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Hotel Mondial am Dom Cologne MGallery 4 stars

Customer review rating 4.4/5 4,784 reviews

Hotel Mondial am Dom Cologne MGallery
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Hotel extras

  • Newly renovated rooms with air conditioning, 49" LED TV and Sky

  • Directly in the old town, between the cathedral and the Rhine

  • The freshest beer in the city in 'Reissdorf im Mondial'

  • In-house café / Deli 'Legs11'

  • Modern meeting facilities, private dining rooms and outdoor terrace

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PMPaying
  • Laundry
  • Porter
  • Concierge
Catering
  • Breakfast
  • 2 restaurant(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
Business services
  • 5 meeting room(s)

Hotel location

Hotel Mondial am Dom Cologne MGallery

Kurt-Hackenberg-Platz 1
50667
cologne
germany

Tel: +4922120630

Fax: (+49)221/2063527

Contact email

Check-in from 15h00

Check out up to 12h00

  • BUS 132 :  132 TRANKGASSE

  • BUS 133 :  BUS 133 GUERZENICH

  • TRAM 1 :  TRAM 1 HEUMARKT

  • Tram :  TRAM 16, 18 DOM-HAUPTBAHNHOF

  • S TRAIN :  S6, S11, S12,S13 HAUPTBAHNHOF

  • By plane

    DUSSELDORF INTERNATIONAL AIRPORT At 45km / 27.96 miles

  • By plane

    FLUGHAFEN FRANKFURT AM MAIN At 180km / 111.85 miles

  • By plane

    FRA At 180km / 111.85 miles

  • By train

    DOM / HAUPTBAHNHOF At 0.2km / 0.12 miles

GPS :50.94009, 6.960014

Our accommodations

The hotel has 203 fully renovated rooms, including 6 junior suites with high-quality facilities including Wi-fi, A/C, 49" LED and Sky TV. The bathrooms have mostly walk-in showers.

Standard Room

  • Max. number of persons: 2
  • Area: From 16 m² / 172 sq ft
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone

Standard room with 2 single beds

  • Max. number of persons: 2
  • Area: From 16 m² / 172 sq ft
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone

Business Room

  • Max. number of persons: 2
  • Area: From 16 m² / 172 sq ft
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone

Cathedral View Deluxe

  • Max. number of persons: 2
  • Area: From 16 m² / 172 sq ft
  • Views: Historic side view *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Shoe polisher
  • Automatic wake up call(...)

Grand Deluxe

  • Max. number of persons: 2
  • Area: From 23 m² / 248 sq ft
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone
Rooms

Our restaurants and bars

REISSDORF IM MONDIAL

Type of cuisine: Regional

At the "Reissdorf im Mondial" you can enjoy regional dishes and draught beer in a modern ambience of a Kölsch brewery overlooking the cathedral. We are open daily from 16:00 to 1:00 hours.

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

16:00 - 01:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Legs 11

Type of cuisine: Cafe

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 184 m²

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 80 people

Find out more

Our guest reviews for
Hotel Mondial am Dom Cologne MGallery

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

4,784 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,636 reviews

Lovely, helpful staff

Customer review rating 4.4/5

James Business - 20/03/2020 Confirmed reviews ALL

All very good, and the staff were incredibly helpful and kind.

Dear James G., We very much appreciate your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are always happy to help such nice guests as you are. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandra Zilkenat Assitant Front Office Manager

Reasonably priced compared with similiar standard accommodation

Customer review rating 4.4/5

Anon Couples - 20/03/2020 Confirmed reviews ALL

Firstly this hotel is less expensive but just as good than say the Hilton. The environment is bright, clean and comfortable. The staff are welcoming and do all they can to efficiently sort out any problems.

Dear Bernadette G., We very much appreciate your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandra Zilkenat Assitant Front Office Manager

Great location, decent hotel

Customer review rating 4.4/5

Dudley T. J. Business - 20/03/2020 Confirmed reviews ALL

Friendly reception staff, good restaurant, excellent location.

Dear Dudley Taft J., We very much appreciate your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandra Zilkenat Assitant Front Office Manager

Beautiful room, friendly staff, excellent service

Customer review rating 4.4/5

Emily Couples - 16/03/2020 Confirmed reviews ALL

The hotel is in a fantastic location, easily accessible from the station and the shortest walk to both the city centre and the riverside area, it made getting around very easy. Check-in was smooth, the staff were lovely, even taking the time to show us on a map what areas of the city we might enjoy exploring. The room was beautiful, spacious and spotlessly clean had all of the features and facilities we would need for the weekend. The bed was comfy and the surroundings were quiet. A great hotel experience.

Dear Mrs. M., We very much appreciate your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery. For our team the greatest reward is the satisfaction of our guests. Therefore our team is very happy to read that you had a "very great hotel experience" and were very satisfied with the "fantastic" location, our kind staff an the fresh renovated rooms. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards from Cologne, Marvin Hilgers Guest Relation Manager
Customer review rating 4.4/5

Anonymous Solo - 14/03/2020 Confirmed reviews ALL

Alles war gut.

Sehr geehrter Herr F., vielen Dank, dass Sie sich nach Ihrem Aufenthalt die Zeit genommen haben, uns so eine tolle Bewertung zu schreiben. Wir freuen uns sehr zu lesen, dass Ihnen der Aufenthalt bei uns gefallen hat. Ich werde Ihre Kommentare mit unserem Team teilen, da es für uns die höchste Priorität ist, dass Sie sich in unserem Hotel wohl fühlen. Wir hoffen sehr, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen aus Köln, Clara Karb Guest Relation Agent

Extremely nice hotel, centrally situated, offering great rooms and superb breakfast. We enjoyed our stay very much!

Customer review rating 4.4/5

Ineta Friends - 14/03/2020 Confirmed reviews ALL

Extremely nice hotel, centrally situated and offering great rooms and superb breakfast. We enjoyed our stay very much!

Dear Mrs. O., thank you so much for have taken your time to give us this great review for your stay at the Hotel Mondial am Dom Cologne - MGallery. We are very happy to read, that you had such a wonderful experience with us and you enjoied your time in Cologne. I will share your comments with our entire team. Thank you again for sharing your comments and we hope to welcome you back soon to Cologne. Warm regards, Clara Karb Guest Relation Agent

Crazy and amazing

Customer review rating 4.4/5

Geoff F. Families - 02/03/2020 Confirmed reviews ALL

Having stayed once before, we knew how well-placed this hotel would be as the best possible location for Koln , and it certainly met all our expectations. Friendly, efficient staff able to communicate in English and patiently helpful to those with only basic German language skills. Breakfast is a glorious affair, made easy by the allergen markings on the buffet table with a wonderful selection of gluten-free bread and morning goods. Everything was well organised for the “crazy days” of Karneval.... whacky costumes - anything goes, good but not intrusive security, good fun, great stay.

Dear Mr. F., in the name of our entire Mondial Team we would like to thank you for have chosen us once again and for the time you have taken to write us an detailed and honest feedback. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are lucky that you had a good "Karnevals-time" in our Hotel and were very satisfied with our kind staff and the delicious breakfast. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards from you Mondial team, Marvin Hilgers Guest Relation Manager
Customer review rating 4.4/5

P. Business - 02/03/2020 Confirmed reviews ALL

fine

Dear Gilles P., We very much appreciate your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery. We are glad that you had a pleasant stay and hope to welcome you soon back. Warm regards, Marvin Hilgers Guest Relation Manager

Mondial hotel was the only positive point during my Carnival 2020 experience

Customer review rating 4.4/5

Markos M. Friends - 25/02/2020 Confirmed reviews ALL

fortunately this centrally located hotel was the only positive point during my Carnival 2020 experience ... The totally bad weather,rainy and very windy...,the absolutely closure of everything-shops,museums etc...- but brasseries offering only carnival -sausages and Snitzel...food and the bad quality of the whole Carnival ...poor parade and cheap costumes make us deciding that NEVER AGAIN DURING CARNEVAL DATES VISITING COLOGNE... The hotel is a very good one ,quite centally located,with an excellent breakfast,offering mimozas drink,salmon,omelettes and also fillet tartar...and the personel was very polite and gentle.

Dear Mr. K., We very much appreciate your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery. We regret that due to the Cologne Carnival and the bed weather your trip to Cologne was not as expected. Nevertheless, we are very happy to read that from part our hotel and staff your stay has been satisfied and comfortable. Thank you again for sharing your experience, and we hope to welcome you to anther date back, to demonstrate you how beautiful and interest is Cologne. Warm regards, Marrvin Hilgers Guest Relation Manager

Excellent

Customer review rating 4.4/5

Otto Business - 24/02/2020 Confirmed reviews ALL

Nice and clean room - lobby and lounge area was also good to work.

Dear Mr. O., Thank you very much for your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery. We are very happy to read, that you discribe your stay with us as excellent. Also that you liked our new rooms and the lobby area. It is always a pleasure to receive positive feedback, which I will share with our team. Thank you again for sharing your experience, and we hope your next visit will be soon and as pleasant as the previous one. Warm regards from Cologne, Clara Karb

This is not a typical M gallery hotel.

Customer review rating 4.4/5

David Business - 22/02/2020 Confirmed reviews ALL

The distance from the elevator was too far and shampoo and lotion provided me with reused items. And inside, it was uncomfortable because even slippers were not prepared.

Dear Mr. A., Thank you for taking the time to tell us about your experience at the Hotel Mondial am Dom Cologne - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. That you had used shampoo and lotion in your room ist completely unacceptable. I am really sorry for that. I have already forwarded this to our Housekeeping department, to prevent this type of situation in the future. About the distance to the room, we are always happy to allocate you a room near to the elevator. Same with the slippers, which are not a standard in the room, but can be requested at any time. But of course our reception staff is there 24/7 to help you with any issue you might have. I have already mentioned in your profile your preferences and hope that you will give us another chance in the near future. Kind regards from Cologne, Clara Karb Guest Relation Agent

Great hotel

Customer review rating 4.4/5

Radoslaw Solo - 20/02/2020 Confirmed reviews ALL

Fantastic hotel with ideal location and magnificent and wonderful staff. Thank you!

Dear Mr. K., thank you very much for your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery. We are really happy to read, that you had such a wonderful time at our Hotel. Especially your comment regarding our staff is a huge honor. We have already forwarded your comments to our team. Thank you again for sharing your experience, and we hope to welcome you back soon in Cologne. Warm regards, Clara Karb Guest Relation Agent

What a wonderful hotel

TripAdvisor rating 4.0/5

Radoslaw1972 Solo travel - 20/02/2020 TripAdvisor review

Great hotel with ideal location (close to the cathedral, old town and railway station). The staff were magnificent, fantastic and very nice and very friendly. The breakfast - without objections, is tasty.

Dear Radoslaw, We really appreciate that you have taken the time to write us a feedback here on Tripadvisor. Especially to get such a positive feedback, is a great motivation for our team as our biggest wish is that you have a pleasant and unique stay with us. We are very pleased to read that you were especially with the hospitality of our staff, the central location and the breakfast very satisfied. We hope to welcome you soon back. Warm regards, Marvin Hilgers Guest Relation Manager

Best experience

Customer review rating 4.4/5

Pak C. Couples - 18/02/2020 Confirmed reviews ALL

It’s the best experience for my Europe trip this year. Really appreciate the staff who let us can check in at around 11am, especially after taking 11 hours flight and experienced rainstorm before arrival. Everyone is nice and the breakfast is great too. I will choose MGallery again for the coming Europe trip.

Dear Mr. C., Thank you very much for your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery. It is an honor to recieve such feedback, that you had the best experience of your trip with us. We always do our best, to make you feel as comfortable as possible, so we are very happy to read, that you had such a good time at our hotel. I will share your comments with our team. Thank you so much again for sharing your experience, and we hope your next visit will be soon and as pleasant as the previous one. Warm regards from Cologne, Clara Karb Guest Relation Agent

Mondial 2020

Customer review rating 4.4/5

V. Business - 13/02/2020 Confirmed reviews ALL

Alles gut

Guten Abend V., vielen herzlichen Dank für Ihren Besuch in unserem Hotel Mondial am Dom und die nette Bewertung die Sie uns geschrieben haben. Unserer größter Wunsch ist, dass Sie einen angenehmen Aufenthalt bei uns verbringen und sich besonders von unserem Personal durch eine herzliche und freundliche Art geschätzt fühlen. Daher freuen wir uns riesig, dass Sie besonders mit unserem Personal zufrieden waren und haben diese grandiose Feedback mit dem ganzen Team geteilt. Vielen Dank. Schön, dass Sie einen zufriedenstellenden Aufenthalt bei uns hatten und alles gut war. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Marvin Hilgers Guest Relation Manager

A Wonderful Hotel with Compassionate Staff

Customer review rating 4.4/5

Terri N. Business - 10/02/2020 Confirmed reviews ALL

I have stayed at this property for close to 10 years with my husband while attending the ISM, after my husband passed away I sold a business and did not attend ISM for a few years I have since started a new business and came back to Koln, and decided after 8 years to come back to the Mondial am Dom. I was greeted upon arrival from by Marvin Hilgers, the Guest Relation Manager, who remembered me and my husband from eight years ago. Wow. I felt welcomed and comfortable in my entire stay. Breakfast was always good, the renovated room facing the Dom was great (I stayed for many years when the big dig was happening). The only comment I have was that the Philharmonic crowd and dinner. I chose to eat at the hotel twice and was not able to be seated until 8:00 pm when there is a mass exodus for the Philharmonic . When you go to eat at 8:00 the staff is cleaning up after the last seating and trying to catch their breath that you don't get such great service or food as they had a just had a full house seating. Luckily there are many other options close to the hotel. I also missed not having a Bar to have drink after a long day. Overall it was wonderful and I will always be back when in Koln.

Dear Mrs. N., we would like to thank you very much for your loyalty to our Hotel Mondial am Dom and for the great and detailed feedback. We are very glad to read that you felt "very welcomed and comfortable" during your entire stay and did like very much our fresh renovated Hotel and the great view from the room. Your lovely words we have shared with the entire team as a great motivation. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We regret that due the high demand during the concerts of the philharmony, you could not get a table in our restaurant. We are already in some improvement works to extend our restaurant for be better prepared in situation punctual like this. Thank you very much for your constructive criticism, which is highly appreciated. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards from the Mondial team, Marvin Hilgers Guest Relation Manager

Almost like home away from home

Customer review rating 4.4/5

Anonymous Business - 06/02/2020 Confirmed reviews ALL

Having stayed in this hotel for many, many, times already, I like the friendliness of the staff and the quietness of the hotel. The atmosphere is relaxed and enjoyable.

Dear Mr. J., We would like to thank you once again for your loyalty to our Hotel Mondial am Dom Cologne and the wonderful feedback. Our biggest wish is that you feel at our Hotel like home, so we take it as a high compliment and motivation to read that it is for you "almost like home away from home". Also the lovely word regarding our staff, I am very happy to share it with our team. We hope to welcome you very soon back. Warm regards, Marvin Hilgers Guest Relation Manager

ver yconvenient

Customer review rating 4.4/5

David Business - 31/01/2020 Confirmed reviews ALL

quite good - design of room is odd. a chair that would be impossible to sit in comfortably to relax, a mini-bar that is not stocked (shop downstairs is shut at night, so no good there and I do not want to buy lots of different things in case I want then later. Wardrobe was the smallest I have ever seen in the world, any where. It was fine for one night with one person, but two nights or two people for one night would be the most it could accommodate. breakfast good. restaurant good. Shame the Habana has disappeared (it was my reason for picking your hotel!)

Dear Mr. T., Thank you for taking the time to tell us about your experience at the Hotel Mondial am Dom Cologne - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are glad to read that you were very satisfied with our breakfast buffet and service. Unfortunately due to the Non-Smoking Law we had to make this change. We used this change in a positive way and renovated the complete space to a new fresh coffebar with a great selection of drinks (smoothies, refreshing drinks, teas, coffees, juices, etc. and many delicious snacks. In combination we have taken the drinks out of the minibar, as many guest requested to put their own drinks in and also as you get a much huger variety of drinks now in our Legss11. Outside the opening times you get all this products also at our reception. To prevent any misunderstanding we left a note with this information on all Minibars in the room. Regarding the wardrobe, we also regret that we could not fulfilled your expectations. In our renovation works 2019 we tried to improve the room size feeling with brighter colors and an open bath to the room. So all is fluted with light. However due to that our hotel is a listed building, we could not change the size of the rooms. Thank you very much for your constrictive criticism which we have already passed to the corresponding departments in order to use it for future improvements. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marvin Hilgers Guest Relation Manager

Great location with plenty of shops and restaurants in close proximity

Customer review rating 4.4/5

Anonymous Business - 31/01/2020 Confirmed reviews ALL

Very good. Reception was excellent. Nice breakfast with attentive waiters. Quiet rooms.

Dear Mr. H., We appreciate very much four loyalty as regular guest of our hotel and the lovely feedback you have written us. We are very glad to read, that you had again a comfortable stay with us and were very satisfied with our kind staff especially from the breakfast and reception as also the quiet room. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards from you Mondial team, Marvin Hilgers Guest Relation Manager

superb staff

Customer review rating 4.4/5

Richard F. Business - 30/01/2020 Confirmed reviews ALL

at the heart of staying at your fine hotel is your people from the front desk to the concierge to the waiters at breakfast. i have not been well and they could not have more empathic and helpful. you have also solved the problem of closet space in the room. well done

Dear Mr. f., in the Name of our entire Mondial team we would like to thank you once again for your loyalty for so many years at our Hotel. For our team there is no higher reward, as to get such a wonderful feedback. The wish from our team is to make your stay much comfortable as possible. I already shared these great compliments with the complete team. Thank you so much. We hope to welcome you very soon back to our Mondial family. Warm regards, Marvin Hilgers Guest Relation Manager
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