Dear Mr. D. Thank you for this lovely review! “I like everything”: it’s hard to imagine a simpler or more effective compliment. We are delighted that you enjoyed your stay at the Cour du Corbeau so much, and we would like to thank you sincerely for your trust. Anne Gerber Manager Hôtel Cour du Corbeau MGallery Collection****

Dear Mr. W., Thank you for this lovely review and for your very positive feedback. We are delighted that you enjoyed the character of our hotel, the comfort and cleanliness of your room, and the hotel’s location. We are also particularly pleased by your compliments regarding the attentiveness and kindness of our team. And knowing that our breakfast lived up to your expectations is the perfect finishing touch to this lovely review. Thank you once again for your trust, and we look forward to welcoming you back to the Cour du Corbeau. Anne Gerber Manager Hôtel Cour du Corbeau MGallery Collection****

Dear Mr. M., Thank you for this wonderful review and for this lovely summary of your experience. ‘History, character and exceptional hospitality’: three words that perfectly capture the spirit of the Cour du Corbeau. We are delighted that you appreciated what makes our hotel so special. Thank you once again for placing your trust in us. Anne Gerber Manager Hôtel Cour du Corbeau MGallery Collection****

Dear Mr. S., Thank you for this lovely review! We are delighted that you had a pleasant stay at the Cour du Corbeau and that our location allowed you to make the most of Strasbourg. We look forward to welcoming you back for your next getaway. Anne Gerber Manager Hôtel Cour du Corbeau MGallery Collection****

Dear Mrs. W., Thank you for this lovely review and for your ‘Excellent’ rating! We are delighted that your stay at the Cour du Corbeau left such a good impression on you. We look forward to welcoming you back to Strasbourg. Anne Gerber Manager Hôtel Cour du Corbeau MGallery Collection****

Dear Mrs. F. A., Your comment means a great deal to us, especially coming from someone who understands the high standards and little touches that make all the difference in the hospitality industry. We are delighted to have been able to look after you on such a special occasion as your wedding anniversary, and above all to have made your stay with your little boy easier and more enjoyable. Knowing that everything he needed had been provided for him – right down to the bottle warmer – and that you were able to enjoy your family holiday to the full, gives us great satisfaction. But what gives us the greatest pleasure of all is knowing that the Cour du Corbeau was one of the highlights of your trip to France. Thank you for your trust and for this wonderful recognition of our service. We look forward to welcoming you back for your next stay, and hope that this time we can keep you with us a little longer! Anne Gerber Manager Hôtel Cour du Corbeau MGallery Collection****

Dear Mr. D., Thank you for this wonderful feedback! We are particularly pleased that you were satisfied from the moment you arrived right through to your departure. I am delighted that you enjoyed the spaciousness of your room, the comfort of the bedding and our breakfast. But it is, above all, your comments about our team that have caught my attention: courtesy, helpfulness and professionalism truly come into their own when our guests experience them first-hand. Thank you for taking the time to describe your experience in such detail. We are delighted that your stay lived up to your expectations. Anne Gerber Manager Hôtel Cour du Corbeau MGallery Collection****

Dear Mr. W., Thank you for your very positive rating and for this balanced feedback. We are delighted that you enjoyed the location, comfort and charm of La Cour du Corbeau. However, I regret that certain details detracted from what otherwise seemed to be a very positive experience. We have taken note of your comment regarding the condition of the towels and will pass it on to our team so that we remain vigilant on this point. I also regret the occasions when you may have felt there was a shortage of staff at the bar. The quality of service also depends on its smooth running and the availability of staff, and we will be paying close attention to this aspect. Thank you for taking the time to share these observations with us: they are all the more useful as they relate to specific details on which we can take action. Anne Gerber Manager Hôtel Cour du Corbeau MGallery Collection****

Dear Mr. L., Thank you for this lovely feedback! We are delighted that you appreciated the historic atmosphere of the Cour du Corbeau, as well as the care taken with every detail of your stay. And above all, thank you for your kind words about our team. “Wonderful, very welcoming people”: that’s exactly the sort of compliment we love to read. We hope to see you again on your next trip to Strasbourg. Anne Gerber Manager Hôtel Cour du Corbeau MGallery Collection****

Dear Mrs. M., Thank you for this wonderful review! We are delighted that you enjoyed La Cour du Corbeau so much, its character, its comfort and its location, which makes it very easy to explore Strasbourg on foot. We are particularly pleased by your comparison of our breakfast with those at all the other hotels you visited during your two-week trip. It is a wonderful compliment for the team who prepare it every morning. I’m also delighted that your room offered all the comfort and cleanliness you expected, and that you enjoyed our bar, situated by the courtyard. Thank you once again for your trust, and we look forward to welcoming you back to Strasbourg. Anne Gerber Manager Hôtel Cour du Corbeau MGallery Collection****

Dear Mrs. D., I am particularly delighted by your comment. “The best hotel stay of my life” is a compliment we don’t receive every day, and I would like to thank you sincerely for taking the time to explain in detail what made your experience so special. I’m delighted that you appreciated the balance between the authenticity of our hotel, its history and the comfort we strive to offer today. The little touches you mention are specifically designed to make your stay more personal and enjoyable. I will, of course, pass on your compliments to the teams at reception, the bar, breakfast, housekeeping and our porters. Knowing that every aspect of your stay met your expectations is a wonderful recognition of their hard work. And as you have previously stayed in some truly beautiful establishments in Asia, your comparison and your words mean a great deal to us. Thank you once again for this wonderful recommendation. We would be delighted to welcome you back to the Cour du Corbeau on your next visit to Strasbourg. Anne Gerber Manager Hôtel Cour du Corbeau MGallery Collection****

Dear Mr. P., Thank you very much for your excellent review and for such detailed feedback. It’s a real pleasure to hear that you had a wonderful stay at La Cour du Corbeau and that our location allowed you to make the most of Strasbourg. I’m particularly touched by your mention of our two receptionists. Even without their first names, I think I can identify the staff members in question and I’ll be sure to pass on your compliments to them. It is precisely this kind of thoughtfulness, helpfulness and a warm smile that give our work its true meaning. I am also delighted that you appreciated the comfort and cleanliness of your room, as well as our breakfast. However, I have taken note of your comment regarding storage space: this is an important detail for our guests’ comfort, particularly during stays of several nights. Finally, knowing that you would be happy to stay with us again is a wonderful compliment. We look forward to welcoming you back on your next trip to Strasbourg. With my warmest regards, Anne Gerber Manager Hôtel Cour du Corbeau MGallery Collection****

Dear Mrs. B., What a pleasure it is to read a review like yours! I am particularly touched to hear that, despite a stay of just two nights, La Cour du Corbeau has left you with memories of one of your best hotel experiences in a long time. Thank you also for taking the time to mention Lorraine. This personal recognition is particularly valuable to her and to the whole team. I shall be sure to pass on your warm compliments to her. We hope that your next stay in Strasbourg will give you the opportunity to stay with us a little longer! With my warmest regards, Anne Gerber Manager Hôtel Cour du Corbeau MGallery Collection****

Dear Mr. S., What a pleasure to see you’ve returned! We’re delighted that we were able to find a solution for you so quickly despite this last-minute change, and to hear that our reception team looked after you with professionalism and courtesy. It is precisely in these unexpected moments that we aim to be there for our guests and respond promptly to their needs. Thank you for your trust and your perfect review. We hope to have the pleasure of welcoming you back to the Cour du Corbeau soon. With my warmest regards, Anne Gerber Manager Hôtel Cour du Corbeau MGallery Collection****

Dear Mrs. M., Thank you so much for your perfect rating and your kind comment. I’m delighted to hear that you enjoyed our prime location, the comfort of our rooms and the quality of our breakfast. Your satisfaction is a wonderful reward for our teams, who are committed to offering each of our guests a pleasant and attentive experience. We hope to have the pleasure of welcoming you back to the Cour du Corbeau very soon. With my warmest regards, Anne Gerber Manager Hôtel Cour du Corbeau MGallery Collection****

Dear Mr. O., Thank you for taking the time to share your experience and for your review. I am delighted to hear that you enjoyed our prime location and the overall comfort of your stay. However, I sincerely regret that certain aspects did not live up to your expectations. Regarding the electrical issue you encountered in your bathroom, I would like to clarify an important point. Unfortunately, the fault you encountered was not simply a matter of replacing a light bulb, but required more extensive technical work using specialist equipment. We fully understand, however, that this situation may have been inconvenient during your stay, and we regret that our team was unable to provide you with an immediate solution. I have also taken note of your comments regarding the furniture and décor in the room, as well as the lighting in the bathroom. Our historic hotel features rooms of varying layouts and styles, but we ensure that each one offers a level of comfort in line with our standards. Finally, I am sincerely sorry for the difficulties you experienced with our Wi-Fi connection during the first few hours of your stay. I fully understand how inconvenient this can be, particularly when several devices are affected. Your feedback is invaluable and helps us to identify areas where we need to continue to improve. I hope that we will nevertheless have the pleasure of welcoming you back to the Cour du Corbeau so that we can offer you an experience that better meets your expectations. With my warmest regards, Anne Gerber Manager Hôtel Cour du Corbeau MGallery Collection****

Dear Mr. B., Thank you so much for your perfect rating and your very kind comment. I’m delighted to read that you had a wonderful stay at La Cour du Corbeau. We’re very pleased to hear that you appreciated our prime location, which allows you to explore Strasbourg on foot, as well as the comfort of your room. Your compliments regarding the friendliness and helpfulness of our team are a great reward for all our staff. I will be sure to pass on your message to them. We hope to have the pleasure of welcoming you back very soon to La Cour du Corbeau for another equally enjoyable experience. With my warmest regards, Anne Gerber Manager Hôtel Cour du Corbeau MGallery Collection****