Sofitel Strasbourg Grande Ile 5 stars
Customer review rating (ALL Rating) 4.5/5 1,336 reviews
Certified ALLSAFE by Bureau Veritas
Chef Mathieu Klein's Alsatian-inspired restaurant
The terrace and the retro-chic of the Link Bar
Private car park with valet service and charging stations
Our hybrid seminar areas and your events in our vineyard
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
ALLSAFE approved hotel
4 place Saint Pierre le Jeune
SOFITEL STRASBOURG GRANDE ILE: A, B, C, D et F Homme de Fer
FRANKFURT At 250km / 155 miles
KARLSRUHE BADEN At 60km / 37 miles
STRASBOURG ENTZHEIM At 19km / 11 miles
STRASBOURG At 1km / 0 miles
Check-in from - Check out up to
Gastronomes will appreciate the cuisine created by Chef Mathieu Klein at Terroir & Co. This elegant bistro highlights products from the Alsatian terroir and provides a nuanced take on local specialties.
With 4 types of rooms (classic, superior with/without balcony, luxury) and 5 types of luxury suite (Junior, Prestige, Luxury, Opera, Imperial), the hotel helps you relax, along with our superb MyBeds. WIFI, Balmain toiletries, TV with Chromecast for reading your content, mineral water and courtesy tray, some room amenities that make for a unique experience at the Sofitel Strasbourg Grande Île.
Our guest reviews
100% genuine reviews from our guestsFind out more
Customer review rating 5.0/5
Deborah J. Couples - Confirmed reviews ALL
Easy check in and lovely staff
Customer review rating 1.5/5
Mahmoud A. Families - Confirmed reviews ALL
The Hotel is too old. The AC was not working fine, the refrigerator was not working, the security saving box was not working, the valet parking was not around at all every time I arrive to the hotel, the room decor is extremely old. I have stayed in 3 other different Sofitel around the world and this is the first bad experience in Sofitel. Actually, this Hotel has only the name out of the Sofitel chain.. the rest is a 3 stars hotel
Close to Action but with Issues
Customer review rating 4.0/5
G J. P. Couples - Confirmed reviews ALL
In general the stay was fine. The staff were excellent but there appears to be a constraint on staff numbers by management which means too few doing too much. A classic is the concierge who is parking cars, helping guests, carrying luggage and general go to person. It might seem to add to the bottom line but it is shortsighted. Not having a functioning restaurant is a real negative for us. In fact, had we known we would not have stayed. How you expect guests to handle inclement weather seems to be overlooked. Eating snack food at miniature tables in the bar is NOT the solution or, to be blunt, was a terrible experience.
Great location, very nice staff, room not in great shape.
Customer review rating 4.0/5
Anonymous Families - Confirmed reviews ALL
We enjoyed the hotel, the very kind staff, the great location and the nice breakfast. Our room was generally nice, but it‘s condition did not live up to the 5-star standard, nor the price we paid for it. Our room (Nr. 525, junior suite) had the following problems: A door that didn‘t lock properly. When you put slight pressure on the door from the outside and pressed the door handle, the door would open without a room key. We asked 3 times to have it fixed, and by the last day it was a bit better, but not exactly fixed. The fridge of the room hat parts coming off of it and the wiring behind it did not seem very safe from a fire-hazard perspective. The light sensor in the bathroom was malfunctioning and kept randomly turning on and off during the whole night and it would also turn off the light sometimes while someone was in it.
Customer review rating 0.5/5
Gary K. Couples - Confirmed reviews ALL
No wake up call No telephone No air conditioning No operating coffee machine
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