Hotel Mondial am Dom Cologne MGallery

Hotel Mondial am Dom Cologne MGallery 4 stars

Customer review rating (ALL Rating) 4.5/5 1,457 reviews

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Hotel extras

  • An ALLSAFE certified hotel

  • Directly in the old town, between the cathedral and the Rhine

  • The freshest beer in the city in 'Mondial1516'

  • Breakfast on Sundays until 12 PM

  • Two exclusive private dining rooms and outdoor terrace

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Hotel Mondial am Dom Cologne MGallery

Kurt-Hackenberg-Platz 1

GPS:50.94009, 6.960014

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms
Near the property
  • Car park

Our accommodation(s)

The hotel has 203 fully renovated rooms, including 6 junior suites with high-quality facilities including Wi-fi, A/C, 49" LED and Sky TV. The bathrooms have mostly walk-in showers.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,457 reviews

TripAdvisor Rating  4.0/5  1,698 reviews


TripAdvisor rating 5.0/5

16raec TripAdvisor review

The hotel is in an excellent location for the Christmas markets , the staff are outstanding , Sarah the receptionist noted it was our 49th wedding anniversary and the butler delivered champagne and chocolates, the in the restaurant Thomas noted our celebration and we were served warm apple fritters and ice cream. All courtesy of the hotel , the gestures made our trip memorable, the hotel is spotlessly clean and very comfortable , breakfast was such a lot of choice , we would recommend this hotel and will return .

Fantastically localized but need some improvement

Customer review rating 4.0/5

Daniel V. Families - Confirmed reviews ALL

Close to the Dome and Christmas Markets. Great support from email to book a room for 4 people (2 adults and 2 kids). Amazing staff and promptly able to help. Good room but a bit outdated. Breakfast can be improved in terms of fresh options (juice, eggs, breads, etc.).

Dear Guest, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Alexandra Riedinger Sales Manager

Close to Train Station

Customer review rating 5.0/5

Don Couples - Confirmed reviews ALL

We had a lovely stay the staff very friendly and helpful

Dear Guest, thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Alexandra Riedinger Sales Manager

Well located but tired

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

Bath and shower arrangement is from 20 years ago. Bar area not very welcoming. Food is poor (I had Snitzle over cooked) and not good value

Dear Surapongs C., Thank you for taking the time to tell us about your experience at the Hotel Mondial am Dom Cologne - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alexandra Riedinger Sales Manager

Well located

Customer review rating 4.0/5

F'dg Business - Confirmed reviews ALL

The hotel is very well located at walking distance to the main station, the Dom, the city center and the Rine river, however very quiet The rooms are small and not designed for a long stay, except if you are ready to pay a premium for a bigger room. I found the hotel slightly disappointing for the class they pretend offering.

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Other web-users rate our hotel

  • 755 reviews 9.7/10 Location
  • 816 reviews 7.4/10 Room
  • 784 reviews 9.1/10 Service
  • 12 reviews 9.4/10 WiFi
  • 458 reviews 8.5/10 Breakfast
  • 280 reviews 7.5/10 Cleanliness
  • 211 reviews 9.1/10 Vibe
  • 23 reviews 2.5/10 Wellness Area

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