Peppers Craigieburn Bowral 4 stars

Name: Peppers Craigieburn Bowral | Hotel is Bowral NSW | ALL - ALL
Address: Centennial Road, BOWRAL, 2576, AU
Telephone: +61248628000
Rating: 4.1

Customer review rating (ALL Rating) 4.1/5 1,232 reviews

100 100 photos

Centennial Road, 2576 BOWRAL, Australia

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Peppers Craigieburn Bowral

Peppers Craigieburn retains the elegance of the original building with a modern twist owing to the stylish décor featured throughout. Guest rooms overlook the 36 hectare Peppers Craigieburn garden estate and private nine hole golf course. Hotel facilities include a private golf course, on-site bar and restaurant, Hickory's, offering fresh quality produce from the region, and 6 event spaces with a maximum banquet capacity of 160 guests.

Unwind in our guest lounges with open fire places or relax in our stylish hotel rooms, some with private balconies, and all with coffee and tea making facilities. Hotel facilities include a private golf course, on-site bar and restaurant, Hickory's, offering fresh quality produce from the region, and 6 event spaces with a maximum banquet capacity of 160 guests.

Ideally located close to Sydney, Canberra and the NSW South Coast, this regional retreat provides a relaxing escape and retains a reputation as one of the Southern Highland's premier venues for accommodation, conferences & functions, weddings & retreats.

We look forward to welcoming you to Peppers Craigieburn! Step into the picturesque gardens and admire the original building and private golf course. We also offer an onsite restaurant, bar and conferencing spaces.

Tate Manduku, Hotel Management

Hotel extras

Driving to us? We offer onsite, free of charge car parking for your convenience.
Immerse yourself in the Southern Highlands scenery on the private 9 hole golf course.
Our on-site restaurant, Hickory's Restaurant and Bar offers a contemporary dining experience.
Located close to the Southern Highlands village and within easy reach of Sydney and Canberra.
Purpose-built conference centre with professional facilities and attentive service.

Our accommodation(s)

Room

Peppers Petite

2 pers. max
12 m² / 129 sq ft

Bedding 1 x Double bed(s)

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Room

Elms Wing Room

2 pers. max
12 m² / 129 sq ft

Bedding 1 x King size bed(s)

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Room

Pet Friendly Hotel room

2 pers. max
18 m² / 193 sq ft

Bedding 1 x King size bed(s)

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Room

Morton Wing

2 pers. max
15 m² / 161 sq ft

Bedding 1 x King size bed(s)

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Room

Elms Balcony Room

2 pers. max
14 m² / 150 sq ft

Bedding 1 x King size bed(s)
Views: Garden View or Golf view
Most of the accommodation: Balcony

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Suite

Elms Balcony Suite

2 pers. max
23 m² / 247 sq ft

Bedding 1 x King size bed(s)
Views: Garden View or Golf view
Most of the accommodation: Balcony

See availabilities

Hotel location

Peppers Craigieburn Bowral

Centennial Road
2576 BOWRAL
Australia

GPS:-34.46810614, 150.4038191

+61 2 4862 8000

+61 2 4862 1690

Centennial Vineyard

Tourist attraction

Access: 1.7 km / 1.06 mi 20 min walk / 3 min drive

Taxi

9.16 € 15 AUD

Bradman Museum

Museums

Access: 4 km / 2.48 mi 40 min walk / 7 min drive

Taxi

9.16 € 15 AUD

Eden Brewery

Tourist attraction

Access: 4.4 km / 2.73 mi 51 min walk / 6 min drive

Taxi

15.27 € 25 AUD

Artemis Vineyard

Tourist attraction

Access: 8 km / 4.97 mi 11 min drive

Taxi

18.32 € 30 AUD

Ngununggula Regional Gallery

Art and Culture

Access: 8 km / 4.97 mi 1 hrs 20 min walk / 12 min drive

Taxi

18.32 € 30 AUD

Pepper Green Estate

Tourist attraction

Access: 9 km / 5.59 mi 9 min drive

Corbett Gardens

Park

Access: 2.8 km / 1.74 mi 20 min walk / 5 min drive

Fitzroy Falls

Wood/forest

Access: 25 km / 15.53 mi 30 min drive

Morton National Park

National park

Access: 26 km / 16.15 mi 26 min drive

Lovers Walking Track

National park

Access: 36 km / 22.36 mi 37 min drive

Kangaroo Valley

Valley

Access: 43 km / 26.7 mi 45 min drive

Kiama Blowhole

Beach area

Access: 70 km / 43.47 mi 1 hrs 10 min drive

Bowral Town Centre

Shopping centre/mall

Access: 2 km / 1.24 mi 20 min walk / 4 min drive

Dirty Janes - Antiques

Shopping centre/mall

Access: 2.8 km / 1.74 mi 32 min walk / 5 min drive

Berrima Village

Shopping centre/mall

Access: 8.3 km / 5.15 mi 8 min drive

Moss Vale Town Centre

Shopping centre/mall

Access: 12 km / 7.45 mi 14 min drive

Robertson

Shopping centre/mall

Access: 28 km / 17.39 mi 25 min drive

Budanoon

Shopping centre/mall

Access: 32.5 km / 20.18 mi 30 min drive

Hotel services

Check-in from 02:00 PM - Check out up to 11:00 AM

On site

Car park
Pets not allowed
Restaurant
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property

Hickory's Restaurant and Bar

Hickory's Restaurant and Bar is a contemporary dining experience, with views of the stunning gardens and private golf course to enjoy the passions of the kitchen, with ingredients fresh from the retreat garden and sourced locally.

HICKORYS BAR

Hickory's Bar is open 7 days for lunch and dinner and offers the perfect setting for an informal evening or a celebration with family and friends.

Meetings & Events

Number of Meeting Room: 6
Surface of the largest room: 249 m² / 2680 sq ft
Maximum seats capacity: 200
Maximum capacity for banquets: 100

Find out more

Weddings

A beautiful and historic Southern Highlands wedding venue, the estate of Peppers Craigieburn celebrates period grandeur, with lacework iron verandas, a grand staircase at the entrance, heritage listed stables and a secret rose garden.

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5 1,232 reviews

Bowman J. Couples - 6/15/2026 Confirmed reviews ALL

Dear J., Thank you for taking the time to share your feedback following your stay. I’m pleased to see there were some positive elements across your arrival, cleanliness, and departure experience, however I’m sorry that the overall stay did not meet expectations. Your comments regarding room comfort, particularly pillows, décor, and overall atmosphere, are noted. These are important elements in creating a relaxing and enjoyable stay, and we recognize there is more to be done in this space. I also acknowledge your feedback on breakfast variety, WiFi performance, and team consistency, as these are key touchpoints that should feel seamless throughout the guest journey. We are currently working with our design and development teams on future planning for the property, with a focus on enhancing room experience, improving amenities, and refining the overall atmosphere, guest feedback like yours is helping shape these improvements. Thank you again for your feedback, it helps us improve, and I do hope we have the opportunity to welcome you back for a more refined and comfortable stay in the future. Kind Regards, Tate Manduku General Manager

Helen M. Couples - 6/14/2026 Confirmed reviews ALL

The booking was Luxury Escape. I don't always expect the best from that but the room was not as pictured Elms Wing Balcony Room Upgrade. Minus- The illustration showed French doors onto a balcony. Ours was a single door with two small high windows with limited view. The floor creaked but that's ok for a heritage building The bathroom was a poor standard. Shower over the bath not shown in advertising.. misleading We are seniors and high OH&S risk. No mat provided to assist. The grout on the floor tiles was very unclean. Gap under the door to balcony causes very cold draft. Beware there is no lift We were notified of that prior. Plus - the room was nicely decorated. The tea/coffee, water and wine provided was good. The staff were very pleasant and helpful. The restaurant is the star of the stay. Excellent standard and presentation. There is a nice atmosphere on the lounge area with fires.

Dear Helen, Thank you for sharing such a detailed and candid review, and I’m pleased to hear you enjoyed the restaurant, lounge atmosphere, and the warmth of our team. With that said, I’m very sorry that the accommodation did not meet expectations. I understand your concerns regarding the room configuration and how it differed from what was advertised. While our room images are intended to represent the overall style and experience of the property, individual rooms can vary in layout and features, and I’m sorry this was not clearer prior to your stay. Your comments regarding safety in the bathroom are especially important. We should always ensure our rooms are both comfortable and suitable for all guests, and condition of the grout is not acceptable. I also appreciate your observations on presentation across the property. While we value the heritage charm, details such as maintenance and upkeep are critical, and it’s clear we need to be sharper in this area, these things matter. We are currently working with our design and development teams on future planning for the property, with a focus on improving room standards, functionality, and overall presentation. Feedback like yours is playing an important role in shaping these improvements. I’m sorry to hear you would be reluctant to return, though I would genuinely welcome the opportunity to restore your confidence in us with a more considered and comfortable experience in the future. Kind Regards, Tate Manduku General Manager

Hans L. Couples - 6/13/2026 Confirmed reviews ALL

Wayne L. Couples - 6/12/2026 Confirmed reviews ALL

Returning to Peppers Craigieburn after being married here 20 years ago was always going to be a nostalgic experience. The property still possesses the majestic bones and charm that made it such a special place, with its grand architecture, beautiful grounds and sense of history. Sadly, however, it now feels like a hotel straining under the weight of corporate rationalisation. The brightest aspect of our stay was the young team. Despite appearing noticeably understaffed, they worked tirelessly, remained courteous and professional, and did their best to provide a positive guest experience. Any shortcomings we observed were clearly not a reflection of the staff themselves, but rather of the resources available to them. What was once an elegant and refined guest environment now feels increasingly commercialised. The advertising pull-up banners positioned in the main lounge are a particularly disappointing addition. In a heritage property that trades heavily on atmosphere, they feel intrusive and unnecessary. From a commercial perspective, it is difficult to imagine they generate sufficient benefit to outweigh the negative impact on the guest experience. Equally disappointing was being charged extra for an espresso coffee at breakfast. It seems a small thing, but it creates an unfortunate impression. It would be far preferable to increase the room tariff by a few dollars and include a proper coffee, rather than requiring staff to repeatedly explain that a morning espresso attracts an additional charge. It is awkward for the staff and awkward for the guest. No one enjoys being told that something as basic as a decent morning coffee costs extra, particularly in what is positioned as a premium country retreat. The same issue extends to the Accor welcome drink benefit. While appreciated in principle, the offering was limited to house wines and beers. During our stay, we repeatedly overheard young staff having to explain the restrictions to guests. Again, this creates an unnecessarily negative interaction. A modest bar credit of $10 or $20 per guest would achieve the same commercial outcome while creating a far more positive experience. Guests would feel genuinely welcomed, staff would avoid awkward conversations, and the benefit would feel like a reward rather than a list of exclusions. Many of the disappointments we encountered felt less like decisions made by the hotel itself and more like the result of corporate rationalisation. In that respect, the experience seemed emblematic of a broader Accor approach, where cost efficiencies and revenue optimisation increasingly take precedence over preserving the unique qualities that guests have come to value. While such measures may make sense in a corporate environment, they sit uneasily within a heritage property whose appeal has always rested on character, atmosphere and a sense of occasion. None of this makes Peppers Craigieburn a bad hotel. The location remains lovely, the building retains much of its former grace, and the staff deserve considerable credit for their efforts. But it no longer feels like the grand country retreat we remember. Instead, it feels like a historic property being steadily diminished by decisions that prioritise efficiency over experience. Our stay was adequate, but also tinged with sadness. Having celebrated our wedding here two decades ago, it was impossible not to compare today’s experience with the warmth, elegance and sense of occasion that once defined the property. Sadly, I don’t think we will return. I would rather remember Peppers Craigieburn as the magnificent old lady she once was than continue to witness her gradual decline.

Anthony W. Couples - 6/11/2026 Confirmed reviews ALL

Dear Anthony, Thank you for sharing your feedback, and I’m very sorry for the disappointment caused during your stay. I completely understand your frustration at not being able to access food or beverages, especially when this was not clearly communicated prior to your arrival. Information regarding our Sunday lunch and dinner opening time is shared online, and we do make every effort to contact guests in advance. Following your review, we have identified that these messages are not consistently reaching guests who book via Agoda, and we are currently reviewing this to ensure better communication moving forward. With that said, this does not change your experience you had, and I apologize that we did not set the right expectations ahead of your stay. As a gesture of goodwill, we would welcome the opportunity to offer added value on a future stay, such as a dining credit of up to $50.00 on your next stay. Thank you again for your feedback, it helps us improve, and I do hope we have the opportunity to welcome you back for a more seamless visit in the future. Kind Regards, Tate Manduku General Manager

Web-users rating

Other web-users rate our hotel

254 reviews 9.1/10 Location
753 reviews 5/10 Room
591 reviews 7.9/10 Service
7 reviews 2.6/10 WiFi
527 reviews 7.1/10 Amenities
454 reviews 7.1/10 Food
373 reviews 3.6/10 Comfort
228 reviews 6.9/10 Breakfast

81 reviews 9.2/10 Location
275 reviews 5.6/10 Room
230 reviews 8.2/10 Service
186 reviews 7.5/10 Food
172 reviews 8/10 Amenities
129 reviews 3.9/10 Comfort
80 reviews 7.4/10 Breakfast
55 reviews 5.1/10 Cleanliness

19 reviews 8.7/10 Location
52 reviews 4.7/10 Room
52 reviews 8.1/10 Service
37 reviews 7.2/10 Amenities
31 reviews 7.3/10 Food
27 reviews 3.5/10 Comfort
15 reviews 7.1/10 Breakfast
12 reviews 4.8/10 Value

6 reviews 9.2/10 Location
27 reviews 4.9/10 Room
24 reviews 8.1/10 Service
22 reviews 7.5/10 Food
16 reviews 7.1/10 Amenities
7 reviews 3.7/10 Comfort
6 reviews 4.6/10 Value

15 reviews 4.7/10 Room
16 reviews 8.1/10 Service
11 reviews 7.5/10 Amenities
10 reviews 7.5/10 Food
5 reviews 6.5/10 Vibe
5 reviews 4/10 Comfort

Frequently asked questions

Where is the hotel located and how can I get there?

Peppers Craigieburn Bowral is located on Centennial Road in Bowral, within the beautiful Southern Highlands. You can reach us easily from Sydney or Canberra and enjoy our free on-site car parking. Nearby attractions within walking distance include:

Centennial Vineyard - 20 minute walk
Bowral Town Centre - 20 minute walk
Corbett Gardens - 20 minute walk

Taxi options are also available for your convenience.

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At Peppers Craigieburn Bowral, check-in begins at 02:00 pm and check-out is until 11:00 am. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 pm.

Are there any special offers or discounts available?

Yes, Peppers Craigieburn Bowral regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.