Sofitel Strasbourg Grande Île 5 stars

Customer review rating (ALL Rating) 4.2/5 1,904 reviews

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Description

Hotel extras

  • Centrally located for sightseeing and shopping

  • La terrasse de l'hôtel, véritable parenthèse de calme au coeur de Strasbourg

  • Le parking privé avec service voiturier

  • Notre patio intérieur végétalisé, un espace apaisant où profiter d'un moment de détente

  • Les espaces séminaires à la lumière du jour avec vue sur l'église Saint-Pierre-le-Jeune

Our accommodation(s)

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Hotel location

Sofitel Strasbourg Grande Île

4 place Saint Pierre le Jeune
67000 STRASBOURG
France

GPS:48.585184, 7.746356

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

LA BRASSERIE SOFITEL

La Brasserie vous propose de savourer des plats emblématiques de la cuisine française élaborés par le Chef Mathieu Klein.

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Our guest reviews

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100% genuine reviews from our guests

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ALL Rating  4.2/5  1,904 reviews

Customer review rating 5.0/5

Bachir A. M. Couples - Confirmed reviews ALL

Thanks to the bar and the reception staff for all the help during my stay

Dear Guest, Thank you so much for your wonderful feedback! We are thrilled to hear that you had a great experience and that our bar and reception team, made your stay so enjoyable. Your perfect scores across all aspects of your stay truly mean a lot to us! We are delighted to know you would recommend Sofitel Strasbourg Grande Ile to your friends and family. We can’t wait to welcome you back for another memorable stay! Warm regards, Beatrice Aouadi Director of Guest Experience & Duty

Customer review rating 2.0/5

Ben V. Business - Confirmed reviews ALL

Room was uncomfortable and in need of refurbishment. Definitely not a 5 star hotel

Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay. We are sorry to hear that your experience did not fully meet your expectations, particularly regarding the comfort of your room. Please rest assured that we take your comments seriously and will look into how we can improve our guests’ experience. At the same time, we are pleased that you appreciated the friendliness of our team as well as aspects such as Wi-Fi and breakfast. Your kind words will be shared with our staff. We hope you will give us another opportunity in the future to provide you with a fully enjoyable stay. Yours sincerely, Beatrice Aouadi Director of Guest Experience & Duty

Customer review rating 5.0/5

Casey S. Business - Confirmed reviews ALL

I really enjoyed the stay. The staff was great. The location was wonderful.

Dear Guest, Thank you so much for your wonderful feedback! We are delighted to hear that you enjoyed your stay, and that our team and location contributed to making it such a positive experience. It’s fantastic to know that you felt well cared for and comfortable throughout your visit. Your kind words motivate our team to continue delivering the best service to all our guests. We look forward to welcoming you back on your next visit! Warm regards, Beatrice Aouadi Director of Guest Experience & Duty

Customer review rating 4.5/5

Francis Z. Business - Confirmed reviews ALL

Well located and extremely good service by all staff members from start to finish

Dear Guest, Thank you very much for taking the time to share your feedback with us. We truly appreciate your observations, as they help us maintain and continuously improve the quality of our environment and services. Your comment has been shared with our team, and we are reviewing the setup to ensure everything meets our standards and provides the best possible experience for our clients. Thank you again for your valuable input. Kind regards, Beatrice Aouadi Director of Guest Experience & Duty

Customer review rating 3.5/5

Nicholas B. Business - Confirmed reviews ALL

The standard hotel room was comfortable and the housekeeper was excellent. I like milk with my coffee and she got me some warm milk because there wasn’t any in the room.

Dear Guest, Thank you for taking the time to share your feedback. We are delighted to hear that you found your room comfortable and that our housekeeper on the first floor contributed to making your stay enjoyable. We understand your note about milk in the room. To ensure the best freshness and quality, we do not place milk directly in rooms. However, Room Service is always happy to provide fresh milk, as well as soy, almond, or any milk you prefer, so your coffee can be exactly as you like it at any time. We hope to welcome you back soon and provide an even more seamless and comfortable stay. Warm regards, Beatrice Aouadi Director of Guest Experience & Duty

Other web-users rate our hotel

  • 616 reviews 9.5/10 Location
  • 941 reviews 4.6/10 Room
  • 1,373 reviews 9.2/10 Service
  • 6 reviews 8.3/10 WiFi
  • 471 reviews 4.8/10 Vibe
  • 338 reviews 7.8/10 Breakfast
  • 303 reviews 3.5/10 Cleanliness
  • 281 reviews 4.1/10 Amenities

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