ibis Strasbourg Centre Halles 3 stars

Customer review rating (ALL Rating) 4.4/5 1,213 reviews

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ibis Strasbourg Centre Halles - Image 1
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1 Rue Sebastopol, 67000 STRASBOURG, France

Description

Hotel extras

  • 10 minutes' walk from the cathedral

  • New restaurant concept: Ici&Là bar and restaurant

  • In the heart of Place des Halles with more than 130 stores

  • The P2 Sébastopol entrance 2 aisle 3 is a public paying car park under the Place des Halles

Our accommodation(s)

Hotel location

ibis Strasbourg Centre Halles

1 Rue Sebastopol
67000 STRASBOURG
France

GPS:48.585812, 7.743229

Telephone
Fax +33 3 90 22 46 47

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,213 reviews

TripAdvisor Rating  3.8/5  1,056 reviews

Customer review rating 5.0/5

Philippe* L. Business - Confirmed reviews ALL

Well located and nicely decorated for the Christmas Market.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and thank you for your good feedback about our Christmas Decoration We hope to see you again very soon. Sincerely, Charlène ZAEGEL Front Office Manager

Customer review rating 3.5/5

Jenny B. Business - Confirmed reviews ALL

Bed was comfy and I was please to have a higher floor room.

Dear Guest, Thank you for taking the time to share your experience. We are sincerely sorry to hear that the cleanliness of your room and bathroom did not meet your expectations. This is absolutely not the image or level of service we wish to offer. Your comment regarding the attitude of one of our team members is also very concerning; we will immediately review the situation with them to ensure that this does not happen again. Please know that we take your comments very seriously and that measures will be put in place to improve our services. We hope to have the opportunity to welcome you back and offer you a much more positive experience. Sincerely, Charlène ZAEGEL Front Office Manager

Customer review rating 4.0/5

Bianca G. Business - Confirmed reviews ALL

This is a centrally located hotel with good amenities. It is rated 3-stars and it is indeed well taken care of, but, for it to be actually a three-star experience, some improvement is needed: hand towels in the room (they only provided bath towels), shower caps, shoe polish sponge, but most importantly a better (and quieter) system of air-conditioning/heating. In my room, when there were -3 degrees Celsius outside, if I wanted to be warmer, the air-conditioner/heater (there are no actual heaters) had to be fixed on a higher fan speed, which produced a really loud noise and was quite annooying at night. Therefore, a well located hotel, I will book again here, but it is rather basic for a three-star one.

Dear Guest, Thank you for taking the time to share your experience. We are delighted that you enjoyed our location and the maintenance of the establishment. We have taken note of your comments regarding the missing equipment. For your information, we only provide bath towels as standard, but we are happy to provide additional towels on request at reception. We regret that the air conditioning/heating system did not fully meet your expectations. Your comments have been forwarded to our technical department so that improvements can be considered, particularly with regard to the noise level. Your suggestions regarding shower caps and additional accessories have been forwarded to the group, as these items are not provided at Ibis France hotels. We would be delighted to welcome you back for a future stay and thank you again for your feedback, which helps us to continuously improve the quality of our services. Sincerely, Charlène ZAEGEL Front Office Manager

Customer review rating 4.0/5

Taoufik* M. Families - Confirmed reviews ALL

Excellente

Bonjour Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour, c'est toujours un plaisir de vous accueillir A très bientôt. Veuillez agréer, Monsieur, nos salutations distinguées. Bonne journée Charlène ZAEGEL Cheffe de Réception

Customer review rating 4.5/5

Rovena* B. Business - Confirmed reviews ALL

Good stay, well located

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Charlène ZAEGEL Front Office Manager

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Other web-users rate our hotel

  • 1,006 reviews 9.3/10 Location
  • 1,048 reviews 5.9/10 Room
  • 766 reviews 9.1/10 Service
  • 8 reviews 7.8/10 WiFi
  • 608 reviews 4/10 Comfort
  • 522 reviews 7.9/10 Breakfast
  • 344 reviews 8.5/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.