Sofitel Strasbourg Grande Ile 5 stars

Customer review rating (ALL Rating) 4.4/5 1,849 reviews

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Sofitel Strasbourg Grande Ile - Image 1
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4 place Saint Pierre le Jeune, 67000 STRASBOURG, France

Description

Hotel extras

  • Our temporary ice rink at the Christmas market

  • Enjoy Mediterranean cuisine at "La Terrace Sofitel" pop-up restaurant

  • 3229 sq. ft. (300 m²) interior garden

  • Seminar spaces with natural light and view of Saint-Pierre-le-Jeune Church

  • Private parking garage with valet service

Our accommodation(s)

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Room 1

Hotel location

Sofitel Strasbourg Grande Ile

4 place Saint Pierre le Jeune
67000 STRASBOURG
France

GPS:48.585184, 7.746356

Telephone
Fax +33 3 88 15 49 99

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

LA BRASSERIE SOFITEL

The Brasserie offers a continuous service where you can enjoy emblematic dishes of French cuisine prepared by Chef Mathieu Klein.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,849 reviews

TripAdvisor Rating  4.2/5  2,135 reviews

Certificate of excellence 2024

great hotel but unnecessary shortcomings

Customer review rating 3.0/5

Robert Business - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed the room, the staff, and the breakfast during your stay. However, we are truly sorry for the inconvenience caused by having to exchange your keycard multiple times. We understand how frustrating this can be, and we apologize for the recurring issue. Please know that we are already working diligently to resolve this, and we are committed to ensuring that this does not continue to affect future guests. We also appreciate you bringing the leaking hose in the shower to our attention. While it wasn’t a major issue, we will make sure our maintenance team addresses it to ensure everything is in perfect working order. Once again, we apologize for these inconveniences, and we truly value your feedback. We hope to welcome you back in the future and provide you with a flawless experience. Warm regards, Beatrice Aouadi Director of Guest Experience & Duty

Wonderful staff, beautiful hotel

Customer review rating 5.0/5

Leo Solo - Confirmed reviews ALL

Dear Guest, thank you so much for your wonderful feedback! We’re incredibly proud of our team, and it’s heartwarming to hear that their kindness and cheerful spirit made your stay even more special. We’re glad you enjoyed the decor, room upgrade, and welcome gift. We truly appreciate your kind words and look forward to welcoming you back soon! Best Regards, Beatrice Aouadi Director of Guest Experience & Duty

Good stay, happy to come back

Customer review rating 4.0/5

Paul Business - Confirmed reviews ALL

Dear Guest, Thank you so much for sharing your feedback! We’re absolutely delighted to hear that you had such a pleasant and seamless stay with us at Sofitel. It's fantastic to know that we were able to promptly address the furniture issue, and we're so happy to hear that our staff's thoughtful gesture of offering water after your run added to your experience. It truly means a lot to us that you felt well taken care of. We can’t wait to welcome you back for another unforgettable stay! Best Regards, Beatrice Aouadi Director of Guest Experience & Duty

Well located, good hotel

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Dear Guest, Thank you so much for your kind words! We're thrilled to hear you enjoyed our prime location, the friendly service from our staff, and the comfort of our hotel. It's always our goal to create a relaxing and welcoming experience for our guests, and we're so glad you felt that during your stay. We hope to welcome you back soon! Best Regards, Beatrice Aouadi Director of Guest Experience & Duty

Amazing hotel and excellent location

Customer review rating 5.0/5

Matthew B. Solo - Confirmed reviews ALL

Dear Mr. B., Thank you so much for your kind and detailed feedback! We are thrilled to hear that you had such a wonderful experience at the Sofitel Strasbourg. It’s great to know that you enjoyed the excellent location, the quality of our service, and the overall comfort of your stay. We're especially grateful for your compliments about our front desk staff; they will be delighted to hear that they made you feel right at home. Your satisfaction as a Platinum member is incredibly important to us, and we’re honored that we could make your visit memorable. We look forward to welcoming you back to your favorite hotel in Strasbourg during your next visit. Warm regards, Beatrice Aouadi Director of Guest Experience & Duty

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Other web-users rate our hotel

  • 590 reviews 9.5/10 Location
  • 866 reviews 5.1/10 Room
  • 1,142 reviews 9.1/10 Service
  • 7 reviews 9.5/10 WiFi
  • 388 reviews 4.9/10 Vibe
  • 323 reviews 8/10 Breakfast
  • 271 reviews 3.8/10 Cleanliness
  • 241 reviews 4.7/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.