Dear Daryl, Thank you for your lovely feedback. It is great to know your break was an enjoyable one and, most importantly, that you felt well looked after while you were with us. Those little interactions can make such a difference to a stay. We hope you left Bowral feeling refreshed and with a few good memories of your time in the Highlands. We would be delighted to see you again whenever you are ready for another break. Warm regards, Monica Front Office Manager

Hi Phillip, Thank you for the wonderful 90! We’re so pleased to hear you had a great break away and found Bowral to be the perfect base for exploring, with a comfortable place to come back to and regroup. It’s lovely to know the location worked so well for you and that you had everything you needed for a relaxing getaway. If there’s anything we could do to make your next stay a 100/100, we’d love to hear from you! If you have a moment, we’d also really appreciate it if you could share your experience on TripAdvisor. Our management team reads the reviews every day, and your kind words really do mean a lot to the team and encourage us to keep doing our best. you can leave your review here: https://www.tripadvisor.com.au/UserReviewEdit-g528928-d11…-The_Sebel_Bowral_Heritage_Park-Bowral_Southern_Highlands_New_South_Wales.html Once again, thank you for choosing to stay with us. We look forward to seeing you soon! Warm regards, The Bowral Bees 🐝

Dear Tho, Thank you for choosing to stay with us at The Sebel Bowral Heritage Park, and for taking the time to leave us such wonderful feedback. We are delighted to hear that you enjoyed your trip to the beautiful Southern Highlands and that our team made you feel welcome throughout your stay. It was a pleasure having you with us, and we look forward to welcoming you back soon. Best regards, Monica Front Office Manager

Hi Simon, Thank you so much for the lovely review! We’re so happy to hear you enjoyed relaxing in your room, our beautiful lawns, and of course, the Southern Highlands. It really means a lot to hear that our team and management made you feel so welcome. We love looking after our guests and making sure they feel right at home. We hope to see you back in Bowral again soon! Warm regards, The Bowral Bees 🐝

Dear Kirsten and Melinda, We missed you already! We’re absolutely delighted to hear that you had such a wonderful stay with us. Thank you so much for your kind words, and especially for taking the time to share your feedback with our Head Office as well. It really means a lot to the team. Based on your feedback, I’ve also arranged for our air-conditioning maintenance to be carried out in early September rather than in October, so our guests visiting us during spring can enjoy a refreshed and comfortable room. We look forward to welcoming you back to Bowral very soon! Warm regards, The Bowral Bees 🐝

Hi Diane, Thank you so much for coming back to stay with us again! It means a lot to know that your second stay was even better than the first. We’re so glad you noticed the improvements! Would you believe that we haven’t done any major refurbishment since your last stay? Most of the changes you noticed have simply come from our deep-cleaning project, regular maintenance, and the little things we pick up along the way — especially from feedback like yours! We’re due for a refurbishment next year, so we’re really looking forward to welcoming you back and seeing what you think of the improvements then. And of course, I’ll make sure the team knows how much you appreciated their warm welcome. We hope it won’t be too long before we see you back at Bowral for stay number three! If you have a moment, we’d also really appreciate it if you could share your experience on TripAdvisor. Our management team reads the reviews every day, and your kind words really do encourage the team to keep giving their best. You can leave a review here: https://www.tripadvisor.com.au/UserReviewEdit-g528928-d11…-The_Sebel_Bowral_Heritage_Park-Bowral_Southern_Highlands_New_South_Wales.html Thank you again, Diane, for your wonderful feedback. We really appreciate it! Warm regards, The Bowral Bees 🐝

Hi Jane, Thank you so much for the lovely 9/10! We’re so glad you felt welcome from the moment you arrived. Lily and Cheryl are totally amazing, aren’t they? It’s wonderful to hear you enjoyed the little touches, especially our new still and sparkling water station. We love hearing that guests appreciate the idea behind it too, a small change that helps us reduce waste. And thank you for your kind words about our team. We’ll definitely share this with them! We’re now only one point away from a 10/10… so we’ll keep working on the little things and improving while we wait for your next visit. We hope to see you back at Bowral again soon, and hopefully give you an even better stay experience next time! Warm regards, The Bowral Bees 🐝

Hi Frances, Thank you so much for the lovely review! We’re so happy to hear you enjoyed your four-night stay with us and that the apartment was even better than you expected. 😊 It’s great to know you found the room beautiful, well equipped, and conveniently located too. We hope you felt right at home during your stay! We’d love to welcome you back to Bowral again for another relaxing stay. Warm regards, The Bowral Bees 🐝

Hi Ian, Thank you so much for the wonderful review! It honestly means a lot to hear that you love The Sebel Bowral and keep coming back whenever time allows. We’re so pleased you enjoy the peaceful setting, the comfort of the apartments and how convenient we are for exploring the wineries, Bowral and the surrounding areas. And of course, thank you for the lovely words about our team. We love seeing familiar faces return, so it’s always a pleasure having you stay with us. We’ll keep looking after the place and our guests, and hopefully we’ll see you again very soon! Warm regards, The Bowral Bees 🐝

Hi Gordon, Thank you so much for the wonderful rating and for coming back to stay with us so many times! It really means a lot to know how much you love The Sebel Bowral. We’re glad our team could help promptly and make you comfortable, especially when those little unexpected problems came up. We’ll certainly pass your kind words on to the team. They’ll love hearing them! Now that we’ve got a 9/10 from you, we have to ask… what can we do to earn that elusive 10/10 next time? We’d genuinely love to know if there’s anything we can do to make your next stay even better. Looking forward to welcoming you back again soon, Gordon! Warm regards, The Bowral Bees 🐝

Hi David, Thank you so much for the high rating! We love hearing that you had another great stay and that our team were fabulous as usual. It’s always wonderful to welcome you back, and we really appreciate your continued support. We’re only one point away from that perfect 10, so we’ll keep working on the little things to make your next stay even better! Looking forward to seeing you again soon. Warm regards, The Bowral Bees 🐝

Hi Dee, Thank you so much for your lovely feedback! We’re so glad our location worked perfectly for your exhibition in Bowral, and that our team made you feel so welcome. It’s always a pleasure looking after our Accor members, and we really appreciate you choosing to stay with us. We hope your next visit to Bowral won’t be too far away! Also, thank you for doing the presentation for us x Warm regards, The Bowral Bees 🐝

Hi Jeffrey, Thank you so much for the wonderful 9/10, and even more so for being a returning guest! It really means a lot to us knowing you’ve stayed with us many times and continue to enjoy coming back to Bowral. We’re so happy to hear that you love our location, the town, and our rooms. We’re always working on the little things, keeping the property well maintained and making improvements along the way, so it’s lovely to know you’ve noticed. And thank you for your kind words about our team. They are thrilled to hear that you find them exceptionally friendly and helpful! We’re only one point away from a 10/10 now… so we’ll keep buzzing away and see if we can earn that perfect score on your next visit! Warm regards, The Bowral Bees 🐝

Hi JohnBrett, Wow, thank you so much for the 10/10! It really means a lot to the whole team. We’re so happy to know you had a great stay with us. Thank you for choosing to spend your time in Bowral with us as one of our members and we truly appreciate it. We hope to see you back at The Sebel Bowral again soon! Warm regards, The Bowral Bees 🐝

Hi Carolyn, Wow, thank you so much for the perfect 100! We’re absolutely delighted you had such a lovely stay with us. It’s especially wonderful to hear you enjoyed your apartment and felt so well looked after by our team. We really appreciate you choosing to stay with us, and your kind words will definitely put a smile on our faces! We hope to welcome you back to Bowral again soon. Warm regards, The Bowral Bees 🐝

Hi Stuart, Thank you so much for the perfect 100! We’re so happy to hear your apartment felt warm, inviting and like a lovely place to come home to after visiting family. It’s great to know you enjoyed the comfortable bed, kitchen facilities and lounge area. We really want our apartments to feel like a home away from home, so your feedback means a lot to us. We hope to see you back in Bowral next time you’re visiting family! Warm regards, The Bowral Bees 🐝

Hi Jennifer, Thank you so much for the perfect 100! We’re so happy to hear you loved your stay with us and enjoyed the apartment, our beautiful surroundings and everything Bowral has to offer. It’s lovely to hear that you found the apartment comfortable, clean and well appointed, and that our team made you feel so welcome. We’ll definitely share your kind words with the Bees! We hope there’s still plenty more of Bowral for you to discover, and we look forward to welcoming you back again soon. If you have a moment, we’d also really appreciate it if you could share your experience on TripAdvisor. Our management team reads the reviews every day, and feedback like yours really does mean a lot to the team and encourages us to keep doing our best. You can leave your review here: https://www.tripadvisor.com.au/UserReviewEdit-g528928-d11…-The_Sebel_Bowral_Heritage_Park-Bowral_Southern_Highlands_New_South_Wales.html Thank you again, Jennifer, for your wonderful feedback! Warm regards, The Bowral Bees 🐝

Hi Jing, Thank you so much for the perfect 100! We’re so happy to hear you had a great stay and enjoyed the cosy and stylish apartment. Would you believe that we haven’t even done our refurbishment yet? What you’ve noticed is simply the result of our regular maintenance, deep cleaning and the little improvements we make along the way based on what we see and what our guests tell us. We’re due for our full refurbishment next year, so we’re really looking forward to welcoming you back and showing you the improvements! And of course, we’ll continue to look after your property for you in the meantime. We look forward to welcoming you back to your Bowral home again soon! Warm regards, The Bowral Bees 🐝

Hi Christine, Thank you so much for the perfect 100! We’re so glad you enjoyed our location and found the accommodation comfortable and warm. Bowral and the Southern Highlands really are a special place to explore, so we’re happy you had the chance to enjoy a little of what the area has to offer. And thank you for the lovely mention of our friendly team. We’ll be sure to pass it on to the team! We hope to welcome you back for another Bowral escape soon. Warm regards, The Bowral Bees 🐝