All the advantages of beingin the centre of the city
Visit Cologne Cathedral or enjoy a view of it from your room
Bar LAB12 with a view over the skyline of Cologne
Hotel Pullman Cologne is a VDR-certified eco-friendly hotel.
An ALLSAFE-certified hotel
Helenenstrasse 14
50667 KOELN
Germany
subway 5, 12, 16, 18: 5, 18 ,16, 3, 4 APPELLHOFPLATZ
18 ,16, 4, 3: 18 ,16, 4, 3 NEUMARKT
5, 12, 15, 4, 3: 5, 12, 15, 4, 3 FRIESENPLATZ
tram 1, 7, 9: 1, 7, 9 NEUMARKT
DUESSELDORF At 50km / 31 miles
FRANKFURT At 190km / 118 miles
KOELN BONN At 15km / 9 miles
APPELHOFPLATZ At 0km / 0 miles
CENTRAL STATION At 1km / 0 miles
FRIESENPLATZ At 0km / 0 miles
GPS:50.93987, 6.945437
Check-in from - Check out up to
One of the best breakfast buffets in town with home-spun honey, a great selection of freshly squeezed juice and live cooking. For "late risers", we offer our breakfast buffet on weekends until 11:00 am.
The E.L.F. Brasserie, with hearty galettes, steaks from the legendary "500 Degree Beef Grill," an international wine selection or Kölsch beer on tap - on our terrace in fine weather.
Modern big city flair at LAB12: Cool vintage design, trendy music and innovative cocktails, with a sensational view over Cologne from the top floor.
Combine sightseeing with fitness by jogging through the city. We are happy to help you plan your route. If you enjoy being a bit more active, our fit lounge with modern Technogym equipment is available and you can also book a personal trainer session.
Guests who want to relax can choose from our relaxing area, sauna, steam bath and sun terrace. A range of spa and beauty treatments are available on request.
The stylish atmosphere and spaciousness of our hotel is reflected in the 275 rooms including 11 suites. Bright lighting, individually controlled air-conditioning and modern furnishings all mean your stay is sure to be a pleasant one.
Customer review rating 4.5/5
Catherine C. Business - Confirmed reviews ALL
This is was my third time staying at the Pullman Cologne. It's a fantastic location and the staff are always incredible. I look forward to returning soon.
Dear Ms C., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope to welcome you back with us in the future. Best regards from Cologne Sonja Pohl Training & Quality Manager
Customer review rating 2.5/5
Anonymous Couples - Confirmed reviews ALL
The air-conditioning did not work. Our room was located high up in the building, it was incredibly hot and we could not sleep at all. When raising the issue with members of staff, we received contrasting explanations and were told that this could not be fixed and was the same in the entire hotel. You would expect the air-conditioning to work in a 4-star hotel, or at least that the guests would be informed of the issue in advance.
Dear Ms D., thank you for choosing the Pullman hotel for your stay in Cologne and for taking the time to give us a feedback regarding your visit. I am sorry that your stay with us did not meet your expectations at all and I want to apologize for the inconvenience you have experienced due to the less air-conditioning. Please be assured that we take your feedback seriously and that we will discuss your mentioned facts within the team to better serve you in the future. We all really hope that we can welcome you back in the future. Please do not hesitate to contact me or the team for any questions or wishes. Best regards from Cologne Sonja Pohl Human Resources & Training Manager
Customer review rating 3.0/5
Anonymous Business - Confirmed reviews ALL
Rooms are OK in size and the hotel is in a very convenient location. Staff is usually friendly but seems to be overloaded at the restaurant (you can wait 15 minutes without anyone greeting you). Food takes time to arrive. The air conditioned does not really work when it is hot outside. They had to put fans in the fitness area (not really comfortable) because of inefficient Aircon. Business center does not work (weird for Pullman supposed to be a business oriented hotel chain). The worst is definitively the house keeping. They do very little cleaning, found hairs in bathrooms, stains, pillow case was in bad shape. First day, someone get in the room while DND sign on (I hate this )
Dear Mr B., first of all I would like to thank you for being such a loyal guest with AccorHotels and for choosing the Pullman hotel for your stay in Cologne. So much more we all are very sorry that your stay with us did not meet your expectations. Of course we want to apologize for the inconvenience you have experienced due to the room status, the less air-conditioning and the housekeeping service. Please be assured that we take your feedback seriously and that we will discuss your mentioned facts within the team to better serve you in the future. So much more I am happy to read that you have been satisfied with our staff. Thank you also for mentioning this point. We really hope that we can welcome you back in the future. Please do not hesitate to contact me or the team for any questions or wishes. Best regards from Cologne Sonja Pohl Human Resources & Training Manager
Customer review rating 4.5/5
Monika Friends - Confirmed reviews ALL
Great place to stay, friendly staff and good location, close to the central station and the heart of the city.
Dear Monika, thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope to welcome you back with us in the future. Best regards from Cologne Sonja Pohl Training & Quality Manager
Customer review rating 4.0/5
Jerome A. Business - Confirmed reviews ALL
Just found bedsheet old and worn
Dear Jerome, thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much, but are also sorry to read about the old bedsheet. We are very sorry for this and want to assure you that the housekeeping department will take care for the future. Best regards from Cologne Sonja Pohl Training & Quality Manager
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