Sofitel Strasbourg Grande Ile 5 stars

Customer review rating (ALL Rating) 4.4/5 2,086 reviews

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4 place Saint Pierre le Jeune, 67000 STRASBOURG, France

Description

Hotel extras

  • Our temporary ice rink at the Christmas market

  • Enjoy Mediterranean cuisine at "La Terrace Sofitel" pop-up restaurant

  • 3229 sq. ft. (300 m²) interior garden

  • Seminar spaces with natural light and view of Saint-Pierre-le-Jeune Church

  • Bus drop-off and parking. Private parking with valet + EV charging stations

Our accommodation(s)

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Hotel location

Sofitel Strasbourg Grande Ile

4 place Saint Pierre le Jeune
67000 STRASBOURG
France

GPS:48.585184, 7.746356

Telephone
Fax +33 3 88 15 49 99

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,086 reviews

TripAdvisor Rating  4.0/5  2,124 reviews

Certificate of excellence 2024

SAD SOFITEL in Strasbourg

TripAdvisor rating 2.0/5

CHINAMEDEXPERT TripAdvisor review

Staff is very nice, however the day we checked in, they had a water leak so "AFTER" we paid, they then advised us, which was a bit sneaky. Had they provided us notice, we would have found a new hotel, or expect them upon arrival to have made acceptable arrangements. Water was turned off from 10.00 PM until early AM, so if wanted to take a shower or go to the bathroom it was not available. The hotel needs a complete makeover. Carpets were filthy, and the suite was very tiny and oddly organized. This is a definite "NO GO". The bell services were EXCELLENT.

Horrible

TripAdvisor rating 1.0/5

Alina E Couples - TripAdvisor review

Horrible! Very very friendly staff, but rooms aren’t what you would expect from a sofitel, this is more like a Holiday Inn, and the worst off them. The furniture and carpet haven’t been cleaned or renewed since new!! Staff extra friendly and it’s only worth of staying there

Old and amateurish

TripAdvisor rating 1.0/5

Elijah E TripAdvisor review

I recently stayed at this hotel, and I can confidently say it was one of the worst experiences I’ve ever had. The place is not only run-down and old, but it feels like it hasn’t seen any deep cleaning in years. What made it even worse was the absolutely dreadful service. The staff seemed completely uninterested in making guests feel welcome or comfortable. They were unhelpful, and downright amateurish in their approach. If this is what Strasbourg hospitality is all about, I’m honestly shocked. I would not recommend this hotel to anyone, and I will certainly be staying elsewhere next time I visit the city. Avoid at all costs.

Unforgettable hotel!

TripAdvisor rating 5.0/5

annabE9397EU Business - TripAdvisor review

Our stay at the hotel in Strasbourg was truly unforgettable. The cozy rooms, adorned with modern decor and offering stunning views of the city, made our experience exceptionally comfortable. The breakfasts were diverse and delicious, and the friendly staff were always ready to assist us with a smile.

excellent sejour

Customer review rating 5.0/5

Famille B. Families - Confirmed reviews ALL

comme d habitude excellent

Dear Monsieur B., Merci beaucoup pour votre retour élogieux! Nous sommes ravis que votre séjour ait été, comme toujours, à la hauteur de vos attentes. Nous comprenons votre regret de ne pas avoir croisé Christophe, soyez assurez qu'il est bien toujours avec notre équipe. Il est toujours un plaisir pour nous de retrouver nos clients fidèles. Nous espérons avoir l'opportunité de vous accueillir à nouveau très bientôt et de vous faire vivre une autre expérience exceptionnelle. À très vite ! Charlotte Guest Relations

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Other web-users rate our hotel

  • 619 reviews 9.4/10 Location
  • 896 reviews 5.2/10 Room
  • 1,209 reviews 9.3/10 Service
  • 6 reviews 9.5/10 WiFi
  • 418 reviews 5.4/10 Comfort
  • 399 reviews 4.8/10 Vibe
  • 347 reviews 8.3/10 Breakfast
  • 235 reviews 4.9/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.