ibis Strasbourg Centre Halles 3 stars

Customer review rating (ALL Rating) 4.3/5 1,207 reviews

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Description

Hotel extras

  • 10 minutes' walk from the cathedral

  • New restaurant concept: Ici&Là bar and restaurant

  • In the heart of Place des Halles with more than 130 stores

  • The P2 Sébastopol entrance 2 aisle 3 is a public paying car park under the Place des Halles

Our accommodation(s)

Hotel location

ibis Strasbourg Centre Halles

1 Rue Sebastopol
67000 STRASBOURG
France

GPS:48.585812, 7.743229

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,207 reviews

Customer review rating 3.5/5

Michail B. Couples - Confirmed reviews ALL

Location great, breakfast satisfactory. Cleanliness of the room mediocre. Room needs small fridge for any case (such as medical equipment). Personell really helpful and kind.

Dear Guest, Thank you for taking the time to share your experience following your stay with us. We are delighted that you enjoyed our location and the welcome and helpfulness of our team. Your comments will be passed on to all our staff, who are committed to continuing to provide attentive service. We also take note of your comment regarding the cleanliness of the room and apologise if it did not fully meet your expectations. Your feedback allows us to remain vigilant and continuously improve the quality of our services. Regarding the presence of a refrigerator in the room, in accordance with the Ibis France brand charter, governed by the Accor group, as well as the official description of our room amenities, our rooms do not have refrigerators. However, to meet the specific needs of our guests, particularly for the storage of medical products, we are happy to store any products or medicines in the establishment's refrigerator, upon request at reception. We hope to have the pleasure of welcoming you back soon. Sincerely, Charlène ZAEGEL Front Office Manager

Customer review rating 3.5/5

Raphuel P. Couples - Confirmed reviews ALL

The hotel is at the edge of the city centre. A walk into the centre only takes about 5 minutes.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Charlène ZAEGEL Front Office Manager

Customer review rating 4.5/5

David B. Families - Confirmed reviews ALL

All we needed with clean, well designed rooms and a very nice breakfast. The location is perfect for anyone coming to visit historic Strasbourg.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Charlène ZAEGEL Front Office Manager

Customer review rating 4.5/5

Jessica S. Families - Confirmed reviews ALL

Great spot with parking facilities, within walking distance of all you want to see in Strasbourg - the hotel is modern and clean with nice staff and a decent buffet breakfast.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Charlène ZAEGEL Front Office Manager

Customer review rating 0.5/5

Sally A. Families - Confirmed reviews ALL

I had a big cockroach in the room i was extremely disgusted and couldn’t sleep all night i hat to leave the lights on

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We sincerely apologize for the inconvenience and discomfort you experienced during your stay. We fully understand your disgust and the stress that the presence of an insect in a room can cause, to the point of disturbing your night's sleep. After checking with our teams, we would like to reassure you that it was not a cockroach, but a water bug called Palomena prasina. However, we fully understand that confusion was possible and that the situation was particularly unpleasant for you. We sincerely apologize for the inconvenience caused. The cleanliness and comfort of our rooms is a top priority, and this incident has been taken very seriously by our teams. Sincerely, Charlène ZAEGEL Front Office Manager

Other web-users rate our hotel

  • 1,021 reviews 9.2/10 Location
  • 1,064 reviews 5.8/10 Room
  • 747 reviews 9.1/10 Service
  • 10 reviews 6.6/10 WiFi
  • 614 reviews 4/10 Comfort
  • 531 reviews 7.9/10 Breakfast
  • 356 reviews 8.5/10 Cleanliness

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