Sofitel Strasbourg Grande Île 5 stars

Customer review rating (ALL Rating) 4.2/5 1,903 reviews

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Description

Hotel extras

  • Centrally located for sightseeing and shopping

  • La terrasse de l'hôtel, véritable parenthèse de calme au coeur de Strasbourg

  • Le parking privé avec service voiturier

  • Notre patio intérieur végétalisé, un espace apaisant où profiter d'un moment de détente

  • Les espaces séminaires à la lumière du jour avec vue sur l'église Saint-Pierre-le-Jeune

Our accommodation(s)

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Hotel location

Sofitel Strasbourg Grande Île

4 place Saint Pierre le Jeune
67000 STRASBOURG
France

GPS:48.585184, 7.746356

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

LA BRASSERIE SOFITEL

La Brasserie vous propose de savourer des plats emblématiques de la cuisine française élaborés par le Chef Mathieu Klein.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  1,903 reviews

Customer review rating 3.5/5

Nicholas B. Business - Confirmed reviews ALL

The standard hotel room was comfortable and the housekeeper was excellent. I like milk with my coffee and she got me some warm milk because there wasn’t any in the room.

Dear Guest, Thank you for taking the time to share your feedback. We are delighted to hear that you found your room comfortable and that our housekeeper on the first floor contributed to making your stay enjoyable. We understand your note about milk in the room. To ensure the best freshness and quality, we do not place milk directly in rooms. However, Room Service is always happy to provide fresh milk, as well as soy, almond, or any milk you prefer, so your coffee can be exactly as you like it at any time. We hope to welcome you back soon and provide an even more seamless and comfortable stay. Warm regards, Beatrice Aouadi Director of Guest Experience & Duty

Customer review rating 5.0/5

Sarah M. Families - Confirmed reviews ALL

Stayed one night on brief visit. I was on crutches so couldn't walk far but managed the cathedral. Concierge was really helpful and beds were super comfy.

Dear Guest, Thank you very much for sharing your experience. We are delighted to hear that you enjoyed our prime location and the comfort of our beds. We completely understand that being on crutches made getting around more challenging, and we are so glad that our concierge could assist you and help make your visit to the cathedral possible. We truly appreciate your kind words and hope to welcome you back for a longer stay, where you can fully relax and enjoy everything our hotel and the city have to offer, without any mobility concerns. Warm regards, Beatrice Aouadi Director of Guest Experience & Duty

Customer review rating 5.0/5

Lindon B. Solo - Confirmed reviews ALL

I loved how attentive they were to me and how they took care of me and celebrated my birthday

Dear Guest, Thank you so much for sharing your wonderful experience! We are delighted to hear that your birthday stay was so special and that our team could make you feel truly cared for. It’s always our pleasure to provide attentive service and create memorable moments for our guests, and your kind words are the best reward for our efforts. We hope to welcome you back soon for another exceptional stay! Warm regards, Beatrice Aouadi Director of Guest Experience & Duty

Customer review rating 4.0/5

Paul S. Business - Confirmed reviews ALL

I stayed for three nights and had a good time. Spacious room in a quiet corner. I enjoyed my stay.

Dear Guest, Thank you very much for sharing your experience. We are delighted to hear that you enjoyed your stay, particularly your spacious and quiet room, and that our team and facilities met your expectations. We also appreciate your feedback regarding your booking. We apologize for the inconvenience caused by the cancellations and understand how a notification would have been helpful. Please rest assured that we will review our booking communication process to avoid this situation in the future. We look forward to welcoming you back soon and providing another enjoyable stay. Best regards, Beatrice Aouadi Director of Guest Experience & Duty

Customer review rating 4.5/5

Rupert B. Solo - Confirmed reviews ALL

Almost a 10, except that I couldn't find anything at breakfast least of all the saucers, which were not by tge cups.

Dear Guest, Thank you very much for your kind feedback and for sharing your experience with us. We are delighted to hear that you enjoyed your stay and appreciated the service of our team. We also appreciate your comment regarding breakfast, and we apologize for the inconvenience with the saucers. Your feedback has been shared with our breakfast team to ensure everything is properly arranged for a smoother experience next time. We look forward to welcoming you back soon and providing an even more seamless stay. Best regards, Beatrice Aouadi Director of Guest Experience & Duty

Other web-users rate our hotel

  • 599 reviews 9.5/10 Location
  • 929 reviews 4.6/10 Room
  • 1,337 reviews 9.1/10 Service
  • 6 reviews 8.3/10 WiFi
  • 463 reviews 4.6/10 Vibe
  • 330 reviews 7.4/10 Breakfast
  • 300 reviews 3.3/10 Cleanliness
  • 274 reviews 4.1/10 Amenities

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