ibis Koeln Messe 3 stars

Customer review rating (ALL Rating) 4.2/5 1,688 reviews

Best price
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Bruegelmannstr.1, 50679 KOELN, Germany

Description

Hotel extras

  • 24/7 cold drinks at the hotel bar

  • Ideal sleep comfort with Sweet Beds by ibis

  • Rich breakfast buffet with regional dishes

  • Hotel in Cologne with an authentic team

  • Air-conditioned rooms

Our accommodation(s)

Hotel location

ibis Koeln Messe

Bruegelmannstr.1
50679 KOELN
Germany

GPS:50.943354, 6.985846

Telephone
Fax +49 221 98931555

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

BAR

How about a freshly tapped Kölsch? In our hotel bar, you can enjoy a variety of drinks around the clock. If you're feeling peckish, we serve tasty snacks such as pizzas, salads, soups or delicious desserts. Just the way you like it!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,688 reviews

TripAdvisor Rating  4.0/5  859 reviews

Average stay

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

Sheet was blocked. Room temperature was not controlled properly with the thermostat.

Dear Mr R., Thank you very much for your stay at our hotel and for taking the time to tell us about your impressions and experiences. We do everything we can to offer you the best quality of service during each of your stays. Your opinion is therefore of great interest to us. Unfortunately, I had to realise that you were not entirely satisfied with our service. You complained about the cleanliness of the bed linen in room 324 and the water in the shower did not drain properly. You also wrote that the price you had paid was more expensive than the daily rate on the day of arrival. I sincerely apologise for the inconvenience caused during your stay and assure you that the lack of cleaning is not a regular occurrence at the ibis Hotel Köln Messe. I have discussed your complaint with our cleaning service provider, who will take this as an opportunity to continue training his cleaners. The shower and the washbasin were also cleared immediately. We have dynamic pricing, where supply and demand regulate the price. As a rule, the price usually goes up, but it can also happen that the price drops due to different circumstances, which is not untypical in today's market situation. Dear R., I would like to formally apologise for any inconvenience caused. As a small gesture of compensation, I would like to offer you 500 Courtesy Points on your ALL LIFESTYLE BONUSCARD account. You can redeem the points for a valuable gift during one of your next stays. We will be delighted if you accept our apology and accept the invitation. To be able to book the points for you, all we need is a positive response from you. If you have any further questions or requests, please do not hesitate to contact me and I look forward to hearing from you. With GUEST-friendly greetings ibis & ibis budget Köln Messe Gordon Kleebaum Cluster Hotel Director all.accor.com/3744 * all.accor.com/7843

Nice staff, great breakfast

Customer review rating 5.0/5

Kevin H. Business - Confirmed reviews ALL

Staff were friendly and helpful, and the breakfast was varied and tasty.

Not great, not terrible. Not very memorable.

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

2000 Canadian for one double bed is kind of harsh. Even during Gamescom peak. Upon arriving, I was given a room that was not cleaned. Staff resolved the issue very quickly. Sometimes the elevators didn't work. The best part was the breakfast.

Dear Mr C., Thank you very much for your stay at our hotel and for taking the time to tell us about your impressions and experiences. We do everything we can to offer you the best possible quality of service during each of your stays. Your opinion is therefore of great interest to us. Unfortunately, I had to realise that you were not completely satisfied with our service and that you had booked the room at the ibis Hotel Köln Messe** with different expectations. You write that the room rate you paid was not justified. During the period of your visit, the international Gamescom was taking place at the Cologne Trade Fair Centre, which is within walking distance. Supply and demand also determine the price in the hotel industry. So you can imagine that demand around the trade fair was particularly high during this period. Nevertheless, our rate was below the average within the 3* competitor market, which was €355 per night - excluding breakfast and the bed tax. The allocation of an uncleaned room - for which I apologise - should not have happened, but this was rectified immediately. I apologise for your dissatisfaction and would like to offer you our ALL LIFESTYLE BONUSCARD. With this membership, you will receive up to 10% discount in almost all hotels of Accor's more than 40 hotel brands, collect valuable points ‘while you sleep’, receive attractive upgrades - depending on your points status - and also always be one of the first to receive information about attractively limited poromotions. You can redeem the points you collect for vouchers or exchange them for airmail. If you accept my invitation, I will set up your free membership and credit the first 1,000 points as Courtesy Points to your ALL Loyalty membership account. You can also find all the information about our ALL LIFSTYLE BONUSACARD here https://all.accor.com/loyalty-program/reasonstojoin/index.de.shtml You can redeem the points for a value voucher during your next stay in almost all Accor brand hotels worldwide, or exchange them for flight vouchers. We would be delighted if you would accept our invitation to issue your valuable ALL LIFESTYLE BONUSCARD and book the points. All we need is a positive response from you. If you have any further questions or requests, please do not hesitate to contact me and I look forward to hearing from you. With GASTfreundlicher Gruß ibis & ibis budget Köln Messe Gordon Kleebaum Cluster Hotel Director all.accor.com/3744 * all.accor.com/7843

Good location

Customer review rating 3.5/5

Paulo Couples - Confirmed reviews ALL

They don't changed the towels the days we Stay there

Well located

Customer review rating 4.5/5

Raka Families - Confirmed reviews ALL

The staff was very kind and helpful, really professional. The room was clean. We did not use the public transport as we had our own bicycles (15 minutes ride to the city centre) but the train station is very close. We did not have breakfast either as we usually prefer to have it outside. We had once dinner at the restaurant, staff was very professional. Thank you all!

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Other web-users rate our hotel

  • 703 reviews 8.5/10 Location
  • 1,206 reviews 5.6/10 Room
  • 922 reviews 8.5/10 Service
  • 29 reviews 7.7/10 WiFi
  • 772 reviews 8.9/10 Breakfast
  • 623 reviews 5.5/10 Cleanliness
  • 265 reviews 4.8/10 Value
  • 79 reviews 5.7/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.