2 weeks ago I wrote a google review & this is what it was. Unfortunately, we were very disappointed. We booked last minute for a one night stay on Friday 26/3. I didnt mind paying the over priced last minute amount, until we turned up & saw what we were paying for. You had to pay for parking, however, there was no parking available to park, hence, waste of money & didnt even have a car spot. Then the room was OK, though not what I would call up to standards for a Mantra accommodation. The only thing that was ok with the room, was the bed. We went out for dinner & when we arrived back after 10pm, we were locked out of our room for approx 15 mins till the night Manager came back in, to flick the door handle a few times to open the door back up. Advising us that this happens all the time. The next day on check out I advised the Manager / Receptionist of everything that happened & all she could say was "oh ok thank you". What response is this? Anyway we will not be staying there again & will definitely be telling family & friends to avoid the place.

Room was outdated, not overly clean and smelt. The week previously we paid the same price for a harbour view room at Sofitel darling harbour which is amazing. Also as gold members , a couple who aren’t , booked after us and for the same price got a much better room ! Very disappointing