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Hotel Mondial am Dom Cologne MGallery 4 stars

Customer review rating 4.4/5 4,709 reviews
Hotel Mondial am Dom Cologne MGallery
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Hotel extras

  • Enjoy the luxury of a central location

  • The freshest beer in town

  • Popular getaway in the countryside

  • Concierge Service

  • 5 meeting rooms can accommodate up to 150 people

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PMPaying
  • Laundry
  • Porter
  • Concierge
Catering
  • Breakfast
  • 2 restaurant(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
Business services
  • 5 meeting room(s)

Hotel location

Hotel Mondial am Dom Cologne MGallery

Kurt-Hackenberg-Platz 1
50667
cologne
germany

Tel: +4922120630

Fax: (+49)221/2063527

Contact email

Check-in from 15h00

Check out up to 12h00

  • BUS 132 :   132 TRANKGASSE

  • BUS 133 :   BUS 133 GUERZENICH

  • TRAM 1 :   TRAM 1 HEUMARKT

  • Tram :   TRAM 16, 18 DOM-HAUPTBAHNHOF

  • S TRAIN :   S6, S11, S12,S13 HAUPTBAHNHOF

  • By plane

    DUSSELDORF INTERNATIONAL AIRPORT At 45km / 27.96 miles

  • By plane

    FLUGHAFEN FRANKFURT AM MAIN At 180km / 111.85 miles

  • By plane

    FRA At 180km / 111.85 miles

  • By train

    DOM / HAUPTBAHNHOF At 0.2km / 0.12 miles

GPS :50.94009, 6.960014

Our accommodations

The hotel has 203 fully renovated rooms, including 6 junior suites with high-quality facilities including Wi-fi, A/C, 49" LED and Sky TV. The bathrooms have mostly walk-in showers.

Standard Room

  • Max. number of persons: 2
  • Area: From 16m²
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone

Standard room with 2 single beds

  • Max. number of persons: 2
  • Area: From 16m²
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone

Business Room

  • Max. number of persons: 2
  • Area: From 16m²
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities
  • Direct dial telephone

Cathedral View Deluxe

  • Max. number of persons: 2
  • Area: From 16m²
  • Views: Historic side view *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities
  • Shoe polisher(...)

Grand Deluxe

  • Max. number of persons: 2
  • Area: From 23m²
  • Wireless internet in your room
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities
  • Direct dial telephone

Junior Suite

  • Max. number of persons: 2
  • Area: From 25m²
  • Wireless internet in your room
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities
  • Shoe polisher(...)

Cathedral view Junior Suite

  • Max. number of persons: 2
  • Area: From 25m²
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities
  • Shoe polisher
  • Automatic wake up call

Our restaurants and bars

REISSDORF IM MONDIAL

Type of cuisine: Regional

In the "Reissdorf im Mondial", regional dishes and draft beer are served in the ambiance of a modern Cologne brewery setting overlooking the cathedral. We are open daily from midday to 1am.

Lunch

12:00 - 17:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 01:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Legs 11

Type of cuisine: Cafe

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 184 m²

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 80 people

Find out more

Our guest reviews for
Hotel Mondial am Dom Cologne MGallery

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

4,709 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,636 reviews

Great hotel

Customer review rating 4.4/5

Radoslaw Solo - 20/02/2020 Confirmed reviews ALL

Fantastic hotel with ideal location and magnificent and wonderful staff. Thank you!

Dear Mr. K., thank you very much for your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery. We are really happy to read, that you had such a wonderful time at our Hotel. Especially your comment regarding our staff is a huge honor. We have already forwarded your comments to our team. Thank you again for sharing your experience, and we hope to welcome you back soon in Cologne. Warm regards, Clara Karb Guest Relation Agent

What a wonderful hotel

TripAdvisor rating 4.0/5

Radoslaw1972 Solo travel - 20/02/2020 TripAdvisor review

Great hotel with ideal location (close to the cathedral, old town and railway station). The staff were magnificent, fantastic and very nice and very friendly. The breakfast - without objections, is tasty.

Dear Radoslaw, We really appreciate that you have taken the time to write us a feedback here on Tripadvisor. Especially to get such a positive feedback, is a great motivation for our team as our biggest wish is that you have a pleasant and unique stay with us. We are very pleased to read that you were especially with the hospitality of our staff, the central location and the breakfast very satisfied. We hope to welcome you soon back. Warm regards, Marvin Hilgers Guest Relation Manager

Best experience

Customer review rating 4.4/5

Pak C. Couples - 18/02/2020 Confirmed reviews ALL

It’s the best experience for my Europe trip this year. Really appreciate the staff who let us can check in at around 11am, especially after taking 11 hours flight and experienced rainstorm before arrival. Everyone is nice and the breakfast is great too. I will choose MGallery again for the coming Europe trip.

Dear Mr. C., Thank you very much for your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery. It is an honor to recieve such feedback, that you had the best experience of your trip with us. We always do our best, to make you feel as comfortable as possible, so we are very happy to read, that you had such a good time at our hotel. I will share your comments with our team. Thank you so much again for sharing your experience, and we hope your next visit will be soon and as pleasant as the previous one. Warm regards from Cologne, Clara Karb Guest Relation Agent

Mondial 2020

Customer review rating 4.4/5

V. Business - 13/02/2020 Confirmed reviews ALL

Alles gut

Guten Abend V., vielen herzlichen Dank für Ihren Besuch in unserem Hotel Mondial am Dom und die nette Bewertung die Sie uns geschrieben haben. Unserer größter Wunsch ist, dass Sie einen angenehmen Aufenthalt bei uns verbringen und sich besonders von unserem Personal durch eine herzliche und freundliche Art geschätzt fühlen. Daher freuen wir uns riesig, dass Sie besonders mit unserem Personal zufrieden waren und haben diese grandiose Feedback mit dem ganzen Team geteilt. Vielen Dank. Schön, dass Sie einen zufriedenstellenden Aufenthalt bei uns hatten und alles gut war. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Marvin Hilgers Guest Relation Manager

A Wonderful Hotel with Compassionate Staff

Customer review rating 4.4/5

Terri N. Business - 10/02/2020 Confirmed reviews ALL

I have stayed at this property for close to 10 years with my husband while attending the ISM, after my husband passed away I sold a business and did not attend ISM for a few years I have since started a new business and came back to Koln, and decided after 8 years to come back to the Mondial am Dom. I was greeted upon arrival from by Marvin Hilgers, the Guest Relation Manager, who remembered me and my husband from eight years ago. Wow. I felt welcomed and comfortable in my entire stay. Breakfast was always good, the renovated room facing the Dom was great (I stayed for many years when the big dig was happening). The only comment I have was that the Philharmonic crowd and dinner. I chose to eat at the hotel twice and was not able to be seated until 8:00 pm when there is a mass exodus for the Philharmonic . When you go to eat at 8:00 the staff is cleaning up after the last seating and trying to catch their breath that you don't get such great service or food as they had a just had a full house seating. Luckily there are many other options close to the hotel. I also missed not having a Bar to have drink after a long day. Overall it was wonderful and I will always be back when in Koln.

Dear Mrs. N., we would like to thank you very much for your loyalty to our Hotel Mondial am Dom and for the great and detailed feedback. We are very glad to read that you felt "very welcomed and comfortable" during your entire stay and did like very much our fresh renovated Hotel and the great view from the room. Your lovely words we have shared with the entire team as a great motivation. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We regret that due the high demand during the concerts of the philharmony, you could not get a table in our restaurant. We are already in some improvement works to extend our restaurant for be better prepared in situation punctual like this. Thank you very much for your constructive criticism, which is highly appreciated. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards from the Mondial team, Marvin Hilgers Guest Relation Manager

Almost like home away from home

Customer review rating 4.4/5

Anonymous Business - 06/02/2020 Confirmed reviews ALL

Having stayed in this hotel for many, many, times already, I like the friendliness of the staff and the quietness of the hotel. The atmosphere is relaxed and enjoyable.

Dear Mr. J., We would like to thank you once again for your loyalty to our Hotel Mondial am Dom Cologne and the wonderful feedback. Our biggest wish is that you feel at our Hotel like home, so we take it as a high compliment and motivation to read that it is for you "almost like home away from home". Also the lovely word regarding our staff, I am very happy to share it with our team. We hope to welcome you very soon back. Warm regards, Marvin Hilgers Guest Relation Manager

ver yconvenient

Customer review rating 4.4/5

David Business - 31/01/2020 Confirmed reviews ALL

quite good - design of room is odd. a chair that would be impossible to sit in comfortably to relax, a mini-bar that is not stocked (shop downstairs is shut at night, so no good there and I do not want to buy lots of different things in case I want then later. Wardrobe was the smallest I have ever seen in the world, any where. It was fine for one night with one person, but two nights or two people for one night would be the most it could accommodate. breakfast good. restaurant good. Shame the Habana has disappeared (it was my reason for picking your hotel!)

Dear Mr. T., Thank you for taking the time to tell us about your experience at the Hotel Mondial am Dom Cologne - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are glad to read that you were very satisfied with our breakfast buffet and service. Unfortunately due to the Non-Smoking Law we had to make this change. We used this change in a positive way and renovated the complete space to a new fresh coffebar with a great selection of drinks (smoothies, refreshing drinks, teas, coffees, juices, etc. and many delicious snacks. In combination we have taken the drinks out of the minibar, as many guest requested to put their own drinks in and also as you get a much huger variety of drinks now in our Legss11. Outside the opening times you get all this products also at our reception. To prevent any misunderstanding we left a note with this information on all Minibars in the room. Regarding the wardrobe, we also regret that we could not fulfilled your expectations. In our renovation works 2019 we tried to improve the room size feeling with brighter colors and an open bath to the room. So all is fluted with light. However due to that our hotel is a listed building, we could not change the size of the rooms. Thank you very much for your constrictive criticism which we have already passed to the corresponding departments in order to use it for future improvements. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marvin Hilgers Guest Relation Manager

Great location with plenty of shops and restaurants in close proximity

Customer review rating 4.4/5

Anonymous Business - 31/01/2020 Confirmed reviews ALL

Very good. Reception was excellent. Nice breakfast with attentive waiters. Quiet rooms.

Dear Mr. H., We appreciate very much four loyalty as regular guest of our hotel and the lovely feedback you have written us. We are very glad to read, that you had again a comfortable stay with us and were very satisfied with our kind staff especially from the breakfast and reception as also the quiet room. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards from you Mondial team, Marvin Hilgers Guest Relation Manager

superb staff

Customer review rating 4.4/5

Richard F. Business - 30/01/2020 Confirmed reviews ALL

at the heart of staying at your fine hotel is your people from the front desk to the concierge to the waiters at breakfast. i have not been well and they could not have more empathic and helpful. you have also solved the problem of closet space in the room. well done

Dear Mr. f., in the Name of our entire Mondial team we would like to thank you once again for your loyalty for so many years at our Hotel. For our team there is no higher reward, as to get such a wonderful feedback. The wish from our team is to make your stay much comfortable as possible. I already shared these great compliments with the complete team. Thank you so much. We hope to welcome you very soon back to our Mondial family. Warm regards, Marvin Hilgers Guest Relation Manager
Customer review rating 4.4/5

Anonymous Business - 27/01/2020 Confirmed reviews ALL

This is my second stay at this hotel - convenient location across from the cathedral, and walking distance to train station, good clean room, a good breakfast, and river front - all of which made the stay enjoyable! The staff was friendly and efficient!

Dear Mr. A., thank you very much for have chosen our Hotel Mondial am Dom once again for your visit to Cologne. Our team is very glad to read that you again a very comfortable stay and were especially very satisfied with our friendly staff, the clean room, the delicious breakfast and the central location. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Marvin Hilgers Guest Relation Manager

Sauna

Customer review rating 4.4/5

K. Business - 27/01/2020 Confirmed reviews ALL

The hotel Location and the facility was excellent. It was so Relaxing to have Sauna on a Cold winter night.

Dear Mr. K., thank you very much for have taken the time to participate in our Survey. Your opinion is very important for us. We are very pleased, that you did like very much the location and facilities of the hotel and enjoyed very much our Sauna area in this cold winter times. We hope to welcome you soon back. Warm regards, Marvin Hilgers Guest Relation Manager

Not the M i m used to

Customer review rating 4.4/5

Joe Business - 26/01/2020 Confirmed reviews ALL

Average

Dear Mr. D., thank you very much for participating in our survey and for the visit to our Hotel Mondial am Dom. We really regret that we did not match up your expectation to 100% and would like to apologies for any caused inconvenience. However, we would really appreciate a more detailed feedback as this way we can focus with the team on each point for possible future improvements. You can contact me under the flowing email: h1… It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marvin Hilgers Guest Relation Manager

Poor housekeeping services

Customer review rating 4.4/5

Vicki Business - 25/01/2020 Confirmed reviews ALL

Called the housekeeping to request for room sleepers as soon as I started to speak in English they hang up and never ever pick up my call again ! Rude!

Dear Mrs. N., Thank you for taking the time to tell us about your experience at the Hotel Mondial am Dom Cologne - MGallery. We would like to sincerest apologize for the inconvenience you had calling our housekeeping. We assure you that is a very exceptional situation and we have already passed your comments to our housekeeping Manager in order to sensitize their team. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Warm regards, Marvin Hilgers Guest Relation Manager

Excellent hotel

Customer review rating 4.4/5

Mohammad A. A. Z. Solo - 25/01/2020 Confirmed reviews ALL

Nice hotel with a walking distance of everything

Dear Mohammad A., Thank you very much for your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery. We are happy to read that you were completely satisfied with your stay at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards from Cologne, Clara Karb Guest Relation Agent

Excellent

Customer review rating 4.4/5

Srini R. Business - 23/01/2020 Confirmed reviews ALL

The stay was excellent - breakfast was fantastic. I only wish the room was a big larger in size. Also, there was some smell when using the staircase.

Dear Mr. R., We very much appreciate your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery. our team were very happy, to read that you had a "excellent stay" with us and voted our breakfast as fantastic. Thank you also for your improvement suggestion regarding the staircase which we have immediately passed to our housekeeping team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marvin Hilgers Guest Relation Manager

Good hotel for business stopover

Customer review rating 4.4/5

Jon D. Business - 22/01/2020 Confirmed reviews ALL

Very nice hotel in a great location. Good rooms and we also used one of the conference rooks which was well appointed and well supported. Highly recommended.

Dear Mr. D., We very much appreciate your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery. We are very happy to read, that you were satisfied with the location and the rooms of our hotel. Also that you felt well appointed and supported during you stay in the conference rooms. Regarding your review about the breakfast, we have already passed your points to the kitchen department, to make sure our food has always the best possible quality. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards from Cologne, Clara Karb Guste Relation Agent

Rude housekeeping staff

TripAdvisor rating 4.0/5

Vicki N Business - 22/01/2020 TripAdvisor review

Called the housekeeping department to request for room sleepers, once I started to speak in English they hang up and never pick up my call ever again. Reception staff was alright..... Breakfast was good

Dear Vicki, Thank you for taking the time to tell us about your experience at the Hotel Mondial am Dom Cologne - MGallery. We would like to sincerest apologize for the inconvenience you had calling our housekeeping. We assure you that is a very exceptional situation and we have already passed your comments to our housekeeping Manager in order to sensitize their team. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Warm regards, Marvin Hilgers Guest Relation Manager

Perfect location and high sense of service

Customer review rating 4.4/5

Stephan B. Business - 20/01/2020 Confirmed reviews ALL

The location of the hotel is just perfect very close to main train station, a lot of restaurant and tourist attractions around. Hotel is new, modern. Staff is very welcome. I really enjoyed that 5-day stay.

Dear Mr. B., thank you very much for your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery. We are happy to hear that you were really satisfied with the location, the hotel and our staff and that you enjoied your stay with us. It is always a pleasure to receive this kind of feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope to welcome you back soon to our hotel. Warm regards from Cologne, Clara Karb Guest Relation Agent

Reliable

Customer review rating 4.4/5

Miki Business - 18/01/2020 Confirmed reviews ALL

It was comfortable and pleasant. The room service was fine but always very late in the day. The room was extremely dry which was a little uncomfortable. Glad to have the nespresso machine but a hot water kettle and tea would also be convenient to have. The light in my room was not working well.

Dear Miki T., thank you very much for have taken your time to comment your stay at the Hotel Mondial am Dom Cologne - MGallery. We are happy to hear that you had a comfortable and pleasant stay. Regarding the mentioned point of the kettle, you can always ask our reception staff, they are happy to bring you one upstairs including some tea. We have passed the inconvenience about the room service to the department and would like to say our sincerest apologies. Thank you again for sharing your experience, and we hope to welcome you bak soon. Kind regards from Cologne, Clara Karb Guest Relation Agent

Mrs Damla T.

Customer review rating 4.4/5

Damla T. Business - 14/01/2020 Confirmed reviews ALL

It was great. The room was brand new and very clean.

Dear Mrs. T., we would like to thank you very much for have chosen our Hotel Mondial am Dom - MGallery for your stay in Cologne and for the lovely feedback. We are very happy to read, that you had a "great stay" and were especially very satisfied with the fresh renovated rooms and the cleaning. We hope to have soon again the pleasure to welcome you back. Warm regards from the Mondial Team, Marvin Hilgers Guest Relation Manager
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