Mercure Strasbourg Centre Hotel 4 stars

Customer review rating (ALL Rating) 4.1/5 1,086 reviews

Mercure Strasbourg Centre Hotel - Image 1
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Description

Hotel extras

  • City-center location, close to the cathedral and the Petite France district

  • Breakfast on the 7th floor, exceptional view

  • Undercover private car park (charges apply)

  • Close to Sofitel for bar and restaurant

Our accommodation(s)

Hotel location

Mercure Strasbourg Centre Hotel

25 rue Thomann
67000 STRASBOURG
France

GPS:48.584833, 7.7452

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

3 breakfasts

Start your day on the top floor of the hotel where the breakfast area has a splendid panoramic view over Strasbourg. Enjoy our local specialties or, if you prefer, have breakfast in peace in your room, available until noon.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,086 reviews

Customer review rating 3.5/5

Ian P. Couples - Confirmed reviews ALL

The staff were very helpful and the room had been cleaned to a high standard, however the hotel and the room appeared to be tired and in need of updating.

Customer review rating 2.0/5

Charline G. Couples - Confirmed reviews ALL

This isn't the experience we expect from Mercure : the Strasbourg Centre is well located, right in the center of the city but it needs a refresh : carpet, bathroom tiles, bathroom equipments, cleanliness wasn't on point. Front desk staff was quite under skilled and not to the standards expected.

Customer review rating 3.5/5

Michel D. Couples - Confirmed reviews ALL

The location is excellent. The room and bed were very comfy.

Customer review rating 0.5/5

Stacey H. Families - Confirmed reviews ALL

Unfriendly front staff. Dirty rooms.

Dear Stacey H., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Strasbourg Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Michele

Customer review rating 4.0/5

Maurice K. Business - Confirmed reviews ALL

Well located. Although it was difficult to reach during the Christmas-market period. Rooms were clean and breakfast is good. Hotel is over-priced during the Christmas-market period as all hotels in Strasbourg during that time.

Other web-users rate our hotel

  • 464 reviews 8.9/10 Location
  • 571 reviews 5.5/10 Room
  • 512 reviews 8.4/10 Service
  • 13 reviews 3.8/10 WiFi
  • 244 reviews 8.3/10 Breakfast
  • 212 reviews 3.9/10 Cleanliness
  • 173 reviews 2.4/10 Vibe
  • 131 reviews 2.4/10 Amenities

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