Sofitel Strasbourg Grande Ile 5 stars

Customer review rating (ALL Rating) 4.4/5 1,797 reviews

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Sofitel Strasbourg Grande Ile - Image 1
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4 place Saint Pierre le Jeune, 67000 STRASBOURG, France

Description

Hotel extras

  • Our temporary ice rink at the Christmas market

  • La Brasserie welcomes you on its beautiful terrace on fine days

  • 3229 sq. ft. (300 m²) interior garden

  • Seminar spaces with natural light and view of Saint-Pierre-le-Jeune Church

  • Private parking garage with valet service

Our accommodation(s)

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Room 1

Hotel location

Sofitel Strasbourg Grande Ile

4 place Saint Pierre le Jeune
67000 STRASBOURG
France

GPS:48.585184, 7.746356

Telephone
Fax +33 3 88 15 49 99

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

LA BRASSERIE SOFITEL

The Brasserie offers a continuous service where you can enjoy emblematic dishes of French cuisine prepared by Chef Mathieu Klein.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,797 reviews

TripAdvisor Rating  4.2/5  2,138 reviews

Certificate of excellence 2024

Great service

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Dear Guest, Thank you very much for your kind feedback. We are truly pleased to know that you enjoyed your stay with us and that both the charm of our hotel and the quality of service met your expectations. We have also taken note of your comment regarding the size of the room. While some of our categories offer a more compact layout, we do have a variety of larger room and suite options that provide more space and additional comfort. For any future stay, it would be our pleasure to present these alternatives and help you select the accommodation that best suits your needs and preferences. Please do not hesitate to contact us directly should you plan to return — our team would be happy to assist you in making your next visit even more enjoyable. We hope to have the pleasure of welcoming you back very soon. Warm regards, Beatrice Aouadi Director of Guest Experience & Duty

Dissatisfied with room and services

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your detailed feedback regarding your recent stay with us. We truly value all guest insights, as they help us to improve continuously. While we sincerely regret the inconveniences you experienced, we appreciate your patience and the fact that you brought these matters to our attention. This allows us to take immediate corrective action with our housekeeping and front desk teams. Please be assured that your comments have been shared with the relevant departments, and we are already working on solutions to avoid such issues in the future. Despite these concerns, we truly appreciate that you chose to stay with us, and we hope to have the opportunity to welcome you again for a much-improved experience. Warm regards, Beatrice Aouadi Director of Guest Experience & Duty

Customer review rating 3.5/5

Tw Business - Confirmed reviews ALL

Dear Guest, Thank you for your kind words! We\'re thrilled to hear that you enjoyed our service and found our staff well-trained. Your comfort is our top priority, and we\'re glad to know it made a positive impact on your stay. We also appreciate your feedback about the hotel\'s spaces and will take it into consideration as we continuously work to improve our services. We look forward to welcoming you back soon and ensuring your next visit is just as comfortable. Best Regards, Beatrice Aouadi Director of Guest Experience & Duty

Great Hotel with Great Team

Customer review rating 4.5/5

The M. Business - Confirmed reviews ALL

Dear Guest, Thank you so much for your wonderful feedback! We are thrilled to hear that you enjoyed your stay with us. Our team works hard to provide excellent service, and it\'s fantastic to know that you felt well taken care of. We\'re also glad that the location and the upkeep of our property met your expectations. We truly appreciate your kind words and look forward to welcoming you back for another memorable stay. Thanks again for choosing us! Best Regards, Beatrice Aouadi Director of Guest Experience & Duty

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Lieber Gast, Vielen Dank für Ihre wunderbare Rückmeldung! Es freut uns sehr, dass Ihnen unser Service und das freundliche Personal gefallen haben. Auch die zentrale Lage des Hotels ist uns wichtig, um unseren Gästen den besten Komfort zu bieten. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüssen Beatrice Aouadi Director of Guest Experience & Duty

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Other web-users rate our hotel

  • 583 reviews 9.4/10 Location
  • 857 reviews 5.3/10 Room
  • 1,164 reviews 9.1/10 Service
  • 7 reviews 9.5/10 WiFi
  • 386 reviews 5.4/10 Vibe
  • 314 reviews 8.3/10 Breakfast
  • 269 reviews 4.2/10 Cleanliness
  • 239 reviews 5/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.