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Novotel Strasbourg Centre Halles Hotel 4 stars

Customer review rating 4.3/5 4,677 reviews
Novotel Strasbourg Centre Halles
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+ 19 Services
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Room 1

Number of guests
Children's age

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When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • 10 minutes' walk from the TGV train station

  • Meeting area for up to 100 people

  • Restaurant and bar within the hotel

  • Dedicated children's area

  • Public car park next to the hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public indoor parking (Nearby)Paying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Laundry
  • Porter
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 4 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Strasbourg Centre Halles

Quai Kleber
67000
strasbourg
france

Tel: +33388215050

Fax: (+33)3/88215051

Contact email

Check-in from 14h00

Check out up to 12h00

  • LINE D :   A/D Ancienne Synagogue Les Halles

  • By plane

    STRASBOURG At 18km / 11.19 miles

  • By train

    GARE TGV At 1km / 0.63 miles

  • By train

    STRASBOURG At 1km / 0.63 miles

  • By train

    STRASBOURG TGV At 1km / 0.63 miles

GPS :48.586125, 7.74299

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs. All rooms at the Hotel Novotel Strasbourg Centre Halles are air-conditioned and measure 269 sq. ft. (25 m²). Choose the Executive Room and enjoy bathrobes, a Nespresso coffee machine and free minibar service.

Superior Room - 1 double bed and 1 single sofa bed

  • Max. number of persons: 3
  • Area: From 25m²
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Executive Room - 1 double bed and 1 single sofa bed

  • Max. number of persons: 3
  • Area: From 25m²
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)
Accessible room

Superior Room - 1 double bed

  • Max. number of persons: 2
  • Area: From 25m²
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Superior Room - twin beds

  • Max. number of persons: 2
  • Area: From 25m²
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Classic Room - 1 double bed and 1 double sofa bed

  • Max. number of persons: 4
  • Area: From 25m²
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Our restaurants and bars

N'CAFE

Type of cuisine: French

Dine however you want, whenever you want. Enjoy simple, tasty, healthy and balanced cuisine at any time and satisfy all your cravings. Take a moment to relax in the restaurant, bar or terrace, or even in your room.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

An open-plan space that is ideal for relaxing in a warm and friendly environment. For a business meeting or a drink with friends, everything comes together in a perfect moment. Enjoy your break...

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 160 m²

  • Maximum capacity: 95 people

  • Maximum banquet capacity: 45 people

Find out more

Our guest reviews for
Novotel Strasbourg Centre Halles

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

4,677 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,259 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

R. A. S.

Customer review rating 4.3/5

H. Solo - 09/02/2020 Confirmed reviews ALL

R. A. S

Cher Victor, Nous vous remercions pour ce merveilleux commentaire. Votre satisfaction lors de votre séjour Strasbourgeois est une très belle récompense pour nos équipes qui se mobilisent pour répondre à toutes vos demandes et vous faire vivre une expérience exceptionnelle. Dans l'attente et au plaisir de vous accueillir dans notre hôtel, Bien cordialement Eleonora D. Première de Réception

As central as it gets.

Customer review rating 4.3/5

Guest Families - 01/02/2020 Confirmed reviews ALL

Never expected I would like the convenience of my hotel being inside a shopping mall but this was a really good experience

Dear OLUJIMI A., Thank you for taking the time to share such a beautiful review of Novotel Strasbourg Centre Halles. We are extremely pleased that you had enjoy our location and rooms ! Your comments are extremely important as they provide a motive for continuous improvement. We look forward to welcoming you again soon. Best regards Eleonora D. Front Desk Supervisor

Very good

Customer review rating 4.3/5

Lucy C. Friends - 14/01/2020 Confirmed reviews ALL

Very good, friendly staff, very happy

Dear Madam C., We very much appreciate your comments regarding your stay at the Novotel Strasbourg Centre Halles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie, Front Desk.

Greatfull

Customer review rating 4.3/5

Christophe Business - 13/01/2020 Confirmed reviews ALL

The Restaurant inside the Hotel is shown outside the Hotel so when you are booking It thru smartphone application you go out and then search for it, then nothing and come back to the Hotel and just realize that it was in front of your noze. Strange but real :)

Dear Guest, Thank you for the great review of our hotel! We are sorry to see that u got difficulties to find our restaurant even if you finally find it. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marie, Front Desk.

Good and comfortable

Customer review rating 4.3/5

Sara Families - 06/01/2020 Confirmed reviews ALL

We made a wrong reservation to 2020, luckily the front desk staff really helpful to sort it out for me with expedia.... if not, we have to find another hotel to stay immediately!!! Room was quite comfortable and clean, and the hotel very convenience to the Christmas market, nice choice!

Dear CHAU WA C., We very much appreciate your comments regarding your stay at the Novotel Strasbourg Centre Halles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie, Front Desk

Great stay

Customer review rating 4.3/5

Faaiq Families - 04/01/2020 Confirmed reviews ALL

Enjoyable experience

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marie, Front Desk

Not up to usual standard

Customer review rating 4.3/5

Sharron Families - 03/01/2020 Confirmed reviews ALL

We have stayed in theis hotel hundreds of times, this time the check in was surly and not the usual friendly welcome we have come to expect.

Dear SHARRON B., Thank you for taking the time to tell us about your experience at the Novotel Strasbourg Centre Halles. I am sorry to hear that our new reception mode didn't seduce you. Please allow me to express my sincerest apologies. It has for objectif to make the Check-in easier and warmer for our guests. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marie, Front Desk.

Satisfying stay

Customer review rating 4.3/5

Said Families - 03/01/2020 Confirmed reviews ALL

We enjoyed staying at novotel strasbourg

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marie, Front Desk.

New Years in Strasbourg

Customer review rating 4.3/5

Michelle M. Couples - 02/01/2020 Confirmed reviews ALL

Needing just two nights accommodation, we selected Novotel Strasbourg because of the great service we receive in Australia. Whilst the hotel staff were very accommodating and helpful, the standard of the room was more basic than what we expected. It was clean and functional and served the purpose for our time in Strasbourg. Breakfast met our needs and expectations.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marie, Front Desk.

Not what I expected

Customer review rating 4.3/5

Kenneth Y. Families - 22/12/2019 Confirmed reviews ALL

The hotel lobby was small and cramped. When we first arrived we could not determine where to checkin. Had to ask a member of the bar staff and she pointed to a lady sitting at a bar table. I understand the hotel is going through a renovation, but just simple signage would help. The rooms were extremely small and cramped. We really had no space to unpack our luggage. If we wanted something out of a suitcase, we had to stand it on the bed as there was no room on the floor. The breakfast was not good. Self service buffet, but not a lot of choice and items were not replenished when empty. This is the most expensive room I have ever stayed in, and it pissed me off. Being an Accor club member, I expected a lot more. Unfortunately I can not recommend this hotel. Primarily because of the extreme small room sizes.

A Novotel virgin

Customer review rating 4.3/5

Josh P. Business - 20/12/2019 Confirmed reviews ALL

This was my first time staying at Novotel. Normally I stay at the Ibis next door, but this time Novotel was cheaper. I loved the bed, I would love to take it home, and the TV was better than at my place.

Dear Mr P., Thank you for your beautiful words! We are happy you enjoyed your stay in our hotel and you appreciate our services and location. We hope to welcome you again in this way you can give us the opportunityy to get 100/100 :) Best regards. Eleonora D. - Front Desk Supervisor

Holidays in Strasbourg

Customer review rating 4.3/5

Marta H. M. Friends - 18/12/2019 Confirmed reviews ALL

The hotel is located in the city center. The room was clean and comfortable and the staff was very nice with us. They gave us some city maps and helped us with everything. Highly recommended.

INSATISFAITE

Customer review rating 4.3/5

Anonymous Business - 10/12/2019 Confirmed reviews ALL

UN COURRIER SERA ADReSSEE A LA DIRECTION DE CENTRE accor

Chère Madame P., Nous sommes désolés d’apprendre votre déception. Nous avons noté tous vos commentaires et nous excusons pour les désagréments que vous avez rencontrés. Nous tenons à vous assurer que le confort et la satisfaction de nos clients sont notre première préoccupation. Je vous invite donc à nous contacter directement à "H0…" afin que notre responsable puisse vous faire un retour. Bien cordialement Eleonora D. Première de Réception
Customer review rating 4.3/5

M. E. Families - 05/12/2019 Confirmed reviews ALL

Great Stuff and great service

It was a fine stay

Customer review rating 4.3/5

Staci Families - 01/12/2019 Confirmed reviews ALL

The location was good, attached to a mall, and a short walk to the city center. The room was standard and it was clean. The lobby was a bit confusing, the design and not knowing who or where to check in. We didn't have breakfast, but it did look good. I would return.

Extremely satisfied

Customer review rating 4.3/5

Juan C. J. M. Business - 30/11/2019 Confirmed reviews ALL

Felt welcome and “at home”

Customer review rating 4.3/5

Anonymous Business - 27/11/2019 Confirmed reviews ALL

Excellente prestation

Customer review rating 4.3/5

Anonymous Families - 26/11/2019 Confirmed reviews ALL

I'm aware this is not high rate hotel but cleaness should be basic demand for 1 to 5 * when categorizing. The room was pretty dirty, especially bathroom. On the other hand, breakfast was good and staff as well.

Disappointing

Customer review rating 4.3/5

Gustavo O. Families - 25/11/2019 Confirmed reviews ALL

It was my second time at the Hotel. This time I booked two rooms. I got an email confirmation after my booking that the rooms would be available by 2:00 pm. It was 3:30 and we were told that we still have to wait a little bit more. I was traveling with my mom, my wife, and my two daughters. We went for a walk and by the time we were back the rooms were available. They offered us an upgraded room, very nice. However, the drains in the shower and in the sink were clogged, which generated extra inconvenience. This kind of things has never happened to us in any Novotel we stayed before.

Customer review rating 4.3/5

Anonymous Solo - 24/11/2019 Confirmed reviews ALL

If I had known about the construction at this hotel, I would have booked a different one. From the noise to the nasty smell in the lobby and the elevator, the darkness and bleakness in the lobby, it made for a very unpleasant experience every time I went through.

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