Ibis Jacareí 3 stars

Customer review rating (ALL Rating) 4.5/5 890 reviews

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Ibis Jacareí - Image 1
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Rua Tiradentes 299, 12308470 JACAREÍ, Brazil

Description

Hotel extras

  • 11 minutes by car to Jacareí Bus Terminal

  • 20 minutes by car to São José dos Campos Airport

  • 14 minutes by car to BR 116 highway

  • 1 hour drive to Guarulhos International Airport - GRU

  • 14-minute drive to access Presidente Dutra Highway

Our accommodation(s)

Hotel location

Ibis Jacareí

Rua Tiradentes 299
12308470 JACAREÍ
Brazil

GPS:-23.30602, -45.96219

Telephone
Fax +55 12 3023-2100

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

IBIS KITCHEN GRILL

Non contractual photo

THE IBIS KITCHEN GRILL RESTAURANT IS THE MOST MODERN IN THE ENTIRE CHAIN, WITH A VARIED MENU TO CATER TO EVERY ASPECT OF YOUR MEAL IN A MODERN AND WELCOMING SETTING.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  890 reviews

TripAdvisor Rating  4.5/5  77 reviews

Good hotel, good service, excellent people, but internet access sucks

Customer review rating 3.0/5

Daluan Families - Confirmed reviews ALL

Overall, it is a very good hotel, with good service and people going the extra mile for their guests. The only negative point I experienced was internet access. The signal is very strong in the corridors, but inside the room, as you approach the desk, the drops significantly and even accessing an email is challenging. As a reference, I was in the 9th floor. I think this could be solved perhaps by re-arranging the Wi-fi antennas.

Dear David C., Thank you for taking the time to tell us about your experience at the ibis Jacarei. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ernesto Camargo Müzel de Moura Gerente Geral Ibis Jacareí

WRONG CHARGING

Customer review rating 0.5/5

Tiago Business - Confirmed reviews ALL

I took 4 bottles of water. I only consumed 3 and notified the attendant. Even so, 4 waters were charged.

Obrigado Tiago, por avaliar e comentar sobre sua hospedagem no ibis Jacareí. Lamentamos não ter atendido suas expectativas, nosso frigobar fica desabastecido para que o hospede possa escolher o que deseja consumir e assim levar para o apartamento, porem não aceitamos devoluções dos itens retirados. Atenciosamente Ernesto Camargo Müzel de Moura Gerente Geral Ibis Jacareí

Very good Ibis Hotel

TripAdvisor rating 5.0/5

costadellom Solo travel - TripAdvisor review

This a great Ibis Hotel ! It is slight new at the area and the bedrooms are just great . It is the essential ibis Hotel , classic but chic . The staff are FANTASTIC! Breakfast is a must . Every floor of the hotel is super clean . The housekeeping team takes a great care on keeping it tidy. I am definitely visiting again !

Obrigado Thiago, por avaliar e comentar sobre sua hospedagem no ibis Jacarei, esteja certo que seus comentários foram compartilhados com nossa equipe! É para nós muito bom receber impressões positivas da estada conosco. Volte sempre que estiver na região, estaremos a sua espera! Atenciosamente Ernesto Moura

Cozy and comfy

Customer review rating 5.0/5

Marco Business - Confirmed reviews ALL

Silent, good coffee break and comfortable bed, not too soft.

Obrigado Marco, por avaliar e comentar sobre sua hospedagem no ibis Jacareí. Muito bom saber que atendemos suas expectativas! Volte sempre que estiver na região, estaremos a sua espera! Atencciosamente Ernesto Camargo Müzel de Moura Gerente Geral Ibis Jacareí

Check-in

Customer review rating 3.5/5

Mario S. Couples - Confirmed reviews ALL

I checked in online but even so, they asked me a LOT of things, data they already had

Ola! Agradeço muito pelos comentários sobre sua hospedagem. Seus comentários serão compartilhados com a nossa equipe. Tenho certeza de que este feedback servirá como incentivo no nosso objetivo de aprimorar continuamente a qualidade de nossos serviços. Obrigada mais uma vez por compartilhar a sua experiência e espero revê-lo em breve. Atenciosamente, Maria Santos. Supervisora Operacional.

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Other web-users rate our hotel

  • 138 reviews 9.2/10 Location
  • 307 reviews 5.9/10 Room
  • 332 reviews 8.8/10 Service
  • 7 reviews 0/10 WiFi
  • 232 reviews 8.6/10 Breakfast
  • 162 reviews 6.8/10 Cleanliness
  • 55 reviews 8.9/10 Vibe
  • 45 reviews 8.3/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.