Aparthotel Adagio Strasbourg Place Kleber 4 stars

TripAdvisor rating 4.0/5 372 reviews
Aparthotel Adagio Strasbourg Place Kleber
See on a map
+ 15 Services
Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?

ALL - Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • In the heart of the historic district

  • A 10 min walk from the TGV railway station

  • Busy and commercial district

  • 24-hour reception

  • Advantage 5

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • STRASBOURG-ENTZHEIMPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • LaundryPaying
Leisure and activities
  • Pool (Nearby)
Catering
  • Breakfast
Business services
  • Self service business centre
  • Copy/print service available

Hotel location

Aparthotel Adagio Strasbourg Place Kleber

4 6 rue de la Haute Montée
67000
strasbourg
france

Tel: +33388213800

Fax: (+33)3/88134271

Contact email

Check-in from 15h00

Check out up to 11h00

  • STRASBOURG :   4,6

  • STRASBOURG :   A,B,C,D HOMME DE FER

  • By plane

    AEROPORT STRASBOURG At 0.5km / 0.31 miles

  • By plane

    STRASBOURG-ENTZHEIM At 16km / 9.94 miles - Shuttle paying

  • By train

    GARE TGV At 0.8km / 0.5 miles

GPS :48.584342, 7.746037

Our accommodations

Studio for 2 people

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Apartment with 1 bedroom for 4 people

  • Max. number of persons: 4
  • Area: From 45
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Our guest reviews for
Aparthotel Adagio Strasbourg Place Kleber

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

1,886 reviews

tripadvisor

TripAdvisor Rating 4.0/5

372 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Cosy place, very central and good value for money

Customer review rating 4.4/5

Ia Business - 29/11/2019 Confirmed reviews ALL

I have stayed twice at the Aparthotel Adagio Strasbourg Place Kléber in 2019, in July and in November. Both times I was extremely happy with my choice. Thank you!

Great place to stay: walkable to everything

Customer review rating 4.4/5

Rosie G. Couples - 28/11/2019 Confirmed reviews ALL

Easy to find: in a nice shopping area of Strasbourg just of Kleber. Staff were professional and friendly and very helpful. The hotel has a library (this totally excited me....a lovely little garret to sit and just chill and read)...a small exercise room...great equipment. The outside area for summer would be an oasis in the middle of the busy-ness of a city. I just loved this area highlighting the beautiful architecture of the hotel and the glorious gardens....can just imagine sipping on a cremant out here. The room was spacious and well appointed. Only problem was we had no hot water two days prior to returning home (30 hour flight)...thank goodness for Monoprix wipe and "femme hygiene" wipes...so all good. They were fixing the water...so just a slight issue...no biggie

Good location, dirty, poor customer service.

Customer review rating 4.4/5

Garrett B. Couples - 25/11/2019 Confirmed reviews ALL

Location was good. Room was dirty (found boogers on the bathroom wall). Requested a new towel, was told I had to pay for a room cleaning service (which I did, just to get a towel, no cleaning requested). Water in the shower was cold (it was cold outside, so the cold shower was not nice) and was told I have to run the water until it warms up. After running water for 15 minutes, it came to room temperature (still not hot). Asked for advice on how to get back to the train station, was told I had to carry my bags out of the city and get a taxi, later found out on my own that there was a tram right outside. Front desk worker took what seemed like a long personal phone call while we waited to ask a question. Didn’t seem like the staff wanted to help (except for the person at the desk when we actually checked out). Overall, not satisfied. Didn’t feel welcomed. This was our 10 year anniversary and our first trip to Europe, which made it even worse of an experience. Every other hotel we stayed at was fantastic.

Dear GARRETT B., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Strasbourg Place Kléber. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, La Direction, Adagio Strasbourg Place Kleber 4/6 Rue de la Haute Montée 67000 Strasbourg

A conveniently located property

Customer review rating 4.4/5

Cheryl Solo - 25/11/2019 Confirmed reviews ALL

The front desk staff were very helpful. As it's an apartment stay there was limited contact with the cleaning staff though i thought the bathroom floor in my apartment looked unclean. On all but one day i had to ask the breakfast staff member for items, ie more sausage or ham etc. I know it's a good idea to minimise waste but if the platter is empty and there are people there for breakfast, replenish it. One day it was never an issue but it was a different person.

Dear CHERYL L., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Strasbourg Place Kléber. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La Direction, Adagio Strasbourg Place Kleber 4/6 Rue de la Haute Montée 67000 Strasbourg

Nice room, hot water issues

Customer review rating 4.4/5

Client Business - 24/11/2019 Confirmed reviews ALL

The apartment is very nice and convenient, well located. There was no hot water at 4AM to take a shower on Friday before going to the airport.

Dear TIFFANY K., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Strasbourg Place Kléber. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, La Direction, Adagio Strasbourg Place Kleber 4/6 Rue de la Haute Montée 67000 Strasbourg

Very basic

Customer review rating 4.4/5

Lydia N. Business - 22/11/2019 Confirmed reviews ALL

I know that these are apartments. But when on business and staying only a couple of nights, a couple of sachets of coffee or tea in the apartment would be appreciated for the morning. I don't necessarily travel with coffee in my case! Also, plugs near the bed would be practical. I was disappointed that there was no bar, no shop when food or drink could be obtained at all in this hotel. Very basic for a price which was not that cheap.

Dear LYDIA N., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Strasbourg Place Kléber. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, La Direction, Adagio Strasbourg Place Kleber 4/6 Rue de la Haute Montée 67000 Strasbourg

ideal apart hotel

Customer review rating 4.4/5

Angela Couples - 09/11/2019 Confirmed reviews ALL

We had a very positive experience staying at Adagio Place Kebler. From the very friendly welcome and easy check in to the very end when we needed assistance everybody was more than helpful, they went above and beyond their duties. I would definitely stay at this property again and recommend it to family and friends.

Dear ANGELA E., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Strasbourg Place Kléber. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La Direction, Adagio Strasbourg Place Kleber 4/6 Rue de la Haute Montée 67000 Strasbourg

It's perfectly located.

Customer review rating 4.4/5

Paul G. Couples - 04/11/2019 Confirmed reviews ALL

Very polite staff. Clean premises. Unfortunately, our room was dark during the day.

Dear PAUL G., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Strasbourg Place Kléber. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La Direction, Adagio Strasbourg Place Kleber 4/6 Rue de la Haute Montée 67000 Strasbourg

Comfortable.

Customer review rating 4.4/5

Anonymous Business - 30/10/2019 Confirmed reviews ALL

Aparthotel is comfortable, with pleasant staff.

Very good accomodation

Customer review rating 4.4/5

Anonymous Couples - 28/10/2019 Confirmed reviews ALL

Excellent location and nice commodities

good choice

TripAdvisor rating 4.0/5

Wander395268 Business - 28/10/2019 TripAdvisor review

The hotel is very well located, the staff is friendly and, in my case, very efficient. If you want to save some money it is worth using the kitchenette. The rooms are comfortable, did not like the wall bed, too heavy to put up and down.

Satisfies all needs.

Customer review rating 4.4/5

Peter E. Couples - 27/10/2019 Confirmed reviews ALL

This is a wonderful old building in the hub of Strasbourg. Walk to everything; old town, shops, station, supermarkets etc. Very good front desk staff, nothing was a problem to them. The room was quite compact for an apartment, but we had no problem making and eating breakfast and dinner each day.

Nice room, very quiet and clean.

Customer review rating 4.4/5

Anonymous Business - 27/10/2019 Confirmed reviews ALL

My room was very nice and I particularly liked that it was quiet and overlooking the back yard. I could not seem to regulate the temperature very well as it was always slightly colder than I would have wished, at least during daytime.

Great location, quite hotel, well-equipped kitchen, friendly staff.

Customer review rating 4.4/5

Ekaterina Solo - 21/10/2019 Confirmed reviews ALL

Very nice hotel in the center near the tram stop, friendly and attentive receptionists, comfortable room and bedding, all you may need in small kitchen corner.

Helpful reception, comfortable bed, convenient location

Customer review rating 4.4/5

Liz P. Friends - 13/10/2019 Confirmed reviews ALL

Excellent location and friendly helpful staff. The bathroom and toilet facilities were very good. The bed comfortable. Found half a cooked chicken in the fridge. One or 2 curtain hooks were missing. The decor a bit depressing.

Location is perfect but cleanliness is not acceptable

Customer review rating 4.4/5

T. A. Couples - 07/10/2019 Confirmed reviews ALL

We really like the location and the spacious room. But the room itself is too old and dirty. The kettle is very very dirty with dirt floating in water. The rubbish bin has dirt and hair on bed... Staff are helpful when the drying machine was out of order.

Dear Guest, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Strasbourg Place Kléber. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sotiris P. Directeur / Manager 4/6 Rue de la Haute Montée 67000 Strasbourg
Customer review rating 4.4/5

Anonymous Couples - 24/09/2019 Confirmed reviews ALL

It was impossible to take a bath because the plus was absent. The towel hooks in the bathroom were broken. No night stand on my side of the bed.

Dear Madam, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Strasbourg Place Kléber. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sotiris P. Directeur / Manager 4/6 Rue de la Haute Montée 67000 Strasbourg

Excellent

Customer review rating 4.4/5

Martin Solo - 24/09/2019 Confirmed reviews ALL

The accommodation was excellent, very comfortable and clean room, excellent location close to trams, and easy walking around the city. Facilities were great, top service from staff. Highly recommended!

Good location

Customer review rating 4.4/5

Alex Business - 22/09/2019 Confirmed reviews ALL

Friendly front desk.

Great location and very comfortable stay.

TripAdvisor rating 4.0/5

Ninnytendo Couples - 22/09/2019 TripAdvisor review

The hotel is in a perfect location, so close to everything and within walking reach to everything we needed. The check-in process was very quick and the lady in reception was really friendly. The room was spacious, clean and very quiet. The bed was comfortable and the kitchenette area had everything we needed. We discovered the staircase as we were only staying on the first floor and were surprised to see the old building had been kept so nicely. It was gorgeous! The courtyard on the first floor was ideal for having a drink outside in the evening. We had a great time in Strasbourg and staying at the Adagio made it perfect. We will stay again when we return to Strasbourg.

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in strasbourg