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Novotel Koeln City Hotel 4 stars

Customer review rating 4.4/5 4,495 reviews

ALLSAFE approved hotel

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Novotel Koeln City
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+ 23 Services

Hotel extras

  • An ALLSAFE certified hotel

  • Bright rooms with WiFi and a workspace, as well as meeting rooms

  • Located right at the Rheinauhafen and only 15-minute walk to the old town

  • Family rooms and play areas for children of all ages

  • Gym and sauna with cathedral view

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking Paying
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry
  • Currency exchange Paying
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
  • Sauna
  • Babysitting on request
  • Bike rack facilities
Business services
  • 9 Meeting room(s)
  • Copy/print service available

Hotel location

Novotel Koeln City

Bayenstrasse 51
50678 koeln
germany

Tel: +49221801470

Fax: (+49)221/80147148

Check-in from 15h00

Check out up to 12h00

  • BUS :  132 or 133 ROSENSTRASSE

  • TRAM 3 OR 4 :  TRAM 3 OR 4 SEVERINSTRASSE

  • STRASSENBAHN :  3 or 4 SEVERINSTRASSE

  • By plane

    DUESSELDORF AIRPORT At 45km / 27.96 miles

  • By plane

    FRANKFURT AIRPORT At 160km / 99.43 miles

  • By plane

    KOELN BONN At 15km / 9.32 miles

  • By train

    DEUTZ-MESSE At 2.5km / 1.55 miles

  • By train

    HAUPTBAHNHOF At 1.7km / 1.06 miles

GPS :50.926762, 6.963615

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our restaurants and bars

NOVO² RESTAURANT

Type of cuisine: Mediterranean

International dishes with seasonal specialities are the hallmark of our restaurant. We have a beautiful garden terrace in the quiet courtyard. We currently welcome you from Tuesday-Saturday from 6-9 pm.

NOVO² BAR

In the air-conditioned hotel lobby, you will find the Harbour Bar - a nice place to relax and enjoy a glass of wine and a few snacks. Take advantage of this offer, available Tue - Sat from 6 pm to 11 pm.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 255

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 140 people

Find out more

Our guest reviews for
Novotel Koeln City

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

4,495 reviews

TripAdvisor Rating 4.0/5

1,668 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Tolles Innenstadthotel am Fluss

Customer review rating 5.0/5

Dr. H. Couples - 07/09/2021 Confirmed reviews ALL

Alles Bestens...

Sehr geehrter Herr K., vielen Dank für die sehr gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Rüdiger Schild General Manager

Fine hotels next to the Rhine river

Customer review rating 5.0/5

Jan Families - 06/09/2021 Confirmed reviews ALL

Friendly welcoming staff and at the breakfast. Clean and well maintained room with fridge, coffee area and comfortable beds. The hotels is a stroll away from the nearby busy city center. We planned to stay two nights, but this was impossible due to some festivity parade. We noticed that at one point there was a long waiting line of guest checking in. Extensive breakfast with fresh bread and a nice variety of produce. Will stay again.

Dear Jan H., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rüdiger Schild General Manager
Customer review rating 4.0/5

Anonymous Families - 30/08/2021 Confirmed reviews ALL

Very friendly and professional staff. Breakfast with plenty of choices. Loud speaker in the toilet and no possibility to turn off. Very dirty carpet.

Dear Omar S., We very much appreciate your comments regarding your stay at the Novotel Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rüdiger Schild General Manager

Well located near Cathedral, the Rhine and museums.

Customer review rating 4.5/5

Munu Families - 28/08/2021 Confirmed reviews ALL

It was a very good experience. The hotel is family friendly. Public transport is readily available a few meters from the hotel but most things are walking distance. It is also lovely to walk along the river. The hotel is walking distance to the Lindt Chocolate Museum, the Dom, the Ludwig Museum and the shopping district.

Dear Mununuri M., We very much appreciate your comments regarding your stay at the Novotel Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rüdiger Schild General Manager

Well located, but poor parking offers

Customer review rating 3.0/5

Kamran P. Families - 23/08/2021 Confirmed reviews ALL

Overall the hotel was okay but the parking space was not satisfactory as most of the time we spend more that half an hour to park our car and even on Friday night after one hour searching we had to park outside and walked to hotel for more that 20 minutes with children which made us unsatisfied.

Dear Seyed Kamran P. Rad, Thank you for taking the time to tell us about your experience at the Novotel Koeln City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rüdiger Schild General Manager

Well located

Customer review rating 4.0/5

Doreen V. Families - 21/08/2021 Confirmed reviews ALL

Very friendly

Dear Doren V., We very much appreciate your comments regarding your stay at the Novotel Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rüdiger Schild General Manager

Gut

Customer review rating 3.5/5

M. O. Families - 13/08/2021 Confirmed reviews ALL

Gut

Sehr geehrter Herr M., vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Rüdiger Schild General Manager

Great Hotel

Customer review rating 4.5/5

Werner Families - 08/08/2021 Confirmed reviews ALL

The hotel overall was good, it was well situated near upscale businesses and restaurants. Really convenient if you are going to the Chocolate Museum. The room was within our expectations, the air conditioning was weak at best, even on high. The view from our room was to an apartment building and when we opened the shades we could see the residents, we did not open the shades again. We did not try the restaurant/bar nor did we have the breakfast. Check-out was fast and efficient.

Dear Werner H., We very much appreciate your comments regarding your stay at the Novotel Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rüdiger Schild General Manager

Great hotel in a very nice location

Customer review rating 4.5/5

A.a. Families - 01/08/2021 Confirmed reviews ALL

Hotel is located near the river where you can have a nice walk and the Dom of Koln is a 20 min walk. Very comfortable room. Absolutely worth it.

Dear Ali A., We very much appreciate your comments regarding your stay at the Novotel Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rüdiger Schild General Manager

good stay, very good breakfast

Customer review rating 4.0/5

Timm Families - 27/07/2021 Confirmed reviews ALL

Room was a bit older and not perfectly cleaned, but very well equipped. Large room with ample space for two adults and two children (aged 13 and 11). Very good breakfast. Very good location. Parking (basement garage) pretty expensive - we would have wished possibility for charging.

Dear Timm R., We very much appreciate your comments regarding your stay at the Novotel Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rüdiger Schild General Manager

Top

Customer review rating 5.0/5

Anonymous Business - 02/06/2021 Confirmed reviews ALL

Alles TOP

Sehr geehrter Herr D., vielen Dank für die sehr gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Rüdiger Schild General Manager

pleasant stay during the corona crisis

Customer review rating 4.5/5

Anonymous Business - 06/05/2021 Confirmed reviews ALL

Pleasant stay despite Corona crisis. The staff was super eager to make the guest feel comfortable.

Dear Stefan U., We very much appreciate your comments regarding your stay at the Novotel Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rüdiger Schild General Manager

Nice staff

Customer review rating 4.0/5

Anonymous Business - 17/12/2020 Confirmed reviews ALL

Despite all the Covid-Gloomness, all the staff were positive and extra Helpful. My room was new, rather stylish and very quiet. This was probably the best experience hotel is able to provide under the circumstances.

Dear Pascal B., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rüdiger Schild General Manager

Very good service

Customer review rating 5.0/5

Ole K. Business - 02/11/2020 Confirmed reviews ALL

It was always my best choice to book hotel room at Novotel.

Dear Ole K. J., We very much appreciate your comments regarding your stay at the Novotel Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rüdiger Schild General Manager

Nice staff, well located, good breakfast

Customer review rating 4.5/5

Ivan M. Families - 26/10/2020 Confirmed reviews ALL

We stayed 2 nights (family of 4), room was big enough and clean. Staff were very nice and friendly. Breakfast was very good and following all COVID measures. Convenience private parking, walking distance to downtown.

Dear Ivan M., We very much appreciate your comments regarding your stay at the Novotel Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rüdiger Schild General Manager

Great spot in a beautiful city

Customer review rating 4.5/5

R. W. Solo - 24/10/2020 Confirmed reviews ALL

Looking for the best location to see all of Cologne, the Novotel Koeln worked perfect with the plans for my late afternoon arrival, sightseeing efforts, and easy access to the rail station. Lots of shops, dining options nearby within walking distance for my brief city stopover. Clean and spacious rooms with friendly staff made it a great stay.

Dear Robert James W., We very much appreciate your comments regarding your stay at the Novotel Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rüdiger Schild General Manager

Unspectacular

TripAdvisor rating 3.0/5

expat014 02/09/2020 TripAdvisor review

Although you don't expect anything but the usual standard in these kind of hotels i did find it the hotel to be on the low side of the scale. The whole design is very boring and nothing exceeds a 3 star hotel. The tray with the cups was dusty, windows very dirty. So I cannot believe there are any special cleaning measures taken at the moment. Fridge did not work very well. The shower the beds were nice.

Dear expat014, Thank you for taking the time to tell us about your experience at the Novotel Koeln City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Hope to welcome you again soon. Warm regards, Ruediger Schild General Manager

Nice stay and nice location

TripAdvisor rating 4.0/5

RicardoV1285 01/09/2020 TripAdvisor review

The hotel is near the river and has a nice walk distance to the city center. Also they have a very good policy against Covid-19 with "Hand hygiene stations" across the entire hotel. They also have a very nice garden area for breakfast and the staff were very nice.

Dear RicardV1285, We very much appreciate your positive feedback about your stay at the Novotel Koeln City. Many thanks at this point for your feedback to our extensive ALLSAFE hygiene measures Hope to see you soon. Warm regards, Ruediger Schild General Manager

Wonderful City, wonderful Hotel.

TripAdvisor rating 5.0/5

Newton221 Family - 22/12/2019 TripAdvisor review

Good hotel to stay. Good localization, super breakfast and a superb staff. Parking underground. We loved it. Koln is a wonderful City, historic, lovely culture, good restaurants and an amazing enviroment.

Dear Newton221, We very much appreciate your very positive feedback about your stay at the Novotel Koeln City. Hope to see you soon. Warm regards, Ruediger Schild General Manager

Excellent hotel near the Old Town.

TripAdvisor rating 5.0/5

Cosmopolitan277780 Solo travel - 06/12/2019 TripAdvisor review

The hotel staff were very welcoming and helpful making my stay very enjoyable. The room was very comfortable, spacious and had a good shower. The breakfast was excellent and I appreciated the gym and the sauna area which has a good view of the river and the part of the city. A few minor problems were quickly sorted out by the Hotel Manager and his team, a sign of a well run property. This was my second visit and I will definitely be back.

Dear Cosmopolitan277780 , We very much appreciate your very positive 5* feedback about your stay at the Novotel Koeln City. Hope to see you soon - I wish you a merry christmas time. Warm regards, Ruediger Schild General Manager

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