Novotel Strasbourg Centre Halles Hotel 4 stars

Customer review rating 4.3/5 5,012 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Novotel Strasbourg Centre Halles
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+ 18 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Labeled ALLSAFE by Bureau Veritas

  • Meeting area for up to 100 people

  • New concept catering, hotel renovated in 2019

  • Dedicated children's area

  • Public car park next to the hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public indoor parking (Nearby)Paying
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Laundry
  • Porter
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 4 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
Information message

Hotel location

Novotel Strasbourg Centre Halles

Quai Kleber
67000
strasbourg
france

Tel: +33388215050

Fax: (+33)3/88215051

Check-in from 14h00

Check out up to 12h00

  • LINE D :  A/D Ancienne Synagogue Les Halles

  • By plane

    STRASBOURG At 18km / 11.19 miles

  • By train

    GARE TGV At 1km / 0.63 miles

  • By train

    STRASBOURG At 1km / 0.63 miles

  • By train

    STRASBOURG TGV At 1km / 0.63 miles

GPS :48.586125, 7.74299

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs. All rooms at the Hotel Novotel Strasbourg Centre Halles are air-conditioned and measure 269 sq. ft. (25 m²). Choose the Executive Room and enjoy bathrobes, a Nespresso coffee machine and free minibar service.

Superior Room - 1 double bed and 1 single sofa bed

  • Max. number of persons: 3
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Executive Room - 1 double bed and 1 single sofa bed

  • Max. number of persons: 3
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Superior Room - 1 double bed

Accessible room
  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Superior Room - twin beds

  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Classic Room - 1 double bed and 1 double sofa bed

  • Max. number of persons: 4
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)
Rooms

Our restaurants and bars

ICI&LA - RESTAURANT ET BAR

Type of cuisine: French

Eat how you want, when you want. Simple, tasty, healthy and balanced cuisine. All-day catering service to satisfy any cravings. Enjoy a mouth-watering escape to the restaurant, bar or your room.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Non contractual photo

An open-plan space that is ideal for relaxing in a warm and friendly environment. For a business meeting or a drink with friends, everything comes together in a perfect moment. Enjoy your break...

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 160

  • Maximum capacity: 95 people

  • Maximum banquet capacity: 45 people

Find out more

Our guest reviews for
Novotel Strasbourg Centre Halles

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

5,012 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,282 reviews

good stay

Customer review rating 4.3/5

Daniel Business - 18/10/2020 Confirmed reviews ALL

business stay 5 days

Bonjour Monsieur D., Nous vous remercions pour vos commentaires suite à votre séjour à Novotel Strasbourg Centre Halles. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs Cordialement Charlène HATTAB Assistante Chef De réception

Well located, excellent service!

Customer review rating 4.3/5

Alicia Families - 11/10/2020 Confirmed reviews ALL

We enjoyed our stay at this hotel. The staff were very friendly and accommodating. The hotel is centrally located and in walking distance of the major tourist sites. The breakfast was delicious and the hotel followed good COVID measures.

Dear ALICIA P., I would like to thank you for selecting the Novotel Strasbourg Centre Halles during your last visit in Strasbourg and the time you took to write us the interest you attach to our property. We are pleased to read that you enjoyed your stay and especially the central location of the hotel, the professionalism of our hotel staff. Please be assured that your comment has been shared with all our teams as this is so rewarding for all of us We thank you for your recommendation and hope to welcome you back during your future stays in Strasbourg. Kind Regards Eleonora D. Front desk supervisor

Practical

Customer review rating 4.3/5

Anonymous Families - 31/08/2020 Confirmed reviews ALL

Easy to find, good location however public parking is dirty/smelly and your rooms and particularly bathrooms desperately need to be renovated. I had the feeling I was in an IBIS room for the Novotel price....

good location near main tourists attraction

Customer review rating 4.3/5

Rungruedee K. Friends - 30/08/2020 Confirmed reviews ALL

it would be nice to go back to visit again

Dear RUNGRUEDEE K., We very much appreciate your comments regarding your stay at the Novotel Strasbourg Centre Halles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, HATTAB Charlène Assistant Front Office Manager

Gut

Customer review rating 4.3/5

Reggpd Families - 28/08/2020 Confirmed reviews ALL

Your Male Receptionist an Asian guy, by the night is more competent and friendly and happy serving your guests but day or morning receptionist Female is rude and unfriendly or incompetent.

Dear REGINA P., We very much appreciate your comments regarding your stay at the Novotel Strasbourg Centre Halles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, HATTAB Charlène Assistant Front Office Manager

Novotel? Better say Oldotel

TripAdvisor rating 4.0/5

Fibol19 06/08/2020 TripAdvisor review

Everything is old inside room and not best maintenance. It's not a 4 stars sensation at all. Very dissapointed. Bath door damage, tiny fridge, no big bed. I waste my money to receive this hotel quality.

Dear Guest, Thank you for taking the time to give us a feedback on your stay We are sorry to see that it was disappointing for you and that it didn't meet your expectations. The hotel has been refurbished several times. The room you have occupied is not actually one of the last renovated. We would be delighted to have the opportunity to welcome you again and to upgrade you to a Superior or Executive room. Best regards, Florence Geyer Front Office Manager

Well located

Customer review rating 4.3/5

Pablo Families - 03/08/2020 Confirmed reviews ALL

Hotel old and no standars levels that Novotel should have

Dear Mr Arias, Thank you for taking the time to tell us about your experience at the Novotel Strasbourg Centre Halles. We are sorry that your experience did not meet your expectations. Yet we are a little surprised to read that you describe our hotel old after having just spent a whole year doing renovations. The restaurant and the lobby have been completely redecorated in a contemporary style. We can sure understand that you don't like the style but for sure it's not "old stylish". As for the standards of the Novotel brand we would have liked more details because we do not know what you are referring to. However we appreciate your sharing your concerns and we thank you again for your feedback. Sincerely, Florence Geyer Front Office Manager

Good stay

Customer review rating 4.3/5

Anonymous Business - 02/08/2020 Confirmed reviews ALL

Business trip, it went well

Dear MANALE O., We very much appreciate your comments regarding your stay at the Novotel Strasbourg Centre Halles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, HATTAB Charlène Assistant Front Office Manager

Decent stay with professional friendly staff.

Customer review rating 4.3/5

Anonymous Business - 01/08/2020 Confirmed reviews ALL

Enjoyable

Dear SHAUN W., We very much appreciate your comments regarding your stay at the Novotel Strasbourg Centre Halles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, HATTAB Charlène Assistant Front Office Manager

Yes

Customer review rating 4.3/5

Oumar D. Families - 01/08/2020 Confirmed reviews ALL

Very good (rooms, Breakfast and the personnel)

Dear OUMAR D., We very much appreciate your comments regarding your stay at the Novotel Strasbourg Centre Halles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, HATTAB Charlène Assistant Front Office Manager

Everything was fine

Customer review rating 4.3/5

Robert Families - 24/07/2020 Confirmed reviews ALL

One night stop over on the way from Brussels to Italy

Easy to find

Customer review rating 4.3/5

E.w. Couples - 21/07/2020 Confirmed reviews ALL

We were only in Strasbourg for one night. The hotel is well situated for the centre of town. An easy walk to the cathedral, shops and cafés. Easy parking and access from the public car park.

Super with kids

Customer review rating 4.3/5

Jens Families - 18/07/2020 Confirmed reviews ALL

Early check-in witch was perfect! Very nice room well-located, just a very nice stay.

Well located

Customer review rating 4.3/5

Nicoleta Families - 15/07/2020 Confirmed reviews ALL

We were there for a family trip. Quality of the beds is quite low (very hard for both kids and the main bed). Stuff not very friendly, but the quality of the hotel is correct. We did not received any gifts for the kids (I'm gold member in Accor) , but the family after us did. As a total, I would say is ok, but could improve especially in services and politeness.

Good and safe stay

Customer review rating 4.3/5

Radoslava S. Families - 13/07/2020 Confirmed reviews ALL

I am satisfied with my stay at this hotel

Nice hotel with good location and nice people at the reception

Customer review rating 4.3/5

Sebastian P. Business - 04/03/2020 Confirmed reviews ALL

There are only positives for my stay at hotel.

Room was good, but reception and parking worse than previous visits.

Customer review rating 4.3/5

R. I. Couples - 02/03/2020 Confirmed reviews ALL

Part of the hotel parking was not available, parking facilties were more cramped in the rest of the garage. Check in was in a sitting area in the bar. This is less convenient when checking in with luggage. Definitely not an improvement for us. The room itself was good, breakfast fine. Check out was OK as it was less busy.

good stay

Customer review rating 4.3/5

Pierre H. Business - 02/03/2020 Confirmed reviews ALL

Difficult to find the address down town Strasbourg. No parking outside at 7 pm. Parking is at about 5 minutes walking distance with separate payment not included with hotel invoice.

Great location. Good stay. Nice staff.

Customer review rating 4.3/5

Emilia B. Couples - 27/02/2020 Confirmed reviews ALL

We had a great stay and are very grateful for the decorated room for Valentine’s Day. We did not expect that and were very nicely surprised. The staff was generally very nice and helpful and the hotel clean and the room nice and cosy.

Dear EMILIA B., We very much appreciate your comments regarding your stay at the Novotel Strasbourg Centre Halles. We are delighted that you liked the surprise set up in your room for Valentine's Day. Your satisfaction is our priority, so your comment is a great reward for us. You can be sure that your positive comments regarding the welcome and dedication of our employees will be shared with all of our teams. We hope to see you staying at our establishment again very soon. Best Regards, Marie, Front Desk.

Good experience

Customer review rating 4.3/5

Anonymous Families - 21/02/2020 Confirmed reviews ALL

1. Good breakfast 2. Confortable room 3. Good with family (Kids under 12yrs old) 4. Location very convenience The only reason why we don't give it as 10 its because: 1. The access by the parking lot its not so fast, you have to wait until someone hears the door bell to open the door

Dear LEOPOLDO MARTINEZ CASTILLO, We very much appreciate your comments regarding your stay at the Novotel Strasbourg Centre Halles. We are sorry for the unpleasentness concerning the parking access. We are actually thinking about a solution concerning the problem of the parking door. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie, Front Desk.

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