Aparthotel Adagio Koeln City

Customer review rating (ALL Rating) 4.3/5 690 reviews

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Aparthotel Adagio Koeln City - Image 1
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Blaubach 3, 50676 KOELN, Germany

Description

Hotel extras

  • Close to the center at the heart of the city

  • Fitness room

  • Paid public parking garage

  • Reception desk open round the clock

Our accommodation(s)

Studio

Studio 2 people

  • 2 pers. max
  • 25 m² / 269 sq ft
  • Bedding 1 x Queen size bed(s)
  • Accessible room

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Hotel location

Aparthotel Adagio Koeln City

Blaubach 3
50676 KOELN
Germany

GPS:50.9328, 6.95614

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

2 breakfasts

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  690 reviews

TripAdvisor Rating  4.0/5  653 reviews

Once and never again

TripAdvisor rating 1.0/5

PatsynFamily TripAdvisor review

Not a good experience at all, will probably not stay at adagio hotels again. Check in staff asked for my card at the hotel, but received an email days after my check out requesting for payment of the hotel stay. Typically, this would have been charged upfront during presenting my card during check in. Staff were not necessarily helpful, bf there wasn’t a receptionist at the counter during the nights. The property did not require a key card access at the main door nor the lifts - lacking security throughout. Accor Plus members are entitled to complimentary drinks - but redemption left a bad taste. We asked for water but were told that it needed to be offset with 2 redemption tickets as it was a larger bottle compared to other bottled drinks… Location wise, it is very far from the train station and city centre (about 20-30mins walk). If you are looking for a quiet and calm stay, do note that there are lots of children. Cleanliness wise, it was disgusting. The kettle in the room had mouldy water inside with particles floating. Apartment floor was extremely dusty and sticky. Towels were worn off and the shower product was a 3-in-1. Only good thing from this stay was the welcome snacks and bottle of apple juice given.

Customer review rating 1.5/5

Victor A. C. Families - Confirmed reviews ALL

We wish to express our dissatisfaction with the condition and cleanliness of the room during our stay. The room was noticeably dirty: there was a significant amount of dust under the bed and the sofa in the living area, the shower head was broken and did not function properly, and the sink was blocked, causing water to overflow. More importantly, our 4-year-old son found a lighter underneath the bed, which is absolutely unacceptable given the obvious safety risk. This alone would be a serious issue in any hotel, and certainly not expected in a 4-star establishment.

Customer review rating 2.0/5

Jose A. C. Friends - Confirmed reviews ALL

Although well located and good price won't come again. Cold room by night, broken heat system, very bad smell at the closet due to a mope and towels very bad quality.

Dear Jose A. C., Thank you for taking the time to share your feedback. I am sincerely sorry to hear that your experience did not meet your expectations regarding the room temperature, odor issues, and towel quality. Your comments will be reviewed to ensure a better experience for future guests. best regards Franziska Thissen General Manager & Adagio Köln City Team

Customer review rating 0.5/5

Wiem B. H. Couples - Confirmed reviews ALL

The room was dirty. Weird stuff under the bed. The bathroom dirty and some items broken.

Dear Wiem B. H., Thank you for your feedback regarding your recent stay. I sincerely apologize for the cleanliness and maintenance issues you encountered in your room. Your comments are invaluable for our continuous improvement, and we will address these matters with our housekeeping and maintenance teams. best regards Franziska Thissen General Manager & Adagio Köln City Team

Customer review rating 4.0/5

Catherine E. Friends - Confirmed reviews ALL

After our first room didn't suit, due to a broken refrigerator, Susanne got us set in a room that worked out beautifully. She was kind, patient, and resourceful and she took great care of us.

Dear Catherine E., Thank you for your kind words regarding your recent stay. I am delighted to hear that Susanne was able to assist you in finding a suitable room and that you had a pleasant experience. Your feedback is greatly appreciated and will be shared with our team. best regards Franziska Thissen General Manager & Adagio Köln City Team

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Other web-users rate our hotel

  • 808 reviews 9.2/10 Location
  • 1,033 reviews 6.3/10 Room
  • 798 reviews 8.2/10 Service
  • 15 reviews 9.2/10 WiFi
  • 438 reviews 3.1/10 Cleanliness
  • 321 reviews 6.8/10 Value
  • 212 reviews 8.1/10 Vibe
  • 163 reviews 4.7/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.