Novotel Koeln City 4 stars

Customer review rating (ALL Rating) 4.5/5 2,412 reviews

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Bayenstrasse 51, 50678 KOELN, Germany

Description

Hotel extras

  • Bright rooms with WiFi and a workspace, as well as meeting rooms

  • Located right at the Rheinauhafen and only 15-minute walk to the old town

  • Family rooms and play areas for children of all ages

  • Fitness studio and sauna with cathedral views (sauna hours from 6-10 pm)

Our accommodation(s)

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Hotel location

Novotel Koeln City

Bayenstrasse 51
50678 KOELN
Germany

GPS:50.926762, 6.963615

Telephone
Fax +49 221 80147148

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

NOVO² RESTAURANT

International dishes are the hallmark of our restaurant. We have a beautiful garden terrace in the quiet inner courtyard. Our current opening hours are Monday - Saturday from 6:30 a.m. to 9:30 p.m. Dogs are not allowed.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  2,412 reviews

TripAdvisor Rating  4.0/5  1,737 reviews

Fantastic accommodation and incredibly friendly, outgoing staff

TripAdvisor rating 5.0/5

Rogen D Families - TripAdvisor review

Fantastic accommodation and incredibly friendly staff. Me (20) and my younger brother (15) were travelling alone for the first time to Germany with very limited German speaking skills. Lured in by the extravagant looking hotel, we booked for our week long trip during August. When we arrived, we were greeted by friendly hotel staff who were understandably concerned about us travelling alone. After speaking to multiple staff members and the hotel manager, they went above and beyond to ensure that we were comfortable, happy and safe during our stay in Germany and let us know that we could ask them for help and advice whenever. They regularly checked in on us, making friendly conversation and smiling and waving whenever we walked by. The accommodation itself was fantastic. The room was lovely, clean and had a brilliant view. We were majorly impressed by the speaker in the bathroom connected to the TV and took full advantage of this feature throughout! The Novotel was within walking distance of the train station, the chocolate museum, the cathedral and other brilliant attractions with a beautiful scenic walk along the canal which we walked every evening. On our last night, we sat in the restaurant for the infamous chicken schnitzel. The food was impeccable and we wished we’d eaten here from the beginning. If we visit the area in the future, we will for sure be staying here again

Good location near inner city and Rheinhafen visits

Customer review rating 3.5/5

Business T. Business - Confirmed reviews ALL

I traveled for business and stayed 2 nights. The hotel is located near a (very) busy street but close to the Rheinhafen locations and the old inner city is not too far of a walk. A bit disappointed they (Accor) cancelled business package bookings, hence breakfast is a totally unacceptable 24 EUR (per day) affair which makes it tough to justify for a coffee and some cereal and bakery items. They should offer a smaller breakfast package for business travel or people who do not care for more than a few items for breakfast.

Dear M., Thank you very much for taking the time to tell us about the impressions you gained during your stay with us. First of all, I am of course very pleased that you liked the location of our house so much. However, I would like to formally apologize that we were not able to satisfy you with our breakfast offer. I am very sorry that we can no longer offer you a business package, but of course I hope that you will give our hotel another chance. I wish you and your loved ones a wonderful pre-Christmas period and hope to see you again next year. Kind regards Kathrin Paufler Front Office Manager

Clean and Comfortable

Customer review rating 4.5/5

Kevin E. Couples - Confirmed reviews ALL

We enjoyed our stay. The hotel offered a great location. Our room was comfortable and very clean. The staff was helpful and efficient. We recommend the property completely.

Dear Kevin, Thank you very much for your great review and for recommending our hotel to others. We are really pleased that you enjoyed your stay with us so much. We will also be happy to share your words of praise with the team and we will take them as motivation. We hope to see you again soon and wish you and your loved ones a wonderful pre-Christmas season. Sincerely Kathrin Paufler & the Novotel Köln City Team

Good location ,good accomodation.

Customer review rating 4.0/5

Elif Ç. Families - Confirmed reviews ALL

İt's almost perfect.

Dear Elif, We are really pleased to know that you liked the location of our house and the rooms so much. We very much hope that you enjoyed your stay with us and look forward to seeing you again soon. Until then, we wish you and your loved ones all the best. Sincerely Kathrin Paufler & the Novotel Köln City Team

Staff professional and friendly

Customer review rating 5.0/5

Anonymous Friends - Confirmed reviews ALL

Nice experience in Cologne! Nice room and excellent customer service! Thank you

Hello Mrs J., Thank you for your positive feedback! 😊 We are very pleased that you had a great experience in Cologne and were satisfied with our room and customer service. Your praise motivates us to continue to do our best. We hope to welcome you back soon! 💙 With kind regards Sebastian Kelb

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Other web-users rate our hotel

  • 1,415 reviews 8.7/10 Location
  • 1,800 reviews 7.2/10 Room
  • 1,394 reviews 8.7/10 Service
  • 32 reviews 5.5/10 WiFi
  • 1,121 reviews 8.6/10 Breakfast
  • 908 reviews 5.4/10 Comfort
  • 882 reviews 7.9/10 Cleanliness
  • 388 reviews 4.1/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.