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Ibis Jacareí Hotel 3 stars

Customer review rating 4.5/5 2,326 reviews
Ibis Jacareí
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+ 15 Services
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Room 1

Number of guests
Children's age

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Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • One dog weighing up to 22 lb (15 kg) is allowed.Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Early check-in/Late check-outPaying
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • 3 meeting room(s)
  • Congresses/conventions

Hotel location

Ibis Jacareí

Rua Tiradentes 299
12308470
jacareí
brazil

Tel: +5512 30232100

Fax: (+55)12 30232100

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    AEROPORTO INTL DE GUARULHOS At 63km / 39 miles

  • By boat

    RODOVIARIA At 4km / 2 miles

  • By train

    RODOVIARIA At 4km / 2 miles

GPS :-23.306443, -45.962254

Our accommodations

Accessible room

STANDARD APARTMENT WITH 1 DOUBLE BED.

  • Max. number of persons: 2
  • Area: From 13m²
  • Wireless internet in your room

STANDARD APARTMENT WITH TWIN BEDS.

  • Max. number of persons: 2
  • Area: From 13m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room

STANDARD APARTMENT WITH A DOUBLE BED AND AN ADDITIONAL BED FOR CHILDREN UP TO 11 YEARS OLD.

  • Max. number of persons: 2
  • Area: From 13m²
  • Wireless internet in your room

Our restaurants and bars

IBIS KITCHEN GRILL

Type of cuisine: Regional

THE IBIS KITCHEN GRILL RESTAURANT IS THE MOST MODERN IN THE ENTIRE CHAIN, WITH A VARIED MENU TO CATER TO EVERY ASPECT OF YOUR MEAL IN A MODERN AND WELCOMING SETTING.

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

IBIS KITCHEN

Photo non contractuelle / Strictly non binding

NO MATTER WHAT TIME OF THE DAY OR NIGHT, THE IBIS BAR IS THE PERFECT PLACE FOR MEETINGS OR A LITTLE DOWNTIME, SERVING SNACKS, QUICK DISHES, SOUPS AND DRINKS.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum capacity: 100 people

  • Maximum banquet capacity: 48 people

Find out more

Our guest reviews for
Ibis Jacareí

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

2,326 reviews

Everything was amazing

Customer review rating 4.5/5

Yuri Business - 13/02/2020 Confirmed reviews ALL

The room was amazing, the breakfast was incredible, the worst part was to leave

Dear Ms. Yuri. We very much appreciate your comments regarding your stay at the ibis Jacarei. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another stay with us. Sincerely, Elias Fajardo General Manager.

Fantastic

Customer review rating 4.5/5

Fabio R. Couples - 11/01/2020 Confirmed reviews ALL

Always great!

Dear Mr Fabio We very much appreciate your comments regarding your stay at the ibis Jacarei. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kathleen Neves Assistant Manager

Satisfied

Customer review rating 4.5/5

Vivian S. M. Solo - 26/11/2019 Confirmed reviews ALL

It was a good experience. The room was clean, and had all that I needed. The only thing is that the comforter had a bloodstain on it. I have eaten an cheese omelete on dinner, but it was too expensive and there was too much cheese on it... only cheese, I could say! Other point is that you should give this form in brazilian portuguese name. If you do so, maybe more people will be able to answer these questions.

Dear Ms. Viviane Soares M., Thank you for taking the time to tell us about your experience at the ibis Jacarei. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elias Fajardo. General Manager.

Excelente

Customer review rating 4.5/5

Luciana Solo - 17/11/2019 Confirmed reviews ALL

Tranquila

Prezada Sra Luciana. Obrigado pela preferência e pelo feedback sobre sua hospedagem no Ibis Jacareí. Para nós é sempre um privilégio poder saber a opinião de nossos hóspedes. Continuaremos trabalhando para oferecer sempre um serviço de ótima qualidade aos nossos hóspedes, e contamos com sua presença novamente em breve. Atenciosamente, Elias Fajardo, Gerente Geral.

O hotel atendeu as minhas expectativas como hospede.

Customer review rating 4.5/5

Luiz C. G. M. Business - 04/11/2019 Confirmed reviews ALL

O hotel atendeu as minhas expectativas como hospede.

Prezado Sr. Luiz. Agradecemos por compartilhar sua avaliação de hospedagem no Hotel Ibis Jacareí. Foi um grande prazer recebê-lo no hotel, e ficamos muito felizes que tenha gostado de sua hospedagem conosco. Esperamos revê-lo em breve. Atenciosamente, Elias Fajardo, Gerente Geral.

Good

Customer review rating 4.5/5

Rafael Friends - 17/09/2019 Confirmed reviews ALL

The only problem was the breakfast, besides it was good, we have not many options. I stayed in many ibis budget with much better breakfasts...

Dear Ms. Lisandra. Thank you for your comments following your stay at ibis Jacarei. We are very sorry that your experience was not satisfactory with our breakfast. Please accept our sincere apologies. We are working daily to improve our services more and more, and your feedback is very important to us. Looking forward to welcoming you again, please accept our best regards. Elias Fajardo, General manager.

Elevator not working

Customer review rating 4.5/5

Anonymous Families - 04/09/2019 Confirmed reviews ALL

One of those elevator was not working properly! Capacity is for 6 people and just goes up/down with two adults!

Dear Ms Z.. We very much appreciate your comments regarding your stay at the ibis Jacarei. We inform that the technical team has already been called to solve the problem with the elevator. Thanks again for sharing your experience, and we hope that on your next visit we can provide you with a better experience than the last. Regards, Elias Fajardo. Gerente Geral

Very nice stay

Customer review rating 4.5/5

James K. Friends - 15/08/2019 Confirmed reviews ALL

Very contemporary decoration with a good taste of colors.

Dear James k., We very much appreciate your comments regarding your stay at the ibis Jacarei. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elias Fajardo. Gerente Geral

Great location.

Customer review rating 4.5/5

Marcos Business - 31/07/2019 Confirmed reviews ALL

Great location and comfortable room. The problem is related to toilet trash should have a lid. The room is comfortable but there are lots of furniture. It becomes a tight room. Hotel staff could be a little more polite and attentive. Overall, it's very nice.

Dear Mr. Marcos, We very much appreciate your comments regarding your stay at the ibis Jacarei. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elias Fajardo Gerente Geral

¯_(ツ)_/¯

Customer review rating 4.5/5

Leo Friends - 22/07/2019 Confirmed reviews ALL

I arrived, slept, and left

Dear Leonardo D., We very much appreciate your comments regarding your stay at the ibis Jacarei. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elias Fajardo Gerente Geral

regular

Customer review rating 4.5/5

Anonymous Business - 30/06/2019 Confirmed reviews ALL

I have been claiming my receipt for frigobar items and it is not available at the frontdesk and the email with receipt is always late

Dear Mr. Paulo. Thank you for taking the time to tell us about your experience at the ibis Jacarei. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elias Fajardo Gerente Geral

ok

Customer review rating 4.5/5

Luiz I. Families - 27/06/2019 Confirmed reviews ALL

The experience was ok to below average. My first inconvenient came as soon as I arrived. During the check-in the host couldn't find my reservation done through Accor app. The key was not ready for me and took me a while to get it. The second inconvenient I was not expecting a room without room service, so I got a little disappointed that a hotel like that hasn't this service.

Dear Marina S., Thank you for taking the time to tell us about your experience at the ibis Jacarei. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elias Fajardo Gerente Geral

Amazing Time!

Customer review rating 4.5/5

Marcel C. A. G. Couples - 27/06/2019 Confirmed reviews ALL

Very nice staffs!! Very good room design. Extremely clean room.

Dear Mr. Marcel. We very much appreciate your comments regarding your stay at the ibis Jacarei. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elias Fajardo Gerente Geral

Great

Customer review rating 4.5/5

Fabio R. Couples - 04/06/2019 Confirmed reviews ALL

Great service, great locations,

Dear Mr. Fabio, We very much appreciate your comments regarding your stay at the ibis Jacarei. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elias Fajardo Gerente Geral

Unpleasant

Customer review rating 4.5/5

Fabio Couples - 04/06/2019 Confirmed reviews ALL

Few employes, check in was so slow.

Dear Mr. Fabio Thank you for taking the time to tell us about your experience at the ibis Jacarei. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elias Fajardo, Gerente Geral.
Customer review rating 4.5/5

Anonymous Business - 16/03/2019 Confirmed reviews ALL

Everything is okay

Dear Mr. Luiz S., We very much appreciate your comments regarding your stay at the ibis Jacarei. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elias Fajardo. Gerente Geral.

no organization

Customer review rating 4.5/5

Uayrey Business - 01/03/2019 Confirmed reviews ALL

poor

Dear Kazu M H., Thank you for taking the time to tell us about your experience at the ibis Jacarei. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elias Fajardo Gerente Geral

Always a good experience

Customer review rating 4.5/5

David C. Couples - 22/12/2018 Confirmed reviews ALL

I've been in this hotel 4 times already and always had a good experience. The employees are always ready to help you and support your needs. The Ibis rooms are small but very clean; breakfast is good; there is enough parking space for your car; the bed is good and the shower excellent. The air conditioner cools enough the room even in the warmest days in the city. If possible, try to avoid the rooms that take direct sun hit in the afternoon. Two suggestions: include more towels in the room, a couple of towel hangers in the bathroom, and change the company hired for the guests request of dry cleaning - they didn't do a good job at all.

The greatest staying in Jacarei

Customer review rating 4.5/5

Rafael Business - 16/11/2018 Confirmed reviews ALL

Clean room with friendly staffs

Very Friendly

Customer review rating 4.5/5

Charles P. Families - 15/10/2018 Confirmed reviews ALL

Good cost/benefit... everyone was very friendly and everything worked out well, according to expectations.

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