Hotel de l'Opera Hanoi - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.5/5 901 reviews

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Description

Hotel extras

  • Located minutes from Hanoi Opera House & Hoan Kiem Lake

  • 5-Star service and facilities

  • A sleek & contemporary design seeped in history and culture

  • Sophisticated rooms with plush beds, wooden floors, and spacious bathrooms

  • 8-stories indoor atrium - a contemporary architectural marvel with a glass ceiling

Our accommodation(s)

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Hotel location

Hotel de l'Opera Hanoi - MGallery Collection

29 Trang Tien street, Hoan Kiem district
10000 HANOI
Vietnam

GPS:21.024762, 105.855616

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  901 reviews

Customer review rating 5.0/5

Tracey W. Solo - Confirmed reviews ALL

I found the hotel to be beautifully appointed and very boutique style. The room was lovely and comfortable, with my only complaint it’s needs more light as there is no natural light to outside. The restaurant and bar service was also exceptional and I would definitely recommend this hotel.

Dear Ms. W., Thank you very much for your wonderful review of our hotel. We are delighted to know that you enjoyed your stay, and we truly appreciate you taking the time to share your experience. We would also like to share that we offer a variety of room options, including rooms overlooking our inner courtyard for a warm and tranquil ambiance, as well as rooms facing the street with abundant natural sunlight. We understand that each guest has different preferences, and we will certainly take yours into consideration and do our very best to accommodate it on your next visit. We sincerely look forward to the pleasure of welcoming you back again very soon. Sincerely, Alberto J. Lugo-Vina General Manager

Customer review rating 2.5/5

Nellija D. Families - Confirmed reviews ALL

We stayed at the Cupole hotel in SAPA from the ALL accor chain and were completely delighted, so we booked this chain hotel in Hanoi as well and were very disappointed. The rooms were dark, it was impossible to read in the room. The worst pool I have ever experienced - the door was broken, there was a draft, the cascade did not work, there was no service - like in a bad 3* hotel. The only thing that was great here was the breakfast. Completely inadequate money for this hotel, which actually corresponds to 3*

Dear Ms. D., Thank you for taking the time to share your feedback with us. While we are pleased to know that you enjoyed our breakfast, we are genuinely sorry to learn that other aspects of your stay did not fully meet your expectations. At Hotel de l'Opera - MGallery Hanoi, we aim to create a refined and memorable experience for every guest, and we regret that certain elements did not fully reflect this on this occasion. Please rest assured that your comments have been carefully noted and shared with the relevant teams for review and follow-up. It would be our pleasure to have the opportunity to welcome you again and provide you with a stay that better reflects the level of experience we are known for. Kind regards, Alberto J. Lugo-Vina General Manager

Customer review rating 5.0/5

Agnieszka A. S. Couples - Confirmed reviews ALL

It was our first time in Vietnam and what a welcome from everyone in hotel de l’Opera. Room was super comfortable, food delicious and fabulous, kind and knowledgeable staff went way above and beyond to make our stay comfortable!

Dear Ms. S., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Alberto J. Lugo-Vina General Manager

Customer review rating 5.0/5

Rodolphe A. L. P. Business - Confirmed reviews ALL

Prospecting for my upcoming 2027 Vietnam All Inclusive tour

Dear Mr. P., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Alberto J. Lugo-Vina General Manager

Customer review rating 5.0/5

Philippe A. D. Business - Confirmed reviews ALL

Everything was good!!!

Dear Mr. D., Thank you for the lovely review of our hotel! We are delighted to know that you enjoyed your stay, and we truly appreciate you taking the time to share your experience. We hope to have the pleasure of welcoming you back to Hotel de l'Opera Hanoi - MGallery very soon. Sincerely, Alberto J. Lugo-Vina General Manager

Other web-users rate our hotel

  • 328 reviews 9.7/10 Location
  • 426 reviews 7.5/10 Room
  • 537 reviews 9.2/10 Service
  • 173 reviews 9.1/10 Food
  • 165 reviews 8.8/10 Breakfast
  • 91 reviews 6.8/10 Cleanliness
  • 50 reviews 7.1/10 Value
  • 20 reviews 8.7/10 Pool

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