE certified hotel

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public indoor parking Paying
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • Babysitting on request Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM Paying
  • Dry cleaning / Ironing Paying
  • Currency exchange
  • Porter Paying
  • Concierge
Catering
  • Breakfast Paying
  • 2 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • Babysitting on request Paying
  • Boat excursions Paying
  • Outdoor sports (nearby)
Business services
  • 23 Meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Pullman Cologne

Helenenstrasse 14
50667 koeln
germany

Tel: +492212750

Fax: (+49)221/2751301

Check-in from 15h00

Check out up to 12h00

  • subway 5, 12, 16, 18 :  5, 18 ,16, 3, 4 APPELLHOFPLATZ

  • 18 ,16, 4, 3 :  18 ,16, 4, 3 NEUMARKT

  • 5, 12, 15, 4, 3 :  5, 12, 15, 4, 3 FRIESENPLATZ

  • tram 1, 7, 9 :  1, 7, 9 NEUMARKT

  • By plane

    DUESSELDORF At 50km / 31.07 miles

  • By plane

    FRANKFURT At 190km / 118.07 miles

  • By plane

    KOELN BONN At 15km / 9.32 miles

  • By train

    CENTRAL STATION At 1km / 0.62 miles

GPS :50.93987, 6.945437

Our accommodation(s)

The stylish atmosphere and spaciousness of our hotel is reflected in the 275 rooms including 11 suites. Bright lighting, individually controlled air-conditioning and modern furnishings all mean your stay is sure to be a pleasant one.

Superior Room with 1 kingsize bed

  • Max. number of persons: 2
  • Area: From 25 m² / 269 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Direct dial telephone
  • Mini Bar

Superior Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 25 m² / 269 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Direct dial telephone
  • Mini Bar

Deluxe Room with 1 kingsize bed

  • Max. number of persons: 2
  • Area: From 25 m² / 269 sq ft
  • High speed internet
  • Nespresso machine
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Automatic wake up call(...)

Domblick deluxe room with 1 king size bed

  • Max. number of persons: 2
  • Area: From 25 m² / 269 sq ft
  • High speed internet
  • Nespresso machine
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Automatic wake up call(...)

Our restaurants and bars

E.L.F.

Type of cuisine: Other cooking style

A Cologne institution. Drink a freshly pulled Kölsch beer or a glass of wine with your tapas - if the weather is good, you can enjoy our summer terrace.

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

DLIGHT

Type of cuisine: Other cooking style

One of the best buffet breakfasts in the city with extracted honey. For late risers, our buffet breakfast is served until 11am on Saturday and until midday on Sunday.

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

LAB12

Modern big city flair at LAB12: Cool vintage design, trendy music and innovative cocktails, with a sensational view over Cologne from the top floor.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 23

  • Maximum size: 808 m²

  • Maximum capacity: 1000 people

  • Maximum banquet capacity: 440 people

Find out more

Our guest reviews for
Pullman Cologne

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

10,484 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,246 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Great hotel, very professional staff

Customer review rating 5.0/5

G. J. Business - 17/04/2021 Confirmed reviews ALL

Everything was as it should be. The Covid rules were all in place and followed by the staff. The rooms are lovely and the hotel feels very up to date.

Dear Mr. J., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope your next visit will be as pleasant as the previous one. Best regards from Cologne Sonja Pohl Training & Quality Manager

Alles perfekt

Customer review rating 5.0/5

Gazmend B. Business - 16/03/2021 Confirmed reviews ALL

Top

Herzlichen Dank, sehr geehrter Herr B., dass Sie unser Gast waren und sich die Zeit für die positive Rückmeldung genommen haben. Wir freuen uns sehr, dass es Ihnen so gut gefallen hat und senden Ihnen viele Grüße aus Köln Sonja Pohl Training & Quality Manager

Great service in a difficult time

Customer review rating 5.0/5

Adam Business - 28/02/2021 Confirmed reviews ALL

The service all the way from reception to breakfast was amazing. The breakfast in particular was great with everything available as table-service or room-service and not 'lunch-boxes' like some hotels offer during COVID.

Dear Mr. M., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope your next visit will be as pleasant as the previous one. Best regards from Cologne Sonja Pohl Training & Quality Manager

Great place for a weekend stay

Customer review rating 4.5/5

J G. D. Business - 02/11/2020 Confirmed reviews ALL

A comfortable hotel with excellent staff. Good breakfast and facilities, well positioned for walks into the city centre and other sites.

Dear Mr. D., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope your next visit will be as pleasant as the previous one. Best regards from Cologne Sonja Pohl Training & Quality Manager

Well located

Customer review rating 4.0/5

Anonymous Business - 20/10/2020 Confirmed reviews ALL

The check-in was really good, i forget his name but his amazing. He know how to work. The stay was good, rooms are good. Really warm, when I called to the reception they told me that they are going to send someone who is going to fix it. When he arrived he told us 'We turn the Airco of since two weeks to save some energy'?. That's another story.. The check-out sorry to say but that was one of my worse one. The women behind the desk wow.. i just asked myself if she like what she is doing. We had an open amount of the parking , no problem if you can explain the open amount and not tell us just the amount.. And she just keep asking my friend 'Did you pay for your room' 'You didn't pay for the room did you?' the whole time!! My friend payd everything by his check-in already but the women didn't trust us??! She keeps asking 'Oke you already payd? How much was it? What was our room rate? I was really angry about this, I think that she forget that I have the same job. We felt really sad about this, without any smile or anything that we could see from here side.

Dear Mr. E., thank you very much for choosing the Pullman for your stay in Cologne and for takin the time to give us a review regarding your visit with us. Of course we appreciate your compliments regarding the hotel in general and the check in process very much. So much more we are sorry to read that the check out didn´t feel comfortable for you. Please be sure that we take your feedback seriously and that we will better take care in the future. We really hope to welcome you back and send our best regards from Cologne Sonja Pohl Training & Quality Manager

Always good to stay

Customer review rating 5.0/5

M.… Business - 06/10/2020 Confirmed reviews ALL

confort and kindness from the staff

Dear Mr. G., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope your next visit will be as pleasant as the previous one. Best regards from Cologne Sonja Pohl Training & Quality Manager

Well located, nice facilities, wide rooms

Customer review rating 4.5/5

Roberto D. Business - 05/10/2020 Confirmed reviews ALL

The hotel is very well renovated, the facilities are awesome, the rooms very wide and the service is perfect. I always go to Pullman.

Dear Mr. D., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope your next visit will be as pleasant as the previous one. Best regards from Cologne Sonja Pohl Training & Quality Manager

Feel good stay

Customer review rating 4.5/5

Miriam Families - 01/10/2020 Confirmed reviews ALL

Very well located, friendly and helpful stuff. The gentleman at the elevator was my favorite employee :-); always a nice word for us.

Liebe Miriam, wir freuen uns sehr über Ihre positive Bewertung und Ihre netten Worte zu Ihrem Aufenthalt bei uns und danken Ihnen herzlich, dass Sie sich die Zeit dafür genommen haben. Gerne leiten wir das Feedback auch an unseren Pagen weiter! Bis zum nächsten Mal senden wir Ihnen viele Grüße aus der Domstadt! Sonja Pohl Training & Quality Manager

Excellent

Customer review rating 5.0/5

Wilma B. Couples - 02/09/2020 Confirmed reviews ALL

Hotel is coping well with Coronavirus restrictions. I have stayed here before and it did not seem too different although less busy. Staff were as usual polite and friendly.

Dear Ms B., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope your next visit will be as pleasant as the previous one. Best regards from Cologne Sonja Pohl Training & Quality Manager

Great location... Nice service ...

TripAdvisor rating 5.0/5

Manu P 30/07/2020 TripAdvisor review

Even though we were still in CoVid period, the quality of the room and the hotel services were really great. Everyone was really helpful to make our stay the most enjoyable possible and the room upgrade was awesome. Thank you ! Manu.

Short break in Koeln

TripAdvisor rating 4.0/5

stuartn378 27/01/2020 TripAdvisor review

Lovely hotel in convenient part of city. Excellent quiet bedrooms with comfy beds. Excellent breakfasts that encourage you to linger. In our view, bar area could be improved upon, being very, almost overly modern & not very relaxing

Dear stuartn378, we are happy to receive your Tripadvisor feedback and to get to know that you have been satisfied during your stay with us, especially with the breakfast. Thank you very much for your visit and for taking the time to review. We hope to see you again in the future and send our best regards from Cologne Your Pullman Cologne team

Above average

TripAdvisor rating 5.0/5

Stephen E Couples - 27/12/2019 TripAdvisor review

The hotel was great, service at reception, cleanliness, breakfast, helpfulness of desk staff all superb. Only disappointment was the service in the bar was slow & not accurate. The quality & quantity choice of the food at breakfast was first class.

Dear Stephen E, it is nice to receive your feedback and your compliments regarding the reception, the cleanliness, the breakfast and the staff. So let us give you a thank for staying with us and for taking the time to share your experience on Tripadvisor and to ratre your stay with 5 points. Of course we will improve our service at our bar to better serve you there in the future. We look forward to welcoming you back with us and send our best wishes for a great New Year 2020! Your Pullman Cologne team

Excellent Hotel

TripAdvisor rating 5.0/5

WilmaandTom Couples - 26/12/2019 TripAdvisor review

This is the second time we have stayed at the Pullman. It is good value except that the breakfast is pricey but occasionally there are deals where breakfast is included. The staff are friendly and efficient and speak excellent English if your German is not quite up to it! The location of the hotel is great -easily accessible to most parts of the city.

What a nice feedback and rating, dear WilmaandTom! We are very happy to read how satisfied you have been during your stay with us and so we would like to thank you for chossing the Pullman hotel and for taking the time to review. We hope to welcome you back for third visit and send our best regards from Cologne Your Pullman team

Great location!

TripAdvisor rating 5.0/5

Florin_WES Couples - 17/12/2019 TripAdvisor review

Great location, great staff, safe underground parking, delicious food and very clean. About 10-15 min walk from the Cologne Cathedral and some of the Christmas Markets. Also pet friendly, which was a plus for us.

Dear Florin_WES, thank you so much for your great feedback and the 5 star rating! We are very happy to read how satisfied you have been with us. We wish you a merry christmas time and look forward to welcoming you back in the future. Best regards Your Pullman Cologne team

Quality Hotel in Good Location

TripAdvisor rating 5.0/5

JohnT-Hemel Business - 01/12/2019 TripAdvisor review

We use this hotel every year, when we attend the PMR Expo event at Koeln Messe. It is in a nice area of the city, with restaurants close by. The hotel is excellent, with nice rooms and pleasant, helpful staff. A visit to LAB12 bar on 12th floor is a must for great views ofr the Cathedral and more. Only one minor point, check out is always quite slow, but otherwise, a great hotel.

Dear JohnT-Hemel, thank you very much for being such a loyal guest with the Pullman Cologne every year during the PMR Expo. We are very happy to read your review and your compliments regarding the rooms, the staff and the LAB12 bar. Of course we are going to improve our processes at the check out. We all look forward to welcoming you back next year and send our best regards from Cologne to Hemel Hempstead Your Pullman Cologne team

Excellent modern hotel in the Koeln Altstadt

TripAdvisor rating 5.0/5

921alexandere Couples - 23/11/2019 TripAdvisor review

great location, very sumptous breakfast, rooms with view to the Cathedral are really worth to stay. Spa area with good sauna, and nice although crowded view to the Old City in the 12th floor. Close to St.Gerion, Apostoles and large shopping area

We are very proud to receive your great rating and your compliments, dear 921alexandere! Thank you so much for visiting our hotel in Cologne and for taking the time to share your experience on Tripadvisor. We hope to welcome you back for a next stay and send our best regards to you in the meantime Your Pullman Cologne team

Convenient location but a bit run down

TripAdvisor rating 3.0/5

Joanne Y Family - 08/11/2019 TripAdvisor review

A stopover city we explored. Nice city with lots of shops and eatery nearby just minutes walk. The hotel seems quite run down compared to few years back when I stayed but breakfast is still very interesting.

Dear 231Yap, thank you for your stay with us and for taking the time to share your experience on Tripadvisor. We hope that we can welcome you back and send our best regards from Cologne Your Pullman team

Pullman Koeln, simply superb

TripAdvisor rating 5.0/5

1111Gerard Couples - 12/10/2019 TripAdvisor review

Thanks to all the staff at the hotel in all departments that made our stay once more so very pleasurable. When in Koeln one stays at the Pullman Cologne! Thank you to all for your wonderful service and professionalism. Esther and Gerard

Dear Esther, dear Gerard, it is such a pleasure to receive your great feedback and the whole team wants to give a thank back to you: Thank you for being our guests and for taking the time to write about your experience and to share it with all the Tripadvisor users. We hope to welcoming you back in the future and send our best regards to Perth Your Pullman Cologne team

Hervorragend

TripAdvisor rating 5.0/5

mahmouda300 Family - 06/10/2019 TripAdvisor review

We were for the second time there and got upgrade as platinum member, extrem friendly personal, delicious breakfast , room are very clean, and comfortable, excellent location, parking available for a very good price, strongly adviced , we will stay always there whenever we are in cologne, thank you too much

Dear mahmouda300, it is a pleasure to receive your compliments and we want to give a big thank back to you: Thank you for choosing the Pullman hotel in Cologne and for taking the time to share your experience on Tripadvsior. We hope you had a safe journey back home to Abu Dhabi and look forward to welcoming you back with us for a next stay! Best regards from Cologne Your Pullman team

Nice business hotel centrally located

TripAdvisor rating 4.0/5

Manu P Couples - 16/07/2019 TripAdvisor review

We spend a weekend at Pullmann Koeln and were very satisfied by the service and the location. The room was wide and offered everything you can expect from a Pullmann but this is no Budget hotel of course so book it in advance so that you can get nice prices

Thank you ver much, dear Manu P, for visiting our Pullan hotel in Cologne and for sharing your experience with Tripadvisor. It is nice to read how satisfied you have been and we all hope to welcome you back for a next stay in the future. Best regards Your Pullman Cologne team

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