Novotel Strasbourg Centre Halles 4 stars

Customer review rating (ALL Rating) 4.2/5 1,287 reviews

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Novotel Strasbourg Centre Halles - Image 1
Novotel Strasbourg Centre Halles - Image 2
Novotel Strasbourg Centre Halles - Image 3
Novotel Strasbourg Centre Halles - Image 4
Quai Kleber, 67000 STRASBOURG, France

Description

Hotel extras

  • 10 mins' walk from the TGV station and Notre-Dame

  • Family rooms (2 children under 16 years free)

  • In the Place des Halles shopping center

  • Underground public parking at the hotel, via Rue Sevastopol

  • Meeting area for up to 100 people

Our accommodation(s)

Hotel location

Novotel Strasbourg Centre Halles

Quai Kleber
67000 STRASBOURG
France

GPS:48.586125, 7.74299

Telephone
Fax +33 3 88 21 50 51

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Ici&là - Restaurant

Our chef creates tasty authentic cuisine in the Ici&là concept. Healthy, balanced catering at all hours to satisfy all your needs. Enjoy a moment of escape in the restaurant, bar or in your room.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  1,287 reviews

TripAdvisor Rating  3.9/5  1,430 reviews

Customer review rating 4.5/5

Christine* S. Couples - Confirmed reviews ALL

We checked into our hotel and we were amazed as to how large our room was for European standards. We had so much space in our room. The only reason why I rated our experience a 9 out of 10 was because the "built in" hair dryer in the bathroom only blew out cold air. I did let the front desk staff know but they were not able to deliver another hair dryer until the following morning. This hotel is right next to a shopping center with a grocery store inside. We bought ham, cheese, butter, and a baguette, fruit and yogurt and had our own "picnic" breakfast in the room. The tram also stops in front of this hotel which is one stop away from Strasbourg's train station. In addition, the three (3) garbage bins that are by the elevators (in the lobby) are colored yellow, blue, and green. It would have been nice to label each bin to know which bin was for garbage, recycle, and compost. I can assume the green bin was for compost but I would like to be helpful to the cleaning staff since they have to empty the garbage and recycling each day.

Customer review rating 4.0/5

Nick* H. Families - Confirmed reviews ALL

It was our first stay @ a Novotel, and overall we had a good time and were well looked after. The hotel was very well located, the rooms fine but with a very small independent toilet, and breakfast was rather chaotic as the layout of the hotel means the food is spread over a wide area.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Charlène ZAEGEL Front Office Manager

Customer review rating 4.0/5

Colin F. Families - Confirmed reviews ALL

Short visit for a sports event, sharing a room with my son

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Charlène ZAEGEL Front Office Manager

Customer review rating 4.5/5

Stefanos M. Business - Confirmed reviews ALL

All my requests were taken into account and satisfied

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Charlène ZAEGEL Front Office Manager

Customer review rating 2.5/5

Martina* D. Business - Confirmed reviews ALL

the room was dated. The bathroom looked run down, and there were several big stains on the sofa and on the carpet. not nice at all.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Charlène ZAEGEL Front Office Manager

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Other web-users rate our hotel

  • 908 reviews 9/10 Location
  • 881 reviews 5.4/10 Room
  • 690 reviews 8.4/10 Service
  • 15 reviews 6.2/10 WiFi
  • 497 reviews 8.2/10 Breakfast
  • 419 reviews 4.9/10 Comfort
  • 347 reviews 5.1/10 Cleanliness
  • 283 reviews 4.7/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.