Sofitel Strasbourg Grande Ile 5 stars

Customer review rating (ALL Rating) 4.5/5 2,414 reviews

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4 place Saint Pierre le Jeune, 67000 STRASBOURG, France

Description

ALLSAFE approved hotel

Hotel extras

  • Our temporary ice rink at the Christmas market

  • Chef Mathieu Klein's Alsatian-inspired restaurant

  • The terrace and the retro-chic of the Link Bar

  • Private car park with valet service and charging stations

  • Our hybrid seminar areas and your events in our vineyard

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

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Hotel location

Sofitel Strasbourg Grande Ile

4 place Saint Pierre le Jeune
67000 STRASBOURG
France

GPS:48.585184, 7.746356

Telephone
Fax +33 3 88 15 49 99

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Terroir & Co

Gastronomes will appreciate the cuisine created by Chef Mathieu Klein at Terroir & Co. This elegant bistro highlights products from the Alsatian terroir and provides a nuanced take on local specialties.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  2,414 reviews

TripAdvisor Rating  4.5/5  2,080 reviews

Certificate of excellence 2023

Pleasant stay

TripAdvisor rating 5.0/5

LucyFH Business - TripAdvisor review

Really good hotel that provides everything you need for a business trip plus some nice extras. The staff were helpful and friendly. Breakfast was really brilliant, make sure to ask for eggs etc as these can be cooked fresh for you. Good central location.

Needs urgent reparations, degrading month by month

Customer review rating 2.0/5

Claudiu Business - Confirmed reviews ALL

I used to be a returning customer of this hotel, but every time I give it another chance I get disappointed. For my last stay they didn't even bother to give me an upgrade (as I'm a Diamond member of Accor), I got the smallest room in the hotel, with internal yard "view". I travel to Strasbourg very frequent, at least 6 days / month, but I'm choosing better alternatives, such as Maison Rouge or even the new Marriott hotels near the European Parliament. Also, the cleaning is not done thoroughly, I left on purpose some chocolate wrapping on the floor, it stayed there for days, even after the room was "cleaned" daily. From now on I'll consider this hotel only if there is no vacancy in the other hotels mentioned above.

Lovely hotel

Customer review rating 4.5/5

Jennifer Solo - Confirmed reviews ALL

Enjoyed my room and the wonderful breakfast. Great location.

overall good experience

Customer review rating 4.0/5

Mr P. Couples - Confirmed reviews ALL

the hotel need renovation for sure, and the room’s amenities are very basic, besides that all the other part are perfect. the breakfast is good especially the pastry. the bed is comfortable and clean. The most important is all the staff are super friendly and helpful.

Dear Mrs. Kwun Fung, Thank you for sharing your feedback with us. We appreciate your positive comments on various aspects of your stay, including the excellent service from our friendly and helpful staff, the comfortable and clean bed, and the delightful breakfast, especially the pastries. We also note your comment about the need for renovations in the hotel and the basic amenities. We hope to have the opportunity to welcome you back in the future. Have a lovely day, Kind regards, Camille Renaud Assistant Front Office Manager

Great staff

Customer review rating 5.0/5

Keith Couples - Confirmed reviews ALL

Matheu the concierge was so great to work with - he was super friendly, funny and had great suggestions. Made our stay.

Dear Mr. P., We very much appreciate your comments. We are thrilled to hear that Mathieu, our Chef Concierge, had such a positive impact on your stay! It's wonderful to know that he was not only helpful but also friendly, funny, and provided excellent suggestions. If you have any future visits planned, we look forward to welcoming you again! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Have a lovely day, Kind regards, Camille Renaud Assistant Front Office Manager

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Other web-users rate our hotel

  • 644 reviews 9.4/10 Location
  • 967 reviews 5.5/10 Room
  • 1,314 reviews 9.4/10 Service
  • 6 reviews 6/10 WiFi
  • 470 reviews 5.9/10 Comfort
  • 400 reviews 8.8/10 Breakfast
  • 397 reviews 5.2/10 Vibe
  • 210 reviews 5.3/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.