Information message

Aparthotel Adagio Koeln City

Customer review rating 4.4/5 3,391 reviews

Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?
Aparthotel Adagio Koeln City
See on a map
+ 8 Services

Hotel extras

  • In the heart of the old town

  • Fitness room and business corner

  • Paid outdoor parking

  • Reception desk open round the clock

  • Planet 21 Gold

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry
  • Boutique Gourmande Paying
  • Porter
Catering
  • Breakfast Paying
Leisure and activities
  • Fitness centre

Hotel location

Aparthotel Adagio Koeln City

Blaubach 3
50676 koeln
germany

Tel: +49221170520

Fax: (+49)221/17052333

Check-in from 15h00

Check out up to 11h00

  • METRO :  BOCKLEMUND POSTSTR

  • By plane

    KOLN BONN FLUGHAFEN At 16km / 9.94 miles

  • By train

    KOLN HOPTBAHNHOF At 1.6km / 0.99 miles

GPS :50.9328, 6.95614

Our accommodation(s)

Studio 2 people

Accessible room
  • Max. number of persons: 3
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk(...)

Our guest reviews for
Aparthotel Adagio Koeln City

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

3,391 reviews

tripadvisor

TripAdvisor Rating 4.0/5

604 reviews

Well located

Customer review rating 3.5/5

Jos Business - 19/05/2021 Confirmed reviews ALL

Just one night, unfortunately could not enjoy the total experience because of Covid restrictions

Dear Jos, Thank you so much for taking the time to rate us and write us this comment. It was a pleasure for us to greet you at Adagio Koeln City. We all look forward for Covid restrictions to give us the opportunity to a bit of normality. In the mean time we wish you a wonderfull day and look forward to greeting you again. Kind regards, Tania

Well located

Customer review rating 3.5/5

Dyala Business - 16/05/2021 Confirmed reviews ALL

The best thing i found at your hotel is the music place at the lobby, i could play the piano reading the notes offered by Adagio hotel. That was a wonderful experience.

Dear guest, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Koeln City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are happy to hear that you enjoyed the piano in the Hotel Lobby during your stay. We will let the department/ Housekeeping know that the room was not clean enough to make your next stay better then this one. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Your Adagio Aparthotel

Never want to stay at adagio again

Customer review rating 0.5/5

Anonymous Business - 23/03/2021 Confirmed reviews ALL

Customer service was horrible

Dear guest, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. It seems like there has been some miscommunications between our reception team and yourself. Indeed, we have some internal regulations to apply to avoid material damage in our apartments. This includes a weekly cleaning, which was not very well received on your side. It is however clear that the way we have dealt with this situation did not appear to you as the best. For this reason, we would like to sincerely apologize. Thanks again for writing us your feelings about your stay with us. Don’t hesitate to contact us if you need anything or have any further questions or comments. Have a lovely day. Kind regards, Tania - Executive assistant

It was fine

Customer review rating 3.0/5

Anonymous Business - 18/03/2021 Confirmed reviews ALL

Rooms were dusty and small, beds were to hard to sleep on, pillows to soft no support for the neck. No toaster to make toast, dishwasher smelled of old water. Bathing rooms were ok

Dear guest, Thank you for sharing your experiences with us. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. I am very sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We have well noted your insatisfaction about the Studio's cleanliness and will share the information to our housekeeping team, so that they can work on it. When it comes to the furniture confort, it is always a bit more tricky as every individual has his own preference. We however understand that you would prefer a softer mattress and a firmer pillow. We would like to thank you again for your feedback and hope to have the chance to welcome you again, and show you that we can satisfy you better. Have a lovely day. Tania - Front office agent

Not a good experiance

Customer review rating 1.0/5

Dennis Business - 18/03/2021 Confirmed reviews ALL

No Bed sheets! between Blanket and Matress, No frying pan had to buy one for stay, no big pots for cooking either and Only had one fork to eat with! No sharp knife for food prep either again had to go buy one. Their are No furnished Wash cloths either! Body towels and Hand towels only. Local TV channels only NO satellite TV no HBO Cinimax ect. and all In German. Internet is Unreliable & slow connection speeds kicks you off internet every 5 - 20 min Impossible to watch a movie online with it! Cleaning crew comes in Once a week leaves ugly notes that says you left room messy. They Move your things where they think they should be NOT were you put them, And was a constant battle with them refrigerating my Butter that I would leave out. Room has 3 different types of coffee makers though! My Particular room had a Tub which is very narrow and deep like two feet deep in order to take a shower you have a 2 foot step to get in it, and then only has a Half sheet glass door so you get water on floor every time you take a shower. Bed is some sort of Throw back from 50s that folds out from wall with a Rock hard mattress and if you walk around bed you stub your toes on Metal parts of bed. with a Huge arm rest on side even as a Couch this is a very unpleasant piece of furniture! The room Furniture is some ones bad dream idea of Modern furniture Very uncomfortable. The hotel is also decorated in some ones Bad idea of 50s styling with a Modern Twist. A continental breakfast was supposed to be available in the mornings But their is never any NOT even Coffee! Over all I am very dissatisfied and will never stay at this hotel ever again!

Dear Dennis, Thanks a lot for your Feedback. Even if we would have prefered for you to have had an enjoyable stay with us, we thank you for taking the time to share your opinion and therefore allow to get better on aspects where it might be needed. We sincerely apologize for not meeting your expectations. We however would have loved for you to let us know that certain things were not satisfying you during your stay, in order for our team to find some solutions. We will forward your ideas of improvements to the different departments concerned and would like to let you know that our whole team stays available for you in case of questions or requests. Kind regards, Tania

Good

Customer review rating 4.5/5

Iulian Business - 06/03/2021 Confirmed reviews ALL

In these hard times, I had to stay over 12 days in a room, with all conditions, I can say there is always room for improvement, more cleaning in the corners, and being served with new towels and new bed sheets at least at 5 days, but the person was very kind and all the time response at my requests and requirement.

Dear Iulian, We would like to sincerely thank you for this lovely comment. We would have loved to greet you in a better context. However, we are glad to know that we were able to make your stay comfortable. We have well noted that you were not fully convinced with our level of cleanliness. We have transmitted the information to our housekeeping team, which will put everything in place to improve. Our team was glad to help you, and even after your stay, we are available at any time if you need anything. We hope to greet you again in the future and wish you a lovely day. Kind regards, Tania
Customer review rating 4.5/5

Paul Business - 21/02/2021 Confirmed reviews ALL

The staff and the accommodations were very good. My only complaints were the limited parking and the Room WiFi access was terrible. Even though I purchased the upgrades WiFi getting access every day was a challenge and estimating the time it would take made getting ready for meetings more time consuming. Please work on that.

Dear PAUL F., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. We will definitely let the service support know so they can work on the wifi settings. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aparthotel Adagio Cologne City

well located.

Customer review rating 4.0/5

Angels M. Families - 24/09/2020 Confirmed reviews ALL

Perfect.. but we will need more spon, and others, there are few ..

Dear Angels M., Thanks a lot for your comment. We are glad to know you enjoyed your stay at Adagio Köln City. We have well noted the fact that some spoons were missing in your appartment and will make sure to add them. We appologize for this. Have a lovely evening, and feel free to contact our team if you need anything. Kind regards, Tania

Fantastic confortable, reasonably priced city centre hotel

Customer review rating 5.0/5

Sarah Families - 03/09/2020 Confirmed reviews ALL

We stayed in both a one bedroom apartment and a studio. Lovely, bright rooms with everything needed for a self catering stay. Short walk to the cathedral. We used the adjacent public parking which at 15 euros for 24 hours, we found to be very reasonable. Given we travelled during Covid times, the rooms and hotel in general felt very clean. We will most definitely return snd would not hesitate to use this chain of aparthotels.

Dear SARAH F., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Klara Tamale

Not clean enough

Customer review rating 1.5/5

Koen D. P. Families - 27/07/2020 Confirmed reviews ALL

The room was not clean enough and not in orde at all. I have pictures if you would like to see. I'm really dissatisfied. Later that week i stayed in Frankfurt and that was so much better!

Dear Mr De P., Thank you for taking the time to write this comment. First of all we would like to say how sorry we are that your stay with us didn't meet your expectations. We perfectly understand your point, have duly noted the aspects on which we need to carry on making efforts. In any case, please note that our team is always available if you have any questions or requests. Have a lovely evening. Kind regards, Tania B

very good

Customer review rating 5.0/5

Mercedes R. Business - 05/03/2020 Confirmed reviews ALL

very good

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Parsa A

Well located, quite at night although carnival time, friendly staff

Customer review rating 4.5/5

Steven Friends - 04/03/2020 Confirmed reviews ALL

Well located, quite at night although carnival time, friendly staff

Dear Steven, Thank you so much for this lovely comment. We are glad to knoy you enjoyed your stay with us and will not hesitate to share your impressions with the rest of our team. We hope to see you again, and in the meantime, wish you a lovely day. Kind regards,

Exquisite Stay

Customer review rating 5.0/5

Sorina C. Business - 18/02/2020 Confirmed reviews ALL

The staff is very intuitive and does its best to help the customer.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Parsa A.

Good place overall to stay in Cologne

TripAdvisor rating 4.0/5

H5488EGdavido Couples - 06/01/2020 TripAdvisor review

The hotel generally was very good and worked fine for ny wife and I on our trip to Cologne for New Years eve. A couple of niggles: There was no mattress cover on the bed and the fold away bed when I tried to fold it away, there were no cushions to make it into a settee as advertised. Not that nuch of an issue, but it would have been more convenient if the bed had folded away.

modern apartments and good location

TripAdvisor rating 5.0/5

Jean C Family - 06/11/2018 TripAdvisor review

the apartments are new and very cleanit's very easy to walk to the centre of the city (about 10 mn) the breakfast as ok but need 2 people in the room. one person can't do everything!the curtains were not easy to draw so it wasn't dark enough in the rooms some more dishes in the kitchen would be more convenient

Dear Guest, thank you very much for your kind feedback. It would be a pleasure for our team to welcome you again in our hotel in the heart of Cologne Yours sincerely Ria P.

Overall thoughts - Adagio

TripAdvisor rating 3.0/5

ryangoodrich Business - 21/03/2018 TripAdvisor review

The staff was friendly and always willing to help. One thing that would have made the stay better would have been had they included breakfast for those of us who stay more than a week. In my case, I was there for 6. I also think it would be great if they offered discounted laundry service for those who are on extended stays and they also need to add an additional dryer. I did enjoy my stay but opted to change to a regular hotel in my final week in Germany so that I could enjoy a full gym, breakfast and dinner in one location. Additionally, my rates changed every 14 days when I had been quoted one monthly rate when choosing which location to spend my 7 weeks in Germany. For example, I paid one rate for my first 14 days, then my second 14 day rate was more than double that cost. I had been under the impression that there was a flat rate agreed to and was very disappointed to see the increase in cost for the second half of the month. Had I not been on business travel, this would have crippled my ability to fund the trip.

Dear Guest, thank you for taking the time to share your opinion about your stay in our Adagio Cologne city Aparthotel. My staff and I appreciated your comments, which will encourage us to keep up our efforts to serve our guests and live up to their expectations. We are more than delighted to make your next stay even more enjoyable, please do not hesitate to contact us directly. With best Regards Ria.P Betriebsassistentin

Close (1km) from Koln Dom, but cleaness can be improved

TripAdvisor rating 3.0/5

Eduardo S Couples - 28/12/2017 TripAdvisor review

Location is good : you can walk 15min and go to the main attractions in the city, it has a paid parking (with few slots). I did not order food or breakfast so I can not talk about restaurant. Room is modern and bathroom is ok. Hallways have bad smell

Dear EduardoSteiner, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We wish you a happy New Year! Sincerely, Tamara Klaes Front Office Agent

Very nice stay in Koln

TripAdvisor rating 5.0/5

138wojciechk Business - 18/03/2017 TripAdvisor review

Nice rooms, a lot of space, rooms condition good. Everything that is needed is provided (iron, ironing board, refrigirator, kettle). Very nice and helpful staff. Localization is very good, near to city center and train station.

Dear Sir or Madam, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely Jessica Höring

Great Stay in Adagio

TripAdvisor rating 5.0/5

509yuanz Business - 07/03/2017 TripAdvisor review

Excellent location convenient to train station, downtown, shopping mall, super markets, restaurants etc. The staff are really helpful and friendly with 24 hours service! Very clean and well equipped. I quite enjoyed my stay there :)

Dear Sir or Madam, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jessica Höring

Family visit

TripAdvisor rating 5.0/5

Jim M Family - 28/02/2017 TripAdvisor review

Very clean room and excellent staff. Very helpful. even printed out our boarding passes for us from yheir computer to save us time at the airport going home. Very well located. Asked for a quiet room and was give a room at the back. Excellent

Dear Sir or Madam, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jessica Höring

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in koeln