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Hotel Mondial am Dom Cologne MGallery 4 stars

Customer review rating 4.4/5 5,004 reviews

ALLSAFE approved hotel

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Hotel Mondial am Dom Cologne MGallery
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+ 19 Services

Hotel extras

  • An ALLSAFE certified hotel

  • Directly in the old town, between the cathedral and the Rhine

  • The freshest beer in the city in 'Mondial1516'

  • In-house café / Deli 'Legs11'

  • Modern meeting facilities, private dining rooms and outdoor terrace

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PMPaying
  • Laundry
  • Porter
  • Concierge
Catering
  • BreakfastPaying
  • 2 restaurant(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
Business services
  • 5 meeting room(s)
Information message

Hotel location

Hotel Mondial am Dom Cologne MGallery

Kurt-Hackenberg-Platz 1
50667 cologne
germany

Tel: +4922120630

Fax: (+49)221/2063527

Check-in from 15h00

Check out up to 12h00

  • BUS 132 :  132 TRANKGASSE

  • BUS 133 :  BUS 133 GUERZENICH

  • TRAM 1 :  TRAM 1 HEUMARKT

  • Tram :  TRAM 16, 18 DOM-HAUPTBAHNHOF

  • S TRAIN :  S6, S11, S12,S13 HAUPTBAHNHOF

  • By plane

    DUSSELDORF INTERNATIONAL AIRPORT At 45km / 27.96 miles

  • By plane

    FLUGHAFEN FRANKFURT AM MAIN At 180km / 111.85 miles

  • By plane

    FRA At 180km / 111.85 miles

  • By train

    DOM / HAUPTBAHNHOF At 0.2km / 0.12 miles

GPS :50.94009, 6.960014

Our accommodation(s)

The hotel has 203 fully renovated rooms, including 6 junior suites with high-quality facilities including Wi-fi, A/C, 49" LED and Sky TV. The bathrooms have mostly walk-in showers.

Standard Room

  • Max. number of persons: 2
  • Area: From 16 m² / 172 sq ft
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone

Standard room with 2 single beds

  • Max. number of persons: 2
  • Area: From 16 m² / 172 sq ft
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone

Business Room

  • Max. number of persons: 2
  • Area: From 16 m² / 172 sq ft
  • Views: Courtyard View *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities
  • Direct dial telephone

Cathedral View Deluxe

  • Max. number of persons: 2
  • Area: From 16 m² / 172 sq ft
  • Views: Historic side view *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities
  • Shoe polisher(...)

Grand Deluxe

  • Max. number of persons: 2
  • Area: From 23 m² / 248 sq ft
  • Wireless internet in your room
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities
  • Direct dial telephone
Rooms

Our restaurants and bars

REISSDORF IM MONDIAL

Type of cuisine: Regional

In our newly opened restaurant "Mondial 1516" we serve traditional and regional dishes. Follow us on an expedition through German cuisine. Enjoy one of our numerous beers from cask or bottle.

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Legs 11

Type of cuisine: Cafe

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 184 m²

  • Maximum capacity: 60 people

  • Maximum banquet capacity: 45 people

Find out more

Our guest reviews for
Hotel Mondial am Dom Cologne MGallery

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

5,004 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,643 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

excellent location for shopping

Customer review rating 4.5/5

Georges Business - 03/11/2020 Confirmed reviews ALL

Beautiful building, friendly staff, great location, nice and clean rooms, good breakfast

Dear Mr. R., We very much appreciate your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery. We are very happy to read, that you were satisfied by our location, our new renovated rooms and by our breakfast buffet. Thank you so much for sharing your impressions, I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Wee hope to welcome you back soon and that your next visit will be as pleasant as the previous one. Warm regards from Cologne, Clara Karb Guest Relation Agent

Nice location plus nice hotel!

Customer review rating 4.5/5

Travelling C. Business - 08/10/2020 Confirmed reviews ALL

Good, comfortable hotel, with nice service. Breakfast isn’t outstanding ( and my second day the waiter tried to convince me that it was closed, even though there were twenty minutes left!) - but it’s ample. And the hotel’s location couldn’t be better!

Dear Mr. I., We very much appreciate your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery. We are very glad to read that you were overall very satisfied with your stay, especially with the central location and the service. Regarding the situation in the breakfast, we would like to apologize and have already passed your feedback to our restaurant Manager. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marvin Hilgers Guest Relation Manager

Great design and well located

Customer review rating 5.0/5

Veerle S. Couples - 16/09/2020 Confirmed reviews ALL

We had the nicest people helping us in the hotel! The room was great as well.

Dear Mrs. S., In the name of our entire team we would like to thank you very much for have chosen our Hotel Mondial am Dom for your visit to Cologne and the great feedback. To read that you were 100% satisfied especially with our kind staff and the room standards and fresh design. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards from Cologne Marvin Hilgers Guest Relation Manager

Good location and friendly staff but rooms aren't that good

Customer review rating 3.0/5

Saskia M. N. Couples - 24/08/2020 Confirmed reviews ALL

We booked a standard room and were expecting a bit more from a hotel MGallery. The room was pretty simple. The bed was comfortable but it had just two too soft pillows that gave me a bit of neck pain and the comforter was way too warm for summer (it would be nice to have a simple blanket in the wardrobe). The shower was good but I missed a hair conditioner. The room overall was very dusty, and we found a spider near the table. The tea options were nice but I found the coffee of very poor quality. Besides that, the internet didn't work on my laptop although I followed all the instructions and still could get connected. In the room I couldn't find any information about the services offered in the hotel. For the price paid I would not come back. There are better hotels in the city that cost less.

Dear Mrs. Medeiros N., Thank you for taking the time to tell us about your experience at the Hotel Mondial am Dom Cologne - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Regarding the pillows, the blanket, the hair conditioner and problems with the WiFi connection, we regret very much that we did not know that during your stay. In causes like this you can contact 24 h our reception which could have offer you in all this points help. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marvin Hilgers Guest Relation Manager

One night in Cologne

Customer review rating 4.5/5

Paul Couples - 15/08/2020 Confirmed reviews ALL

We only had 9 hours in the hotel because of delayed trains. Consequently I didn’t get to experience much in the hotel from 01:00 to 10:00

Dear Mr. L., We very much appreciate your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery. We hope your next visit will be longer and more pleasant as the previous one. Sincerely, Marvin Hilgers Guest Relation Manager

Good location

Customer review rating 4.0/5

Hala Families - 11/08/2020 Confirmed reviews ALL

Friendly stuff. The room was very clean when we arrived. In general it was a nice experience.

Dear Mrs. A., thank you for have taken the time to comment your stay at the Hotel Mondial am Dom Cologne - MGallery. It is always a pleasure to receive positive feedback. We are happy to read, that you were satisfied with our staff and the cleanliness of our rooms. Regarding the view of the rooms, we also have Superior Cathedral view rooms, which you can book online or as soon as you arrive in our hotel. Our staff is always happy to help you find the perfect room for your stay. Thank you again for sharing your experience, and we hope to welcome you back soon to Cologne. Sincerely, Clara Karb Guest Relation Agent

In the centre of everything

Customer review rating 5.0/5

Goran Business - 07/08/2020 Confirmed reviews ALL

Excellent location, breakfast and new renovated rooms!

Dear Mr. B., thank you very much for your comments about your stay at the Hotel Mondial am Dom Cologne - MGallery. We are very glad to read, that you were satisfied with our location and our breakfast buffet. Also we are happy about your comment regarding our new renovated rooms. It is always a pleasure to get such extraordinary feedback. We will share it with the entire team, because it is the best recompense we can get. Thank you again for sharing your experience, and we hope to welcome you back soon in Cologne. Kind regards, Clara Karb Guest Relation Agent

Good stay, great location

Customer review rating 4.5/5

Anonymous Business - 30/07/2020 Confirmed reviews ALL

I only slept there. It was nice - comfy bed. Due to corona the room was empty (no shampoo etc). The personnel was friendly.

Dear Mrs. M., We very much appreciate your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery. Woe are glad to read that you had a comfortable stay and were especially very satisfied with our staff. Due to the actual situation we can just leave always one product of each. therefore our reception inform our guest at the arrival to just contact us when you need a new product like for example shampoo. We would like to apologize that you did not get this information and for the caused inconvenience. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marvin Hilgers Guest Relation Manager

Well located

Customer review rating 4.0/5

Richard R. Couples - 28/07/2020 Confirmed reviews ALL

Excellent location with good parking. There were maintenance problems with our room and then also with the room we moved into but the staff were responsive in dealing with them.

Dear Mr. R., Our Mondial team highly appreciate your visit and the lovely feedback. We are glad that after finding a solution for the issue with the first room, you had a great stay with us and were very satisfied. Our team tries always their best to create our guests a comfortable stay, so I am glad to pass your words as a high motivation to our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards from Cologne Marvin Hilgers Guest Relation Manager

Lovely, helpful staff

Customer review rating 5.0/5

James Business - 20/03/2020 Confirmed reviews ALL

All very good, and the staff were incredibly helpful and kind.

Dear James G., We very much appreciate your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are always happy to help such nice guests as you are. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandra Zilkenat Assitant Front Office Manager

Reasonably priced compared with similiar standard accommodation

Customer review rating 4.5/5

Anon Couples - 20/03/2020 Confirmed reviews ALL

Firstly this hotel is less expensive but just as good than say the Hilton. The environment is bright, clean and comfortable. The staff are welcoming and do all they can to efficiently sort out any problems.

Dear Bernadette G., We very much appreciate your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandra Zilkenat Assitant Front Office Manager

Great location, decent hotel

Customer review rating 4.5/5

Dudley T. J. Business - 20/03/2020 Confirmed reviews ALL

Friendly reception staff, good restaurant, excellent location.

Dear Dudley Taft J., We very much appreciate your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandra Zilkenat Assitant Front Office Manager

Beautiful room, friendly staff, excellent service

Customer review rating 5.0/5

Emily Couples - 16/03/2020 Confirmed reviews ALL

The hotel is in a fantastic location, easily accessible from the station and the shortest walk to both the city centre and the riverside area, it made getting around very easy. Check-in was smooth, the staff were lovely, even taking the time to show us on a map what areas of the city we might enjoy exploring. The room was beautiful, spacious and spotlessly clean had all of the features and facilities we would need for the weekend. The bed was comfy and the surroundings were quiet. A great hotel experience.

Dear Mrs. M., We very much appreciate your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery. For our team the greatest reward is the satisfaction of our guests. Therefore our team is very happy to read that you had a "very great hotel experience" and were very satisfied with the "fantastic" location, our kind staff an the fresh renovated rooms. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards from Cologne, Marvin Hilgers Guest Relation Manager
Customer review rating 4.5/5

Anonymous Solo - 14/03/2020 Confirmed reviews ALL

Alles war gut.

Sehr geehrter Herr F., vielen Dank, dass Sie sich nach Ihrem Aufenthalt die Zeit genommen haben, uns so eine tolle Bewertung zu schreiben. Wir freuen uns sehr zu lesen, dass Ihnen der Aufenthalt bei uns gefallen hat. Ich werde Ihre Kommentare mit unserem Team teilen, da es für uns die höchste Priorität ist, dass Sie sich in unserem Hotel wohl fühlen. Wir hoffen sehr, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen aus Köln, Clara Karb Guest Relation Agent

Extremely nice hotel, centrally situated, offering great rooms and superb breakfast. We enjoyed our stay very much!

Customer review rating 5.0/5

Ineta Friends - 14/03/2020 Confirmed reviews ALL

Extremely nice hotel, centrally situated and offering great rooms and superb breakfast. We enjoyed our stay very much!

Dear Mrs. O., thank you so much for have taken your time to give us this great review for your stay at the Hotel Mondial am Dom Cologne - MGallery. We are very happy to read, that you had such a wonderful experience with us and you enjoied your time in Cologne. I will share your comments with our entire team. Thank you again for sharing your comments and we hope to welcome you back soon to Cologne. Warm regards, Clara Karb Guest Relation Agent

Crazy and amazing

Customer review rating 5.0/5

Geoff F. Families - 02/03/2020 Confirmed reviews ALL

Having stayed once before, we knew how well-placed this hotel would be as the best possible location for Koln , and it certainly met all our expectations. Friendly, efficient staff able to communicate in English and patiently helpful to those with only basic German language skills. Breakfast is a glorious affair, made easy by the allergen markings on the buffet table with a wonderful selection of gluten-free bread and morning goods. Everything was well organised for the “crazy days” of Karneval.... whacky costumes - anything goes, good but not intrusive security, good fun, great stay.

Dear Mr. F., in the name of our entire Mondial Team we would like to thank you for have chosen us once again and for the time you have taken to write us an detailed and honest feedback. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are lucky that you had a good "Karnevals-time" in our Hotel and were very satisfied with our kind staff and the delicious breakfast. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards from you Mondial team, Marvin Hilgers Guest Relation Manager
Customer review rating 4.0/5

P. Business - 02/03/2020 Confirmed reviews ALL

fine

Dear Gilles P., We very much appreciate your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery. We are glad that you had a pleasant stay and hope to welcome you soon back. Warm regards, Marvin Hilgers Guest Relation Manager

Mondial hotel was the only positive point during my Carnival 2020 experience

Customer review rating 4.5/5

Markos M. Friends - 25/02/2020 Confirmed reviews ALL

fortunately this centrally located hotel was the only positive point during my Carnival 2020 experience ... The totally bad weather,rainy and very windy...,the absolutely closure of everything-shops,museums etc...- but brasseries offering only carnival -sausages and Snitzel...food and the bad quality of the whole Carnival ...poor parade and cheap costumes make us deciding that NEVER AGAIN DURING CARNEVAL DATES VISITING COLOGNE... The hotel is a very good one ,quite centally located,with an excellent breakfast,offering mimozas drink,salmon,omelettes and also fillet tartar...and the personel was very polite and gentle.

Dear Mr. K., We very much appreciate your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery. We regret that due to the Cologne Carnival and the bed weather your trip to Cologne was not as expected. Nevertheless, we are very happy to read that from part our hotel and staff your stay has been satisfied and comfortable. Thank you again for sharing your experience, and we hope to welcome you to anther date back, to demonstrate you how beautiful and interest is Cologne. Warm regards, Marrvin Hilgers Guest Relation Manager

Excellent

Customer review rating 4.5/5

Otto Business - 24/02/2020 Confirmed reviews ALL

Nice and clean room - lobby and lounge area was also good to work.

Dear Mr. O., Thank you very much for your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery. We are very happy to read, that you discribe your stay with us as excellent. Also that you liked our new rooms and the lobby area. It is always a pleasure to receive positive feedback, which I will share with our team. Thank you again for sharing your experience, and we hope your next visit will be soon and as pleasant as the previous one. Warm regards from Cologne, Clara Karb

This is not a typical M gallery hotel.

Customer review rating 3.0/5

David Business - 22/02/2020 Confirmed reviews ALL

The distance from the elevator was too far and shampoo and lotion provided me with reused items. And inside, it was uncomfortable because even slippers were not prepared.

Dear Mr. A., Thank you for taking the time to tell us about your experience at the Hotel Mondial am Dom Cologne - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. That you had used shampoo and lotion in your room ist completely unacceptable. I am really sorry for that. I have already forwarded this to our Housekeeping department, to prevent this type of situation in the future. About the distance to the room, we are always happy to allocate you a room near to the elevator. Same with the slippers, which are not a standard in the room, but can be requested at any time. But of course our reception staff is there 24/7 to help you with any issue you might have. I have already mentioned in your profile your preferences and hope that you will give us another chance in the near future. Kind regards from Cologne, Clara Karb Guest Relation Agent

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