ibis Mogi das Cruzes Shopping Hotel 3 stars

Customer review rating 4.4/5 5,484 reviews

ibis Mogi das Cruzes Shopping
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Room 1

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Children's age

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Hotel extras

  • Advantage 1

  • Advantage 2

  • Advantage 3

  • Advantage 4

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • One dog weighing up to 22 lbs (15 kg) is allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Early check-in/Late check-outPaying
  • Laundry
Catering
  • BreakfastPaying
  • 1 bar(s)
Business services
  • Business center with support staff
  • Copy/print service availablePaying

Hotel location

ibis Mogi das Cruzes Shopping

Av Vereador Narcisio
Yague Guimaraes 372
8780200
mogi das cruzes
brazil

Tel: +551128133800

Fax: (+55)11/28133800

Check-in from 12h00

Check out up to 12h00

  • Estacao rodoviaria :  Mogi das Cruzes

  • Trem :  Estacao Estudantes

  • By plane

    GUARULHOS CUMBICA At 45km / 27.96 miles

  • By train

    ESTACAO DE TREM At 0.6km / 0.37 miles

GPS :-23.518165, -46.181352

Our accommodation(s)

Standard Apartment with one double bed

Accessible room
  • Max. number of persons: 2
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet

Standard Apartment with twin beds

  • Max. number of persons: 2
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet

Standard Apartment with 1 double bed and 1 extra bed for children

  • Max. number of persons: 3
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
Suites

Our restaurants and bars

IBIS KITCHEN

Non contractual photo

Even the bar provides a relaxing atmosphere; the ibis bar is the ideal place for meetings or taking a minute to relax at any time of day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Mogi das Cruzes Shopping

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

5,484 reviews

tripadvisor

TripAdvisor Rating 4.0/5

371 reviews

Very good stay

Customer review rating 4.4/5

Fred C. S. Business - 26/10/2020 Confirmed reviews ALL

the hotel presented an excellent hygiene and service, very important care with the food for breakfast.

Prezado Sr. Fred. Obrigado por dedicar um tempo para nos contar como foi sua experiência em nosso Hotel Ibis Mogi das Cruzes Shopping. Estamos muito comprometidos em fornecer o melhor serviço possível e em tempos de pandemia, tivemos que mudar e aperfeiçoar nosso atendimento e serviços em todos os setores do Hotel, seja no café da manhã, recepção, governança e outros. Esperamos revê-lo em breve. Atenciosamente, Rafael Assis Trainee Gerencial

Very well located

Customer review rating 4.4/5

Cinira B. Families - 25/10/2020 Confirmed reviews ALL

The stay was good. The receptionist was very nice. The only thing we didn’t like it was the breakfast.

Prezada Srª. Cinira. Agradecemos pela sua avaliação referente sua hospedagem em nosso Hotel Ibis Mogi das Cruzes Shopping. Atenciosamente, Rafael Assis Trainee Gerencial

Amamos a estadia

Customer review rating 4.4/5

Vanusa Couples - 25/08/2020 Confirmed reviews ALL

Amamos a estadia no Ibis Mogi Shopping

Prezada Sra. Vanusa Agradeço muito pelos comentários sobre sua hospedagem no Ibis Mogi das Cruzes. Seus comentários serão compartilhados com a nossa equipe. Tenho certeza de que este feedback servirá como incentivo no nosso objetivo de aprimorar continuamente a qualidade de nossos serviços. Obrigada mais uma vez por compartilhar a sua experiência e espero revê-la em breve no Ibis Mogi das Cruzes Atenciosamente, Luciana Barrak Gerente Geral

Good, but the A/C is very noisy.

Customer review rating 4.4/5

Leandro Couples - 04/03/2020 Confirmed reviews ALL

Nice place, but check in was slowly. The atmosphere is good and the room was good and tidy. The problem is the A/C, very noisy.

Dear Leandro Thank you for taking the time to tell us about your experience at the ibis Mogi das Cruzes Shopping. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Luciana Barrak Gerente Geral

Well located, good breakfast

Customer review rating 4.4/5

Lari G. Business - 27/02/2020 Confirmed reviews ALL

I like to stay at Ibis Mogi. It is one of the most nice Ibis I’ve ever been. I would only recommend better maintenance in the rooms because every time I stay there the bathroom lamp was not working. Overall it is a good hotel close to the mall, bar and restaurants.

Dear Larissa G. V., We very much appreciate your comments regarding your stay at the ibis Mogi das Cruzes Shopping. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luciana Barrak Gerente Geral

Well located

Customer review rating 4.4/5

Cesar Business - 27/02/2020 Confirmed reviews ALL

Well located, with good restaurants near.

Dear Cesar Augusto J., We very much appreciate your comments regarding your stay at the ibis Mogi das Cruzes Shopping. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luciana Barrak Gerente Geral

OK

Customer review rating 4.4/5

Patricia Business - 21/02/2020 Confirmed reviews ALL

The rooms are clean but very Spartan - one towel, one roll of toilet paper. No extra towels or tissues. Plastic molded chair. Not a very comfortable stay.

Dear Patricia Thank you for taking the time to tell us about your experience at the ibis Mogi das Cruzes Shopping. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Luciana Barrak Gerente Geral

Well located.

Customer review rating 4.4/5

Pedro B. Business - 18/02/2020 Confirmed reviews ALL

It was amazing!

Dear Pedro We very much appreciate your comments regarding your stay at the ibis Mogi das Cruzes Shopping. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luciana Barrak Gerente Geral

Good stay

Customer review rating 4.4/5

Anonymous Families - 04/02/2020 Confirmed reviews ALL

Very nice as always and as all Ibis I have been. But the bathroom sink was clogged and the blanket was smelling.

Dear Renata Akemi Pereira N., We very much appreciate your comments regarding your stay at the ibis Mogi das Cruzes Shopping. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernanda Santos Trainee Gerencial

Perfect location

Customer review rating 4.4/5

Nelson M. Business - 03/02/2020 Confirmed reviews ALL

Everything is good but probably thinking in the people who is staying for job purposes you should give the breakfast a little bit early, it could be at least beginning at 6:00am. Thanks

Dear Nelson M., We very much appreciate your comments regarding your stay at the ibis Mogi das Cruzes Shopping. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luciana Barrak Gerente Geral

Good location. Good service!

TripAdvisor rating 4.0/5

Jiro T Solo travel - 20/12/2019 TripAdvisor review

Best choice to stay in Mogi das Cruzes. Good location conveniently located near a major Shopping Centre and a supermarket. Staff is always welcoming and helpful. Convenient parking space with valet service.

Dear Jiro Thank you for your hosting review. The opinion of our guests is very important to us. See you later Sincerely Luciana Barrak General manager

Great location in town

Customer review rating 4.4/5

Jta Solo - 18/12/2019 Confirmed reviews ALL

It's perhaps the only safe alternative for customers expecting some sort of international standard hotels in Mogi das Cruzes. Staff is always friendly and the bar is very welcoming.

Dear Renato We very much appreciate your comments regarding your stay at the ibis Mogi das Cruzes Shopping. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luciana Barrak Gerente Geral

Best hotel in that area

Customer review rating 4.4/5

Anders F. Business - 01/12/2019 Confirmed reviews ALL

Small rooms but okay. Staff really nice. Big problems with wifi.

Dear Carl Anders F., We very much appreciate your comments regarding your stay at the ibis Mogi das Cruzes Shopping. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernanda Santos Trainee

Pleasant, but not perfect.

Customer review rating 4.4/5

Felicitas Business - 28/10/2019 Confirmed reviews ALL

The hotel is nice and very clean, but the windows are very cheap, so even in the 9th floor I could hear everything happening on the street. But what annoyed me the most was that you had very, very limited options for vegans, both for breakfast and in your snack bar. It would be so easy to have a plant-based milk and a couple of plant-based spreads! Even a tofu-based omelet is very easy to accomplish. I hope to find more options next time! Thanks!

Dear Felicitas We very much appreciate your comments regarding your stay at the ibis Mogi das Cruzes Shopping. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luciana Barrak Manager

EXCELENTE HOTELARIA

Customer review rating 4.4/5

Anonymous Business - 03/10/2019 Confirmed reviews ALL

SIMPLES E EFICIENTE.

Sr. Antonio, boa tarde! Agradecemos os seus comentários no seguimento da sua estada no ibis Mogi das Cruzes Shopping. Foi com prazer que recebemos as suas felicitações. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o (a) acolher de novo, queira aceitar os nossos melhores cumprimentos. Fernanda Santos Sub gerente

Good

Customer review rating 4.4/5

Alvaro C. Business - 30/09/2019 Confirmed reviews ALL

2 problems I faced: 1. the shower had temperature fluctuations every 2-3 minutes - it got cold, then hot, then returned to its original temperature 2.When I read about the hotel at the agency, I did not see that parking was paid beyond the amount of the accommodation, and I was charged a same fee per day even though I left the car out one of the nights Check in and out and other services were good.

Dear Alvaro We very much appreciate your comments regarding your stay at the ibis Mogi das Cruzes Shopping. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luciana Barrak Gerente Geral

Great cost-benefit

Customer review rating 4.4/5

Olga Business - 15/09/2019 Confirmed reviews ALL

good clean basic hotel with the best location

Dear Olga We very much appreciate your comments regarding your stay at the ibis Mogi das Cruzes Shopping. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luciana Barrak Gerente Geral

Very good

Customer review rating 4.4/5

Denilson L. Business - 13/09/2019 Confirmed reviews ALL

The quality of Ibis services was kept in Mogi unit

Dear Denilson We very much appreciate your comments regarding your stay at the ibis Mogi das Cruzes Shopping. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luciana Barrak Gerente Geral
Customer review rating 4.4/5

Anonymous Business - 08/09/2019 Confirmed reviews ALL

Service, safety and always smile people

Dear Jesus C., We very much appreciate your comments regarding your stay at the ibis Mogi das Cruzes Shopping. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luciana Barrak Gerente Geral
Customer review rating 4.4/5

Anonymous Business - 17/08/2019 Confirmed reviews ALL

Clean and comfortable rooms. Early check in available.

Dear Richard Mark A., We very much appreciate your comments regarding your stay at the ibis Mogi das Cruzes Shopping. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luciana Barrak Gerente Geral

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