Sofitel Strasbourg Grande Île 5 stars

Customer review rating (ALL Rating) 4.2/5 1,889 reviews

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Description

Hotel extras

  • Centrally located for sightseeing and shopping

  • La terrasse de l'hôtel, véritable parenthèse de calme au coeur de Strasbourg

  • Le parking privé avec service voiturier

  • Notre patio intérieur végétalisé, un espace apaisant où profiter d'un moment de détente

  • Les espaces séminaires à la lumière du jour avec vue sur l'église Saint-Pierre-le-Jeune

Our accommodation(s)

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Hotel location

Sofitel Strasbourg Grande Île

4 place Saint Pierre le Jeune
67000 STRASBOURG
France

GPS:48.585184, 7.746356

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

LA BRASSERIE SOFITEL

La Brasserie vous propose de savourer des plats emblématiques de la cuisine française élaborés par le Chef Mathieu Klein.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  1,889 reviews

Customer review rating 5.0/5

Joshua D. Families - Confirmed reviews ALL

The room was exquisite and perfect for children. The location was perfectly close to everything you want but also not in the heart of the chaos. The staff was so lovely. The food was fantastic. Highly recommend this hotel.

Customer review rating 5.0/5

Olena S. Business - Confirmed reviews ALL

Everything is great, central location, comfortable bed, great facilities

Customer review rating 4.5/5

Christoph B. Families - Confirmed reviews ALL

We have stayed at the Sofitel in Straßburg for a Weekend Family Trip with our toddler. And we were absolute amazed by the super attentive and family-friendly staff. Especially Nawel from Front Desk went the extra mile and gave our little daugther with some macerons and berries a big smile in her face. Nawel has always been welcoming as with a smile like good friends, we felt very welcome there. But also the other staff in the hotel such as the Restaurant Team for Breakfast & Dinner was superb. It‘s true, the Hotel itself might need a renovation/ modernisation but the staff definitely makes it up :)

Dear Guest, Thank you very much for taking the time to share such a detailed and thoughtful review following your family weekend stay with us at Sofitel Strasbourg. We are truly delighted to read that you had a great stay overall and that you especially highlighted the attentive and family-friendly service provided by our team. Your kind words are a real reward for everyone involved. We are particularly pleased to learn that Nawel at the Front Desk made such a positive impact on your stay. Her thoughtful attention to your daughter, and the warm and welcoming attitude you described, perfectly reflect the hospitality we strive to deliver. She will be very proud to read your message. Your recognition of her effort is greatly appreciated and will certainly be shared with her and the team. It is also wonderful to see your positive comments about our Restaurant team for both breakfast and dinner, as well as the overall service throughout your stay. Knowing that our team helped make your family weekend enjoyable means a great deal to us. We also note your comment regarding the hotel’s overall condition. We are pleased that the quality of service significantly enhanced your experience despite this point. It is especially rewarding to know that you would still highly recommend our hotel, which is the best recognition we can receive. We sincerely hope to have the pleasure of welcoming you and your family back for another enjoyable stay in the future. Kind regards, Beatrice Aouadi Director of Guest Experience & Duty

Customer review rating 4.5/5

Frederique M. Business - Confirmed reviews ALL

team meeting with location of meeting room during 2 days; good service and flexibility

Dear Guest, Thank you very much for taking the time to share your feedback following your professional meeting stay with us in Strasbourg. We are delighted to read that you particularly enjoyed our central yet quiet location, as well as the quality of our breakfast and food offering. It is also a great pleasure to see that you highlighted the overall level of service provided by our team, as well as their flexibility and responsiveness during your two-day meeting. Your recognition is truly appreciated. We are very pleased that the meeting facilities and the support provided contributed positively to the success of your event, and that you felt well supported throughout your stay. We also take note of your comment regarding the layout of standard rooms, specifically the bathroom configuration. We understand that this may impact comfort for two guests sharing the room, and we appreciate you bringing this to our attention. It is especially rewarding to know that you would recommend your stay and our services, both for accommodation and for professional events. We hope to have the pleasure of welcoming you again for another successful business stay in Strasbourg. Kind regards, Beatrice Aouadi Director of Guest Experience & Duty

Customer review rating 4.0/5

Maria L. C. M. Business - Confirmed reviews ALL

The rooms need some care/remodeling - also given global warming consider improving the AC so guests can get a good rest. The room was very hot even with the air on or the window open

Dear Guest, Thank you very much for taking the time to share your detailed feedback following your recent business stay with us in Strasbourg. We are pleased to read that you appreciated our central location, as well as the overall quality of service provided by our team, who will be very happy to know that their attentiveness and professionalism made a positive impression on your stay. At the same time, we sincerely thank you for your constructive comments regarding the condition of the room. We are sorry to learn that certain elements did not fully meet your expectations, particularly the flooring and the overall room condition. Please be assured that your feedback has been shared with our management and technical teams for immediate review and follow-up. We also take very seriously your remarks regarding the room temperature and air conditioning performance. Guest comfort is a priority, and we fully understand the importance of being able to rest properly, especially during warmer periods. Your comments are valuable and will be included in our ongoing reflections on improving climate comfort solutions. Despite these points, we are glad to see that you rated your stay positively overall and highlighted several strong aspects of your experience, including service quality and value for money. We truly appreciate your candid feedback, as it helps us identify key areas for improvement while continuing to build on our strengths. We hope to have the opportunity to welcome you back in the future for a more comfortable and fully satisfying stay. Kind regards, Beatrice Aouadi Director of Guest Experience & Duty

Other web-users rate our hotel

  • 606 reviews 9.6/10 Location
  • 951 reviews 4.7/10 Room
  • 1,490 reviews 9.3/10 Service
  • 7 reviews 6.7/10 WiFi
  • 484 reviews 5.5/10 Vibe
  • 386 reviews 8.2/10 Breakfast
  • 382 reviews 8.3/10 Food
  • 309 reviews 3.7/10 Cleanliness

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