Dear Mrs. C., It’s always a pleasure to welcome back guests who are already familiar with La Cour du Corbeau and who, visit after visit, continue to place their trust in us. Your loyalty means a great deal to us, as do your kind words about our team, both at reception and in the bar. I’m delighted to know that, with every visit, you find the level of care that you value so highly. I am very fortunate to be able to count on such dedicated staff. I am also delighted that our breakfast, and the comfort and cleanliness of our rooms, help to make each of your stays a successful experience. And of course, our historic hotel always has something special to offer, even to those who already know it. We look forward to welcoming you back on your next visit to Strasbourg! Anne Gerber Manager Hôtel Cour du Corbeau MGallery Collection****

Dear Mr. H., We are delighted that you enjoyed your stay at La Cour du Corbeau and the room upgrade, which we were pleased to offer you. However, I regret that your breakfast experience was disrupted by the unavailability of dishes requiring preparation in the kitchen at the advertised time. I fully understand your disappointment, particularly as you had a busy schedule and were counting on this moment to start your day on the right foot. The advertised opening time must correspond to a service that is fully ready to welcome our guests. Your comment is therefore entirely justified, and we will ensure that kitchen preparations are better coordinated with the start of service. We hope this experience has not overshadowed the positive aspects of your stay and we look forward to welcoming you back to our hotel. Anne Gerber Manager Hôtel Cour du Corbeau MGallery Collection****

Dear Mrs. J., Your comment is a wonderful tribute to our establishment, but above all to the people who bring it to life every day. I am particularly touched by your words about our team and by that special mention of Julien. ‘Unflappable, no matter what the question’: I don’t think he could have asked for a nicer compliment! I shall be sure to pass on your message to him; it will certainly bring a big smile to his face. We’re also delighted by your enthusiasm for our breakfast. You’re quite right to point out that it’s not just the variety that counts: we attach great importance to the quality of the produce, its presentation and the little touches our team provides during this part of your stay. We’re also delighted that you noticed the care taken with the décor and the cleanliness of the hotel. As for your Classic room, I’m delighted that you appreciated the two washbasins and the walk-in shower, even if you found the room a little on the small side. Above all, I believe your comment perfectly illustrates what we strive to offer: a characterful, immaculate and elegant hotel, but with a deeply personal welcome. Anne Gerber Manager Hôtel Cour du Corbeau MGallery Collection****

Dear Mrs. & Mr. D., We are delighted to hear that you were completely satisfied with your choice of La Cour du Corbeau. We are delighted that you enjoyed your room, both for its comfort and its condition. Its location on the second floor, accessible only by stairs, is indeed one of the unique features of our historic house. In such cases, our porter is, of course, on hand to assist our guests with their luggage and to make both arrival and departure as comfortable as possible. We are also pleased that our breakfast and the friendliness of our team contributed to your stay. And your comment that ‘everything was perfect’ is a lovely way to round off your message. Anne Gerber Manager Hôtel Cour du Corbeau MGallery Collection****

Dear Mrs & Mr. Linda R., What a pleasure to read such a warm message! You’ve captured perfectly what we aim to offer at La Cour du Corbeau: a house steeped in history and full of character, but above all a place where you simply feel at home. I’m delighted that you enjoyed your room, that our breakfast set you up for the morning, and that the bar became a favourite spot for unwinding at the end of the day after exploring Strasbourg. It’s precisely these little moments, between a day of discovery and a night-cap in the courtyard, that make for such lovely memories of your stay. But what touches me most about your message are your words about our team. And what a lovely mention for Martin! I’ll pass on your compliment to him personally. He’ll certainly be delighted to know that you enjoyed those moments chatting with him. That’s also part of the hospitality we aim to offer: professional service, of course, but with warmth, personality and genuine connections. Knowing that you consider the Cour du Corbeau an excellent choice for exploring Strasbourg is a wonderful compliment. We’d be delighted to welcome you back on your next getaway. Anne Gerber Manager Hôtel Cour du Corbeau MGallery Collection****

Dear Mr. B., We are particularly delighted by your comment, especially as you have so accurately captured what defines La Cour du Corbeau: an intimate and refined setting, but also that personalised attention which gives each stay its own unique character. Your praise for our breakfast and evening bar teams will be shared widely. I am particularly touched by your words about this service, which makes our guests feel truly valued. This is a standard we hold dear, and to see that it is felt so deeply is a wonderful recognition for our staff. I think I can guess which two young women you are referring to: Beyza, who has lived in South Korea, and Mathilde, who comes from a background in photography and the creative arts. I shall be delighted to pass on your compliments to them, as well as to our colleagues in the bar. It is truly satisfying to see such passion and personality on display within our hotel. And you are right: this kind, attentive and personalised service is, unfortunately, becoming increasingly rare. Anne Gerber Manager Hôtel Cour du Corbeau MGallery Collection****

Dear Mr. F. We are particularly pleased by your description of the Cour du Corbeau as a fascinating establishment, restored with respect for its history. We are delighted that you appreciated the character of our hotel, the high standard of your room and the courtyard’s unique atmosphere, which is just as pleasant for breakfast as it is for an evening drink. Your comment regarding the towels has also caught our attention. You are quite right: when we announce an initiative aimed at reducing the frequency of linen changes, our practices must be consistent with this commitment. We will remind our staff of this point so that the preferences expressed by our guests are better respected. I also sincerely regret that the air conditioning in your room was so noisy and difficult to adjust. This level of disturbance is clearly not in keeping with the level of comfort we aim to provide, and we will have the equipment checked. I am pleased, however, to hear that, despite these inconveniences, the charm of the hotel, your room and the time spent in our courtyard contributed to a pleasant stay. Anne Gerber Manager Hôtel Cour du Corbeau MGallery Collection****

Dear Mr. L., The Cour du Corbeau’s location does indeed make it very easy to explore Strasbourg, and we are delighted that you also enjoyed the comfort of your room. We are pleased to hear that you appreciated our service; it is a lovely addition to your feedback on your stay. We look forward to welcoming you back on your next visit to Strasbourg. Anne Gerber Manager Hôtel Cour du Corbeau MGallery Collection****

Dear Mr. D., Thank you for your feedback and for your kind words. We are delighted that our location enabled you to enjoy Strasbourg to the full and that our team played a key part in making your stay a success. I have also taken note of your comments regarding the layout of the room, as well as the lack of natural light in the bathroom and the living room. In a building as historic as the Cour du Corbeau, certain layouts are indeed dictated by the existing architecture, but this should not prevent guests from enjoying a comfortable stay. Thank you once again for your kind words, particularly regarding our staff. Anne Gerber Manager Hôtel Cour du Corbeau MGallery Collection****

Dear Mrs. S., How lovely to hear that your first experience with the MGallery collection was at La Cour du Corbeau, and that it has made you want to come back! We’re delighted that your early arrival went smoothly, and that you enjoyed the comfort and facilities in your room. Our location, in the heart of Strasbourg, also makes it very easy to explore the city, which seems to have contributed to the success of your stay. Thank you, above all, for your compliments about our team. I particularly appreciate that you noticed their helpfulness and responsiveness, right down to those little touches that can make all the difference on arrival. I am very fortunate to be able to count on such attentive staff every day. And since you’ve already told us you’ll be returning without hesitation, we’ll be delighted to welcome you back for your next MGallery experience in Strasbourg. Anne Gerber Manager Hôtel Cour du Corbeau MGallery Collection****

Dear Mr. T., We are particularly delighted by your review, as it perfectly reflects the experience we aim to offer at La Cour du Corbeau: a place full of character, ideally situated for exploring Strasbourg, with comfortable rooms and attentive service. Above all, I am deeply touched by the praise you have given our team. You have taken the time to mention the various departments within the hotel, and this collective recognition means a great deal to us. I am very fortunate to be able to count on such dedicated staff: each one, in their own role, goes to great lengths every day to listen to our guests and meet their expectations as best they can. I shall be delighted to pass on your compliments to them. I do, however, regret that the air conditioning was not working properly during your stay. We are mindful of this issue and will have it checked to improve the comfort of our rooms. Thank you once again for such warm feedback and for this lovely review. Anne Gerber Manager Hôtel Cour du Corbeau MGallery Collection****

Dear Mrs. M., Thank you for this wonderful review and for your comment, which takes us back a few centuries! We are delighted that the unique character of our building, the comfort of your room and its location have charmed you so much. And what a lovely image, enjoying your aperitifs every evening at the outdoor bar, imagining the Cour du Corbeau as it might have been in days gone by. A big thank you also for mentioning Martin, our Normandy-born barman! I shall be delighted to pass on your compliments to him. I’m sure he’ll be delighted to know that he helped make your evenings with us so enjoyable. Thank you once again for this lovely break at the Cour du Corbeau. Anne Gerber Manager Hôtel Cour du Corbeau MGallery Collection****

Dear Mrs. H. R., ‘Just perfect’: what a pleasure it is to read those few words! I am particularly touched by your compliments about our team. When they go out of their way for our guests and it really shows, it fills me with great pride. I am very lucky to be able to count on people who are so generous in the way they welcome guests. And what a pleasure it is to know that the cuisine, the platters and, above all, our breakfast won you over so much. Our team puts a great deal of care into this, with plenty of homemade dishes and a lot of heart every morning. Thank you for this wonderful review and for your feedback, which we truly appreciate. Anne Gerber Manager Hôtel Cour du Corbeau MGallery Collection****

Dear Mrs. B., What a pleasure it is to read such a warm review following your stay at La Cour du Corbeau. We are delighted that you so thoroughly enjoyed the character of our building, its restoration, its facilities and our location. But your enthusiasm for the quality of our service touches us particularly deeply. Thank you for your kind words about Julien, our head of reception. I shall be sure to pass on your message to him. I am very fortunate to be able to count on him and such a dedicated team, who ensure every day that our guests feel at home and are looked after with the utmost care. I am also delighted that our efforts in the area of sustainability have been noticed and appreciated. This is an initiative that is close to our hearts and one that we aim to develop further every day, whilst maintaining the comfort and quality of service that define the Cour du Corbeau. And knowing that you are already looking forward to returning is a wonderful way to end your review. We look forward to welcoming you back on your next visit to Strasbourg. Anne Gerber Manager Hôtel Cour du Corbeau MGallery Collection****

Dear Mr. E., Thank you for this lovely feedback. I particularly like your description of the Cour du Corbeau as a peaceful retreat after a busy day: that is exactly what our hotel offers in the heart of Strasbourg. We are delighted that you enjoyed your room, our breakfast, the bar and the atmosphere in the courtyard. And thank you for your kind words about our team, who were so welcoming throughout your stay. I am also very touched by your mention of the General Manager. It’s a lovely gesture that really warms my heart, and I’d like to thank you for taking the time to share it. Anne Gerber Manager Hôtel Cour du Corbeau MGallery Collection****

Dear Mrs. C., Thank you for this lovely review. We are delighted that the charm of the Cour du Corbeau, your room and its location in the heart of Strasbourg all contributed to making your stay such a success. We are particularly pleased by your recommendation, and knowing that you are already thinking of returning is a lovely way to end your message. Anne Gerber Manager Hôtel Cour du Corbeau MGallery Collection****