Mercure Strasbourg Centre Hotel 4 stars

TripAdvisor rating 4.0/5 979 reviews

Mercure Strasbourg Centre Hotel
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Room 1

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Hotel extras

  • City-center location, close to the cathedral and the Petite France district

  • Breakfast on the 7th floor, exceptional view

  • Undercover private car park (charges apply)

  • Advantage 4

  • Close to Sofitel for bar and restaurant

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on request
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
Catering
  • Breakfast
  • Room service
Leisure and activities
  • Babysitting on request
  • Golf course 18 holes (Nearby)
  • Other sports activities
Business services
  • 1 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
Information message

Hotel location

Mercure Strasbourg Centre Hotel

25 rue Thomann
67000
strasbourg
france

Tel: +33390227070

Fax: (+33)3/90227071

Check-in from 12h00

Check out up to 12h00

  • STRASBOURG :  TOUTES LIGNES HOMME DE FER

  • By plane

    MULHOUSE BASEL At 140km / 87.5 miles

  • By plane

    STRASBOURG ENTZHEIM At 20km / 12.5 miles

  • By helicopter

    STRASBOURG-ENTZHEIM At 20km / 12.5 miles

  • By car

    CENTRE VILLE At 3km / 1.88 miles

  • By train

    STRASBOURG At 1km / 0.63 miles

GPS :48.584833, 7.7452

Our accommodations

All our rooms are spacious and recently renovated in a contemporary style and are available with double or twin beds. The pastel decor is restful and the surroundings comfortable and designed for relaxation.

Classic Room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Satellite/cable colour TV

Privilege Room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Satellite/cable colour TV

Classic Room with twin beds

Accessible room
  • Max. number of persons: 2
  • Wireless internet in your room
  • Satellite/cable colour TV
Rooms

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 30

  • Maximum capacity: 6 people

Find out more

Our guest reviews for
Mercure Strasbourg Centre Hotel

100% genuine reviews from our guests

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tripadvisor

TripAdvisor Rating 4.0/5

979 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Disappointment

TripAdvisor rating 4.0/5

marianjeanmarinescu Business - 21/07/2019 TripAdvisor review

This hotel has not even 3 stars. Room small, old windows, no ventilation in the bathroom, no cleanness, no parking, a lot of noise early morning, no facilities 4 stars hotel: bath robe, slippers, only liquid sope/ shower gel/shampoo, etc

Dear marianjeanmarinescu , Thank you for taking the time to tell us about your experience at the Hôtel Mercure Strasbourg Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We do have a private parking, it was probably full at your check-in (only 20 spaces) but in that case we always help our guests to find another parking. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Aline Front Desk Manager

Overnight stay.

TripAdvisor rating 4.0/5

The_Aged_Traveller Couples - 21/05/2019 TripAdvisor review

On arrival we were given a room upgrade which was much appreciated. Staff were helpful with parking in a shared (with Sofitel) underground car park. Our room was spacious with a very good bathroom. Breakfast was on the 7th floor with views over Strasbourg. There is no bar or restaurant in the hotel but it is very close to Strasbourg central restaurants and the Accor Sofitel has both next door. All good.

dear traveller, thank you so much for your kind words. They make me feel proud of my staff ! Our greatest satisfaction is to contribute to the well-being of our guests. See you soon again in Strasbourg, Yours faithfull, Nathalie

Perfect location and good value.

TripAdvisor rating 4.0/5

Joseph Normand W Business - 18/02/2019 TripAdvisor review

In Europe I generally try to stay at an Accor property. The Mercure Strasbourg Centre is typical of my impression with this brand - staff is friendly and professional, great service, nicely appointed rooms, very comfortable beds and a competitive rate.

Dear Joseph, how proud to read and share your comment ! We thank you very much. I hope that we'll have the pleasure to welcome you again in one of the Accor-hotels, especially at the Mercure Strasbourg Center soon again. Kind regards

Christmas market weekend.

TripAdvisor rating 4.0/5

melissaj982018 Friends getaway - 28/11/2018 TripAdvisor review

Very clean hotel. Decent size rooms. Very friendly staff. Perfect location for town and easy walkable distance from train station. Perfect place for visiting the town and in our case the Christmas markets.

A great thank you for you feed-back ! It will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nathalie Peter Manager Mercure Strasbourg Centre

Excellent Central Hotel

TripAdvisor rating 4.0/5

Anne A Couples - 29/08/2018 TripAdvisor review

Our second stay at this excellent central hotel ideal for visiting Strasbourg. We found the staff to be very pleasant and helpful and the rooms very nice with beds of good quality. Good breakfast choices.

Dear Anne, what a pleasure to read your kind remarks ! I will urgently share it with the staff, and we all thank you so much for your feedback. We hope we'll see you soon again in our hotel Mercure Strasbourg Center. Yours faithfull, Nathalie

The perfect hotel

TripAdvisor rating 4.0/5

576edgardom Friends getaway - 15/07/2018 TripAdvisor review

Mercure Strasbourg Centre was everything that I expected and more. Loved the boutique hotel feeling upon arrival. We were welcomed by Giuseppina and Ornella who couldn’t have been nicer throughout our entire stay. Actually the entire staff was awesome. Rooms are quiet and comfortable. Loved the refrigerator in room. Beautiful breakfast display on the rooftop restaurant overlooking the city. Location is fantastic. The tram is just 30 seconds away and it connects the entire city. If you rather walk which I suggest, to admire the beautiful neighborhood, you are right in the heart of it all. Great hotel, amazing staff, phenomenal destination. Thanks to everyone in providing an unforgettable stay! Edgardo & Manny

Dear Edgaro and Manny, thank you so much !! it's a pleasure to read your comment and know that you enjoy your stay in Hotel Mercure Strasbourg Center. We transmit to all the team and hope to see you again in Strasbourg.

In the heart of it

TripAdvisor rating 4.0/5

Czieka17 Couples - 04/05/2018 TripAdvisor review

Great location with all main attractions within walking distance. Tram stops around the corner. Not much space in the reception area especially if 1 or 2 coach groups are arriving or departing. No comment on restaurant as we went out to eat & drink. The room was a good size but lack shelving &/or draw space if staying for a few days. Kettle & fridge in room very useful.! Both reception area & room were clean and staff were helpful & smiling.

Dear Czieka, When we read your comment, we keep on smiling ! thank you so much for sharing your experience, and we hope your next visit at the Mercure Strasbourg Center will be as pleasant as the previous one. Sincerely, Nathalie, manager

excellent Bed and Breakfast hotel

TripAdvisor rating 4.0/5

marcmZ8542WT Business - 03/07/2017 TripAdvisor review

appreciated : very good location at the very Center of Strasbourg, near cross station of two tram lines. very quite in remote street. magnigicent views on Strasbourg from the rooftop terrace where you can enjoy your breakfast. Unfortunately, no dinner facilities, but the Sofitel Restaurant just nearby

Dear guest, the staff of the hotel Mercure Strasbourg Center and I thank you very much for taking the time to tell us about your experience at our hotel. Assuring you of our staff's constant commitment to making your stay with us a pleasant one. See you soon again in Strasbourg. Yours sincerely, Nathalie Peter Manager

Friendly Staff, Fabulous Location

TripAdvisor rating 4.0/5

Paul A Family - 01/12/2016 TripAdvisor review

A wonderful hotel - friendly, helpful staff, only a block to the entrance to the Christmas markets, and just around the corner from all the shops and department stores! Cost was so reasonable for all the amenities Loved the rooftop breakfast room - a magical view of the city rooftops. Will stay here again!

Dear Paul, my team and I thank you very much for your kind words concerning your stay at the Mercure Strasbourg Center. As you enjoyed your stay, we hope we'll see you again soon to discover Strasbourg during another season. We wish you all good Christmas time. Kind regards Nathalie Peter Manager

Enjoyabe stay in Strasbourg

TripAdvisor rating 4.0/5

936yianniss Business - 23/10/2016 TripAdvisor review

Very good service, excellent location, cleanliess and sleep quality! I would certainly stay again during my next visit to Strasbourg! If I would suggest something that would be the availability of a breakfast pack (eg. a cofee and a croissant) for early morning leavers.

Dear Yiannis, Thank your for your kind comment, your time, and your excellent suggestion. It is very helpfull for us, in order to increase the satisfaction of our guest. See you soon in Strasbourg ! Kind regards, Nathalie Happy Manager !

Great!

TripAdvisor rating 4.0/5

mirela227 Couples - 29/06/2016 TripAdvisor review

Weekend trip with our dog! Nice hotel, well located, good service, clean rooms, mattresses were bit used! I had the impression I'm rolling out of the bed (room 508)! Easy and fast check in and out! Silent!

Dear Mirela, We very much appreciate your comments regarding your stay at the Hôtel Mercure Strasbourg Centre. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nathalie Manager

Good hotel in central Strasbourg close to tram station

TripAdvisor rating 4.0/5

ElioPl Business - 18/04/2016 TripAdvisor review

Not very modern but good hotel in central Strasbourg close to tram station (with easy access to train station and European Parliament). The room was quite spacious and the breakfast very nice. I would recommend staying here.

Dear Elio, We very much appreciate your comments regarding your stay at the Hôtel Mercure Strasbourg Centre. Thanks a lot for sharing your experience at the Mercure Strasbourg Center. We hope your next visit will be as pleasant as the previous one in Strasbourg. It is always a pleasure to receive positive feedback and I will share them with our team. Sincerely, Nathalie Peter Manager

Our regular hotel in Strasbourg or Sofitel in the same building

TripAdvisor rating 4.0/5

fran_oismatheresaf Couples - 15/08/2015 TripAdvisor review

For enjoying the city and shopping in Lafayette, Printemps, Hermes, Lacoste, etc. and of course all the Alsace traiteur, the perfect hotel. Everything within 5-10 minutes walking distance. Check out the beautiful Alsace restaurants, our favourites are Ficelle de linges at river, Brasserie Flo, Brasserie Clou or Brasserie Kammerzind. A must is the luxury speciality Bakery Naegel and the opposite butchery.

Dear Sir, Madam, Thank you for having taken the time to give us your views on your stay in our hotel. We are happy that our central location in Strasbourg fully meet your expectations. Looking forward to welcoming you shortly in the Mercure Strasbourg Center. Yours sincerely, Nathalie Peter Manager

City Break

TripAdvisor rating 4.0/5

William1505 Couples - 29/07/2015 TripAdvisor review

Excellent location close to the city centre. Good sized rooms. One major deficiency is the access to the garage which is by a very narrow spiral staircase which, when carrying cases, is very dangerous. Coming up these stairs is also a health and safety issue with an overhang on which I hurt my shoulder twice.

Dear Sir, Madam, Thank you for having taken the time to give us your views on your stay in our hotel Mercure Strasbourg Center. We inform all the Tripadvisor community, that you can park your car in the front of the hotel and bring your luggage in the lobby, before going in the garage. When you leave, you can also first go out of the garage and park in the front of the hotel with your car, and then take the time to pick up your luggage. Looking forward to welcoming you shortly in one of the hotels of the Mercure network. Yours sincerely, Nathalie Peter

Room and service

TripAdvisor rating 4.0/5

egf552 Couples - 03/07/2015 TripAdvisor review

The room was spacious but needs refurbishing and updating. Service apart from reception was non existent. Breakfast shared with a coach party was not to be experienced. Location close to city centre was ideal for walking to various sites etc.

Dear Guest, We thank you for taking the time to share with us your appreciation following your stay at the Mercure Strasbourg Centre. Your comments, both positive and negative, were immediately passed on to the hotel staff, because it is of great importance to us that all hotel staff are made aware of the services which our guests are happy with as well as the areas in which more effort needs to be made. We wish a nice summer, Kind regards, Nathalie Peter Manager

Stop off in France

TripAdvisor rating 4.0/5

mjg0012014 Couples - 21/09/2014 TripAdvisor review

Good reception/greeting on arrival and very efficient. Room clean and equipped as expected. Only draw-back was having to go to the next door hotel for the bar, but in reality that was not too troublesome!

Dear guest, Thank you very much for taking time to give us your feelings about your stay in Mercure Strasbourg Center. I will share with pleasure your satisfaction with the staff. We hope we will see you again soon, perhaps for Millennial Celebration for the Cathedral’s Foundations (many events from september 2014 to september 2015). Best regards from Alsace, Nathalie Peter Manager

3Day break

TripAdvisor rating 4.0/5

F R Couples - 15/09/2014 TripAdvisor review

Good location, car parking quite expensive, however secure. The hotel is located near lots of restaurants but we ate at The Sofitel as the food there is first class. We would recommend this hotel as it was central to see the old Strasbourg.

Dear guest, Thank you very much for taking time to give us your feelings about your stay in Mercure Strasbourg Center. We hope we will see you again soon in Strasbourg. Best regards, Nathalie Peter Manager

Strasbourg trip

TripAdvisor rating 4.0/5

luigi m Family - 04/08/2014 TripAdvisor review

The hotel was hard to find even with SAT NAV as the streets were being worked on and the one way system had been changed. The hotel has no bar and breakfast facilities but shares this with the Sofitel next door. All about cutting cost I suggest. The room smelt of smoke despite it being a non-smoking room and you could not open the window so there was little chance of changing the air. The location was great, within walking distance to the centre, but that is reflected by the price as well. The receptionist was really friendly and helpful.

Dear Sir, Madam, You have taken the time to give us your opinion about your stay in our hotel, and we thank you. We beg you to accept our sincerest apologies for the smoke-smell. But please note that if you explain the inconveniences you met during your stay, we do our possible to resolve it as soon as possible. We inform you that we provide the breakfast : at the buffet at the 7th floor with a panoramic view on the rooftops, or in your room until midday. Looking forward to welcoming you shortly in one of the hotels of the Mercure network. Yours sincerely, Nathalie Peter Manager

2 nights in strasbourg

TripAdvisor rating 4.0/5

Bruno S Couples - 29/06/2014 TripAdvisor review

Good stay because I have used my bonus and have paid almost nothing. Not easy to find the place because of many street works and one way street in the city. Good location in the city center and staff very kind

Dear Sir, Madam, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of the hotels of the Mercure network. Yours sincerely, Nathalie Peter Manager

Very good location and pleasant stay

TripAdvisor rating 4.0/5

DDantas Couples - 24/12/2013 TripAdvisor review

The hotel was in a very good location, close to the Place Kleber, the Opera house and walking distance to the famous cathedral and the Petite-France area with all its nice restaurants. Our room was very comfortable and clean and the breakfast had good choices. The staff was very friendly at all times, either in the reception or in the breakfast area.

Dear Sir, Madam, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of the hotels of the Mercure network. We wish you an happy new year. Yours sincerely, Nathalie Peter Manager
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