Ibis Jacareí Hotel 3 stars

Customer review rating (ALL Rating) 4.5/5 3,100 reviews

ALLSAFE approved hotel

Ibis Jacareí
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+ 16 Services

Hotel extras

  • 11 minutes by car to Jacareí Bus Terminal

  • 20 minutes by car to São José dos Campos Airport

  • Advantage 3

  • 1 hour drive to Guarulhos International Airport - GRU

  • 14-minute drive to access Presidente Dutra Highway

Hotel location

Ibis Jacareí

Rua Tiradentes 299
Centro
Jacareí, SP
12308470 jacareí
brazil

Fax: (+55)1230232100

Check-in from 12h00

Check out up to 12h00

  • By plane

    AEROPORTO INTL DE GUARULHOS At 63km / 39 miles

  • By boat

    RODOVIARIA At 4km / 2 miles

  • By train

    RODOVIARIA At 4km / 2 miles

GPS:-23.306443, -45.962254

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

IBIS KITCHEN GRILL Non contractual photo

THE IBIS KITCHEN GRILL RESTAURANT IS THE MOST MODERN IN THE ENTIRE CHAIN, WITH A VARIED MENU TO CATER TO EVERY ASPECT OF YOUR MEAL IN A MODERN AND WELCOMING SETTING.

Our accommodation(s)

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum capacity: 100 people

  • Maximum banquet capacity: 48 people

Find out more

Our guest reviews for
Ibis Jacareí

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

3,100 reviews

Good Stay

Customer review rating 4.5/5

Gabriel F. D. S. M. Business - 29/10/2021 Confirmed reviews ALL

A great stay, very comfortable bed, great reception even arriving at dawn I was very well attended.

Dear Mr. M., We very much appreciate your comments regarding your stay at the ibis Jacarei. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elias Fajardo General Manager.

There were no pillows to all guests in my room

Customer review rating 3.5/5

Marco A. Families - 18/10/2021 Confirmed reviews ALL

We requested pillows but there was none avaiable

Prezado Sr. Marco. Agradecemos a sua avaliação no seguimento da sua estada no ibis Jacareí. Foi com prazer que recebemos o seu feedback. Não deixaremos de partilhar as suas sugestões com toda a equipe, pois elas nos ajudam a aprimorar cada vez mais a qualidade de nossos serviços. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Atenciosamente, Elias Fajardo. Gerente Geral.

Good stay

Customer review rating 5.0/5

Jonas B. Families - 14/10/2021 Confirmed reviews ALL

Excellent Ibis experience.

Dear Mr. Junior, We very much appreciate your comments regarding your stay at the ibis Jacarei. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elias Fajardo General Manager.

Conveniente located, new construction

Customer review rating 3.5/5

Anonymous Business - 30/09/2021 Confirmed reviews ALL

Located downtown, the hotel is conveniently located to access most city areas, though one might be compelled drive to eat.

Dear Mr. A., We very much appreciate your comments regarding your stay at the ibis Jacarei. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elias Fajardo General Manager.

Comfortable and Convenient

Customer review rating 4.5/5

Ebs Business - 24/08/2021 Confirmed reviews ALL

I spent three nights. Nice breakfast and very helpful personnel.

Dear Mr. S., We very much appreciate your comments regarding your stay at the ibis Jacarei. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elias Fajardo General Manager.

Business Stay

Customer review rating 3.0/5

Mauricio B. Business - 11/08/2021 Confirmed reviews ALL

The hotel facilities is nice for a brief stay. The breakfast has several meal options and well served. The room is very clean and towels changed everyday. The main problem is the air conditioned system that is cool only and there is no option for FAN and HEAT, the forecast during my stay was below 8°C and room was too freezing. The hotel location is terrible, far from major companies and far from Dutra Freeway, The traffic is jammed almost all day and you spend 30 minutes to cross the city to get access to Dutra freeway. The neighborhood streets are dirty and not pedestrian friendly. I tried to run in city public park but it is far. The hotel should be near Dutra exit like Vila Branca.

Dear Mr. B., Thank you for taking the time to tell us about your experience at the ibis Jacarei. I am sorry that your experience did not meet your expectations. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elias Fajardo General Manager
Customer review rating 5.0/5

Roze Solo - 09/08/2021 Confirmed reviews ALL

Extremely satisfied.

Dear Ms P., We very much appreciate your comments regarding your stay at the ibis Jacarei. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elias Fajardo General Manager

Good stay

Customer review rating 4.0/5

Carolina C. Couples - 07/03/2021 Confirmed reviews ALL

The room was clean, the bed was good, the breakfast was delicious, but the location wasn’t so good, looked a little dangerous and there was a party in front, it was noisy during the whole night, I couldn’t sleep well. I could hear noises from inside the hotel as well.

Dear Ms. Carolina We very much appreciate your comments regarding your stay at the ibis Jacarei. It is always a pleasure to receive feedbacks by our gests. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thanks again for sharing your experience and we hope your next visit will be more enjoyable than the previous one.. Sincerely, Elias Fajardo General Manager

Very good in general

Customer review rating 4.0/5

Marco Families - 27/02/2021 Confirmed reviews ALL

Nice time

Dear Mr. Marco. We very much appreciate your comments regarding your stay at the ibis Jacarei. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elias Fajardo General Manager

well located amazing stay

Customer review rating 4.5/5

Tiago G. Solo - 02/02/2021 Confirmed reviews ALL

was good overall in times of pandemic

Dear Mr. Tiago, We very much appreciate your comments regarding your stay at the ibis Jacarei. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elias Fajardo General Manager.

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