Peppers Craigieburn Bowral 4 stars

Overall a good and decent stay, very homely. We did have a little smoke come into the room, not sure from where but we assumed it was from the fire places. Also, we are a little worried when we saw the asbestos warning sign on the side of the building adjacent to the car park. Otherwise, we enjoyed the visit and the staff were all very helpful and friendly. We would visit again.

Nice place for a weekend break.

Great service in the Hickory’s restaurant and cozy atmosphere in the lobby.

The property exterior and grounds are stunning and in a great location in proximity to Bowral shops and various wineries. The interior needs some updating - could very well hear anyone walking past in hallways or chatting outside the door of the room, or using the bathroom/shower adjacent to our room, so some soundproofing in terms of that would be an improvement. A let down that you can't sit in the lounge unless you purchase bar snack and drinks... should be an open place for guests to sit, chat, read etc. Pleasant stay overall.

We enjoyed our Luxury Escapes two night stay. Staff were very attentive and did a great job of maintaining Covid safety. It was a shame Hickory's Restaurant wasn't open for dinner but we did enjoy the bar menu served in the lounge by the fire! Wine tasting at Centennial was fabulous!

Problem as with other old buildings accommodation area bedding and cleanliness excellent but otherwise unimpressive

Whilst we acknowledge the difficulty of operating under COVID conditions, our stay fell well below our expectations. We have stayed at Craigieburn many times but this will probably be our last. The main disappointment? The food. Uninspiring and overpriced. After one meal and breakfast, we cancelled future food bookings and went elsewhere. This just showed what could have been done - but wasn't - by the kitchen staff. Staff service was fine. The room? Big but damp smelling with no drawers to put clothes away. We were advised no room service which meant the fridge was off, we needed to go cap in hand to reception to ask for more tea-bags. Yet the room price was still high. Clearly the hotel was saving money on staff costs yet this is not passed on to the customer. Our bathroom had no heating so towels stayed damp. The driveway in was heavily potholed - possibly a metaphor for the hotel's future. The view across the grounds was, as always, beautiful. Overall, it needs a good kick up the backside and some refurbishment.

Firstly we were not informed and nor was it on your website that there was no daily servicing of rooms including top up of tea coffee etc. The grounds are beautiful but I am afraid the Hotel is very dated and needs a lot of work to bring it back to it's former glory. The rooms need some drawers so you can unpack and not have to dive into your suitcase every time you need something.

Staff were outstanding. It’s a really lovely old building, plenty warm enough on the cold rainy days I was there. My only concern was the cold shower both mornings.

Very friendly and efficient staff. Excellent standard of hygiene.

Me & my girlfriend had a lovely stay at Peppers Bowral. The accommodation was comfortable and clean. The staff were very friendly and helpful. I would recommend the holiday experience at Peppers to anyone

We understand that Covid safety is important. However the staff were cold and stand offish and at times acted like it was a quarantine hotel. There was no warning that rooms would not be made up, Something i found out on the second day. AND at no time were we informed that the restaurant was not going to be open. Simply sitting the foyer with my daughter waiting for my husband i was interrogated by the staff TWICE as to what i was doing there. On top of this the general cleanliness of the hotel is way below par. Hair in the draws, dust in the corners. No atmosphere at all in the foyer with polerising 70's music at a loud level. A cheep motel would have had a better vibe for a weekend getaway

Having stayed at Peppers in other locations, we were sadly disappointed in the quality of Craigieburn. The rooms are very small and very dated. we felt we were in a 3 star (if that) motel rather than Peppers and the bathroom was very ordinary.

The hotel and its dining facilities are lovely, however, I was disappointed in the room. The marketing material indicated a luxurious room with a rain shower head, however the room was small and outdated without a luxurious bathroom or rain shower head and no armchair or anything luxurious in the room itself.

A wonderful short stay with friends.