ibis Strasbourg Centre Halles 3 stars

Customer review rating (ALL Rating) 4.3/5 1,201 reviews

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ibis Strasbourg Centre Halles - Image 1
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1 Rue Sebastopol, 67000 STRASBOURG, France

Description

Hotel extras

  • 10 minutes' walk from the cathedral

  • New restaurant concept: Ici&Là bar and restaurant

  • In the heart of Place des Halles with more than 130 stores

  • The P2 Sébastopol entrance 2 aisle 3 is a public paying car park under the Place des Halles

Our accommodation(s)

Hotel location

ibis Strasbourg Centre Halles

1 Rue Sebastopol
67000 STRASBOURG
France

GPS:48.585812, 7.743229

Telephone
Fax +33 3 90 22 46 47

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,201 reviews

Customer review rating 1.0/5

Aurelien* C. Business - Confirmed reviews ALL

Rooms are really badly isolated from sound from other room. I heard people moving furniture or loud noise from upper room, and also people taking phone call outside room at same level. Matress was too thin. Water room was ok. Breakfast was ok. Employees were nice and helpful. So all other things than the room was ok. Im glad I had earplug. Once again, we dont speak about a 100€ night. 250€. I will actively recommend people going to Strasbourg to avoid this hostel.

Dear Guest, Thank you for taking the time to share your experience. We are sincerely sorry that your stay did not meet your expectations, particularly regarding the soundproofing of the room. We fully understand how important a good night's sleep is and regret the noise disturbances you experienced despite using earplugs. We have also taken note of your comments concerning the comfort of the mattress. Your feedback is valuable and helps us identify areas where we can improve. That being said, we are pleased to read that you appreciated the friendliness and helpfulness of our team, as well as the bathroom facilities and breakfast. We sincerely hope to have the opportunity to welcome you back on a future visit to Strasbourg and regain your confidence. We would be delighted to provide you with a much more enjoyable experience and demonstrate our commitment to guest satisfaction. Sincerely, Charlène ZAEGEL Front Office Manager

Customer review rating 4.5/5

Telmo R. Business - Confirmed reviews ALL

Clean and comfortable. Slight issue with room key that kept stopping to work, but reception was always very quick to solve it

Dear Guest, Thank you for taking the time to share your experience. We are delighted to hear that you found our hotel clean and comfortable, two aspects to which we pay particular attention. We would like to apologize for the inconvenience caused by the issues with your room key. However, we are pleased that our reception team was able to respond quickly and resolve the problem each time you brought it to our attention. Your feedback will be shared with our team, who will certainly appreciate your kind comments. We hope to have the pleasure of welcoming you again on a future visit to Strasbourg. Sincerely, Charlène ZAEGEL Front Office Manager

Customer review rating 4.5/5

Ingrida T. Families - Confirmed reviews ALL

After a bit driving around to find a hotel and especially parking, we managed to park, locate entry and check-in.Rooms were very functional and fully sufficient for short stay. Perfect located for a city trip.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Charlène ZAEGEL Front Office Manager

Customer review rating 3.0/5

Bruno F. Friends - Confirmed reviews ALL

Quality of the rooms very basic, but centraly located.

Dear Guest, Thank you for sharing your feedback following your stay. We are sorry to hear that the comfort of the bedding and the style of our rooms did not meet your expectations. Our rooms adhere to the ibis France guidelines, governed by the Accor Group, which set out specific standards regarding layout and facilities. We do, however, take your comment regarding the mattress on board and sincerely regret the discomfort you experienced during your stay. We are nevertheless delighted that you appreciated our ideal location in the heart of Strasbourg and hope to have the opportunity to welcome you back under better conditions. Sincerely, Charlène ZAEGEL Front Office Manager

Customer review rating 5.0/5

Rajiv* K. Couples - Confirmed reviews ALL

This hotel is one of the best Ibis properties i have stayed in. Wonderful staff, great location and neat clean room with a great view. Special thanks to that caring lady at the reception who was there at the time of check-In.

Dear Guest, Thank you very much for your wonderful feedback! We are delighted to read that you enjoyed your stay with us, particularly the quality of the service, the location, as well as the comfort and cleanliness of your room with a view. Your kind message will be gladly shared with our team, and especially with the receptionist who was on duty at your arrival—it will surely make her very happy. We look forward to welcoming you again very soon. Sincerely, Charlène ZAEGEL Front Office Manager

Other web-users rate our hotel

  • 1,047 reviews 9.1/10 Location
  • 1,079 reviews 5.8/10 Room
  • 729 reviews 9.3/10 Service
  • 11 reviews 7.6/10 WiFi
  • 602 reviews 3.5/10 Comfort
  • 537 reviews 7.8/10 Breakfast
  • 366 reviews 8.8/10 Cleanliness

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