Aparthotel Adagio Strasbourg Place Kleber 4 stars

it’s been the 5th year I return. Feels loke homt

We stayed in the Apart Hotel Adagio Strasbourg between 26 and 29 June 2023. The bedroom was cramped with room only down one side of the bed. The combined kitchen and diner had a hot plate that was cracked and chipped. As was the Formica surround. The dining chairs were scratched and the wall marked all around. The refrigerator had a damaged and dirty base. We found used cups in the cupboards. The light fitting over the table had fallen with electrical leads showing. The hallway ceiling was water damaged and incomplete. Finally the complementary coffee did not appear Al the time we were the. No management was available to follow up. I contacted Accor head office to complain and I was assured the hotel would contact me. I am still waiting 19 days later. I am an Accor account holder and after this treatment cannot recommend their hotels or customer service.

Stayed here whilst in town for meetings at the Council of Europe. Superbly comfortable bed, in a room, while devoid of some character was functional and met my needs for the week. The breakfast was adequate, and the staff were polite and handled an incident my colleague reported to them superbly.

Not cleaned properly . Room not warm. Reception not available 24/7. Kitchen not well equipped at all. I even had to ask for basic cutlery.

I am always happy to stay at Adagio but this time round my experience was not very nice because I did not sleep at all well at night. I was disturbed on three nights in a row by someone in the street outside the hotel. On the first night someone was moving the gargbage bins at 2am and this went on for an hour. On the second night someone was shouting underneath the hotel. On the same night again there was a lot of shouting at 3am