ibis Mogi das Cruzes Shopping Hotel 3 stars

Customer review rating (ALL Rating) 4.4/5 6,278 reviews

ALLSAFE approved hotel

ibis Mogi das Cruzes Shopping
See on a map
+ 14 Services

Hotel extras

  • 2 minutes by car to Geraldo Scavone Bus Terminal

  • 7 minutes drive to Mogi das Cruzes downtown

  • 23 minutes by car to Ayrton Senna Highway

  • 41 minutes to São Paulo International Airport - Garulhos

  • 2 minutes walking from Mogi Shopping.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Mogi das Cruzes Shopping

Av Vereador Narcisio
Yague Guimaraes 372
8780200 mogi das cruzes
brazil

Tel: +551128133800

Check-in from 12h00

Check out up to 12h00

  • Estacao rodoviaria :  Mogi das Cruzes

  • Trem :  Estacao Estudantes

  • By plane

    GUARULHOS CUMBICA At 45km / 27.96 miles

  • By train

    ESTACAO DE TREM At 0.6km / 0.37 miles

GPS :-23.518165, -46.181352

Hotel services

IBIS KITCHEN Non contractual photo

Even the bar provides a relaxing atmosphere; the ibis bar is the ideal place for meetings or taking a minute to relax at any time of day.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
Catering services
  • One Restaurant
  • One Bar
  • Breakfast
    • Buffet Additional charge
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 140 rooms
    • 7 rooms for people with reduced mobility
    • 7 family rooms
    • 7 connecting rooms
    • No non-smoking room
    • 7 floors
  • Languages spoken at the hotel
    • English
    • Spanish
    • Portuguese
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High Speed WiFi
    • WiFi in the communal areas
    • WiFi at the hotel
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Elevator to all floor
  • Desk equipment available
    • Shoe shine machine
Access to property
  • Metrópole Additional charge
    • On site
    • Private

Our accommodation(s)

Our guest reviews for
ibis Mogi das Cruzes Shopping

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

6,278 reviews

TripAdvisor Rating 4.0/5

380 reviews

Excelente localização!

Customer review rating 4.0/5

Claudio F. Business - 14/11/2021 Confirmed reviews ALL

Excellent support team e great location for my needs.

Olá Sr. Claudio, Agradecemos pelo seu feedback. Ficamos muito felizes que o Sr. tenha apreciado sua estada conosco e aguardamos recebê-lo novamente em breve, será muito bem-vindo. Atenciosamente, Rafael Assis Subgerente

Legal

Customer review rating 4.5/5

Anonymous Business - 12/11/2021 Confirmed reviews ALL

Legal

Bom dia, Sr. Tiago Agradecemos os seus comentários no seguimento da sua estada no ibis Mogi das Cruzes Shopping. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço irrepreensível. Iremos reforçar a questão do atendimento da nossa equipe de recepção. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Luciana Barrak Gerente Geral

BAD Service

Customer review rating 0.5/5

Matheus Couples - 04/11/2021 Confirmed reviews ALL

Very bad service. Too much time ( 1 hr ) to make checkin and checkout. People does not have space to park the cars, it is a mess .

Prezado Sr. Matheus, Agradecemos por se dedicar em avaliar nossos serviços. Lamentamos que a prestação de serviços nessa estada, não tenha sido a altura de suas expectativas. Através de seus comentários temos a oportunidade de buscar melhorias constantes. Esperamos ter a oportunidade de recebê-la novamente e dissipar esta imagem. Estamos à disposição. Atenciosamente, Rafael Assis Subgerente

Well located

Customer review rating 5.0/5

Valter Business - 19/09/2021 Confirmed reviews ALL

Everything went well

Dear Valter We very much appreciate your comments regarding your stay at the ibis Mogi das Cruzes Shopping. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luciana Barrak Gerente Geral

Service Was excellent

Customer review rating 4.5/5

Marcelo R. Business - 03/09/2021 Confirmed reviews ALL

From the moment I checked in the service were great.

Dear Marcelo R., We very much appreciate your comments regarding your stay at the ibis Mogi das Cruzes Shopping. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will report your comments regarding the Accor loyalty program Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luciana Barrak Gerente Geral

Well located

Customer review rating 3.0/5

Richard P. Families - 01/09/2021 Confirmed reviews ALL

Hygiene not on top. Towels with very bad smell. Impossible to use. First time in my life I borrowed privately staying in a Hotel

Prezado Sr. Richard, Agradecemos seu comentário referente a sua hospedagem no Hotel Ibis Mogi das Cruzes Shopping. Sentimos muito pelo ponto negativo citado, estamos trabalhando para corrigir e atender cada vez melhor. Atenciosamente, Rafael Assis Subgerente

Boa Estadia

Customer review rating 5.0/5

Osley Friends - 16/07/2021 Confirmed reviews ALL

excellente

Olá Sr. Osley, Agradecemos pelo seu feedback. Ficamos muito felizes que o Sr. tenha apreciado sua estada conosco e aguardamos recebê-lo novamente em breve, será muito bem-vindo. Atenciosamente, Rafael Assis Subgerente

very cold

Customer review rating 2.5/5

Roberto S. Solo - 12/07/2021 Confirmed reviews ALL

The breakfast is very good, the rooms are clean, the shower is good but the service shoud improve.They removed my towels and forgot to replace them.

Prezado Sr.Roberto, Agradecemos seu comentário referente a sua hospedagem em nosso Hotel Ibis Mogi das Cruzes Shopping. Esperamos recebê-lo novamente em breve. Atenciosamente, Rafael Assis Subgerente

Extremely cold inside the room. No heater at all.

Customer review rating 0.5/5

Danny L. Business - 04/07/2021 Confirmed reviews ALL

Inside the room I measured 10•C. Unacceptable. I’ll never get back

Prezado Sr. Daniel, Agradecemos seu comentário referente a sua hospedagem no Hotel Ibis Mogi das Cruzes Shopping. Sentimos muito pelo ponto negativo citado, estamos trabalhando para corrigir e atender cada vez melhor. Atenciosamente, Rafael Assis Subgerente

Not só good

Customer review rating 2.5/5

Rodrigo S. Business - 03/07/2021 Confirmed reviews ALL

Did not have face towel, there was only shower towel !!

Prezado Sr. Rodrigo. Agradecemos seu comentário referente a sua hospedagem no Hotel Ibis Mogi das Cruzes Shopping. Sentimos muito pelo ponto negativo citado, estamos trabalhando para corrigir e atender cada vez melhor. O Hotel Ibis é de categoria econômica e não trabalha com toalha de rosto, porém poderá solicitar toalha a mais na recepção. Atenciosamente, Rafael Assis Subgerente

High price for the quality.

Customer review rating 3.0/5

Raymond Business - 23/06/2021 Confirmed reviews ALL

My stay was fine. But very expensive for what you get. Basic room and although the breakfast was good, no other facilities etc.

Dear Raymond Thank you for taking the time to tell us about your experience at the ibis Mogi das Cruzes Shopping. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Luciana Barrak Gerente Geral

Good stay, friendly staff

Customer review rating 4.0/5

Simone Couples - 20/06/2021 Confirmed reviews ALL

Although the bathroom sink was clogged, overall it was a pleasant stay. Very friendly staff. Good breakfast buffet selection. Pet friendly hotel, we took our dog with us.

Dear Simone J., We very much appreciate your comments regarding your stay at the ibis Mogi das Cruzes Shopping. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luciana Barrak Gerente Geral

excelente estadia e o time de colaboradores é nota 10

Customer review rating 5.0/5

Luis F. Families - 20/05/2021 Confirmed reviews ALL

fantastica

Olá Senhor Luis, Agradecemos os seus comentários no seguimento da sua estada no ibis Mogi das Cruzes Shopping. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipe. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço irrepreensível. Sua família será sempre bem vinda em nosso Hotel. Rafael Assis Subgerente

hidden fees

Customer review rating 2.5/5

Anonymous Business - 09/05/2021 Confirmed reviews ALL

could have stated parking fees beforehand

Prezado Sr. Ricardo. Obrigado por dedicar um tempo para nos contar como foi sua experiência em nosso Hotel Ibis Mogi das Cruzes Shopping. Sentimos muito pelo ponto negativo citado, esperamos ter a oportunidade de recebê-la novamente e dissipar esta imagem. Atenciosamente, Rafael Assis Subgerente
Customer review rating 4.5/5

Gina Couples - 04/05/2021 Confirmed reviews ALL

It was good.. Clean and organized room

Olá Srtª Gina, Obrigado por dedicar um tempo para nos contar como foi sua experiência em nosso Hotel Ibis Mogi das Cruzes Shopping. Estamos contentes que você tenha apreciado sua estada e esperamos vê-la novamente em breve. Atenciosamente, Rafael Assis Subgerente

Boa estadia

Customer review rating 5.0/5

Izabel Business - 16/03/2021 Confirmed reviews ALL

Tranquila

Olá, Srtª Izabel, Agradecemos por seu feedback sobre a hospedagem. Estamos muito comprometidos em fornecer o melhor serviço possível e em tempos de pandemia, tivemos que mudar e aperfeiçoar nosso atendimento e serviços em todos os setores do Hotel e devido a isso, não podemos realizar a limpeza diariamente, e sim de 2 em 2 dias. Agradecemos sua compreensão e e esperamos revê-la em breve. Atenciosamente, Rafael Assis Subgerente

Good location. Good service!

TripAdvisor rating 4.0/5

Jiro T Solo travel - 20/12/2019 TripAdvisor review

Best choice to stay in Mogi das Cruzes. Good location conveniently located near a major Shopping Centre and a supermarket. Staff is always welcoming and helpful. Convenient parking space with valet service.

Dear Jiro Thank you for your hosting review. The opinion of our guests is very important to us. See you later Sincerely Luciana Barrak General manager

Good hotel

TripAdvisor rating 5.0/5

RBCintra Business - 27/05/2019 TripAdvisor review

The bedroom is the right size. The bed is very comfortable. The bathroom is good. The bedroom and bathroom are clean. The attendants are helpful, friendly, and solicitous. The hotel has a paid parking area, with valet parking available.

Dear Guest Thanks for your hosting review. Your opinion is very important to us. See you later. Graciously

Nice Accommodation

TripAdvisor rating 4.0/5

leonirv Family - 27/06/2018 TripAdvisor review

We received an excellent reception on arrival at the hotel, attentive staff. Room quality good, bathroom good but double bed with noise, uncomfortable. Breakfast very good, delicious products. Attention to the staff during our stay at the hotel.

Dear guest We appreciate your feedback. Your opinion is very important to the entire team. We look forward to your next visit to the city. Best regards Luciana Barrak

I Will Contune To Use This Hotel

TripAdvisor rating 5.0/5

Derek S Business - 22/03/2018 TripAdvisor review

An ideal location for the centre of the city and for my purposes of lecturing students. A bonus for me was a Reception staff that speak English. All the staff were courteous, friendly and efficient in what hey did. I was made to feel welcome. The room was spotlessly clean. The silent fridge and safe in each room was a great help. In the past I have used other hotels in this area but now for a few years I have settled on this one. I shall return to it in the future.

dear Guest Thank you for evaluating our services. Your opinion is very important to us. We hope to see you soon. Sincerely Luciana Barrak General manager

Our most recent 20 reviews

In partnership with TripAdvisor