Novotel Koeln City Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 4,973 reviews

ALLSAFE approved hotel

Information message

Novotel Koeln City
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+ 23 Services

Hotel extras

  • An ALLSAFE certified hotel

  • Bright rooms with WiFi and a workspace, as well as meeting rooms

  • Located right at the Rheinauhafen and only 15-minute walk to the old town

  • Family rooms and play areas for children of all ages

  • Gym and sauna with view on cathedral/ currently closed

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Koeln City

Bayenstrasse 51
50678 koeln
germany

Fax: (+49)221/80147148

Check-in from 15h00

Check out up to 12h00

  • BUS:  132 or 133 ROSENSTRASSE

  • TRAM 3 OR 4:  TRAM 3 OR 4 SEVERINSTRASSE

  • STRASSENBAHN:  3 or 4 SEVERINSTRASSE

  • By plane

    DUESSELDORF AIRPORT At 45km / 27.96 miles

  • By plane

    FRANKFURT AIRPORT At 160km / 99.43 miles

  • By plane

    KOELN BONN At 15km / 9.32 miles

  • By train

    DEUTZ-MESSE At 2.5km / 1.55 miles

  • By train

    HAUPTBAHNHOF At 1.7km / 1.06 miles

GPS:50.926762, 6.963615

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

NOVO² RESTAURANT

International dishes with seasonal specialities are the hallmark of our restaurant. We have a beautiful garden terrace in the quiet courtyard. We currently welcome you from Tuesday-Saturday from 6-9 pm.

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 255

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 140 people

Find out more

Our guest reviews for
Novotel Koeln City

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

4,973 reviews

TripAdvisor Rating 4.0/5

1,678 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Well located,

Customer review rating 4.0/5

Anonymous Families - 10/01/2022 Confirmed reviews ALL

good hotel close to city centre

Dear Barry V., We very much appreciate your comments regarding your stay at the Novotel Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rüdiger Schild General Manager

Great overnight stay with family

Customer review rating 5.0/5

Andrew Families - 04/01/2022 Confirmed reviews ALL

Very friendly greeting at reception and all the staff we encountered were very friendly. Room was clean and bed comfortable.

Dear Andrew W., We very much appreciate your comments regarding your stay at the Novotel Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rüdiger Schild General Manager

Well located.

Customer review rating 4.5/5

Anonymous Families - 01/01/2022 Confirmed reviews ALL

The staff was very friendly and accommodating. The rooms were clean, but the pillows were a bit hard so not comfortable. The futon couch for our daughter was not ideal because the sheets were not able to be tucked in so they ended up off the bed during the night! Other than that, it was fine!

Dear Lynne L., We very much appreciate your comments regarding your stay at the Novotel Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rüdiger Schild General Manager

Good Visit as Usual

Customer review rating 4.0/5

Ken C. Families - 29/12/2021 Confirmed reviews ALL

We had another very nice visit at this hotel, like we do every time. We were a little sad to see some changes to the bar area due to Covid, but it didn't take away from the visit.

Dear Kenneth C., We very much appreciate your comments regarding your stay at the Novotel Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rüdiger Schild General Manager

Decent stay

Customer review rating 4.5/5

Sd Families - 25/12/2021 Confirmed reviews ALL

Everything was up to the mark....given the challenging times.

Dear Shantanu Das, We very much appreciate your comments regarding your stay at the Novotel Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rüdiger Schild General Manager

An excellent weekend.

Customer review rating 5.0/5

Adam Solo - 19/12/2021 Confirmed reviews ALL

An excellent weekend in Cologne. The hotel is very centrally located and accessible. In addition, the room is very generous in size and I had two brilliant nights' sleep and two splendid breakfasts.

Dear Adam Michael C., We very much appreciate your comments regarding your stay at the Novotel Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rüdiger Schild General Manager

Very good breakfast and room

Customer review rating 4.5/5

Alex Families - 11/12/2021 Confirmed reviews ALL

The hotel was clean, modern stile, staff was friendly. The breakfast was wonderfull. The hotel location was good, a short walk to the center.

Dear Miquel Alexandre R., We very much appreciate your comments regarding your stay at the Novotel Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rüdiger Schild General Manager
Customer review rating 4.0/5

Anonymous Business - 09/12/2021 Confirmed reviews ALL

Good location, nice clean hotel, polite staf, nice breakfast.

Dear Sverre S., We very much appreciate your comments regarding your stay at the Novotel Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rüdiger Schild General Manager

great location, clean rooms, good shower,

Customer review rating 4.0/5

Chamon Business - 02/12/2021 Confirmed reviews ALL

Stay was pleasant, safe and clean. Staff were competent and spoke good English. If you are to press me for some points of improvement, perhaps a larger steam sauna instead of a small dry one, the breakfast spread could have had better variety and quality.

Dear Chamon G., We very much appreciate your comments regarding your stay at the Novotel Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rüdiger Schild General Manager

Good stay

Customer review rating 4.5/5

Donald S. Couples - 01/12/2021 Confirmed reviews ALL

About a 15 minute walk from the city centre along the riverside. Nice, modern hotel and the rooms were very clean and well looked after. Breakfast was very good, plenty of choice and very tasty. Staff were helpful and looked after us, answering any queries we had

Dear Donald S., We very much appreciate your comments regarding your stay at the Novotel Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rüdiger Schild General Manager

Good Hotel

Customer review rating 4.0/5

Alex Business - 24/11/2021 Confirmed reviews ALL

Good Hotel, Location is pretty good. Hotel was clean and bed comfortable. Staff was helpful and nice.

Dear Alexandre B., We very much appreciate your comments regarding your stay at the Novotel Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rüdiger Schild General Manager

All great!

Customer review rating 5.0/5

Anonymous Families - 22/11/2021 Confirmed reviews ALL

Very good and pleasant stuff, helped me with every single question, very pleasant stay, highly recommend!

Dear Lubova B., We very much appreciate your comments regarding your stay at the Novotel Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rüdiger Schild General Manager

Professional hotel with good rooms

Customer review rating 4.0/5

Arjan J. Business - 19/11/2021 Confirmed reviews ALL

For a work visit to cologne I booked Novotel, which is one of my favourite hotels to stay with. At they are professional and good. This time I wasn't dissapointed, like the stay and enjoyed the hotel.

Dear Adriaan J., We very much appreciate your comments regarding your stay at the Novotel Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rüdiger Schild General Manager

Great hotel in a ideal location

Customer review rating 4.5/5

Nick K. Solo - 16/11/2021 Confirmed reviews ALL

I have stayed here quite a few times. It's always a comfortable experience and a pleasure to stay. On this trip I decided to walk everywhere. From this hotel it really isn't that far to centre of Cologne, just 15 minutes walk alongside the river Rhine. I enjoy the nearby (5 minutes max) Severinstrasse which caters for most needs ie breakfast items, bars and restaurants and basic shops.

Dear Nick K., We very much appreciate your comments regarding your stay at the Novotel Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rüdiger Schild General Manager

Centrally located

Customer review rating 4.0/5

Hendrick S. Business - 10/11/2021 Confirmed reviews ALL

Excellent hotel and service. Bit noisy when room is at the street side (busy street) and room temperature a bit too high for sleeping.

Dear Hendrick S., We very much appreciate your comments regarding your stay at the Novotel Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rüdiger Schild General Manager

NOVOTEL - The first, the best! Forget the rest!

Customer review rating 5.0/5

Krasimir T. Families - 31/10/2021 Confirmed reviews ALL

Wenn ich im Ausland bin, dienstlich oder privat, reserviere ich nur bei Novotels.

Dear Krasimir T., We very much appreciate your comments regarding your stay at the Novotel Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rüdiger Schild General Manager

Comfortable room, excellent breakfast

Customer review rating 5.0/5

Rogerio C. Families - 26/10/2021 Confirmed reviews ALL

Overall good stay, good size room and good breakfast. All the family enjoyed.

Dear Rogerio C., We very much appreciate your comments regarding your stay at the Novotel Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rüdiger Schild General Manager

Unspectacular

TripAdvisor rating 3.0/5

expat014 02/09/2020 TripAdvisor review

Although you don't expect anything but the usual standard in these kind of hotels i did find it the hotel to be on the low side of the scale. The whole design is very boring and nothing exceeds a 3 star hotel. The tray with the cups was dusty, windows very dirty. So I cannot believe there are any special cleaning measures taken at the moment. Fridge did not work very well. The shower the beds were nice.

Dear expat014, Thank you for taking the time to tell us about your experience at the Novotel Koeln City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Hope to welcome you again soon. Warm regards, Ruediger Schild General Manager

Nice stay and nice location

TripAdvisor rating 4.0/5

RicardoV1285 01/09/2020 TripAdvisor review

The hotel is near the river and has a nice walk distance to the city center. Also they have a very good policy against Covid-19 with "Hand hygiene stations" across the entire hotel. They also have a very nice garden area for breakfast and the staff were very nice.

Dear RicardV1285, We very much appreciate your positive feedback about your stay at the Novotel Koeln City. Many thanks at this point for your feedback to our extensive ALLSAFE hygiene measures Hope to see you soon. Warm regards, Ruediger Schild General Manager

Wonderful City, wonderful Hotel.

TripAdvisor rating 5.0/5

Newton221 Family - 22/12/2019 TripAdvisor review

Good hotel to stay. Good localization, super breakfast and a superb staff. Parking underground. We loved it. Koln is a wonderful City, historic, lovely culture, good restaurants and an amazing enviroment.

Dear Newton221, We very much appreciate your very positive feedback about your stay at the Novotel Koeln City. Hope to see you soon. Warm regards, Ruediger Schild General Manager

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