Peppers Craigieburn Bowral
Customer review rating (ALL Rating) 4.1/5 1,618 reviews
ALLSAFE approved hotel
Feel reassured with access to AXA medical teleconsultation free of charge.
Private golf course.
On-site restaurant, Hickory's Restaurant & Bar.
5 minutes from Bowral Station.
SYDNEY At 105km / 65.24 miles
Check-in from - Check out up to
Open for lunch and dinner, the menu changes seasonally and features Australian cuisine and quality fresh produce from the region. Hickory's Restaurant has gained an enviable reputation in the Southern Highlands for fine food and a welcoming ambience.
Peppers Craigieburn is a heritage building with a rich history dating back well over 100 years. Reflecting the style and elegance of the original homestead, each of our guest rooms is individual, all of varying sizes and shapes and with an intimate feel. The transformed interiors include modern facilities and stylish decor and artworks, ensuring Peppers Craigieburn will retain its reputation as one of the Southern Highlands heritage venues for leisure stays, conferencing, weddings and retreats.
100% genuine reviews from our guestsFind out more
Customer review rating 4.5/5
Michael S. Couples - Confirmed reviews ALL
The front desk, the care staff and the restaurant were all friendly and helpful. We enjoyed the room which had a wonderful view of the gardens.
Very Tired hotel lacking experienced staff and basic maintenance
Customer review rating 2.0/5
Amanda F. Couples - Confirmed reviews ALL
As a premium hotel in the area holding 4 stars and a high nightly tariff with a minimum stay imposed my expectations were not met. No affiliation with the government vouchers surprised me but didn’t have a further impact. The old tired bathroom,lifting carpet, uncomfortable bed and mouldy bathroom overlooking rubbish bins didn’t represent a king room with a random single bed in replacement of a chair to sit on. We were moved to a newer wing as requested,which in comparison was significantly better but a far cry from a Accor forecasted experience. Bathroom you could hardly turn around in.The hotel staff were young and very inexperienced and offered poor service. Gin and tonic served in a soft drink glass,no garnish full of ice. Strange. The breakfast offering was average at best. The pot holes at the entrance are shocking and unimaginable even with the rain to not be filled. The pool table nets in the holes were broken through and the balls have no where to go. A very embarrassing property for Accor. Clear the income is weighted on weddings as no one would Tolerate a stay such as this at this property. I wasn’t a wedding guest but I’d definitely never return.
Customer review rating 1.0/5
Phuong Families - Confirmed reviews ALL
We bought the voucher through golf network. It was clearly says we got $65 per head if we had set 4 courses menu at the restaurant but they said they could not do it. They said what is on the voucher list is wrong. They are no longer offering that. On top of the disappointment they gave us the wrong room too even we called a few times and reception said we definitely had a balcony room in confirmation. We had booked a balcony room. They gave us a room with a public balcony ( balcony sharing with the office) when we complained the management and the reception who were not apologised but they said that was a right balcony. It was a terrible getaway weekend!
Fine, met expectations
Customer review rating 4.0/5
Paul Couples - Confirmed reviews ALL
All good, no issues. Staff friendly and helpful. Hotel needs some love in terms of decorating, some repairs and some deeper cleaning.
Great Venue for a Wedding
Customer review rating 5.0/5
Michele Families - Confirmed reviews ALL
Wedding Invitation, Booked Accommodation for all the Family, Arrived Checked into Room, Room was so clean, comfortable and a lovely view from window, Restaurant Booked and food was outstanding, Meals available from the bar. Impressed.... Plenty of lounge space to catch up with friends and family. And they do an amazing Wedding....great night went home with beautiful memories to share. Thanking you.. to all the Staff from Cleaners to Bar and Restaurant you were all friendly, helpful and easy to chat with. We will be back Peppers Craigieburn
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