Peppers Craigieburn Bowral 4 stars

Customer review rating 4.2/5 2,289 reviews

ALLSAFE approved hotel

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Room 1

Peppers Craigieburn Bowral
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+ 11 Services

Hotel extras

  • ALLSAFE certified.

  • On-site parking.

  • Private golf course.

  • On-site restaurant, Hickory's Restaurant & Bar.

  • 5 minutes from Bowral Station.

Hotel location

Peppers Craigieburn Bowral

Centennial Road
2576 bowral
australia

Tel: +611300092876

Fax: (+61)2/48621690

Check-in from 14h00

Check out up to 11h00

  • By plane

    SYDNEY At 105km / 65.24 miles

GPS :-34.46810614, 150.4038191

Hotel services

HICKORYS RESTAURANT Non contractual photo

Open for lunch and dinner, the menu changes seasonally and features Australian cuisine and quality fresh produce from the region. Hickory's Restaurant has gained an enviable reputation in the Southern Highlands for fine food and a welcoming ambience.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Restaurant
  • Air conditioning
  • Wi-Fi
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
Meetings/Events
  • 6 Meeting rooms
  • Business Center
    • Business center is wheelchair accessible
Hotel Services And Equipments
  • Hotel informations
    • 72 rooms
    • One room for people with reduced mobility
    • No family room
    • No connecting room
    • 72 non-smoking rooms
    • 2 floors
  • Languages spoken at the hotel
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • WiFi in the communal areas
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property

Our accommodation(s)

Peppers Craigieburn is a heritage building with a rich history dating back well over 100 years. Reflecting the style and elegance of the original homestead, each of our guest rooms is individual, all of varying sizes and shapes and with an intimate feel. The transformed interiors include modern facilities and stylish decor and artworks, ensuring Peppers Craigieburn will retain its reputation as one of the Southern Highlands heritage venues for leisure stays, conferencing, weddings and retreats.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 258

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 160 people

Find out more

Our guest reviews for
Peppers Craigieburn Bowral

100% genuine reviews from our guests

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ALL Rating 4.2/5

2,289 reviews

Felt very welcomed by the staff

Customer review rating 5.0/5

Eden Couples - 10/08/2021 Confirmed reviews ALL

The staff were amazing very accommodating in these tough times , the room was great too.

Dear Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return.

Great stay

Customer review rating 5.0/5

Pat M. Couples - 08/08/2021 Confirmed reviews ALL

Staff outstanding, Paul at the desk could not be more helpful. Made us feel special

Dear Patricia M., We very much appreciate your comments regarding your stay at the Peppers Craigieburn Bowral. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially Paul. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rikki-lee

Well Located

Customer review rating 4.0/5

Anonymous Couples - 24/06/2021 Confirmed reviews ALL

It has been an enjoyable stay at Peppers Craigieburn for the 2 days. It is convenient to the historical towns, wineries and other tourist attractions.

Well located, beautiful grounds and bedding. Lovely lounge rooms

Customer review rating 4.0/5

Mary W. Couples - 22/06/2021 Confirmed reviews ALL

The ambience was warm, cosy and inviting.

Great Stay

Customer review rating 4.5/5

Wendy L. Couples - 21/06/2021 Confirmed reviews ALL

We love this place, staff are always accommodating, beds are very comfy and the rooms are nice and warm during the winter.

Good Stay

Customer review rating 4.0/5

Joe Couples - 20/06/2021 Confirmed reviews ALL

Have stayed here number of times love the setting and the staff have always been friendly and willing to assist you

We have stayed a number of times however we were rather unimpressed this stay.

Customer review rating 1.5/5

R R. Business - 19/06/2021 Confirmed reviews ALL

Paying $300 for the night to find a room with a very small and impractical bathroom view of the car park and a dodgy air conditioner we have had better. For that price we expect better.

Dear Ms R. Thank you for your feedback following your stay with us at Peppers Craigieburn. I am sorry to read that you have not enjoyed your stay with us on this occasion. Please do reach out to me directly if you are planning a return trip so that I am ensure your stay is a seamless experience. Kind regards Susie

Great Getaway

Customer review rating 4.0/5

Deborah Couples - 19/06/2021 Confirmed reviews ALL

We were in a comfortable room on the top floor, up two flights of stairs. While this wasn't an issue for us, I know that a lot of people would not appreciate this. The sitting areas are lovely and we also had access to the verandah, which was lovely. We played golf and generally enjoyed the lovely surroundings.

Fabulous!!!

Customer review rating 5.0/5

Cheryl M. Couples - 19/06/2021 Confirmed reviews ALL

Our 2 night stay at Peppers Craigieburn was just fabulous, lovely ambiance, lovely staff to make us feel welcome. We will definitely be going back!!

Beautiful place, with old world charm.

Customer review rating 4.5/5

Meg Couples - 17/06/2021 Confirmed reviews ALL

We had a lovely two night stay at Peppers Craigieburn. The room was modern and warm, the breakfast was good and sitting beside the fireplace at night was lovely. We also enjoyed our round of golf.

Great location

Customer review rating 4.0/5

Lawrence &. M. W. Couples - 16/06/2021 Confirmed reviews ALL

We enjoyed our stay, we would have liked to have high tea in front of the fire as we have in the past, that is the only downfall of our stay.

Beautiful Gardens & Surrounds

Customer review rating 4.5/5

Cameron Families - 15/06/2021 Confirmed reviews ALL

Well looked after. Food good and rooms nicely presented

Fantastic

Customer review rating 5.0/5

Sandy Couples - 15/06/2021 Confirmed reviews ALL

From the time we arrived, we felt very looked after. The staff were so attentive, especially Maggie. We loved the setting and the roaring open fires in every sitting room. We ate breakfast and dinner twice and both were delicious and plentiful. Thank you for an amazing stay and we very much look forward to returning soon.

Nice grounds. Very basic accommodation.

Customer review rating 2.0/5

Gm1111 Families - 14/06/2021 Confirmed reviews ALL

The grounds and commons areas are great. The signage to guide you to reception was difficult, especially as we arrived after hours. Staff were nice but undertrained and often incapable of simple tasks - like having to explain the post mix of coke was empty when we were served pale brown coke. Returned with the same. I explained a box of syrup would need replacing. Came out with a bottle of coke instead. Served us a bottle of Prosecco with no ice bucket and unopened - we opened our own bottle at the table! Rooms were tiny, basic with a view of a wall. TV dated, hard to use, remote often not working. Had to sit sideways on the toilet it was so cramped into the small bathroom. For a Peppers and the price of rooms you’d expect more - even the complimentary coffee and tea in the rooms was akin to budget hotels with sachets on blend 43. The room rate is ridiculous for what is delivered. I’d recommend room upgrades, smart TVS and Nespresso machines as a basic update to justify the rate charged. I would not recommend staying here.

Dear Gerry Thank you for your feedback following your stay with us at Peppers Craigieburn. I really appreciate the detail in your feedback and I will discuss this with the team. As you duly noted we do have a lot of new team members in our property like all hotels and we are working hard to get them trained and up to speed as quickly as possible. I am sorry that this impacted on your stay so significantly. Should you be planning a return trip to the area please do get in touch so that I may ensure your stay is a seamless experience. Kind regards Susie

excellent wedding venue

Customer review rating 4.0/5

Bettina J. Families - 14/06/2021 Confirmed reviews ALL

Our son’s wedding went perfectly in every way. The venue was awesome and the service was excellent. We stayed from Friday to Sunday, and the only reason I could not give a higher rating is the size of the bathroom which was almost airplane bathroom- size, so it was very difficult to get ready in - especially for a big occassion.

Very nice room

Customer review rating 4.0/5

Malcolm S. Couples - 11/06/2021 Confirmed reviews ALL

Staff were good location a little out of the town l would like to see a better menu at night

Handy location but facelift needed

Customer review rating 3.0/5

Rhonda Solo - 11/06/2021 Confirmed reviews ALL

Such an iconic property and one that I've heard so much about over the years. Great location. Peaceful but very close to the shops and restaurants of Bowral. All the staff I encountered were friendly and helpful. Exterior of the property, including the gardens, were stunning. The lounges around fires on the ground floor as you enter the property great for reading a book during the day or that plus a nice glass of red after dinner. The rooms, though, are in definite need of a facelift as they look tired and the bathrooms, in particular, are very dated. Things that I noted in particular were the difficult access through the shower door into the shower as it was located so close to the vanity. The doorstopper for the main door was right in front of the fridge and tea/coffee making facilities so there were a few stubbed toes! Likewise the doorstopper for the access to the balcony was right behind the chair at the desk so more stubbed toes! I paid extra for the shared balcony but ended up not using it as the chairs were uncomfortable and if you walked along it to get the best of the view it was too easy to see in other people's rooms. The Elms Balcony rooms further round had a much nicer balcony with better chairs that at least had cushions on them. Much more comfortable! The decor and furniture in the restaurant was also dated and in need of upgrading. The breakfasts I had and the one dinner (on the restricted, casual dining menu) were adequate. On check-out - because I had pre-paid and only had a dinner to pay for - I tried to pay cash but was told that they didn't have any change. There was then a surcharge to use a credit card to pay which I thought was a bit cheeky (although when I objected it was waived). All in all I enjoyed my couple of days away but there are other places to stay that represent much better value.

Dear Rhonda Thank you for your feedback following your stay with us. I have taken onboard your comments regarding the quality of bedrooms and the service points you mentioned and I can assure you these have been discussed with the team, I am sorry that this had such an impact on your stay. Once again thank you for your feedback and I look forward to welcoming you back to Peppers Craigieburn in the future. Kind regards Susie.

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