Aparthotel Adagio Koeln City

Customer review rating (ALL Rating) 4.3/5 685 reviews

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Aparthotel Adagio Koeln City - Image 1
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Blaubach 3, 50676 KOELN, Germany

Description

Hotel extras

  • Close to the center at the heart of the city

  • Fitness room

  • Paid public parking garage

  • Reception desk open round the clock

Our accommodation(s)

Studio

Studio 2 people

  • 2 pers. max
  • 25 m² / 269 sq ft
  • Bedding 1 x Queen size bed(s)
  • Accessible room

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Hotel location

Aparthotel Adagio Koeln City

Blaubach 3
50676 KOELN
Germany

GPS:50.9328, 6.95614

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

2 breakfasts

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  685 reviews

TripAdvisor Rating  4.0/5  654 reviews

Adagio aparthotel Colonge

TripAdvisor rating 2.0/5

Emma F TripAdvisor review

Room - was ok clean and had everything we needed, no cleaning whilst there, towels was not changed, cleaning once a week. Breakfast- absolutely shocking wouldn't waste your money, scrambled egg, pancakes and sausage (definitely wasn't sausage) no bread for toast. Staff - there was one female staff member was absolutely lovely couldn't do enough for you, the rest of the staff was rude and ignorant and you could tell they just couldn't be bothered with the guests. Location - walking distance to everything, 15 minutes from airport.

Customer review rating 4.5/5

Bruno L. Families - Confirmed reviews ALL

Really good and spacious apartment for the 4 of us. Cleaned and comfortable

Dear Bruno L., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you appreciated our prime location and found the apartment spacious and comfortable for your group. Your satisfaction is our priority, and we hope to welcome you back soon. best regards Franziska Thissen General Manager & Adagio Köln City Team

Customer review rating 0.5/5

May L. P. C. Families - Confirmed reviews ALL

It was such a bad experience. Firstly the check in was unprofessional. I gave my credit card and they charged only the city tax. When I was checking out. They also did not ask for payment. I thought they had charged to the card I used for the booking. After I left cologne, they sent me an email chasing for payment. Even after I paid, with the link sent, they didn’t seem to capture it. Secondly, this hotel has no security at all. The reception was not there all the time and anyone can just walk into the premises and go up to whichever level of the apartment they want. No tap card at all. Cleanliness for the apartment was horrible. The room was dusty and the kettle in the cupboard has cloudy water in it, with white substance/particles floating inside. And the apartment was far from city centre. It is a good 30mins walk. And for a hotel under ALL, I was disappointed.

Once and never again

TripAdvisor rating 1.0/5

PatsynFamily TripAdvisor review

Not a good experience at all, will probably not stay at adagio hotels again. Check in staff asked for my card at the hotel, but received an email days after my check out requesting for payment of the hotel stay. Typically, this would have been charged upfront during presenting my card during check in. Staff were not necessarily helpful, bf there wasn’t a receptionist at the counter during the nights. The property did not require a key card access at the main door nor the lifts - lacking security throughout. Accor Plus members are entitled to complimentary drinks - but redemption left a bad taste. We asked for water but were told that it needed to be offset with 2 redemption tickets as it was a larger bottle compared to other bottled drinks… Location wise, it is very far from the train station and city centre (about 20-30mins walk). If you are looking for a quiet and calm stay, do note that there are lots of children. Cleanliness wise, it was disgusting. The kettle in the room had mouldy water inside with particles floating. Apartment floor was extremely dusty and sticky. Towels were worn off and the shower product was a 3-in-1. Only good thing from this stay was the welcome snacks and bottle of apple juice given.

Customer review rating 1.5/5

Victor A. C. Families - Confirmed reviews ALL

We wish to express our dissatisfaction with the condition and cleanliness of the room during our stay. The room was noticeably dirty: there was a significant amount of dust under the bed and the sofa in the living area, the shower head was broken and did not function properly, and the sink was blocked, causing water to overflow. More importantly, our 4-year-old son found a lighter underneath the bed, which is absolutely unacceptable given the obvious safety risk. This alone would be a serious issue in any hotel, and certainly not expected in a 4-star establishment.

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Other web-users rate our hotel

  • 808 reviews 9.2/10 Location
  • 1,033 reviews 6.3/10 Room
  • 798 reviews 8.2/10 Service
  • 15 reviews 9.2/10 WiFi
  • 438 reviews 3.1/10 Cleanliness
  • 321 reviews 6.8/10 Value
  • 212 reviews 8.1/10 Vibe
  • 163 reviews 4.7/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.