Ibis Jacareí 3 stars
Customer review rating (ALL Rating) 4.4/5 1,005 reviews
11 minutes by car to Jacareí Bus Terminal
20 minutes by car to São José dos Campos Airport
14 minutes by car to BR 116 highway
1 hour drive to Guarulhos International Airport - GRU
14-minute drive to access Presidente Dutra Highway
ALLSAFE approved hotel
Rua Tiradentes 299
12308470 JACAREÍ
Brazil
AEROPORTO INTL DE GUARULHOS At 63km / 39 miles
RODOVIARIA At 4km / 2 miles
RODOVIARIA At 4km / 2 miles
GPS:-23.306443, -45.962254
Check-in from - Check out up to
THE IBIS KITCHEN GRILL RESTAURANT IS THE MOST MODERN IN THE ENTIRE CHAIN, WITH A VARIED MENU TO CATER TO EVERY ASPECT OF YOUR MEAL IN A MODERN AND WELCOMING SETTING.
NO MATTER WHAT TIME OF THE DAY OR NIGHT, THE IBIS BAR IS THE PERFECT PLACE FOR MEETINGS OR A LITTLE DOWNTIME, SERVING SNACKS, QUICK DISHES, SOUPS AND DRINKS.
Accessible room
Well located, but not so clean
Customer review rating 3.5/5
Ana Business - Confirmed reviews ALL
Dear Ms. R., We very much appreciate your comments regarding your stay at the ibis Jacarei. We are very sorry that your experience did not live up to your expectations. At Ibis, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please be assured that we are taking appropriate steps to resolve the issue and prevent future occurrences. Thank you for sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future. Yours sincerely, Elias Fajardo, General manager.
Average accommodations
Customer review rating 2.5/5
Evzen C. Business - Confirmed reviews ALL
Dear Mr. T., Thank you for taking the time to tell us about your experience at the ibis Jacarei. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elias Fajardo General Manager.
Efficient service
Customer review rating 4.5/5
Luciano S. Families - Confirmed reviews ALL
Dear Mr. S., We very much appreciate your comments regarding your stay at the ibis Jacarei. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elias Fajardo General Manager.
Bland rooms, bathroom had 1 towel & 1 bar of soap.
Customer review rating 3.0/5
Alexander P. Solo - Confirmed reviews ALL
Dear Mr. P., Thank you for taking the time to tell us about your experience at the ibis Jacarei. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elias Fajardo General Manager.
Good Stay
Customer review rating 4.5/5
Gabriel F. D. S. M. Business - Confirmed reviews ALL
Dear Mr. M., We very much appreciate your comments regarding your stay at the ibis Jacarei. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elias Fajardo General Manager.
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