Dear Mr. D., Thank you for your feedback and for your kind words. We are delighted that our location enabled you to enjoy Strasbourg to the full and that our team played a key part in making your stay a success. I have also taken note of your comments regarding the layout of the room, as well as the lack of natural light in the bathroom and the living room. In a building as historic as the Cour du Corbeau, certain layouts are indeed dictated by the existing architecture, but this should not prevent guests from enjoying a comfortable stay. Thank you once again for your kind words, particularly regarding our staff. Anne Gerber Manager Hôtel Cour du Corbeau MGallery Collection****

Dear Mrs. S., How lovely to hear that your first experience with the MGallery collection was at La Cour du Corbeau, and that it has made you want to come back! We’re delighted that your early arrival went smoothly, and that you enjoyed the comfort and facilities in your room. Our location, in the heart of Strasbourg, also makes it very easy to explore the city, which seems to have contributed to the success of your stay. Thank you, above all, for your compliments about our team. I particularly appreciate that you noticed their helpfulness and responsiveness, right down to those little touches that can make all the difference on arrival. I am very fortunate to be able to count on such attentive staff every day. And since you’ve already told us you’ll be returning without hesitation, we’ll be delighted to welcome you back for your next MGallery experience in Strasbourg. Anne Gerber Manager Hôtel Cour du Corbeau MGallery Collection****

Dear Mr. T., We are particularly delighted by your review, as it perfectly reflects the experience we aim to offer at La Cour du Corbeau: a place full of character, ideally situated for exploring Strasbourg, with comfortable rooms and attentive service. Above all, I am deeply touched by the praise you have given our team. You have taken the time to mention the various departments within the hotel, and this collective recognition means a great deal to us. I am very fortunate to be able to count on such dedicated staff: each one, in their own role, goes to great lengths every day to listen to our guests and meet their expectations as best they can. I shall be delighted to pass on your compliments to them. I do, however, regret that the air conditioning was not working properly during your stay. We are mindful of this issue and will have it checked to improve the comfort of our rooms. Thank you once again for such warm feedback and for this lovely review. Anne Gerber Manager Hôtel Cour du Corbeau MGallery Collection****

Dear Mrs. M., Thank you for this wonderful review and for your comment, which takes us back a few centuries! We are delighted that the unique character of our building, the comfort of your room and its location have charmed you so much. And what a lovely image, enjoying your aperitifs every evening at the outdoor bar, imagining the Cour du Corbeau as it might have been in days gone by. A big thank you also for mentioning Martin, our Normandy-born barman! I shall be delighted to pass on your compliments to him. I’m sure he’ll be delighted to know that he helped make your evenings with us so enjoyable. Thank you once again for this lovely break at the Cour du Corbeau. Anne Gerber Manager Hôtel Cour du Corbeau MGallery Collection****

Dear Mrs. H. R., ‘Just perfect’: what a pleasure it is to read those few words! I am particularly touched by your compliments about our team. When they go out of their way for our guests and it really shows, it fills me with great pride. I am very lucky to be able to count on people who are so generous in the way they welcome guests. And what a pleasure it is to know that the cuisine, the platters and, above all, our breakfast won you over so much. Our team puts a great deal of care into this, with plenty of homemade dishes and a lot of heart every morning. Thank you for this wonderful review and for your feedback, which we truly appreciate. Anne Gerber Manager Hôtel Cour du Corbeau MGallery Collection****

Dear Mrs. B., What a pleasure it is to read such a warm review following your stay at La Cour du Corbeau. We are delighted that you so thoroughly enjoyed the character of our building, its restoration, its facilities and our location. But your enthusiasm for the quality of our service touches us particularly deeply. Thank you for your kind words about Julien, our head of reception. I shall be sure to pass on your message to him. I am very fortunate to be able to count on him and such a dedicated team, who ensure every day that our guests feel at home and are looked after with the utmost care. I am also delighted that our efforts in the area of sustainability have been noticed and appreciated. This is an initiative that is close to our hearts and one that we aim to develop further every day, whilst maintaining the comfort and quality of service that define the Cour du Corbeau. And knowing that you are already looking forward to returning is a wonderful way to end your review. We look forward to welcoming you back on your next visit to Strasbourg. Anne Gerber Manager Hôtel Cour du Corbeau MGallery Collection****

Dear Mr. E., Thank you for this lovely feedback. I particularly like your description of the Cour du Corbeau as a peaceful retreat after a busy day: that is exactly what our hotel offers in the heart of Strasbourg. We are delighted that you enjoyed your room, our breakfast, the bar and the atmosphere in the courtyard. And thank you for your kind words about our team, who were so welcoming throughout your stay. I am also very touched by your mention of the General Manager. It’s a lovely gesture that really warms my heart, and I’d like to thank you for taking the time to share it. Anne Gerber Manager Hôtel Cour du Corbeau MGallery Collection****

Dear Mrs. C., Thank you for this lovely review. We are delighted that the charm of the Cour du Corbeau, your room and its location in the heart of Strasbourg all contributed to making your stay such a success. We are particularly pleased by your recommendation, and knowing that you are already thinking of returning is a lovely way to end your message. Anne Gerber Manager Hôtel Cour du Corbeau MGallery Collection****

Dear Mrs. J., Thank you for this lovely review! It’s a real pleasure to hear that the Cour du Corbeau made your girls’ getaway such a success. We’re delighted that you enjoyed the spacious rooms, the décor and our breakfast, all in the heart of Strasbourg. We hope this break with your friends will leave you with wonderful memories of the city and our hotel. Anne Gerber Manager Hôtel Cour du Corbeau MGallery Collection****

Dear Mr. B., Thank you for this lovely review. I particularly like the impression you’ve formed of our three rooms, each one different, and that feeling of returning to a peaceful haven every evening after exploring Strasbourg. ‘Like a journey back in time’ perfectly captures what we aim to preserve at La Cour du Corbeau. I’m also delighted that the breakfast service made such an impression on you. It’s a moment to which our team devotes a great deal of care, and your compliments will truly delight them. Finally, thank you for your kindness towards all our staff. We’re truly fortunate to be able to count on such an attentive team every day. We hope that your whole family will cherish the memories of this wonderful break in Strasbourg for a long time to come. Anne Gerber Manager Hôtel Cour du Corbeau MGallery Collection****

Dear Mrs. R., What a pleasure it is to read such a detailed review, especially as this was your first visit to Strasbourg and the Cour du Corbeau. You’ve captured particularly well what makes our hotel so charming: its historic character, its location in the heart of the city whilst remaining slightly removed from the hustle and bustle, and that little ritual of enjoying a glass of wine in the courtyard to round off the day. We’re also delighted that your Classic room met your expectations perfectly and that you appreciated the many little touches in your daily stay, from the bottle of water replenished every day to the glass bottles and the way the air conditioning works. Your comment on our mindful use of linen is also particularly pleasing to us. It is often these small gestures, designed both for the comfort of our guests and with greater care for the environment, that really make a difference in everyday life. I am delighted to hear that La Cour du Corbeau has become one of your favourite hotels during your travels. As for our team, thank you for taking the time to highlight their kindness and helpfulness. I feel truly fortunate to be able to count on such dedicated staff, even when it comes to the simplest details of your stay. And since you’ve told us you’ll return without hesitation, we hope that this first visit to Strasbourg will be just the beginning of a long-standing relationship with our hotel. Anne Gerber Manager Hôtel Cour du Corbeau MGallery Collection****

Dear Mrs. W., I fully understand your dissatisfaction and would like to offer my sincerest apologies for the inconvenience caused by this incident. This water leak, which occurred completely unexpectedly and through no fault of our own, has unfortunately caused significant damage and, above all, disrupted your night’s rest. Our night-shift member of staff did his utmost to respond swiftly by arranging another room for you so that you could continue your night’s rest in the best possible conditions. He was also forced to call in the emergency services to contain the leak, and they had no choice but to shut off the water supply. When we are faced with this sort of technical problem, particularly when it disrupts our guests’ stay, we are naturally affected by it. This is obviously not the experience we wish to offer our guests. I sincerely regret that, despite the measures taken that night and the 50 per cent discount granted to you, this incident has unfortunately marred your experience at our hotel. Once again, please accept my sincere apologies. Anne Gerber Manager Hôtel Cour du Corbeau MGallery Collection****

Cher Mr. G. Five days in Strasbourg and you’re already keen to come back: that’s a lovely compliment for our hotel. We’re delighted that you enjoyed the service, our location and, of course, the breakfast. But it’s your description of a ‘wonderful stay’ that pleases us most of all: that’s exactly the memory we hope to leave our guests with when they spend a few days at the Cour du Corbeau. We look forward to welcoming you back on your next visit to Strasbourg. Anne Gerber Manager Hôtel Cour du Corbeau MGallery Collection****

Dear Mrs. D., “A wonderful stay”: thank you for this lovely review. I’m particularly pleased that our breakfast, served in the courtyard, made such an impression on you. Our breakfast team puts their heart and soul into it every morning. They prepare many of the homemade items themselves and take great care over every detail, always striving to create an experience that is as generous as it is warm. Knowing that you appreciated the quality of our local produce and its flavours is a wonderful reward for them. Thank you also for your compliments on our entire team. I am very fortunate to be able to count on such attentive and dedicated staff, who give their all every day to look after our guests. And between the comfort of your room, your bedding and our location, we are delighted that the Cour du Corbeau provided the setting for such a wonderful getaway in Strasbourg. Anne Gerber Manager Hôtel Cour du Corbeau MGallery Collection****

Dear Mrs. K., Thank you for this wonderful review and for your perfect score. We are delighted to know that you had such an amazing experience and that both our location and your room contributed to making your stay in Strasbourg a memorable one. And the fact that you are already planning to come back is perhaps the nicest compliment of all. We will be delighted to welcome you again at the Cour du Corbeau. Anne Gerber Directrice Hôtel Cour du Corbeau MGallery Collection****

Dear Mr. L., Three very enjoyable days in a hotel which, it seems, provided you with the ideal setting to enjoy Strasbourg: this is the sort of feedback that gives us particular pleasure. Thank you for your compliments on our location, the comfort and cleanliness of the rooms, and also on the quality of our staff. Your appreciation of their professionalism and helpfulness is a wonderful compliment. We hope to have the pleasure of continuing this wonderful experience during a future stay. Anne Gerber Manager Hôtel Cour du Corbeau MGallery Collection****

Dear Mr. D. Thank you for this lovely review! “I like everything”: it’s hard to imagine a simpler or more effective compliment. We are delighted that you enjoyed your stay at the Cour du Corbeau so much, and we would like to thank you sincerely for your trust. Anne Gerber Manager Hôtel Cour du Corbeau MGallery Collection****

Dear Mr. W., Thank you for this lovely review and for your very positive feedback. We are delighted that you enjoyed the character of our hotel, the comfort and cleanliness of your room, and the hotel’s location. We are also particularly pleased by your compliments regarding the attentiveness and kindness of our team. And knowing that our breakfast lived up to your expectations is the perfect finishing touch to this lovely review. Thank you once again for your trust, and we look forward to welcoming you back to the Cour du Corbeau. Anne Gerber Manager Hôtel Cour du Corbeau MGallery Collection****

Dear Mr. M., Thank you for this wonderful review and for this lovely summary of your experience. ‘History, character and exceptional hospitality’: three words that perfectly capture the spirit of the Cour du Corbeau. We are delighted that you appreciated what makes our hotel so special. Thank you once again for placing your trust in us. Anne Gerber Manager Hôtel Cour du Corbeau MGallery Collection****