Information message

Novotel Koeln City Hotel 4 stars

Customer review rating 4.4/5 4,220 reviews

ALLSAFE approved hotel

Book this hotel
Room 1

Best price guarantee

How it works?
Novotel Koeln City
See on a map
+ 14 Services

Hotel extras

  • An ALLSAFE certified hotel

  • Bright rooms with WiFi and a workspace, as well as meeting rooms

  • Located right at the Rheinauhafen and only 15-minute walk to the old town

  • Family rooms and play areas for children of all ages

  • Gym and sauna with cathedral view

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking Paying
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry
  • Currency exchange Paying
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
  • Sauna
  • Babysitting on request
  • Bike rack facilities
Business services
  • 9 Meeting room(s)
  • Copy/print service available

Hotel location

Novotel Koeln City

Bayenstrasse 51
50678 koeln
germany

Tel: +49221801470

Fax: (+49)221/80147148

Check-in from 15h00

Check out up to 12h00

  • BUS :  132 or 133 ROSENSTRASSE

  • TRAM 3 OR 4 :  TRAM 3 OR 4 SEVERINSTRASSE

  • STRASSENBAHN :  3 or 4 SEVERINSTRASSE

  • By plane

    DUESSELDORF AIRPORT At 45km / 27.96 miles

  • By plane

    FRANKFURT AIRPORT At 160km / 99.43 miles

  • By plane

    KOELN BONN At 15km / 9.32 miles

  • By train

    DEUTZ-MESSE At 2.5km / 1.55 miles

  • By train

    HAUPTBAHNHOF At 1.7km / 1.06 miles

GPS :50.926762, 6.963615

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our restaurants and bars

NOVO² RESTAURANT

Type of cuisine: Mediterranean

Mediterranean dishes with seasonal specialties are the hallmark of our air-conditioned restaurant. The terrace is a popular place for good food and a refreshing drink in fine weather

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

NOVO² BAR

The Novo² bar is located in the hotel's air-conditioned lobby and is a great place to unwind and enjoy good conversation with a glass of wine and some snacks in hand. We are open daily from 11AM to 1AM so why not come along and pay us a visit?

Non contractual photo

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 255

  • Maximum capacity: 60 people

  • Maximum banquet capacity: 30 people

Find out more

Our guest reviews for
Novotel Koeln City

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

4,220 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,660 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Top

Customer review rating 5.0/5

Anonymous Business - 02/06/2021 Confirmed reviews ALL

Alles TOP

Sehr geehrter Herr D., vielen Dank für die sehr gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Rüdiger Schild General Manager

pleasant stay during the corona crisis

Customer review rating 4.5/5

Anonymous Business - 06/05/2021 Confirmed reviews ALL

Pleasant stay despite Corona crisis. The staff was super eager to make the guest feel comfortable.

Dear Stefan U., We very much appreciate your comments regarding your stay at the Novotel Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rüdiger Schild General Manager

Nice staff

Customer review rating 4.0/5

Anonymous Business - 17/12/2020 Confirmed reviews ALL

Despite all the Covid-Gloomness, all the staff were positive and extra Helpful. My room was new, rather stylish and very quiet. This was probably the best experience hotel is able to provide under the circumstances.

Dear Pascal B., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rüdiger Schild General Manager

Very good service

Customer review rating 5.0/5

Ole K. Business - 02/11/2020 Confirmed reviews ALL

It was always my best choice to book hotel room at Novotel.

Dear Ole K. J., We very much appreciate your comments regarding your stay at the Novotel Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rüdiger Schild General Manager

Nice staff, well located, good breakfast

Customer review rating 4.5/5

Ivan M. Families - 26/10/2020 Confirmed reviews ALL

We stayed 2 nights (family of 4), room was big enough and clean. Staff were very nice and friendly. Breakfast was very good and following all COVID measures. Convenience private parking, walking distance to downtown.

Dear Ivan M., We very much appreciate your comments regarding your stay at the Novotel Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rüdiger Schild General Manager

Great spot in a beautiful city

Customer review rating 4.5/5

R. W. Solo - 24/10/2020 Confirmed reviews ALL

Looking for the best location to see all of Cologne, the Novotel Koeln worked perfect with the plans for my late afternoon arrival, sightseeing efforts, and easy access to the rail station. Lots of shops, dining options nearby within walking distance for my brief city stopover. Clean and spacious rooms with friendly staff made it a great stay.

Dear Robert James W., We very much appreciate your comments regarding your stay at the Novotel Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rüdiger Schild General Manager

Well located

Customer review rating 3.5/5

Anonymous Business - 02/10/2020 Confirmed reviews ALL

Breakfast at 7 is bit late for business... might need to choose different option

Dear Rainer J., We very much appreciate your comments regarding your stay at the Novotel Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rüdiger Schild General Manager

Nice view over Zollhafen

Customer review rating 3.5/5

Mathias S. Friends - 26/09/2020 Confirmed reviews ALL

Neat but rather small room. It’s the location and not the hotel’s amenities that make it middle class. Parking is expensive, no matter if one uses the hotel’s garage or parks on the street.

Dear Mathias S., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rüdiger Schild General Manager

Nice stay in a nice location

Customer review rating 5.0/5

Ricardo Families - 02/09/2020 Confirmed reviews ALL

My family and I had a good time during our stay. The staff were very nice and the hotel was close to the river with a nice view. The hotel offers a very nice breakfast and accommodations. They also have a very good Covid-19 policy, where we had "Hand hygiene stations "available everywhere. I would suggest to have a better control on the utilization.

Dear Ricardo V., We very much appreciate your comments regarding your stay at the Novotel Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rüdiger Schild General Manager

Unspectacular

TripAdvisor rating 3.0/5

expat014 02/09/2020 TripAdvisor review

Although you don't expect anything but the usual standard in these kind of hotels i did find it the hotel to be on the low side of the scale. The whole design is very boring and nothing exceeds a 3 star hotel. The tray with the cups was dusty, windows very dirty. So I cannot believe there are any special cleaning measures taken at the moment. Fridge did not work very well. The shower the beds were nice.

Dear expat014, Thank you for taking the time to tell us about your experience at the Novotel Koeln City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Hope to welcome you again soon. Warm regards, Ruediger Schild General Manager

Nice stay and nice location

TripAdvisor rating 4.0/5

RicardoV1285 01/09/2020 TripAdvisor review

The hotel is near the river and has a nice walk distance to the city center. Also they have a very good policy against Covid-19 with "Hand hygiene stations" across the entire hotel. They also have a very nice garden area for breakfast and the staff were very nice.

Dear RicardV1285, We very much appreciate your positive feedback about your stay at the Novotel Koeln City. Many thanks at this point for your feedback to our extensive ALLSAFE hygiene measures Hope to see you soon. Warm regards, Ruediger Schild General Manager

good location

Customer review rating 3.5/5

Bobba F. Couples - 31/08/2020 Confirmed reviews ALL

Good service and helpful staff. breakfast was 19 euros which was extortionate. apart from that - all ok.

Dear alex S., We very much appreciate your comments regarding your stay at the Novotel Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rüdiger Schild General Manager

Good stay

Customer review rating 5.0/5

Alex Families - 25/08/2020 Confirmed reviews ALL

Great family hotel, excellent breakfast, clean room,close to city centre.

Dear Alexandra H., We very much appreciate your comments regarding your stay at the Novotel Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rüdiger Schild General Manager

Best service during pandemic

Customer review rating 4.0/5

R. Families - 24/08/2020 Confirmed reviews ALL

Breakfast buffet is open with well-managed arrangement. The room is clean just sadly no cleaning service available. The restaurant is not open so I failed to get my dinner when I'm too tired to go out. This still doesn't make sense though.

Dear Rianda R., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rüdiger Schild General Manager

Good breakfast, Clean room, affordable parking, Well located

Customer review rating 4.0/5

Mona Families - 18/08/2020 Confirmed reviews ALL

During our short trip to Cologne, we spent a good time at Novotel hotel.

Dear Mona Daylamian, We very much appreciate your comments regarding your stay at the Novotel Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rüdiger Schild General Manager

Good stay

Customer review rating 4.0/5

Patrycja Families - 18/08/2020 Confirmed reviews ALL

Friendly staff , walk to centre around 15-20 min , comfy hotel

Dear Patrycja S., We very much appreciate your comments regarding your stay at the Novotel Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rüdiger Schild General Manager

Wonderful City, wonderful Hotel.

TripAdvisor rating 5.0/5

Newton221 Family - 22/12/2019 TripAdvisor review

Good hotel to stay. Good localization, super breakfast and a superb staff. Parking underground. We loved it. Koln is a wonderful City, historic, lovely culture, good restaurants and an amazing enviroment.

Dear Newton221, We very much appreciate your very positive feedback about your stay at the Novotel Koeln City. Hope to see you soon. Warm regards, Ruediger Schild General Manager

Excellent hotel near the Old Town.

TripAdvisor rating 5.0/5

Cosmopolitan277780 Solo travel - 06/12/2019 TripAdvisor review

The hotel staff were very welcoming and helpful making my stay very enjoyable. The room was very comfortable, spacious and had a good shower. The breakfast was excellent and I appreciated the gym and the sauna area which has a good view of the river and the part of the city. A few minor problems were quickly sorted out by the Hotel Manager and his team, a sign of a well run property. This was my second visit and I will definitely be back.

Dear Cosmopolitan277780 , We very much appreciate your very positive 5* feedback about your stay at the Novotel Koeln City. Hope to see you soon - I wish you a merry christmas time. Warm regards, Ruediger Schild General Manager

Christmas Market Trip

TripAdvisor rating 4.0/5

janetrC8009OB Family - 02/12/2019 TripAdvisor review

Perfect location for our trip. Room was lovely and quiet, as we were on the rear side of the hotel. Beds were comfy although the bed making standards need to be raised as this was poor. Had to get a new pillow as one was so old the stuffing was coming out. I have been using this hotel every year for a week for the last 6 years, and not even a welcome back or any recognition that I am a returning customer! Expect better from a 4 star hotel. Reception staff need to be more friendly.

Dear janetrC8009OB, Thank you for taking the time to tell us about your experience at the Novotel Koeln City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please send me your contact details, so that I can give you the appropriate appraisal during your next stay. Hope to see you soon. Warm regards, Ruediger Schild General Manager

Great family stay in Novotel Koeln

TripAdvisor rating 5.0/5

rnbueno Family - 04/11/2019 TripAdvisor review

Execellent stay in Novotel Koeln City. Spacious and clean room, great breakfast and also we had a good dinner experience at the hotel's restaurant. The gym is modern and quite empty in the morning. It has a beautiful panoramic view of the Dom. It's my 3rd stay in the hotel and it has always kept its promises. I'll definitely stay another time.

Dear rnbueno , We very much appreciate your positive feedback about your stay at the Novotel Koeln City. I love the panoramic view over the Dom also. Hope to see you soon. Warm regards, Ruediger Schild General Manage

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in koeln