Mantra Wollongong 4 stars

Customer review rating (ALL Rating) 3.1/5 15 reviews

Mantra Wollongong - Image 1
Mantra Wollongong - Image 2
Mantra Wollongong - Image 3
Mantra Wollongong - Image 4

Description

Hotel extras

  • Located 5 minutes walk from the Wollongong train station.

  • Accors the road from the Wollongong Hospital.

  • 5 minutes drive to the Wollongong Northbeach.

  • 10 minutes drive to the Nan Tien Temple.

  • 30 minutes drive to the Jamberoo Action Park.

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Mantra Wollongong

6 10 Gladstone Avenue
2500 WOLLONGONG
Australia

GPS:-34.426591, 150.886831

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property

Meetings & Events

Number of Meeting Room
1
Surface of the largest room
56  /  603 sq ft
Maximum seats capacity
30
Maximum capacity for banquets
0
Find out more

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.1/5  15 reviews

Customer review rating 1.0/5

Oliver G. Families - Confirmed reviews ALL

Dear Oliver G., Thank you for taking the time to share your feedback regarding your recent stay at Mantra Wollongong. I am sorry to learn that your experience was marred by noise from the construction next door. We understand that such disturbances can significantly impact the quality of your stay. Please be assured that we are actively working with the construction team to find ways to minimize the noise and dust during this period. Additionally, I sincerely apologize for the inconvenience you experienced with your key card lock. It is our priority to ensure that all aspects of your stay are comfortable and hassle-free. I am glad to hear that our staff were able to assist you promptly during that time, and I will be sure to pass along your compliments regarding their helpfulness. We are pleased to know that you appreciated our location. We strive to provide a welcoming environment for all our guests, and your feedback is invaluable in helping us improve our services. We hope to welcome you back in the future under improved circumstances. Kind Regards, Mantra Wollongong

Customer review rating 2.5/5

Jodie C. Families - Confirmed reviews ALL

Dear Jodie C., Thank you for sharing your feedback regarding your recent stay with us. I regret to hear that your experience did not meet your expectations. Your comments are valuable, and I assure you that they will be taken into consideration as we continually strive to enhance our guest experience. We appreciate your insights and hope to have the opportunity to welcome you again in the future for a more satisfying stay. Kind Regards, Mantra Wollongong

Customer review rating 1.5/5

D. D. Business - Confirmed reviews ALL

Dear d. Desai, Thank you for your feedback regarding your recent experience. I sincerely apologize for the inconvenience caused by the cancellation of both rooms and the lack of communication surrounding this issue. It is concerning to hear about the interaction your colleague had with our staff, as we strive to provide empathetic and professional service to all our guests. Your comments will be reviewed to ensure improvements can be made. Kind Regards, Mantra Wollongong

Customer review rating 3.5/5

Kim M. Solo - Confirmed reviews ALL

Dear Kim M., Thank you for taking the time to share your feedback regarding your recent stay at Mantra Wollongong. We are pleased to hear that you found our location convenient during your husband's time in the hospital. However, we regret to learn that your experience did not fully meet your expectations. Your comments about the condition of the rooms have been duly noted. I would like to assure you that we are currently in the process of completing a refurbishment aimed at elevating the overall guest experience. We appreciate your patience as we work to enhance our facilities and provide a better environment for our guests. Regarding your welcome amenities, we value the loyalty of our gold Accor members, and I apologize if the offerings did not reflect the level of service you anticipated. Your feedback on this matter will be shared with our management team for consideration as we continuously strive to improve our guest experience. I also understand your concerns regarding housekeeping services during your stay. Please accept our sincere apologies for the inconvenience caused; this is not indicative of our usual standards. We will address this matter with our housekeeping team to ensure that such oversights do not occur in the future. Lastly, I acknowledge the disruption caused by the construction next door. Unfortunately, this is beyond our control, but management is actively seeking ways to minimize the impact on our guests. We genuinely appreciate your feedback and hope you might reconsider staying with us again in the future. Kind Regards, Mantra Wollongong

Customer review rating 2.0/5

Stella J. Families - Confirmed reviews ALL

Dear Stella J., Thank you for your feedback regarding your recent stay. We sincerely apologize for the cleanliness and maintenance issues you encountered. We understand how important a pleasant environment is for our guests, and your concerns have been noted for review. We are actively working to enhance our guest experience through improvements in our facilities. We hope to have the opportunity to welcome you back in the future. Kind Regards, Mantra Wollongong

Other web-users rate our hotel

  • 278 reviews 8.5/10 Location
  • 526 reviews 6/10 Room
  • 208 reviews 7.3/10 Service
  • 13 reviews 4/10 WiFi
  • 279 reviews 3.6/10 Cleanliness
  • 181 reviews 2.7/10 Amenities
  • 125 reviews 4.4/10 Vibe
  • 29 reviews 2.9/10 Food

Powered by Trustyou

Frequently asked questions

Our other establishments nearby

All our hotels in Wollongong Hotels