Sofitel Strasbourg Grande Île 5 stars

Customer review rating (ALL Rating) 4.2/5 1,892 reviews

Sofitel Strasbourg Grande Île - Image 1
Sofitel Strasbourg Grande Île - Image 2
Sofitel Strasbourg Grande Île - Image 3
Sofitel Strasbourg Grande Île - Image 4

Description

Hotel extras

  • Centrally located for sightseeing and shopping

  • The magic and enchantment of the Christmas Market at Sofitel Strasbourg

  • The 300 m² urban vineyard, which is transformed into an ice rink during the winter season

  • Conference areas with natural light and view of Saint-Pierre-le-Jeune church

  • Private car park with valet service

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Sofitel Strasbourg Grande Île

4 place Saint Pierre le Jeune
67000 STRASBOURG
France

GPS:48.585184, 7.746356

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

LA BRASSERIE SOFITEL

The Brasserie offers a continuous service where you can enjoy emblematic dishes of French cuisine prepared by Chef Mathieu Klein.

Book

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,892 reviews

TripAdvisor Rating  4.2/5  2,176 reviews

Customer review rating 4.5/5

Raoul R. Couples - Confirmed reviews ALL

Welcoming staff, large and comfortable king bed.

Dear Guest, Thank you for taking the time to share your impressions of your stay with us. We are delighted to hear that you enjoyed our hotel’s location, the comfort of your king-size bed, and the warm welcome from our team. We also appreciate your feedback regarding the carpet and bathroom facilities, and please rest assured that we will review these areas to further enhance the comfort of our rooms. Your kind words about our team have been shared with them and are greatly appreciated. We look forward to welcoming you back in the near future and making your next stay even more enjoyable. Warm regards, Beatrice Aouadi Director of Guest Experience & Duty

Customer review rating 4.5/5

David V. Business - Confirmed reviews ALL

Well situated hotel with lovely feel, friendly staff and very good care & attention.

Dear Guest, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you appreciated our central location, friendly staff, and the care provided during your visit. Your feedback is invaluable to us. Best regards, Beatrice Aouadi Director of Guest Experience & Duty

Customer review rating 5.0/5

Julia L. Solo - Confirmed reviews ALL

Room was clean and the facility well maintained. Pleasant and helpful staff. The location was convenient and easy.

Dear Guest, Thank you very much for taking the time to share such a wonderful review following your stay with us. We are truly delighted to read that you enjoyed a comfortable and pleasant experience, and that our clean facilities, convenient location, and helpful team met your expectations. As a valued ALL Accor Platinum member, your satisfaction means a great deal to us. Your perfect scores across all aspects of your stay—including our team, breakfast selection, Wi-Fi, and sustainability efforts—are incredibly rewarding and will be proudly shared with our staff. We sincerely appreciate your recommendation and hope to have the pleasure of welcoming you back very soon for another exceptional stay. Warm regards, Beatrice Aouadi Director of Guest Experience & Duty

Customer review rating 3.0/5

Qing S. C. Business - Confirmed reviews ALL

Shabby old tired facilities

Dear Guest, Thank you for taking the time to share your experience with us. We are sorry to hear that your stay did not meet your expectations, particularly regarding the condition of our facilities. Please be assured that your comments have been shared with the relevant teams, as we continuously review and plan improvements to enhance our guest experience. Your feedback regarding the renovation of the hotel is very valuable to us. We hope to have the opportunity to welcome you back in the future and provide a stay that fully reflects the standards of Sofitel and meets your expectations. Kind regards, Beatrice Aouadi Director of Guest Experience & Duty

Customer review rating 1.0/5

Leonardo A. Couples - Confirmed reviews ALL

The rooms are very worn and need a complete make over. The carpet is filthy and smelt bad.

Dear Guest, Thank you for taking the time to share your experience. We are truly sorry to hear that certain aspects of your room did not meet your expectations. We greatly appreciate your positive remarks regarding our team, the check-in process, and your booking experience. Your feedback has been shared with our housekeeping and operations teams, as we are always looking for ways to maintain high standards of cleanliness and comfort for our guests. We value your loyalty to the ALL Accor program and hope to have the opportunity to welcome you back in the future, providing an even more enjoyable experience. Kind regards, Beatrice Aouadi Director of Guest Experience & Duty

In partnership with TripAdvisor

Other web-users rate our hotel

  • 607 reviews 9.5/10 Location
  • 929 reviews 4.5/10 Room
  • 1,323 reviews 9/10 Service
  • 6 reviews 8.3/10 WiFi
  • 456 reviews 4.5/10 Vibe
  • 328 reviews 7.1/10 Breakfast
  • 300 reviews 3.3/10 Cleanliness
  • 273 reviews 4.2/10 Amenities

Powered by Trustyou

Our other establishments nearby

All our hotels in Strasbourg