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Pullman Cologne Hotel

TripAdvisor rating 4.5/5 2,167 reviews
Pullman Cologne
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+ 28 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • All the advantages of beingin the centre of the city

  • Visit Cologne Cathedral or enjoy a view of it from your room

  • Hotel Pullman Cologne is a VDR-certified eco-friendly hotel.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public indoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / IroningPaying
  • Currency exchange
  • PorterPaying
  • Concierge
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Boat excursions
  • Outdoor sports (Nearby)
Business services
  • 23 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Pullman Cologne

Helenenstrasse 14
50667
koeln
germany

Tel: +492212750

Fax: (+49)221/2751301

Contact email

Check-in from 15h00

Check out up to 12h00

  • subway 5, 12, 16, 18 :   5, 18 ,16, 3, 4 APPELLHOFPLATZ

  • 18 ,16, 4, 3 :   18 ,16, 4, 3 NEUMARKT

  • 5, 12, 15, 4, 3 :   5, 12, 15, 4, 3 FRIESENPLATZ

  • tram 1, 7, 9 :   1, 7, 9 NEUMARKT

  • By plane

    DUESSELDORF At 50km / 31.07 miles

  • By plane

    FRANKFURT At 190km / 118.07 miles

  • By plane

    KOELN BONN At 15km / 9.32 miles

  • By train

    CENTRAL STATION At 1km / 0.62 miles

GPS :50.93987, 6.945437

Our accommodations

The stylish atmosphere and spaciousness of our hotel is reflected in the 275 rooms including 11 suites. Bright lighting, individually controlled air-conditioning and modern furnishings all mean your stay is sure to be a pleasant one.

Superior Room with 1 kingsize bed

  • Max. number of persons: 2
  • Area: From 25m²
  • High speed internet
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Direct dial telephone
  • Mini Bar

Superior Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 25m²
  • High speed internet
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Direct dial telephone
  • Mini Bar

Deluxe Room with 1 kingsize bed

  • Max. number of persons: 2
  • Area: From 25m²
  • High speed internet
  • Nespresso machine
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Automatic wake up call(...)

Deluxe Suite with 1 kingsize bed

  • Max. number of persons: 3
  • Area: From 50m²
  • High speed internet
  • Nespresso machine
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Automatic wake up call(...)

Our restaurants and bars

E.L.F.

Type of cuisine: Other cooking style

Photo non contractuelle / Strictly non binding

A Cologne institution. Drink a freshly pulled Kölsch beer or a glass of wine with your tapas - if the weather is good, you can enjoy our summer terrace.

Lunch

10:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

10:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

DLIGHT

Type of cuisine: Other cooking style

Photo non contractuelle / Strictly non binding

One of the best buffet breakfasts in the city with extracted honey. For late risers, our buffet breakfast is served until 11am on Saturday and until midday on Sunday.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LAB12

Photo non contractuelle / Strictly non binding

Modern big city flair at LAB12: Cool vintage design, trendy music and innovative cocktails, with a sensational view over Cologne from the top floor.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 23

  • Maximum size: 808 m²

  • Maximum capacity: 1,000 people

  • Maximum banquet capacity: 440 people

Find out more

Our guest reviews for
Pullman Cologne

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

9,480 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,167 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Quality Hotel in Good Location

TripAdvisor rating 4.5/5

JohnT-Hemel Business - 01/12/2019 TripAdvisor review

We use this hotel every year, when we attend the PMR Expo event at Koeln Messe. It is in a nice area of the city, with restaurants close by. The hotel is excellent, with nice rooms and pleasant, helpful staff. A visit to LAB12 bar on 12th floor is a must for great views ofr the Cathedral and more. Only one minor point, check out is always quite slow, but otherwise, a great hotel.

Dear JohnT-Hemel, thank you very much for being such a loyal guest with the Pullman Cologne every year during the PMR Expo. We are very happy to read your review and your compliments regarding the rooms, the staff and the LAB12 bar. Of course we are going to improve our processes at the check out. We all look forward to welcoming you back next year and send our best regards from Cologne to Hemel Hempstead Your Pullman Cologne team

Comfortable stay, great wine selection and breakfast

Customer review rating 4.5/5

Matt I. Business - 30/11/2019 Confirmed reviews ALL

Your hotel is an example of what European hotel service should be. The staff was multilingual, addressed everything professionally. The wait staff was amazing in the restaurant, one of the nights I was there he was by himself, there were two large parties at the same time and gave me quality service like the others.

Dear Mr. I., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope your next visit will be as pleasant as the previous one. Best regards from Cologne Sonja Pohl Training & Quality Manager

Excellent modern hotel in Koeln Old Town

Customer review rating 4.5/5

Alexander Couples - 24/11/2019 Confirmed reviews ALL

Great location, stunning views from top floors, excellent breakfast and good service

Dear Mr. E., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope your next visit will be as pleasant as the previous one. Best regards from Cologne Sonja Pohl Training & Quality Manager

Excellent modern hotel in the Koeln Altstadt

TripAdvisor rating 4.5/5

921alexandere Couples - 23/11/2019 TripAdvisor review

great location, very sumptous breakfast, rooms with view to the Cathedral are really worth to stay. Spa area with good sauna, and nice although crowded view to the Old City in the 12th floor. Close to St.Gerion, Apostoles and large shopping area

We are very proud to receive your great rating and your compliments, dear 921alexandere! Thank you so much for visiting our hotel in Cologne and for taking the time to share your experience on Tripadvisor. We hope to welcome you back for a next stay and send our best regards to you in the meantime Your Pullman Cologne team

As always: excellent service and very comfortable stay

Customer review rating 4.5/5

André Business - 22/11/2019 Confirmed reviews ALL

Did spend a night in Cologne for a short business trip. I usually choose the Pullman hotel as it is close to main station and in the heart of the city. The service is always excellent and the rooms are very comfortable. As I had to stay in the hotel for some personal reasons, I also ordered some food from the room service. The quality and taste of the burger was very good - way better than what I was expecting.

Sehr geehrter Herr Dr. B., wir freuen uns über Ihr fantastisches Feedback. Es ist schön, dass es Ihnen bei uns gefallen hat und Sie mit unserem Hotel so zufrieden sind. Ihr Lob werde ich an die entsprechenden Abteilungen weitergeben. Ich bin mir sicher, dass meine Kollegen sich sehr freuen werden. Besuchen Sie uns doch bald wieder! Bis dahin senden wir Ihnen herzliche Grüße aus der Domstadt, Sonja Pohl Training & Quality Manager

Convenient, functional, great view

Customer review rating 4.5/5

Richard B. Couples - 21/11/2019 Confirmed reviews ALL

Breakfast amazing, one of the best hotel breakfasts ever. Great view of Dom from room. only one slight flaw, hotel slightly clinical and very business focused.

Dear Mr. B., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope to welcome you back again in the future. Best regards from Cologne Sonja Pohl Training & Quality Manager

very nice

Customer review rating 4.5/5

Hannu P. Business - 21/11/2019 Confirmed reviews ALL

I enjoyed and will come again

Dear Mr. P., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope your next visit will be as pleasant as the previous one. Best regards from Cologne Sonja Pohl Training & Quality Manager
Customer review rating 4.5/5

Oliver Friends - 18/11/2019 Confirmed reviews ALL

Favorit Hotel in Köln...

Sehr geehrter Herr A., wir freuen uns sehr über Ihre positive Bewertung und dass wir Ihr Favorit Hotel in Köln sind. Herzlichen Dank für Ihren erneuten Besuch und die nette Rückmeldung! Bis zum nächsten Mal senden wir Ihnen viele Grüße aus der Domstadt! Sonja Pohl Training & Quality Manager

Always good!

Customer review rating 4.5/5

M R. Business - 14/11/2019 Confirmed reviews ALL

Always excellent service and hospitality.

Dear Mr. R., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope your next visit will be as pleasant as the previous one. Best regards from Cologne Sonja Pohl Training & Quality Manager

Superbly comfortable and pleasant

Customer review rating 4.5/5

Dr A. K. Families - 11/11/2019 Confirmed reviews ALL

Hotel is strategically located. Walking distance to the well known market and rooms are big and well furnished . Bed was very comfortable. Breakfast was a feast with a variety of food and juices to choose from. Staff were extremely kind and helpful and totally guided us to where we needed to go. Thankyou for a wonderful experience . God bless each and everyone of you .

Dear Dr. K., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope your next visit will be as pleasant as the previous one. Best regards from Cologne Sonja Pohl Training & Quality Manager

Superb

Customer review rating 4.5/5

G. Business - 09/11/2019 Confirmed reviews ALL

Rooms were great, breakfast was amazing and staff wonderful

Dear Mr. G., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope your next visit will be as pleasant as the previous one. Best regards from Cologne Sonja Pohl Training & Quality Manager

Convenient location but a bit run down

TripAdvisor rating 4.5/5

231Yap Family - 08/11/2019 TripAdvisor review

A stopover city we explored. Nice city with lots of shops and eatery nearby just minutes walk. The hotel seems quite run down compared to few years back when I stayed but breakfast is still very interesting.

Dear 231Yap, thank you for your stay with us and for taking the time to share your experience on Tripadvisor. We hope that we can welcome you back and send our best regards from Cologne Your Pullman team

Very enjoyable, lovely staff - no problems.

Customer review rating 4.5/5

Anonymous Business - 06/11/2019 Confirmed reviews ALL

Very good - you had no cognacs in your downstairs bar where the restaurant is, for after a meal ? Strange

Dear Mr. S., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your rating very much and hope your next visit will be as pleasant as the previous one. And of course we will check the cognac at our bar downstairs. Best regards from Cologne Sonja Pohl Training & Quality Manager

Nice room

Customer review rating 4.5/5

Peter Business - 01/11/2019 Confirmed reviews ALL

Nice staff - Nice waiter

Dear Mr. B., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope your next visit will be as pleasant as the previous one. Best regards from Cologne Sonja Pohl Training & Quality Manager

As always - fantastic

Customer review rating 4.5/5

Anonymous Business - 01/11/2019 Confirmed reviews ALL

Check in excellent - my room was 701 - really spacious with a balcony - my favourite so far. Meeting room laid out to perfection with no issues Check out excellent

Dear Ms G., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope your next visit will be as pleasant as the previous one. Best regards from Cologne Sonja Pohl Training & Quality Manager

Thank you

Customer review rating 4.5/5

Daiva Business - 30/10/2019 Confirmed reviews ALL

Thank yo.all was nice

Dear Mrs. Z., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope your next visit will be as pleasant as the previous one. See you again soon! Best regards from Cologne Sonja Pohl Training & Quality Manager

My Stay

Customer review rating 4.5/5

Fred Business - 25/10/2019 Confirmed reviews ALL

Professional Service overall

Dear Mr. S., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope your next visit will be as pleasant as the previous one. See you again soon! Best regards from Cologne Sonja Pohl Training & Quality Manager

Excellent

Customer review rating 4.5/5

George Business - 24/10/2019 Confirmed reviews ALL

Excellent stay, thank-you so much Excellent welcome on check-in, with upgrade to suite and welcome drink Escorted to room Free mini-bar, bed very comfortable, excellent quality pillow Heating worked very well, easy to use and actually worked - I wasn't cold which I was really pleased about

Dear Mr. F., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope your next visit will be as pleasant as the previous one. Best regards from Cologne Sonja Pohl Training & Quality Manager

good all around.

Customer review rating 4.5/5

D.h. Business - 21/10/2019 Confirmed reviews ALL

Hotel was very busy but still managed to maintain standards.

Dear Mr. H., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope your next visit will be as pleasant as the previous one. Best regards from Cologne Sonja Pohl Training & Quality Manager

Generally satisfying experience, just not exactly matching with the price

Customer review rating 4.5/5

Ho, C. Y. Solo - 15/10/2019 Confirmed reviews ALL

I did it on Booking.com, but I'll brief it here Good food, dinner was satisfying to eat (didn't have breakfast). Cocktail contains fruit flies for unknown reasons. Cannot be sure when the fruit fly drowned itself, and therefore might not be the hotel's fault. But more likely that it was there during preparation because some of them were under the ice. Okay bed, just wished that it was a bit warmer Water pours out during showers due to flawed design of the glass panel that were supposed to keep the water out. (Who the hell would design a panel that has slits in the middle and has the balls to tell me it was supposed to keep water out? Try designing a ship with a hole on the side next, sir.) Nice location, convenient and has metros nearby Just that it's a bit pricey. Comfortable, but I expect the price to wow me

Dear Mr. C., thank you again for your stay with us and for taking the time to give us a review as you already did on booking. We are sorry for the inconvenience you have experienced regarding the visit at the bar and in the bathroom. Please be assured that we already discussed your mentioned points within the team. So much more we are happy to read that your stay has been comfortable in general. Thank you also for your compliments about the food! Best regards from Cologne Sonja Pohl Training & Quality Manager
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