Mantra Wollongong 4 stars

TripAdvisor rating 3.1/5 456 reviews

Mantra Wollongong - Image 1
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Mantra Wollongong - Image 4
6 10 Gladstone Avenue, 2500 WOLLONGONG, Australia

Description

Hotel extras

  • Located 5 minutes walk from the Wollongong train station.

  • Accors the road from the Wollongong Hospital.

  • 5 minutes drive to the Wollongong Northbeach.

  • 10 minutes drive to the Nan Tien Temple.

  • 30 minutes drive to the Jamberoo Action Park.

Our accommodation(s)

Hotel location

Mantra Wollongong

6 10 Gladstone Avenue
2500 WOLLONGONG
Australia

GPS:-34.426591, 150.886831

Telephone
Fax +61 2 4222 4040

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property

Meetings & Events

Non contractual photo

Number of Meeting Room
1
Surface of the largest room
40 m²  /  131 sq ft
Maximum seats capacity
12
Maximum capacity for banquets
0
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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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TripAdvisor Rating  3.1/5  456 reviews

The whole experience was horrible. The hotel very tired and not maintained. We left clothing but it was not returned.

TripAdvisor rating 1.0/5

Andeley M TripAdvisor review

The hotel was very tired and not maintained. There was a terrible smell throughout. We left some clothing - not returned.

Horribe treatment to Platinum members

TripAdvisor rating 1.0/5

Nguyen N TripAdvisor review

This hotel is a joke. I am an Accor Platinum member. I booked a two-beeroom apartment for 2 nighs. The second day we were requested to move to a one-bed apartment with an extra bed. What a way to treat your Platinum guest! Can't you move someone else instead of your Platimum member? This hotel is a total joke. I demand the hotel's GM to contact me directly and apologise and refund me the first night for this terrible experience! I don't need your generic reply here. This is a serious warning to other fellow travelles:: Do NOT book this hotel!

Dirty and old

TripAdvisor rating 1.0/5

Catherine Ann W TripAdvisor review

Stayed 2 nights at the Mantra and was very disappointed. The staff were lovely but the room was very dirty … every surface was grimy and the windows (inside surfaces) were filthy. Paid extra for the sea view … but the windows are so high in the lounge area that when you sit down all you can see is sky! The furniture was sparse, old and dirty … the kitchen was just old and tired … you wouldn’t want to cook in the provided saucepans. Honestly, pay a little more and stay somewhere else.

Totally disappointed and unacceptable

TripAdvisor rating 1.0/5

jof2802 TripAdvisor review

Booked a Superior 1 bedroom apartment as a corporate customer via Bookings.com based upon description and provided photos. Upon arrival, the lobby and surrounds were dirty and unkempt. Dirt and dust were evident on the floor and rugs, walls were grubby and marked. There was an overpowering smell of disinfectant. Upon being directed to the room the lift was filthy and hadn't been cleaned for some time. Carpet in hallways leading to room was filthy and again walls were filthy. Room was disgusting. No surfaces had been wiped down with obvious glass ringlets on tables and benches. Again floors were filthy as were the walls. Fridge and appliances had obviously not been cleaned for some time. Lounge was putrid. No way would you prepare a meal using their facilities. Staff were shown the evidence of our complaints and to their credit were extremely apologetic and admitted they have had previous complaints about cleanliness. Refund was requested and we left for another place to stay. Disappointed with Booking.com's representation of the property. This is definitely not a 4 star property.

Would possibly stay again

TripAdvisor rating 4.0/5

CTH0212 TripAdvisor review

One night stay over the weekend. Location suited as it was very close to Wollongong railway station. no pull up area directly at front of Hotel reception & had to run in & ask for the garage roller door to be opened. Parking was an extra $15. Room was adequate. Attempted to phone reception regarding workings of the TV, but phone didnt work. The light in the bathroom was very low wattage & it was hard to see. Due to its close location to the Hospital it would be suitable for a short stay whilst visting due to having washing machine, dryer & dishwasher. The bed was comfortable & had a large balcony with an okay view. It was quiet & were able to have a good nights sleep. The room was dusty in areas but overall it was a good stay and would consider staying again if we needed to stay around this area.

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Other web-users rate our hotel

  • 297 reviews 8.4/10 Location
  • 555 reviews 5.7/10 Room
  • 202 reviews 7.5/10 Service
  • 15 reviews 3.5/10 WiFi
  • 306 reviews 3.2/10 Cleanliness
  • 180 reviews 2.8/10 Amenities
  • 104 reviews 4/10 Vibe
  • 81 reviews 5.7/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.