Mondial Am Dom Hotel Cologne - MGallery Collection 4.5 stars

Customer review rating (ALL Rating) 4.6/5 2,572 reviews

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Kurt-Hackenberg-Platz 1, 50667 COLOGNE, Germany

Description

Hotel extras

  • Exclusive hotel in Cologne’s old town, close to the cathedral and the Rhine

  • Modern rooms, some with a direct view of the Cologne Cathedral

  • Two exclusive private dining rooms with outdoor terrace

  • 5 conference rooms with natural light, some with outdoor terrace

  • Rich breakfast buffet on weekends until 12 PM

Our accommodation(s)

Hotel location

Mondial Am Dom Hotel Cologne - MGallery Collection

Kurt-Hackenberg-Platz 1
50667 COLOGNE
Germany

GPS:50.94009, 6.960014

Telephone
Fax +49 221 2063527

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Mondial 1516

Dine on seasonal local dishes accompanied by fine Rhineland beers and wines at Mondial 1516, an elegant restaurant with views of imposing Cologne Cathedral.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  2,572 reviews

TripAdvisor Rating  4.0/5  1,803 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Adam C. Couples - Confirmed reviews ALL

Right in the heart off the city, everything is close by

Dear Mr. C., Thank you for your kind words regarding our hotel's location and your positive experience. We are delighted to hear you found everything convenient during your stay. We look forward to welcoming you back to Mondial Am Dom Hotel Cologne. Hans Schultheis Guest Relation & Quality Manager

Customer review rating 4.5/5

Olle B. Families - Confirmed reviews ALL

The square outside the hotel was a bit noisy during the night (it was a weekend). Would be good if you could stream to the TV from your mobile.

Lieber Herr B., Vielen Dank für Ihr positives Feedback zu unserem Service und der Lage des Hotels. Wir bedauern die nächtlichen Lärmbelästigungen und nehmen Ihr Anliegen bezüglich der Streaming-Möglichkeiten zur Kenntnis. Ihre Anregungen sind für uns von großer Bedeutung. Mit freundlichen Grüßen Hans Schultheis Guest Relation & Quality Manager

Customer review rating 5.0/5

Ibrahim T. G. Business - Confirmed reviews ALL

THE ONLY BAD THING IS THAT IT IS HARD TO FIND HOTEL PARKING AND NO ANYSPACE FOR 5 MINUTES TO ASK RECEPTION WHERE TO PARK AND YOURE GENERALLY ALL BOOKED ITS HARD-TO-FIND AVALIABLE ROOMS :/

Dear Ibrahim T. G., Thank you for your positive remarks regarding your stay with us. I appreciate your feedback about the parking situation and the challenges faced when seeking assistance. We strive to ensure a seamless experience for our guests and will consider your insights for future improvements. Hans Schultheis Guest Relation & Quality Manager

Customer review rating 4.5/5

Hugh R. Business - Confirmed reviews ALL

Very central and very close to train station, Nice Decor

Dear Guest, Thank you for your kind words! We’re delighted to hear that you enjoyed our central location and the hotel’s decor. We look forward to welcoming you back to the Hotel Mondial am Dom Cologne – MGallery soon. Warm regards, Alexandra Riedinger Sales Manager

Customer review rating 1.0/5

Kian T. T. Business - Confirmed reviews ALL

Very disappointed with 3-reception staff on 7 October night 22:45. ask for an empty carton to pack msome stuff to DHL out. they say no empty carton here u need to buy from post office. I ask pls can help me maybe tomorrow morning when the delivery comes keep one for me. they all said no so sorry we don't have any carton here. next morning i went to the concierge table n got it. he told me I'll check maybe we have, he when to a room and few cartons were there. i told him thanks you made my day. He's Mr H, Schultheis and i really thanks him. this is a 5 star hotel.

Dear Kian T. T., Thank you for sharing your feedback regarding your recent experience at Mondial Am Dom Hotel Cologne - MGallery Collection. We are pleased to know that you found our location to be perfect. However, I sincerely apologize for the inconvenience you encountered with the reception staff during your request for an empty carton. It is our intention to provide exceptional service to our guests, and I regret that we did not meet your expectations in this instance. Your feedback is invaluable, and we will use it to enhance our service standards. It is encouraging to hear that the concierge was able to assist you the following morning. Thank you for recognizing his efforts. We appreciate your understanding and look forward to welcoming you back in the future. Hans Schultheis Guest Relation & Quality Manager

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Other web-users rate our hotel

  • 1,833 reviews 9.7/10 Location
  • 1,684 reviews 7.9/10 Room
  • 1,650 reviews 9/10 Service
  • 12 reviews 9/10 WiFi
  • 1,003 reviews 8.6/10 Breakfast
  • 660 reviews 8.5/10 Cleanliness
  • 407 reviews 9.1/10 Vibe
  • 291 reviews 7.8/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.