Hotel de l'Opera Hanoi - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.5/5 884 reviews

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Description

Hotel extras

  • Located minutes from Hanoi Opera House & Hoan Kiem Lake

  • 5-Star service and facilities

  • A sleek & contemporary design seeped in history and culture

  • Sophisticated rooms with plush beds, wooden floors, and spacious bathrooms

  • 8-stories indoor atrium - a contemporary architectural marvel with a glass ceiling

Our accommodation(s)

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Hotel location

Hotel de l'Opera Hanoi - MGallery Collection

29 Trang Tien street, Hoan Kiem district
10000 HANOI
Vietnam

GPS:21.024762, 105.855616

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  884 reviews

Customer review rating 4.5/5

Yen H. L. Families - Confirmed reviews ALL

Well located, elegant design, clean room and excellent services. Only one comment for the aircon control which was not working/broken. The room was always too cold and temperature couldn't be adjusted, leaving one option to turn off aircon completely.

Dear Ms. Yen H., Thank you very much for your kind review of our hotel. We are delighted to know that you enjoyed your stay, and we truly appreciate you taking the time to share your experience. We also sincerely appreciate your comment regarding the air-conditioning control, please accept our apologies for the inconvenience caused. We will make sure to share your feedback with our Engineering team for further checking. For any future stay, please do not hesitate to contact our team, as we would be happy to assist and adjust the room temperature to ensure your comfort. We truly appreciate your valuable feedback and hope to have the pleasure of welcoming you back very soon. Sincerely, Alberto J. Lugo-Vina General Manager

Customer review rating 5.0/5

Mehmet O. D. Business - Confirmed reviews ALL

Hotel de l’Opera Hanoi is a wonderful hotel in the heart of the city. The location is perfect, with many attractions, restaurants, and cafes within walking distance. The hotel is clean, stylish, and very comfortable. The staff made me feel welcome throughout my stay, and the overall atmosphere was excellent. If you are looking for a centrally located hotel in Hanoi, this is definitely a great choice. I would gladly stay here again.

Dear Mr. D., Thank you for the great review of our hotel! We are delighted to know that you enjoyed your stay, and we truly appreciate you taking the time to share your experience. We hope to have the pleasure of welcoming you back very soon. Sincerely, Alberto J. Lugo-Vina General Manager

Customer review rating 5.0/5

Kelly H. S. R. Couples - Confirmed reviews ALL

We had to cancel a tour due to unexpected sickness and a back injury so we booked 4 nights at this hotel. The staff have been amazing, so caring and attentive as we needed to rest and recuperate. We stayed in the suite and the bed was super comfortable especially for my husband who was suffering the back injury. I had developed a bad case of the flu. The front desk staff were caring and asked if we were ok. The bar staff who served the afternoon drinks and canapes were delightful and remembered us as we visited every afternoon we were there. A big thankyou to the lovely ladies from house keeping who cleaned and arranged our room, provided our turn down service and evening chocolate, and always asked if we needed anything every night before bed. Thankyou for your kindness and professionalism.

Dear Mrs. R., Thank you very much for your wonderful review of our hotel. We are delighted to know that you enjoyed your stay with us, and we truly appreciate you taking the time to share your kind feedback. Your lovely comments about our team mean a great deal to us and will certainly be shared with everyone. We hope to have the pleasure of welcoming you back again very soon. Warm regards, Alberto J. Lugo-Vina General Manager

Customer review rating 5.0/5

Perry T. S. Couples - Confirmed reviews ALL

All the staff were great in particular the bar staff a special mention to Kim Anh who’s service was outstanding

Dear Mr. S., Thank you for the great review of our hotel! We are delighted to know that you enjoyed your stay, and we truly appreciate you taking the time to share your experience. We hope to have the pleasure of welcoming you back very soon. Sincerely, Alberto J. Lugo-Vina General Manager

Customer review rating 5.0/5

Sylvia P. Friends - Confirmed reviews ALL

Staff very accomodating and heldul

Dear Ms. P., Thank you for the great review of our hotel! We are delighted to know that you enjoyed your stay, and we truly appreciate you taking the time to share your experience. We hope to have the pleasure of welcoming you back very soon. Sincerely, Alberto J. Lugo-Vina General Manager

Other web-users rate our hotel

  • 315 reviews 9.8/10 Location
  • 413 reviews 7.7/10 Room
  • 520 reviews 9.2/10 Service
  • 5 reviews 5.9/10 WiFi
  • 173 reviews 9.2/10 Breakfast
  • 172 reviews 9.2/10 Food
  • 89 reviews 7.1/10 Cleanliness

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