Mercure Strasbourg Centre Hotel 4 stars
Customer review rating (ALL Rating) 4.3/5 551 reviews
ALLSAFE approved hotel
City-center location, close to the cathedral and the Petite France district
Breakfast on the 7th floor, exceptional view
Undercover private car park (charges apply)
Close to Sofitel for bar and restaurant
All our double and twin rooms are bright and spacious, with pastel themes and a cozy ambience that's guaranteed to help you relax.
Accessible room
25 rue Thomann
67000 STRASBOURG
France
STRASBOURG: TOUTES LIGNES HOMME DE FER
MULHOUSE BASEL At 140km / 87.5 miles
STRASBOURG ENTZHEIM At 20km / 12.5 miles
STRASBOURG-ENTZHEIM At 20km / 12.5 miles
CENTRE VILLE At 3km / 1.88 miles
STRASBOURG At 1km / 0.63 miles
GPS:48.584833, 7.7452
Check-in from - Check out up to
Start your day on the top floor of the hotel where the breakfast area has a splendid panoramic view over Strasbourg. Enjoy our local specialties or, if you prefer, have breakfast in peace in your room, available until noon.
100% genuine reviews from our guests
Find out moreCustomer review rating 4.0/5
Anonymous Business - Confirmed reviews ALL
Always nice staff
Dear Ian L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Strasbourg Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours, Michèle Directrice
Customer review rating 4.0/5
Francisco Business - Confirmed reviews ALL
Staff was nice and attentive. The room was appropriate and clean. There was some room from neighbours leaving the hotel at 4 am but these things happen...
Customer review rating 3.5/5
Marianne Business - Confirmed reviews ALL
Big room and the bed was comfortable. The staff in the reception helpful. I am used to Ibis where you get a bottle of water per day, so only receiving ONE small bottle of water for a 8-night stay was a disappointment. The breakfast buffet is nothing special. No fresh orange juice, only white bread and a coffee machine that often blocked.
Dear Madam L., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Strasbourg Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Michèle Schaeffer Directrice
Customer review rating 4.0/5
Dimitris N. Families - Confirmed reviews ALL
Except the small and non easy used closet and the bathroom without a protection glass (all water from douche flew in all bathroom) and the stay was excellent
Dear Dimitrios N., Kalispera We very much appreciate your comments regarding your stay at the Hôtel Mercure Strasbourg Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, especially for the shower in the bathroom, we'll have ti improve that. We hope your next visit will be as pleasant as the previous one. Sincerely, Bien cordialement, Michèle Schaeffer Directrice
Customer review rating 3.0/5
Itsame M. Friends - Confirmed reviews ALL
I stayed there for 3 nights. PROs: Cosy rooms, plenty of space, good location, friendly&helpful reception. Cons: Expected breakfast buffet with better quality and larger selections for that price. Also breakfast is up to 11 am, but they remove food/beverages starting 10:30 You usually wake up early morning due to people on the same floor letting their doors being smacked. Just fix all door locks please with a "stopper"
Dear Guests, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Strasbourg Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We'd like to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I'm really sorry for the breakfast and for the noisy 4th floor. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Michèle Schaeffer Directrice
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