Ibis Jacareí 3 stars

Customer review rating (ALL Rating) 4.4/5 846 reviews

Best price
guarantee
Ibis Jacareí - Image 1
Ibis Jacareí - Image 2
Ibis Jacareí - Image 3
Ibis Jacareí - Image 4
Rua Tiradentes 299, 12308470 JACAREÍ, Brazil

Description

Hotel extras

  • 11 minutes by car to Jacareí Bus Terminal

  • 20 minutes by car to São José dos Campos Airport

  • 14 minutes by car to BR 116 highway

  • 1 hour drive to Guarulhos International Airport - GRU

  • 14-minute drive to access Presidente Dutra Highway

Our accommodation(s)

Hotel location

Ibis Jacareí

Rua Tiradentes 299
12308470 JACAREÍ
Brazil

GPS:-23.30602, -45.96219

Telephone
Fax +55 12 3023-2100

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

IBIS KITCHEN GRILL

Non contractual photo

THE IBIS KITCHEN GRILL RESTAURANT IS THE MOST MODERN IN THE ENTIRE CHAIN, WITH A VARIED MENU TO CATER TO EVERY ASPECT OF YOUR MEAL IN A MODERN AND WELCOMING SETTING.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  846 reviews

TripAdvisor Rating  4.5/5  77 reviews

Experience in Íbis has been better before

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

1) Hygienic shower in the toilet was not in function 2) Drinkable water options available very poor and very expensive. Only in cans or small paper package 3) Hotel restaurant without options, only buffet 4) Elevators sometimes out of function. Difficult for me, my room was in 9th floor

Dear Waldemiro W., Thank you for taking the time to tell us about your experience at the ibis Jacarei. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ernesto Camargo Müzel de Moura Gerente Geral Ibis Jacareí

Disorganized breakfast, rooms constantly dirty and lacking basic items.

Customer review rating 1.0/5

Gabriel Business - Confirmed reviews ALL

Throughout my stay, breakfast was a mess. Tables were always unavailable because they were dirty, basic items such as forks, papers and glasses were missing, I believe that 90% of the time I couldn't get a fork to eat. In addition, the elevators were constantly out of order, so that employees had to go down and up the stairs at arrival and departure times. We had employees of a certain age who had to climb 10 flights of stairs. The room often lacked towels, soap and shampoo. The cleanliness was also lacking. Wifi with many problems, dropping and poor connection. We had to re-route the connection practically every day to be able to work from the hotel.

Dear Gabriel Henrique R., Thank you for taking the time to tell us about your experience at the ibis Jacarei. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ernesto Camargo Müzel de Moura Gerente Geral Ibis Jacareí

Good stay

Customer review rating 4.0/5

Carlos B. Business - Confirmed reviews ALL

I have felt good.

Obrigado Carlos, por avaliar e comentar sobre sua hospedagem no ibis jacareí. Sempre muito bom receber impressões positivas da estada conosco. Seus comentários são importantes para nós e foram compartilhados com nossa equipe. Volte sempre que estiver na região, estaremos a sua espera! Atenciosamente Ernesto Camargo Müzel de Moura Gerente Geral Ibis Jacareí

Boa estadia

Customer review rating 3.0/5

Marlon Business - Confirmed reviews ALL

Jantar regular.

Obrigado Marlon, por avaliar e comentar sobre sua hospedagem no ibis Jacareí. Lamentamos não ter antendido suas expectativas com relação ao nosso jantar. Seus comentários são importantes para nós e foram compartilhados com nossa equipe. Atenciosamente Ernesto Camargo Müzel de Moura Gerente Geral Ibis Jacareí

boa estadia

Customer review rating 4.0/5

Silvio T. Business - Confirmed reviews ALL

satisfatoria

Obrigado Silvio, por avaliar e comentar sobre sua hospedagem no ibis Jacareí. Sempre muito bom receber impressões positivas da estada consoco e saber que atendemos suas expectativas. Volte sempre que estiver na região, estaremos a sua espera! Atenciosamente Ernesto Camargo Müzel de Moura Gerente Geral Ibis Jacareí

In partnership with TripAdvisor

Other web-users rate our hotel

  • 126 reviews 9.6/10 Location
  • 296 reviews 5.5/10 Room
  • 305 reviews 8/10 Service
  • 12 reviews 3/10 WiFi
  • 220 reviews 8.1/10 Breakfast
  • 161 reviews 6.2/10 Cleanliness
  • 46 reviews 8/10 Vibe

Powered by Trustyou

Our other establishments nearby

All our hotels in Jacareí

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.