Customer review rating 4.4/5 3,368 reviews
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In the heart of the old town
Fitness room and business corner
Paid outdoor parking
Reception desk open round the clock
Planet 21 Gold
Check-in from 15h00
Check out up to 11h00
Paying
Blaubach 3
50676 koeln
germany
Check-in from 15h00
Check out up to 11h00
100% genuine reviews from our guests
Find out moreNever want to stay at adagio again
Anonymous Business - 23/03/2021 Confirmed reviews ALL
Customer service was horrible
It was fine
Anonymous Business - 18/03/2021 Confirmed reviews ALL
Rooms were dusty and small, beds were to hard to sleep on, pillows to soft no support for the neck. No toaster to make toast, dishwasher smelled of old water. Bathing rooms were ok
Not a good experiance
Dennis Business - 18/03/2021 Confirmed reviews ALL
No Bed sheets! between Blanket and Matress, No frying pan had to buy one for stay, no big pots for cooking either and Only had one fork to eat with! No sharp knife for food prep either again had to go buy one. Their are No furnished Wash cloths either! Body towels and Hand towels only. Local TV channels only NO satellite TV no HBO Cinimax ect. and all In German. Internet is Unreliable & slow connection speeds kicks you off internet every 5 - 20 min Impossible to watch a movie online with it! Cleaning crew comes in Once a week leaves ugly notes that says you left room messy. They Move your things where they think they should be NOT were you put them, And was a constant battle with them refrigerating my Butter that I would leave out. Room has 3 different types of coffee makers though! My Particular room had a Tub which is very narrow and deep like two feet deep in order to take a shower you have a 2 foot step to get in it, and then only has a Half sheet glass door so you get water on floor every time you take a shower. Bed is some sort of Throw back from 50s that folds out from wall with a Rock hard mattress and if you walk around bed you stub your toes on Metal parts of bed. with a Huge arm rest on side even as a Couch this is a very unpleasant piece of furniture! The room Furniture is some ones bad dream idea of Modern furniture Very uncomfortable. The hotel is also decorated in some ones Bad idea of 50s styling with a Modern Twist. A continental breakfast was supposed to be available in the mornings But their is never any NOT even Coffee! Over all I am very dissatisfied and will never stay at this hotel ever again!
Good
Iulian Business - 06/03/2021 Confirmed reviews ALL
In these hard times, I had to stay over 12 days in a room, with all conditions, I can say there is always room for improvement, more cleaning in the corners, and being served with new towels and new bed sheets at least at 5 days, but the person was very kind and all the time response at my requests and requirement.
Paul Business - 21/02/2021 Confirmed reviews ALL
The staff and the accommodations were very good. My only complaints were the limited parking and the Room WiFi access was terrible. Even though I purchased the upgrades WiFi getting access every day was a challenge and estimating the time it would take made getting ready for meetings more time consuming. Please work on that.
Our most recent 20 reviews
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