Hotel Mondial am Dom Cologne MGallery 4 stars

Customer review rating (ALL Rating) 4.6/5 1,640 reviews

Hotel extras

  • An ALLSAFE certified hotel

  • Directly in the old town, between the cathedral and the Rhine

  • The freshest beer in the city in 'Mondial1516'

  • Breakfast on Sundays until 12 PM

  • Two exclusive private dining rooms and outdoor terrace

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Hotel Mondial am Dom Cologne MGallery

Kurt-Hackenberg-Platz 1
50667 COLOGNE
Germany

GPS:50.94009, 6.960014

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms
Near the property
  • Car park

Our accommodation(s)

The hotel has 203 fully renovated rooms, including 6 junior suites with high-quality facilities including Wi-fi, A/C, 49" LED and Sky TV. The bathrooms have mostly walk-in showers.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,640 reviews

TripAdvisor Rating  4.0/5  1,705 reviews

Nice location, good beds

Customer review rating 4.0/5

Robin Friends - Confirmed reviews ALL

Nice reception, good to be able to check in the beginning of the afternoon. Payment for the room was made on beforehand via debit card, which did not appear to the reception on checking out. Did take some time to find that payment, can be smoother.

Dear Mr. Z., We very much appreciate your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Nevertheless, we do have to apologize for the inconveniences during the payment process. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hans Schultheis Guest Relatiojn & Quality Manager

well located

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

quiet, clean, comfortable.

Dear Mrs. B., Thank you for taking the time to tell us about your experience at the Hotel Mondial am Dom Cologne - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Nevertheless, please never hesitate to contact our Front Office team, if there is anything you may need to make your stay with us more convenient. Dear Mrs. B., we appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hans Schultheis Guest Relation & Quality Manager

Good location, nice staff

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Location takes most of the kudos and the staff, especially the colleagues at breakfast !!

Dear Mr. N., We very much appreciate your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Nevertheless, I will share your comments concerning the friendliness and bathrooms supplies in order to serve you better in the future. Thank you again for sharing your experience, we hope to welcome you back soon. Sincerely, Hans Schultheis Guest Relation & Quality Manager

Wonderful stay.

TripAdvisor rating 5.0/5

Philippos16 TripAdvisor review

From the moment I walked through the door,I was met with the loveliest smile and welcome from a lady,who's name began with K-i think it was Karmel.From then on,every member of staff was courteous,professional but most importantly for me,warm.The beds,sheets and duvets are super comfortable and the location of the Hotel was ideal for me-a 3/4 minute walk from the train station.I would love to stay here again-I highly recommend it.

Buena ubicación

Customer review rating 5.0/5

María R. C. M. Solo - Confirmed reviews ALL

My stay was very good and pleasant. But women are mean to ourselves. If I had been a man, they would not have given me that room. I did not ask for one with views of the cathedral, but on the sides there were other better rooms.

Dear Mrs. C., We very much appreciate your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Nevertheless, please do not hesitate to contact me concerning your comments. I would appreciate to get a few more information about your feedback. Mrs. C., we hope to see you soon. Sincerely, Hans Schultheis Guest Relation & Quality Manager

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Other web-users rate our hotel

  • 898 reviews 9.6/10 Location
  • 956 reviews 7.1/10 Room
  • 902 reviews 8.9/10 Service
  • 13 reviews 8.4/10 WiFi
  • 550 reviews 8.4/10 Breakfast
  • 338 reviews 7.4/10 Cleanliness
  • 235 reviews 9.2/10 Vibe
  • 158 reviews 3.3/10 Value

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