Novotel Strasbourg Centre Halles

Novotel Strasbourg Centre Halles 4 stars

Customer review rating (ALL Rating) 4.4/5 1,496 reviews

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Hotel extras

  • 10 mins' walk from the TGV station and Notre-Dame

  • Family rooms (2 children under 16 years free)

  • In the Place des Halles shopping center

  • Underground public parking at the hotel, via Rue Sevastopol

  • Meeting area for up to 100 people

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Strasbourg Centre Halles

Quai Kleber
67000 STRASBOURG
France

GPS:48.586125, 7.74299

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Ici&là - Restaurant

Our chef creates tasty authentic cuisine in the Ici&là concept. Healthy, balanced catering at all hours to satisfy all your needs. Enjoy a moment of escape in the restaurant, bar or in your room.

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Our accommodation(s)

The Standard room will meet your needs in contemporary style and design. By choosing an Executive room, you will enjoy bathrobes, a Nespresso machine and minibar service. All rooms at Novotel Strasbourg Centre Halles are 25m². They are air-conditioned and equipped with large desks to meet all your needs. Includes high-speed broadband.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,496 reviews

TripAdvisor Rating  4.0/5  1,359 reviews

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

friendly staffs but poor hotel condition.

perfect position to visit the center

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

well served in all the aspects

Dear FABIO D., We very much appreciate your comments regarding your stay at the Novotel Strasbourg Centre Halles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La Réception.

Good stay, incomfortably hot room

Customer review rating 3.5/5

Sarah H. Families - Confirmed reviews ALL

Check in and out we’re seamless, your guest services staff were welcoming, engaging and very thoughtful with our little baby. We called down in the middle of the night as the air conditioning in our room wasn’t working and the window was simply not doing enough and due to location of the room was loud on the street. The agent I spoke to on the phone was rude. When I said is there anything he could do since the ac wasn’t working and he said “yes, it’s simple. Turn off your ac and open the window, it’s a colder night”. This was not a solution and did not consider the noise on the street and the impact to the baby sleeping in the room. His attitude was extremely of putting.

Dear SARAH H., We very much appreciate your comments regarding your stay at the Novotel Strasbourg Centre Halles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry that the person you called in the middle of the night was rude. We do not accept this behavior from our employees. We make it a point to choose our staff for their friendliness and courtesy. We will have a discussion with the person present that night. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandra

Great stay

Customer review rating 4.5/5

Laura S. Families - Confirmed reviews ALL

Clean room, and pleasant staff, well-located hotel.

Excellent location (City center 10' away walking). Nice hotel, but I would expect more from a Novotel.

Customer review rating 4.0/5

George Families - Confirmed reviews ALL

Let us start by the fact that the hotel prices have almost doubed during the last 5-6 years. This can be of course partially explained by the energy crisis, but is this the only reason? Cost put aside, the hotel is indeed in an excellent location. You can just park your car and move on foot only. All sites worth seeing are in a walking distance. The hotel entrance is causy and the staff extra polite. Check-in was very easy and fast. The room was not bad, but not impressive as well. It had some issues (sink clogged). Maybe we were just unlucky (it happens sometimes even at the best hotels). Breakfast included practically everything you could desire of, but empty pots and undone tables were a common observation, while one waiter was rushing around like crazy in order to put everything in order. Empty glasses were very hard to find. In a nutshell, I liked the experience, but I would expect something better from a hotel asking me around 200€ a day. And again: it is not the staff to blame! They were doing their best.

Dear GEORGIOS Z., We very much appreciate your comments regarding your stay at the Novotel Strasbourg Centre Halles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La Réception.

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Other web-users rate our hotel

  • 607 reviews 8.6/10 Location
  • 650 reviews 6.6/10 Room
  • 671 reviews 8.8/10 Service
  • 9 reviews 7.5/10 WiFi
  • 345 reviews 7.9/10 Breakfast
  • 245 reviews 5.9/10 Cleanliness
  • 162 reviews 6.9/10 Vibe
  • 154 reviews 5.5/10 Amenities

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