Aparthotel Adagio Strasbourg Place Kleber 4 stars

The location is excellent. Parking is at the parking indigo for $18.50. The room was large but poorly maintained. The room was dirty, there were fruit flies, and the air conditioner worked well in one room but not the other. I have stayed in many hotels since covid but they do not appear to have enough staff working too handle the workload.

If not booking.com, the experience could have been perfect. Booking.com has become the worst platform with false advertising and extremely bad customer experience. Never ever Booking.com again.

Hotel had limited reception opening, due to corona. This was mentioned before, so fair enough. However they failed to mention that cleaning was suspended in the hotel as well, making it fairly gross to stay there in 15 days. Furthermore exchange service for the laundromat was suspended as well, which makes very little sense. Rooms are old and bed was below anything that should be in any 4 star hotel, but of course made worse by the lack of cleaning. Will not be staying there ever again

Nice room, nice people, nice town.

IT is already 6 or 7 years that I keep coming to Adagio Strasbourg Place Kleber. The reason for that is that I really like this hotel. It has excellent location, it has everything to make your stay comfortable, it is very clean and it has excellent and very efficient staff. This time I greeted by Rachel whom I met for the first time. It was such a delight to be met so cordially, with a broad smile and very nice words. She immediately reacted to my request, which is much appreciated. Many thanks to Rachel and many thanks to the whole staff of this hotel - you always make me feel at home. Be sure, I will be staying at this very nice hotel whenever I come to Strasbourg.

As we arrived to our room we realised that the toilet didn't work. Apparently the receptionist knew about it but didn't warn us in advance. He tried to fix it but no solution was found. He invited us to use the toilet from the breakfast room and that we will get a full refund. While leaving the hotel , we asked for the refund and they starting to deny their commitment. We even called the manager and she didn't find any solution for that matter. Seriously! it is the worst experience I ever had in a hotel. Note that we are a couple with a 6 months old baby!

Central to be able to walk around historic and attractive city, and enjoy shopping. Trams also good. Our stay was excellent. First time in an Adagio Aparthotel, very pleased. Except plates stored too high for a woman to reach - please don't think the apartments are only for men.

Personnel accuiellant

Excellent stay. Breakfast was disappointing for the price.

Every thing was perfect. The room is big and comfortable. The staff was very friendly

I knew that it would be a studio room, but not that the bed would take up the entire room, and that I would be sleeping in the kitchen, only a few feet from a constantly noisy fridge. I wasn’t strong enough to push the bed back into a couch every morning, so, as there was no comfortable chair to sit on, the only option was to sit on the bed. This was not good. All night, the fridge, stop, start, stop start. I also found it amazing and shocking that the hotel was happy to have dogs staying in the rooms, but not people with disabilities, at least not if they wanted a shower. Why was the edge of the bath so high??

The hotel is in a very good location for exploring the city. The staff are very friendly and efficient. The heatig system leaves a lot to be desired.

The hotel was well located and the staff friendly and helpful. All facilities were very good.

Nice aparthotel in the hearth of historical and shopping area.

It was very good. The location is extremely perfect, all the staff are helpful and nice, in the center of strasbourg with no noise and close to all shoppings. Really satisfied.