Mondial Am Dom Hotel Cologne - MGallery Collection 4.5 stars

Customer review rating (ALL Rating) 4.6/5 2,351 reviews

Best price
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Kurt-Hackenberg-Platz 1, 50667 COLOGNE, Germany

Description

Hotel extras

  • Exclusive hotel in Cologne's old town, close to the cathedral and the Rhine

  • Modern rooms, some with a direct view of the Cologne Cathedral

  • Two exclusive private dining rooms with outdoor terrace

  • 5 conference rooms with natural light, some with outdoor terrace

  • Rich breakfast buffet on weekends until 12 PM

Our accommodation(s)

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Hotel location

Mondial Am Dom Hotel Cologne - MGallery Collection

Kurt-Hackenberg-Platz 1
50667 COLOGNE
Germany

GPS:50.94009, 6.960014

Telephone
Fax +49 221 2063527

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,351 reviews

TripAdvisor Rating  4.0/5  1,777 reviews

Certificate of excellence 2024

Amazing stay

Customer review rating 5.0/5

Abbie Couples - Confirmed reviews ALL

The hotel was lovely and in a brilliant location. All the staff were extremely helpful. It was a birthday celebration and they did everything to make the trip special. Could ask for more.

Dear Mrs. G., Thank you for your kind words and for choosing to celebrate your birthday with us. We are delighted to hear that our team made your stay memorable and that you enjoyed our location. We look forward to welcoming you back in the future. Hans Schultheis Guest Relation & Quality Manager

Poor

Customer review rating 0.5/5

Pamela B. Families - Confirmed reviews ALL

The water in the bathroom was cold and j contacted receptionist the stated that maintenance had left for the day.

Dear Mrs. B., Thank you for your feedback. I apologize for the inconvenience you experienced with the water temperature, and I understand your frustration regarding the timing of maintenance. I would be delighted if you would contact me personally if you are planning another visit to Cologne. I would be happy to help you with the reservation. Best regards Hans Schultheis Guest Relation & Quality Manager

Good stay

Customer review rating 4.5/5

Marc Families - Confirmed reviews ALL

Location was perfect. Breakfast was very good.

Dear Mr. V., We very much appreciate your comments regarding your stay at the Mondial Am Dom Hotel Cologne - MGallery Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Hans Schultheis Guest Relation & Quality Manager

Great staff

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Concierge was extremely helpful with locating a local doctor.

Dear Mr. S., Thank you for your kind words regarding our staff and the concierge service. We take great pride in assisting our guests, and it is wonderful to hear that we met your needs. Best regards Hans Schultheis Guest Relation & Quality Manager

Excellent New Year Stay

TripAdvisor rating 5.0/5

janettF9423RN TripAdvisor review

We spent a 4 night stay over the New Year This hotel is in a very good location in the centre within easy access to all tourist attractions bars and restaurants- most within walking distance, however, the central railway station is close to the hotel should you wish to travel further afield Everything was excellent from the friendly welcome, spotlessly clean, well equipped room, extremely comfortable bed with warm cosy duvets and excellent plentiful breakfast offering a wide variety of options to suit every taste We had dinner in the restaurant one evening which was also very good Would not hesitate to return

Dear JanettF9423RN, Thank you for your generous feedback regarding your recent stay over New Year at Mondial Am Dom Hotel Cologne. We are delighted to hear that you appreciated our prime location, allowing easy access to various attractions and amenities. It brings us great joy to know that our team's friendly welcome, the cleanliness of your room, and the comfort of the bed contributed positively to your experience. We take pride in offering a diverse breakfast selection to cater to our guests' preferences, and we are pleased that you enjoyed your dining experience in our restaurant as well. Your satisfaction is our top priority, and we are thrilled to hear that you would consider returning. We look forward to welcoming you back in the future. Hans Schultheis Guest Relation & Quality Manager

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Other web-users rate our hotel

  • 1,726 reviews 9.7/10 Location
  • 1,611 reviews 7.7/10 Room
  • 1,595 reviews 9/10 Service
  • 15 reviews 7.4/10 WiFi
  • 1,127 reviews 9/10 Breakfast
  • 641 reviews 8.3/10 Cleanliness
  • 414 reviews 8.9/10 Vibe
  • 296 reviews 7.9/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.